Best For

Small to medium-sized churches who want mobile and web access to their member-managed directory.

Product Details

Lumen makes your job easier by offering a clean and intuitive set of tools. You can look up contact information on the go with our mobile app, send an email to everyone in the congregation or just a specific group, begin accepting recurring or one-time contributions via credit card or ACH, organize groups with to-dos and messages, issue end-of-year giving statements and more! Lumen is one of the most affordable options on the market with plans starting at $19 per month.

Contact Details

Lumen

https://lumen.co

Founded in 2013

Located in United States

Starting Price

  • $19.00/month

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Online

Lumen Features

Accounting Integration
Attendance Tracking
Built-in Accounting
Child Check-in
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management

Lumen Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Aki B.
Secretary
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
June 18, 2015

“Excellent product”

OverallI love this tool. It is a great way to organize so many aspects of the administration of our church. We use the directory, several feeds, a few groups, and also the financial records option. We are about to start using the calendar as well. I could tell you how it works, but they have super slick videos that do that very well. Also, while this is in the newer stages of development, the customer service team has always been very quick to address problems or questions, and has always been there to help me understand ways to use this tool better. As a side note, it would be cool to see some editing options in the feed postings somewhere down the road. Right now, you just use plain text, and you can't make anything bold or italic. Most of the time, this is totally fine, and I like the look of the clean formatting. However, there are sometimes occasions where I'd like to be able to make something bold, or add a hyperlink for something, rather than having the long garbled text of a URL in my feed post. But I'm certain that, if warranted, these features will make an appearance down the road. Way to go, Lumen!
Source: Capterra
June 18, 2015
Ben M.
Executive Minister
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
February 6, 2014

“Lumen”

OverallWe've been switching our church directory over to the Lumen app over the last month. It has meant having the church directory at my fingertips. I've really appreciated the ability to quickly pull up church members on my phone, to be able to click through on phone numbers and email, and the ability to click on an address and be taken into google map on my phone as I'm trying to figure out where the Bible study is or the next visit. Church members can maintain their own contact info, which is saving our secretaries a lot of time in having to maintain that list. And the app can be used by our deacons to enter giving each week in a way that makes our giving reports run much more smoothly and effectively. Changing the existing directory over takes some time. But the Lumen staff has been quick to help and do a lot of hand-holding as we have walked through the transition.
Source: Capterra
February 6, 2014
Maggie C.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
June 18, 2015

“Great online directory & email management”

OverallLumen has been a huge help to our church. We love the online directory and its mobile site. It gives our members easy access to directory information -- and makes it easy for them to update it themselves, saving our office staff a lot of hassle. Lumen's email has been great too. Our church has a large email list, and Lumen makes it easy to manage everything. Again our members can handle their own subscriptions -- deciding for themselves what set up works (how many emails a day, etc.). We also use Lumen's Financial side. It is much easier to track and record the donations we receive and it works great with our financial software.
Source: Capterra
June 18, 2015
danielle d.
om rep
Automotive, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 12, 2019

“lumen”

ProsThis software makes is very easy to find someone within my corporation. I love the flow charts that show who people work for.
ConsI do not like how a lot of deactivate employees stay within the system. too much info.
Reviewer Source 
Source: Capterra
June 12, 2019
Loren E.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
January 11, 2017

“a big help”

OverallWe are a medium/small church with a small staff. This product has really helped us connect our volunteers and keep everyone connected. There are more features in this product than we actually use at this time, but we may end up using more in the future. Finally, I appreciate the responsive customer support we've received - it is really above and beyond what is normal.
Source: Capterra
January 11, 2017
Chris C.
Rector
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 16, 2015

“The directory is easy to use and the folks at lumen are very responsive”

OverallThe directory is easy to use and it fits all of our communication needs. Our members particularly like the tag feature and the ability to see their giving statement.
Source: Capterra
September 16, 2015