Lumen

5 / 5 5 reviews

Who Uses This Software?

Small to medium-sized churches who want mobile and web access to their member-managed directory.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online

Vendor Details

  • Lumen
  • lumen.co
  • Founded 2013
  • United States

About Lumen

Lumen aims to make your job easier by offering a clean and intuitive set of tools. You can look up contact information on the go with our mobile apps, send an email to everyone in the congregation or just a specific group, begin accepting recurring or one-time contributions via credit card or bank draft, organize groups with to-dos and messages, issue end-of-year giving statements and more! Lumen is one of the most affordable options on the market with plans starting at $19 per month.


Lumen Features

  • Attendance Tracking
  • Built-In Accounting
  • Calendar Management
  • Child Check-In
  • Donation Management
  • Event Management
  • Group Management
  • Learning Management (LMS)
  • Library Management
  • Member Directory
  • Member Profiles
  • Membership Management
  • Multi-Site Management
  • Newsletter Management
  • Online Payments / Giving
  • Pledge Management
  • Volunteer Management
  • Website Management
  • Worship Planning

Lumen Reviews Recently Reviewed!

a big help

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We are a medium/small church with a small staff. This product has really helped us connect our volunteers and keep everyone connected. There are more features in this product than we actually use at this time, but we may end up using more in the future. Finally, I appreciate the responsive customer support we've received - it is really above and beyond what is normal.

The directory is easy to use and the folks at lumen are very responsive

Sep 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The directory is easy to use and it fits all of our communication needs. Our members particularly like the tag feature and the ability to see their giving statement.

Great online directory & email management

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Lumen has been a huge help to our church. We love the online directory and its mobile site. It gives our members easy access to directory information -- and makes it easy for them to update it themselves, saving our office staff a lot of hassle.

Lumen's email has been great too. Our church has a large email list, and Lumen makes it easy to manage everything. Again our members can handle their own subscriptions -- deciding for themselves what set up works (how many emails a day, etc.).

We also use Lumen's Financial side. It is much easier to track and record the donations we receive and it works great with our financial software.

Excellent product

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this tool. It is a great way to organize so many aspects of the administration of our church. We use the directory, several feeds, a few groups, and also the financial records option. We are about to start using the calendar as well. I could tell you how it works, but they have super slick videos that do that very well. Also, while this is in the newer stages of development, the customer service team has always been very quick to address problems or questions, and has always been there to help me understand ways to use this tool better.

As a side note, it would be cool to see some editing options in the feed postings somewhere down the road. Right now, you just use plain text, and you can't make anything bold or italic. Most of the time, this is totally fine, and I like the look of the clean formatting. However, there are sometimes occasions where I'd like to be able to make something bold, or add a hyperlink for something, rather than having the long garbled text of a URL in my feed post. But I'm certain that, if warranted, these features will make an appearance down the road.

Way to go, Lumen!

Lumen

Feb 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been switching our church directory over to the Lumen app over the last month. It has meant having the church directory at my fingertips. I've really appreciated the ability to quickly pull up church members on my phone, to be able to click through on phone numbers and email, and the ability to click on an address and be taken into google map on my phone as I'm trying to figure out where the Bible study is or the next visit. Church members can maintain their own contact info, which is saving our secretaries a lot of time in having to maintain that list. And the app can be used by our deacons to enter giving each week in a way that makes our giving reports run much more smoothly and effectively. Changing the existing directory over takes some time. But the Lumen staff has been quick to help and do a lot of hand-holding as we have walked through the transition.