# Page 22 | Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Lodgify the right Vacation Rental solution for you? Explore 1282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131924/Lodgify/reviews

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Lodgify

4.5 (1282)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 22 - Reviews of Lodgify

## Showing most helpful reviews

Showing 526-550 of 1282 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DG

Drew G.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Excellent!"

March 8, 2023

5.0

It has been a great experience so far and I am excited to continue growing with Lodgify.

Pros

The ability to build a direct booking website or even just be able to imbet a booking widget into our current site in vital for us. I'm very happy with our experience with this so far.

Cons

The ical can be a bit clunky but the full syncing process seems quite complex.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[iGMS](https://www.capterra.com/p/157033/iGMS/)

Reason for choosing Lodgify

Pricing and direct booking capabilities.

Review Source

Response from Lodgify

March 13, 2023

Hello Drew, It's great to hear that you've had a positive experience with Lodgify! The ability to build a direct booking website and embed a booking widget into your current site is indeed a valuable feature, and I'm glad to hear that it has been helpful for your business. The iCal syncing process can sometimes be complex, but it's good to know that you've been able to work through any issues you've encountered. Thank you for sharing your feedback, and best of luck with your continued growth with Lodgify! Best wishes, The Lodgify Team.

KB

Katja B.  
Geschäftsführerin  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Lodgify ist sehr empfehlenswert"

February 7, 2024

5.0

Gut bis sehr gut, besonders die Einführung durch \[sensibler Inhalt ausgeblendet\] war exzellent!!!

Pros

Die Verbindung zu Google Vacation Sehr übersichtlich

Cons

Die Texte der automatisierten Benachrichtigungen sind teilweise fehlerhaft und in der Formulierung schlecht

Switched from

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

Keine Anbindung an Google und dadurch nicht brauchbar

Review Source

Response from Lodgify

February 8, 2024

Hallo Katja, vielen Dank, dass Sie Ihre Erfahrungen mit Lodgify geteilt haben! Es freut uns zu hören, dass Sie unsere Verbindung zu Google Vacation klar finden und dass Vanessa eine ausgezeichnete Einführung gegeben hat. Ihr Feedback zu den automatischen Benachrichtigungen haben wir zur Kenntnis genommen und werden uns bemühen, deren Genauigkeit und Formulierung zu verbessern. Wenn Sie weitere Vorschläge haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da! Liebe Grüße Das Lodgify-Team

UE

Ulf E.  
Property owner  
Hospitality  
Used the software for: Less than 6 months

### "Lodgify is a must-have when using more than one channel"

January 6, 2023

5.0

Very stable product.

Pros

The onboarding process was very fast and professional, it helped me to get started. Lodgify contains most of what I need in my business, channel managment, unified inbox and a calendar that gives me a good overview. The direct booking site that you can create is defenitely good enough and it is a bonus that your listings can be published on Google Rentals as well.

Cons

I would like a login for my cleaners, out of the box-support for turnovers. Built-in support for dynamic pricing. Better API documentation.

Alternatives considered

[Uplisting](https://www.capterra.com/p/154137/Uplisting/)

Reason for choosing Lodgify

Good support, thrustworthy onboarding.

Review Source

Response from Lodgify

January 10, 2023

Hi Ulf, Thank you so much for the glowing review! We're so pleased you finally found an easy-to-use solution with Lodgify and now have your website fully up and running. We're absolutely thrilled you felt supported throughout the entire process and that both our sales and support teams have been able to answer all your questions and doubts. We have a new integration with a cleaning service, TIDY, that might help your cleaners log in. Feel free to check it out, and if you have any questions about pricing or API, please don't hesitate to contact us at help@lodgify.com. We'll keep striving to be the most complete solution out there! All the best for the future, The Lodgify Team

DS

David S.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "Lodgify review"

March 21, 2024

5.0

Pros

Ease of set up was great. Website builder is great too

Cons

Calendar management for individual pricing of days is not that easy

Review Source

Response from Lodgify

April 16, 2024

Hi David, Thank you for taking the time to leave a review of Lodgify. We're glad to hear that you found the experience intuitive and we appreciate your feedback on this. We're always looking for ways to improve our platform, and your comments will certainly be taken into consideration. If you have any further questions or suggestions on how we can make your experience even better, please feel free to reach out to us. We're here to help. Best regards, the Lodgify team

