# Page 2 | Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Lodgify the right Channel Management solution for you? Explore 1309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131924/Lodgify/reviews --- Lodgify 4.5 (1309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Lodgify ## Showing most helpful reviews Showing 26-50 of 1309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Julio H. Owner Real Estate Used the software for: Less than 6 months ### "Great Support and Clean UI, After a Rough Onboarding" February 13, 2026 5.0 The onboarding experience was so-so and, honestly, pretty frustrating. I felt like I was handed off to customer support to figure things out instead of being guided through a clear process. The Vrbo integration was especially confusing, and Lodgify wasn’t very helpful there. Thankfully, I found a great contact at Vrbo who knew exactly how to set it up and helped me get everything working. Now that everything is running, the platform is much easier to use and quite powerful. The tech support team, in particular, has been fantastic—they’re responsive, proactive, and genuinely go out of their way to help, which is more than I can say for the onboarding experience. Overall, it’s a strong tool once you’re past the initial setup hurdles. I can see why many stay away given the onboarding process. Pros The UI is intuitive and easy to navigate, and the customer service is truly top-notch. The tech support team goes above and beyond to help fix issues and make sure things work properly. Once everything is set up, managing listings and operations becomes very straightforward. Cons Some of the workflows for the website and listings feel unintuitive. For example, I sometimes have to publish changes and then go back into the backend to undo or adjust things for them to properly reflect across platforms. It’s a bit of a workaround—odd, but it does work. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Uplisting](https://www.capterra.com/p/154137/Uplisting/)[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify We chose Lodgify because it allowed us to set up a payment option for our website that actually works in Guatemala (Payyo). Many competing platforms didn’t support this at all, which was a deal-breaker for us. We also really like the WordPress integration, which made it easy to connect and manage our website alongside our booking system. Review Source Response from Lodgify February 23, 2026 Hi Julio, Thank you for your detailed feedback! We’re glad to hear that Lodgify is powerful and that our tech support has been helpful throughout. We also appreciate your honesty about the onboarding and integration challenges - your insights help us improve the experience for everyone. Reach out anytime if anything comes up! Best, The Lodgify Team NW Nigel W. Retired property owner Hospitality Used the software for: 6-12 months ### "Best way to setup a direct holiday rental website" February 14, 2026 5.0 Hugely successful. We get regular direct bookings. People often find us on Google maps after first finding us on Airbnb or Booking.com. We are now taking bookings for our second summer and even though it’s still only February we already have more bookings than last year. Around 50% of bookings come direct, saving a tonne of commission fees that would otherwise go to Airbnb and Booking.com Pros With Lodgify I was able to make a professional direct booking website for our gite in France. It synchs calendar availability with Airbnb and Booking.com. Very easy to use and I had my website ready to use within the trial period, making this a zero risk purchase decision. Lodgify made it easy to integrate with a secure payment processing service (Stripe). We use the automated price optimisation facility which gives me a lot of confidence that we are maximising both our daily price and occupancy. The AI help system is REMARKABLE! Virtually all questions I have had were quickly solved. And when I needed human tech support that has been quick and super helpful. Probably the best customer service I’ve ever had from a software company. Help articles on subjects like SEO have helped me further improve performance. Our property now ranks top for our main search criteria and we have direct bookings via Google maps. Cons Integration with Vrbo was too difficult. But that has since been solved and in truth the technical problems were the fault of Vrbo whose technology stack is a hodgepodge of old systems held together with sticky tape, the result of years of acquisitions and cobbled together integration. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify The free trial was long enough to eliminate risk. Some of the alternatives either didn’t want single property owners or were unaffordable in my opinion. Review Source Response from Lodgify February 23, 2026 Hi Nigel, Wow, we’re thrilled to hear about your success with Lodgify! It’s amazing that your direct bookings are growing and that our AI and support have made such a positive impact. Thanks for sharing your detailed experience - it’s incredibly rewarding to know we’ve helped your property thrive. Reach out anytime if anything comes up! Best, The Lodgify Team MB Matt B. Owner Hospitality Used the software for: 1-2 years ### "Lodgify - recommended" February 13, 2026 5.0 My overall experience as been a 9/10. Again, with the exception of a few minor reporting bugs and the lack of some (nice to have) features, Lodgify has delivered on all fronts. I would recommend (and have recomended) this PMS for anyone needing to manage their listings on multiple platforms. Pros I have been using Lodgify (Pro) over the last year I have found it to be very useful in managing my two listings across Booking, VRBO, and Airbnb. Additionally, the website builder was also very easy to use and set up. The security of the site seems fairly standard with a 2FA option that I use. Customer support is very helpful with the option to chat or call, and the onboarding process was individualized. Payment for the platform is again fairly standard with the options to pay by month or by the year and the payments are auto drafted. All in all, I have found the platform to be a fair value for the money. Cons I have noted a couple of bugs in some of the reporting tools that come with the Pro level subscription. most notably, when Lodgify records the number of nights book they are actually reporting on the number of days booked. This is def not the industry standard as we charge per night in most cases. I have reported the issue months back and it has not be corrected. This particular bug has a downstream effect on other reports such as ADR as well as others. One feature Lodgify does not support and I hope it does soon is the ability to include short videos to the website. This is particularly useful for property walkthroughs and for compelling landing pages. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify I preferred Loidgify's website builder over Guesty's Review Source Response from Lodgify February 23, 2026 Hi Matt, Thank you for your detailed feedback and for recommending Lodgify! We’re glad to hear the platform has been useful for managing your listings and that our support and website builder have met your needs. We also appreciate your notes regarding reporting and feature suggestions - insights like yours are invaluable as we continue improving the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team JS James S. CEO Hospitality Used the software for: 6-12 months ### "Exceptional Choice for Property Managers" February 14, 2026 5.0 At GaeaTeam, we manage vacation rentals along the Oregon Coast, and Lodgify has played a meaningful role in helping us grow from a hands-on hosting operation into a structured, professional management company. What we value most is clarity. With multiple properties, multiple channels, and a growing team, we need systems that reduce chaos — not add to it. Lodgify gives us a centralized dashboard where reservations, payments, guest communication, and reporting all live in one place. That organization allows us to focus on what matters most: delivering exceptional guest experiences. The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. For a company committed to long-term growth and independence, that matters. The integration with Airbnb, VRBO, and Booking.com has been reliable, and Stripe payments have been seamless. Once the system is properly configured, it becomes a dependable operational backbone. There is a learning curve, and some reporting tools could go deeper, but overall Lodgify has been a strong partner in helping us scale thoughtfully and professionally. For property managers who are serious about building a sustainable business — not just managing listings — Lodgify is a platform worth considering. GaeaTeam Seaside, Oregon Pros The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. Cons Lodgify's reporting tools could go deeper. Initial integration and setup has a bit of a learning curve. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Hostaway is better suited for enterprise level property management companies. We're not that yet, and the complexity of Hostaway and the cost can be daunting. Lodgify is more intuitive, and has a much better website builder. Review Source Response from Lodgify February 23, 2026 Hi James, We’re so glad to hear Lodgify has helped bring clarity and organization to your operations at GaeaTeam! It’s wonderful that the direct booking website builder and integrations are supporting your growth and brand presence. Your feedback on reporting and setup is noted as we continue improving the platform. Reach out anytime if anything comes up! Best, The Lodgify Team Nicola C. Hospitality Strategist Hospitality Used the software for: Less than 6 months ### "Functional for Small Portfolios, but Lacks Scalability and Live Support" May 31, 2026 2.0 Having managed properties across multiple PMS platforms, I find that Lodgify lacks a defining, unique feature or competitive edge that truly distinguishes it from other software on the market Pros Lodgify is largely on par with other property management software, offering a familiar set of standard tools. The platform's strongest and most useful capabilities are its automation features, specifically the automated task scheduling for cleaners and the automated guest review system. Cons While Lodgify offers standard PMS features, it presents significant operational hurdles for growing portfolios. Managing more than 20 listings becomes inefficient, and the platform lacks critical flexibility, such as the ability to link properties into parent listings. Additionally, the setup for both automated messaging and calendar synchronization is overly complicated, hardware integration is limited for major brands like Yale, and persistent login issues create daily friction. Compounding these technical frustrations is the lack of live human support, leaving users entirely dependent on an AI agent when troubleshooting complex system issues. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) I was invited to be an affiliate for the app Review Source VR Verified Reviewer Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Dopo quattordici mesi, le prenotazioni dirette rappresentano il 40% del mio fatturato" April 29, 2026 5.0 Questa piattaforma ha davvero rivoluzionato il mio modello di business. Sono meno esposta, ottengo un maggiore guadagno e sto costruendo qualcosa che mi appartiene senza appoggiarmi ad una piattaforma di prenotazioni. Pros Quando mi sono iscritta a Lodgify non avevo alcuna prenotazione diretta: tutte le prenotazioni le ricevevo tramite Airbnb o Booking.com. >Dopo quattordici mesi, le prenotazioni dirette rappresentano il 40% del mio fatturato totale. Non è successo per magia. Lodgify mi ha fornito un sito web professionale con un motore di prenotazione completamente integrato, visibilità su Google Vacation Rentals e un sistema di pagamento di cui gli ospiti si fidano. Gli ospiti abituali ora prenotano di default tramite il mio sito web. L'effetto cumulativo della creazione di un canale diretto è reale e migliora di stagione in stagione. Cons Mi piacerebbe avere a disposizione degli strumenti di base per effettuare i test A/B sul sito web. Per esempio, per poter provare diversi titoli o layout di pagina e valutare quale funziona meglio. Al momento sto ottimizzando il sito basandomi solo sul mio istinto. Review Source JG Johannes G. Managing Member Real Estate Used the software for: 1-2 years ### "Professional Structure and Scalable Growth with Lodgify" February 17, 2026 5.0 Overall, my experience with Lodgify has been very positive — it has brought structure, automation, and professionalism to NamStay, making it easier to manage bookings across Airbnb and Booking.com, communicate efficiently with guests, and scale the business with confidence. Pros What I love most about Lodgify for NamStay is how it centralises everything into one professional system — syncing my Airbnb and Booking.com bookings, preventing double bookings, automating guest communication, and generating clean owner reports, while also giving me a branded direct-booking website that increases my margins and allows NamStay to scale without adding operational chaos. Cons Subscription cost becomes more noticeable as I add properties, especially when I’m still scaling NamStay and watching margins closely. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Simplicity and ease of use as Lodgify is designed to be very user friendly Review Source Response from Lodgify March 10, 2026 Hi Johannes! Thank you for sharing such detailed feedback. We’re thrilled to hear that Lodgify has helped bring structure, automation, and professionalism to NamStay, from syncing bookings and preventing double bookings to automating guest communication and supporting your direct-booking website. We understand that subscription costs can become more noticeable as you scale, and we appreciate you highlighting this. It’s fantastic to know that our focus on simplicity and ease of use has made managing multiple platforms and growing your business more manageable. Best, The Lodgify Team Katie C. Owner and Investor Hospitality Used the software for: 1-2 years ### "The Best PMS - Hands Down" May 31, 2026 5.0 5 STARS - and there's nothing more important than five star reviews in our industry. The team is such pros. Pros LOVE Lodgify - the customer support is unparalleled. I loved the 1:1 onboarding that really addressed my needs directly. Also, the value for money is unmatched by competitors. Just the best! Cons I am honestly struggling to find something. Every time I wish there was another feature, the team either rolls it out or has it in development. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify Price and more importantly, customer support. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Price and more importantly, customer support. Review Source CH Chloe H. Director Real Estate Used the software for: 6-12 months ### "Best software I’ve ever used! " February 15, 2026 5.0 I couldn’t fault it really! I’ve had a really great experience with the software and support team. The onboarding process was simple and easy and I don’t think I would ever change my software from Lodgify! Pros It’s so easy to use! And the support is just better than any other management software I have used in the past! I would recommend this software to anyone and everyone! Cons It would be good for Lodgify to show the price of the payout we get on air bnb if that was ever possible - it currently shows the figure before air bnb commission and for accountancy reasons potential refunds it would make it easier to work out what’s is needed Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Because Lodgify has better support and it’s much easier to use! Review Source Response from Lodgify February 23, 2026 Hi Chloe, Thank you so much for your amazing feedback and recommendation - it truly means a lot to our team. We’re thrilled to know you’ve had such a positive experience from onboarding through ongoing support. We also appreciate your suggestion regarding payout visibility, as insights like this help us continue improving the platform for accounting and reporting needs. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team SA Suzan A. Owner and operator Hospitality Used the software for: Less than 6 months ### "Impressed and happy with Lodgify" October 28, 2025 5.0 I have been so impressed with the support. From the minute, I signed up I have been helped along the way. If it’s something simple, I email and I get a response back usually in less than 12 hours. I also realize that some of the expense of the website with Lodgify would be offset by lower expenses from VRBO. I am very, very happy with my choice. Pros The support of the team has been amazing both via email and phone. And the on boarding to get my webpage up was really fantastic and the person who helped me with above and beyond. I am over the moon about my website. Cons I would say the only downside has been that it changed how VRBO works. One thing that was a surprise was that I now collect the VRBO payments. I did have a stripe account already so that was a plus. And since I added on a Booking .com listing as well, the things I needed to do for VRBO were the same thing as I needed to do for Booking. Review Source Response from Lodgify November 12, 2025 Hi Suzan, Thank you so much for sharing your positive experience! We're thrilled to hear that our team’s support has been amazing both via email and phone, and that your onboarding and website setup went smoothly. It’s great to know you’re over the moon with your new website! We appreciate your feedback about the VRBO payment changes and how it affects your workflow with Booking.com. It’s good to hear your existing Stripe account has been helpful in managing this transition. Thank you again for your kind words and trust in Lodgify, we’re excited to continue supporting you! Best regards, The Lodgify Team GH Greg H. Owner Hospitality Used the software for: 6-12 months ### "I Could Not Live Without Calendar Sync and "Ka-Ching!"" February 13, 2026 4.0 I've gotten used to using the new calendar format and website overall and find it to be a big improvement over the original. Pros Calendar sync. The prevention of double bookings is a HUGE plus. Also, I really like the "Ka-Ching!" sound alert on my cell phone whenever I get a new booking. Makes my day. Cons I wish Lodgify could accept credit card payments directly for booking.com reservations. Cancellations and no-shows are killing me with no way to collect the cancellation penalties imposed by booking.com. Review Source Response from Lodgify February 23, 2026 Hi Greg, We’re thrilled to hear you’re enjoying our features! Thanks for sharing your feedback about payments and cancellations; we’re always looking at ways to improve these experiences. Reach out anytime if anything comes up! Best, The Lodgify Team JK Justyna K. Gestore Case Vacanza Leisure, Travel & Tourism Used the software for: Less than 6 months ### "giorno zero, inizio della nuova avventura" September 16, 2025 4.0 Il software sembra molto articolato sicuramente ci vogliono diversi giorni per scoprire tutte le sue capacità ancora troppo presto per me per esprimere la mia valutazione Pros La risposta email automatizzate in ogni fase della prenotazione pagamento. La facilità di inserire le strutture. Il sito web messo a disposizione sembra di essere facile ed intuitivo da costruire. Cons Durante il colloquio conoscitivo sono stata assicurata di poter creare diversi piani tariffari per la durata di soggiorno personalizzata con i sconti personalizzati per ogni piano. in realtà non è così facile da creare, e devo in autonomia cercare di capire come strutturarlo su booking e airbnb Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Non sincronizzava correttamente il minimo soggiorno le tariffe scontate personalizzate su booking Review Source Response from Lodgify September 23, 2025 Hi Justyna, Thank you for your detailed feedback. We're glad to hear you’re finding the automated emails, property setup, and website builder intuitive and helpful. Regarding your concern about creating different rate plans, we understand this can feel complex at first. Our support team is always available to guide you through the setup and help ensure your rates are structured properly across Booking.com and Airbnb. Please don’t hesitate to reach out if you’d like step-by-step assistance. Best regards, The Lodgify Team VG Vaillant G. Owner Hospitality Used the software for: 6-12 months ### "A must-have tool for boutique hotels!" February 15, 2026 5.0 Still very positive. Access to the lodgify APIs will get me to build what is missing. They offer an app in addition to the website. I will keep them for the long-term. Pros Very easy to use, great customer support, many features, great website feature with your own domain name Cons Missing the Expedia/hotel.com integration. The sync. through VRBO is not really userful for boutique hotels Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Price, adoption, customer reviews, ease-of-use and features Review Source Response from Lodgify February 23, 2026 Hi Vaillant, Thank you for your thoughtful feedback and for your continued trust in us. We truly value your perspective, especially regarding integrations and boutique hotel needs, as it helps guide our ongoing improvements. It’s great to hear you’re planning to build with our API access, and we’re excited to support you for the long term. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team DB Dawn B. Owner Design Used the software for: 1-2 years ### "Control without a steep learning curve." February 21, 2026 5.0 Great customer service every time I have needed them, they have been super helpful, patient and kind. That is important to me today more than ever! Pros Streamlining the amount of work, it takes as a property manager, is what I was looking for. Lodgify allows multiple properties with customized pricing, guest communications and more. It has been pretty easy to use and what is not clear, they are happy to explain. This has been a great tool for me. Cons Because messaging is in multiple places it takes me much longer than it should to know what I am working with. I think that process could be set up in a cleaner format. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Lodgify most likely it was price and the ease of connecting to multiple channels from one location. Review Source Response from Lodgify February 23, 2026 Hi Dawn, Thank you for sharing your experience and for your kind words about our team - it truly means a lot. We’re glad to know our platform is supporting your day-to-day operations. We also appreciate your feedback about messaging, as insights like yours help us continue improving the experience for property managers. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team WD Wyatt D. Owner and Operator Hospitality Used the software for: 1-2 years ### "If I were to do this all over again I’d be going with Lodgify!" February 13, 2026 5.0 It’s been very smooth, with only very minor bumps along the way that got fixed without much of any fuss. Pros I appreciate how user friendly it is and how quick it is to get my questions answered. The on-boarding they do was very thorough and put me at ease. Cons Honestly there really isn’t much. I guess one thing that has come up is the time difference between support and some free webinars they offer but that’s hardly been an issue for me. Alternatives considered [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Hostify](https://www.capterra.com/p/183332/Hostify/) Reason for choosing Lodgify I was able to connect with their sales team faster and their free trial was very easy to navigate vs others. Review Source Response from Lodgify February 23, 2026 Hi Wyatt, We’re so happy to hear that your experience with Lodgify has been smooth and that our support and onboarding made things easy for you! Thanks for sharing your kind words - they mean a lot. Reach out anytime if anything comes up! Best, The Lodgify Team AT Anne-Marie T. Host, cleaner, admin Real Estate Used the software for: Less than 6 months ### "Lodgify-our go to software for our business" February 19, 2026 5.0 We are very happy as it has made our lives so much easier and it is simple to use which I like. We plan to create our own website soon by using the software. We have taken some bookings direct and saved a lot on fees. Pros We use Lodgify to help simplify our bookings, sync calendars, messages and have them all in the one place. I like is it simple to use and it works great. Cons Was a little hard to navigate setting up channel syncing to start with but after a one on one meeting it was all sorted! Review Source Response from Lodgify February 23, 2026 Hi Anne-Marie, Thank you for your thoughtful feedback. We truly appreciate you taking the time to share your experience, and we're always here to support you every step of the way as you continue growing. The Lodgify Team LC Leon C. Owner operator Hospitality Used the software for: Less than 6 months ### "Building out for successful ROI" February 13, 2026 5.0 Good overall experience so far, though we are early in the game. I have seen no oncremental increasenin bookings yet but will trust the process over the next couple of months and do my part to build out the Lodgify built in webpage Pros Relatively easy to use and set up. Quite intuitive in its listing management. Payment process direct to bank account through the Stripe integration will be great. Customer Support has been timely and overall I feel a great value for the money. Cons All the setups of the other channels to be managed was difficult. It woukd be great if there was an infirmation dump to create \[sensitive content hidden\] and VRBO dorectly from Lodgify. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify pricing and ease of use were the main reasons. and rhe free trial had me already using it. Review Source Response from Lodgify February 23, 2026 Hi Leon, Thank you for sharing your thoughts! We’re glad to hear you’re finding Lodgify intuitive and that our support has been helpful. Your suggestions about channel setups and integrations are noted and really appreciated as we continue improving. Don’t hesitate to reach out if anything comes up! Best, The Lodgify Team MVK Mark Vincent K. President Retail Used the software for: 1-2 years ### "Helped My Str Business Greatly!" February 13, 2026 5.0 Good experience from on boarding to a year into it. It just helped me very much marriage by listings. Pros I appreciate the customer support. The calendar syncs well with Airbnb, VRBO and other platforms. And love the website builder. Cons Nothing comes to mine really except for possibly maybe the dynamic pricing can be upgraded to be on equal with other dynamic pricing platforms Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify The sales pitch was good. Communication was great. Review Source Response from Lodgify February 23, 2026 Hi Mark Vincent, Thank you for sharing your feedback! We’re glad to hear the platform has been helpful and that you’re enjoying the calendar sync and website builder. We also appreciate your suggestion regarding dynamic pricing - insights like yours help us keep improving the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team PC Pauline C. Owner Hospitality Used the software for: Less than 6 months ### "Lodgify onward and upwards" May 28, 2026 5.0 So far the pros have outweighed the cons. Next part of the journey with Lodgify is the web page build. Happy with the service provided so far and would recommend the company to others Pros As a new user to the world of short term rental Lodgify has made the experience a lot easier to navigate. The people in customer support have been amazing. Patient, professional, polite and above all very knowledgeable. Most of the bugs and issues have been from my lack of knowledge and Lodgufy have always managed to point me in the right direction to fix any and all problems. The software works well integrating with the other platforms for managing bookings and updating the listings for me. So far it has been value for money that I paid. I would recommend the company for new customers who have no idea where to start on there journey as a short term rental owner. Cons Some of the links on the self help pages do not correspond with what you are looking at on the platform. I did find it frustrating at times. The IA assistant was at times very repetitive in the answers it gave. Review Source KA Karen A. Property Manager Accounting Used the software for: 1-2 years ### "Could not live without my Lodgify app." February 13, 2026 5.0 Great customer service, ease of use. Responsive with enquiries. Platform interface is clear and very use friendly. Pros You can gain bookings over a number of platforms and manage your business easer and seamlessly. Easy inbox messaging with AI options when communicating with clients. Cons Finance and reporting tools are limited on the starter plans. Cannot see the full calendar on my laptop for the month on single use. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Price, only have one property so seemed suited to this. Review Source Response from Lodgify February 23, 2026 Hi Karen, We’re so glad to hear that Lodgify is helping you manage your bookings seamlessly and that our inbox and AI features are making communication easier. We appreciate your feedback about finance tools and calendar visibility, and we’re always here to help you get the most out of your plan. If you ever need assistance or tips to optimize your setup, please don’t hesitate to reach out - we’d be happy to help. Best, The Lodgify Team RM REBECCA M. Owner Hospitality Used the software for: Less than 6 months ### "The Ideal All-in-One Platform for New and Growing Hosts" February 13, 2026 5.0 Overall, my experience with Lodgify has been very positive. As a newer host with just one property, I’ve found it to be extremely user-friendly and approachable without feeling overly complicated. It gives me exactly what I need to run things smoothly now, without being overwhelming. At the same time, I really appreciate that it’s built to scale. As I grow, I feel confident the platform can grow with me instead of needing to switch systems down the road. I also value the integrations with other services, like insurance, which help simplify the operational side of hosting and make everything feel more streamlined and professional. Pros I absolutely love Lodgify. What makes it stand out is that it brings everything together into one unified platform, instead of juggling multiple systems. It makes managing listings across different channels so much easier and far more organized. I especially appreciate how simple it is to track everything in one place without feeling overwhelmed. The fact that it also includes my own direct booking website is a huge bonus and makes my business feel more professional while giving me more control. Overall, it has streamlined my workflow and made managing my rental so much easier. Highly recommend for anyone looking for a centralized, user-friendly solution. Also the customer service has been excellent Cons Initial setup requires some upfront effort to connect all platforms and optimize settings. Once it's done it's great, but getting there takes time. Review Source Response from Lodgify February 23, 2026 Hi Rebecca, We’re so happy to hear that Lodgify has made managing your property easier and more organized! It’s wonderful that your direct booking website and integrations are helping you feel more professional and in control. We know the initial setup can take a bit of effort, so we’re always here to support you every step of the way. If you ever need guidance or have questions as you grow, don’t hesitate to reach out - we’re happy to help. The Lodgify Team MK Michelle K. Owner Hospitality Used the software for: 1-2 years ### "Time Saver with Great Customer Support" February 13, 2026 5.0 Overall, I have had a great experience with Lodgify. It saves me time managing my three (soon to be four) properties. The payment processing is user friendly for both hosts and guests. I find it extremely easy to manage my bookings in one place. Pros The customer support I receive with Lodgify is phenomenal. In addition to answering my questions, they follow up with detailed e-mails. Cons There are a few bugs that I wish could be worked out (i.e., only allowing even hour check ins and check outs) and wish pricing wasn't quite as expensive. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify I can't remember what the deciding factor was. Review Source Response from Lodgify February 23, 2026 Hi Michelle, We’re so happy to hear you’re enjoying Lodgify and that our support has been helpful! Your feedback on check-in/check-out options and pricing is noted, and we’re always looking for ways to improve the experience. Feel free to reach out anytime if anything comes up! Best, The Lodgify Team LW Lauren W. Managing Member Real Estate Used the software for: Less than 6 months ### "Recently Started Lodgify" October 27, 2025 4.0 So far, my experience with Lodgify has been good. I am still learning to navigate the site, but appreciate the features it offers. Pros I love being able to control all of my rentals from one place. It makes self-managing them a lot easier. Cons Lodgify has been difficult to navigate and I have noticed a lag in the software. I often have to do the same thing twice in the calendar in order for it to show up. For example, in order for me to delete an override price, I have to do it twice before it will reflect. I would really like to be able to send out promotional emails through Lodgify. Review Source Response from Lodgify November 12, 2025 Hi Lauren, Thank you for taking the time to share your experience! We’re glad to hear that you find it helpful to manage all your rentals from one place and that Lodgify is making self-management easier. We really appreciate your feedback regarding the navigation and performance of the calendar, as well as your suggestion about sending promotional emails through Lodgify. Your insights have been shared with our team as we continuously work to enhance the platform and make it even more efficient. Best regards, The Lodgify Team AM April M. Owner Real Estate Used the software for: 1-2 years ### "Support worth the cost" October 30, 2025 5.0 Wonderful! Make my life easier! Customer service representatives have all been very helpful and kind. Easy to get in touch. Pros Makes it super easy to keep track of the calendar. Everyone is very helpful and easy to get in touch with for help. Also helpful was scheduled call for website marketing set up. Cons Some things don’t transfer to all platforms..ie: cleaning fee into Booking. Some glitches with Airbnb adding additional guests after initial booking and not adding charges. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Lodgify Website builder assistance and cost more affordable Review Source Response from Lodgify November 12, 2025 Hi April, Thank you for your great feedback! We're glad to hear that keeping track of your calendar has become easier and that our team has been helpful and easy to reach. It’s also wonderful to know the scheduled call for website marketing setup was valuable. We appreciate you sharing the issues with transferring some fees and Airbnb guest charges, and we'll keep working to improve those areas. Thanks again for choosing Lodgify and for your kind words! Best regards, The Lodgify Team SZ Sophie Z. Gérant Real Estate Used the software for: Less than 6 months ### "Démarrage sur Lodgify" July 31, 2025 5.0 Je suis encore en cours de paramétrage et je n'ai ni reçu de réservation, ni envoyer mes messages automatiques. Il m'est encore trop tôt pour en parler. Pros Logiciel très personnalisable et plutot simple de programmation. Possède beaucoup de fonctionnalités. Cons Parait un peu complexe au debut car il est difficile de comprendre la difference entre tarif de base, dérogation nocturne et les saisons de tarifs. Mais \[caché sensible contenu\] a su m'expliquer Alternatives considered [AutoText](https://www.capterra.com/p/10026846/AutoText/) Reason for choosing Lodgify Pour toutes ses fonctionnalités intégrées et sa simplicité d'utilisation Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Smoobu était bien au début car je débutais dans l'activité et il m'était largement accessible. Je recherche maintenant un logiciel avec plus de fonctionnalités et plus complet. Review Source Response from Lodgify August 1, 2025 Hi Sophie! Thank you so much for your thoughtful and detailed feedback. We’re happy to hear that you find Lodgify highly customizable and packed with features. It’s completely normal for some parts, like rate settings, to feel a bit complex at first, and we’re glad to hear that our team was able to guide you through the differences. Since you’re still in the setup phase, feel free to reach out if you need any help getting everything up and running or when you’re ready to start automating messages and managing bookings. Best wishes, The Lodgify Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.