SolarWinds

Pingdom


4.5 / 5
34 reviews

Who Uses This Software?

Website and performance monitoring made easy. Pingdom delivers features for anyone with an online presence, whether youre interested in uptime, performance monitoring or both.


Average Ratings

34 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $14.95/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • SolarWinds
  • www.pingdom.com/
  • Founded 2007
  • Sweden

About Pingdom

All-in-one solution that makes it easy for your to monitor your website.


Pingdom Features

  • Availability Testing
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Performance Metrics
  • Real Time Monitoring
  • Transaction Monitoring
  • Uptime Reporting

Pingdom Reviews Recently Reviewed!


A Managed Services Screwdriver

Jun 24, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great piece of monitoring software that has a well designed interface. This has been our go to tool for monitoring site down issues, and high priority system outages. It is easy to configure all types of standard checks, from the 200 check to string checks and more. You can tell at a glance what is up but more importantly what is NOT up. We use this as a monitoring system for hundreds and hundreds of sites and systems, we also have this feed into other tools such as our ticket system to automatically create and update tickets.

Cons: Performance has started to suffer as the number of monitored items grows. We now monitor more than a thousand unique items and it is started to take a long time to load individual items, not to mention the overview. This is starting to cause some frustration, I am not sure if Pingdom will continue to scale with us, however we would like it to. Sometimes we have false positive alerts, however this is usually due to configuration issue and not a fault of Pingdom.

Overall: Pingdom has helped us greatly in our quest to monitor our clients websites and underlying systems for availability. It is also a great tool for determining root cause of the issue, or as a jumping off point for further investigation. As we move into a large number of monitored items we are starting to see some serious performance slow downs, hopefully which can be resolved as we continue to grow.

Get alert if your site goes down immediately, with Pingdom monitoring service.

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pingdom will help you to monitor your website and keep track of when it goes down. You can set the interval when to check your website. You can see details report of delay from many servers. It will send you mail/SMS when the site goes down so you can take a look at what happens.

I love to the page speed tool, which shows how can I improve my page speed and finetune with the server.

Cons: Price is a little expensive for these tools. Sometimes gives a false alert when comparing with other. Sometimes it fails to check downtime, which happens once a week or two.

Overall: I am daily using it to see my website workes ok. It will give me a total detail report of when it went down, when it came back online and how it is performing. it also helps me to fix pages content with their page tool. If their price suits you, it is a great tool, even their free plan is awesome.

One great piece of my peace of mind toolset.

Aug 15, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a web professional who provides managed hosting services for my clients, Pingom's service has been extremely helpful in catching server issues that need my prompt response. Being able to have a notification on my smartphone in those rare cases when a site becomes unresponsive has enabled me to respond quicker and minimize downtime.

Cons: There have been a couple of occasions when I did not receive a downtime notification. I'm not sure if it was an issue with the app or further up in the service's workings. This has not been a consistent issue, and has occurred very few times.

Overall: Peace of mind in knowing that I'll be alerted to website downtime. Verification of restored uptime, and reports of downtime instances are also great features.

Pingdom help maintain websites

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to see at a quick scan what elements on specific pages can cause for example loading issues. This allows me to see dead links or even things I may need to optimize to decrease page load times.

Cons: I wish it had the ability to tell you in html/css what elements on the page the items came from.

Overall: Pingdom has saved me many hours of troubleshooting websites and time is important.

Using pingdom on daily basis for monitoring APIs and hosts latency and uptimes.

Apr 04, 2018
5/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Reliable , detection is immediately.

Allows to configure the checks according to the request/response needed.

Cons: Root cause reports are sometimes poor and don't provide the needed information.

No special improvements in the past 2 years.

Recurring alerts don't get automatic detection as known issue and it cause harressing messages until issue resolved.

Capterra loader

Great service for monitoring site speed and downtime

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We love the fact that we can set up instant email alerts if any of our sites experience downtime. The site speed function is quite useful too when it comes to optimising sites and their load time.

Cons: It's not the cheapest service which could put some people off, but it really is worth the money in our view.

I love pingdom, I just have a hard time paying their price point

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Pingdom is the best, quickest, easiest to use and from what I can tell the best designed in it's class.

Cons: My only issue with Pingdom has always been the cost. It was always too excessive for me to use since I monitor hundreds of sites.

Excellent Web Site Monitoring

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pingdom is monitoring my websites, I get alerts whenever anything goes wrong so I can take action before if effects my visitors.

Capterra loader

One of the originals, but no longer the best

Apr 11, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Pingdom is one of the original services (at least that I can remember) for ping uptime testing. Its uptime alerting is reliable and stable.

Cons: Unfortunately the price point just isn't competitive anymore, relative to the features they provide. They only offer 1 minute check intervals (I use a competitor that gets down to 30 second intervals), threshold alerting is only available on higher tier plans, and you can't pay per-check so the moment you cross 10 your plan price nearly triples.

A great single source for everything in website monitoring

Apr 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Has a good set of free tools for analyzing website speed. Pricing is favorable compared to competitors. Has some great features for ecommerce sites.

Cons: Although the pricing is generally affordable, the service is priced in tiers which have a relatively big jump between them. Some competitor pricing models are more granular.

