--- title: "Workshop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workshop Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/131987/Workshop-Software-Online/" page_type: "product" language: "en" --- # Workshop Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workshop Software ## What is Workshop Software? Auto repair shops run on Workshop Software: booking diary, job cards, parts and inventory, digital inspections, invoicing and payments in one cloud system. Technicians work from a free mobile app with time clocking and photo capture. Owners get Workshop Intelligence reporting on labor, parts and technician performance. QuickBooks Online and Xero sync in real time. Carfax VIN and license plate lookup, PartsTech ordering and ProDemand repair data are built in. Flat-rate pricing, 14-day free trial. ## What is Workshop Software used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Overall rating Based on 77 user reviews Reviews sentiment Positive 71% Neutral 16% Negative 13% Starting price $169 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workshop Software?[Manage this product listing](https://www.g2.com/products/workshop-software-workshop-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workshop Software 4.0 (77) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price $169 Flat Rate, Per Month Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (77) Ease Of Use 4.5 (661) Value For Money 4.1 (74) Value For Money 4.7 (623) Customer Service 4.1 (75) Customer Service 4.6 (591) ## Workshop Software alternatives [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (747)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) [4.2 (263)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61551/NAPA-TRACS/) [Torque360](https://www.capterra.com/p/230557/Torque360/) [4.9 (54)](https://www.capterra.com/p/230557/Torque360/reviews/) Starting price $99.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230557/Torque360/) [View all alternatives](https://www.capterra.com/p/131987/Workshop-Software-Online/alternatives/) ## FAQs about Workshop Software Overview ### What problems does Workshop Software solve? Workshop Software solves inefficient workshop administration by replacing hard-to-learn systems, scattered customer and vehicle records, missing job cards, and manual invoicing with one intuitive platform. Mechanics, service advisors, and small workshop owners use it to track open jobs, stock, serial numbers, scheduling, supplier invoices, and customer history from anywhere. Answer based on 38 reviews Overview ### Which roles and teams benefit most from Workshop Software? Workshop Software is most used by business owners, directors, workshop managers, and office or administrative teams running automotive repair operations. Leaders use it to oversee job progress, invoicing, and performance, while managers and admin staff handle bookings, customer communication, workflow scheduling, accounts, and day-to-day workshop coordination. Answer based on 77 reviews Overview ### What company size and industries is Workshop Software built for? Workshop Software serves small automotive service businesses, with 94% of reviewers from small companies and 55% in Automotive. It is built for independent auto repair shops, mechanics, auto electricians, tire and wheel outlets, brake and clutch specialists, truck and trailer repairers, RV workshops, and multi-site franchise groups, with additional use in mechanical engineering and transportation, primarily for auto repair. Answer based on 77 reviews Features and Usability ### What are the key features of Workshop Software? Workshop Software includes core workshop management features like scheduling, work order management, invoicing, and customer payments, plus vehicle management with service history and customer records. Differentiating features include parts and inventory management, quotes and job costing, reporting dashboards, and integrations with Xero, MYOB, and QuickBooks. Answer based on 38 reviews Pricing ### How much does it cost and what fees or limitations are included? Workshop Software starts at $169 per month for the Silver plan, which includes booking diary, unlimited quotes, job cards, invoicing, reminders, and QuickBooks Online and Xero sync. Gold costs $199 per month, and Platinum costs $299 per month. A free trial is available. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Workshop Software integrate with? Workshop Software integrates with 10 third-party tools, including accounting platforms such as QuickBooks Online, QuickBooks Online Advanced, Xero, MYOB Business, and Sage One, plus automotive tools like PartsTech, ProDemand, NAPA TRACS, TireConnect, and Podium for shop management, parts sourcing, customer communication, and bookkeeping. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Workshop Software offer? Workshop Software provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Workshop Software offer, and how do users rate the experience? Workshop Software offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as friendly, responsive, and helpful, especially during setup and issue resolution. However, some report slow or unanswered tickets, limited how-to documentation, and inconsistent handling of more complex integration and bug-related problems. Answer based on 20 reviews Invoicing ### How well does Workshop Software handle invoicing? Workshop Software makes everyday invoicing easier for many repair shops with templates, email sending, mobile access, and quote-to-invoice workflows. Small business teams like the faster processing and customer visibility, but accounting staff often mention limits around invoice editing, part payments, customization, syncing with Xero or MYOB, and occasional slowdowns. Answer based on 35 reviews ## Features AI summary Based on 2,452 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) Workshop Software supports all three features that reviewers consider most important: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help auto repair businesses create accurate estimates, manage repair jobs from start to finish, and handle customer billing efficiently, allowing teams to keep shop operations organized and move work through the service process with fewer delays. Quotes/Estimates 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 4.9 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Labor Rates 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians VIN Lookup 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Service History 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Billing & Invoicing 4.4 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Workshop Software 54 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Clock: Tracks the time an employee has worked - Estimating: Estimate expected cost based on various factors before a project begins - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 3.9 (77) 3.9 Based on 77 reviews ## Pricing Value for money 4.1 (74) Free Trial [View pricing plan details](https://www.capterra.com/p/131987/Workshop-Software-Online/pricing/) Silver $169.00 Flat Rate,Per Month It includes: - Accounting / Automotive / CRM Integrations - Customer Management - Email and Phone Support - Import and Export Data - Management Reporting - Onboarding Training - Stock Management - Stock Orders - Text/SMS Messages Gold $199.00 Flat Rate,Per Month It includes: - Auto Inspect Inspection Tool - Courtesy Car/Loan Car Management - Customer Online Bookings - Export Individual Reports - Print Job Cards for a Day - Serial Number Tracking - Start Bookings for a Day - Advanced Phone App - Workshop Intelligence - Reserve Stock - Improved Stock Management Platinum $299.00 Flat Rate,Per Month It includes: - Multi-Site and Franchise Management - Franchise and Multi-Site Reporting - Customer, Vehicle and Product Sharing Between Sites - Public API - Public Booking API - WorkshopWeb - Advanced Service - Everything in Gold Value for money 4.1 (74) 4.1 Based on 74 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ TireConnect](https://www.capterra.com/p/171208/TireConnect/)[ ProDemand](https://www.capterra.com/p/10021584/ProDemand/) ## Support, customer service and training options Customer Service 4.1 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (75) 4.1 Based on 75 reviews ## User reviews Overall rating 4.0 Based on 77 reviews Filter by rating 5(36) 4(19) 3(12) 2(8) 1(2) Mentioned topic Sorted by most recent BY Brian Y. Visa Consulting Specialist Legal Services ### "Fleet maintenance cost control." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 13, 2026 It is important to keep our fleet in operation. I use this to track repairs. It makes the process of invoice management much easier, but the interface seems outdated to me. Pros The mobile access capabilities cannot be ignored as I can approve invoices related to maintenance of our consulting vehicles when I am on my way to the client. Cons Our administration team has a steep learning curve, and sometimes bugs in the scheduling tool may create a lot of confusion among our service partners. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dave R. Owner and Manager Automotive ### "Great system but unreliable" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 March 31, 2025 Love the operating system I just wish they would concentrate on the system performance instead of adding new features. Pros Great system that is clean and easy to use. Having the ability to operate from anywhere is a life saver. Cons The system is constantly breaking down which is not ideal at the end of the day when you're trying to process invoices with customers standing over you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Associate Technical Support Engineer Electrical/Electronic Manufacturing ### "Overall a very good software with helpful support team." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 Pros The interface is very well made and easy to use and helps in being efficient and reducing repeated administrative tasks, very useful for work order management and invoicing also the customer support is excellent and supportive. Cons Many features are not useful for us I guess it is better to have and not use as there are no overall cons apart from some minor bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Juan R. Acquisition associate Real Estate ### "Amazing product for automating." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2025 Pros How user friendly it is for people like me. Cons It could used a bit of a price reduction Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Drew D. Sales Manager Construction ### "Efficient Workshop Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 Workshop Software is a great tool for managing automotive and repair workshops efficiently. It simplifies scheduling, invoicing, and customer interactions, improving overall workflow. Pros •Streamlines workshop management with scheduling, invoicing, and customer tracking. •Cloud-based access makes it convenient for remote management. •Integrates well with accounting and inventory systems. Cons •Some customization options are limited. •Occasional lag when handling large datasets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Twaliq C. Operations manager Apparel & Fashion ### "Smooth operator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 14, 2025 Work software is well put together it's perfect for busy work schedule and it's precise and smooth operating. Pros It's good and precise no glitches it's running smoothly good graphics. Cons It runs smoothly and it's well detailed and it's no bugs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Engineer Biotechnology ### "Efficient and User-Friendly Workshop Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 7, 2025 Overall, my experience with Workshop Software has been positive. It has significantly improved our workflow efficiency and reduced administrative tasks. The support team is responsive and helpful whenever issues arise. Pros The user interface is intuitive and easy to navigate. It offers a comprehensive set of features that streamline workshop management, from scheduling to inventory tracking. Cons Occasionally, the software experiences slow loading times, which can be frustrating during peak hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alfazar L. Call center Business Supplies and Equipment ### "The experience that i had " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2023 I don't have any problem here and i would say that i will highly recommend this to everyone it was very nice and good for everyone Pros All the feature was good and nice very easy to navigate and to understand highly recommended this to everyone Cons There is no missing because as per my observation all the feature that is very nice and understandable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Miguel D. Repartidor Automotive ### "Muy eficiente y eficaz." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2023 Pros Es muy facil de trabajar, muy manejable este software, se mantiene siempre en pie y muy seguro. Cons Me ha gustado gran parte, en un futuro mejorar o ir mejorando con el tiempo para futuros proyectos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Charles L. Owner Automotive ### "For small shops WS is the ticket." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 19, 2022 Id be running WS Gold now if I could get my data out of current software, I just hate to re type everything, so Im kickin tires for right now, cuz what I have works for the most part, Id just rather have a more complete solution, of which WS would do nicely. Ive done a few trials & have tried alot of other shop software & POs software- and I think that was necessary to really appreciate WS for what it is. Originally it was buggy, but seems to be getting better & better. Pros The software is very easy to deploy, has a good deal of the features & add ons that you would want at a manageable price. At my level I just cant justify 4-500 shot & accounting software, yet Im busy enough that I can't spend time playing around with multiple programs & sites. They have customer communication options, labor guides, card processing, inventory management, quickbooks online integrations, partstech intgrations for in program ordering & various tax rates, etc. Cons It could be tailored to different regions, based in AU some verbiage & quirky thanks that should be changeable arent...what the heck is labour anyway? lol. really not a big deal but would be nice. A POS package set up would be great too- like an ipad terminal with cash box & card reader for check ins & check outs. It can be buggy, and those persistant warning banners at the top have got to go! Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [Shopware](https://www.capterra.com/p/145605/Shopware/) [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) Reasons for choosing Workshop Software Just about everything else is trash, lacked critical features or too expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131987/Workshop-Software-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs Workshop Software](https://www.capterra.com/compare/131987-201737/Workshop-Software-Online-vs-ARI) [AutoLeap vs Workshop Software](https://www.capterra.com/compare/131987-216500/Workshop-Software-Online-vs-Autoleap)