# Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lodgify the right Channel Management solution for you? Explore 1310 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131924/Lodgify/reviews --- Lodgify 4.5 (1310) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Lodgify Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews Personalized onboarding and guidance 94% positive reviews out of 199 Most reviewers describe onboarding as highly supportive, offering tailored sessions and expert help for setup. Michael W Owner, 2 - 10 employees. "Getting started was made headache free because of the free demo call, and free onboarding sessions." Frequent technical glitches 71% negative reviews out of 120 Most reviewers report recurring bugs, unreliable updates, and slow resolution of technical problems affecting daily operations. Jerry W Owner, 2 - 10 employees. "However, if they cannot solve the issue and it is sent to their "tech team" (located is some other place, far, far away) service drops to a zero. " Business-focused professional features 93% positive reviews out of 190 Most reviewers indicate Lodgify provides knowledgeable support, detailed training, and tools that foster a professional business image. Complicated pricing and billing 60% negative reviews out of 117 Some reviewers describe confusing rate setup, hidden fees, invoicing challenges, and difficulties obtaining refunds or accurate charges. Fiona L CEO, 11 - 50 employees. "I was (of course) suspicious. When Lodgify eventually confessed that airbnb would add a hefty charge if I took their bookings via Lodgify, and I thus dropped the idea, the Lodgify onboarding lady somewhat lost interest in me." Centralized rental management platform 91% positive reviews out of 137 Most reviewers find vacation rental management efficient, enabling easy multi-channel bookings and streamlined property oversight. REBECCA M Owner, 1 employee. "Overall, it has streamlined my workflow and made managing my rental so much easier." Limited guest messaging tools 52% negative reviews out of 66 Some reviewers report inflexible messaging, missing automation, and communication breakdowns with guests and booking channels. Kyle M Owner, 2 - 10 employees. "PM modules seem to be a bit overpriced and the guides/guest app function of it is nearly worthless. " ## Showing most helpful reviews Showing 1-25 of 1310 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Misha Y. Self-employed Leisure, Travel & Tourism Used the software for: 6-12 months ### "The calendar sync finally gave me peace of mind" April 28, 2026 5.0 Lodgify gave me back the mental bandwidth I was spending on calendar checks. Setup took a couple of onboarding sessions, and the daily workflow is now genuinely calm instead of stressful. Pros The channel manager is the reason I stayed. My Airbnb, Vrbo and Booking.com calendars now update in real time through direct API connections, not iCal. Before Lodgify I had two double bookings in my first year of hosting. Since switching, zero. The unified calendar view means I can see every reservation across every channel in one place, and adjusting availability only takes one click instead of logging into three separate extranets. Cons I'd love more granular channel-specific rate rules — for example, different cancellation policies per platform within the same rate plan. It's workable as is, but more flexibility would help. Switched from [Vrbo](https://www.capterra.com/p/233391/Vrbo/) I used to have manual management across Airbnb and Vrbo extranets + a spreadsheet. Now I've simplified the process and have more control. Review Source MP Marcelo P. Manager Hospitality Used the software for: 1-2 years ### "The reporting finally tells me what my properties are actually earning" April 29, 2026 5.0 Having accurate, consolidated numbers every month has changed how I run the business. I make better decisions faster and I feel like I actually know what's going on with my portfolio. Pros Before Lodgify, my revenue reporting was a monthly nightmare — three platforms, three different dashboards, manual copy-paste into a spreadsheet. Now every booking, payout and fee flows into Lodgify's reports automatically. I can see occupancy, average daily rate and revenue per property over any period in seconds. The monthly summary has become the most reliable business document I have. My conversations with my accountant are now half the length they used to be — they get clean, consistent numbers without me having to prepare anything separately. Cons I'd love side-by-side property comparisons over custom date ranges. For instance, RevPAR plotted across all four properties in a single view. The current reporting is solid — it just leaves me wanting a bit more analytical depth. