--- title: "Lodgify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lodgify Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/131924/Lodgify/" page_type: "product" language: "en" --- # Lodgify Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lodgify ## What is Lodgify? Trusted by thousands of hosts, Lodgify is the #1 all-in-one vacation rental software to automate operations and grow bookings. Easily create a bookable website, sync property data across channels, and automate every aspect of your business in one place. Connect to top booking platforms like Google Vacation Rentals, Airbnb, Booking.com, and more with our Channel manager. Whether you own a single vacation rental or 500+ properties, Lodgify has the tools you need to increase bookings, save time, and maximize revenue. ## What is Lodgify used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Recognitions Shortlist Overall rating Based on 1,311 user reviews Reviews sentiment Positive 91% Neutral 4% Negative 4% Pros & cons Personalized onboarding and guidance Comprehensive professional support Frequent technical problems Complex and inflexible pricing Starting price $14 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Vacation Rental / 2026 - Channel Management / 2025 - Reservations / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.5 +− Features4.4 Value for Money4.3 Ease of Use4.4 Customer Service4.6 Rating Breakdown 4.5 Features4.4 Value for Money4.3 Ease of Use4.4 Customer Service4.6 ## Lodgify Reviewers Verdict Updated September 2026 AI summary - Lodgify suits property managers and owners seeking to centralize short-term or vacation rental operations across multiple channels. - Users appreciate its personalized onboarding, responsive support, and features tailored to vacation rental management. - It helps teams save time on daily coordination, guest communication, and multi-platform booking management. - Buyers may need to accept some trade-offs with rate visibility, syncing across all platforms, and occasional bugs or integration challenges. - It fits those prioritizing unified management and customer service, but may fall short for buyers needing advanced financial controls or deep channel integrations. ## Lodgify alternatives Highest Rated [4.9 (270)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (481)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131924/Lodgify/alternatives/) ## FAQs about Lodgify Overview ### What problems does Lodgify solve? Lodgify solves scattered vacation-rental operations by centralizing listings, calendars, reservations, payments, guest messaging, and pricing across Airbnb, Booking.com, Vrbo, and direct websites. It helps property managers, hosts, agencies, and small lodging operators prevent double bookings, reduce manual guest follow-ups, launch professional booking sites quickly, and gain clearer control over multi-property businesses. Answer based on 688 reviews Overview ### Which roles and teams benefit most from Lodgify? Lodgify is most used by property owners, hosts, and vacation rental managers who need to centralize bookings, guest communication, and listing updates. Operations leaders, directors, and hospitality executives use it to manage multiple properties, streamline reservations, automate payments, and maintain visibility across day-to-day rental performance. Answer based on 1277 reviews Overview ### What company size and industries is Lodgify built for? Lodgify is designed for small vacation rental operators, with 98% of reviewers from small businesses, and it serves Hospitality most often at 41%. It also fits Real Estate at 22% and Leisure, Travel & Tourism at 15%, while supporting owners with one property as well as managers overseeing 500+ properties. Answer based on 1311 reviews Features and Usability ### What are the key features of Lodgify? Lodgify includes core vacation rental tools like booking management, a centralized calendar with calendar sync, and channel management for Airbnb, Booking.com, and Vrbo. Differentiating features include the website builder with direct booking, payment processing, automated guest communications, and rate management for pricing, fees, and promotions. Answer based on 393 reviews Pricing ### How much does it cost and what fees or limitations are included? Lodgify starts at $14/month for the Basic plan, with Starter at 26, Professional at 42, and Ultimate at 62; all plans list 0% booking fees, and a free trial is available. Reviewers often call the pricing fair for website, channel syncing, and onboarding, though some found higher tiers costly. Answer based on 252 reviews Integrations ### Which third-party tools and platforms does Lodgify integrate with? Lodgify connects natively to Stripe, PriceLabs, PayPal, Squarespace, Zapier, Chekin App, Google Maps, and Vrbo. It supports over 20 integrations overall, with reviewer-cited connections spanning payments, dynamic pricing, website embedding, automation, guest check-in, maps, and vacation rental channel management. Answer based on 167 reviews Getting Started and Support ### How easy is it to onboard and train a team on Lodgify? Lodgify offers in-person training, live online sessions, webinars, videos, and documentation. Most hosts and small teams get basic setup done quickly, especially with guided onboarding calls. Admins handling channel connections, pricing, taxes, or multiple properties usually need more time, and some nontechnical users say language gaps and scattered materials slow training. Answer based on 62 reviews Getting Started and Support ### What customer support options does Lodgify offer, and how do users rate the experience? Lodgify offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, detailed, and helpful, especially during onboarding. Still, some report slower replies across time zones, limited weekend urgency, and occasional difficulty getting complex issues fully resolved. Answer based on 393 reviews Security ### How does Lodgify handle data security and access control? Lodgify uses two-factor authentication, secure booking, timely automated guest messaging, and integrations with secure payment processing like Stripe and SafelyStay. Reviewers also note gaps: limited built-in security deposit handling, requests for a more secure guest credit-card environment, occasional SSL certificate issues, and some synchronization or data-validation glitches. Answer based on 23 reviews ## Who uses Lodgify? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Personalized onboarding and guidance 95% positive reviews out of 202 Most reviewers describe onboarding as highly supportive, offering tailored sessions, practical advice, and responsive assistance for a smooth setup. Jennifer W. Director, 1 employee. "What stands out most is the quality of the onboarding and support teams. Once the initial setup phase is complete, the system becomes much easier to manage and gives a strong sense of control over listings, pricing, and guest communication." Frequent technical problems 71% negative reviews out of 124 Most reviewers indicate recurring bugs, unreliable updates, and slow or ineffective technical support disrupt daily operations and user experience. Jerry W. Owner, 2 - 10 employees. "However, if they cannot solve the issue and it is sent to their "tech team" (located is some other place, far, far away) service drops to a zero. " Comprehensive professional support 93% positive reviews out of 194 Most reviewers find Lodgify provides expert guidance, thorough training, and attentive support, enabling confident, professional property management. Complex and inflexible pricing 60% negative reviews out of 121 Some reviewers report confusing rate setup, hidden fees, refund difficulties, and inadequate invoicing options create financial and operational frustrations. Kenny M. Owner, 2 - 10 employees. "The merchant auto-renewed my annual contract without sending a renewal warning email. When I noticed the charge and requested a cancellation, they closed my account but kept 100% of the annual fee, refusing to issue even a pro-rated refund for the 11 months left on the contract." Centralized rental management platform 91% positive reviews out of 139 Most users report vacation rental management is streamlined with integrated channel syncing, centralized bookings, and easy property oversight. REBECCA M. Owner, 1 employee. "Overall, it has streamlined my workflow and made managing my rental so much easier." Limited guest messaging features 52% negative reviews out of 67 Some users say guest communication lacks automation, flexibility, and integration, leading to missed messages and booking confusion. Mohammed B. Owner, 2 - 10 employees. "Lodgify failed at that, and their support treated a guest safety incident like a routine ticket." ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Lodgify supports all three of the features reviewers rate most highly: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability current across channels, reduce booking conflicts, and manage guest reservations more efficiently, allowing teams to save time and maintain accurate rental operations. Calendar Management 4.6 (388) 84.28% of 388 reviewers that rated this feature as important or highly important Lodgify gives you a unified, real-time calendar view across all booking channels, making it easy to avoid double bookings and manage multiple properties. Reviewers appreciate the instant syncing, clear layout, and seamless integration with Airbnb and Booking.com. Data Synchronization 4.5 (323) 79.26% of 323 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.6 (556) 68.53% of 556 reviewers that rated this feature as important or highly important With this capability, you can oversee all reservations from various platforms in one place. Users think it simplifies tracking, manual entry, and prevents double bookings, though some mention initial setup complexity and occasional syncing issues with channels like VRBO. Online Booking 4.6 (397) 69.52% of 397 reviewers that rated this feature as important or highly important Lodgify offers direct online booking through your website, enabling guests to book anytime and pay securely. Reviewers appreciate the easy setup, professional appearance, and reduced third-party fees, but some mention confusion with booking widgets and occasional integration problems. Payment Processing 4.5 (359) 55.71% of 359 reviewers that rated this feature as important or highly important You benefit from seamless, secure payment collection with options like Stripe, PayPal, and Payyo. Reviewers appreciate the ease of setup, prompt processing, and guest confidence, but some mention extra fees and occasional confusion with payments from external platforms. Guest Communications 4.5 (310) 47.74% of 310 reviewers that rated this feature as important or highly important It helps you centralize guest messaging, automate replies, and customize templates. Reviewers indicate the automation saves time and improves guest satisfaction, though some note message delays and limited integration with VRBO messaging compared to Airbnb. Lodgify 92 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Lodgify gives you a unified, real-time calendar view across all booking channels, making it easy to avoid double bookings and manage multiple properties. Reviewers appreciate the instant syncing, clear layout, and seamless integration with Airbnb and Booking.com. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Communications: It helps you centralize guest messaging, automate replies, and customize templates. Reviewers indicate the automation saves time and improves guest satisfaction, though some note message delays and limited integration with VRBO messaging compared to Airbnb. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Lodgify offers direct online booking through your website, enabling guests to book anytime and pay securely. Reviewers appreciate the easy setup, professional appearance, and reduced third-party fees, but some mention confusion with booking widgets and occasional integration problems. - Online Registration: Real-time registration over the web - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Partner Management: Manage channel partners through a portal where they can access all product information - Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content - Payment Processing: You benefit from seamless, secure payment collection with options like Stripe, PayPal, and Payyo. Reviewers appreciate the ease of setup, prompt processing, and guest confidence, but some mention extra fees and occasional confusion with payments from external platforms. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: With this capability, you can oversee all reservations from various platforms in one place. Users think it simplifies tracking, manual entry, and prevents double bookings, though some mention initial setup complexity and occasional syncing issues with channels like VRBO. - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Short/Long Term Rental: Length of rental - Single Property: One location - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.4 (1,279) 4.4 Based on 1,279 reviews ## Pricing Value for money 4.3 (1230) Free Trial [View pricing plan details](https://www.capterra.com/p/131924/Lodgify/pricing/) Basic $14.00 Flat Rate,Per Month It includes: - Unified Calendar for Airbnb, Vrbo and Booking.com - AI-powered Unified Inbox - Easy Self-onboarding Starter $26.00 Flat Rate,Per Month It includes: - 0% booking fees - No-code Website Builder - Booking Widget - Custom Rates and Secure Payments - Personalized Onboarding - Booking Reports - Co-host Access - Human E-mail Support Professional $42.00 Flat Rate,Per Month It includes: - Automated Messages - Listing on Google Vacation Rentals - Manual Payment Collection - Human Email and Phone Support - 0% booking fees Ultimate $62.00 Flat Rate,Per Month It includes: - Task Management - Automated Check-In - Owner Payments, Reports and Statements - Guest Invoice and Advanced Analytics - Guest Guidebook Mobile App - Free Turno Subscription - Priority Support via Live Chat, Email and Phone - 0% booking fees Value for money 4.3 (1,230) 4.3 Based on 1,230 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (1279) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (1,279) 4.6 Based on 1,279 reviews ## User reviews Overall rating 4.5 Based on 1,311 reviews Filter by rating 5(906) 4(292) 3(56) 2(23) 1(34) Mentioned topic Sorted by most recent CL Carine L. Short term rental manager Hospitality ### "A tool that does the job" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2026 This platform has helped me simplify direct bookings and the one on one support I received during the on boarding was very valuable. Pros The Lodgify platform is easy to use to get direct bookings. It is user-friendly and intuitive, making it smooth. Cons Following their last update, I have found that the new fonts are a bit difficult to read. There are still a few glitches to fix. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mohammed B. Owner Hospitality ### "Cross mapped our properties, sent a guest into an occupied unit" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 9, 2026 We came to Lodgify from Guesty, where these same properties ran on these same channels without a single incident. The sales pitch promised improvements, including listing on Google Vacation Rentals. What we got instead was the worst operational failure in the history of our business. The Vrbo integration sat inactive for weeks after onboarding, causing double bookings. When it finally activated, our two properties were cross mapped to the wrong Vrbo listings, putting every Vrbo reservation on the wrong unit. Because the correct unit's calendar never blocked, one guest walked into an occupied condo at 10 PM on another guest. We refunded that guest, we are cancelling reservations to contain the damage, our Vrbo listing was placed in Restricted status, and we are dealing with legal exposure from the incident. The support experience was worse than the software failure. Replies took days. When we escalated, we were told the mapping is a self service process and that there was no indication of financial loss, while we were actively issuing refunds and cancelling bookings. Nobody has taken ownership of the problem. A channel manager has one core job: put the right reservation on the right property. Lodgify failed at that, and their support treated a guest safety incident like a routine ticket. Pros The interface is clean and easy to navigate, and the website builder is decent. Setting up listings and templates is straightforward. Those are genuinely the only positives I can point to after using the platform. Cons We manage short term rentals across Airbnb, Vrbo, and Booking.com. Our Vrbo integration was not activated for weeks after onboarding, which caused double bookings. When it went live, our two properties were cross mapped to the wrong Vrbo listings, so every Vrbo reservation landed on the wrong unit. Because the correct unit's calendar never blocked, a guest walked into an occupied condo at 10 PM on another guest. That resulted in a refund, cancelled reservations, channel penalties, a restricted Vrbo listing, and legal threats. Support replied slowly, told us the mapping was a self service process, and stated there was no indication of financial loss while we were refunding money and cancelling bookings. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) We promised improvements,and more booking channels Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kenny M. Owner Graphic Design ### "Avoid Lodgify" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 29, 2026 Difficult to use. No help from the company. I would never use them again. Avoid Lodgify at all costs. Pros Not one thing. A complete waste of time and money. Avoid them at all costs. Difficult to use, no help from the help system. Cons The merchant auto-renewed my annual contract without sending a renewal warning email. When I noticed the charge and requested a cancellation, they closed my account but kept 100% of the annual fee, refusing to issue even a pro-rated refund for the 11 months left on the contract. They are keeping money for a service they have cut off access to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Rob L. Group Manager Insurance ### "First time short term rental owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Excellent customer service and their AI chat is fantastic. I love that you can have your own website and they walk you through to the process. The booking process is simple and fully integrated with the payment portal. Pros Ease of use, simplicity, and feature rich that connects with OTAs. The user interface is beautiful and allows the user to customize their own website through the website builder feature. The product has the best value compared to other PM sites. Cons Some of the links on the web are outdated concerning info for Lodgify features. It seems that the old features that were from previous version should be sunsetted or treated like bugs/issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FK Fanie K. Owner Recreational Facilities and Services ### "Best way to automate your boking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 I am very satisfied and impressed that in this era of AI bots, you can still speak to a human. I can recommend it to any owner. Pros Customer service is great, you can talk to a real human, not an AI bot. During the set-up, onboarding and sorting niggles, I spoke to several agents via live meetings to help me set up my links to Airbnb and Booking.com. I had a technical issue and a teckie arranged a online meeting and assisted me immediately. The platform is easy to use once the set-up is comleted. They helped to optimise my website for AI search and got my first few bookings not via the main platforms. Cons It was a bit more complicated to set up Booking.com. The support team did help me with an online call. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Ross A. Administration Leisure, Travel & Tourism ### "Cabin rental on Lodgify" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 Great customer service, everything is made easy to start. Even the help chat is verry helpful. As a new user I'm happy to have chose Lodgify Pros It is very easy of use and well put together for owners, great customer service. Well put together to mage all on one platform Cons The invoicing for customers in Quebec is an issue since we can't rename taxes, there is 2 taxes in Quebec and I can't set it from Lodgify Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VL Vicki L. OWNER Hospitality ### "MY BETTER JUDGEMENT FOR LODGIFY " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2026 Good so far. We are enjoying the easiness of using it and will be happy to recommend this feature to other friends. Pros I like the ease of its appearance on my phone at a glance. It shows immediately the upcoming bookings, highlights the day and gives prices and guests names. Cons Nothing to complain about really! We are only fairly new to this platform but so far so good. I look forward to more dealings in the future Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Lydia P. Vacation rental host Hospitality ### "Helpful addition to my hosting journey " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2026 Pros Great interface, especially after the rebrand. Also, really helpful onboarding process- when I get stuck, they would provide individualized help. I needed those screenshots of my actual account sometimes (with all the arrows pointing where to click) 😅 Cons The learning curve took some time, especially with the taxes/fees settings. Part of this is just the nuance of learning the different platforms too Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Katie C. Owner and Investor Hospitality ### "The Best PMS - Hands Down" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2026 5 STARS - and there's nothing more important than five star reviews in our industry. The team is such pros. Pros LOVE Lodgify - the customer support is unparalleled. I loved the 1:1 onboarding that really addressed my needs directly. Also, the value for money is unmatched by competitors. Just the best! Cons I am honestly struggling to find something. Every time I wish there was another feature, the team either rolls it out or has it in development. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Price and more importantly, customer support. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reasons for choosing Lodgify Price and more importantly, customer support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Pauline C. Owner Hospitality ### "Lodgify onward and upwards" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 So far the pros have outweighed the cons. Next part of the journey with Lodgify is the web page build. Happy with the service provided so far and would recommend the company to others Pros As a new user to the world of short term rental Lodgify has made the experience a lot easier to navigate. The people in customer support have been amazing. Patient, professional, polite and above all very knowledgeable. Most of the bugs and issues have been from my lack of knowledge and Lodgufy have always managed to point me in the right direction to fix any and all problems. The software works well integrating with the other platforms for managing bookings and updating the listings for me. So far it has been value for money that I paid. I would recommend the company for new customers who have no idea where to start on there journey as a short term rental owner. Cons Some of the links on the self help pages do not correspond with what you are looking at on the platform. I did find it frustrating at times. The IA assistant was at times very repetitive in the answers it gave. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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