--- title: "OpenEMR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenEMR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/131911/OpenEMR/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # OpenEMR Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OpenEMR ## What is OpenEMR? OpenEMR is an open source electronic health records and medical practice management solution with ONC certified international usage ## What is OpenEMR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 74% Neutral 7% Negative 19% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenEMR?[Manage this product listing](https://www.g2.com/products/openemr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenEMR 4.1 (27) VS. [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price Contact vendor Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (27) Ease Of Use 4.3 (528) Value For Money 4.6 (21) Value For Money 4.2 (409) Customer Service 3.5 (21) Customer Service 4.4 (483) ## OpenEMR alternatives Highest Rated [4.7 (972)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (221)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131911/OpenEMR/alternatives/) ## FAQs about OpenEMR Overview ### Which roles and teams benefit most from OpenEMR? OpenEMR is most used by office managers, clinic administrators, and reception teams managing appointments, patient registration, billing, and daily front-desk operations. Physicians, specialists, nurses, and chiropractic providers document encounters, review records, and coordinate care. IT officers, application analysts, and health informatics staff support system configuration, reporting, and clinical data management. Answer based on 26 reviews Overview ### What company size and specific industries is OpenEMR built for? OpenEMR is designed for medical institutions of all sizes, including small clinics and larger healthcare organizations. It is built for the healthcare industry, supporting providers that need records management, electronic prescriptions, scheduling, reporting, alerts, notifications, and customizable layouts in on-premise or cloud-based environments. Features and Usability ### What are the key features of OpenEMR? OpenEMR offers EMR/EHR, patient scheduling, appointment management, charting, and billing & invoicing for clinical and administrative workflows. It also includes E-prescribing, lab integration, claims management, patient portals, document management, reporting & statistics, and compliance tracking, along with customizable forms and templates. Getting Started and Support ### What training and onboarding options does OpenEMR offer? OpenEMR provides documentation for teams getting started and for ongoing reference. This format gives users written guidance on features, setup steps, and common tasks, allowing staff to review information as needed during adoption and day-to-day use. Answer based on 2 reviews Getting Started and Support ### What customer support options does OpenEMR offer? OpenEMR provides 24/7 live rep and chat support. Users describe support as responsive and knowledgeable in some cases, while others say help can feel inconsistent and better support may require additional payment. Many also note that setup and maintenance still need some technical skill. Answer based on 4 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) OpenEMR supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible medical histories, and document care accurately, allowing teams to support compliance, improve record accuracy, and deliver more consistent patient care. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider EMR/EHR 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create and securely store digital patient records Appointment Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar OpenEMR 51 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Database: Electronic storage of stakeholder contact information - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EMR/EHR: Create and securely store digital patient records - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Lab Integration: Receive lab results electronically - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (27) 3.8 Based on 27 reviews ## Pricing Value for money 4.6 (21) ### Starting price Free trial not available Value for money 4.6 (21) 4.6 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (21) 3.5 Based on 21 reviews ## User reviews Overall rating 4.1 Based on 27 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(4) 3(2) 2(3) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer Pharmacy assistant Used the software for: I used a free trial ### "OpenEMR a flexible solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 21, 2026 Overall, it’s offer flexible solutions for patient prescriptions,scheduling and billing issues. However some customer support and technical issues could be addressed for better outcomes Pros It’s easy to use interface helps with patient management,scheduling,prescription and billing and insurance features. It allows a greater control over patient data. Cons Pricing is high for top tier features. Unusual glitches and bugs slows down the system. Customer support takes more than usual time to respond Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Internist Used the software for: Less than 1 year ### "A very powerful system but some assembly is required" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 26, 2018 We are a relatively new solo Internal Medicine practice with less than 1000 active charts. We replaced NextGen's Office EMR system with this EMR. The migration from the old commercial system was painful, labor-intensive, and time-consuming because we did not have direct read access to the NextGen Office database (proprietary commercial database, which ironically was also on AWS just like our new system but we did not have system administrator or backup access). Everything had to be converted to PDF's. We chose the AWS Hosted Standard version, and we were immediately surprised how much faster and more reliable the hosted OpenEMR system was than our previous commercial system or other cumbersome and extremely unreliable and slow systems we have been forced to use at other clinics and hospitals. Staff required minimal training to use the system and historical records and patient documents can be very quickly uploaded to this system up to about 10 MB in size without changing any of the default configuration on the AWS system (there is probably a timeout setting). We use another database from larger attachments archival. The developers and super-users of this system provide expert support to upgrade issues and critical problems. With minor issues, you are more or less on your own if you want an immediate fix (hire a consultant or figure it out yourself). OpenEMR is being actively developed and new features and improvements are constantly being added. Pros \* Extremely low cost of ownership. \* Clean, easy to understand user interface and workflow. \* Many functions can be enabled to add features or disabled to simplify the system with a massive but well-organized settings menu. \* Very fast user interface and database when run on appropriate hardware. \* Can be run on extremely fast and scalable Amazon Web Services (AWS) as a hosted system. \* With AWS or another suitably designed and implemented system, you get ultra-reliable and near 100% uptime (100% except for scheduled database or software upgrades). \* With AWS or another suitably designed and implemented