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I needed a platform where reporting wasn't an afterthought. Most tools I looked at treated analytics as a nice-to-have. Lodgify has it built in and directly connected to bookings and payments. Review Source Nicola C. Hospitality Strategist Hospitality Used the software for: Less than 6 months ### "Functional for Small Portfolios, but Lacks Scalability and Live Support" May 31, 2026 2.0 Having managed properties across multiple PMS platforms, I find that Lodgify lacks a defining, unique feature or competitive edge that truly distinguishes it from other software on the market Pros Lodgify is largely on par with other property management software, offering a familiar set of standard tools. The platform's strongest and most useful capabilities are its automation features, specifically the automated task scheduling for cleaners and the automated guest review system. Cons While Lodgify offers standard PMS features, it presents significant operational hurdles for growing portfolios. Managing more than 20 listings becomes inefficient, and the platform lacks critical flexibility, such as the ability to link properties into parent listings. Additionally, the setup for both automated messaging and calendar synchronization is overly complicated, hardware integration is limited for major brands like Yale, and persistent login issues create daily friction. Compounding these technical frustrations is the lack of live human support, leaving users entirely dependent on an AI agent when troubleshooting complex system issues. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) I was invited to be an affiliate for the app Review Source Jocelyn G. Digital Marketing Manager Hospitality Used the software for: Less than 6 months ### "Scaling Your Direct Bookings with Lodgify" February 13, 2026 5.0 I see Lodgify as a powerful "bridge" for hosts who want to move beyond just being an Airbnb or Booking.com listing and start building an independent brand. It’s an all-in-one property management system (PMS) that excels at professionalizing your business presence without requiring a degree in web development. For hosts like us who balance multiple properties and a growing team, it provides the essential "bird’s eye view" needed to keep operations running smoothly. Pros The Direct Booking Engine: This is Lodgify's "bread and butter." The website builder is incredibly intuitive, allowing you to create a professional-looking site that actually converts. It's a game-changer for avoiding high OTA (Online Travel Agency) fees and building a direct relationship with guests. Seamless Channel Management: The calendar synchronization is robust. It centralizes bookings from Airbnb, VRBO, and Booking.com effectively, which is crucial for preventing the nightmare of double bookings. Onboarding & Support: Unlike many tech platforms, Lodgify’s onboarding process is highly personalized. Having a dedicated specialist walk you through the setup especially when mapping different channels shortens the learning curve significantly. Cons Website Customization Limits: While the website builder is easy to use, it does have its "ceilings." If you want a highly unique or complex design, the templates can feel a bit restrictive. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Lodgify The Webmaster's Shortcut to Direct Booking Authority. Review Source Response from Lodgify February 23, 2026 Hi Jocelyn, We’re thrilled to hear that Lodgify is helping you build your brand and streamline your property management! It’s great that the direct booking engine, channel management, and personalized onboarding have made a difference for you. We understand that some customization limits exist with the website builder, and we’re always looking for ways to improve. If you ever need tips or guidance to get the most out of your site or PMS features, please don’t hesitate to reach out - we’re happy to help. The Lodgify Team Katie C. Owner and Investor Hospitality Used the software for: 1-2 years ### "The Best PMS - Hands Down" May 31, 2026 5.0 5 STARS - and there's nothing more important than five star reviews in our industry. The team is such pros. Pros LOVE Lodgify - the customer support is unparalleled. I loved the 1:1 onboarding that really addressed my needs directly. Also, the value for money is unmatched by competitors. Just the best! Cons I am honestly struggling to find something. Every time I wish there was another feature, the team either rolls it out or has it in development. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify Price and more importantly, customer support. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Price and more importantly, customer support. Review Source DU David U. Owner Hospitality Used the software for: 1-2 years ### "Running my rentals from the beach (and actually enjoying it)" April 24, 2026 5.0 True location independence. I approved a booking from a ferry in Greece last summer, it shouldn't be remarkable, but it is. Pros The host app is how I run 90% of my business now. I can approve booking requests, message guests, check the calendar, and pull up reservation details from anywhere, no laptop required. Push notifications keep me on top of new inquiries. The guest app is equally underrated, my guests get their check-in instructions, property guides, and local recommendations in one place, which means I'm not answering 'what's the Wi-Fi password' for the 500th time. Cons Android push notifications occasionally arrive a minute or two after the iOS version. Minor, but I've missed one or two time-sensitive inquiries because of it. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Was too complex for me. Also the pricing was not a best. Review Source SD Stanislav D. Founder Hospitality Used the software for: 1-2 years ### "Couldn’t live without it as a small host" April 20, 2026 5.0 Pros I really enjoy the simplicity it gives my business. I’m able to have everything synchronised in one place and the automatic messages have really helped a lot as well. Cons To be totally honest, there isn’t any “con” that I’ve come across so far, I will say that their website templates are quite basic but it’s something that’s easily fixed Switched from [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) I had come up for my renewal and wasn’t totally happy Review Source AJ Anthony J. Serviced Accommodation Manager Hospitality Used the software for: Less than 6 months ### "Janes BB (we dont do breakfast) transitions to Lodgify" May 28, 2026 5.0 Impressed. It is hard to impress people wo have been around the block a few times, so my summary of overall experienced is best expressed as Impressed. Pros The ease and efficiency of the on-boarding process was impressive. Having specialists in this process who really knew their stuff was a very pleasing confirmation of the product quaity. Cons To be fair manipulating prices, for multiple properties would be enhanced by being able to change all properties at the same time. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Lodgify Best met our needs. It was considered briefly when we took on Amenitiz but we were not ready to make the full move. Switched from [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) I wanted a system that was more suited to our needs Review Source GM Gertrud M. Property Manager Hospitality Used the software for: Less than 6 months ### "Amazing set up support" May 28, 2026 5.0 Set up support was amazing but would have been great to have had a second session. Overall I am pretty impressed, I especially like their ongoing development and how I can be involved as a user. Pros Great Customer Support. The aim was to simplify management of the various booking sites and get more direct bookings. I'm still trying to streamline all these. I like how ai transforms my brief messages into something more costumer friendly! Saves a lot of time. Cons I don't find the website easy to edit. It's expensive, especially when you want to use all the extended features Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Lodgify Country of origin and price. It is important where it's from Review Source SR Susan R. Manager Marketing and Advertising Used the software for: Less than 6 months ### "Lodgify rocks it all day long" May 27, 2026 5.0 From day one it's been a huge time saver. The interface is so into an easy use, and their website builder was spectacular. Pros The booking management system is second, and then it saved us so much time, money and frustration and unlimited double bookings completely Cons There's really nothing I don't like about Lodgify. It's just made our life so much easier given we have multiple booking platforms and limited time. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify More intuitive interface and just general design/ ease of use. Review Source MB Matt B. Owner Hospitality Used the software for: 1-2 years ### "Lodgify - recommended" February 13, 2026 5.0 My overall experience as been a 9/10. Again, with the exception of a few minor reporting bugs and the lack of some (nice to have) features, Lodgify has delivered on all fronts. I would recommend (and have recomended) this PMS for anyone needing to manage their listings on multiple platforms. Pros I have been using Lodgify (Pro) over the last year I have found it to be very useful in managing my two listings across Booking, VRBO, and Airbnb. Additionally, the website builder was also very easy to use and set up. The security of the site seems fairly standard with a 2FA option that I use. Customer support is very helpful with the option to chat or call, and the onboarding process was individualized. Payment for the platform is again fairly standard with the options to pay by month or by the year and the payments are auto drafted. All in all, I have found the platform to be a fair value for the money. Cons I have noted a couple of bugs in some of the reporting tools that come with the Pro level subscription. most notably, when Lodgify records the number of nights book they are actually reporting on the number of days booked. This is def not the industry standard as we charge per night in most cases. I have reported the issue months back and it has not be corrected. This particular bug has a downstream effect on other reports such as ADR as well as others. One feature Lodgify does not support and I hope it does soon is the ability to include short videos to the website. This is particularly useful for property walkthroughs and for compelling landing pages. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify I preferred Loidgify's website builder over Guesty's Review Source Response from Lodgify February 23, 2026 Hi Matt, Thank you for your detailed feedback and for recommending Lodgify! We’re glad to hear the platform has been useful for managing your listings and that our support and website builder have met your needs. We also appreciate your notes regarding reporting and feature suggestions - insights like yours are invaluable as we continue improving the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team JG Johannes G. Managing Member Real Estate Used the software for: 1-2 years ### "Professional Structure and Scalable Growth with Lodgify" February 17, 2026 5.0 Overall, my experience with Lodgify has been very positive — it has brought structure, automation, and professionalism to NamStay, making it easier to manage bookings across Airbnb and Booking.com, communicate efficiently with guests, and scale the business with confidence. Pros What I love most about Lodgify for NamStay is how it centralises everything into one professional system — syncing my Airbnb and Booking.com bookings, preventing double bookings, automating guest communication, and generating clean owner reports, while also giving me a branded direct-booking website that increases my margins and allows NamStay to scale without adding operational chaos. Cons Subscription cost becomes more noticeable as I add properties, especially when I’m still scaling NamStay and watching margins closely. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Simplicity and ease of use as Lodgify is designed to be very user friendly Review Source Response from Lodgify March 10, 2026 Hi Johannes! Thank you for sharing such detailed feedback. We’re thrilled to hear that Lodgify has helped bring structure, automation, and professionalism to NamStay, from syncing bookings and preventing double bookings to automating guest communication and supporting your direct-booking website. We understand that subscription costs can become more noticeable as you scale, and we appreciate you highlighting this. It’s fantastic to know that our focus on simplicity and ease of use has made managing multiple platforms and growing your business more manageable. Best, The Lodgify Team DB Dawn B. Owner Design Used the software for: 1-2 years ### "Control without a steep learning curve." February 21, 2026 5.0 Great customer service every time I have needed them, they have been super helpful, patient and kind. That is important to me today more than ever! Pros Streamlining the amount of work, it takes as a property manager, is what I was looking for. Lodgify allows multiple properties with customized pricing, guest communications and more. It has been pretty easy to use and what is not clear, they are happy to explain. This has been a great tool for me. Cons Because messaging is in multiple places it takes me much longer than it should to know what I am working with. I think that process could be set up in a cleaner format. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Lodgify most likely it was price and the ease of connecting to multiple channels from one location. Review Source Response from Lodgify February 23, 2026 Hi Dawn, Thank you for sharing your experience and for your kind words about our team - it truly means a lot. We’re glad to know our platform is supporting your day-to-day operations. We also appreciate your feedback about messaging, as insights like yours help us continue improving the experience for property managers. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team LC Leon C. Owner operator Hospitality Used the software for: Less than 6 months ### "Building out for successful ROI" February 13, 2026 5.0 Good overall experience so far, though we are early in the game. I have seen no oncremental increasenin bookings yet but will trust the process over the next couple of months and do my part to build out the Lodgify built in webpage Pros Relatively easy to use and set up. Quite intuitive in its listing management. Payment process direct to bank account through the Stripe integration will be great. Customer Support has been timely and overall I feel a great value for the money. Cons All the setups of the other channels to be managed was difficult. It woukd be great if there was an infirmation dump to create \[sensitive content hidden\] and VRBO dorectly from Lodgify. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify pricing and ease of use were the main reasons. and rhe free trial had me already using it. Review Source Response from Lodgify February 23, 2026 Hi Leon, Thank you for sharing your thoughts! We’re glad to hear you’re finding Lodgify intuitive and that our support has been helpful. Your suggestions about channel setups and integrations are noted and really appreciated as we continue improving. Don’t hesitate to reach out if anything comes up! Best, The Lodgify Team ES Evan S. Managing owner Hospitality Used the software for: 6-12 months ### "Happy we chose Lodgify" February 13, 2026 5.0 Overall it has made our first year in this business such a great and easy process. The feature’s allow us to really be creative and competitive! Pros With its ease of use and simple payment processes we are extremely happy with Lodgify. It is a great value! Cons No cons. There are a lot of functions but it teaches you as you go making it a wonderful experience all around Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Ease of use and great customer service made it an easy choice Review Source Response from Lodgify February 23, 2026 Hi Evan, Thank you for your wonderful feedback! We’re thrilled to hear that Lodgify has made your first year easier and that you’re enjoying the features and creative flexibility. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team LL Lesley L. Owner Real Estate Used the software for: 2+ years ### "Great Functionality but Poor Connectivity Support" March 6, 2025 2.0 Both positive and negative. Lodgify needs to focus on meeting the needs of Property Managers who regularly change and gain rentals with the proper support, tools, and resources. The Connectivity team needs to offer phone support and an account manager should be assigned to each client so that when there are urgent or unresolved issues. I have offered this feedback to Lodgify on numerous occasions over the past 2.5 years that I have been a client and have never gotten a response, so I feel comfortable sharing it in a review in hopes that they will make more positive changes and they will continue to get better and better with time. Pros Lodgify meets my needs for managing 14 properties for an affordable price (about $340 per month). It is reliable in syncing calendars to prevent double bookings, and managing pricing and fees. It has a slick feature where you can flip between all your properties to make one change on a particular page (pricing for example). It's pretty user friendly for basic property management functions. The dashboard is a great feature and the automated responses are great. It also works well for managing direct bookings as well as platform bookings all in one place. Customer support is responsive and effective for getting quick help for basic platform management and functions. The website builder is basic but effective. I am hoping they will improve their design features moving forward, but I have noticed that Lodgify is regularly making improvements to many of their features, and that is appreciated very much! It is highly defintely effective for the day to day management of your properties. Cons Three things: Starting up as a new customer was extremely slow, time-consuming, and frustrating. Primarily because their training material is not written in a simple, straight-forward sequential process with steps. Rather, it is organized as a list of topics so you have to scour over pages of info to find what you are looking for. Second thing: Onboarding new rentals takes about a week per rental, and I am very computer savvy. Customer support tries, and they are nice, however, there are no manuals or directions geared for onboarding new properties on all the main platforms easily, and there is no live phone support for connectivity. Live support for simple issues is great, but anything related to connecting new rentals requires email communication and waiting. Their connectivity team tries to respond in writing within 24 hours and often the issues are complex. They also respond in the middle of the night and if you are unable to fix things with their guidance, you won't hear back until the following night. Most recently it took me 4 weeks to resolve payment issues for 5 of my rentals, which resulted in massive cancellations. They never did send me instructions in writing. I understand the complexity because Booking.com, Airbnb, VRBO, etc., all have different policies that impact connectivity and they change over time as well. They could easily solve the problem by organizing their training materials more effectively. I have developed my own manual for onboarding properties that is beginning to work for me. I have it down to three days if I'm lucky and all the stars align. 3rd thing: Most of the 'Property Manager Modules' for managing work such as cleaning and communication for your team, have no value and aren't effective for use for my properties - I deal with vacation rentals, primarily luxury homes. Perhaps they are better for Hotel rooms, I am unsure. If I were only rating the day-to-day functionality of the platform, I would give 4-5 stars, but since onboarding new rentals is so ineffective, and time-consuming, I have to go with 2 stars. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Lodgify Price jkhsdfljksdjkhsdlkjfhsdlkfjhsdjhlsdjhlsdjhsdjkjsdhfkj Review Source Response from Lodgify March 11, 2025 Hi Lesley! Thank you for sharing your detailed feedback! We're happy to hear that Lodgify is working well for managing your properties and that the platform's functionality is meeting your day-to-day needs. We also appreciate your constructive criticism regarding the onboarding process and connectivity support. We’ll be sure to take your suggestions into account as we continue to improve the service. If you need any help or have further questions, don't hesitate to reach out. We're here to support you! Best wishes, The Lodgify Team GH Greg H. Owner Hospitality Used the software for: 6-12 months ### "I Could Not Live Without Calendar Sync and "Ka-Ching!"" February 13, 2026 4.0 I've gotten used to using the new calendar format and website overall and find it to be a big improvement over the original. Pros Calendar sync. The prevention of double bookings is a HUGE plus. Also, I really like the "Ka-Ching!" sound alert on my cell phone whenever I get a new booking. Makes my day. Cons I wish Lodgify could accept credit card payments directly for booking.com reservations. Cancellations and no-shows are killing me with no way to collect the cancellation penalties imposed by booking.com. Review Source