Best website monitoring and speed test tool out there

Aug 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using buffer to test website load times and the results provided by pingdom is the most accurate ones i've ever come across.

Cons: There should be more test locations to choose from. Currently, there are only 4 test locations and that doesn't really make the tool comprehensive enough.

Reliable and affordable site monitoring tool

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This software saved us many times when we launched our new site.

Cons: A bit complicated to set up but well worth it.

Easy to use and provides good data over time

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to setup alerts and see historical data of the uptime of our websites. It allows us to know when our website is down before our customers yell at us.

Cons: This software does exactly what it needs to do but nothing more. It is a fairly narrow purpose but useful.

Great uptime and response tool, allowing real-time site performance

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to test from multiple locations at short intervals. Very easy to change monitoring and customise alert threshold.

Having this has allowed us switch on and off ppc campaigns if the clients website goes down, saving the clients hundreds of pounds.

Cons: Although the free solution gives a good introduction, you really have to purchase the full version to get a true insight into performance.

A powerful tool for monitoring your websites.

May 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -It allows you to customize alerts.

-It also has a mobile app to check tests on the go.

-The uptime monitoring service is useful to identify any issues that your website may be facing.

Cons: -You need to understand programming in order to use all the features.

-It gets expensive if you have too many websites to monitor.

Fast efficient but costly site monitoring software

Feb 27, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Does a lot. Site monitoring, real-time visitor analytics, page speed and more. A full-featured software

Cons: Pingdom is too expensive. There are other services out there that will do basic uptime monitoring for free and page speed testing for free too. I don't believe the feature set is worth the cost.

Best way to monitor Network connections

Jun 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great way to monitor multiple networks. Very reliable and accurate when it comes to communicating a network outage. Easy to use.

Cons: There really is not anything I do not like about Pingdom. It does exactly what I expect and need it to do.

Overall: Easy way to monitor networks and is very quick to update.

Great for speed testing a site

Sep 25, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Pingdom is super easy to use and is a great tool for optimizing websites for load time. You can get a lot of information quickly and test various configurations or changes easily.

Cons: The big downside is that the results to not seem to be consistent all of the time making it necessary to run multiple tests to ensure you are seeing a good result.

May 31, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

3 / 5
Value for Money

Sep 09, 2015
5/5
Overall

Easy to setup, reliable

Nov 08, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I have been using multiple downtime monitoring systems together, pingdom has been reliable. Sometimes using JavaScript seems to be a better solution in monitoring than using DNS. Unfortunately, it no longer offers free version unless you have been with them for a while. I love the UI on their mobile app too, though downtime notification seems a little buggy sometimes.

Web Page Optimization Made Easy

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since we started using it our website has been performing better, cause it made it easy to check on our pages and optimize them, making them faster to download, and more friendly to users.

Cons: It involves having a programmer who can help you with certain aspects of your page, so if you are not that much into code and programming it can be a bit hard to fully optimize or understand the statistics Pingdom gives you

Pingdom definitely a need to monitor your server's uptime

Nov 16, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: My team and I thought pingdom is too expensive for what it can offer however we discover its capabilities and more usages after using for 6 months or so. Long term wise, it is better (in terms of cost) to use pingdom to monitor uptime, page speed etc. I have yet to reached its customer support so far, so i have decided to give it a 4-star.

Works great, no issues

Jan 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: reporting

Overall: I have used this kind of software for a long time and recently switched to Pingdom because it offers more reporting (such as load times over time). That is worth the slightly extra cost to me. Obviously, this kind of software is a must for any e-commerce site and it simply has to work. To date, it has worked fine.

Awesome tool for keeping your host motivated

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Pingdom was often a lifesaver for me. I would be notified before my web host even knew there was an issue and that allowed me to stay on top of website downtime.

When you're managing several sites and they all go offline though ... The SMS notifications can get tiresome. Still, they keep you motivated.

it's ok-ish

Feb 08, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: 1. We monitor many of their nodes not working for at least 5-10 mins/day which provides many false positives

2. The few time we needed tech support answers were slow and they did not provide proper answers/solutions to the issues we had (broken dashboards, missing checks etc)

Easy server monitoring for CEOs or not-full-time sysadmins

Feb 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Comments: In my startup, one of my partners has a small hosting company and deals with servers and infrastructure, but as a technical-but-not-full-time-sysadmin startup founder, Pingdom gives the easy, basic monitoring I just need to know if things are not going the right way.

Pingdom = realiability

Dec 12, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: We've used other services for availability monitoring, but Pingdom does that job and does it better. The pricing on the medium tiers seems a bit high and their UI can be a bit confusing at times. But hopefully, you aren't having to use it very often.

Apr 30, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

3 / 5
Value for Money

Site speet

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: What to know why your website is running slow? Try the site speed test on Pingdom. I regularly use this when troubleshooting client sites.

Easy to use but difficult to understand

Aug 22, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: - really easy to use

- mostly works fast

- fun design

Cons: - gives you different results when you test same thing multiple times and I cannot really understand why

- the reasons and suggestions are very technical and hard to understand

A essencial tool

Nov 18, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: It make easy check the online status of any server, including, reading data from json endpoints. It's a must have.

Feb 02, 2017
1/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

May 04, 2016
3/5
Overall