# OnePlus Service Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OnePlus Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/13191/OnePlus-Service

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# 

 OnePlus Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OnePlus Service

## What is OnePlus Service?

Service and dispatching software for heating air conditioning, plumbing, and appliance service companies.

## What is OnePlus Service used for?

[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[HVAC](https://www.capterra.com/hvac-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$995

Per User, One Time

Free trial  
not available

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Do you work for OnePlus Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.1plus-ser.com&name=OnePlus Service)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnePlus Service

4.0 (5)

VS.

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$995

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (5)

Ease Of Use

4.5 (408)

Value For Money

4.0 (5)

Value For Money

4.5 (401)

Customer Service

3.6 (5)

Customer Service

4.7 (404)

## OnePlus Service alternatives

[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/13191/OnePlus-Service/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Dispatch Management

Manage sending personnel and resources to a site as needed

Inventory Control

Monitor product stock levels

Inventory Management

Track and manage inventory levels to maintain proper supply

OnePlus Service 14 features

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Manage sending personnel and resources to a site as needed

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Schedule predetermined or ad hoc maintenance services and labor requests

Swipe a credit card or manually process payments while with the customer in the field

Generate quotes or estimates for customers

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Oversee technicians and track their assigned work orders

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.0 (5)

4.0

Based on 5 reviews

## Pricing

Value for money

4.0 (5)

Basic

$995.00

Per User,One Time

Value for money

4.0 (5)

4.0

Based on 5 reviews

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## Support, customer service and training options

Customer Service

3.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (5)

3.6

Based on 5 reviews

## User reviews

Overall rating

4.0

Based on 5 reviews

Filter by rating

5(2)

4(2)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

IP

iam p.

Freelancer

Computer Software

### "OnePlus Service review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 17, 2021

The clarification gave online ought to be improved to lucidity in any case there were no hiccups by any means.

Pros

They do the work as portrayed and I loved their administration and would prescribe to any individual who needs to set up the first run through

Cons

They assisted us with great arranging by setting up foundation for the effective utilization of cooling and apparatuses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Test Engineer

Telecommunications

### "Good planning and setup."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 29, 2020

They do the job as described and I liked their service and would recommend to anyone who wants to set up the first time.

Pros

They helped us with good planning by setting up infrastructure for the efficient use of air conditioning and appliances.

Cons

The explanation provided online should be improved for clarity otherwise there were no hiccups at all.

Switched from

[River Cities](https://www.capterra.com/p/107508/River-Cities/)

The cost of implementation was under budget with OnePlus.

Alternatives considered

[FieldPower](https://www.capterra.com/p/80893/Field-Service-Management/)

Reasons for choosing OnePlus Service

OnePlus service was prompt and efficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chuck Z.

Volunteer

Management Consulting

### "Stay away from the 6 and the 6T from OnePlus "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 2, 2019

OnePlus service seems like a pack of untrained, opinionated and rude. Our consulting firm is set up to legally record and meet the requirements of federal and each state. I have offered these recordings to OnePlus on numerous occasions and no one takes me up on it. They seem to operate like an ostrich with its head stuck in the sand. This phone may be trying to be flagship but you must back that up with flagship support. I would definitely take a serious look at a 9+ or 9 note or maybe even a 10. Stay away from this company. Very amateurish.

Pros

Very little, find it to be not fully developed but I feel like I'm working with a trial program. Certainly, not fluid and I found it to be a little glitchy. The phone seems to always wants to start in the setup screen. Once the screen is touched he goes back to normal. I find way too many glitches in the software to go over.

Cons

Phone won't wake up despite going over all the settings with OnePlus support. The support experience told me to just shut off all the locking features and that way the phone will always be available to me. Doesn't that include it also appears that OnePlus monitors forums and their moderators are not trained but are picked by the length of time that they were hanging out on the forum. I found the transition between programs to be glitchy in the phone regularly wants to start in the set up screen. Once touched it goes away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Manish K.

Product Marketing Manager

Information Services

### "Great User Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 12, 2018

Overall great. Within timeline.

Pros

Ease of use Streamlined Hassle free Functionality

Cons

Lags sometime .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Junior Associate

### "One plus is a really great mobile company"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 11, 2018

Pros

Value for money products that oneplus sell has turned the market upside down, leading fellow competitors like Samsung, Google to upscale their market too. I myself use Oneplus 5t and really glad with its performance and Oneplus's customer support.

Cons

Nothing till now. But would like to suggest some features or market products to oneplus that they can launch like VR player like Samsung's Gear, Google's DayDream.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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