# Quotient Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Quotient the right Quoting solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131897/Quotient/reviews

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Quotient

4.8 (136)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 15th, 2026

# Reviews of Quotient

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

RB

Rene B

President and CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Customer service has been awesome, the emails sent my way provide me with useful information, not just another sales pitch or special offer, and the pricing for what we get is perfect.“

July 29, 2024

LM

Lachlan M

DirectorGraphic Design, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some contacts dont sync but I could be the problem..“

August 27, 2024

RB

Rene B

President and CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“As an added bonus, you have the satisfaction of providing a final presentation you can be proud of. When I did have questions I couldn't figure out on my own, a quick and directly related response to my email is what I got. If I could say one more thing, it would be about communication.“

July 29, 2024

CM

Cameron M

Managing DirectorConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“The versions feature I find a little hard to follow.“

April 15, 2025

William S

Managing DirectorFacilities Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The simple seat-based pricing is easy to manage, and we love the flexibility to customise quote templates.“

December 3, 2025

PK

Paul K

Field SupervisorFacilities Services, 11 - 50 employeesUsed the software for: 1-2 years.

“That I didn't have it years ago. While we have used it for a year and a half, the time it took to generate a quote before then still haunts me. “

June 12, 2024

PK

Paul K

Field SupervisorFacilities Services, 11 - 50 employeesUsed the software for: 1-2 years.

“FOr our company, it has saved hundreds of hours of staff time that used to be spent generating quotes manually by automating repeated quotes with templates and offering a great interface for customizing quote content in a consistent and professional format.“

June 12, 2024

RJ

Rhett J

DirectorBuilding Materials, 11 - 50 employeesUsed the software for: More than 2 years.

“Major problem is when you want to move on to another app, then you lose all your data unless you keep paying the @29/month subscription, there is no bulk export function.“

July 3, 2022

## Showing most helpful reviews

Showing 1-25 of 136 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nate F.  
Owner  
Graphic Design  
Used the software for: 2+ years

### "This is a great piece of software"

January 17, 2020

5.0

Positive to say the least. It has helped me grow my business from basic design to full branding projects of five figures.

Pros

An integral piece of software in my tech stack for job management. Quotient feeds seamlessly into Xero matching quote numbers, job numbers and invoice numbers and making client management (at least in this area!) completely painless. Without a doubt one of the best investments I have made in my business.

Cons

Not too many - the team is very responsive to issues and feedback. There may be some more integrations that could be done but honestly it's not a bad thing to keep quoting separate. In my experience it's better to have 4 pieces of software that are really, really good at what they do rather than have 1 piece that is really ordinary at 4 things. Quotient is really, really, really good.

Alternatives considered

[ePRO Print MIS](https://www.capterra.com/p/99210/E-Pro/)[Streamline](https://www.capterra.com/p/89552/Streamline/)

Reason for choosing Quotient

As I said above it suited my needs and focussed on being really, really good at one thing - quoting quickly and efficiently.

Review Source

VR

Verified Reviewer  
Managing Director  
Facilities Services  
Used the software for: 1-2 years

### "Soild product. Highly recommend to small medium size businesses"

December 3, 2025

5.0

Overall, it’s a fantastic solution for everyday quoting, and we already recommend it to other businesses.

Pros

We are very happy with Quotient. The API features and integrations with Xero, HubSpot, and Zapier make it a powerful tool for streamlining our workflow. The simple seat-based pricing is easy to manage, and we love the flexibility to customise quote templates.

Cons

One area for improvement would be design options—adding static photos and more creative elements would make templates more visually engaging. Also, Quotient doesn’t fully meet our needs for larger, complex quotes like tenders. We’ve explored alternatives such as PandaDoc for this, but it would be great if Quotient could expand in this area.