Response from Lodgify February 23, 2026 Hi Greg, We’re thrilled to hear you’re enjoying our features! Thanks for sharing your feedback about payments and cancellations; we’re always looking at ways to improve these experiences. Reach out anytime if anything comes up! Best, The Lodgify Team RM REBECCA M. Owner Hospitality Used the software for: Less than 6 months ### "The Ideal All-in-One Platform for New and Growing Hosts" February 13, 2026 5.0 Overall, my experience with Lodgify has been very positive. As a newer host with just one property, I’ve found it to be extremely user-friendly and approachable without feeling overly complicated. It gives me exactly what I need to run things smoothly now, without being overwhelming. At the same time, I really appreciate that it’s built to scale. As I grow, I feel confident the platform can grow with me instead of needing to switch systems down the road. I also value the integrations with other services, like insurance, which help simplify the operational side of hosting and make everything feel more streamlined and professional. Pros I absolutely love Lodgify. What makes it stand out is that it brings everything together into one unified platform, instead of juggling multiple systems. It makes managing listings across different channels so much easier and far more organized. I especially appreciate how simple it is to track everything in one place without feeling overwhelmed. The fact that it also includes my own direct booking website is a huge bonus and makes my business feel more professional while giving me more control. Overall, it has streamlined my workflow and made managing my rental so much easier. Highly recommend for anyone looking for a centralized, user-friendly solution. Also the customer service has been excellent Cons Initial setup requires some upfront effort to connect all platforms and optimize settings. Once it's done it's great, but getting there takes time. Review Source Response from Lodgify February 23, 2026 Hi Rebecca, We’re so happy to hear that Lodgify has made managing your property easier and more organized! It’s wonderful that your direct booking website and integrations are helping you feel more professional and in control. We know the initial setup can take a bit of effort, so we’re always here to support you every step of the way. If you ever need guidance or have questions as you grow, don’t hesitate to reach out - we’re happy to help. The Lodgify Team LW Lauren W. Managing Member Real Estate Used the software for: Less than 6 months ### "Recently Started Lodgify" October 27, 2025 4.0 So far, my experience with Lodgify has been good. I am still learning to navigate the site, but appreciate the features it offers. Pros I love being able to control all of my rentals from one place. It makes self-managing them a lot easier. Cons Lodgify has been difficult to navigate and I have noticed a lag in the software. I often have to do the same thing twice in the calendar in order for it to show up. For example, in order for me to delete an override price, I have to do it twice before it will reflect. I would really like to be able to send out promotional emails through Lodgify. Review Source Response from Lodgify November 12, 2025 Hi Lauren, Thank you for taking the time to share your experience! We’re glad to hear that you find it helpful to manage all your rentals from one place and that Lodgify is making self-management easier. We really appreciate your feedback regarding the navigation and performance of the calendar, as well as your suggestion about sending promotional emails through Lodgify. Your insights have been shared with our team as we continuously work to enhance the platform and make it even more efficient. Best regards, The Lodgify Team JC Jacqueline C. Owner Hospitality Used the software for: 6-12 months ### "Very happy with Logify" February 13, 2026 5.0 I’m very satisfied with Logify and don’t plan on going elsewhere. The support staff is excellent and respond quickly in easy to understand explanations, not full of technical jargon. Pros Logify is easy to use once you learn the Program. I am not proficient it technology, however I was able to create my own direct booking website. Customer support is fast and efficient. I like that the calendar syncs with the OTA platforms. Cons Learning curve setting up my own direct booking website, however, watching several YouTube videos Inwas able to navigate the set up. Review Source Response from Lodgify February 23, 2026 Hi Jacqueline, Thank you for sharing your experience! We’re glad to hear that you were able to set up your direct booking website and that our support team has been helpful along the way. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team MD Melissa D. Owner Hospitality Used the software for: Less than 6 months ### "The Short-term Vacation Rental Specialists all Owners Need" December 18, 2025 5.0 Working with Lodgify takes a LOT of the work, out of the work. Simplicity, complete solution, user friends, and world class customer service make it an industry leader. Pros Ease of use and single point integration for updating other lodging websites like VRBO, AirBNB, and others. The customer support is stellar. Managing the calendar and payment processing is a breeze. Cons Nothing. It's a well built, albeit nothing is perfect, outstanding solution for a property owner of a short-term vacation rental. Review Source Response from Lodgify December 23, 2025 Hi Melissa, Thank you for your fantastic feedback! We’re thrilled to hear that Lodgify is making property management easier for you and that our customer service has met your expectations. Your kind words mean a lot to us. Best Regards, The Lodgify Team LC Lea C. Owner Hospitality Used the software for: Less than 6 months ### "New STR Owner " February 14, 2026 5.0 I'm brand new to being a STR property owner and even before we closed on the duplex I knew I wanted to list my property on multiple OTA's and make my own direct booking site. I did my research and Lodgify was the solution I chose. Still getting to know the system! Pros I find it easy to navigate around the platform and customer support has been extremely responsive. I need to dive into the website builder more in order to create a more interactive platform, but I'm glad Lodgify gives me that opportunity. Cons Lag time exists on email correspondence I receive directly from airbnb to appear in the Lodgify system. Review Source Response from Lodgify February 23, 2026 Hi Lea, Thank you for sharing your experience, especially as you’re just getting started in the STR world - that’s an exciting step! We’re glad the platform is supporting your multi-channel goals and giving you room to build out your direct booking presence. We also appreciate your note about message delays, as feedback like this helps us continue improving system performance and integrations. If anything comes up while you’re getting to know the system, please feel free to reach out - we’re always here to help. The Lodgify Team IL Ivo L. Founder Real Estate Used the software for: Less than 6 months ### "A SaaS company that truly understands customer needs" February 13, 2026 5.0 My overall experience with Lodgify has been great. The platform is intuitive, the tools are easy to use, and it really streamlines the day‑to‑day work of managing a rental property. It saves time, keeps everything organized, and makes the whole hosting process smoother. Pros Software is great, they develop fast, support is insanely quick to answer customer questions and answer are always extremely elaborate. Cons Honestly, I haven’t experienced any real cons so far. The platform has worked smoothly for my needs, and I haven’t run into issues worth mentioning. Review Source Response from Lodgify February 23, 2026 Hi Ivo, Thank you for sharing your wonderful feedback! We’re thrilled to hear that the platform is making your day-to-day hosting smoother and that our support has been helpful along the way. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team MB Mary B. owner, operator Hospitality Used the software for: Less than 6 months ### "Why humans are an asset to Lodgify" September 9, 2025 5.0 My experience with Lodgify so far has been pleasant. The representative was succinct, detail-oriented, and did a wonderful job presenting information in a way that was easy to understand. They were patient, clear, and professional — a true asset to your company. Pros What impressed me most about Lodgify was the representative I worked with. They were able to meet me exactly at the point I was at in the process, understand my situation, and then clearly explain and walk me step-by-step through to the point I needed to get to. That human ability to listen, adapt, and guide was what made me a customer today. No amount of automation, tutorials, or knowledge bases could have replaced the clarity and trust that came from that conversation. Cons Nothing yet. My hope is that the type of personal, human-centered experience I had today translates into a long-term business relationship. Review Source Response from Lodgify September 12, 2025 Hi Mary, Thank you for such a thoughtful review! We’re delighted to hear how much our representative’s support meant to you and that the onboarding experience was clear and personal. We truly value building trust and long-term relationships with our customers, and it’s great to know we’re off to a strong start together. Best regards, The Lodgify Team kM katerina M. Mrs Hospitality Used the software for: 6-12 months ### "Logdify a great opportunity for hostes " February 24, 2026 5.0 “A very good application with the ability to create a website for your property and have the booking management of your property. Pros What I appreciate about Lodgify is having complete control over my property, without any commission charges from third-party platforms.It feels secure when using it. Cons The fact that there isn't a lower charge when you are using some of the service provided through the platform.” Review Source Response from Lodgify March 10, 2026 Hi Katerina! Thank you for sharing your feedback. We’re glad to hear that you appreciate having full control over your property and enjoy the security and flexibility Lodgify provides, including building your own website and managing bookings directly. We also appreciate your note regarding pricing tiers, and we’ll keep this in mind as we continue to explore ways to offer value to all our users. Best, The Lodgify Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.