# Page 23 | Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Lodgify the right Vacation Rental solution for you? Explore 1282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131924/Lodgify/reviews

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Lodgify

4.5 (1282)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 23 - Reviews of Lodgify

## Showing most helpful reviews

Showing 551-575 of 1282 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Joel L.  
Director, founder  
Hospitality  
Used the software for: Less than 6 months

### "Jump into online hotel management operation with confidence using Lodgify"

August 6, 2019

5.0

Lodgify is our first hotel management system and we are VERY satisfied by our choice. We quickly saw a big increase in direct booking and our custommers love it. As a new business, we decided to use Lodgify website functionalities. It is basic but powerful enough for small hotel or vacation rentals operators. It contains everything you need to bring your business into online booking world and quickly optimize your sales. Sync with Airbnb is very efficient. Thanks to the very responsive and skilled support team ! Unfortunately as our business continue to grows, lack of reporting functionalities will be more and more constraining and it could force our company to change in 2-3 years if no improovement happens on that side.

Pros

\- For small operators, this software contains all you need for a first jump into online hotel management system. - Very good and responsive support team. Employees are skilled not puppets like. - Fair prices. No hack here ! - Good support in french for french speeking owner like I am. - Clean interface for both customers and administrators - Quick learning curve.

Cons

\- Lack of professional reporting functionalities. They propose you to use Zapier automation without saying that It will cost you a Zapier suscription to use reporting and accounting functions with accuracy and proper booking updates when changes occurs. - No transparency over upcomming features and software version.

Alternatives considered

[Hoteliga](https://www.capterra.com/p/135174/Hoteliga/)[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[Innkeeper's Advantage](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/)[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

Reason for choosing Lodgify

Some other OHMS contains a lot of extra fees and frustrating limitations. Lodgify is simple yet powerful. They gives a really worthy software. They dont want to cheat you like many US based web company today !

Review Source

EeAL

Elodie et Arnaud L.  
Gérant  
Hospitality  
Used the software for: Less than 6 months

### "Lodgify "

April 21, 2023

5.0

Pros

Lodgify permet de centraliser toutes les réservations et de les gérer facilement, en évitant les conflits de réservations.Connecter le compte bancaire du propriétaire pour une annonce dédiée. Très bon support client

Cons

Certaines informations provenant de plateformes de réservation tierces, telles que Booking.com, peuvent ne pas être intégrées correctement dans Lodgify. Par exemple, l'heure d'arrivée des voyageurs sur Booking.com ne soit pas correctement transmise à Lodgify.

Review Source

Response from Lodgify

April 25, 2023

Hello Elodie, Thank you for your review. We are glad you find Lodgify helpful in centralizing and managing your reservations efficiently. We appreciate your feedback regarding the integration of information from third-party booking platforms, and we will work to improve this aspect of our service, until then, you can reach out to us at help@lodgify.com We are committed to providing excellent customer support and are thrilled to hear that you have had a positive experience with our team. Thank you for choosing Lodgify! Best wishes, The Lodgify Team.

GG

Göktug G.  
Dr  
Hospitality  
Used the software for: Less than 6 months

### "Gute Fewo Software"

February 8, 2024

5.0

Pros

Einfache Handhabung & gute Benutzeroberfläche & eine Anarbeitung durch Lodgify Mitarbeiter, das erleichtert alles.

Cons

Noch keine negativ Punkte entdeckt. Die Übersetzung ins Deutsche ist eventuell manchmal fehlerhaft.

Review Source

Response from Lodgify

April 29, 2024

Hallo Göktug, vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie unsere Wohnungssoftware einfach zu bedienen finden und unsere Benutzeroberfläche schätzen. Unser Team arbeitet hart daran, einen reibungslosen Ablauf für unsere Nutzer zu gewährleisten, und wir freuen uns, dass Sie es hilfreich finden. Wir freuen uns über Ihr Feedback zur Übersetzung ins Deutsche und werden es bei zukünftigen Verbesserungen berücksichtigen. Sollten Sie jemals auf Probleme stoßen oder weiteres Feedback haben, zögern Sie bitte nicht, uns dies mitzuteilen. Wir sind gerne für Sie da! Mit freundlichen Grüßen, Das Lodgify-Team

AD

Aurélien D.  
Gérant  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Studio Montreuil aime la gestion et le regroupement des différentes plateformes dans le calendrier"

April 6, 2023

5.0

Pros

la formation de \[caché sensible contenu\] est CLAIRE c'est une personne patiente et Pédagogue.

