# Page 20 | Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Lodgify the right Vacation Rental solution for you? Explore 1282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131924/Lodgify/reviews

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Lodgify

4.5 (1282)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 20 - Reviews of Lodgify

## Showing most helpful reviews

Showing 476-500 of 1282 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DT

Davide T.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Good product but with several limitations"

July 15, 2023

3.0

Pros

Good product but with several limitations, good messaging with guests, intuitive interface.

Cons

Limited integrations with Booking.com, annual payment with no option to cancel

Review Source

Response from Lodgify

July 21, 2023

Hello Davide, Thank you for your feedback on our product. We're glad to hear that you find our messaging with guests and intuitive interface to be valuable. We understand that integrations with Booking.com can be improved, and we appreciate your input. Regarding the annual payment, we offer flexible plans to accommodate different needs, and we'll consider your suggestion. Feel free to reach out if you have any more insights or questions. We're here to help! Best wishes, The Lodgify Team.

MG

Michael G.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Good Product, Helpful Staff"

May 17, 2023

5.0

Very good.

Pros

The implimentation of Lodfgify has been fairly easy. The onboarding calls are well structured and extremely useful to get what you want out of the software.\[sensitive content hidden\] was extremely helpful.

Cons

I wish I could add in reccuring tasks that are not related to a booking.

Alternatives considered

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Lodgify

Price and reveiws.

Review Source

Response from Lodgify

May 18, 2023

Hello Michael, Thank you for your positive feedback about Lodgify and our helpful staff. We're glad to hear that the implementation process has been relatively easy for you and that our onboarding calls have been valuable in getting the most out of our software. We appreciate your recognition of our team members, and we'll surely pass on your kind words to them. Regarding your comment about adding recurring tasks unrelated to a booking, we appreciate your suggestion. We're continuously improving our software and adding new features, and your feedback is valuable in that process. We'll note your request and consider it for future updates. Thank you for choosing Lodgify and for taking the time to share your positive experience. Please don't hesitate to reach out if you have any further feedback or questions. We're here to assist you and ensure you have a great experience using our product. Best wishes, The Lodgify Team.

SK

Stephanie K.  
Property manager  
Hospitality  
Used the software for: Less than 6 months

### "Complicated and obsolete "

September 25, 2023

1.0

Pros

Nice on boarding, but honestly if you have to do an hour long on boarding call for someone to set it up the software is not where it should be

Cons

Very difficult to navigate. Things did not sync up easily. Some info would sync to airbnb but not vrbo. Vrbo never really connected. Originally got the software because I wanted the calendars to sync between airbnb and vrbo, come to find out you don't need any extra software to do that. Finally got fed up with it and emailed to cancel. They offered 0 refund, so $700 down the drain. Would NOT recommend to anyone.

Review Source

Response from Lodgify

October 4, 2023

Hi Stephanie, Thank you for taking the time to share your thoughts about our software. We appreciate your feedback, and we'd like to address your comments. We're glad to hear that you found our onboarding process to be helpful initially. However, we understand that you encountered difficulties with navigation and syncing issues, particularly between Airbnb and Vrbo. We acknowledge that these challenges can be frustrating, and we appreciate your feedback in this regard. We understand that you decided to cancel your subscription and were disappointed with our refund policy, we appreciate your input on this matter. Your feedback is important to us, and we will use it to evaluate and enhance our software and services. If you have any further comments or suggestions, please don't hesitate to contact us. Thank you again for your feedback, Best Wishes, The Lodgify Team

ST

Sébastien T.  
Dirigeant  
Hospitality  
Used the software for: 1-2 years

### "Lodgify au quotidien"

June 5, 2020

4.0

La mise en place et l'utilisation de Lodgify sont plutôt simples pour des personnes maîtrisant correctement l'outil informatique. C'est un peu plus compliqué pour des non initiés mais c'est tout à fait réalisable, il suffit de prendre son temps et le support est vraiment réactif et sympathique. Lodgfy est un très bon produit très complet pour gérer une activité de location.

Pros

L'outil est très complet : du site web à la gestion des réservations en passant par les paiements, les notifications clients, le channel manager, il permet de gérer mon activité de A à Z. Nous avons un établissement avec 3 chambres et l'outil est vraiment efficace pour la gestion quotidienne de notre entreprise. Il est très performant et dispose d'un très bon rapport qualité/prix.

