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On-premise and cloud-based platform that helps medical institutions with records management, electronic prescriptions, scheduling, reporting, alerts/notifications, customizable layouts and more.

Product Details

OpenEMR is an open source electronic health records and medical practice management solution with ONC certified international usage

Contact Details

OpenEMR

http://www.open-emr.org

Located in United States

Starting Price

  • $0.00
  • free

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Support

  • 24/7 (Live Rep)
  • Online

OpenEMR Features

Appointment Scheduling
Charting
Compliance Tracking
E-Prescribing
Handwriting Recognition
Meaningful Use Certified
ONC-ATCB Certified
Self Service Portal
Voice Recognition

OpenEMR Reviews

Overall
4/5
Ease of Use
3.5/5
Customer Service
3.5/5

Showing Most Helpful

Showing 15 of 15 reviews

Showing Most Helpful

Showing 15 of 15 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
David H.
Owner
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
June 14, 2017

“Excellent product. Should have done this years ago.”

OverallI like to be self-sufficient. I have used OpenEMR for over two years and find that it suits my needs perfectly. That having been said, I am a specialist and have had to develop many of my own forms and other customizations before the product was directly useful to me. I have tended to view that more as a hobby than an impediment but for those who are not so inclined it appears that there are vendors about who would be happy to do this work for you, presumably for a price. Alternatively, the help forums are active and helpful, although one must know how to define and ask the question before the answer will be of benefit.
ProsThe price is wonderful! The product works, although not necessarily right out of the box if you have special needs. Flexibility is great. Freedom from support costs is gratifying (although it does require one to become proficient to the desired level if you wish to avoid all support costs). Fancy equipment not required. Works on multiple platforms.
ConsThere is a learning curve, especially if customizations are in order. My suspicion is that this would be relatively quick for primary care practices. Specialists might require additional customization that will either need to be done in-house or contracted out. This is not as much a con as simply a fact. I'd much rather have an open source product that I can customize myself than a proprietary one-size-fits-all product for which I can't access the code and have to keep running back to the mother company every time I want to make a minor (or major) change.
Source: SoftwareAdvice
June 14, 2017
Rodney C.
Director
Hospital & Health Care, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 22, 2018

“Fully functional open-source EMR”

ProsMany people commented that the PROs is that it is free. I agree but only second to the fact that it is very customizable beyond most EMRs on the market. Some knowledge of set up and maintenance is necessary but I find our customer service rep and his crew to be very responsive and knowledgeable.
ConsOnly real con is the need for either knowledge or IT support. As mentioned above, working with a team of openEMR experts makes this part much easier.
Reviewer Source 
Source: SoftwareAdvice
August 22, 2018
Seth C.
Doctor
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
June 7, 2017

“Great Cloud Based System with Great Support Staff”

ProsGreat product and easy to use. Cloud based. Loved the support staff. Enjoyed the customization. Enjoyed the billing team.
Source: SoftwareAdvice
June 7, 2017
Rosemary G.
Medical Receptionist
Hospital & Health Care, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
January 19, 2018

“OPEN EMR”

ProsTHIS OPEN EMR SYSTEM IS GREAT! WE CAN SEE THE PATIENTS MEDICAL HISTORY AT A GLANCE AND IT IS A USER FRIENDLY SOFTWARE!
ConsI DO NOT HAVE MUCH TO SAY ON A NEGATIVE NOTE... THE SYSTEM DID FREEZE UP ONCE IN A WHILE BUT AS FAR AS ANYTHING ELSE, IT WORKED GREAT!
Reviewer Source 
Source: SoftwareAdvice
January 19, 2018
Crissa T.
LVN
Medical Practice, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 21, 2017

“EMR Review”

ProsThe program is easy to use and navigate. Check in of patients is quick and easy to do. Easy to document notes.
ConsThere are some issues when trying to verify insurance which can delay a patient's check in. Overall, easily resolved.
Source: SoftwareAdvice
June 21, 2017
Eric H.
Application Analyst
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 24, 2018

“New to openemr”

OverallThis application gives me more control of the emr system, since the information is stored on my server any database issues i can work through
ProsThe flexibility of the software, it enables you you to tailor to your needs
ConsCurrently i cannot say i like anything least about the software. I believe it takes time to learn the software. The more you use it the easier it becomes
Reviewer Source 
Source: Capterra
December 24, 2018
Kevin B.
Manager
10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
May 30, 2018

“OpenEMR”

ProsThe concept of an open source electronic health records brings a world of opportunities to this company and if they continue executing they may able to chip away at the available market share.
Consthis product could use a considerable investment in cybersecurity and has considerable competition from other cloud providers such as athenahealth.
Reviewer Source 
Source: SoftwareAdvice
May 30, 2018
Jake W.
Chiropractic Physcian
Medical Practice, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
2/5
Customer Service
2/5
Features
2/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: SoftwareAdvice
May 11, 2018

