--- title: "Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Lodgify the right Vacation Rental solution for you? Explore 1311 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/131924/Lodgify/reviews/" page_type: "reviews" language: "en" --- Lodgify 4.5 (1311) [View alternatives](https://www.capterra.com/p/131924/Lodgify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Lodgify Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews FS Frederic S ownwerReal Estate, Self-employedUsed the software for: Less than 6 months. “Booking management system allowing to access many platforms from lodgify, calendar function is simple and the competitor section is interesting allowing to see the market trend“ February 17, 2026 KM Kenny M OwnerGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years. “The merchant auto-renewed my annual contract without sending a renewal warning email. When I noticed the charge and requested a cancellation, they closed my account but kept 100% of the annual fee, refusing to issue even a pro-rated refund for the 11 months left on the contract.“ June 29, 2026 DU David U OwnerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “I can approve booking requests, message guests, check the calendar, and pull up reservation details from anywhere, no laptop required.“ April 24, 2026 MK Michelle K OwnerHospitality, Self-employedUsed the software for: 1-2 years. “There are a few bugs that I wish could be worked out (i.e., only allowing even hour check ins and check outs) and wish pricing wasn't quite as expensive.“ February 13, 2026 AT Anne-Marie T Host, cleaner, adminReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “We use Lodgify to help simplify our bookings, sync calendars, messages and have them all in the one place. “ February 19, 2026 AG Alessandro G OwnerAccounting, Self-employedUsed the software for: Less than 6 months. “Refund refused (“cannot provide monetary compensations for every technical issue”), and onboarding took longer than the 14-day cool-off period, so I couldn’t even test before losing the right to a refund“ September 21, 2025 FS Frederic S ownwerReal Estate, Self-employedUsed the software for: Less than 6 months. “its a good software that helps the management of our property rent and compare the marque trend as well as the access to other platforms.“ February 17, 2026 KA Karen A Property ManagerAccounting, Self-employedUsed the software for: 1-2 years. “Cannot see the full calendar on my laptop for the month on single use.“ February 13, 2026 ## Showing most helpful reviews Showing 1-25 of 1311 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie C. Owner and Investor Hospitality Used the software for: 1-2 years ### "The Best PMS - Hands Down" May 31, 2026 5.0 5 STARS - and there's nothing more important than five star reviews in our industry. The team is such pros. Pros LOVE Lodgify - the customer support is unparalleled. I loved the 1:1 onboarding that really addressed my needs directly. Also, the value for money is unmatched by competitors. Just the best! Cons I am honestly struggling to find something. Every time I wish there was another feature, the team either rolls it out or has it in development. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify Price and more importantly, customer support. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Price and more importantly, customer support. Review Source MP Marcelo P. Manager Hospitality Used the software for: 1-2 years ### "The reporting finally tells me what my properties are actually earning" April 29, 2026 5.0 Having accurate, consolidated numbers every month has changed how I run the business. I make better decisions faster and I feel like I actually know what's going on with my portfolio. Pros Before Lodgify, my revenue reporting was a monthly nightmare — three platforms, three different dashboards, manual copy-paste into a spreadsheet. Now every booking, payout and fee flows into Lodgify's reports automatically. I can see occupancy, average daily rate and revenue per property over any period in seconds. The monthly summary has become the most reliable business document I have. My conversations with my accountant are now half the length they used to be — they get clean, consistent numbers without me having to prepare anything separately. Cons I'd love side-by-side property comparisons over custom date ranges. For instance, RevPAR plotted across all four properties in a single view. The current reporting is solid — it just leaves me wanting a bit more analytical depth. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I needed a platform where reporting wasn't an afterthought. Most tools I looked at treated analytics as a nice-to-have. Lodgify has it built in and directly connected to bookings and payments. Review Source MB Mohammed B. Owner Hospitality Used the software for: Less than 6 months ### "Cross mapped our properties, sent a guest into an occupied unit" July 9, 2026 1.0 We came to Lodgify from Guesty, where these same properties ran on these same channels without a single incident. The sales pitch promised improvements, including listing on Google Vacation Rentals. What we got instead was the worst operational failure in the history of our business. The Vrbo integration sat inactive for weeks after onboarding, causing double bookings. When it finally activated, our two properties were cross mapped to the wrong Vrbo listings, putting every Vrbo reservation on the wrong unit. Because the correct unit's calendar never blocked, one guest walked into an occupied condo at 10 PM on