Cons

Le point à améliorer concerne les rapports : on peut extraire des rapports sous excel, mais il serait vraiment utile de pouvoir afficher, filtrer et trier les données directement dans Lodgify. On a besoin de pouvoir analyser nos ventes, savoir combien de clients ont réservés à travers booking, combien sont restés plus d'une nuit, quel est le prix moyen des nuitées vendues, ... C'est pour moi le gros manque qui sera certainement comblé dans un futur proche.

Reason for choosing Lodgify

Smoobu Guesty Bookingsync

Review Source

Response from Lodgify

June 10, 2020

Bonjour, merci d'avoir pris le temps de passer en revue votre experience avec Lodgify. Nous apprecions vos commentaires et sommes heureux d'apprendre que vous avez eu globalement une bonne experience! Meilleurs voeux, L'equipe Lodgify

RW

Rebecca W.  
Retired  
Airlines/Aviation  
Used the software for: 2+ years

### "Blue Moon Cottage Vacation Rental Website"

March 23, 2017

5.0

I have had a wonderful experience with Lodgify. The template choice was great and I selected an awesome template that is very fitting for my Vacation Rental Home. I enjoyed building the site from the template and the periodic tweaks and updates I am able to do myself. I have had few issues or roadblocks, but every time I have had a question or needed assistance a Lodgify Rep has replied within 24 hours (depending on time change between their/your location and mine in the US). I get lots of compliments on my website and my husband and I are very grateful for Lodgify for the experience and assisting us on our website for our Maine, USA Vacation Home website. Rebecca & Harold Whitson bluemooncottagebbh.com

Pros

Lovely user friendly Template Choice; Great Reservation System; Ability to adjust, update and alter site appearance and content on my own

Cons

The only issue I had was with the subheadings which we choose to appear on the home page for easy view/access to our "less than computer savvy" users who are not familiar with the drop down icon. Every time the program was updated, the view returned to the drop down bar icon. (We received a few complaints that users could not find how to access info)! We understood program design was altered to accommodate use of phones, tablets and small devices. However, after voicing my concern, our site was adjusted, file noted and now viewers can see the sub-headings on laptops and desktop computers and the drop down icon on small devices. We are very happy with the Tech support and assistance in resolving this one small issue.

Review Source

Response from Lodgify

July 19, 2017

Hi Rebecca & Harold, Thanks for sharing your feedback with us. We're so pleased you are happy with the experience you have had using Lodgify to build your professional website. We're also thrilled that our technical support team have been able to help you make customizations to have the finished website exactly to your liking. We're glad to have been able to answer all your questions and doubts in a timely manner. Thanks for being loyal to Lodgify and recommending us to others! All the best, The Lodgify Team

Douglas A.  
Assistant  
Computer & Network Security  
Used the software for: 6-12 months

### "Procédure pour réservation "

September 17, 2023

4.0

Pros

C'est un logiciel qui te permet d'avoir plus de temps et de gagner plus C'est un logiciel de performance ça permet de centraliser toutes les réservations au même endroit

Cons

J'ai pas d'inconvénients pour cette application depuis

Review Source

Response from Lodgify

September 27, 2023

Dear Douglas, We appreciate your feedback about Lodgify. It's great to hear that our platform has helped streamline your reservation process and contribute to your efficiency. If you have any further comments or if there's anything you'd like to discuss, please feel free to get in touch. We're here to assist you. Best regards, The Lodgify Team

Isidro R.  
Jefe Mantenimiento  
Hospitality  
Used the software for: Less than 6 months

### "Te facilita el trabajo "

December 2, 2023

5.0

Pros

Intuitivo, fácil de utilizar, la verdad es que llevamos poco tiempo, pero la formación muy buena.