Switched from

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

The previous was too expensive and was alot of fuffy, Quoteint is straight business

Review Source

RB

Ryan B.  
Director  
Construction  
Used the software for: 1-2 years

### "Great system"

June 29, 2026

5.0

Fantastic. It's improved our whole business dramatically. I love that we can have notes in each quote so everyone can keep track. I like that it just focuses on quotes and not a multitude of other systems like other products. Keeping it simple and doing it well is a good way to go.

Pros

Great for quote management and client interactions. I love that its separate from our accounting system.

Cons

You can't print off or create a pdf of quotes from a repeat client. Being able to bulk follow up with different email messages would be great as well

Review Source

VR

Verified Reviewer  
IT Manager  
Furniture  
Used the software for: I used a free trial

### "Quoting made easy"

March 16, 2019

3.0

Quotient's customer service was great. The free 30 day trial allowed us to have a good test of the features and functionality we need. We really enjoyed the communication capture between quote person and customer. However, we found it lacking for complex quoting. If you have less than 500 items in your catalogue and you don't need complex pricing, Quotient would be a great fit.

Pros

Quotient has a very nice look and feel. Especially the quotes that get delivered to customers. Very nice presentation. When you send the quote to your customer, they get a link to a website. On the website, they can put notes against any quote line, change order quantity, etc. When you customer is ready to sign off the quote, they do it all electronically. All the correspondence between you and the customer captured in the quote and the quote revisions.

Cons

While the UI and customer experience is excellent, the administrative set up and usage lacks a lot of features. If you only need to quote basic items, it works fine. But if you have more complex quoting requirements, Quotient may not be right for you. - Product code - 30 character limit - Search is limited to looking for the beginning of a part code/desription string. If you are looking for a search term in the middle of a string, you won't find it. - Exporting data is not good. You can export quote summaries, but you cannot export at the quote line level of detail. (You can print to pdf, but you cannot extract the entire quote to csv). - You can set up multiple items with the same part code and description. Quotient does not protect against duplicates. - No functionality for quantity break pricing.

Review Source

BD

Boris D.  
Director  
Construction  
Used the software for: 2+ years

### "Has transformed quoting for me!"

May 1, 2025

5.0

I have been using it for some time now and has transformed my quoting experience. I was using Xero prior to this and this is leaps and bounds ahead. Great way to make a good first impression.

Pros

Easy to use, great support, fun features. It has made offering options to my customers really easy.

Cons

Not a huge amount to report. Maybe a little more fine-tuning over the way pricing and calculation is done but this is very minor and doesn't sour my experience.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

It was far too basic and didn't have any functionality.

Review Source

CM

Cameron M.  
Managing Director  
Construction  
Used the software for: 1-2 years

### "DI Sign Group 10+"

April 15, 2025

5.0

I spend a large amount of my day quoting and this makes my life a lot easier. If I had to do the same in xero Id be pretty unhappy Id imagine

Pros

Very visual. Ability to add screen shots etc is a game changer The team are always on hand to answer questions or consider new features

Cons

Not much to dislike. The versions feature I find a little hard to follow. Could be a clearer way of doing this

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Xero was very clunky as a quoting software and not at all visual

Review Source

MH

Matt H.  
Director  
Environmental Services  
Used the software for: 1-2 years

### "Quotient is one of the easiest and intuitive quoting systems you can find. "

February 9, 2025

5.0

Great; it's my go too software. Easy to use, customisable for your business brand, and has the ability to obtain signed acceptance at the click of a button.

Pros

One of the easiest to use and flexible quoting system which can allow you to obtain binding contractual acceptance at the click of a button. Formatting and customisation is great too. Should you have a problem the customer service is amazingly fast to respond with accurate and quick solutions.

Cons

I wish it had better connectivity with Freeagent accounting software; like it does with Xero. I also wish it had a project management and time keeping function which would allow those who dont have the need for deep project management software requirements a project management lite experience.

Alternatives considered

[Tradify](https://www.capterra.com/p/152413/Tradify/)

Reason for choosing Quotient

Its simpler and better and allows signatures to accept quotes

Review Source

CP

Christian P.  
Founding Partner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Best ever quote system"

March 9, 2025

5.0

Could I just say that Quotient has been a lifesaver for us since we started using it. It is such an efficient and intuitive flow to use, and quotes are out the door in no time. Well done!

