Who Uses This Software?

360Alumni is the perfect solution for any organization needing an online community. Clients include colleges and universities of all types and sizes, high schools, camps, and many nonprofits.


Average Ratings

18 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • 360Alumni
  • www.360alumni.com
  • Founded 2012
  • United States

About 360Alumni

360Alumni works with schools, universities & nonprofits of all sizes to build integrated, scalable and sustainable community engagement programs. Our platform is built around an interactive alumni directory with pin-point mapping, integrated email marketing and fundraising capabilities, plus paid membership. We combine alumni search, social networking, events, groups, job board and mentoring in a single branded portal where alumni can easily connect with each and build their personal network.


360Alumni Features

  • Event Management
  • Fundraising Management
  • Jobs Board
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management

360Alumni Reviews Recently Reviewed!


Helpful team and Easy To Use

Dec 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service is excellent! The client success team at 360Alumni are attentive and supportive. I have a monthly call with 360Alumni team member who helps me think about how we can use the platform to achieve our goals. The whole team is eager to help clients (big and small) and always open to receiving feedback.

We have used the event feature to manage all types of events from a ticketed gala dinner to happy hours to group hikes to museum tours. I also like the Lists function which allows you to create static or dynamic lists of alumni and then easily send a message to everyone on that list. The Lists also sync with the email marketing platform My Emma (a great tool in its own right!), making it easy to send marketing-type emails to specific groups of alumni.

Cons: There are a number of bugs and technical issues on the platform which will arise, especially when new functions and features are added. However, I suppose this would be true to some extent on every platform.

Capterra loader

Innovative and Always Improving Alumni Social Platform

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I mostly enjoy the clean and modern feel of the platform. The staff is always looking for ways to make improvements and stay current with changes in the industry.

Cons: There are some manual tasks when it comes to managing your records. But, that comes with any alumni platform you use. It is just th nature of the industry.

Overall: 360Alumni has allowed me to connect with alumni and establish our first alumni relations platform at our community college.

Good way to connect

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 360Alumni is a very good product that has lots of potential to change the way alumni, college and employers connect each other. The best thing is there practice to improve their product all the time and keep on reaching more and more alumni. Also now we have the option of contacting our alumni for donations with specified campaigns.

Cons: There are no such cons in this tool as they keep them self updated all the time but it is little bit Expensive.

360 Alumni Review

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy the ability to have everything our organization does with Alumni in one single location. It has been a huge benefit in giving our Alumni a place where they know they can to if they need information about what's currently happening or need to get in touch with a current member of the organization.

Cons: What I least like is the inability to know what I see as an Admin and what regular users see. This makes it difficult when updating different pieces of the platform or adding value to it. It would be great to understand what they see so there's not a break in communication with what we think is being translated and what isn't.

Overall: Overall it's been a great add to our organization and something I see us using for the foreseeable future. LinkedIn groups didn't work, Facebook was too informal, and every other platform was either too expensive or not feature rich enough. 360 makes a platform that is reachable in terms of cost while also giving tons of functionality that is needed.

Amazing Product for Student Organizations

Oct 20, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We've been using 360Alumni for Los Hermanos de Stanford to help simplify and manage the data for our roughly 300 alumni member group. Before, we used an outdated spreadsheet to manage contacts and often it was incomplete. It was almost impossible to contact alumni with accurate information. With 360Alumni, we've been able to update our information and have an easy to use way to search them and their careers.

In addition, their integrated emailing system has allowed us to contact all our alumni at once, simplifying our original process. We now have the option of contacting our alumni for donations with specified campaigns. Lastly, their integrated ticketing system allows us to sell tickets to events we may have in the future.

Perfect for connecting alumni

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Program makes it very easy to connect alumni and employees to one another. It also provides the ability to connect via events and condenses the reaching out process.

Cons: I don't feel that the software has any cons. For some organizations, the price may be difficult, but for others it will suit their alumni management capacity.

5 Stars for 360alumni!

Nov 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I wholeheartedly recommend 360alumni. The customer service is exceptional. The platform is powerful and is constantly enhanced, often in response to requests and feedback from clients. Did I mention that the customer service is outstanding?? The staff at 360alumni are professional, responsive, and all-around great people!

Vendor Response

by 360Alumni on November 17, 2016

And we love working with Wheaton Academy! Thanks for all your great ideas and suggestions, Dawn. We always strive to deliver a fantastic customer experience, and we look forward to delivering on more of your wonderful ideas for engaging your alumni.

-Christina Balotescu, CEO

great tool for effective fundraising.

Oct 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product is great for helping us fund-raise and effectively utilize out pool of previous members and alumni.

Cons: Could use some better outreach features to help make it seem less templated and more tailored to the person.

Education central A1+

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: No

Pros: Customer retention must be high with this empowering and effective software for any education body such us ours

Cons: Constant updates mean time to tweak your software. Not that easy to find time for seemless integration

Help Non profit

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and understand. Such as directories, forums, email marketing. Quick launching crowdfunding campaigns.

Cons: Still somewhat new to this and really nothing negative to say.

Just the project we were looking for

Jan 20, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our organization has about 350 outstanding alumni (and growing by 70/year) located all throughout the country. We worked with our alumni last summer to ask them how we could support what they are doing and we heard three things: (1) create an alumni directory (2) allow specialty job posting (3) enable engagements with alumni from across generations. We looked at a number of products to fill these gaps, and 360Alumni was the only product that truly fit our needs at a very affordable price point.

Great Customer Support

Jan 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: 360Alumni was a great answer to the needs of our alumni community. The features on this platform are easy to use for all generations. We needed a platform for our alumni to connect with each other, both personally and professionally. This platform does all that. Additionally, each time we have a question or need assistance with the platform, the customer service is friendly, helpful and efficient. I would highly recommend 360alumni to alumni professionals.

Great product!

Jan 22, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: 360 Alumni is an incredible product that has lots of potential to change the way alumni, employers, and colleges relate to one another. The staff is super helpful. They are always looking for ways to improve their own product and help you reach more alumni. While we haven't been able to connect with as many alumni as we all would have hoped. We are learning from the outreach that we have done. I am truly excited about this products potential.

Great Platform for our High Schools

Mar 03, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: 360Alumni really fit our needs after a long search to create the right communication platform for our two high schools. We are a large school system with over 1,600 students graduating each year. 360 allows us to reach out to our community just the way we wanted to. Support has been outstanding and 360 is really open and responsive to our needs. Our motto is "two great schools, one awesome community". 360Alumni helps us achieve that dream.

Great Product

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly and easy to get up to speed on understanding the software and reporting tools available.

360Alumni saved my job

Jan 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am so happy that we chose 360Alumni to serve as our online community. It is a wonderful way to connect to our thousands of alumni around the world. The staff at 360Alumni is always open to hearing suggestions and is always very quick to respond when I email them a question.

Great Alumini Management tool

Nov 08, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its a core membership event and has a very specific members base. Also helps in news, events, job boards and donations better among the group.

Cons: Its expensive as it charges money together. There is no option for individual payment and not suitable for vet small group.

Great way to connect

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Its a great product where all people like alumni, colleagues, employees can connect and also reaching out and invite many others.

Cons: There are no much cons but just keep updating and upgrade the software and also I feel it is bit expensive.