--- title: "Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Lodgify the right Channel Management solution for you? Explore 1311 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/131924/Lodgify/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-01" --- Lodgify 4.5 (1311) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 1st, 2026 # Reviews of Lodgify Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews DU David U OwnerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “I can approve booking requests, message guests, check the calendar, and pull up reservation details from anywhere, no laptop required.“ April 24, 2026 KM Kenny M OwnerGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years. “The merchant auto-renewed my annual contract without sending a renewal warning email. When I noticed the charge and requested a cancellation, they closed my account but kept 100% of the annual fee, refusing to issue even a pro-rated refund for the 11 months left on the contract.“ June 29, 2026 JW Jennifer W DirectorReal Estate, Self-employedUsed the software for: Less than 6 months. “What stands out most is the quality of the onboarding and support teams. Once the initial setup phase is complete, the system becomes much easier to manage and gives a strong sense of control over listings, pricing, and guest communication.“ May 27, 2026 AG Alessandro G OwnerAccounting, Self-employedUsed the software for: Less than 6 months. “Refund refused (“cannot provide monetary compensations for every technical issue”), and onboarding took longer than the 14-day cool-off period, so I couldn’t even test before losing the right to a refund“ September 21, 2025 JW Jennifer W DirectorReal Estate, Self-employedUsed the software for: Less than 6 months. “I’m managing a unique property and needed a platform that felt professional, flexible, and capable of handling direct bookings alongside OTA integrations.“ May 27, 2026 MK Michelle K OwnerHospitality, Self-employedUsed the software for: 1-2 years. “There are a few bugs that I wish could be worked out (i.e., only allowing even hour check ins and check outs) and wish pricing wasn't quite as expensive.“ February 13, 2026 FS Frederic S ownwerReal Estate, Self-employedUsed the software for: Less than 6 months. “Booking management system allowing to access many platforms from lodgify, calendar function is simple and the competitor section is interesting allowing to see the market trend“ February 17, 2026 EC Enrique C Procurement ManagerCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “That the sync with Booking is not available for "Booking Request" configuration and that the PM Modules and Reports available at Ultimate are not adding too much value.“ December 16, 2024 ## Showing most helpful reviews Showing 1-25 of 1311 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie C. Owner and Investor Hospitality Used the software for: 1-2 years ### "The Best PMS - Hands Down" May 31, 2026 5.0 5 STARS - and there's nothing more important than five star reviews in our industry. The team is such pros. Pros LOVE Lodgify - the customer support is unparalleled. I loved the 1:1 onboarding that really addressed my needs directly. Also, the value for money is unmatched by competitors. Just the best! Cons I am honestly struggling to find something. Every time I wish there was another feature, the team either rolls it out or has it in development. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify Price and more importantly, customer support. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Price and more importantly, customer support. Review Source MP Marcelo P. Manager Hospitality Used the software for: 1-2 years ### "The reporting finally tells me what my properties are actually earning" April 29, 2026 5.0 Having accurate, consolidated numbers every month has changed how I run the business. I make better decisions faster and I feel like I actually know what's going on with my portfolio. Pros Before Lodgify, my revenue reporting was a monthly nightmare — three platforms, three different dashboards, manual copy-paste into a spreadsheet. Now every booking, payout and fee flows into Lodgify's reports automatically. I can see occupancy, average daily rate and revenue per property over any period in seconds. The monthly summary has become the most reliable business document I have. My conversations with my accountant are now half the length they used to be — they get clean, consistent numbers without me having to prepare anything separately. Cons I'd love side-by-side property comparisons over custom date ranges. For instance, RevPAR plotted across all four properties in a single view. The current reporting is solid — it just leaves me wanting a bit more analytical depth. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I needed a platform where reporting wasn't an afterthought. Most tools I looked at treated analytics as a nice-to-have. Lodgify has it built in and directly connected to bookings and payments. Review Source MB Mohammed B. Owner Hospitality Used the software for: Less than 6 months ### "Cross mapped our properties, sent a guest into an occupied unit" July 9, 2026 1.0 We came to Lodgify from Guesty, where these same properties ran on these same channels without a single incident. The sales pitch promised improvements, including listing on Google Vacation Rentals. What we got instead was the worst operational failure in the history of our business. The Vrbo integration sat inactive for weeks after onboarding, causing double bookings. When it finally activated, our two properties were cross mapped to the wrong Vrbo listings, putting every Vrbo reservation on the wrong unit. Because the correct unit's calendar never blocked, one guest walked into an occupied condo at 10 PM on another guest. We refunded that guest, we are cancelling reservations to contain the damage, our Vrbo listing was placed in Restricted status, and we are dealing with legal exposure from the incident. The support experience was worse than the software failure. Replies took days. When we escalated, we were told the mapping is a self service process and that there was no indication of financial loss, while we were actively issuing refunds and cancelling bookings. Nobody has taken ownership of the problem. A channel manager has one core job: put the right reservation on the right property. Lodgify failed at that, and their support treated a guest safety incident like a routine ticket. Pros The interface is clean and easy to navigate, and the website builder is decent. Setting up listings and templates is straightforward. Those are genuinely the only positives I can point to after using the platform. Cons We manage short term rentals across Airbnb, Vrbo, and Booking.com. Our Vrbo integration was not activated for weeks after onboarding, which caused double bookings. When it went live, our two properties were cross mapped to the wrong Vrbo listings, so every Vrbo reservation landed on the wrong unit. Because the correct unit's calendar never blocked, a guest walked into an occupied condo at 10 PM on another guest. That resulted in a refund, cancelled reservations, channel penalties, a restricted Vrbo listing, and legal threats. Support replied slowly, told us the mapping was a self service process, and stated there was no indication of financial loss while we were refunding money and cancelling bookings. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) We promised improvements,and more booking channels Review Source Jocelyn G. Digital Marketing Manager Hospitality Used the software for: Less than 6 months ### "Scaling Your Direct Bookings with Lodgify" February 13, 2026 5.0 I see Lodgify as a powerful "bridge" for hosts who want to move beyond just being an Airbnb or Booking.com listing and start building an independent brand. It’s an all-in-one property management system (PMS) that excels at professionalizing your business presence without requiring a degree in web development. For hosts like us who balance multiple properties and a growing team, it provides the essential "bird’s eye view" needed to keep operations running smoothly. Pros The Direct Booking Engine: This is Lodgify's "bread and butter." The website builder is incredibly intuitive, allowing you to create a professional-looking site that actually converts. It's a game-changer for avoiding high OTA (Online Travel Agency) fees and building a direct relationship with guests. Seamless Channel Management: The calendar synchronization is robust. It centralizes bookings from Airbnb, VRBO, and Booking.com effectively, which is crucial for preventing the nightmare of double bookings. Onboarding & Support: Unlike many tech platforms, Lodgify’s onboarding process is highly personalized. Having a dedicated specialist walk you through the setup especially when mapping different channels shortens the learning curve significantly. Cons Website Customization Limits: While the website builder is easy to use, it does have its "ceilings." If you want a highly unique or complex design, the templates can feel a bit restrictive. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Lodgify The Webmaster's Shortcut to Direct Booking Authority. Review Source Response from Lodgify February 23, 2026 Hi Jocelyn, We’re thrilled to hear that Lodgify is helping you build your brand and streamline your property management! It’s great that the direct booking engine, channel management, and personalized onboarding have made a difference for you. We understand that some customization limits exist with the website builder, and we’re always looking for ways to improve. If you ever need tips or guidance to get the most out of your site or PMS features, please don’t hesitate to reach out - we’re happy to help. The Lodgify Team JH Julio H. Owner Real Estate Used the software for: Less than 6 months ### "Great Support and Clean UI, After a Rough Onboarding" February 13, 2026 5.0 The onboarding experience was so-so and, honestly, pretty frustrating. I felt like I was handed off to customer support to figure things out instead of being guided through a clear process. The Vrbo integration was especially confusing, and Lodgify wasn’t very helpful there. Thankfully, I found a great contact at Vrbo who knew exactly how to set it up and helped me get everything working. Now that everything is running, the platform is much easier to use and quite powerful. The tech support team, in particular, has been fantastic—they’re responsive, proactive, and genuinely go out of their way to help, which is more than I can say for the onboarding experience. Overall, it’s a strong tool once you’re past the initial setup hurdles. I can see why many stay away given the onboarding process. Pros The UI is intuitive and easy to navigate, and the customer service is truly top-notch. The tech support team goes above and beyond to help fix issues and make sure things work properly. Once everything is set up, managing listings and operations becomes very straightforward. Cons Some of the workflows for the website and listings feel unintuitive. For example, I sometimes have to publish changes and then go back into the backend to undo or adjust things for them to properly reflect across platforms. It’s a bit of a workaround—odd, but it does work. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Uplisting](https://www.capterra.com/p/154137/Uplisting/)[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify We chose Lodgify because it allowed us to set up a payment option for our website that actually works in Guatemala (Payyo). Many competing platforms didn’t support this at all, which was a deal-breaker for us. We also really like the WordPress integration, which made it easy to connect and manage our website alongside our booking system. Review Source Response from Lodgify February 23, 2026 Hi Julio, Thank you for your detailed feedback! We’re glad to hear that Lodgify is powerful and that our tech support has been helpful throughout. We also appreciate your honesty about the onboarding and integration challenges - your insights help us improve the experience for everyone. Reach out anytime if anything comes up! Best, The Lodgify Team NW Nigel W. Retired property owner Hospitality Used the software for: 6-12 months ### "Best way to setup a direct holiday rental website" February 14, 2026 5.0 Hugely successful. We get regular direct bookings. People often find us on Google maps after first finding us on Airbnb or Booking.com. We are now taking bookings for our second summer and even though it’s still only February we already have more bookings than last year. Around 50% of bookings come direct, saving a tonne of commission fees that would otherwise go to Airbnb and Booking.com Pros With Lodgify I was able to make a professional direct booking website for our gite in France. It synchs calendar availability with Airbnb and Booking.com. Very easy to use and I had my website ready to use within the trial period, making this a zero risk purchase decision. Lodgify made it easy to integrate with a secure payment processing service (Stripe). We use the automated price optimisation facility which gives me a lot of confidence that we are maximising both our daily price and occupancy. The AI help system is REMARKABLE! Virtually all questions I have had were quickly solved. And when I needed human tech support that has been quick and super helpful. Probably the best customer service I’ve ever had from a software company. Help articles on subjects like SEO have helped me further improve performance. Our property now ranks top for our main search criteria and we have direct bookings via Google maps. Cons Integration with Vrbo was too difficult. But that has since been solved and in truth the technical problems were the fault of Vrbo whose technology stack is a hodgepodge of old systems held together with sticky tape, the result of years of acquisitions and cobbled together integration. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify The free trial was long enough to eliminate risk. Some of the alternatives either didn’t want single property owners or were unaffordable in my opinion. Review Source Response from Lodgify February 23, 2026 Hi Nigel, Wow, we’re thrilled to hear about your success with Lodgify! It’s amazing that your direct bookings are growing and that our AI and support have made such a positive impact. Thanks for sharing your detailed experience - it’s incredibly rewarding to know we’ve helped your property thrive. Reach out anytime if anything comes up! Best, The Lodgify Team MB Matt B. Owner Hospitality Used the software for: 1-2 years ### "Lodgify - recommended" February 13, 2026 5.0 My overall experience as been a 9/10. Again, with the exception of a few minor reporting bugs and the lack of some (nice to have) features, Lodgify has delivered on all fronts. I would recommend (and have recomended) this PMS for anyone needing to manage their listings on multiple platforms. Pros I have been using Lodgify (Pro) over the last year I have found it to be very useful in managing my two listings across Booking, VRBO, and Airbnb. Additionally, the website builder was also very easy to use and set up. The security of the site seems fairly standard with a 2FA option that I use. Customer support is very helpful with the option to chat or call, and the onboarding process was individualized. Payment for the platform is again fairly standard with the options to pay by month or by the year and the payments are auto drafted. All in all, I have found the platform to be a fair value for the money. Cons I have noted a couple of bugs in some of the reporting tools that come with the Pro level subscription. most notably, when Lodgify records the number of nights book they are actually reporting on the number of days booked. This is def not the industry standard as we charge per night in most cases. I have reported the issue months back and it has not be corrected. This particular bug has a downstream effect on other reports such as ADR as well as others. One feature Lodgify does not support and I hope it does soon is the ability to include short videos to the website. This is particularly useful for property walkthroughs and for compelling landing pages. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify I preferred Loidgify's website builder over Guesty's Review Source Response from Lodgify February 23, 2026 Hi Matt, Thank you for your detailed feedback and for recommending Lodgify! We’re glad to hear the platform has been useful for managing your listings and that our support and website builder have met your needs. We also appreciate your notes regarding reporting and feature suggestions - insights like yours are invaluable as we continue improving the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team JS James S. CEO Hospitality Used the software for: 6-12 months ### "Exceptional Choice for Property Managers" February 14, 2026 5.0 At GaeaTeam, we manage vacation rentals along the Oregon Coast, and Lodgify has played a meaningful role in helping us grow from a hands-on hosting operation into a structured, professional management company. What we value most is clarity. With multiple properties, multiple channels, and a growing team, we need systems that reduce chaos — not add to it. Lodgify gives us a centralized dashboard where reservations, payments, guest communication, and reporting all live in one place. That organization allows us to focus on what matters most: delivering exceptional guest experiences. The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. For a company committed to long-term growth and independence, that matters. The integration with Airbnb, VRBO, and Booking.com has been reliable, and Stripe payments have been seamless. Once the system is properly configured, it becomes a dependable operational backbone. There is a learning curve, and some reporting tools could go deeper, but overall Lodgify has been a strong partner in helping us scale thoughtfully and professionally. For property managers who are serious about building a sustainable business — not just managing listings — Lodgify is a platform worth considering. GaeaTeam Seaside, Oregon Pros The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. Cons Lodgify's reporting tools could go deeper. Initial integration and setup has a bit of a learning curve. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Hostaway is better suited for enterprise level property management companies. We're not that yet, and the complexity of Hostaway and the cost can be daunting. Lodgify is more intuitive, and has a much better website builder. Review Source Response from Lodgify February 23, 2026 Hi James, We’re so glad to hear Lodgify has helped bring clarity and organization to your operations at GaeaTeam! It’s wonderful that the direct booking website builder and integrations are supporting your growth and brand presence. Your feedback on reporting and setup is noted as we continue improving the platform. Reach out anytime if anything comes up! Best, The Lodgify Team Misha Y. Self-employed Leisure, Travel & Tourism Used the software for: 6-12 months ### "The calendar sync finally gave me peace of mind" April 28, 2026 5.0 Lodgify gave me back the mental bandwidth I was spending on calendar checks. Setup took a couple of onboarding sessions, and the daily workflow is now genuinely calm instead of stressful. Pros The channel manager is the reason I stayed. My Airbnb, Vrbo and Booking.com calendars now update in real time through direct API connections, not iCal. Before Lodgify I had two double bookings in my first year of hosting. Since switching, zero. The unified calendar view means I can see every reservation across every channel in one place, and adjusting availability only takes one click instead of logging into three separate extranets. Cons I'd love more granular channel-specific rate rules — for example, different cancellation policies per platform within the same rate plan. It's workable as is, but more flexibility would help. Switched from [Vrbo](https://www.capterra.com/p/233391/Vrbo/) I used to have manual management across Airbnb and Vrbo extranets + a spreadsheet. Now I've simplified the process and have more control. Review Source JG Johannes G. Managing Member Real Estate Used the software for: 1-2 years ### "Professional Structure and Scalable Growth with Lodgify" February 17, 2026 5.0 Overall, my experience with Lodgify has been very positive — it has brought structure, automation, and professionalism to NamStay, making it easier to manage bookings across Airbnb and Booking.com, communicate efficiently with guests, and scale the business with confidence. Pros What I love most about Lodgify for NamStay is how it centralises everything into one professional system — syncing my Airbnb and Booking.com bookings, preventing double bookings, automating guest communication, and generating clean owner reports, while also giving me a branded direct-booking website that increases my margins and allows NamStay to scale without adding operational chaos. Cons Subscription cost becomes more noticeable as I add properties, especially when I’m still scaling NamStay and watching margins closely. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Simplicity and ease of use as Lodgify is designed to be very user friendly Review Source Response from Lodgify March 10, 2026 Hi Johannes! Thank you for sharing such detailed feedback. We’re thrilled to hear that Lodgify has helped bring structure, automation, and professionalism to NamStay, from syncing bookings and preventing double bookings to automating guest communication and supporting your direct-booking website. We understand that subscription costs can become more noticeable as you scale, and we appreciate you highlighting this. It’s fantastic to know that our focus on simplicity and ease of use has made managing multiple platforms and growing your business more manageable. Best, The Lodgify Team AM April M. Owner Real Estate Used the software for: 1-2 years ### "Support worth the cost" October 30, 2025 5.0 Wonderful! Make my life easier! Customer service representatives have all been very helpful and kind. Easy to get in touch. Pros Makes it super easy to keep track of the calendar. Everyone is very helpful and easy to get in touch with for help. Also helpful was scheduled call for website marketing set up. Cons Some things don’t transfer to all platforms..ie: cleaning fee into Booking. Some glitches with Airbnb adding additional guests after initial booking and not adding charges. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Lodgify Website builder assistance and cost more affordable Review Source Response from Lodgify November 12, 2025 Hi April, Thank you for your great feedback! We're glad to hear that keeping track of your calendar has become easier and that our team has been helpful and easy to reach. It’s also wonderful to know the scheduled call for website marketing setup was valuable. We appreciate you sharing the issues with transferring some fees and Airbnb guest charges, and we'll keep working to improve those areas. Thanks again for choosing Lodgify and for your kind words! Best regards, The Lodgify Team RW Randy W. Owner Hospitality Used the software for: Less than 6 months ### "Great Value, Easy to Use" October 28, 2025 5.0 We've been very happy with the overall experience. Customer service has been very responsive, helpful, and timely. Pros Ease of use and customer support. The software is very intuitive, and integrations seem much easier to use than with other channel managers we've used. Cons Onboarding was a little clunky, but only with VRBO, and it may have been outside of Lodgify's control. Lodgify made it right though. Alternatives considered [iGMS](https://www.capterra.com/p/157033/iGMS/) Reason for choosing Lodgify Lodgify was more robust than iGMS, but slightly more expensive. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Simplicity and features. Hostaway wouldn't allow us to pause listings causing some major issues with compliance. Also, Lodgify is incredibly easy to use ands etup. Review Source Response from Lodgify November 12, 2025 Hi Randy, Thank you for your thoughtful feedback! We're delighted to hear that you find Lodgify easy to use and that our customer support has been responsive and helpful. We appreciate your patience during the VRBO onboarding, and we’re glad we could make it right for you. It’s great to know that Lodgify’s features and simplicity stood out compared to other platforms you considered. We look forward to continuing to support your rental management needs. Best regards, The Lodgify Team GM Gertrud M. Property Manager Hospitality Used the software for: Less than 6 months ### "Amazing set up support" May 28, 2026 5.0 Set up support was amazing but would have been great to have had a second session. Overall I am pretty impressed, I especially like their ongoing development and how I can be involved as a user. Pros Great Customer Support. The aim was to simplify management of the various booking sites and get more direct bookings. I'm still trying to streamline all these. I like how ai transforms my brief messages into something more costumer friendly! Saves a lot of time. Cons I don't find the website easy to edit. It's expensive, especially when you want to use all the extended features Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Lodgify Country of origin and price. It is important where it's from Review Source SR Susan R. Manager Marketing and Advertising Used the software for: Less than 6 months ### "Lodgify rocks it all day long" May 27, 2026 5.0 From day one it's been a huge time saver. The interface is so into an easy use, and their website builder was spectacular. Pros The booking management system is second, and then it saved us so much time, money and frustration and unlimited double bookings completely Cons There's really nothing I don't like about Lodgify. It's just made our life so much easier given we have multiple booking platforms and limited time. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify More intuitive interface and just general design/ ease of use. Review Source MG Miriam G. Owner Retail Used the software for: Less than 6 months ### "All in one software" October 27, 2025 4.0 Very responsive team but everything is by email for the most part. The representative who did the initial setup call was amazing and was very helpful. Pros I like that it integrates the calendars and payment options and comes with statistics to help me manage the property. Cons Given the location of the property in Costa Rica, my payment options were limited and was not able to use the pay cleaner service. I also wish I ye website builder was more user friendly and that was automatically marketed. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Ease of use, covered more items I was looking for Review Source Response from Lodgify November 12, 2025 Hi Miriam, Thank you for taking the time to share your detailed feedback! We’re glad to hear you’ve enjoyed the integration features, payment options, and analytics tools, and that your onboarding experience with our team was so positive. We also appreciate your suggestions regarding the website builder and payment options in Costa Rica. Feedback like yours is incredibly valuable and helps us improve the platform to better meet the needs of all our users. Best regards, The Lodgify Team TF Tim F. Manager Consumer Services Used the software for: Less than 6 months ### "Amazing 10/10" May 27, 2026 5.0 Pros Customer support is great and the interface is extremely easy to use. Amazing system can’t recommend it more Cons It’s a bit tricky at the start to get used to everything, but with the on boarding calls it makes it so simple and easy to learn. Switched from [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Poor interface and everyday use wasn’t as good as Lodgify Review Source PC Pauline C. Owner Hospitality Used the software for: Less than 6 months ### "Lodgify onward and upwards" May 28, 2026 5.0 So far the pros have outweighed the cons. Next part of the journey with Lodgify is the web page build. Happy with the service provided so far and would recommend the company to others Pros As a new user to the world of short term rental Lodgify has made the experience a lot easier to navigate. The people in customer support have been amazing. Patient, professional, polite and above all very knowledgeable. Most of the bugs and issues have been from my lack of knowledge and Lodgufy have always managed to point me in the right direction to fix any and all problems. The software works well integrating with the other platforms for managing bookings and updating the listings for me. So far it has been value for money that I paid. I would recommend the company for new customers who have no idea where to start on there journey as a short term rental owner. Cons Some of the links on the self help pages do not correspond with what you are looking at on the platform. I did find it frustrating at times. The IA assistant was at times very repetitive in the answers it gave. Review Source SA Suzan A. Owner and operator Hospitality Used the software for: Less than 6 months ### "Impressed and happy with Lodgify" October 28, 2025 5.0 I have been so impressed with the support. From the minute, I signed up I have been helped along the way. If it’s something simple, I email and I get a response back usually in less than 12 hours. I also realize that some of the expense of the website with Lodgify would be offset by lower expenses from VRBO. I am very, very happy with my choice. Pros The support of the team has been amazing both via email and phone. And the on boarding to get my webpage up was really fantastic and the person who helped me with above and beyond. I am over the moon about my website. Cons I would say the only downside has been that it changed how VRBO works. One thing that was a surprise was that I now collect the VRBO payments. I did have a stripe account already so that was a plus. And since I added on a Booking .com listing as well, the things I needed to do for VRBO were the same thing as I needed to do for Booking. Review Source Response from Lodgify November 12, 2025 Hi Suzan, Thank you so much for sharing your positive experience! We're thrilled to hear that our team’s support has been amazing both via email and phone, and that your onboarding and website setup went smoothly. It’s great to know you’re over the moon with your new website! We appreciate your feedback about the VRBO payment changes and how it affects your workflow with Booking.com. It’s good to hear your existing Stripe account has been helpful in managing this transition. Thank you again for your kind words and trust in Lodgify, we’re excited to continue supporting you! Best regards, The Lodgify Team SH Stephen H. Owner Hospitality Used the software for: 1-2 years ### "Well worth the money" May 27, 2026 5.0 I find that \[sensitive content hidden\] helpful and very well informed. He was particularly useful having the connected website and the ability to add more pages to the website Pros Before using Lodgify, I have problems with double bookings. I can now combine various platforms including my own website. Added to that I have access to experts who can assist me with improving my chances of success in attracting more visitors. Cons They wish they could amend the difficulties that we all have with Booking.com Overall, the experience is excellent Review Source FP Fraser P. Director Hospitality Used the software for: 1-2 years ### "Lodgify review" May 27, 2026 5.0 Overall I have been very impressed with the platform and have recommended it to others. If the price was a little lower we would be a bit happier. Pros