JPB

Jean Philippe B.  
Directeur  
Hospitality  
Used the software for: Less than 6 months

### "Commentaire"

February 7, 2023

2.0

Si vous n'êtes pas à l'aise avec la gestion informatique, le logiciel n'est pas fait pour vous et attention les erreurs peuvent coûter chères.Malgré être sur plusieurs OTA aujourd'hui je n'ai pas eu de retour encore à l'heure d'aujourd'hui mais c'est récent alors j'espère que l'investissement m'apportera très bientôt des retours. Les 3 séances offertes en visio au début sont très utiles, sans cela, il serait impossible à la plupart des gens de mettre les choses en route seul, mais 3 séances ce n'est clairement pas assez malgré le professionnalisme et la patience de Alice Mathaly. J'ai toujours des réponses à mes questions par mail, c'est un excellent point mais souvent ce sont des réponses qui amènent à d'autres questions et souvent à bases de supports en anglais.L'utilisation au jour le jour n'a pas l'air évidente après c'est comme tout au début j'imagine. Je doute que l'application puisse permettre de gérer son business, je pense qu'il faut le pc pour cela.A voir dans les semaines à venir, je croise les doigts.

Pros

Pas assez de reculs pour voir le positif

Cons

Très complexe d'utilisation et à mettre en route

Review Source

Response from Lodgify

February 10, 2023

Hello Jean, Thank you for taking the time to share your feedback on our software. We are sorry to hear that you have had difficulty getting started with our platform. Our onboarding support is designed to help users get up and running as smoothly as possible, and we are glad to hear that our representative was able to provide you with helpful and friendly guidance. We offer three onboarding sessions to help users get started, but we understand that this may not be enough for everyone. If you still have trouble with the software, please don't hesitate to contact our support team for additional assistance. Regarding your concerns about the language of our support, we offer support in English, Italian, French and Spanish. Thank you for your patience and understanding as you continue to use our software. If there is anything we can do to help or if you have any other feedback, please don't hesitate to reach out. Best wishes, The Lodgify Team.

DH

Diana H.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New customer, cottage rentals"

April 8, 2023

4.0

Very good!

Pros

Very helpful on boarding help! \[sensitive content hidden\] was great, really helpful and patient! All customers service has been great!

Cons

Still a little getting use to the platform for non techie like me!

Reason for choosing Lodgify

Price helped

Review Source

Response from Lodgify

April 12, 2023

Hello Diana, Thank you for your review! We're thrilled to hear that you've had a positive onboarding experience with Lodgify and that our customer service, including the assistance provided, has been helpful and great. We understand that as a non-techie, it may take some time to get used to the platform, but we're here to support you every step of the way. Our goal is to provide a user-friendly and intuitive platform that meets the needs of all our customers, regardless of their technical expertise. We're glad you chose Lodgify due to our pricing and that you switched from another company with issues related to pricing and payment. Our team is committed to providing a reliable and efficient platform for managing cottage rentals. Please don't hesitate to reach out if you have any further questions or need additional assistance. We're here to help and ensure your experience with Lodgify is positive! Best wishes, The Lodgify Team.

AC

Aurélie C.  
Gestion immobilière  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Un logiciel tout en un"

February 20, 2024

4.0

Pour des débutants comme moi, heureusement que le service client est là et efficace.

Pros

J'utilise Lodgify depuis peu. Pour le moment j'ai peu expérimenté la gestion des hébergements. J'ai apprécié le suivi client pour la création de mon compte. Le rendu du site Internet est qualitatif.

Cons

Le back office du site Internet est laborieux. Les Template manquent de flexibilité. Il manque une Template blog qui soit plus simple à créer que de repartir d'une "page" vierge. La traduction du site Web est vraiment compliqué. Ce serait bien qu'il y ait une traduction automatique comme sur l'espace "Hébergement"

Reason for choosing Lodgify

C'est un ami qui utilise ce logiciel qui me l'a conseillé. J'ai aimé le fait d'avoir à la fois un logiciel de gestion des réservation et la possibilité de créer un site Internet.