system, you get the very best database management tools (such reliable backup and restore functions). You can also potentially access the database with other custom-written software. \* Can be integrated with essentially any other system but often requires developing custom interfaces. \* Infinitely customizable. \* "Free" support from the developers and other power users instead of well-meaning but incompetent technical support staff who waste precious time to identify what the problem is, attempt to mark incidents are repaired when they actually aren't. \* You never have to worry about a 3rd party software vendor holding your patient charts "hostage" as they raise prices or force you to use a crippled system that is not performing well. You have 100% control of your patient data instead of giving the keys to a profit-oriented entity that couldn't care less about your clinic. Cons \* Requires either strong inhouse IT staff, staff with significant computer system skills and experience to install and maintain or hiring of an outside consultant. \* The billing system is rudimentary, and we do not use it except to record the patient's insurance information. We enter our coding into our progress notes and then send them to our in-house billing staff. \* The electronic prescribing system either requires cumbersome or expensive 3rd party integration or use of a separate system. I attempted one of the 3rd-party e-prescribing integrations, which is free ... except that I could not get it to work. It also turned out not to be true e-prescribing (uses faxes). Instead, we use stand-alone web-based MDTOOLBOX, which is reasonably priced, extremely powerful, efficient, reliable, and fast. It has an amazing feature that allows the physician to be prompted for expiring prescriptions, which can then be renewed -- saving countless hours dealing with certain faxed refill requests. The system also handles electronic refill requests seamlessly. In our progress notes, we indicate the medications are reviewed and reconciled in MDTOOLBOX. We also tried Allscripts' stand-alone web-based ePrescribe (now Veradigm ePrescribe), which is a decent system, but a little more expensive and more cumbersome/inefficient to set up and work with on a day-to-day basis compared to MDTOOLBOX. \* "Free" support from the developers and other power users who are quite busy so somewhat limit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder and Consultant Used the software for: 3-5 years ### "Leading solution and open source" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 18, 2024 We have used openEMR for over a decade and the software has grown to be an integral part of clinics we service. Thanks to this platform this healthcare providers have been able to go paperless and efficiently work with patient data. Pros OpenEMR is a very complete solution which is also open-source. This lets us customize the platform for any need the healthcare provider needs and is more accessible to use internationally. Cons The code can be a bit complicated to work with and integrating with some plataforms users prefer for acheduling and certain tasks can be a challenge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer CTO Used the software for: Less than 1 year ### "Worst Code Bases Ever" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 13, 2024 Pros Open source and has most of the functionality you'd expect in an EMR Cons 1- No support and very poor documentation 2- Poor API (Very few endpoints) 3- One of the worst code bases I have ever come across, Views have SQL queries, no standards, poor database design Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder & Cheif Operating Officer Used the software for: 3-5 years ### "The best EHR solution in the World" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 Pros This software is ndlessly customizatable Cons Does not have an out of box inpatinet module Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sr. IT Officer Used the software for: 3-5 years ### "being part of system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2024 Pros Everything included in system is good and fine. Cons web best system, data centralization and cloud system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Excellent product. Should have done this years ago." 5.0 June 15, 2017 I like to be self-sufficient. I have used OpenEMR for over two years and find that it suits my needs perfectly. That having been said, I am a specialist and have had to develop many of my own forms and other customizations before the product was directly useful to me. I have tended to view that more as a hobby than an impediment but for those who are not so inclined it appears that there are vendors about who would be happy to do this work for you, presumably for a price. Alternatively, the help forums are active and helpful, although one must know how to define and ask the question before the answer will be of benefit. Pros The price is wonderful! The product works, although not necessarily right out of the box if you have special needs. Flexibility is great. Freedom from support costs is gratifying (although it does require one to become proficient to the desired level if you wish to avoid all support costs). Fancy equipment not required. Works on multiple platforms. Cons There is a learning curve, especially if customizations are in order. My suspicion is that this would be relatively quick for primary care practices. Specialists might require additional customization that will either need to be done in-house or contracted out. This is not as much a con as simply a fact. I'd much rather have an open source product that I can customize myself than a proprietary one-size-fits-all product for which I can't access the code and have to keep running back to the mother company every time I want to make a minor (or major) change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Best free open-source php emr software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2021 We have been using it for eight years so far from version 4.2.2 through 5.0.2 to 6.0.2 currently.The current version is very easy to utilize in a small but busy medical practice. Pros Easy to use.Multiple types of forms are available for data entry.Interface of openemr 6.0.2 is definitely silky smooth.It is suitable for our small practice which has 13,000 registered patients so far. Cons There is no dedicated mobile app developed yet.Browser-based interface is suitable but that would be a plus. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Clinic Director Used the software for: 3-5 years ### "More than meets our needs." 4.0 June 17, 2020 We have run it successfully on the same server for over 8 years with no issues. Pros I was looking for something that would get me away from paper charts. In addition, I wanted something that was more robust and would allow for proper record keeping. Cons I wish it automatically could e0mail patient reminders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ORTHOPEDIC SURGEON Used the software for: 3-5 years ### "About this software" 5.0 September 28, 2021 Pros Price, easy to install , dont crash. Iam using Openemr from 2010 in my private medical office. All my service are in the net, in our domain. I install this software, Im not informatic, Im orthopaedics,.. Cons Translate, is very hard (form me) translate to portugues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131911/OpenEMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.