Cons

je regrette l'absence du choix de couleurs dans le constructeur de site.

Review Source

Response from Lodgify

April 12, 2023

Hello Aurélien, Thank you for your review. We're glad to hear that you find the management and grouping of different platforms in the calendar helpful. We aim to provide our customers with a unified and streamlined approach to managing their bookings across multiple platforms. We appreciate your feedback about our customer support representative. We strive to provide excellent customer support, and we're glad he was patient and pedagogical in assisting you. Regarding your feedback about the site builder, we understand that having the ability to choose colors is important for creating a customized and visually appealing website. We continuously work on enhancing our site builder features, and we will consider your feedback as we improve our platform. If you have any other suggestions or requirements for the site builder or any other aspect of Lodgify, please feel free to contact our customer support team. We are here to assist you and ensure our platform meets your needs. Thank you for choosing Lodgify as your booking management solution, and we appreciate your feedback as we strive to improve our platform continuously. Best wishes, The Lodgify Team.

VF

Victor F.  
Baustellenbetreuung  
Architecture & Planning  
Used the software for: Less than 6 months

### "Gute Software aber Luft nach oben bei der Websitegestaltung und Vermarktung"

February 22, 2024

4.0

Pros

Die Kundenbetreuung, die Einfachheit wie alle Portale über eine App gesteuert werden können, Die ständige Erinnerung auf allen Portalen sichtbar zu sein

Cons

Die Websitegestaltung bietet viel Luft nach oben, Die Sichtbarkeit, also SEO könnte deutlich verbessert werden

Review Source

Response from Lodgify

March 4, 2024

Hallo Victor, vielen Dank für Ihr Feedback zu unserer Software. Es freut uns zu hören, dass Sie mit unserem Kundenservice zufrieden sind und Sie die Einfachheit unseres Channelmanagers in der App schätzen. Wir nehmen Ihre Anmerkungen zur Websitegestaltung und zur Verbesserung der Sichtbarkeit durch SEO ernst. Wir arbeiten kontinuierlich daran, unsere Plattform zu verbessern, um Ihren Anforderungen besser gerecht zu werden. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Bei Fragen oder Anregungen stehen wir Ihnen jederzeit gerne zur Verfügung. Mit freundlichen Grüßen, Ihr Lodgify-Team

SB

Scott B.  
Administrator  
Real Estate  
Used the software for: Less than 6 months

### "Great Software!"

April 28, 2023

5.0

Pros

Unified calendar so you can easily list on multiple platforms and cleaning calendar

Cons

Some activities still need to take place on booking platforms and this is slightly different for each platform. hard to track but if you keep the info to hand not a big issue.

Review Source

Response from Lodgify

May 11, 2023

Hello Scott, Thank you for taking the time to review Lodgify. We're glad you find the unified and cleaning calendars helpful in managing your listings across multiple platforms. We understand that some activities still need to occur on booking platforms, and it can be challenging to keep track of everything. However, our team is always available to assist you with any questions or concerns that you may have. Thank you for choosing Lodgify, and we hope to continue providing you with great software and support. Best wishes, The Lodgify Team.

RM

Richard M.  
Co-Founder CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great Product!"

April 21, 2023

5.0

Currently First-In-Class

Pros

The products ease of use and intergration with our business processes

Cons

Ftom the website viewing to first contact with a representative online to the webinar training for account set up it was a professional and quality experience

Reason for choosing Lodgify

After a thoughtful review we decided to go with lodgify

Review Source

Response from Lodgify

April 25, 2023

Hello Richard, Thank you for your positive review of Lodgify! It's great to hear that you found the product easy to use and that it integrated well with your business processes. We are committed to providing a professional and quality experience for all of our users, from the website viewing to the onboarding process. We appreciate your thoughtful consideration in choosing Lodgify and are thrilled to hear that we are currently first-in-class for your needs. If you have any further feedback or suggestions, please do not hesitate to let us know. Best wishes, The Lodgify Team

DW

Don W.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Lots of Options"

January 6, 2022

4.0

My overall experience is positive and I am staying with Lodgify. I just wish their service response time was better.