I like the ease of managing multiple properties and also the new look of Lodgify. I have also been impressed with the support that you get when needed. Cons The cost is a little expensive, especially as we only have 2 small cottages. I have sometimes found it quite difficult to navigate the menu to find what I need. Review Source MK Martijn K. Owner Hospitality Used the software for: 1-2 years ### "Happy customer" February 14, 2026 5.0 Great Experience in using the tool. Also when you have a question the support is great and follows up as agreed. Pros It is a simple to use product that does what it promises to do. Even when you only have one property, it is still very usefull. Cons The propertymanagement environment is still a bit Messi, but still is improved constantly. I believe this will get better in coming releases. Review Source Response from Lodgify February 23, 2026 Hi Martijn, We’re happy to hear you’re having a great experience with Lodgify and that our support has been helpful! Thanks for your feedback on the property management environment - we’re always working to make it even better. Feel free to reach out anytime if anything comes up! Best, The Lodgify Team FS Frederic S. ownwer Real Estate Used the software for: Less than 6 months ### "management" February 17, 2026 5.0 its a good software that helps the management of our property rent and compare the marque trend as well as the access to other platforms. We like the handling of the communication between our customers and us Pros Booking management system allowing to access many platforms from lodgify, calendar function is simple and the competitor section is interesting allowing to see the market trend Cons we will need some more training to learn options we dont know and we have to pay extra to functions not activated we have to use pricelab for our dynamic pricing since in lodgify the cost is prohibitive Review Source Response from Lodgify February 23, 2026 Hi Frederic, Thank you for taking the time to share your feedback. We’re glad to hear our platform is supporting your operations and providing useful market insights. We also appreciate your comments regarding training and pricing - your input helps us continue refining both our features and overall experience. If anything comes up or you’d like additional guidance, please feel free to reach out - our team is always happy to help. The Lodgify Team MD Melissa D. Owner Hospitality Used the software for: Less than 6 months ### "The Short-term Vacation Rental Specialists all Owners Need" December 18, 2025 5.0 Working with Lodgify takes a LOT of the work, out of the work. Simplicity, complete solution, user friends, and world class customer service make it an industry leader. Pros Ease of use and single point integration for updating other lodging websites like VRBO, AirBNB, and others. The customer support is stellar. Managing the calendar and payment processing is a breeze. Cons Nothing. It's a well built, albeit nothing is perfect, outstanding solution for a property owner of a short-term vacation rental. Review Source Response from Lodgify December 23, 2025 Hi Melissa, Thank you for your fantastic feedback! We’re thrilled to hear that Lodgify is making property management easier for you and that our customer service has met your expectations. Your kind words mean a lot to us. Best Regards, The Lodgify Team FK Fanie K. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Best way to automate your boking system" June 1, 2026 5.0 I am very satisfied and impressed that in this era of AI bots, you can still speak to a human. I can recommend it to any owner. Pros Customer service is great, you can talk to a real human, not an AI bot. During the set-up, onboarding and sorting niggles, I spoke to several agents via live meetings to help me set up my links to Airbnb and Booking.com. I had a technical issue and a teckie arranged a online meeting and assisted me immediately. The platform is easy to use once the set-up is comleted. They helped to optimise my website for AI search and got my first few bookings not via the main platforms. Cons It was a bit more complicated to set up Booking.com. The support team did help me with an online call. Review Source YG Yesenia G. Property managment Hospitality Used the software for: Less than 6 months ### "Loving Lodgify " February 13, 2026 5.0 Overall my experience has been great and makes life easier for me as a host. I wish I had used this from the very beginning! Pros We’ve had a great experience using Lodgify! The platform is user-friendly and makes managing our property so much easier. From booking management to calendar syncing and payment processing, everything is organized in one place, which saves us so much time. Cons Id say the only thing I have struggled with has been creating my web page for put on google but thats because of my software system Review Source Response from Lodgify February 23, 2026 Hi Yesenia, We’re thrilled to hear Lodgify has made managing your property so much easier! It’s great to know everything - from bookings to calendar syncing - is helping save you time. If you ever need guidance with your website or any other feature, please don’t hesitate to reach out - we’re always happy to help. The Lodgify Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.