Cons

No tienen implementada la cerradura inteligente, en su propia aplicación de gestión y los precios inteligentes

Review Source

Response from Lodgify

December 12, 2023

Hola Isidro, ¡Gracias por compartir tu experiencia con nosotros! Nos alegra que Lodgify te parezca una plataforma intuitiva y fácil de usar, por no hablar de la satisfacción de que te haya gustado la formación que ofrecemos. Con respecto a tus comentarios sobre la integración con smart locks y la presencia de una herramienta nativa de precios dinámicos, queremos que sepas que estamos trabajando para ofrecer dichas funcionalidades en el futuro. Gracias por el feedback y no dudes en contactarnos de nuevo si se te ocurre alguna otra forma de mejorar nuestro software. Un saludo, El equipo de Lodgify

cH

camille H.  
ceo  
Hospitality  
Used the software for: 6-12 months

### "Nice but room for improvement"

May 1, 2020

3.0

As a young and dynamic start-up, i m hoping that people at lodgify are not only listening to customers from one ear but will actually solve the issues they encounters. If they do, i can definitely recommend Lodgify which i find to be a clever software in many aspects.

Pros

Lodgify is a nice software. The interface is much nicer that many others. There are many clever and well thought-off things. The customer service is quite efficient.

Cons

\* Major complain - No breakdown of price per day on the quote!! There is only a bulk room rate section where the amount is shown for the entire stay. You can't know how much the rate is per day unless you use your good old calculator on side. This is a total miss up and should be improve asap with a clear mention of number of day and rate per day on the quote/ bill! \* On calendars: each reservation should have a logo or a color code on side of the client name so as to identify in one glimpse where the reservation is coming from (airbnb, booking, self, etc). \*The message box is dramatically too sensitive and will erase your entire message any time you select even a word from right to left. \*The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails. \* The message box synchronisation with airbnb is full of bugs. It basically shows that messages have been written by guests whereas it is written by hosts or reverse, or random.

Review Source

Response from Lodgify

October 26, 2020

Hey Camille, thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. All the best, the Lodgify Team

SC

Simone C.  
Gestore  
Hospitality  
Used the software for: Less than 6 months

### "Ottimo channel manager, peccato la mancanza di mark-up per le prenotazioni dirette"

January 16, 2024

4.0

Trovo il channel manager fondamentale per gestire al meglio diversi canali di vendita. Tuttavia l'impossibilità di adeguare i prezzi base ai prezzi sul sito personale tramite mark-up come per i portali, insieme alle diverse commissioni sui pagamenti diretti, rende difficile monetizzare le prenotazioni dirette

Pros

Channel manager facile, intuitivo e integrato alla perfezione

Cons

L'impossibilità di applicare mark-up ai prezzi del sito per le prenotazioni dirette, rendendo il sito personali più difficile da monetizzare

Review Source

Response from Lodgify

January 22, 2024

Ciao Simone, Grazie mille per la tua recensione positiva sul nostro Channel Manager! Siamo felici di sapere che lo trovi facile, intuitivo e ben integrato. Comprendiamo la tua preoccupazione riguardo alla mancanza di applicare il mark-up per le prenotazioni dirette e apprezziamo sinceramente il tuo feedback costruttivo. Prendiamo molto sul serio le opinioni dei nostri utenti e lavoriamo costantemente per migliorare il nostro prodotto. Se hai ulteriori suggerimenti o domande, non esitare a contattarci. Grazie ancora e a presto! Il Team di Lodgify

MM

Marc M.  
Gestor  
Hospitality  
Used the software for: Less than 6 months

### "Un buen software para la gestión de alquiler vacacional"

January 3, 2024

5.0

Pros

Lo que más destaca respecto a otras opciones es las posibilidades de diseño de la página web de los alquileres.

Cons

Debería mejorar en la información que se puede exportar y compartir de los calendarios. Es muy necesario para compartir con el equipo de mantenimiento

Alternatives considered

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)

Reason for choosing Lodgify

Creo que Lodgify encaja más con el alquiler vacacional

Switched from

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

Smoobu es un gran producto pero las posibilidades de diseño de la web propia son limitadas

Review Source

Response from Lodgify

January 10, 2024

Hola Marc, Gracias por tomarte un tiempo para compartir tu opinión. Nos alegra que te guste el diseño de las plantillas de nuestro creador web. Tus comentarios nos resultan muy útiles y nos permiten mejorar continuamente. Si quieres comentarnos alguna otra cosa, no dudes en hacérnoslo saber. ¡Estamos aquí para ayudarte! Un saludo, El equipo de Lodgify

DB

Dana B.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Interface needs improvement!"

