--- title: "Ongage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ongage Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/131900/OngageConnect/" page_type: "product" language: "en" --- # Ongage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ongage ## What is Ongage? Ongage is an email marketing platform for advanced email marketers who are looking to know their customers better and reach their inboxes at scale. Ongage has the most powerful email API in the market, a built-in SMTP relay, and segmentation, personalization, and campaign optimization capabilities that you have to see. Give your email operation a new home with Ongage and capitalize on all your previous platform features, while increasing your cost-effectiveness, deliverability, and more. ## What is Ongage used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $399 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ongage?[Manage this product listing](https://www.g2.com/products/ongage-ongage/claim_requests/new?auto=true) ## Ongage Overview Updated September 2026 AI summary Ongage offers cloud-based email marketing and transactional email capabilities for businesses of all sizes, supporting campaign management, contact segmentation, and compliance needs. It features A/B testing, event-triggered actions, and customizable templates, with options like dynamic content, drip campaigns, and real-time analytics. API access and third-party integrations further expand its flexibility for marketing teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ongage 4.8 (38) VS. [4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price $399 Usage Based, Per Month Starting Price $15 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (38) Ease Of Use 4.1 (3,509) Value For Money 4.6 (37) Value For Money 4.0 (3,086) Customer Service 4.9 (38) Customer Service 3.7 (3,085) ## Ongage alternatives [4.2 (456)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (197)](https://www.capterra.com/p/159630/Mailgun/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [View all alternatives](https://www.capterra.com/p/131900/OngageConnect/alternatives/) ## FAQs about Ongage Overview ### Which roles and teams benefit most from Ongage? Ongage is most used by email marketing teams, CRM leaders, and digital marketing specialists who need to build, segment, and optimize high-volume campaigns. Deliverability experts use it to improve inbox placement, while executives, founders, and operations leaders rely on reporting, audience insights, and sending control to guide performance and growth. Answer based on 38 reviews Overview ### What company size and specific industries is Ongage built for? Ongage is designed for mid-market and enterprise email marketing teams running high-volume operations. It fits businesses that depend on data-driven campaign decisions and strong email deliverability, especially organizations in marketing-led sectors where large-scale email outreach and engagement management are central to daily work. Features and Usability ### What are the key features of Ongage? Ongage offers email campaign management, campaign scheduling, segmentation, and drip campaigns for audience targeting. It also includes A/B testing, autoresponders, dynamic content, personalization, and email templates. Reporting features cover campaign analytics, real-time reporting, click tracking, and activity dashboards, alongside API access, SMTP, and third-party integrations. Integrations ### Which third-party tools and platforms does Ongage integrate with? Ongage integrates with email delivery and automation platforms including Amazon SES, Mailgun, Mailjet, Netcore Email API, PowerMTA, SMTP, Sinch MessageMedia, SocketLabs, SparkPost, EmailSuccess, and Zapier. These integrations cover sending, routing, and workflow connections across email infrastructure and related third-party services. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Ongage offer? Ongage provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, documentation gives written reference material, and videos provide self-paced learning resources. Answer based on 2 reviews Getting Started and Support ### What customer support options does Ongage offer, and how do users rate the experience? Ongage offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as very responsive, helpful, and available when issues come up, with strong guidance during setup or troubleshooting. A few mention occasional platform slowdowns, but say support resolves them quickly. Answer based on 12 reviews Ease of use ### Is Ongage easy to use for email marketing? Ongage works well for everyday email marketing, especially once teams learn the interface. Marketing teams often find segmentation, campaign setup, list management, and multi-ESP sending straightforward, while beginners can get started quickly. Some users find the UI dated, reporting less intuitive, and advanced logic harder to grasp at first. Answer based on 17 reviews ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Ongage supports all three features reviewers consider most important: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and run targeted campaigns, plan sends at the right time, and keep subscriber data organized, allowing teams to manage outreach more efficiently and improve campaign execution. Email Campaign Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Contact Management 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Reporting/Analytics 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Ongage 45 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Image Library: Store and manage images - Lead Capture: Automatically identify and save contact information of potential customers - List Management: Manage contacts across multiple mailing lists - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Campaign: Manage multiple campaigns in one system - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - Subscriber Management: Add or remove subscribers from mailing lists - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.6 (38) 4.6 Based on 38 reviews ## Pricing Value for money 4.6 (37) Free Trial Basic $399.00 Usage Based,Per Month Value for money 4.6 (37) 4.6 Based on 37 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Mailjet](https://www.capterra.com/p/130105/Mailjet/)[ Mailgun](https://www.capterra.com/p/159630/Mailgun/)[ Amazon SES](https://www.capterra.com/p/179662/Amazon-SES/)[ Netcore Email API](https://www.capterra.com/p/147847/Pepipost/)[ SparkPost](https://www.capterra.com/p/82543/SparkPost/)[ SocketLabs](https://www.capterra.com/p/90148/SocketLabs-Email-On-Demand/)[ SMTP](https://www.capterra.com/p/180513/SMTP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (38) 4.9 Based on 38 reviews ## User reviews Overall rating 4.8 Based on 38 reviews Filter by rating 5(30) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LD Laura D. Client Success Specialist Marketing and Advertising ### "Engage with Ongage!