another guest. We refunded that guest, we are cancelling reservations to contain the damage, our Vrbo listing was placed in Restricted status, and we are dealing with legal exposure from the incident. The support experience was worse than the software failure. Replies took days. When we escalated, we were told the mapping is a self service process and that there was no indication of financial loss, while we were actively issuing refunds and cancelling bookings. Nobody has taken ownership of the problem. A channel manager has one core job: put the right reservation on the right property. Lodgify failed at that, and their support treated a guest safety incident like a routine ticket. Pros The interface is clean and easy to navigate, and the website builder is decent. Setting up listings and templates is straightforward. Those are genuinely the only positives I can point to after using the platform. Cons We manage short term rentals across Airbnb, Vrbo, and Booking.com. Our Vrbo integration was not activated for weeks after onboarding, which caused double bookings. When it went live, our two properties were cross mapped to the wrong Vrbo listings, so every Vrbo reservation landed on the wrong unit. Because the correct unit's calendar never blocked, a guest walked into an occupied condo at 10 PM on another guest. That resulted in a refund, cancelled reservations, channel penalties, a restricted Vrbo listing, and legal threats. Support replied slowly, told us the mapping was a self service process, and stated there was no indication of financial loss while we were refunding money and cancelling bookings. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) We promised improvements,and more booking channels Review Source AJ Anthony J. Serviced Accommodation Manager Hospitality Used the software for: Less than 6 months ### "Janes BB (we dont do breakfast) transitions to Lodgify" May 28, 2026 5.0 Impressed. It is hard to impress people wo have been around the block a few times, so my summary of overall experienced is best expressed as Impressed. Pros The ease and efficiency of the on-boarding process was impressive. Having specialists in this process who really knew their stuff was a very pleasing confirmation of the product quaity. Cons To be fair manipulating prices, for multiple properties would be enhanced by being able to change all properties at the same time. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Lodgify Best met our needs. It was considered briefly when we took on Amenitiz but we were not ready to make the full move. Switched from [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) I wanted a system that was more suited to our needs Review Source GM Gertrud M. Property Manager Hospitality Used the software for: Less than 6 months ### "Amazing set up support" May 28, 2026 5.0 Set up support was amazing but would have been great to have had a second session. Overall I am pretty impressed, I especially like their ongoing development and how I can be involved as a user. Pros Great Customer Support. The aim was to simplify management of the various booking sites and get more direct bookings. I'm still trying to streamline all these. I like how ai transforms my brief messages into something more costumer friendly! Saves a lot of time. Cons I don't find the website easy to edit. It's expensive, especially when you want to use all the extended features Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Lodgify Country of origin and price. It is important where it's from Review Source SR Susan R. Manager Marketing and Advertising Used the software for: Less than 6 months ### "Lodgify rocks it all day long" May 27, 2026 5.0 From day one it's been a huge time saver. The interface is so into an easy use, and their website builder was spectacular. Pros The booking management system is second, and then it saved us so much time, money and frustration and unlimited double bookings completely Cons There's really nothing I don't like about Lodgify. It's just made our life so much easier given we have multiple booking platforms and limited time. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify More intuitive interface and just general design/ ease of use. Review Source TF Tim F. Manager Consumer Services Used the software for: Less than 6 months ### "Amazing 10/10" May 27, 2026 5.0 Pros Customer support is great and the interface is extremely easy to use. Amazing system can’t recommend it more Cons It’s a bit tricky at the start to get used to everything, but with the on boarding calls it makes it so simple and easy to learn. Switched from [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Poor interface and everyday use wasn’t as good as Lodgify Review Source NG Nicole G. . Hospitality Used the software for: Less than 6 months ### "Best decision switching over" May 27, 2026 5.0 Pros User friendly, amazing support and great booking management. We also got an amazing annual discount when we joined Cons Certain features not yet available in my country e.g. the automatic guest registration but i believe they're already working on this Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Too expensive and more catered for hosts with over 10 properties or hotels Review Source PC Pauline C. Owner Hospitality Used the software for: Less than 6 months ### "Lodgify onward and upwards" May 28, 2026 5.0 So far the pros have outweighed the cons. Next part of the journey with Lodgify is the web page build. Happy with the service provided so far and would recommend the company to others Pros As a new user