Pros

Ease of use, low cost, clean design, well thought-out flow.

Cons

None. It does exactly what it is supposed to do, not too little and not too much.

Switched from

[Insightly](https://www.capterra.com/p/130671/Insightly/)

Insightly is too clumsy to use, jack of all trades.

Review Source

TH

Tania H.  
Office Administrator  
Automotive  
Used the software for: 1-2 years

### "Fantastic Product!"

March 7, 2025

5.0

Fantastic customer service! They always reply in a small timeframe and so helpful. Great at listening to recommendations on what could be add to future updates.

Pros

So easy to use and get quotes accepted, with all product information able to added to our quotes. Been a big game changer for our small business.

Cons

Could do with a few updates, but nothing major

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Quotient allowed us to add more product information

Review Source

MS

Martyn S.  
Managing Director  
Construction  
Used the software for: 2+ years

### "A must have for your business"

April 2, 2025

5.0

Superb! Everything always works and it's an absolute gamechanger!

Pros

I can't remember how we came across this software but it is fantastic! We've used it for over 2 years now. We love the layout of the quotes, the fact you can add photos, can send follow ups, it shows you when the quote was opened, client's can accept quotes or ask a question through it and it's all logged, there are notes for internal communication and the analytics help us understand how many quotes accepted, average value and total value, and can be looked at over a month, a year, all time. And, it integrates with Xero for one click invoice creation! A fantastic tool in our arsenal! Always recommending it to other businesses similar to ours (trades). It's never been down or offline and never clunky! 5\*

Cons

I don't have a bad word to say about Quotient!

Review Source

TH

Tom H.  
Creative Director  
Design  
Used the software for: 2+ years

### "Simple and efficient. Brilliant software."

March 21, 2025

5.0

Quotient is excellent. It does everything I need, easily and simply and it makes my life a breeze.

Pros

I love the ease of use and how I can integrate everything into my pipeline.

Cons

Nothing at all. I'd like some extra reporting features but these may be added over time.

Review Source

SM

Sarah M.  
Office manager and kitchen designer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Wish we had started using it sooner"

September 24, 2024

5.0

Practical and easy to use. I recommend it to anyone. Its easy to see how many of your quotes are being accepted also.

Pros

We are really enjoying using quotient, super easy to set up and best of all you can keep all communication with the customer attached to their job. its amazing.

Cons

If someone else sent the quote and it gets accepted, it only emails the sender. it would be great if we can put 2 email addresses in for responses so the office staff can set up the jobs.

Review Source

Response from Quotient

October 3, 2024

Thanks for your lovely review Sarah! 😃  Happy to let you know that you can include extra email addresses to receive copies of accepted quotes. See Account Settings > Notifications, or this help article: https://www.quotientapp.com/help/receive-a-copy-via-bcc-of-new-and-accepted-quote-emails

KP

Krunal P.  
Cybersecurity Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Quotient Business Solutions"

August 29, 2024

4.0

Pros

Quotient's system is simple to use and offers it's users easy to use templates which integrates well into other platforms for maximum efficiency.

Cons

Quotient should create a better reporting system to compare sales and change reports. Also, it can be costly for new companies going through a transition. They may question if it's worth it or not incorporating within their organization.

Review Source

DK

David K.  
Owner  
Computer Networking  
Used the software for: Less than 6 months

