# Field Service Solution Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Field Service Solution Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/132061/Field-Service-Solution

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# 

 Field Service Solution Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Field Service Solution

## What is Field Service Solution?

AssetWorks Field Service Solution (FSS) is a cloud-based solution focused on fleet management. It combines in-vehicle ELDs and in-office software to make legislative compliance effortless while providing additional functionality such as custom field ticketing, work order dispatch, GPS/telematics, driver behavior tracking, trailer tracking, lone worker monitoring, and engine health monitoring. Ideally suited for specialty trucking, oil and gas field service, and construction.

## What is Field Service Solution used for?

[Trucking](https://www.capterra.com/trucking-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Flat Rate, Per Month

Free trial  
available

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Do you work for Field Service Solution?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.assetworks.com&name=Field Service Solution)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Field Service Solution

5.0 (1)

VS.

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

$1

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.4 (1,688)

Value For Money

0.0 (0)

Value For Money

4.2 (1,554)

Customer Service

5.0 (1)

Customer Service

4.4 (1,625)

## Field Service Solution alternatives

Highest Rated

[4.7 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

[3.2 (945)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

52%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/72551/Fleetmatics-Work/)

## FAQs about Field Service Solution

Overview

### What company size and specific industries is Field Service Solution built for?

Field Service Solution is designed for companies in oil and gas field services, specialty trucking and delivery services, construction, environmental services, and fluid hauling, including crude and water transport. The target audience appears to be businesses in field service operations that need support for these industry-specific workflows.

Features and Usability

### What are the key features of Field Service Solution?

Field Service Solution offers monitoring, dispatch management, scheduling, routing, and work order management for field operations. It also includes technician management, GPS, mobile access, electronic signature, billing and invoicing, and payment collection in the field, plus service history, maintenance management, and vehicle management.

Getting Started and Support

### What training and onboarding options does Field Service Solution offer?

Field Service Solution provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided learning remotely, and documentation gives written reference material for self-paced review and setup.

Getting Started and Support

### What customer support options does Field Service Solution offer?

Field Service Solution provides 24/7 live rep support. Customer support is available around the clock through live representatives, giving users direct assistance when issues come up.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Dispatch Management

Manage sending personnel and resources to a site as needed

Driver Management

Track all personnel who operate company vehicles

Electronic Signature

Digitally sign online documents

Emergency Dispatch

Coordinate emergency medical response

Fuel Management

Monitor fuel consumption and optimize fuel usage

Field Service Solution 23 features

Create, manage, and send invoices or bills to customers

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Digitally sign online documents

Coordinate emergency medical response

Monitor fuel consumption and optimize fuel usage

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage and track all job information and associated tasks

Manage, maintain and track the performance of assets and equipment

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Track/log the amount of time employees worked per job using a timer

Manage and track customer orders for goods, investments, or any other purchases

Swipe a credit card or manually process payments while with the customer in the field

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Oversee technicians and track their assigned work orders

Record of trip details

Track and monitor how vehicles are used

Creating, assign, and track jobs and/or tasks for work orders

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## Pricing

Free Trial

Basic

$1.00

Flat Rate,Per Month

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AG

Amarjit G.

### "Great product to use. Multiple feature in one package"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 16, 2016

electronic logs, electronic dispatch, vehicle telematics, maintenance, lone worker monitoring, incident reporting, driver behaviour management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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