Review Source

Response from Lodgify

February 21, 2024

Bonjour Aurélie, Merci d'avoir pris le temps de partager votre expérience avec Lodgify. Nous sommes très heureux de savoir que vous avez apprécié notre service client. Nous comprenons vos commentaires concernant le back office du site web, la flexibilité des modèles et les défis liés à la traduction du site web. Vos commentaires sont très importants pour nous et nous nous engageons à transmettre vos observations à notre équipe. Si vous avez d'autres suggestions ou si vous souhaitez nous faire part de quoi que ce soit d'autre, n'hésitez pas à contacter notre équipe d'assistance. Nous sommes là pour vous aider ! Bien cordialement, L'équipe de Lodgify

Tom C.  
COO  
Design  
Used the software for: Less than 6 months

### "Lodgify Might Be AMAZING"

June 30, 2022

4.0

Working with the on-boarding team was a big help, however they did not have the time to do a complete job. We have not yet built out the website. The PM module was not even touched.

Pros

This software I feel could be amazing - it allows all our rental units across multiple platforms to be synced. We have the ability to rent without using a shared commerce portal. It even has the ability to assist our teams on the ground

Cons

Lodgify is difficult to install and probably should be difficult. It is complicated to coordinate AirBnB, VRBO, Beyond and Bookings - there is a lot of work

Review Source

Response from Lodgify

July 4, 2022

Hi Tom, Thank you for your review. We also hope that Lodgify will be a great tool to manage your rental units. If you have any questions about the setup going forward, feel free to reach us at any email or number listed here https://www.lodgify.com/contact/ . Good luck with your Lodgify journey, and we can't wait to see how we can help your business. Best Wishes, The Lodgify Team

BR

Bodo R.  
Ferienvermietung  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Super Software, reaktiver Support"

June 16, 2020

5.0

Verwaltung meiner Ferienvermietung, wirklich alles optimal, ich bin voll zufrieden mit meiner Wahl

Pros

Bestens zugeschnitten auf die Bedürfnisse eines Ferienvermieters, integrierte Website mit schönen Templates, permanente Aktualisierung und Weiterentwicklung der Software und Funktionalitäten, professioneller und reaktiver Support, optisch ansprechendes Frontend, Channel Manager zu einigen Portalen

Cons

Wenn man seine Änderungen online stellt, zeigt die Online-Darstellung nicht den Ort, wo man etwas verändert hat, sondern man muss sich immer wieder dorthin bewegen, das kostet viel Zeit, vor allem, wenn man optisch etwas ausprobiert, das ist wirklich sehr mühsam Man kann keine Videos an der Stelle von Bildern einstellen (zB auf der Eingangsseite, statt ganz oben dem statischen Bild, ein Video, das wäre toll und gäbe der Website mehr Attraktiviät)

Reason for choosing Lodgify

Empfehlung und Demo eines Freundes, der bereits mit Lodgify arbeitete und der sehr zufrieden war

Review Source

Response from Lodgify

October 26, 2020

Hey Bodo, thank you so much for your kind words! We're thrilled to hear that our software has helped your vacation rental business and that you're satisfied with your choice. Best wishes, the Lodgify Team

MAB

Mihaela Anca B.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "I am very pleased working with Lodgify."

July 17, 2019

5.0

I am using Lodgify software for almost two years, and I have to say that I am extremely pleased working with them. Since the beginning, while having a trial version, they won me over with their courteous, polite, professional, wonderful customer service. I ended up signing in, and so far, I have not looking back, and no reasons to not be a happy customer. I would anytime recommend Lodgify to anyone looking for a reliable, professional, visionary company, with an excellent team of smart, polite, dedicated and enthusiastic staff.

Pros

I like the progressiveness of the software, the fact that it is improving continuously. I like it because it is user friendly, explanations and instructions are clear and easy to understand and follow. I like the extensive Knowledge base, and the opportunity to learn as much we want to. I like the willingness the company has to implement new ideas into the software.

Cons

I don't have anything that it is worth noted in this regard.