February 22, 2023

4.0

Allowed me to create a direct booking website, which is awesome! Lets me manage my bookings with Vrbo and reply to guests through here

Pros

I like the direct booking website builder, the fact that it allows payments on the website, and the add-ons feature

Cons

The UX/UI could be improved. I used Hospitable first, but had to switch due to the fact that they did not have a lot of the features that Lodgify offers. However, the UI of Hospitable is so much better, in terms of colors, it's pleasing to the eye, they have the most important stuff emphasized with bigger letters, and just overall it is easier to navigate. If you guys could update your interface, you would be golden!!

Reason for choosing Lodgify

I considered Beyond, but could not find as many reviews for it online, so I went with Lodgify !

Switched from

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

Hospitable has a lot of missing features when it comes to direct booking, like not allowing payments on the website, not accounting for taxes, does not have add-ons that the guest could include(ex: optional pet fee)

Review Source

Response from Lodgify

February 24, 2023

Hello Dana, Thank you for taking the time to share your feedback about your experience using Lodgify. We're glad to hear that you appreciate the direct booking website builder, payment processing capabilities, and add-ons feature. We understand that the interface could use improvement, and we appreciate your suggestions. We're constantly working to improve the user experience and will consider your feedback as we continue to make updates. Thank you for choosing Lodgify, and we hope you continue to have a positive experience using our platform. Best wishes, The Lodgify team.

BT

Brynette T.  
Owner at Casa Albryna  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "A new user."

December 13, 2023

5.0

So far, so good. Onboarding chat was very informative

Pros

I am a new user, learning the ropes. So far, so good. The on boarding session with \[sensitive content hidden\] was very helpful. Onwards and upwards.

Cons

The site pages reverted to small, unreadable on my mobile when checking. I think I have managed to sort that now.

Review Source

Response from Lodgify

December 18, 2023

Hi Brynette, Thank you for sharing your experience! We're delighted that your onboarding session was helpful and that you're finding your way around smoothly. We're sorry to hear about the issue with the site pages on mobile but glad to know you managed to address it. If you encounter any further difficulties or need assistance, please don't hesitate to reach out. We're thrilled to have you on board and look forward to supporting you further on your journey with Lodgify. Best wishes, The Lodgify Team

JC

Jose C.  
Administrador  
Hospitality  
Used the software for: Less than 6 months

### "Excelente Sistema para Gestión de Reservas"

January 18, 2023

5.0

Superó mis expectativas. Me guiaron paso a paso durante todo el proceso de configuración de mi cuenta.

Pros

Es mi primera vez utilizando un sistema que gestione mis reservas entre mis diferentes aplicaciones y Lodgify superó mis expectativas. Incluso el plan mas económico te ofrece todo lo necesario para empezar la administración de tus reservas de forma inmediata y profesional. El soporte técnico para ayuda en la configuración de tu cuenta es genial.

Cons

La sincronización con los diversos canales resulta confusa pero tienen un gran equipo técnico que envía rápidamente las respuestas con la información necesaria para corregir lo que está mal y proseguir con la configuración de las cuentas.

Reason for choosing Lodgify

Facil de utilizar y entender. Planes muy accesibles.

Review Source

Response from Lodgify

January 23, 2023

Hello Jose, Thank you so much for the glowing review! We're happy to hear such good words about our software. We work very hard to make sure all our customers are satisfied with it, so this only reinforces our commitment to that goal. Best wishes, The Lodgify Team

MA

Maria A.  
Imprenditore Settore Turistico  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Prodotto consigliato"

December 15, 2023

5.0

Pros

Assistenza dall'acquisto fino al primo setuop compreso nel prezzo. Website builder di ottima qualità

Cons

Nessuno in particolare al massimo vorrei un calendario più semplice da interpretare rispetto al precedente Channel manager che utilizzavo.

Switched from

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

Maggiori funzionalità e prezzo + basso unito ad assistenza telefonica.

Review Source

Response from Lodgify

December 18, 2023

Ciao Maria, grazie mille per il tuo feedback positivo! Siamo davvero felici che tu abbia trovato il nostro supporto e il nostro costruttore di siti web eccellenti. Il tuo commento sul calendario è molto importante per noi, poiché lavoriamo costantemente per migliorare l'esperienza utente. Terremo in considerazione il tuo suggerimento per apportare ulteriori miglioramenti. Se hai bisogno di assistenza o se hai altre idee da condividere, non esitare a contattarci. Siamo qui per aiutarti! Un saluto, Il Team Lodgify

VR

Verified Reviewer  
Managing Ptnr  
Real Estate  
Used the software for: 1-2 years

### "Important part of Our Rental Business"

February 5, 2022

5.0

Very good because it takes care of alot of things for us.

