--- title: "360Alumni Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 360Alumni Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more." source_url: "https://www.capterra.com/p/131972/360Alumni/" page_type: "product" language: "en" --- # 360Alumni Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 360Alumni ## What is 360Alumni? 360Alumni works with schools, universities & nonprofits of all sizes to build integrated, scalable and sustainable community engagement programs. Our platform is built around an interactive alumni directory with pin-point mapping, integrated email marketing and fundraising capabilities, plus paid membership. We combine alumni search, social networking, events, groups, job board and mentoring in a single branded portal where alumni can easily connect with each and build their personal network. ## What is 360Alumni used for? [Alumni Management](https://www.capterra.com/alumni-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Social Networking](https://www.capterra.com/social-networking-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 360Alumni?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.360alumni.com&name=360Alumni) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 360Alumni 4.6 (27) VS. [4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (27) Ease Of Use 4.6 (410) Value For Money 4.4 (18) Value For Money 4.7 (386) Customer Service 4.7 (25) Customer Service 4.9 (396) ## 360Alumni alternatives Highest Rated [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131972/360Alumni/alternatives/) ## FAQs about 360Alumni Overview ### Which roles and teams benefit most from 360Alumni? 360Alumni is most used by alumni relations teams, engagement directors, and development staff who manage member databases, communications, and networking programs. Foundations and executive leaders use it to strengthen community ties, support fundraising and parent engagement, while coordinators and recruiters rely on it to maintain active professional networks and placement connections. Answer based on 26 reviews Overview ### What company size and specific industries is 360Alumni built for? 360Alumni is designed for organizations of all sizes that need an online community, especially colleges and universities, high schools, camps, and nonprofits. It fits educational institutions and mission-driven organizations that want to connect members, alumni, or participants in one shared space. Features and Usability ### What are the key features of 360Alumni? 360Alumni offers alumni management tools with member accounts, member directories, and member portals, plus CRM and contact management. It also includes event management, fundraising management, email marketing, discussion forums, reporting and analytics, access controls/permissions, mobile access, and third-party integrations for association and community operations. Integrations ### Which third-party tools and platforms does 360Alumni integrate with? 360Alumni integrates with Blackbaud CRM, DonorPerfect, Google Analytics 360, Google Calendar, Google Maps, Instagram, Meta for Business, Salesforce.org Nonprofit Cloud, Twitter/X, Eventbrite, HubSpot CRM, and Wix. These integrations span nonprofit CRM, analytics, calendars, maps, social media, event registration, and website management tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does 360Alumni offer? 360Alumni provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Getting Started and Support ### What customer support options does 360Alumni offer, and how do users rate the experience? 360Alumni offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as very responsive, friendly, and efficient, with quick answers to questions, helpful guidance during setup and customization, and staff that listen to feedback and stay available when issues arise. Answer based on 10 reviews ## Features AI summary Based on 606 Alumni Management reviews Capterra reviewers point to these as the top features buyers look for in alumni management software: - **Contact Database** (**52%** of reviewers rated this feature as critical) - **Communication Management** (**33%**) - **Content Management** (**39%**) 360Alumni supports all three of the features reviewers rank highest: **Contact Database**, **Communication Management**, and **Content Management**. Together, these capabilities help organizations keep alumni records current, manage outreach across their community, and publish relevant content in one system, allowing teams to build stronger relationships and maintain more consistent alumni engagement. Content Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Import/Export 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Membership Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Member Directory 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Customizable Branding 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Access Controls/Permissions 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems 360Alumni 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Filtering: Find & retrieve relevant data or documents - For Alumni Associations: Designed for alumni organizations and associations - Fundraising Management: Activities related to raising money for a specific cause - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Member Accounts: Accounts held by members of an organization - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (21) 4.4 Based on 21 reviews ## Pricing Value for money 4.4 (18) Enterprise Contact Vendor for Pricing It includes: - 24/7 - Creation of Website and Customized Theme - Customizable Email Marketing Plan - Including up to 50000 Emails Per Quarter - Online and Phone Support - Personalized Onboarding Support - Preparation and Upload of All Alumni Data - Quarterly Reviews With Client Success Personnel Value for money 4.4 (18) 4.4 Based on 18 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[ Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (25) 4.7 Based on 25 reviews ## User reviews Overall rating 4.6 Based on 27 reviews Filter by rating 5(19) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Luis G. Founder Hospitality ### "Easy to use, cost effective alumni membership platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 Great overall and really enjoy working with \[sensitive content hidden\] on Client Success Team. The few issues we've had her and her team were quick to resolve, provide coaching, and allow us to keep moving forward with our business. Pros Comprehensive, simple to use alumni membership and management platform. Incredibly responsive customer service, leadership is engaged, and always available when we have questions. They take feedback seriously and provide regular platform updates Cons Nothing really that we like the least about 360Alumni. They are constantly making improvements, communicating those and it's appreciated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2026 Thanks Luis - it's been a pleasure working together. You have a really interesting application. Appreciate the review! GS Georgia S. Head of Alumnae Relations Recreational Facilities and Services ### "Quality Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 26, 2024 Overall, it was a very positive experience. Pros 360Alumni is very user-friendly and straight-forward. The set-up is visually appealing and lends itself to multiple ways in which to engage your audience. I also found the customer support to be very helpful and friendly. Cons The thing I liked least was nothing about 360Alumni itself, but rather in getting our population to interact with the site on a regular basis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Charley D. Alumni Manager Non-Profit Organization Management ### "From Test Drive to Continued Support 360Alumni is the best." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2024 360Alumni has been terrific. I love that they have a platform sandbox before you sign so you can test drive the environment! I think that was what got us over the hump to sign. The onboarding is fantastic and the continuing support means we get to stay for the long hall. Pros While the software is easy to use, feature, and includes an easy to use email component, probably the best thing about 360Alumni is the customer service. Very responsive! \[sensitive content hidden\] is fantastic in that she gets back to me with either, "This is how you can do it," or "let me check on that." When i compared products originally, I found that the price was better and now we are customers for life because of the people! Cons I don't think there are great API opportunities, yet. Also, not super mobile friendly, however that is on the roadmap for future upgrades. Alternatives considered [Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/) [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) [Tucan.ai](https://www.capterra.com/p/264750/Tucanai/) Reasons for choosing 360Alumni The price was less, not by a bunch, however 360Alumni INCLUDES the email marketing tool, Emma, which means over all less cost. And, 360Alumni has an environment that our team could go investigate, make changes and see how the platform worked in real time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Frank S. Chief Audio Producer Broadcast Media ### "The best customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 25, 2023 Pros What stands out is 360Alumni's customer support team. Cons Many of our older constituents found the platform difficult to navigate. From an admin perspective, I wished the platform was more of a self-contained, all-inclusive website instead of an add-on directory. In our case, I had to incorporate 3rd party services which made it more work. Switched from [Alumni Channel](https://www.capterra.com/p/88330/Alumni-Channel/) Security issues Alternatives considered [Almabase](https://www.capterra.com/p/133653/Almabase/) Reasons for choosing 360Alumni Customer service Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 6, 2024 Thanks for your praise, Frank! We've taken your feedback and enhanced the user experience significantly for alumni of all ages and abilities in our next major release. This includes ADA accessibility compliance. For those reading this review, 360Alumni is not a content/website management system (like WordPress or Wix), so it does not act as a standalone website. 360Alumni is typically linked to from an existing marketing site. OA Oumaima A. research analyst Environmental Services ### "Strengthening Connections and Empowering Communities" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 7, 2023 I appreciate the platform's networking capabilities and the ability to connect and engage with fellow community members. The directory and search functionality make it easier to find and connect with individuals based on shared interests or affiliations, fostering meaningful connections within the community. Pros Users often highlight the robust networking features of 360Alumni. The platform offers a comprehensive directory of community members, making it easy to connect and engage with fellow alumni or community members. The powerful search functionality allows users to find and connect with individuals based on various criteria such as graduation year, location, or profession. Cons I have mentioned that the pricing structure of 360Alumni can be a bit complex or costly, particularly for smaller organizations or communities with limited budgets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User ConnextMSP Network Manager Non-Profit Organization Management ### "360Alumni Helps Build A good Alumni Management System but lacks in areas of building social capitol" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 19, 2022 7/10 Pros The job board and data import was easy to use and most effective Cons the lack of features for users to interact with each other on the site Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jonathan P. Development Officer Higher Education ### "360Alumni is helpful, but better options are available for same price." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 12, 2019 360Alumni is useful for alumni departments, but there are other software services that offer additional functionality for the same cost. Pros The ease of use in getting an alumni network started. People can easily create a profile, post jobs, post community events, RSVP for events, etc. Cons Additional functionality is not as robust as other software at this price point. Ultimately, we left because we would pay the same amount with another software that had the additional functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Corey R. Director of Placement & Alumni Relations Philanthropy ### "WorkForce Multiplier !" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2019 I've enjoyed my time using the platform to help connect teachers around the state and the nation. Pros 360 has turned from a provider to a thought partner as we have grown and expanded out alumni offerings and supports. Cons As of right now, I would like to see an improvement in the accessibility of automated tools with the email marketing system. As of right now, it's a bit heavy handed but it's not a deal breaker in the least bit. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 4, 2019 Hi Corey, thanks for the review! We've loved partnering with Golden Apple for the past four years. I'll check with Meg to make sure you and your team are well trained on the many automated tools in 360Alumni's integrated Emma email system, especially the ability to synchronize dynamic lists. As always, we'll update our product roadmap with anything else you need to be successful. We'll be in touch! - Christina Balotescu, Founder & CEO AN Anonymous User Director of Alumni and Parent Engagement Higher Education ### "Great product for our alumni!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2019 It was very easy to get 360Alumni up an running at Curtis. It has been even easier to make customizations and get tech support when needed. We have had a very positive experience with 360Alumni and hope to do so for a long time! Pros I like how inviting and friendly it looks, the UX is relatively simply. It accomplishes all that we need as a small school and so much more without taking away a lot of staff time. Cons Nothing about the software, it just takes a lot of time and effort to create activity and buy-in on these kinds of platforms, particularly with small schools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Natalia R. Director of Alumni Relations Non-Profit Organization Management ### "Helpful team and Easy To Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 17, 2018 Pros The customer service is excellent! The client success team at 360Alumni are attentive and supportive. I have a monthly call with 360Alumni team member who helps me think about how we can use the platform to achieve our goals. The whole team is eager to help clients (big and small) and always open to receiving feedback. We have used the event feature to manage all types of events from a ticketed gala dinner to happy hours to group hikes to museum tours. I also like the Lists function which allows you to create static or dynamic lists of alumni and then easily send a message to everyone on that list. The Lists also sync with the email marketing platform My Emma (a great tool in its own right!), making it easy to send marketing-type emails to specific groups of alumni. Cons There are a number of bugs and technical issues on the platform which will arise, especially when new functions and features are added. However, I suppose this would be true to some extent on every platform. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/131972/360Alumni/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Vaave vs 360Alumni](https://www.capterra.com/compare/131972-142144/360Alumni-vs-Vaave)