--- title: "SolarWinds Pingdom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SolarWinds Pingdom Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more." source_url: "https://www.capterra.com/p/131928/Pingdom/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # SolarWinds Pingdom Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SolarWinds Pingdom ## What is SolarWinds Pingdom? Your website is the face of your company. Every time it’s down or running slow, there’s a direct impact on the business, either in lost productivity or lost customers, and as a result, lost revenue. SolarWinds ® Pingdom® provides easy and affordable uptime, transaction, page speed, and real user monitoring (RUM) of your web applications. Make your websites faster and deliver a great digital user experience with actionable insights into your application’s health and performance. ## What is SolarWinds Pingdom used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Server Management](https://www.capterra.com/server-management-software/) Top alternative Featured Overall rating Based on 78 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price $15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SolarWinds Pingdom?[Manage this product listing](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-pingdom/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SolarWinds Pingdom 4.5 (78) VS. [4.7 (399)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (76) Ease Of Use 4.6 (398) Value For Money 4.2 (52) Value For Money 4.5 (367) Customer Service 4.1 (48) Customer Service 4.5 (363) ## SolarWinds Pingdom alternatives [4.5 (203)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (274)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/149314/Uptime/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) [4.8 (78)](https://www.capterra.com/p/234440/Uptimerobot/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234440/Uptimerobot/) [View all alternatives](https://www.capterra.com/p/131928/Pingdom/alternatives/) ## FAQs about SolarWinds Pingdom Overview ### What problems does Pingdom solve? Pingdom solves website downtime, slow page loads, and unclear service-health issues by monitoring sites, servers, applications, and transactions, sending alerts, and showing response-time and waterfall data that identifies problematic requests. Website administrators, IT operations teams, agencies managing client sites, and small business owners benefit from faster outage response and prioritized performance fixes. Answer based on 52 reviews Overview ### Which roles and teams benefit most from Pingdom? Pingdom is most used by engineering and IT teams, including heads of engineering, network administrators, NOC engineers, and support specialists, who monitor website availability, diagnose outages, and manage infrastructure alerts. Business owners, executives, product leads, and digital marketing or SEO teams use it to protect online services, track page performance, and spot issues that affect customer access and campaigns. Answer based on 67 reviews Overview ### What company size and industries is Pingdom built for? Pingdom is built for small businesses, which represent 75% of reviewers, especially in Information Technology and Services at 25%. It supports anyone with an online presence, including digital marketers, web hosting providers, web developers, and IT/web ops, with users also concentrated in Computer Software (16%) and Marketing and Advertising (14%). Answer based on 78 reviews Features and Usability ### What are the key features of Pingdom? Pingdom includes core website monitoring tools for uptime monitoring, availability testing, and outage detection, with configurable email, SMS, and Slack alerts. Its performance monitoring features provide page speed tests, load-time metrics, and waterfall analysis to identify slow page elements. Transaction monitoring and uptime reporting support ongoing website and application checks. Answer based on 30 reviews Pricing ### How much does it cost and what fees or limitations are included? Pingdom offers Synthetic Monitoring and Real User Monitoring from $15 per month each, with a free trial available. Synthetic pricing varies by uptime, advanced checks, and SMS volumes; Real User Monitoring scales from 100,000 to 1 billion pageviews. Reviewers report sizable tier jumps, higher-tier threshold alerts, and upfront payment requirements for discounts. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does Pingdom integrate with? Pingdom integrates with Slack, OpsGenie, PagerDuty, and Splunk On-Call. Slack is the most mentioned connection, and the catalog also includes incident response and alerting tools that route uptime notifications into existing operations workflows for monitoring and on-call teams. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Pingdom offer? Pingdom provides webinars, documentation, and videos to help teams get started. Webinars support live, guided learning, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs for self-paced learning and recurring training needs. Getting Started and Support ### What customer support options does Pingdom offer, and how do users rate the experience? Pingdom offers email/help desk, FAQ/forum resources, a knowledge base, and phone support. User feedback on support is mixed: some describe customer service and the user community positively, while others report slow or unanswered tickets. Reviewers also want faster response times, particularly when technical issues or alerts require attention. Answer based on 12 reviews Website monitoring ### How well does Pingdom monitor website uptime and performance? Pingdom provides easy website uptime, response-time, and page-speed monitoring with alerts by email, text message, and connected tools. Small business owners, agencies, and infrastructure teams value its clear dashboard and simple setup. Teams monitoring many sites or microservices may face rising costs, slower dashboards, and occasional configuration-related false alerts. Answer based on 22 reviews ## Features AI summary Based on 1,850 Website Monitoring reviews Capterra data shows that buyers of Website Monitoring rank the following features as their top priorities: - **Real-Time Notifications** (**60%** of reviewers rated this feature as critical) - **Server Monitoring** (**59%**) - **Alerts/Notifications** (**62%**) Pingdom supports all three of the features reviewers rate most important: **Real-Time Notifications**, **Server Monitoring**, and **Alerts/Notifications**. Together, these capabilities help businesses spot outages and performance issues quickly, keep track of server health, and respond to incidents faster, allowing teams to maintain uptime and deliver a more reliable user experience. Real-Time Notifications 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Uptime Reporting 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Real-Time Monitoring 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Email Alerts 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Performance Metrics 4.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Alerts/Notifications 4.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges SolarWinds Pingdom 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Availability Testing: Test the availability of websites and/or browsers - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Visualization: Graphical representation of data - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For Websites: Software is used for working on online pages - In-App Events Tracking: Track user activities and events within an application. - Log Analysis: Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks - Log Collection: Collects and aggregates data from various systems within the IT environment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. Features 4.4 (74) 4.4 Based on 74 reviews ## Pricing Value for money 4.2 (52) Free Trial [View pricing plan details](https://www.capterra.com/p/131928/Pingdom/pricing/) Synthetic Monitoring $15.00 Flat Rate,Per Month It includes: - Email and SMS Alerting - Maintenance Windows - Page Speed Monitoring - Public Status Pages and Reports - Transaction Monitoring - Unlimited Users - Uptime Monitoring Real User Monitoring $15.00 Flat Rate,Per Month It includes: - 13-Month Data Retention - Performance Filtering - Shareable Reports - Unlimited Number of Sites - Unlimited Users Value for money 4.2 (52) 4.2 Based on 52 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (48) 4.1 Based on 48 reviews ## User reviews Overall rating 4.5 Based on 78 reviews Filter by rating Counts reflect reviews available in this feed. 5(51) 4(18) 3(6) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful Prashant D. Devops Engineer Used the software for: 3-5 years ### "Reliable Effective Website and Server Monitoring with Pingdom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 4, 2023 Pros We can monitor websites, server ping status, trace-route, website response code, ssl and also create alerts for the same. It also check the dns and provide the appropriate reason when url is down. Really helpful in production environment. Cons It only works in public domain.For private IP or sub-net we need to configure in house monitoring tool. SB ShahRukh B. IT Management Used the software for: 3-5 years ### "Pindgom- simplify alerts and performance monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 28, 2024 SolarWinds Pingdom provides valuable monitoring capabilities for IT systems and applications. It presents an accessible, easily adaptable and customizable architecture to any user. It has an active user community and provides great customer support services. It helps organizations to ensure the availability and performance of their online assets and applications. Pros It provides real-time monitoring of websites, applications and servers. It has a simple, effective dashboard and allows organizations to track how users interact with their websites and applications. It has user-friendly interface and has ease of setup. It also offers a mobile application enabling users to monitor performance and receive alerts on the go. Cons It could add more features like a detailed analysis of what went wrong when the app was unreachable and a detailed action-plan of what could be done to solve, specially in case of false positives on web server checks due to timeouts on hops along the way. Torikul I. Freelancer - WordPress Developer & Web Expert Used the software for: 3-5 years ### "It's a good tool but it could be more better from my point of view" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 2, 2021 My overall experience is average, I don't feel comfortable using this tool. But yes, sometimes clients ask me to improve the website performance with a special focus on the Pingdom testing tool. That time I use Pingdom to make the client happy. I think this tool needs to