Pros

Inegration with our website and with NR marketing online companies.

Cons

Lots of features that you needs to learn about and implement.

Review Source

Response from Lodgify

February 8, 2022

Hi, thank you for your feedback. We're glad to hear you've had a great overall experience! Best wishes, The Lodgify Team

LG

Lisa G.  
Designer & Host  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great platform to run my rental property"

February 16, 2023

5.0

I enjoy using Lodgify, it does everything I need it to & the customer service reps are always so helpful.

Pros

All round program which allows me to oversee every aspect of my vacation rental property from one place.

Cons

Not enough design options when setting up the actual website for my listing.Customer service is not operating in my part of the world during business hours which means there is always a delay getting answers to my questions.

Alternatives considered

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

Reason for choosing Lodgify

A friend recommendation

Review Source

Response from Lodgify

February 22, 2023

Hello Lisa, Thank you for taking the time to leave a review. It's great to hear that you find Lodgify a comprehensive program allowing you to oversee every aspect of your vacation rental property from one place. I'm sorry to hear that you have experienced some difficulties with the design options and customer service available during your business hours. If you have any specific design requests, you can always reach out to Lodgify's support team, and they can try to assist you with finding a solution. It's good to know that you have found the customer service reps helpful. I hope you continue to have a great experience with Lodgify! Best wishes, The Lodgify Team.

EJ

Emiel J.  
gerente  
Real Estate  
Used the software for: Less than 6 months

### "Soy usuario contento de Lodgify"

January 5, 2024

5.0

Pros

Como empresario independiente, sin empleados, este software es muy recomendable. Le da tranquilidad y le permite preparar su atención para otras tareas. Sin este software, no es fácil crear una gran cartera. Lodgify cumple con mis expectativas.

Cons

Como trabajador por cuenta propia, intenta mantener bajos los costos. Cuanto mayor sea el número de casas en el sitio web, más caro será el precio. Por cierto, esto no es negativo. Significa que las cosas van bien. Hasta ahora no he tenido ninguna experiencia negativa.

Review Source

Response from Lodgify

January 10, 2024

Hola Emiel, ¡Gracias por la reseña! Nos enorgullece saber que Lodgify te está ayudando a gestionar tus propiedades de forma más efectiva, teniendo así más tiempo para dedicar a otras tareas. Por otro lado, también empatizamos con la importancia que tiene para ti mantener un equilibrio entre los costes y la expansión del portfolio. Nuestro objetivo es poder seguir apoyándote a medida que tu negocio crece. En definitiva, ¡nos alegra que tu experiencia hasta ahora haya sido positiva! Si tienes alguna sugerencia o necesitas ayuda, no dudes en contactarnos. ¡Estaremos encantados de ayudarte! Un saludo, El equipo de Lodgify

LL

Lyn L.  
Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "One stop shop for managing my Vacation Rental"

September 20, 2021

4.0

I have found working with the Lodgify Support team to be very easy and always willing to assist. Sometimes unable to provide what I'm after, but there are always limitations or again future enhancements. I was pleasantly surprised with how simple it was to implement the software, set up required information and design of my website. I've had very little technical difficulties, and any questions I've asked have been answered.

Pros

Lodgify was easy to set up and very user friendly. Onboarding process was great to help get you started with using the product. It is a one stop shop for managing my vacation rental and post set up support has been been good. I also love how easy it is to integrate with other bit vacation rental applications and be able to manage all things reservations from the Lodgify website. I love the instant calendar, which means no double bookings :)

Cons

There are always some user enhancements that can be done on any product. I like that Lodgify provide a specific portal to enable you to provide feedback and suggestions for enhancements as you come across them. One of mine was the testing of notifications and how it does not bring across your actual information and the full details to check exactly what the guest will see. You have to actually create a live booking to do a proper test.

Reason for choosing Lodgify

One stop shop for managing all my reservations and instant calendar updates over multiple rental applications.