Pros

I like the integration of the reservation system into my website and the API with Airbnb and VRBO.

Cons

I am not very impressed with customer service. No one ever answers the phone which requires that I email them and wait for a response. It's not conducive to getting things resolved immediately. Their email responses are very informative but it's just not a quick method.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Reason for choosing Lodgify

I liked their integration for my website better.

Review Source

Response from Lodgify

February 8, 2022

Hi Don, thanks for your kind feedback about our software! We love that you were easily able to create your own website and sync all your booking channels. We're gutted you feel that we missed the mark with response times. We put customer experience and satisfaction as our priority, and your review pushes us to do better. We'll use your feedback to make us better and to ensure you don't feel that way again! Best regards, The Lodgify Team

CS

Chelsey S.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "So pleased with ALL that Lodgify has to offer!"

September 4, 2022

5.0

Pros

I switched from a different software to Lodgify after reading about their great customer service and additional features. I couldn't be more pleased! Not only was it a seamless integration to switch from one software to another in one day, but the support I received along the way was unmatched. The on-boarding calls were so helpful and made me feel very confident with the whole system. Can't recommend them enough!

Cons

It was a little cumbersome to integrate with booking.com and VRBO, but customer support was there to help, and we got it done.

Alternatives considered

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

Review Source

Response from Lodgify

December 29, 2022

Hello Chelsey, Thanks for leaving us such a wonderful review. We are thrilled you loved your experience; our staff will definitely be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again. Best wishes, Lodgify Team.

AM

Andreas M.  
\-  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "New management system & setup "

March 2, 2023

5.0

Pros

All-in-one Solutions Within the variety of tools and flexibility

Cons

Great management environment I'm very important website builder securities and that make gogia a grade platform by my short experience on it

Reason for choosing Lodgify

what variety of Solutions the opportunity of "free" & trial version and the in person setup service

Review Source

Response from Lodgify

March 7, 2023

Hello Andreas, Thank you for your feedback. We're glad you've had a great overall experience with Lodgify! If you have any questions or concerns, don't hesitate to contact Lodgify's customer support team for assistance. Best wishes, The Lodgify Team

AM

Adriano M.  
Impiegato  
Hospitality  
Used the software for: I used a free trial

### "Facilità "

November 3, 2023

5.0

Pros

La semplicità nell'uso del software alla portata di tutti.

Cons

Non ci sono problemi come detto programna semplice

Review Source

Response from Lodgify

November 8, 2023

Ciao Adriano, Grazie mille per aver condiviso la tua esperienza! Apprezziamo molto il tuo feedback. Siamo estremamente felici di sapere che trovi il nostro software facile da utilizzare e accessibile a tutti. La semplicità e l'usabilità sono qualità a cui attribuiamo grande importanza ed è davvero entusiasmante sapere che hai avuto un'esperienza positiva. Ancora una volta, ti ringraziamo di cuore per il tuo feedback e per aver scelto il nostro software. Siamo qui per garantire la migliore esperienza possibile agli utenti e recensioni come la tua ci spronano a continuare a migliorare e a fornire un servizio eccezionale. Se hai domande o suggerimenti, non esitare a contattarci. Il nostro team è a tua disposizione per aiutarti. Un saluto, Il team Lodgify

DF

Danny F.  
GF  
Architecture & Planning  
Used the software for: Less than 6 months

### "Bewertung Lodgify"

January 24, 2024

5.0

Pros

Alles in Allem intergriert. berichte Bewertungen und Buchungen.

Cons

Müsste am besten alles sicher sycronisieren können, macht es aber noch nicht.

Switched from

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

Nicht selbst erklärende Software, nicht so gut händelbar.

Review Source

Response from Lodgify

January 31, 2024

Hallo Danny, vielen Dank, dass Sie uns Ihre Erfahrungen mit Lodgify mitteilen. Wir verstehen Ihre Bedenken bezüglich der Synchronisierung. Bitte wenden Sie sich an unser Support-Team, und wir werden mit Ihnen zusammenarbeiten, um alle Synchronisierungsprobleme zu lösen, die Sie möglicherweise haben. Vielen Dank, dass Sie sich für Lodgify entschieden haben, und wir freuen uns darauf, Sie weiter zu unterstützen. Liebe Grüße Das Lodgify-Team

VR

Verified Reviewer  
Principal Designer  
Internet  
Used the software for: 1-2 years

### "Easy way to make a vacation rental website!"

January 4, 2018

5.0

Pros

I'm a professional web designer/developer, and I opted to not design/code a site from scratch because it was much easier to do with Lodgify. Considering how nice the templates are and the flexibility to be able to customize stuff with HTML/CSS/JS, it just made sense to purchase Lodgify. Their customer service is also exemplary! Totally worth the small amount of money I pay for it each year.

