# Page 3 | Pingdom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Pingdom the right Website Monitoring solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131928/Pingdom/reviews

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Pingdom

4.5 (78)

[View alternatives](https://www.capterra.com/p/131928/Pingdom/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Pingdom

## Showing most helpful reviews

Showing 51-75 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daniel H.  
QA and Support Specialist  
Investment Management  
Used the software for: 1-2 years

### "Monitor Uptime - Helps improve customer experience and sentiment"

April 20, 2019

5.0

It has helped us detect and resolve outages before clients even noticed there was a problem!

Pros

Track and monitor update for web base applications. Pingdom can alert you moments after your website/software platform becomes unresponsive. The best part is that Pingdom can send you text messages when an outage is detected.

Cons

When our company made some internal changes we set up a new Pingdom account and for some unknown reason the system triggered false positives saying one of our sites was down, when in fact it was up and working normally. The funny thing is that this problem didn't exist on our old Pingdom account

Review Source

PT

Paul T.  
Chairman  
Arts and Crafts  
Used the software for: 2+ years

### "Excellent Web Site Monitoring"

March 12, 2018

5.0

Pros

Pingdom is monitoring my websites, I get alerts whenever anything goes wrong so I can take action before if effects my visitors.

Review Source

MV

Mairina V.  
Gerente de Telecomunicaciones e Infraestructura  
Information Technology and Services  
Used the software for: 6-12 months

### "Monitor your website, and validate if you should optimize it!"

February 25, 2019

5.0

My experience with this tool has been very good, I really use many when auditing my site and to be able to optimize its performance, it gives me all the data that I need to improve to improve the loading speed of my site. I really like working with this tool. I recommend it.

Pros

The main function of this great tool is to measure the loading speed of a website, but the truth has helped me a lot when it comes to optimizing our website, since it tells me page by page what are the errors that must be corrected to increase the loading speed. The truth is very useful and you can measure the loading speed from different servers in North America, Europe and South America.

Cons

I really like this tool, the only thing I would add is to be able to compare the performance of different websites.

Review Source

IM

Ildiko M.  
Artist  
Arts and Crafts  
Used the software for: I used a free trial

### "Useful website monitoring tool"

October 29, 2019

5.0

I recommend this software as a crucial tool if you don't have an in house team to monitor your website server data.

Pros

It is a really feature rich website monitoring tool. It notifies about down times and slow periods by e-mail and sms. So I can make action when necessary immediately. Security and continuous uptime with reasonable speed are both crucial part of any web-based service. This tool helps me monitor any error about speed and availability. It performs a page speed test also and provide real time visitor monitoring. With the help of the Pingdom API, it can be customised and automated.

Cons

Pingdom offers really more than I expected, so I cannot know any problem or negative element about it.

Review Source

Rolly C.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good testing performance website tool "

May 17, 2019

4.0

I use this tool to performance test and make some reports with the results.

Pros

What I like the most is that I can select the server from where I want to do the performance test.

Cons

It doesn't give much information about some errors or items to be optimized.

Review Source

SM

Sean M.  
Product Lead  
Design  
Used the software for: 1-2 years

### "Integrated with Slack"

September 12, 2019

5.0

Pingdom has been huge in letting us know when our site is down.

Pros

I like that pingdom integrates with Slack, We use this plugin to determine whether or not our site goes down and when it goes back up.

Cons

Really can't think of anything negative, however I wish it gave more detailed notifications about what caused the outage in the detailed reports.

Review Source

Jason B.  
Digital Marketing Systems Manager  
  
Used the software for:

### "Awesome tool for keeping your host motivated"

November 3, 2016

5.0

Pingdom was often a lifesaver for me. I would be notified before my web host even knew there was an issue and that allowed me to stay on top of website downtime. When you're managing several sites and they all go offline though ... The SMS notifications can get tiresome. Still, they keep you motivated.

Review Source

Emiliano Ariel V.  
Sysadmin  
Information Technology and Services  
Used the software for: I used a free trial

### "Basic alerts for starters"

June 24, 2021

1.0

I use this for a few days and did not like it.

Pros

Lets me show network outages in a nice manner.

Cons

it's not the cheapest service. I need a powerfull tool not this.

Review Source

RE

Richard E.  
Head of Digital  
  
Used the software for: Less than 6 months

### "Great uptime and response tool, allowing real-time site performance"

June 13, 2018

5.0

Pros

The ability to test from multiple locations at short intervals. Very easy to change monitoring and customise alert threshold. Having this has allowed us switch on and off ppc campaigns if the clients website goes down, saving the clients hundreds of pounds.

Cons

Although the free solution gives a good introduction, you really have to purchase the full version to get a true insight into performance.

