# Page 9 | FieldEdge Flat Rate Mobile Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is FieldEdge Flat Rate Mobile the right HVAC solution for you? Explore 448 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132009/Coolfront/reviews --- FieldEdge Flat Rate Mobile 4.3 (448) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of FieldEdge Flat Rate Mobile ## Showing most helpful reviews Showing 201-225 of 448 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WW Wayne W. Owner Construction Used the software for: 2+ years ### "Fast, and easy" September 28, 2017 4.0 Book pricing Pros My men can all use the same product on their iPhones and I get the information on my office computer with no Mas or fuss Cons New search doesn't show enough choices, if it doesn't know what I want I can't find it, or I have to use a different description of the product Review Source HG Heather G. office manager Construction Used the software for: 2+ years ### "I've done this before and never get the $10 gift card" September 28, 2017 3.0 none Pros up to date pricing and multiple ways to look up account. not sure why you have a 100 character requirement on the pros and not the cons....but i have a few ideas Cons the automatic move from work order to archive....I prefer to move it to archive myself (after pmt is received Review Source MD MICHAEL D. SERVICE MANAGER Used the software for: 2+ years ### "CUSTOMERS LIKE IT, OFFICE HAS BETTER COMMUNICATION, EACH TECH HAS SAME NUMBERS ON JOB " September 28, 2017 3.0 Pros CUSTOMERS LIKES SEEING PRICE, WE CAN GET PAID ON THE SPOT ON CALL AFTER HOURS TECH CAN GET INFO, THE TECHS CAN SEE THERE WORK AND IT IS EASY TO SHUTTLE LOAD Cons THE SEARCH NOT SO HOT, THINGS GO BYE TO WITH NO WARNING, NOT VERY CONVENIENT TO DIG OUT ITEMS THAT IS BUNGLED Review Source RW Ryan W. Ops Manager Facilities Services Used the software for: 6-12 months ### "Coofront" January 8, 2020 4.0 It has been a process learning what coolfront can/can't do. Once we learned it because very easy and we are pleased with the software. Pros Ease of use for our service technicians. Also appreciated the QB integration. Cons Lack of reporting functionality, with the information gathered it could also integrate cleaner with QB. Reason for choosing FieldEdge Flat Rate Mobile Technicians had formerly used Review Source Response from Xplor Technologies January 10, 2020 It's great to hear that you and your company are enjoying and profitable with Coolfront! CL Cameron L. Owners Construction Used the software for: 2+ years ### "Cool front review " April 12, 2019 5.0 I think coolfront a great product for the HVAC industry and wouldn’t use anything else Pros That it charges the customers and cost you nothing. And the ease of use. And the customer support Cons That you can’t do individual discounts that you have to discount the whole invoice and not just individual repairs Review Source Response from Xplor Technologies April 17, 2019 Hey Cameron! Thanks for all of the love :) We really appreciate your feedback. We're so glad you are taking advantage of the zero-cost pricing of Coolfront. Stay Cool! Kate @ Coolfront AW Angie W. Service Administrator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Coolfront Review" April 30, 2019 5.0 Overall coolfront works great for our service team to perform at our best. Pros Works great with our billing processes! Cons Takes some training for it to be user friendly Review Source Response from Xplor Technologies May 9, 2019 Hey Wantaja! Thanks so much for the review. We're so happy you love Coolfront :) Stay Cool! Kate @ Coolfront CG Craig G. Owner Construction Used the software for: 6-12 months ### "Zoned Comfort" April 12, 2019 5.0 I like it and it has made the service side of our business more efficient. Pros I think the part database is one of the bigest reasons we went with coolfront. Cons I would like to see better software to organize the archived work orders. Review Source Response from Xplor Technologies April 17, 2019 Hi Craig! Wow - we love to hear how Coolfront and flat rate pricing has made your business more efficient!! I will send along your archived work order request to the dev team. Thanks for sharing and Stay Cool! Kate @ Coolfront JR Jay R. Owner Used the software for: 2+ years ### "Excellent. Been using the app for years" September 28, 2017 5.0 Pros My invoice do not get nasty from my dirty and and I have an electronic signature just like signing a paper contract Cons The team charge a little fee per pound. I just adjust my price to exclude the charge. I wish it had more repair services for Evaporator Coil