### "Quotient online quoting system has helped to increase our bank balance!"

December 6, 2016

4.0

I recently started using the Quotient online quoting system after I was introduced to it by my brother. I immediately started using it. The very first quote I did was accepted and I was so excited! I have used it ever since and the more I use it the more I love it. In my business, we service and support small to medium sized business for all the IT needs and these days you have to be very quick and on the ball with quoting. The Quotient online systems make this very easy and extremely convenient since you have all your quotes in one place, you can also create templates from your quotes as often you like. We will be quoting different customers on the same solutions. Also the fact that you can very easily show the spend split on a quote between once off charges and monthly re-accruing charges is just perfect for our quotes. The other nice features are the ability for the customer to be able to view the quote online, which means that the customer will essentially be able to view the quote on any device, like a mobile phone or tablet and not just his PC/Laptop, so there and then the customer is able to make a decision and accept the quote online as well, after which we immediately get notified. This in its self also allows for a much quicker turn around time for us in terms of the admin side of the process since we are then able to immediately issue invoices and collect any payments or deposits due, before starting any new project for a client. In the long term, this assists us great in managing our cash flows, especially on large projects. There are many other useful features, like the ability to put in the cost prices on quoted items and set a default markup percentage, which can the be adjusted per line item on the fly if required. Same stock items from different templates will also link up in database style list so that you are able to simply type in a stock code and if it has been used before it will come up. However, I do feel that the ability to be able to import a list of stock items with the required fields is a feature that is not yet available and I am hoping that the developers will take this into consideration eventually and implement this type of functionality. All in all a GREAT find in terms of a "cloud-based" quoting system and ideal for any company that is on a cloud migration strategy to move as many daily business functions into the cloud space.

Pros

Ease of use, quick and easy.

Cons

A little expensive for more than 1 user.

Review Source

Response from Quotient

December 7, 2016

Hi David, Thanks so much for your amazing review. You've really made our day! :) Just to let you know that imports (for your stock items) has been released just this week! More info here in Help & Support: https://support.quotientapp.com/hc/en-us/articles/204220534 Feel free to contact us if you have any questions about this. Cheers Nathan

MC

Michel C.  
CEO  
Construction  
Used the software for: 2+ years

### "Costumer Reviews:"

December 28, 2022

5.0

Pros

I have a question regarding the Quotient reviews:The software send review requests?if so, how often and when this requests are made?How many times this request is sent to a clients?Is sent after payment is made or after sometime the proposal is approved.I just want to understand how this software is functioning on the back stage.Thank you.

Cons

Sometimes it freezes and won't save the work.

Reason for choosing Quotient

yes.

Review Source

KM

KAMESH M.  
Director  
Construction  
Used the software for: 2+ years

### "ALL ROUNDER QUOTING SOFTWARE"

June 27, 2024

5.0

Pros

EVERYTHING! ITS AN ALL ROUNDER QUOTING SYSTEM - WE LOVE IT.

Cons

IT WOULD BE GREAT IF I COULD SETUP DISOUNT PER ITEM.

Review Source

VR

Verified Reviewer  
Technical Support Specialist  
  
Used the software for: 1-2 years

### "Quotient is amazing, quoting software!"

June 15, 2018

5.0

Pros

We appreciated the ability quotient has to sync with Quickbooks. Have a quote approved by a client and you can set it to automatically create an invoice or a quote within Quickbooks or Xero. Also, quotients will pull items from Quickbooks directly and just makes the quoting process really fast and easy. You can quote either a one time, cost or recurring items also which is great for subscriptions.

Cons

For businesses that provide a small number of quotes, the least expensive monthly subscription option, maybe too costly. If there was perhaps a pay as you go plan. We feel that more businesses would be able to take advantage of the amazing functionality and quotients for their needs.

Review Source

NM

Nigel M.  
Producer/Director  
Media Production  
Used the software for: 6-12 months

### "Takes the chore out of quoting - so much so that it almost becomes fun!"

February 2, 2017

5.0

I used to hate quoting. Opening Excel, reminding myself of my current costs, adding mark-ups and then writing the whole thing out in Word. PDFing the document, emailing it to the client and then chasing them up if you haven't heard back. A time consuming chore. And what a difference Quotient has made. Easy to set-up templates, customisable with a few design options, professional looking, auto-fill fields (which can be a bit of a nuisance sometimes, to be honest), a great dashboard and you can see when quotes have been opened. Plus you're reminded to prompt clients if you haven't heard a response and there's a digital fingerprint if the quote is approved. But for me, the best feature is that you can add in optional items that the client can choose to select/deselect with the quote automatically recalculating accordingly. This feature alone has saved me hours as a lot of the jobs we do have a number of options. Overall, a great product.