Review Source

Stefano P.  
VP Sales and Marketing  
Computer Software  
Used the software for: 1-2 years

### "Best way to monitor the status of your websites"

July 29, 2019

4.0

Pros

Easy and straightforward to set up, in the same subscription you have everything you need to monitor your websites

Cons

I would improve the Status Page in order to have more customization.

Review Source

JK

Jacob K.  
Content and Social Media Marketer  
Internet  
Used the software for: I used a free trial

### "Best website monitoring and speed test tool out there"

August 14, 2017

5.0

Pros

I've been using buffer to test website load times and the results provided by pingdom is the most accurate ones i've ever come across.

Cons

There should be more test locations to choose from. Currently, there are only 4 test locations and that doesn't really make the tool comprehensive enough.

Review Source

VR

Verified Reviewer  
SEO Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use but difficult to understand"

August 22, 2018

3.0

Pros

\- really easy to use - mostly works fast - fun design

Cons

\- gives you different results when you test same thing multiple times and I cannot really understand why - the reasons and suggestions are very technical and hard to understand

Review Source

VR

Verified Reviewer  
Senior iOS Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "wonderful service"

August 27, 2019

5.0

Pros

it's a really good product, it helps to check if your servers are up and running. and it notifies you immediately.

Cons

the first impression with the platform wasn't so good but it delivers.

Review Source

VR

Verified Reviewer  
Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "Solid software, but there are cheaper solutions that do the same thing."

March 28, 2019

5.0

Pros

The software works well. You give Pingdom the details and it'll do its job and notify you if there's downtime.

Cons

They charge way too much. I'm using a competitor product that does the same thing for 50% less.

Review Source

GJ

Greg J.  
Business Owner  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Great for speed testing a site"

September 25, 2018

3.0

Pros

Pingdom is super easy to use and is a great tool for optimizing websites for load time. You can get a lot of information quickly and test various configurations or changes easily.

Cons

The big downside is that the results to not seem to be consistent all of the time making it necessary to run multiple tests to ensure you are seeing a good result.

Review Source

LMS

Lance M. S.  
President  
Computer Software  
Used the software for: 1-2 years

### "null"

May 31, 2016

4.0

Review Source

LH

Loralee H.  
Online Business Advisor  
E-Learning  
Used the software for: 1-2 years

### "null"

September 10, 2015

5.0

Review Source

SL

Sam L.  
IT Support Handler  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best way to monitor Network connections"

June 17, 2018

5.0

Easy way to monitor networks and is very quick to update.

Pros

Great way to monitor multiple networks. Very reliable and accurate when it comes to communicating a network outage. Easy to use.

Cons

There really is not anything I do not like about Pingdom. It does exactly what I expect and need it to do.

Review Source

JA

Julio A.  
President  
Marketing and Advertising  
Used the software for: 6-12 months

### "Monitor your website performance"

February 3, 2022

5.0

Pros

Super easy to use and insightful read and make sense of what is going on - on your site

Cons

at first I thought it was not as appealing to look at, but I have come to appreciate it like my favorite ugly work tool that I always can rely on

Review Source

LR

Luis R.  
  
  
Used the software for:

### "Easy server monitoring for CEOs or not-full-time sysadmins"

February 27, 2017

5.0

In my startup, one of my partners has a small hosting company and deals with servers and infrastructure, but as a technical-but-not-full-time-sysadmin startup founder, Pingdom gives the easy, basic monitoring I just need to know if things are not going the right way.

Review Source

Micha V.  
CTO  
Financial Services  
Used the software for: Less than 6 months

### "null"

February 2, 2017

1.0

Review Source

DK

David K.  
  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "null"

May 1, 2016

4.0

Review Source

VN

Victor N.  
  
  
Used the software for:

### "Easy to setup, reliable"

November 9, 2016

5.0

I have been using multiple downtime monitoring systems together, pingdom has been reliable. Sometimes using JavaScript seems to be a better solution in monitoring than using DNS. Unfortunately, it no longer offers free version unless you have been with them for a while. I love the UI on their mobile app too, though downtime notification seems a little buggy sometimes.

Review Source

DR

Danny R.  
Graphic Design Assistant  
  
Used the software for: Less than 6 months

### "Web Page Optimization Made Easy"

May 25, 2018

5.0

Pros

Since we started using it our website has been performing better, cause it made it easy to check on our pages and optimize them, making them faster to download, and more friendly to users.

Cons

It involves having a programmer who can help you with certain aspects of your page, so if you are not that much into code and programming it can be a bit hard to fully optimize or understand the statistics Pingdom gives you

Review Source

NV

Nikolay V.  
  
  
Used the software for:

### "it's ok-ish"

February 8, 2017

3.0

1\. We monitor many of their nodes not working for at least 5-10 mins/day which provides many false positives 2. The few time we needed tech support answers were slow and they did not provide proper answers/solutions to the issues we had (broken dashboards, missing checks etc)

Review Source

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