Average Ratings

12 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    free
  • Free Version
    Yes
  • Deployment
    Installed - Windows
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • OpenEMR
  • www.open-emr.org
  • United States

About OpenEMR

OpenEMR is an open source electronic health records and medical practice management solution with ONC certified international usage


OpenEMR Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition

OpenEMR Reviews Recently Reviewed!


Excellent product. Should have done this years ago.

Jun 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I like to be self-sufficient. I have used OpenEMR for over two years and find that it suits my needs perfectly. That having been said, I am a specialist and have had to develop many of my own forms and other customizations before the product was directly useful to me. I have tended to view that more as a hobby than an impediment but for those who are not so inclined it appears that there are vendors about who would be happy to do this work for you, presumably for a price. Alternatively, the help forums are active and helpful, although one must know how to define and ask the question before the answer will be of benefit.

Pros: The price is wonderful! The product works, although not necessarily right out of the box if you have special needs. Flexibility is great. Freedom from support costs is gratifying (although it does require one to become proficient to the desired level if you wish to avoid all support costs). Fancy equipment not required. Works on multiple platforms.

Cons: There is a learning curve, especially if customizations are in order. My suspicion is that this would be relatively quick for primary care practices. Specialists might require additional customization that will either need to be done in-house or contracted out. This is not as much a con as simply a fact. I'd much rather have an open source product that I can customize myself than a proprietary one-size-fits-all product for which I can't access the code and have to keep running back to the mother company every time I want to make a minor (or major) change.

Fully functional open-source EMR

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many people commented that the PROs is that it is free. I agree but only second to the fact that it is very customizable beyond most EMRs on the market. Some knowledge of set up and maintenance is necessary but I find our customer service rep and his crew to be very responsive and knowledgeable.

Cons: Only real con is the need for either knowledge or IT support. As mentioned above, working with a team of openEMR experts makes this part much easier.

Great Cloud Based System with Great Support Staff

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great product and easy to use. Cloud based. Loved the support staff. Enjoyed the customization. Enjoyed the billing team.

OpenEMR Best Features.

Sep 12, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity. Convenience. Openness. The calendar.

Cons: Open Source. Calendar Appointemts. Vitals.

Overall: C Open EMR have experience for more than 1.5 years.

This EMR was very simple, fade understandable

The main advantages:

- Set up new and existing patients with demographics

- Scheduling calendar

- Bill patients

- Make notes

- Upload charts and x-rays

- Keep track of conditions and prescriptions

- Work with multiple doctors

- Work with multiple facilities

- Demographics

- Insurance tracking

- E-prescribing and much more!

Best Features:

- Details EMR Data: Demographics, Clinical

- eRx

- Code Diagonjstics: ICD9, ICD10

- Details Reports

- Billing

- Import/Export: CCD/CCR

- Compliant HIPPA

- ONC Sertification

EMR Review

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is easy to use and navigate. Check in of patients is quick and easy to do. Easy to document notes.

Cons: There are some issues when trying to verify insurance which can delay a patient's check in. Overall, easily resolved.

The Good and the Bad

May 23, 2016
1/5
Overall

1.5 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: Software's strength is in the medical record. Medical records are detailed and organized.

Cons: Vendor is weak in account management, such as insurance follow up, posting payments and adjustments to correct dates of service. Not much reviewing and reporting outliers such as underpaymentsand producing Receivables aging reports,

Recommendations to other buyers: Check out the accounting side of software. Medical records are important and knowing your financials is as important.

A little difficult to use from a medication stand point.

May 24, 2016
2/5
Overall

1.5 / 5
Ease of Use

1.5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: someone usually available to talk with about issues

Cons: Not user friendly. Doesn't flow well and needs better medication record

Recommendations to other buyers: Look for ease of flow from one screen to another and ease of template customization

OpenEMR

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The concept of an open source electronic health records brings a world of opportunities to this company and if they continue executing they may able to chip away at the available market share.

Cons: this product could use a considerable investment in cybersecurity and has considerable competition from other cloud providers such as athenahealth.

Decent product

May 09, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Charting and customer support. Able to tailor templates to needs.

Cons: A/R assistance, timeliness of postings, timeliness of submitting claims.

Recommendations to other buyers: Take your time and do your research. Weight the costs and benefits of each system.

You need patience and computing skills

May 11, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Overall, it can do a lot and has a high amount customization potential. It's in the best price range. It takes a lot of time and know-how to get it to work... in the end it just wasn't for me.

Pros: Well the biggest pro is it's free, which is why spent extra nights and weekends trying to set it up and make it work. It is very vast and has the potential to do just about anything.

Cons: It is geared more towards a standard medical model and not alternative options. Customer support isn't that great but you can pay for a better one. I felt as if I needed an IT/computer background in order understand and get the most out of it. I was using the latest which I think was a downgrade from an older version a colleague of mine has.

Great system, it's a keeper

Jun 20, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall a great system, with great reps!

Pros: You can verify insurance through the system. Easy to navigate. Good representatives when help is needed.

Cons: Sometimes we are not able to verify insurances or the system goes completely down. Has several unnecessary categories on patient demographics.

Slow and Unorganized

May 25, 2016
2/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: It is easy to navigate and that's about the only good thing about it

Cons: Super slow and it doesn't check insurance eligibility

Recommendations to other buyers: Be more organized. They have everything all over the place and updates sucked even more than what they already had.