Repairs Review Source GB Greg B. Owner Used the software for: 2+ years ### "Has been a great asset to my company" September 28, 2017 4.0 Pros Allows me to show the customer the price so they can make formed decision and provides consistent pricing throughout the organization Cons Would be nice to do more than 25 custom repairs and sometimes it is very hard to locate parts that I'm trying to price to the customer Review Source JH John H. service Tech Used the software for: 2+ years ### "Use it everyday, overall it's not a bad service but it can be better" September 29, 2017 3.0 Pros Ability to create your own prices for items not listed. Cons The repair search tab is such an annoying mess since the most recent update. Unless you already know exactly the program name for something, you could become frustrated over the constant failed search results. Review Source TF Terri F. Office Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Easy to Use!" January 8, 2020 5.0 Pros Our company had tried another platform and it was difficult to use. The price book functionality is great and extremely easy to use. I would certainly recommend this product. Cons The only thing lacking is a way to notify customers who the technician is and when they are arriving. This would be a great addition! Review Source Response from Xplor Technologies January 10, 2020 Thank you for the suggestion Terri. We will pass your feedback along to our development team! MG Matt G. VP Construction Used the software for: Less than 6 months ### "Review HVAC" January 8, 2020 5.0 Saving time with invoicing. Pricing is way high compared to my competitors. I have to always adjust my pricing. Pros Don't have to write invoices, or do math with sales tax. Prints logo on invoice. Cons Pricing is not accurate, Hard to find older open invoices, Can not change material cost in a pre-written repairs or make changes. Time to do repair in Coolfront is way long then it actually is in the field. Would like to adjust. Needs work with install jobs. I do not use on installs because it does not work with how National Grid wants their invoices. Reason for choosing FieldEdge Flat Rate Mobile Have used before Review Source Response from Xplor Technologies January 9, 2020 Thank you for the feedback Matt! Any time you need assistance with the app or if pricing needs adjustments, please don't hesitate to let us know. Feedback like this helps our database management team create more accurate pricing for contractors! JM Jennifer M. Administrative Assistant Consumer Services Used the software for: 1-2 years ### "HVAC" April 22, 2019 5.0 Pros The coolfront programs ingrates well with quickbooks. Cons There is no way for partial payments or late fees Review Source Response from Xplor Technologies June 5, 2019 Hi Jennifer!! So happy to hear Coolfront programs have worked well with your Quickbooks!! Thank you for your wonderful review! Stay Cool :) Kate @ Coolfront JG Jon G. Technician Used the software for: 2+ years ### "Easy to use in the field" October 6, 2017 4.0 Pros The overall functionality of the program is nice. It is pretty easy to find customers in the info of the program Cons Searching for parts can be difficult at times. Some common parts seem to be missing at times, so creating a new part on the job can be a pain at times. Review Source RM Richard M. Contractor Used the software for: 2+ years ### "I like this product very easy and fast to use" September 28, 2017 4.0 Pros The straight pricing has your mark up and approximatetimr to do a project easy for getting service tickets done and quick quotes Cons Would like to see better breakout on costing for items some do not have so I have to get a list that is close to try and estimate Review Source Tucker Y. Account Manager, Marketer, Web designer Used the software for: Less than 6 months ### "Good, great price book. poor dispatch system " March 8, 2018 5.0 larger, constantly updating repair database! Pros Affordable, zero cost, HUGE repair database. Auto sync for calls. this has made life easier on our techs! Cons Does not have an adiquate dispatch board. would like to see this be expanded. Currently we are having to use a few systems to manage our guys, would be great if this could fill all our needs. Review Source AK Annie K. OWNER Construction Used the software for: 6-12 months ### "COOLFRONT MAKES GETTING PAID EASIER" November 5, 2019 5.0 EVEN THOUGH THIS PRODUCT CAN GET PRICY, WE FEEL THE TECHNICIAN AND CUSTOMER CAN BOTH KNOW EXACTLY WHAT IS BEING CHARGED AND EXACT WORK TO BE DONE. Pros YOU CAN SHOW CUSTOMERS EXACTLY WHAT THEY ARE PAYING FOR, YOU CAN