# Mastercare EMR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mastercare EMR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/132034/Mastercare-Allied-Health-EMR/ --- # Mastercare EMR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Mastercare EMR ## What is Mastercare EMR? MasterCare is the Australian solution for community and mental health providers looking to connect their care delivery, client management and Government reporting in one integrated solution. With over 20 years of experience in Australian health, MasterCare currently supports 7 state health services, 100+ community health organisations and 12,000+ system users report to over 20 different State and Federal reporting programs and 8 different billing and claiming types. Request a free demo today! ## What is Mastercare EMR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mastercare EMR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.global-health.com&name=Mastercare EMR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mastercare EMR 0.0 VS. [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting Price Contact vendor Starting Price $35 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (643) Value For Money 0.0 (0) Value For Money 4.4 (583) Customer Service 0.0 (0) Customer Service 4.6 (610) ## Mastercare EMR alternatives Highest Rated [4.8 (529)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) ## FAQs about Mastercare EMR Overview ### What company size and specific industries is Mastercare EMR built for? Mastercare EMR is designed for Australian community health, mental health, and alcohol and other drug service providers of varying sizes that need one integrated system to manage clients, deliver services, and support funding growth. Features and Usability ### What are the key features of Mastercare EMR? Mastercare EMR includes practice management, revenue management, and secure messaging, along with EMR/EHR, charting, and patient records management. It also offers appointment scheduling, billing and invoicing, claims management, e-prescribing, customizable forms and reports, role-based permissions, compliance tracking, and patient portal features. Getting Started and Support ### What training and onboarding options does Mastercare EMR offer? Mastercare EMR provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, group learning, self-paced reference, and recorded demonstrations for teams that need different ways to learn the system and review product information. Getting Started and Support ### What customer support options does Mastercare EMR offer? Mastercare EMR provides email/help desk support, a knowledge base, and phone support. These channels give users multiple ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Mastercare EMR supports all three features that reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain accurate and accessible records, and document care efficiently, allowing teams to support compliance and deliver more informed patient care. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Calendar Management Track and manage schedules and meetings via an integrated calendar Mastercare EMR 45 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Securely transfer, access, exchange, integrate or use data with different providers or systems Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Create and securely store digital patient records Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Manage and support multiple locations Allows medical providers to engage patients in a variety of ways to ensure their health. Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Exchange messages in a secure and encrypted manner Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.