Review Source

Response from Lodgify

July 29, 2019

Hi Mihaela Anca, thanks for your review of Lodgify. It's great to hear yours has been a strongly positive experience even from those very first days during your free trial. We're over the moon that you would recommend Lodgify to anyone looking for vacation rental software, and we'd like to thank you for your kind words about our Customer Success team. We're happy to have you on board and we look forward to seeing your business grow even more! Kind regards, the Lodgify Team

MD

Marc D.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "New to modify"

February 9, 2024

5.0

Thanks to customer support my overall experience has been good or excellent. The onboarding process was very good.

Pros

The customer support and resources on YouTube are incredible. I haven't experienced that type of customer service in quite some time.

Cons

The website layout is a little bit wonky until you get used to it.

Review Source

Response from Lodgify

February 12, 2024

Hi Marc, Thank you for sharing your experience with us! We're thrilled to hear that you found our customer support and resources helpful during your onboarding process. Your feedback about the website layout is duly noted, and we'll strive to enhance its usability further. If you ever need further assistance or have any suggestions for improvement, please feel free to reach out. We're here to help! Best wishes, The Lodgify Team

CB

Cyrille B.  
Directeur  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Lodgify France "

April 5, 2024

4.0

Bonne malgré un début d’expérience décevant

Pros

Gestion des channels manager même si très compliqué

Cons

L’accessibilité au service support et au changement d’interlocuteurs

Review Source

Response from Lodgify

April 16, 2024

Bonjour Cyrille, Merci beaucoup pour votre commentaire. Nous sommes désolés de lire que vous avez rencontré certaines complications. Vos commentaires sont très importants pour nous et nous nous efforçons constamment d'améliorer notre service et notre communication. Si vous avez d'autres commentaires ou si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Cordialement, L'équipe de Lodgify

nT

nick T.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Great property Management software"

February 10, 2024

5.0

My onboarding experience with \[sensitive content hidden\] was amazing ...she was very knowledgeable

Pros

speaking to actual people when setting up

Cons

The cost of the product was more than I wanted to spend

Reason for choosing Lodgify

The cost of uplisting was more and they gave less software perks

Switched from

[iGMS](https://www.capterra.com/p/157033/iGMS/)

bad customer service and behind on technology

Review Source

Response from Lodgify

February 12, 2024

Hi Nick, Thank you for sharing your experience with us. We're delighted to hear that you found your onboarding experience amazing! We understand that pricing is an important factor in choosing a property management software, and we appreciate your feedback regarding the cost of our product. We strive to provide value for our users while ensuring the quality and reliability of our services. If you have any further questions or need assistance with any aspect of our software, please feel free to reach out to us. We're here to help. Best wishes, The Lodgify Team

JG

Jessica G.  
Vacation Rental Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Incredible Vacation Rental Software"

September 16, 2020

5.0

I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it. If you are looking at your options - buy this! This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year. Amazing.

Pros

I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start. The automated payment feature is a standout - people book and the system collects split payments for you before they arrive. The automated email and Guest App is also radically reducing the time spent answering emails and phone calls. It also automatically synchs with Airbnb wonderfully so there's no double bookings - and you can manage your airbnb bookings though Lodgify too. And the knowledge base and help centre is full of answers to help you navigate around.

Cons

I can't say there is anything I haven't liked. There's been a couple of little bugs and the support team always fix it or answer my queries in 24 hours. The support team is so efficient and helpful.

Review Source

Response from Lodgify

October 22, 2020

Hey Jessica, thank you for your kind review! Our staff will definitely be happy to read what you wrote. It's great to know that you've had a positive experience using Lodgify, from the features we offer to the customer service. Comments like yours reaffirm the hard work we put in every day and we appreciate it. Best wishes, the Lodgify Team

VR

Verified Reviewer  
ImmoInvestor  
Real Estate  
Used the software for: Less than 6 months

### "Schöne Benutzeroberfläche - geringe und fehlerhafte Funkionalität"

January 10, 2023

2.0

Pros

UI ist gut gestaltet, gerade der Kalender und die Buchungen sind übersichtlich.