Cons

I'm a non-professional vacation rental owner, so I do everything from my mobile phone. Lodgify is great and easy to use on a desktop, but I typically manage my business and site from my mobile or tablet. It's not super easy to use from devices other than a desktop/laptop. That's my only really complaint. Looking forward to the day when they have an app!

Review Source

Response from Lodgify

January 5, 2018

Thanks for taking the time to review your Lodgify experience. We're so humbled to hear that even for a professional web developer, our software was the best option for your vacation rental business needs. We're pleased you're happy with the look and feel of your website, and have been able to customize it to your taste. We're always working on ways to improve our software. Please keep an eye on our blog and your emails for future updates to our product. Best wishes for a successful 2018! The Lodgify Team

aF

ali F.  
owner  
Hospitality  
Used the software for: Less than 6 months

### "great"

May 28, 2023

5.0

customer service is awesome getting started!

Pros

Great product, customer service is brilliant!

Cons

setting up takes a long time, could do with maybe smoothing the process out for the user

Review Source

Response from Lodgify

June 8, 2023

Hello Ali, Thank you for your feedback! We're delighted that you find our product incredible and that our customer service has been brilliant. Providing exceptional service is one of our top priorities, and we're glad we've met your expectations. We understand that the setup process can sometimes be time-consuming, and we appreciate your suggestion of smoothing out the process for the user. We're constantly improving our onboarding experience to make it more streamlined and efficient. Your feedback is valuable to us, and we'll consider it as we continue to enhance our user experience. We're thrilled that our customer service has been fantastic in helping you get started. Our team is dedicated to assisting you every step of the way and ensuring a smooth onboarding process. If you have any further questions or need additional support, please don't hesitate to contact us. We're here to help. Thank you for choosing our product, and we appreciate your positive feedback. We'll continue striving to provide you with a great product and exceptional customer service.

DO

Dan O.  
Holiday let manager  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### " Brilliant tool for simple rental management "

February 15, 2024

5.0

Setup video call was really helpful, having someone actually do most of the setup for you.

Pros

Adjusting the rates across different calendars and the website builder.

Cons

It is quite technical for people not used to it.

Reason for choosing Lodgify

It seemed to have the best reviews and recommendations.

Review Source

Response from Lodgify

February 28, 2024

Hi Dan , Thank you for taking the time to share your experience with Lodgify! We understand that navigating a new platform can sometimes feel technical, but we're glad to hear that our setup video call was helpful in guiding you through the process. We're honored that you chose Lodgify based on the positive reviews and recommendations. If you ever have any questions or need further assistance, please feel free to reach out to us. We're here to help you make the most of your experience with Lodgify! Best regards, The Lodgify Team

MH

Mark H.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Best value for the Money. "

February 24, 2024

5.0

So far, Excellent. Looking forward to getting into it.

Pros

Makes it super easy to manage multiple properties

Cons

As with any, steep learning curve but their customer support was excellent at helping us set it up.

Review Source

Response from Lodgify

February 28, 2024

Hi Mark, Thank you for your review! Managing multiple properties can indeed be challenging, but we're glad our platform makes it easier for you. Our team is dedicated to providing excellent customer support, and we're thrilled to hear that you found our assistance helpful during setup. We're here to support you as you continue to explore and utilize Lodgify. If you have any questions or need further assistance, please don't hesitate to reach out. Best wishes, The Lodgify Team

JF

Julien F.  
Président  
Real Estate  
Used the software for: Less than 6 months

### "Déçu"

April 13, 2023

2.0

Pros

L'équipe de support est réactif mais malheureusement le produit ne convient pas à nos attentes

Cons

\- La synchronisation de biens & le tableau excel qu'il faut remplir ne sont pas intuitif - La mise en route est assez longue