improve UI/UX more, people like me will start loving this tool again. Pros It's easy to use, has a good performance board that shows what grade the site got, its loading time, page size etc that helps to get a clear concept about website performance. Pingdom has a good functionality of downloading website reports har.json file. It's a very unique thing, I didn't get anything like this in other speed testing tools. Like other testing tools, Pingdom also shows how to improve the speed score of a website, this is a very important thing because every testing tool has its own algorithm. Cons Like the other speed testing tool, Pingdom works similarly, there are no different and unique things on it that will bring me always to use this software. Even this tool is so hard, they show a lot of obstacles that often does not work as a reason for the website slow loading. There is some user experience problem in this tool. For example, after completing the scan, it not redirects me to the result section. Results show below of the hero section, no animation, no redirection nothing! It should perfectly represent the scan results. Vikas T. admin Used the software for: 1-3 years ### " checks website uptime , performance and functionality of website." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2023 Great. Pros easy to implement and push notifications, SMS, and email notifications sent in real-time when problems are found. Cons I did not find anything least of this . it is amazing . but I think price is some higher . TS Technical Support Engineer Technical Support Engineer Used the software for: 3-5 years ### "Monitor everything, anytime " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 23, 2021 It pings our phones, emails, collaboration tools and we rarely have issues with it. I recommend for medium and large enterprise monitoring cross-continent. Pros The global ping. When attempting to ping a certain host, it tries from multiple locations around the world and helps us isolate whether the issue is with a local provider or global. Cons Page loading times. In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state. Also, the Root Cause per host sometimes tends to take a longer period for generation, which can lead to data insufficiency. Moises M. Design and Marketing Used the software for: 1-3 years ### "When it comes to performance optimization, this is the best way to have clarity" 5.0 December 14, 2021 Pros The best thing about pingdom tool is to be able to keep up to date with the activity of my site, to be able to act fast to fix it. Easy to use control panel Besides that I can optimize my pages and measure the performance of it, I can analyze each request to see what is causing the delays and problems, and it is very useful to be able to see it in a waterfall graph. Cons The speed tests are not always the same so you need to do several tests to have an average value and the Support is a little slow for my taste, also it would be very useful to have a mobile application especially to receive notifications from the cell phone. O/ Owner / Graphic Designer Owner / Graphic Designer Used the software for: 3-5 years ### "Great service for monitoring site speed and downtime" 5.0 June 1, 2018 Pros We love the fact that we can set up instant email alerts if any of our sites experience downtime. The site speed function is quite useful too when it comes to optimising sites and their load time. Cons It's not the cheapest service which could put some people off, but it really is worth the money in our view. Emil Maltesen F. Head of Engineering Used the software for: 1-3 years ### "Reliable uptime monitoring" 5.0 February 20, 2024 Pros Very reliable and does what it does extremely well Cons Costs. It is not cheap for all the options. DW Director Web Technology Director Web Technology Used the software for: 3-5 years ### "Pingdom Is Like an XRay into Your Site" 4.0 December 9, 2019 I recommend Pingdom for new web site owners for monitoring their web site speed. It worked well for me at the free level, but I'm not seeing the value for the higher tiers. Pros I like that I can see the "waterfall" view of my site, which helps me to determine what elements are causing my page to load slowly. It does work and it works reliably. Cons I'm not happy that Pingdom's lowest tier runs about $45/month. There are many other vendors doing similar monitoring who charge less. I have an account on a competitor and pay under $50 for an entire year. PR President President Used the software for: 3-5 years ### "One of the originals, but no longer the best" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 13, 2018 Pros Pingdom is one of the original services (at least that I can remember) for ping uptime testing. Its uptime alerting is reliable and stable. Cons Unfortunately the price point just isn't competitive anymore, relative to the features they provide. They only offer 1 minute check intervals (I use a competitor that gets down to 30 second intervals), threshold alerting is only available on higher tier plans, and you can't pay per-check so the moment you cross 10 your plan price nearly triples. [View all Reviews](https://www.capterra.com/p/131928/Pingdom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Site24x7 vs SolarWinds Pingdom](https://www.capterra.com/compare/131928-168192/Pingdom-vs-Site24x7) [Datadog vs SolarWinds Pingdom](https://www.capterra.com/compare/131928-135453/Pingdom-vs-Datadog-Cloud-Monitoring)