Cons

Es lassen sich nur wenige Channels einbinden, bei den vorhandenen Einbindungen werden von den angebotenen Funktionalitäten der APIs nur ein absolutes Minimum genutzt. Objekte lassen sich nicht mehreren Eigentümern zuweisen, Probleme mit Währungen bei Vrbo, viele notwendige Funktionen müssen weiterhin in den Einstellungen der verschiedenen Channel vorgenommen werden.Als channel-Manager vollkommen ungeignet.

Review Source

Response from Lodgify

January 12, 2023

Hello, Thank you for your feedback on our user interface design. We are glad you found the calendar and bookings to be clear. We apologize for the limitations regarding the integration and functionality with specific APIs. We are constantly working to improve and expand our capabilities and will take your feedback into consideration as we continue to develop the platform. We are sorry that you are having problems with Vrbo and other channels. Please reach out to me at your leisure so we can make it right: ashley@lodgify.info.

SS

Stephen S.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "So far, so good"

February 21, 2024

5.0

\[sensitive content hidden\] was great with the onboarding and the product looks very robust but easy to use. Time will tell but things could not have started off any better!

Pros

The ability to consolidate multiple properties across multiple platforms.

Cons

The interface with VRBO was a little more of a challenge than Air BnB but that is very likely the fault of VRBO....

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

Reason for choosing Lodgify

The Lodgify product looked to be a better value.

Review Source

Response from Lodgify

February 22, 2024

Hi Stephen, Thank you for sharing your experience with Lodgify! We're thrilled to hear that you find our platform robust yet easy to use, and we appreciate your positive feedback about our team's onboarding assistance. Regarding the interface with VRBO, we understand that integrating with different platforms can sometimes present challenges. We're constantly working to improve our integrations to ensure a seamless experience for our users. If you ever have any questions or need further assistance as you continue using our platform, please don't hesitate to reach out. We're here to help! Best regards, The Lodgify Team

lG

laura G.  
Gestionnaire  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Lodgify nous a conquis !"

June 1, 2023

5.0

Vraiment une grande satisfaction !

Pros

Pour nous le point le plus important est la simplification de l'ajustement des tarifs de nos locations. Le site web proposé pour nos locations et également une très belle plus value pour un prix vraiment raisonnable.

Cons

Nous aurions aimé que les descriptions des annonces puissent s'ajuster directement depuis Lodgify et se répercute sur chaque plateforme (Booking, Airbnb ...)

Review Source

Response from Lodgify

June 9, 2023

Bonjour Laura, Merci pour vos commentaires ! Nous sommes ravis d'apprendre que Lodgify est une option efficace pour la gestion de vos locations saisonnières. Nous comprenons l'importance de simplifier l'ajustement des prix des locations, et nous sommes heureux que notre plateforme vous ait aidé à ce niveau. Nous sommes également ravis que vous vous soyez satisfaite de notre site web et de nos tarifs. En ce qui concerne votre suggestion sur les descriptions des annonces, merci pour votre commentaire. Nous travaillons en permanence à l'amélioration de notre plateforme, et vos retours nous aident à donner la priorité aux améliorations qui répondent aux besoins de nos clients. Nous vous remercions pour votre retour positif. Si vous avez d'autres commentaires ou si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour veiller à ce que vous restiez satisfaite de nos produits. Nous vous remercions d'avoir choisi Lodgify ! Cordialement, L'équipe de Lodgify

GR

Gianfranco R.  
Property manager  
Hospitality  
Used the software for: Less than 6 months

### "Facile e intuitivo"

April 11, 2023

5.0

Pros

La possibilità di gestire le proprietà su più canali da un solo posto. Il sito internet è un pò basilare ma ti permette di incrementare la visibilità. La grande professionalità e disponibilità di \[nascosto contenuto sensibile\] che ci ha accompagnato nel processo di attivazione.

Cons

Il prezzo un pò più alto della media degli altri channel manager.