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Lodgify

prix

Review Source

Response from Lodgify

April 21, 2023

Hi Julien, Thank you for sharing your feedback with us. We're glad to hear that our support team has been responsive in assisting you. We're sorry to hear that the product hasn't met your expectations, particularly in regard to the synchronization of assets and the Excel table setup. We appreciate your honesty and feedback, and we'll take it into consideration as we continue to improve our product. We now have a tool that helps users to self-map their properties with their channels to improve this process. However, we haven't fully rolled it out to all of our customer bases. We understand that the onboarding process can be time-consuming, and we're always looking for ways to streamline it for our customers. And that's why we offer free onboarding calls to get you fully set up and are developing the self-mapping tool. Thank you again for your feedback, and please don't hesitate to reach out if you have any further concerns or suggestions. Best wishes, The Lodgify Team.

MV

Michelle V.  
Property Manager/Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Vacation rental management made easy "

June 9, 2023

5.0

Pros

I enjoyed meeting with Aleesia for my onboarding. She was extremely helpful and answered all my questions!

Cons

I do wish I had the option to change my calendar type- being in the United States, a few of my guests have been a little confused by the Monday start date if the week, but in the end, no big deal!

Reason for choosing Lodgify

Ease of use and price

Review Source

Response from Lodgify

June 22, 2023

Hello Michelle, Thank you for sharing your experience with us! We're glad to hear that your vacation rental management has been made easy with Lodgify. We appreciate your positive feedback about Aleesia and the helpfulness she provided during your onboarding process. It's great knowing she could answer all your questions and assist you effectively. We understand your feedback regarding the calendar type and apologize for any confusion it may have caused your guests. We'll take note of this suggestion for future improvements. We're delighted that you chose Lodgify for its ease of use and pricing, and we're grateful for your trust in our platform. If you have any further questions or need assistance, please don't hesitate to contact our team. Thank you for being a valued customer, and we're here to support you in managing your vacation rentals smoothly. Best wishes, The Lodgify Team.

AC

Andrea C.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Love Lodgify"

February 29, 2024

5.0

Great! Easy to onboard and the best customer service!!

Pros

Easy to use and great customer service! And so easy to integrate all sites!

Cons

I prefer monthly calendar view, not weekly view

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Wix was difficult to work with and could not sync

Review Source

Response from Lodgify

March 4, 2024

Hi Andrea, We're thrilled to hear that you love using Lodgify! Making your experience easy and seamless is our top priority. We appreciate your positive feedback! Thank you for choosing Lodgify, and we're glad we could provide you with a smooth transition from Wix. If you have any further suggestions or questions, please don't hesitate to let us know. Best wishes, The Lodgify Team

SL

Stephanie L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Building our Rental Business"

April 11, 2022

3.0

Overall it has been good. \[SENSITIVE CONTENT\] has been amazing to work with and very helpful. Contacting the help desk didn't provide helpful, so I went back to her and was answered immediately. Additionally, it seems that items may not be saved appropriately on Lodgify nor the channels. It takes some work to make things match.

Pros

I like the fact that we can manage reservations across all channels in one location.

Cons

There are times when it seems that the layout/menu could be simplified to make things easier to find and to deal with. Items are duplicated and in different locations. It also freezes up if you've been working on it for a few hours.

Review Source

Response from Lodgify

April 14, 2022

Hello Stephanie, Thanks for your feedback. We love that you are finding our channel integrations feature useful. Your feedback will help us get better, so we appreciate you bringing these things to our attention. Best Wishes, The Lodgify Team

EF

Etienne F.  
Conseiller technologique principal  
Computer Hardware  
Used the software for: Less than 6 months

### "Avis après 2 semaines d’utilisation."

September 18, 2023

5.0

À date, j’apprécie la solution. La formation d’introduction était claire et le support est rapide et précis.

Pros

Synchronisation, gestions des canaux, gestion des reservations

Cons

Pourrait décrire le processus et les étapes qui suivront quand on ajoute un canal vu que ça varie de l’un à l’autre.

Reason for choosing Lodgify

Fonctionnait avec les canaux visés ainsi que la plateforme de gestion de prix dynamique que j’avais identifiée. La possibilité de faire un essai était aussi appréciable.