ADD NOTES AND JUST THE OFFICE WILL SEE. YOU CAN TAKE PAYMENTS ON THE SPOT. WE REALLY LIKED ADDING ON THE GOOGLE CALENDER TO THE PRODUCT AS WELL. Cons CAN GET COSTLY AS WE PAY PER INVOICE. WE DO NOT LIKE THAT YOU HAVE TO PAY TO HAVE GOOGLE CALENDER ADDED TO THE PRODUCT Review Source MM Michael M. President Construction Used the software for: 6-12 months ### "Coolfront has simplified my invoicing tasks tremendously!" October 2, 2017 4.0 We have been able to price correctly to maximize profits. We are more organized. All tickets are legible and have the needed customer information. There is much more control over technician pricing, no more over or undercharging. Pros I like the fact I can see what my technicians are billing at all times. I can assist with their invoices remotely. Also customer history can be viewed from the field. Adjusting pricing is simple. Cons The data base can sometimes be a little cumbersome to search but Coolfront is constantly updating it. Also there needs to be a built in application to upload photos to the invoice file. Review Source LC Liz C. Owner Construction Used the software for: 2+ years ### "Very good" September 28, 2017 5.0 Pros Very easy & convenient for both techs and office staff to use. Stream lines the service process without a lot of paperwork. Cons Would like to see an equipment button so you can add detail about equipment without always having to look back in the notes Review Source MW Mike W. Owner Construction Used the software for: 2+ years ### "Wow" October 26, 2018 5.0 Couldnt be happier. Great support. Continually updated. Great product. Pros We were missing out on great profits in our business prior to using coolfront. Cons I have no complaints. Any problems we have encured have addressed and fixed by tech support. Review Source jK jerry K. Owner Used the software for: 2+ years ### "I really like this program" October 2, 2017 5.0 Pros It makes it easier for my techs to bill customers. It can be used with ease from a smartphone. It's updated automatically Cons Would like to be able to touch customers phone number in work order and it dial them. Part number look up needs to be expaned Review Source DA Drew A. Service Manager Used the software for: 2+ years ### "Have been using for 3 years now, very easy to use!! Don't know what we would do without it!" October 3, 2017 5.0 Pros Easy to use, especially custom features. easy to use search features, once its narrowed down. love the quick custom features Cons Sometime the searching can be tricky depending on what you are looking for, sometimes takes a little while to load up. Review Source RD Ryan D. Owner/operator Consumer Services Used the software for: 1-2 years ### "Love it, very proffesional for customers to use, signing while not on sight is wonderful! " October 8, 2017 5.0 ? Pros Customer glance back for 1 and the get savy to see performance , i cvan do invoices on the run much faster, no dirty finger printed invoices, easy flat rate to fit my company. Cons Just updated and i hate the new repair search! Please give me back the old.....:-) Some time i think the server is really slow, cant find alot of the specific part number i use ( 440 volt Capacitors for starters ) . Review Source Gaby H. Summer Intern Construction Used the software for: I used a free trial ### "Best Pricing Tool" December 17, 2019 5.0 Coolfront is a great application to utilized if you are looking to incorporate a paperless alternative when documenting materials or passing other data. Pros This software is compatible with most digitized platforms to enhance efficient communication company wide. Other management apps can be used alongside this program for even better results! Another great feature is the affordability to utilize this application which is important for smaller businesses. Cons Integrating other programs to be used alongside this app might be a little buggy, but with some software improvements this tool will be very beneficial in keeping your business organized. Review Source Response from Xplor Technologies December 30, 2019 Thank you for the kind words Gaby! We're always continuing to improve our solutions and feedback is greatly appreciated! SB Scott B. Lead Service Tech Utilities Used the software for: 2+ years ### "Up Date has Slowed the System EXTREAMLY " October 2, 2017 3.0 Slower job times. Cons It's to Slow, Your update made this product worse not better for FEILD Personnel. 90 % of FEILD Personnel use I Pads and your customer Support Keeps blaming I Pads. That's a problem.It's to slow, takes forever to find a part. Review Source Similar Products Featured