to the world of short term rental Lodgify has made the experience a lot easier to navigate. The people in customer support have been amazing. Patient, professional, polite and above all very knowledgeable. Most of the bugs and issues have been from my lack of knowledge and Lodgufy have always managed to point me in the right direction to fix any and all problems. The software works well integrating with the other platforms for managing bookings and updating the listings for me. So far it has been value for money that I paid. I would recommend the company for new customers who have no idea where to start on there journey as a short term rental owner. Cons Some of the links on the self help pages do not correspond with what you are looking at on the platform. I did find it frustrating at times. The IA assistant was at times very repetitive in the answers it gave. Review Source SH Stephen H. Owner Hospitality Used the software for: 1-2 years ### "Well worth the money" May 27, 2026 5.0 I find that \[sensitive content hidden\] helpful and very well informed. He was particularly useful having the connected website and the ability to add more pages to the website Pros Before using Lodgify, I have problems with double bookings. I can now combine various platforms including my own website. Added to that I have access to experts who can assist me with improving my chances of success in attracting more visitors. Cons They wish they could amend the difficulties that we all have with Booking.com Overall, the experience is excellent Review Source NW Nigel W. Retired property owner Hospitality Used the software for: 6-12 months ### "Best way to setup a direct holiday rental website" February 14, 2026 5.0 Hugely successful. We get regular direct bookings. People often find us on Google maps after first finding us on Airbnb or Booking.com. We are now taking bookings for our second summer and even though it’s still only February we already have more bookings than last year. Around 50% of bookings come direct, saving a tonne of commission fees that would otherwise go to Airbnb and Booking.com Pros With Lodgify I was able to make a professional direct booking website for our gite in France. It synchs calendar availability with Airbnb and Booking.com. Very easy to use and I had my website ready to use within the trial period, making this a zero risk purchase decision. Lodgify made it easy to integrate with a secure payment processing service (Stripe). We use the automated price optimisation facility which gives me a lot of confidence that we are maximising both our daily price and occupancy. The AI help system is REMARKABLE! Virtually all questions I have had were quickly solved. And when I needed human tech support that has been quick and super helpful. Probably the best customer service I’ve ever had from a software company. Help articles on subjects like SEO have helped me further improve performance. Our property now ranks top for our main search criteria and we have direct bookings via Google maps. Cons Integration with Vrbo was too difficult. But that has since been solved and in truth the technical problems were the fault of Vrbo whose technology stack is a hodgepodge of old systems held together with sticky tape, the result of years of acquisitions and cobbled together integration. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify The free trial was long enough to eliminate risk. Some of the alternatives either didn’t want single property owners or were unaffordable in my opinion. Review Source Response from Lodgify February 23, 2026 Hi Nigel, Wow, we’re thrilled to hear about your success with Lodgify! It’s amazing that your direct bookings are growing and that our AI and support have made such a positive impact. Thanks for sharing your detailed experience - it’s incredibly rewarding to know we’ve helped your property thrive. Reach out anytime if anything comes up! Best, The Lodgify Team AW Adam W. Owner Hospitality Used the software for: 2+ years ### "Great Software" December 16, 2025 5.0 Overall, its reduced time, reduced redundant and complicated tasks and puts everything within view. Having the ability to edit multiple or all listings in a single window is a game changer when you make organizational or procedural/pricing changes as a business owner. Pros I have been a Lodgify customer for years, onboarding was great, connectivity to OTA's takes some waiting (some are immediate), but once everything is connected, its smooth sailing, easy to navigate and use, and packed with features. Stripe payment account creation was perfect for us. Helped us get organized and financials can be easily exported for YTD and Year End reporting, etc. The few times I have needed support, the team has been responsive in an appropriate amount of time based on the issue at hand. Overall, I am very satisfied with Lodgify. Cons The only constant in hospitality is change. I wish Lodgify would have a pivot or sleep function. We sold and closed our hospitality business in one city, and began construction of a new business and properties elsewhere. We still needed a website (pre-opening marketing, email marketing capture, announcements, blog posts etc). But we wouldn't be generating revenue for a decent amount of time. The only other issue (this was a few years ago) was that Booking.com was sooo confusing to use and didn't sync properly or well at the time, which created several issues with financials and double bookings. We are looking forward to getting back to revenue to see if this has changed. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[innRoad](https://www.capterra.com/p/135307/innRoad/) Reason for choosing Lodgify The features we're easy to understand, find, and use. The dedicated onboarding support was key to my choice. Review Source Response from Lodgify December 23, 2025 Hi Adam, Thank you for sharing such detailed and valuable feedback. We’re delighted to hear that Lodgify has helped simplify your property management, making tasks more efficient and organized. It’s great to know that features like Stripe integration and multi-listing editing have made a positive impact on your business. We appreciate your honesty about some of the challenges you’ve faced, especially with OTA connectivity timing and the Booking.com sync issues. Your suggestion about a pivot or sleep function is insightful, and we’ll definitely share it with our product team to explore how we can better support hosts during transitional periods. Thank you also for highlighting the importance of dedicated onboarding support — it’s something we’re proud to offer and will continue to prioritize. We look forward to continuing to support you as you build your new hospitality venture. Best Regards, The Lodgify Team DB Dawn B. Owner Design Used the software for: 1-2 years ### "Control without a steep learning curve." February 21, 2026 5.0 Great customer service every time I have needed them, they have been super helpful, patient and kind. That is important to me today more than ever! Pros Streamlining the amount of work, it takes as a property manager, is what I was looking for. Lodgify allows multiple properties with customized pricing, guest communications and more. It has been pretty easy to use and what is not clear, they are happy to explain. This has been a great tool for me. Cons Because messaging is in multiple places it takes me much longer than it should to know what I am working with. I think that process could be set up in a cleaner format. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Lodgify most likely it was price and the ease of connecting to multiple channels from one location. Review Source Response from Lodgify February 23, 2026 Hi Dawn, Thank you for sharing your experience and for your kind words about our team - it truly means a lot. We’re glad to know our platform is supporting your day-to-day operations. We also appreciate your feedback about messaging, as insights like yours help us continue improving the experience for property managers. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team FC Francine C. Manager Hospitality Used the software for: Less than 6 months ### "Behind the Scenes " September 20, 2025 4.0 Overall experience is worth it. The developers have put thought into this software. Just need to make Lodgify accept payments from guests and do commission payouts to the respective booking/rental companies. Oh that would be amazing if a deal could work out like that. Pros Customer Support, Booking Management, website creator and the software Ai platform. The fact that Lodgify can manage my reservations and pricing across all apps is truly amazing and helps in me being able to have a full-time job and still efficiently manage. Cons Unable to use Lodgify as a direct remittance gateway. Due to my location, getting paid and having to do commission payouts manually can be a hassle. I would think for a 73usd subscription Lodgify can find a way to be the main gateway for managing of funds going in and out through direct deposits. I would pay extra for my subscription if needs be. Let's think futuristic!!! Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Reason for choosing Lodgify Powerful website builder and intergrated booking. Review Source Response from Lodgify September 23, 2025 Hi Francine, Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that Lodgify helps you efficiently manage your reservations, pricing, and website while balancing a full-time job. It’s great to know that you value the flexibility and support we provide. We also really appreciate your suggestions regarding direct remittance and payout management. Feedback like this is invaluable and will certainly be shared with our product team as we continue working on improving the platform. Best regards, The Lodgify Team LC Leon C. Owner operator Hospitality Used the software for: Less than 6 months ### "Building out for successful ROI" February 13, 2026 5.0 Good overall experience so far, though we are early in the game. I have seen no oncremental increasenin bookings yet but will trust the process over the next couple of months and do my part to build out the Lodgify built in webpage Pros Relatively easy to use and set up. Quite intuitive in its listing management. Payment process direct to bank account through the Stripe integration will be great. Customer Support has been timely and overall I feel a great value for the money. Cons All the setups of the other channels to be managed was difficult. It woukd be great if there was an infirmation dump to create \[sensitive content hidden\] and VRBO dorectly from Lodgify. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify pricing and ease of use were the main reasons. and rhe free trial had me already using it. Review Source Response from Lodgify February 23, 2026 Hi Leon, Thank you for sharing your thoughts! We’re glad to hear you’re finding Lodgify intuitive and that our support has been helpful. Your suggestions about channel setups and integrations are noted and really appreciated as we continue improving. Don’t hesitate to reach out if anything comes up! Best, The Lodgify Team MK Michelle K. Owner Hospitality Used the software for: 1-2 years ### "Time Saver with Great Customer Support" February 13, 2026 5.0 Overall, I have had a great experience with Lodgify. It saves me time managing my three (soon to be four) properties. The payment processing is user friendly for both hosts and guests. I find it extremely easy to manage my bookings in one place. Pros The customer support I receive with Lodgify is phenomenal. In addition to answering my questions, they follow up with detailed e-mails. Cons There are a few bugs that I wish could be worked out (i.e., only allowing even hour check ins and check outs) and wish pricing wasn't quite as expensive. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify I can't remember what the deciding factor was. Review Source Response from Lodgify February 23, 2026 Hi Michelle, We’re so happy to hear you’re enjoying Lodgify and that our support has been helpful! Your feedback on check-in/check-out options and pricing is noted, and we’re always looking for ways to improve the experience. Feel free to reach out anytime if anything comes up! Best, The Lodgify Team AK Abbas K. General Manager Business Supplies and Equipment Used the software for: 2+ years ### "Great product, needs better customer service" November 25, 2025 4.0 Pros Has a full suite of features and products for short term rental and property management. Using calendar and pricing is very easy. Cons The customer service has decreased. Professional plans used to have phone access, but they quietly removed that and only retained it for the Ultimate plan. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Lodgify Cheaper and seemed to have a great variety of features Review Source Response from Lodgify December 3, 2025 Hi Abbas, Thank you for your detailed feedback! We’re glad to hear you appreciate our full suite of features and find the calendar and pricing tools easy to use. We also value your comments regarding customer service and plan features. Your input has been shared with our team as we continually strive to improve our offerings and support options. Best regards, The Lodgify Team ES Evan S. Managing owner Hospitality Used the software for: 6-12 months ### "Happy we chose Lodgify" February 13, 2026 5.0 Overall it has made our first year in this business such a great and easy process. The feature’s allow us to really be creative and competitive! Pros With its ease of use and simple payment processes we are extremely happy with Lodgify. It is a great value! Cons No cons. There are a lot of functions but it teaches you as you go making it a wonderful experience all around Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Ease of use and great customer service made it an easy choice Review Source Response from Lodgify February 23, 2026 Hi Evan, Thank you for your wonderful feedback! We’re thrilled to hear that Lodgify has made your first year easier and that you’re enjoying the features and creative flexibility. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team AP Adi P. Head of Operations Hospitality Used the software for: Less than 6 months ### "Value for money PMS. Great!!" February 13, 2026 5.0 Amazing and very goo. I would recommend using Lodgify as it is simple to use once you get hold of it Pros Support from them and onboarding process made it seem less. \[sensitive content hidden\] from onboarding was so helpful. I have good experience until now Cons Pricing function could be better than pricelabs, it was a bit confusing in the start but then I got hold of it. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Lodgify Pricing was much better and I was only starting with one property. Review Source Response from Lodgify February 23, 2026 Hi Adi, We’re so happy to hear that our support and onboarding made a positive difference and that you’re enjoying Lodgify! Thanks for sharing your experience, and we’re glad it’s been easy to use once you got started. Feel free to reach out anytime if anything comes up! Best, The Lodgify Team GH Greg H. Owner Hospitality Used the software for: 6-12 months ### "I Could Not Live Without Calendar Sync and "Ka-Ching!"" February 13, 2026 4.0 I've gotten used to using the new calendar format and website overall and find it to be a big improvement over the original. Pros Calendar sync. The prevention of double bookings is a HUGE plus. Also, I really like the "Ka-Ching!" sound alert on my cell phone whenever I get a new booking. Makes my day. Cons I wish Lodgify could accept credit card payments directly for booking.com reservations. Cancellations and no-shows are killing me with no way to collect the cancellation penalties imposed by booking.com. Review Source Response from Lodgify February 23, 2026 Hi Greg, We’re thrilled to hear you’re enjoying our features! Thanks for sharing your feedback about payments and cancellations; we’re always looking at ways to improve these experiences. Reach out anytime if anything comes up! Best, The Lodgify Team TY Tom Y. . Real Estate Used the software for: Less than 6 months ### "I would recommend avoiding at all costs. Look elsewhere." June 21, 2025 1.0 I would strongly advise anyone considering Lodgify to look elsewhere. My experience has been nothing but frustrating from the moment I signed up. The platform is riddled with bugs, and despite having already paid for two months of the subscription, I still haven't even been able to connect my web page. Support has been completely unhelpful. Every time I’ve reached out, I’ve received generic responses or been passed around with no real resolution and pure