“You need patience and computing skills”

OverallOverall, it can do a lot and has a high amount customization potential. It's in the best price range. It takes a lot of time and know-how to get it to work... in the end it just wasn't for me.
ProsWell the biggest pro is it's free, which is why spent extra nights and weekends trying to set it up and make it work. It is very vast and has the potential to do just about anything.
ConsIt is geared more towards a standard medical model and not alternative options. Customer support isn't that great but you can pay for a better one. I felt as if I needed an IT/computer background in order understand and get the most out of it. I was using the latest which I think was a downgrade from an older version a colleague of mine has.
Reviewer Source 
Source: SoftwareAdvice
May 11, 2018
Sergey G.
R&D
Hospital & Health Care, 1-10 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
10/10
Source: Capterra
September 12, 2016

“OpenEMR Best Features.”

OverallC Open EMR have experience for more than 1.5 years. This EMR was very simple, fade understandable The main advantages: - Set up new and existing patients with demographics - Scheduling calendar - Bill patients - Make notes - Upload charts and x-rays - Keep track of conditions and prescriptions - Work with multiple doctors - Work with multiple facilities - Demographics - Insurance tracking - E-prescribing and much more! Best Features: - Details EMR Data: Demographics, Clinical - eRx - Code Diagonjstics: ICD9, ICD10 - Details Reports - Billing - Import/Export: CCD/CCR - Compliant HIPPA - ONC Sertification
ProsSimplicity. Convenience. Openness. The calendar.
ConsOpen Source. Calendar Appointemts. Vitals.
Source: Capterra
September 12, 2016
Seth C.
Doctor
Medical Practice, Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
5/10
Source: SoftwareAdvice
May 9, 2016

“Decent product”

ProsCharting and customer support. Able to tailor templates to needs.
ConsA/R assistance, timeliness of postings, timeliness of submitting claims.
Recommendations to other buyersTake your time and do your research. Weight the costs and benefits of each system.
Source: SoftwareAdvice
May 9, 2016
Nicole O.
Office Manager
Medical Practice, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 20, 2017

“Great system, it's a keeper”

OverallOverall a great system, with great reps!
ProsYou can verify insurance through the system. Easy to navigate. Good representatives when help is needed.
ConsSometimes we are not able to verify insurances or the system goes completely down. Has several unnecessary categories on patient demographics.
Source: SoftwareAdvice
June 20, 2017
Carole R.
CFO
Medical Practice, Unspecified
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1.5/5
Customer Service
1/5
Features
1/5
Likelihood to Recommend
2/10
Source: SoftwareAdvice
May 23, 2016

“The Good and the Bad”

ProsSoftware's strength is in the medical record. Medical records are detailed and organized.
ConsVendor is weak in account management, such as insurance follow up, posting payments and adjustments to correct dates of service. Not much reviewing and reporting outliers such as underpaymentsand producing Receivables aging reports,
Recommendations to other buyersCheck out the accounting side of software. Medical records are important and knowing your financials is as important.
Source: SoftwareAdvice
May 23, 2016
Robert B.
Administrator
Financial Services, Unspecified
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
1.5/5
Customer Service
3/5
Features
1.5/5
Likelihood to Recommend
4/10
Source: SoftwareAdvice
May 24, 2016

“A little difficult to use from a medication stand point.”

Prossomeone usually available to talk with about issues
ConsNot user friendly. Doesn't flow well and needs better medication record
Recommendations to other buyersLook for ease of flow from one screen to another and ease of template customization
Source: SoftwareAdvice
May 24, 2016
Richard K.
Medical Statistician/Health Informatics Specialist
Medical Practice, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
November 1, 2018

“A great software and the way to go”

ProsThe code is freely available, it has beautiful user interface and can be easy to use with some orientation.
ConsThere lacks adequate videos and animations to guide users on configuration and customization of the software.
Reviewer Source 
Source: SoftwareAdvice
November 1, 2018
Nicole D.
Office Manager
Medical Practice, Unspecified
Used the software for: 6-12 months
Overall Rating
2/5
Ease of Use
5/5
Customer Service
1/5
Features
1/5
Likelihood to Recommend
1/10
Source: SoftwareAdvice
May 25, 2016

“Slow and Unorganized”

ProsIt is easy to navigate and that's about the only good thing about it
ConsSuper slow and it doesn't check insurance eligibility
Recommendations to other buyersBe more organized. They have everything all over the place and updates sucked even more than what they already had.
Source: SoftwareAdvice
May 25, 2016