Review Source

Response from Lodgify

October 15, 2021

Hey Lyn, Thanks for your kind feedback about our software and our team. We're so pleased that your business directly benefits from our software. It's great to hear you enjoy our integrations and other tools. Thank you for remaining a loyal Lodgify user, we'll keep working hard to maintain our position as the best solution out there for vacation rental owners. Best wishes, The Lodgify Team

Elio M.  
Co-Owner & CEO  
Hospitality  
Used the software for: 2+ years

### "Lodgify partner since 2016 and growing with it"

March 9, 2018

5.0

I have grown our company Mondosol scaling from 10 to 100 properties allowing more direct bookings and control overall

Pros

I like the website builder, channel manager, reservation system. I also like that I can receive payments on the percentage I decide and I can communicate with the guest with automatic messages.

Cons

Improving customer service is a must and they are working on with new agents. Making it easier to work with sub users as a property manager or simply giving access to staff or others. I would live a better integration with other channel manager

Review Source

Response from Lodgify

April 18, 2018

Hi Elio, thank you for taking the time to review Lodgify. We're so pleased you're happy with our software and that it has helped you grow your business and increase direct bookings. Your comments have been fed back to the wider team and we will keep them in mind for future integrations. Thanks for being a loyal Lodgify user ¿ we're proud to have you on board! Kind regards, The Lodgify Team

KA

Kelly A.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great setup"

April 5, 2023

5.0

Pros

I love that I was walked through the set up process, especially since I had 2 calls. I could learn a little from the first call, do a little on my own and then ask lots of questions on the second call. It was very useful!

Cons

There isn't an automatic reply for check-out instructions

Switched from

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

I'm only one property and I needed something more simple and I needed the help to get set up

Review Source

Response from Lodgify

April 12, 2023

Hello Kelly, Thank you for your review of Lodgify. I'm glad to hear that you had a positive experience with the setup process and found the two calls helpful in learning and setting up your property. We value customer feedback and continuously look for ways to improve our service. Regarding the automatic reply for check-out instructions, I understand that this feature would be helpful for you. You may want to consider reaching out to our customer support team to inquire about this feature at support@lodgify.com. Thank you for choosing Lodgify as your solution for managing your property, and I hope you continue to find it helpful and convenient for your needs. Please don't hesitate to reach out if you have any further questions or feedback. Best wishes, The Lodgify Team.

jN

juan N.  
consultor digital  
Design  
Used the software for: I used a free trial

### "un buen software, muy bien pensado"

February 6, 2023

5.0

muy positiva, lo he probado y de manera intuitiva he conseguido llegar a todos los pasos. Luego pese a ser un plan gratuito incluían una sesión de formación, de una persona super amable se había mirado antes todos mis dudas y me las ha resuelto una a una e incluso me ha propuesto mejorar pequeños detalles. muy contento con la plataforma pero sobre todo con el servicio.

Pros

la facilidad para la gestión de canales y la simplicidad en la gestión de cada vivienda

Cons

quizá que no haya más posibilidades para conectar con otras plataformas

Reason for choosing Lodgify

me pareció que estaba muy bien trabajado desde la perspectiva UX y esto es fundamental para mí, aparte la crítica que encontré era buena.

Review Source

Response from Lodgify

February 8, 2023

Hello Juan, Thank you for taking the time to share your positive experience with Lodgify. We are thrilled to hear that you found our platform well thought out, easy to use and intuitive. We understand the importance of channel management in the vacation rental industry, and we are glad that our software has met your expectations. We are also happy to hear that our customer service team was able to provide you with the support and guidance you needed during your training session. Our goal is to ensure that our clients have the best possible experience with our platform, and it is great to hear that we were able to deliver on that promise. Best wishes, The Lodgify Team.

BB

Bethany B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Helpful Transition Process"

May 7, 2023

4.0

Pros

I am new to using Lodgify and researched a lot of comparable companies to find the one that we thought would work best for our investment properties. I really have appreciated the ease of working with their onboarding specialists and the ease of the integration process.

Cons

I am still learning how to use Lodgify for our business, my only complaint is that I am not a tech savvy when it comes to some of the integration processes so it's been a learning process.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Reason for choosing Lodgify

Price and available options/products

Review Source

Response from Lodgify

May 12, 2023

Hello Bethany, Thank you for your review! It's great to hear that you had a helpful transition process with Lodgify and that you appreciate the ease of working with their onboarding specialists. Don't worry too much about the learning curve - with time and practice, you'll become more comfortable using Lodgify for your business. Thanks for sharing your experience with us! If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance. Best wishes, The Lodgify Team.