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 18, 2025 Overall, Ongage is among the email marketing platforms businesses and agencies should consider. Price wise, it is one of the more affordable options, I believe. Pros Ongage is a email marketing tool that allows you to target and distribute email appeals to your supporters and constituents. You can segment users based on their behavior and if they opened/clicked your emails. Cons There have been times where the “count” button does not function properly for updating the email list segments. Also, the button is next to the remove button which could be easily clicked when trying to update the counts. The Analytics snapshot could also be improved and include definitions for some of the key metrics tracked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Ben P. Founder Marketing and Advertising ### "A powerful masterpiece" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 We have been using Ongage for over 3 years now, it is an incredible piece of software and the customer service and support is second to none which is critical in our industry. We use it daily and have the confidence that it is running seamlessly in the background 24/7 when the office is unattended Pros Easy setup and integration with multiple vendors. The database management is fantastic and robust analytics allow us to dive deep into campaign metrics and optimize everything we can for our clients. Tech support is extremely efficient and helpful and are always willing to listen to ideas for any new features. Cons Slight learning curve to get started but the support documentation and ticket system are incredible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Amit P. CTO Marketing and Advertising ### "Great product and awesome support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2022 We have been please with the product and it continues to add value for us. Pros Ongage solves a real world problem for email marketers and email marketing agencies like us. You cans easily connect multiple ESP accounts and manage your email program and optmize delivery through different ESP channels based on performance feedback. Ongage is very easy to use and is loaded with useful features. Cons Analytics part of Ongage could be improved. It's not bad, but could be improved to make it more useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nathalie K. Email Marketing Gambling & Casinos ### "Email Marketing platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2022 Pros We loved that we could do anything for our needs on this platform Cons sometimes it took time to find what we needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Johan E. Digital Marketeer Online Media ### "Powerful Product for High-Demand Email Marketeers" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 18, 2022 Pros The support team is subliminal. Any issue is quickly solved. Cons The UI could be much more intuitive, feels outdated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tal L. Analyst Computer Software ### "Ongage" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 2, 2021 Pros Ongage has a lot of good functionality. I find it very useful. Cons It's not the most intuitive platform when you start Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kevin C. Marketing Manager Information Technology and Services ### "great !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2021 one of the best ESPs out there Pros it is not that expensive and that it can trace IPs Cons probably the drip campaign feature but we havent really explored that feature yet Reasons for choosing Ongage can trace IP, allows smtp connections, customer service, price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Bennett L. Owner Marketing and Advertising ### "Great Product - Use It Daily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2021 Very positive. It has the most feature sets of any platform of its kind. Makes campaign management across multiple ESPs 10x more manageable. Pros This platform allows me to deploy several sending strategies across different ESPs, maximizing for deliverability and engagement. Powerful analytics and easy to use segmentation and campaign management make this platform a breeze to use. Cons Reporting views can be a bit annoying. They require constant resizing of column widths. No saved/automated reports available via email. Some features cost extra that are standard elsewhere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vazrik S. Digital Marketing Manager Marketing and Advertising ### "Amazing Features & The Best Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2021 Pros Ease of use of having everything in one platform, along with a very skilled team. OnGage will provide everything to make sure your email campaigns are successful. Cons So far everything has been a smooth sail, cannot complain! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Amie M. COO Marketing and Advertising ### "Very Happy with Ongage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2021 Pros We've used Ongage for several years now. It performs as it should and rarely experiences errors or outages. Their customer service is top-notch. Anytime I need assistance, someone replies immediately. Cons Certain aspects can be difficult but the customer service team is always willing to walk me through them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131900/OngageConnect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.