--- title: "OnePlus Service Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OnePlus Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/13191/OnePlus-Service/" page_type: "product" language: "en" --- # OnePlus Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OnePlus Service ## What is OnePlus Service? Service and dispatching software for heating air conditioning, plumbing, and appliance service companies. ## What is OnePlus Service used for? [Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[HVAC](https://www.capterra.com/hvac-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $995 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnePlus Service?[Manage this product listing](https://www.g2.com/products/oneplus-service/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnePlus Service 4.0 (5) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $995 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.5 (498) Value For Money 4.0 (5) Value For Money 4.5 (491) Customer Service 3.6 (5) Customer Service 4.7 (494) ## OnePlus Service alternatives Highest Rated [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/13191/OnePlus-Service/alternatives/) ## FAQs about OnePlus Service Overview ### What company size and specific industries is OnePlus Service built for? OnePlus Service is designed for small to medium service companies. It is built for businesses in the service sector that need a system suited to their operational size and day-to-day service work. Features and Usability ### What are the key features of OnePlus Service? OnePlus Service offers billing and invoicing, quotes and estimates, and payment collection in the field for service transactions. It also includes scheduling, dispatch management, technician management, and work order management for coordinating jobs. Inventory management, maintenance scheduling, service history, customer database, and contact database support record and asset tracking. Getting Started and Support ### What training and onboarding options does OnePlus Service offer? OnePlus Service provides live online training and documentation to help teams get started. Live online sessions support guided instruction and setup with an expert, while documentation offers written reference material for self-paced learning, feature review, and step-by-step guidance when needed. Getting Started and Support ### What customer support options does OnePlus Service offer? OnePlus Service provides 24/7 Live Rep support for users who need direct help at any time. The available channel is suited to urgent questions and account issues, with support access centered on live assistance rather than self-service or written options. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers value most when comparing field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) OnePlus Service includes other capabilities that reviewers also rate as important, including **Customer Database** (**66%**) and **Scheduling** (**61%**). Together, these features help businesses keep customer records organized, coordinate service timelines more efficiently, and give teams the information they need to manage day-to-day operations with less manual effort. Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Dispatch Management Manage sending personnel and resources to a site as needed Inventory Control Monitor product stock levels Inventory Management Track and manage inventory levels to maintain proper supply OnePlus Service 14 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dispatch Management: Manage sending personnel and resources to a site as needed - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Quotes/Estimates: Generate quotes or estimates for customers - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 4.0 (5) Basic $995.00 Per User,One Time Value for money 4.0 (5) 4.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (5) 3.6 Based on 5 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(2) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent IP iam P. Freelancer Computer Software ### "OnePlus Service review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2021 The clarification gave online ought to be improved to lucidity in any case there were no hiccups by any means. Pros They do the work as portrayed and I loved their administration and would prescribe to any individual who needs to set up the first run through Cons They assisted us with great arranging by setting up foundation for the effective utilization of cooling and apparatuses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Software Test Engineer Telecommunications ### "Good planning and setup." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 29, 2020 They do the job as described and I liked their service and would recommend to anyone who wants to set up the first time. Pros They helped us with good planning by setting up infrastructure for the efficient use of air conditioning and appliances. Cons The explanation provided online should be improved for clarity otherwise there were no hiccups at all. Switched from [River Cities](https://www.capterra.com/p/107508/River-Cities/) The cost of implementation was under budget with OnePlus. Alternatives considered [FieldPower](https://www.capterra.com/p/80893/Field-Service-Management/) Reasons for choosing OnePlus Service OnePlus service was prompt and efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chuck Z. Volunteer Management Consulting ### "Stay away from the 6 and the 6T from OnePlus " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 2, 2019 OnePlus service seems like a pack of untrained, opinionated and rude. Our consulting firm is set up to legally record and meet the requirements of federal and each state. I have offered these recordings to OnePlus on numerous occasions and no one takes me up on it. They seem to operate like an ostrich with its head stuck in the sand. This phone may be trying to be flagship but you must back that up with flagship support. I would definitely take a serious look at a 9+ or 9 note or maybe even a 10. Stay away from this company. Very amateurish. Pros Very little, find it to be not fully developed but I feel like I'm working with a trial program. Certainly, not fluid and I found it to be a little glitchy. The phone seems to always wants to start in the setup screen. Once the screen is touched he goes back to normal. I find way too many glitches in the software to go over. Cons Phone won't wake up despite going over all the settings with OnePlus support. The support experience told me to just shut off all the locking features and that way the phone will always be available to me. Doesn't that include it also appears that OnePlus monitors forums and their moderators are not trained but are picked by the length of time that they were hanging out on the forum. I found the transition between programs to be glitchy in the phone regularly wants to start in the set up screen. Once touched it goes away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Manish K. Product Marketing Manager Information Services ### "Great User Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2018 Overall great. Within timeline. Pros Ease of use Streamlined Hassle free Functionality Cons Lags sometime . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Junior Associate ### "One plus is a really great mobile company" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 11, 2018 Pros Value for money products that oneplus sell has turned the market upside down, leading fellow competitors like Samsung, Google to upscale their market too. I myself use Oneplus 5t and really glad with its performance and Oneplus's customer support. Cons Nothing till now. But would like to suggest some features or market products to oneplus that they can launch like VR player like Samsung's Gear, Google's DayDream. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.