ML

Michele L.  
autista cuoco  
Hospitality  
Used the software for: Less than 6 months

### "Per me é si"

November 18, 2023

4.0

É solo un mese che lo utilizzo e nel complesso la mia esperienza é positiva. Vedremo più avanti

Pros

assistenza, piattaforma chiara ed essenziale

Cons

Manca la possibilità di chiudere alcuni canali di vendita per periodi predeterminati

Switched from

[Octorate](https://www.capterra.com/p/168722/Octorate/)

Scarsa assistenza. Il pacchetto offerto non era funzionale rispetto alle mie esigenze

Review Source

Response from Lodgify

November 20, 2023

Ciao Michele, Grazie mille per il tuo feedback! Siamo felici di sapere che hai trovato utile il nostro supporto e che la piattaforma sia chiara ed essenziale per le tue esigenze. Abbiamo preso nota del tuo suggerimento riguardo alla possibilità di chiudere alcuni canali di vendita per periodi specifici. Stiamo costantemente migliorando le nostre funzionalità in base ai feedback degli utenti, quindi il tuo suggerimento è davvero prezioso. Se c'è qualcos'altro che desideri condividere o se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per garantire che la tua esperienza con Lodgify sia senza intoppi e contribuisca al successo della tua attività. Un saluto, Il Team di Lodgify

MT

Mattia T.  
Property manager  
Real Estate  
Used the software for: Less than 6 months

### "Da comprendere a pieno"

March 6, 2023

4.0

Pros

La semplicità e le potenzialità, molte cose sono studiate bene ma a volte vengono tralasciate alcune basi fondamentali per la gestione.l'assistenza molto veloce e gentile.Sito Web

Cons

Spesso capita che il sito non sia reattivo e tenda a rovinare l'esperienza, capita che non mi carichi la pagina e ci metto parecchio tempo per fare una cosa quindi mi rivolgo direttamente ad Airbnb o Booking.Nella chat sarebbe necessario introdurre un traduttore automatico, grande pecca, poichè per comprendere lingue che non conosco faccio prima ad andare nuovamente su Airbnb e Booking e quindi perde di significato il Channel Manager.

Review Source

Response from Lodgify

March 10, 2023

Hello Mattia, Thank you for sharing your feedback on Lodgify. It's great to hear that you find the software simple and easy to use, with great potential. It's also good to hear that you've received fast and kind assistance from the support team. Regarding your comments about the site not being responsive and sometimes taking a long time to load, I recommend contacting Lodgify's support team to troubleshoot these issues. They may be able to identify any underlying technical issues causing these problems. As for the chat feature, I understand that it would be helpful to have an automatic translator to facilitate communication with guests who speak different languages. This feature could enhance the user experience, and I will pass along your feedback to the Lodgify team. In the meantime, you might consider using an online translation tool to communicate with guests in different languages. Thank you again for your review, and I hope you continue to find Lodgify useful for your short-term rental management needs. Best wishes, The Lodgify Team.

BB

Brian B.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Excellent Experience so Far"

February 27, 2023

5.0

Pros

So far the onboarding has been great and the functionality is very easy to use. It is taking some time to get onboarded but we have been incrementally progressing the project of transition.

Cons

I've not found a con yet but I'm early in the onboarding process. So far so good!

Alternatives considered

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

Reason for choosing Lodgify

Ultimately it was responsiveness of Lodgify to answer questions that I had in order to make a decision.

Switched from

[Lodgix](https://www.capterra.com/p/114032/Lodgix-com/)

I needed a PMS that I felt more comfortable scaling. I needed a clean break from a system that I've been using imperfectly for many years so that I wouldn't have data issues.

Review Source

Response from Lodgify

March 7, 2023

Hello Brian, Thank you for sharing your positive experience with Lodgify so far! We're glad to hear that the onboarding process has been great and that you find the functionality easy to use. We pride ourselves on being responsive to our customer's questions and concerns, so we're happy to hear that was a deciding factor for you. We understand that transitioning to a new system can take some time, but we're here to help every step of the way. If you have any questions or concerns as you continue the onboarding process, please don't hesitate to contact our support team. Thank you for choosing Lodgify! Best wishes, The Lodgify Team

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