rapidmail

rapidmail

3 / 5 2 reviews


Average Ratings

2 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $11.00/month
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • rapidmail
  • www.rapidmail.com

About rapidmail

Newsletter mailing solution that minimizes spam ratings due to company membership in Certified Center Alliance.


rapidmail Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

rapidmail Reviews Recently Reviewed!

Held 2x the charge on my cc. Refused to release them and then on top of that they refused my website

Nov 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing good to say.. I guess I would say a pro would be that I like their domain.

Cons: Customer support is horribly bad. There was zero apology for holding my funds. Zero apology for their buggy system holding the charge twice. They then rejected my site even though it was in full compliance with their term of service.

They did not seem to care that their system was buggy. When I said I would have to provide an honest review as others needed to be warned, their response was "Thanks for the review". Completely unprofessional and rude. Be warned!

Overall: I learned to appreciate when companies actually provided average customer support and service. They set the bar so low that other companies now look better which is great for them.

Great Tool!!!

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great deliverability
Best customersupport
Easy to use
Very detailed reporting

Cons: Nothing to say :)

Overall: Using it since many years. Best tool on the european market! Very good deliverability and support. Makes much value for our company.