rudeness from "Support". It’s clear that their support team is either overwhelmed, undertrained, or simply unwilling to provide the assistance customers expect especially for a paid service. Despite the numerous issues I’ve reported, nothing has been fixed and I’ve seen no progress in resolving the problems. This level of unprofessionalism is unacceptable, and I regret putting any trust or money into this software. If you're looking for a reliable vacation rental management tool, I highly recommend looking at other platforms. Lodgify overpromises and severely underdelivers. Save yourself the headache and avoid signing up with this company. Pros Great at selling their product, that's where the positives stop. Initial trial period, building site all works great. Once they've got your money it all goes downhill. Cons Everything after signing up. Huge regrets, support is poor, unprofessional and condescending. Site has many bugs and all they're interested is trying to blame other companies before things suddenly start working. Still no live site 2 months after signing up. Review Source AA Adeniyi A. Director Media Production Used the software for: 6-12 months ### "Good value for money " February 14, 2026 5.0 My experience has been great so far, my property has more visibility and it easy to manage, i will argue it is good value for money the customer support has been great as well Pros The ease at which yoy can have your property liested on mamy platforms and onlmy y need to manage it from one Cons Nothing to note at the moment, i will say continous improvement on the general user interface allowing for easier axcess to tools Review Source Response from Lodgify February 23, 2026 Hi Adeniyi, Thank you for taking the time to share your feedback. We’re so glad to hear your experience has been a positive one and that you’re seeing strong value and visibility. We also appreciate your thoughts on continued interface improvements - insights like yours help us keep refining the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team LC Lea C. Owner Hospitality Used the software for: Less than 6 months ### "New STR Owner " February 14, 2026 5.0 I'm brand new to being a STR property owner and even before we closed on the duplex I knew I wanted to list my property on multiple OTA's and make my own direct booking site. I did my research and Lodgify was the solution I chose. Still getting to know the system! Pros I find it easy to navigate around the platform and customer support has been extremely responsive. I need to dive into the website builder more in order to create a more interactive platform, but I'm glad Lodgify gives me that opportunity. Cons Lag time exists on email correspondence I receive directly from airbnb to appear in the Lodgify system. Review Source Response from Lodgify February 23, 2026 Hi Lea, Thank you for sharing your experience, especially as you’re just getting started in the STR world - that’s an exciting step! We’re glad the platform is supporting your multi-channel goals and giving you room to build out your direct booking presence. We also appreciate your note about message delays, as feedback like this helps us continue improving system performance and integrations. If anything comes up while you’re getting to know the system, please feel free to reach out - we’re always here to help. The Lodgify Team MR Marisa R. Airbnb Host Real Estate Used the software for: 6-12 months ### "Fantastic Platform!" February 13, 2026 5.0 Great experience overall. Easy to manage multiple listings. Excellent platform and great customer service. Pros Lots of features, value for money, ease to use platform, Customer Service staff are really helpful and friendly Cons Could be better with more features and control of the direct booking website feature. Bit tricky to set up account settings to start with. Review Source Response from Lodgify February 23, 2026 Hi Marisa, We’re glad you’re enjoying Lodgify and our support team! If you need any help with account settings or your direct booking website, just reach out - we’re happy to assist. The Lodgify Team MB Mary B. owner, operator Hospitality Used the software for: Less than 6 months ### "Why humans are an asset to Lodgify" September 9, 2025 5.0 My experience with Lodgify so far has been pleasant. The representative was succinct, detail-oriented, and did a wonderful job presenting information in a way that was easy to understand. They were patient, clear, and professional — a true asset to your company. Pros What impressed me most about Lodgify was the representative I worked with. They were able to meet me exactly at the point I was at in the process, understand my situation, and then clearly explain and walk me step-by-step through to the point I needed to get to. That human ability to listen, adapt, and guide was what made me a customer today. No amount of automation, tutorials, or knowledge bases could have replaced the clarity and trust that came from that conversation. Cons Nothing yet. My hope is that the type of personal, human-centered experience I had today translates into a long-term business relationship. Review Source Response from Lodgify September 12, 2025 Hi Mary, Thank you for such a thoughtful review! We’re delighted to hear how much our representative’s support meant to you and that the onboarding experience was clear and personal. We truly value building trust and long-term relationships with our customers, and it’s great to know we’re off to a strong start together. Best regards, The Lodgify Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.