KASA Practice Solutions

KASA EMR

5 / 5 18 reviews

Who Uses This Software?

KASA was designed for and by mental health professionals, and is ideally suited for those starting or in private practice, group practices, or other mental health agencies.


Average Ratings

18 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Pricing Details
    Pricing varies based on services selected, additional users are discounted.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • KASA Practice Solutions
  • www.kasa-solutions.com
  • Founded 2010
  • United States

About KASA EMR

Join over one thousand therapists who have switched to KASA. With no upfront fees or complicated software to install, we make the switch to our EHR system simple. Access your calendar, clinical files, and billing information in one, fully-integrated portal. We offer HIPAA compliant phone answering services, billing solutions, and a user-friendly EHR system, with financial reporting, custom templates, calendars, a patient portal, appointment reminders, and integrated credit card processing.


KASA EMR Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

KASA EMR Reviews Recently Reviewed!


Working with KASA has been wonderful and has greatly improved out agency practice.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly, easy to train new staff and easily accessible from anywhere. Like that it is tailored to the unique needs of behavioral health rather than trying to retro fit medical software to meet our needs.

Cons: I would like to see the date/time function in session notes improved to be more streamlined and less cumbersome.

Overall: Has enabled us to take our agency to a multi site organization while still maintaining consistency and uniformity.

Generally my experiences have been good.

Jun 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Its ease and convenience of use. Like that provides easy access to patient information with just one or two clicks. Scheduling is simple and straightforward.

Cons: Inability to remove some things on own; for example, a wrong insurance entry. Otherwise I have no real issues.

I've been a KASA customer for about 2 years and couldn't be happier with their service!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to use and that I can access my calendar on all of my devices. The software also allows me to keep my client's records all in one place so it's easy to keep track of records.

Cons: The only thing I wish the software could help with is having a online system or calendar that my clients could access to schedule appointments instead of me having to call them.

Vendor Response

by KASA Practice Solutions on June 13, 2018

Gita, Thanks for your review! We are glad that you enjoy using our services. As a tip, you can actually have your clients schedule appointments within the client portal. You can control how far out they can schedule, and if they can create same-day appointments, as well. We will have your account management team reach out to you also, to ensure that you can get this set up! Thanks, KASA Solutions

All around great service!

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: KASA offers a full service package which is great for those of us who provide service but also handle the business operations.

Cons: I would love to be able to add to the treatment plan. I would like to be able to upload my consent and have clients sign the consent via tablet so that I can reduce my on-site paper usage.

Vendor Response

by KASA Practice Solutions on June 13, 2018

Angela, Thank you for your review and your suggestions for new features -- it is always helpful to receive feedback as we look to add new options! Thanks, KASA Solutions

KASA helped me save my practice when Medicaid had a very difficult transition.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and it helps me stay on top of my case notes. It is efficient.. once I submit a note, it usually gets paid within 2 weeks. I also like the support provided. If I email a question it is usually answered within a day or on the same day.

Cons: The internal email function needs an attachment feature. That way I could send attachments and be assured that they are secure.

Overall: It makes doing my job more simple.

I would be at a loss for billing without the KASA team

May 31, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There is someone there to help with billing and software issues. They are prompt polite and helpful.

Cons: I have trouble at times navigating aspects of the software that I infrequently use, about amounts paid by various insurance companies also sometimes the intake information like goals, doesn't seem to make it to the first note. However, I am not very tech savvy.

Overall: Billing help primarily

KASA is a phenomenal business resource.

May 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I thoroughly like the ease of doing my billing when I am ready to anywhere I choose and at anytime I choose.

Cons: I dislike having limited technical support outside of traditional business hours, on weekends, and holidays .

A life saver!!!

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I LOVE KASA and have been using them for 3 years. They save me time and money with their program and their assistance with my private practice.

Cons: I wish there was a mobile website so that I could access appts. and notes on the go. I also wish there was a better way to streamline communication with all receptionists at times though they do a pretty good job of communicating with one another.

Overall: Ease of notes, great receptionist team, saves me time, and easy to use!

They simplify the business of being in practice.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: On-line access and synching ability to our internal systems. We love having everything in one place: Scheduling, charting, and billing are so efficient. KASA is helping us go paperless. Because of this system, we can efficiently run multiple offices. We are still learning all the features it has. Although we are fully functioning with KASA, it offers so much we are certain to become even more efficient. The reduction in staff time and printing costs alone pay for the cost of having KASA.

Cons: There are a few limits on the features, such as customizing our templates. Training is easy, but takes quite a bit of time and is an investment cost to use the system. Although it is an intuitive system, there are a lot of intricacies to learn about in order to use it efficiently.

I find the software easy to use and the reports can be done in only a few minutes.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The information is succinct and easy to enter. Retrieving reports for releases does not take much time or effort.

Cons: The intake reports do not pull together well in a complete evaluation report. There is very little time once a report has been saved and signed to make changes and the unlock process is a cumbersome.

Overall: Easy writing of reports and access to printing reports

Wonderful!

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's tailored to Mental Health Therapy. Also, we get quick responses when we have problems with the software.

Cons: Assessments and social history's go missing at times. Then it takes a long time for it to be found. I think it doesn't work very good with my Chrome book.

Overall: It's easy to use and is tailored for my agency.

Software if easy to use and meets my needs

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Scheduling is easy. Love the credit card feature. Being able to track my billing as well as patient balances are great. This software gives me all of the information I need to keep up with my practice.

Cons: There are some issues logging on at times when software is down. Also, there is lag time going from one screen to another at times.

great experience

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and all information in place is the best feature. The software was easy to learn and support when needed

Cons: none so far. It has been a great help to me. Maybe a feature that offered more reports or ability to adjust note templates.

I've been with Kasa for 5 years, I like that we can have receptionists answering and verifying.

Apr 30, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Cons: the signature pad would be great, doesn't count the sessions so I never know when I need to write to the insurance company for more sessions, does not create super bills, does not follow requirements for progress notes from insurance companies.
No signatures for progress notes.

Nothing, almost completely archaic, words like"inappropriate/depressed" should be eliminated.
Software does not follow the requirements for progress notes dictated by insurance. The developer should check The DHS's requirements and develop corresponding software or just check out Simple Practice.

Overall: None, I stayed with KASA because it offers receptionist, a practice management team.

A great full service product and team!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it's not only software, but a full service team comes with it to help with all of my agency's billing and scheduling needs. We have positive feedback from our clients about the reception team which is extremely important as they are frequently the client's first contact.

Fantastic comprehensive service!

Jun 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Good customer service,
2. Easy to use/learn,
3. Comprehensive in nature

Overall: Excellent demo, setup, orientation, and now product/service performance!! In every way my expectations have been exceeded!

Great company, great service

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My experiences with KASA as my billing agency has been great. If I have any issues or questions they respond promptly. I spend less time talking to insurance companies, billing and more time with my clients.

Easiest system to use with the best people I've ever found to help me!

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Can't think of many con's. Before using this system I was using office ally, and before that to other systems over many years. Not only is this the best system I've ever found, but the most helpful and supportive people to make my business actually work. I can't more highly recommend this system, these people, and the work that's being done. Thank you.