Review Source

Response from Lodgify

April 25, 2023

Ciao Gianfranco, Grazie mille per la tua recensione su Lodgify! Siamo felici di sapere che hai trovato la nostra piattaforma facile e intuitiva da usare, e che ti piaccia la possibilità di gestire le tue proprietà su più canali da un unico canale. Apprezziamo molto anche il tuo feedback sul sito web e continueremo a lavorare per migliorarlo. Per quanto riguarda il prezzo, crediamo che la nostra piattaforma offra un ottimo rapporto qualità-prezzo per le nostre funzionalità e i nostri servizi. Tuttavia, comprendiamo che ogni azienda ha esigenze e budget diversi. È importante notare che molti altri competitor in questo settore hanno piani tariffari simili ai nostri, ma se hai domande o dubbi, non esitare a contattarci a help@lodgify.com. Grazie ancora per il tuo prezioso feedback. Un saluto dal, Team Lodgify!

KP

Kylie P.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "So far so good! "

October 23, 2023

5.0

Great experience so far

Pros

I’ve recently signed up my B&B with Lodgify to help create a website and for the channel management. Still in the process of finalising the end product, although everything has been seem less so far. Very happy!

Cons

Nothing so far, still in the setting up process

Reason for choosing Lodgify

The link ability to my main channels

Review Source

Response from Lodgify

October 30, 2023

Hi Kylie, Thank you for taking the time to share your thoughts with us. We're thrilled to hear that your experience with Lodgify has been positive thus far, and we appreciate your feedback. We understand that creating a website and managing various channels for your B&B can be a complex task, and we're delighted to be a part of this journey with you. We're committed to making the process as seamless as possible, and it's wonderful to hear that you've found it to be so. As you continue to set up and finalize your end product, please know that our support team is here to assist you every step of the way. If you ever have questions or need assistance, please don't hesitate to reach out. Once again, thank you for choosing Lodgify, and we look forward to continuing to support your B&B in the future. If you have any further feedback or suggestions, please feel free to share them with us. Best wishes, The Lodgify Team

AB

Amelie B.  
Amélie Boucher  
Hospitality  
Used the software for: Less than 6 months

### "Super outil de gestion"

May 7, 2023

5.0

Pros

La synchronisation des calendriers en temps réel pour les différents site de réservation était vraiment importante pour moi! J’ai obtenu tout le soutien nécessaire afin de bien régler mes paramètre selon mes besoins

Cons

Initialement je trouvais la structure compliquée. Je n’étais pas capable de compléter mon compte. Mais l’équipe de lodgify m’ont prit en charge et m’ont prouvé qu’ils étaient à l’écoute de mes besoins et leur professionnalisme a été parfait du début à la fin de la mise en ligne

Review Source

Response from Lodgify

May 12, 2023

Bonjour Amelie, Nous vous remercions pour votre commentaire sur votre expérience avec Lodgify ! Nous sommes ravis d'apprendre que vous avez bénéficié de notre service d'assistance pour synchroniser vos calendriers et adapter les différents paramètres selon votre activité. Il est également appréciable de savoir que l'équipe de Lodgify a pu résoudre tous vos doutes et que nos agents se sont montrés attentifs et professionnels tout au long du processus. Si vous avez d'autres questions, n'hésitez pas à nous contacter à l'adresse help@lodgify.com. Bien cordialement, L'équipe de Lodgify

KL

Katrina L.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Brilliant! "

January 25, 2024

5.0

Highly recommended - the product is so helpful and I would rate the support set up as excellent.

Pros

Excellent support to get the product working - \[sensitive content hidden\] was so helpful in the meetings we had, and we have has very fast responses to any questions we have raised. The product is also really good - will save us a huge amount of time.

Cons

Nothing - can't think of anything at the current time.

Review Source

Response from Lodgify

January 31, 2024

Hi Katrina, Thank you for your glowing review! We're delighted to hear that you've had such a positive experience with our product and support team. If you ever have any questions or need further assistance as you continue to use our platform, please don't hesitate to reach out. We're always here to help! Thank you for choosing Lodgify and for recommending us so highly. Best wishes, The Lodgify Team

DW

Dan W.  
Property Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Exactly what we were looking for!"