Pros

The optional fields.

Cons

Sometimes the autofill can catch you out if you have a few subtle variations in your text.

Review Source

WB

Will B.  
Store Manager  
Retail  
Used the software for: 6-12 months

### "Quotient - Quotes made easy!"

February 8, 2017

5.0

We have been a Quotient customer for over six months and it has completely sorted out our organisational issues. A new member of staff can learn how to use it so quickly due to its intuitive nature. Having a central app that stores all the details of customers and products makes life so much simpler. The old system had us searching through each others' folders for client information which could be both irritating and time-consuming. We are also able to keep track of the percentages of quotes accepted and various other helpful statistics through graphs and charts. We definitely recommend this software highly and have used it daily since we installed it.

Pros

Ease of use and storage of customer/product details

Cons

When you edit a quote, you cannot view the old edition, which would help to show a customer the difference between the original and new quote

Review Source

RM

Ross M.  
owner  
Machinery  
Used the software for: 2+ years

### "Changed my business"

December 8, 2016

5.0

Truly a great product. Saves up close to 30min per transaction. Also offers great marketing opportunity.

Pros

Professional layout, great database and easy track record on follow ups. Statistics also great feature

Cons

To not be able to add the contact number at first +new contact opportunity

Review Source

VR

Verified Reviewer  
Owner / Graphic Designer  
Graphic Design  
Used the software for: I used a free trial

### "Good quoting system but a little on the pricey side"

December 28, 2018

4.0

Pros

Historically I have spent hours creating quotes for clients. I found with Quotient it's easy to create a quote quickly and track when customers receive, read and sign these quotes.

Cons

The search function wasn't powerful enough for me and I did find the pricing on the high side for what it is.

Review Source

KP

Kathryn P.  
owner  
Architecture & Planning  
Used the software for: I used a free trial

### "PERFECTION"

February 8, 2020

5.0

INCREDIBLY happy! So easy to set up and the perfect functionality for what we needed!

Pros

I have been trying and trying to find something that works well with Quickbooks online invoicing and Quickbooks Payments. All the CRM software companies want you to use their invoicing systems. It was so frustrating. This is SEAMLESS with QB!!! I love it!!!

Cons

I would love a little more design customization on the templates/forms.

Switched from

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)

Quickbooks Online integration

Review Source

SK

Sara K.  
Chief Innovation Officer  
Law Practice  
Used the software for: Less than 6 months

### "Easy to Set Up and Use"

January 16, 2020

5.0

We use it for quoting legal services to clients and have enjoyed using it so far.

Pros

We started using this app for quotes for legal services about a month ago. We really like all the features and how easy it is to use and set up quotes and templates. We found several to choose from, and although this cost a little more than the others, we are pleased with our choice.

Cons

We've had some issues getting notifications of messages from potential clients. It's not clear on the site that there are pending messages and who on the team gets notifications of messages.

Review Source

AA

Austin A.  
GM  
Construction  
Used the software for: 6-12 months

### "No Better Product for the Money"

January 13, 2017

5.0

We are a high end kitchen & bath showroom and deal with very unique products and services and this has been the only product that's well structured enough to create something simple, clean and presentable while still offering the customization we need with every order.

Pros

Customization, easy to use, printable, presentable

Cons

Not able to easily "duplicate" items... but this can be done by creating your item library for commonly used SKU's

Review Source

SS

Svava S.  
GM  
Entertainment  
Used the software for: 1-2 years

### "Quotient is Awesome"

March 21, 2017

4.0

I love this app. Of all the software that we've switched to in the last few years - & that's a lot - Quotient is the friendliest & has had the most impact on our business. It's a joy.

Pros

Everything

Cons

Ummmm ....

Review Source

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