Review Source

Response from Lodgify

September 27, 2023

Dear Etienne, We appreciate your positive comments about our synchronization, channel management, and reservation management. Your suggestion to describe the process for adding different channels is noted. We'll work on providing clearer guidance in this regard. We're delighted to hear that you're satisfied with our introductory training and support. If you have any more suggestions or questions, please feel free to reach out. Best regards, The Lodgify Team

SD

Sean D.  
Principal  
Management Consulting  
Used the software for: 2+ years

### "Clunky at times, but overall very functional"

March 21, 2017

3.0

I've been using the Lodgify platform a little over a year and it works quite well. The mobile sites have been a bit clunky, and sometimes when I'm on the website it will look buggy on the screen but the main functions of showing users the property, letting them book and pay by credit, Stripe integration that sends the money straight to my account, all great. I like the message interface that lets me talk with guests, and it's easy to change rates, do promotions, and customize for your specific property.

Pros

works great for taking reservations, allowing guests to pay, sends money straight to my account with Stripe integration. Easy messaging interface to talk with guests. Easy to do promotions, discounts, custom rates for peak seasons, etc.

Cons

loads slow and mobile is a little clunky

Review Source

Response from Lodgify

July 19, 2017

Hi Sean, thank you for taking the time to leave your feedback about Lodgify. We're pleased to hear you are happy with how your website looks and how guests can pay for their reservations so easily via your website. It's also great to hear you are making full use of our reservation system to communicate with guests, change rates and add promotions. We are constantly performing updates and improvements to our software to make sure it is compatible with the latest mobile technologies. We're glad to hear you are pleased with the value and the overall functions of Lodgify. Thanks for being a loyal Lodgify user! Best wishes, The Lodgify Team

Vitalii L.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Poor customer support and a lot of bugs "

January 8, 2024

2.0

Pros

Channel manager, pricing.

Cons

Onboarding is a waste of time. Synchronization problems. No Ukrainian language but Russian. You cannot see a clients photos when they send it to you and more

Review Source

Response from Lodgify

January 10, 2024

Hi Vitalii, We're genuinely sorry to hear about the challenges you've encountered. Your feedback is incredibly important, and we're committed to improving your experience. We'll work diligently to address the issues you've raised, especially with onboarding and language support. If you need immediate assistance or have further insights, please connect with us directly so we can assist you promptly. Best wishes, The Lodgify Team

RR

Raffaele R.  
Owner/Operator  
Real Estate  
Used the software for: Less than 6 months

### "On Boarding "

April 28, 2023

5.0

The support team is very responsive. Sara Marzorati was excellent in helping with process.

Pros

Incredible features and really everything needed to manage vacation rentals.

Cons

Would like to see a support button on the drop down menu.

Review Source

Response from Lodgify

May 11, 2023

Hello Raffaele, Thank you for taking the time to leave a review! We're glad you find our vacation rental management features incredible and comprehensive. We appreciate your feedback regarding the support button and will consider it for future updates. We're also happy to hear that our support team, particularly Sara Marzorati, was able to provide you with excellent assistance during the onboarding process. If you have any further questions or concerns, please don't hesitate to contact us. Best wishes, The Lodgify Team.

DD

Dustin D.  
Part-Owner  
Hospitality  
Used the software for: 1-2 years

### "Great Experience, Happy we found this company"

March 24, 2017

5.0

For the price, there isn't a better online lodging platform. Most platforms similar to lodgify cost up to thousands per year after they take a commission for the sales that I generate. Lodgify's low monthly cost is perfect for business that want an easy to use, customer friendly experience without gimmicks.

Pros

Easy to customize website that fits my customer's needs. The calendar feature has a great interface.

Cons

Company will roll out an update and I feel in the dark for a while until I figure out how it works. I don't like the "create booking with quote" feature. I wish I could just create a booking and select what emails to send to my customer through a drop-down box or something similar. Probably 75% of my bookings are over the phone so the only emails I need to send are receipts and the automated 3 days before arrival email. I want to dismiss the "Guest Agrees" email while still creating a quote.

Review Source

Response from Lodgify

July 19, 2017

Hi Dustin, thank you so much for taking the time to leave feedback about your experience with Lodgify. We're pleased to hear you're happy with the value for money and that your website has been easy to customize for your guests. We're always working on updates and whenever there is a release, we try our best to provide users with manuals via our Knowledge Base. If there is anything that remains unclear about any previous update, please kindly get in touch with your support agent and they will be more than happy to resolve any doubts. Thanks for being a loyal Lodgify user! Best wishes, The Lodgify Team

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