March 21, 2017

5.0

We were shopping around for different rental software systems and stumbled upon Lodgify as a suggested option. Their free trial allowed us to have an insight into the actual services provided and a hands on experience. Their constant updating and upgrading of the system, along with the superb customer support, reassured me that I made the correct decision. Lodgify have gone far beyond my expectations when we first signed up and have made the starting up process for our holiday rental business unimaginably simpler. I would highly recommend Lodgify to anyone who is looking for an easy-to-use system which also allows you to easily host a website and efficiently accept online payments/bookings... Especially if they're working with websites like Stayz, AirBnB, TripAdvisor etc. Pleasure to be using you guys, Dan

Pros

The efficient booking system, ease of use, customer service

Cons

The lack of system functionality for cleaners to view/access guest information & calendar (see advice).

Review Source

Response from Lodgify

July 19, 2017

Hi Dan, thank you for taking the time to review your experience with Lodgify. We're so pleased you finally found the right solution and had such a smooth process building your website. We're also delighted to hear we have exceeded your expectations and have helped you to simplify your business processes. Regarding your cleaning schedule query, we recently released an integration with Zapier, which allows you to connect your Lodgify account to external apps. That means it is now possible to set up an action that (for example) will send a message to your cleaners whenever you receive a booking (among other "Zaps"!). If you need any help setting up Zapier + Lodgify, don't hesitate to get in touch with your support agent. Best wishes, The Lodgify Team

Spencer K B.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Great tech in some areas horrible in some areas. Great entry level software. Wonderful calendar."

January 8, 2018

4.0

It got our company started.

Pros

I really like the calendar functionality and views. I like that it is mobile friendly. I like the cost. If you are looking for a basic calendar function software and personal website this is it!

Cons

Little to no independent automation (all automation comes at additional cost through Zapier). Very few financial controls (ex. automated payments, credit card storage). API integration lacking support. US-based support is awful and takes forever for responses. (2-3 days)

Review Source

Response from Lodgify

January 12, 2018

Hi Spencer, thank you for your feedback about Lodgify. We're pleased to hear you like the calendar function and views and your mobile-friendly website. We are always striving to improve our product and rely heavily on customer opinions to do so. We really appreciate you taking the time to leave us your comments and they will be fed back to the team. Wishing you the best for 2018, The Lodgify Team

Mary P.  
Administrator  
Real Estate  
Used the software for: Less than 6 months

### "Lodgify review"

March 20, 2023

5.0

Ease of use, no more going into three different booking sites so make changes

Pros

Pricing, being able to keep pricing unified among different listings

Cons

I haven't been using it that long, but I wish the calendar would show me the whole month view as in a regular calendar not this horizontal bar so that I can have a bird's eye view of my bookings for a specific month

Review Source

Response from Lodgify

March 22, 2023

Hello Mary, Thank you for sharing your review of Lodgify. It's great to hear that you are finding the pricing feature helpful in keeping your pricing consistent across different listings. I understand that you would like to see the entire month's view in the calendar, and I will pass your feedback along to the Lodgify team for consideration. It's also great to hear that you find the platform easy to use and that it has saved you time by consolidating your bookings into one place. If you have any further feedback or suggestions for improvement, please do not hesitate to share them with us. Best wishes, The Lodgify Team.

HH

Henning H.  
Eigentümer und  
Real Estate  
Used the software for: Less than 6 months

### "Bewertung "

February 1, 2024

3.0

Sehr gut. Eine Abschließende Beurteilung ist erst nach ein paar Wochen möglich.

Pros

Die Einführung durch \[sensibler Inhalt ausgeblendet\] war hervorragend. Leider steht sich nach den 3 Seesions nicht mehr zur Verfügung sollten weitere Fragen in der Zukunft auftauchen

Cons

Obene bereits erwähnt. Ich würde mir wünschen, dass der Kundensupport auch für Fragen nach den 3 Sessions zur Verfügung steht.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

Reason for choosing Lodgify

User friendly, strukturiertes Menue, gute Sales Leute

Review Source

Response from Lodgify

February 5, 2024

Hallo Henning, vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir freuen uns über Ihre Rückmeldung bezüglich des laufenden Kundensupports nach den ersten Sitzungen. Sollten Sie in Zukunft weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, sich an uns zu wenden. Liebe Grüße Das Lodgify-Team

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