--- title: "Field Service Solution Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Field Service Solution Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more." source_url: "https://www.capterra.com/p/132061/Field-Service-Solution/" page_type: "product" language: "en" --- # Field Service Solution Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Field Service Solution ## What is Field Service Solution? AssetWorks Field Service Solution (FSS) is a cloud-based solution focused on fleet management. It combines in-vehicle ELDs and in-office software to make legislative compliance effortless while providing additional functionality such as custom field ticketing, work order dispatch, GPS/telematics, driver behavior tracking, trailer tracking, lone worker monitoring, and engine health monitoring. Ideally suited for specialty trucking, oil and gas field service, and construction. ## What is Field Service Solution used for? [Fleet Management](https://www.capterra.com/fleet-management-software/)[Trucking](https://www.capterra.com/trucking-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Field Service Solution?[Manage this product listing](https://www.g2.com/products/assetworks-field-service-solutions/claim_requests/new?auto=true) ## Field Service Solution Overview Updated September 2026 AI summary Field Service Solution provides businesses of all sizes with tools to manage and coordinate field operations, covering field service management, service and transportation dispatch, and trucking needs. It supports scheduling, routing, work order management, and payment collection in the field, along with billing, GPS, and electronic signatures. The platform is cloud-based and offers features like monitoring and a self-service portal. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Field Service Solution 5.0 (1) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $1 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (1,688) Value For Money 0.0 (0) Value For Money 4.2 (1,554) Customer Service 5.0 (1) Customer Service 4.4 (1,625) ## Field Service Solution alternatives [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) [3.2 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 53% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72551/Fleetmatics-Work/) [Route4Me](https://www.capterra.com/p/149633/Route4Me/) [4.5 (413)](https://www.capterra.com/p/149633/Route4Me/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149633/Route4Me/) ## FAQs about Field Service Solution Overview ### What company size and specific industries is Field Service Solution built for? Field Service Solution is designed for companies in oil and gas field services, specialty trucking and delivery services, construction, environmental services, and fluid hauling such as crude and water transport. The vendor description does not specify company size, so the product appears aimed at organizations in these field service industries. Features and Usability ### What are the key features of Field Service Solution? Field Service Solution offers monitoring, dispatch management, scheduling, and routing for coordinating field work. It also includes work order management, job management, and technician management for service tasks, plus GPS, mileage tracking, vehicle management, and trip logs. Additional features include billing & invoicing, payment collection in the field, and electronic signature. Getting Started and Support ### What training and onboarding options does Field Service Solution offer? Field Service Solution provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover product topics in a group format, and documentation offers written reference material. Getting Started and Support ### What customer support options does Field Service Solution offer? Field Service Solution provides 24/7 live rep support for users who need direct help at any time. No reviewer feedback is available about support quality, response times, or common issues, so the experience can only be described by the listed support channel. ## Features AI summary Based on 4,034 Fleet Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Field Service Solution includes **Mobile Access**, giving field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), which can still help businesses assign work and manage technician availability. Together, these capabilities help teams stay connected in the field and keep daily service operations moving efficiently. Billing & Invoicing Create, manage, and send invoices or bills to customers Dispatch Management Manage sending personnel and resources to a site as needed Driver Management Track all personnel who operate company vehicles Electronic Signature Digitally sign online documents Emergency Dispatch Coordinate emergency medical response Fuel Management Monitor fuel consumption and optimize fuel usage Field Service Solution 23 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Emergency Dispatch: Coordinate emergency medical response - Fuel Management: Monitor fuel consumption and optimize fuel usage - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Trip Logs: Record of trip details - Vehicle Management: Track and monitor how vehicles are used - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $1.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AG Amarjit G. ### "Great product to use. Multiple feature in one package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 16, 2016 electronic logs, electronic dispatch, vehicle telematics, maintenance, lone worker monitoring, incident reporting, driver behaviour management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.