OnePlus Service Systems

OnePlus Service


3.5 / 5
3 reviews

Who Uses This Software?

Small to medium service companies


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • OnePlus Service Systems
  • www.1plus-ser.com
  • Founded 1996
  • United States

About OnePlus Service

Service and dispatching software for heating air conditioning, plumbing, and appliance service companies.


20976

OnePlus Service Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

OnePlus Service Reviews Recently Reviewed!


Capterra loader

Stay away from the 6 and the 6T from OnePlus

Mar 01, 2019
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Very little, find it to be not fully developed but I feel like I'm working with a trial program. Certainly, not fluid and I found it to be a little glitchy. The phone seems to always wants to start in the setup screen. Once the screen is touched he goes back to normal.

I find way too many glitches in the software to go over.

Cons: Phone won't wake up despite going over all the settings with OnePlus support. The support experience told me to just shut off all the locking features and that way the phone will always be available to me. Doesn't that include it also appears that OnePlus monitors forums and their moderators are not trained but are picked by the length of time that they were hanging out on the forum. I found the transition between programs to be glitchy in the phone regularly wants to start in the set up screen. Once touched it goes away.

Overall: OnePlus service seems like a pack of untrained, opinionated and rude. Our consulting firm is set up to legally record and meet the requirements of federal and each state. I have offered these recordings to OnePlus on numerous occasions and no one takes me up on it. They seem to operate like an ostrich with its head stuck in the sand. This phone may be trying to be flagship but you must back that up with flagship support. I would definitely take a serious look at a 9+ or 9 note or maybe even a 10. Stay away from this company. Very amateurish.

One plus is a really great mobile company

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Value for money products that oneplus sell has turned the market upside down, leading fellow competitors like Samsung, Google to upscale their market too. I myself use Oneplus 5t and really glad with its performance and Oneplus's customer support.

Cons: Nothing till now. But would like to suggest some features or market products to oneplus that they can launch like VR player like Samsung's Gear, Google's DayDream.

Capterra loader

Great User Experience

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Streamlined

Hassle free

Functionality

Cons: Lags sometime

.

Overall: Overall great. Within timeline.