# Field Service Solution Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Field Service Solution Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/132061/Field-Service-Solution/ --- # Field Service Solution Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Field Service Solution ## What is Field Service Solution? AssetWorks Field Service Solution (FSS) is a cloud-based solution focused on fleet management. It combines in-vehicle ELDs and in-office software to make legislative compliance effortless while providing additional functionality such as custom field ticketing, work order dispatch, GPS/telematics, driver behavior tracking, trailer tracking, lone worker monitoring, and engine health monitoring. Ideally suited for specialty trucking, oil and gas field service, and construction. ## What is Field Service Solution used for? [Trucking](https://www.capterra.com/trucking-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Field Service Solution?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.assetworks.com&name=Field Service Solution) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Field Service Solution 5.0 (1) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $1 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (1,688) Value For Money 0.0 (0) Value For Money 4.2 (1,554) Customer Service 5.0 (1) Customer Service 4.4 (1,625) ## Field Service Solution alternatives Highest Rated [4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (332)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) [3.2 (945)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 52% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72551/Fleetmatics-Work/) [Route4Me](https://www.capterra.com/p/149633/Route4Me/) [4.5 (411)](https://www.capterra.com/p/149633/Route4Me/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149633/Route4Me/) ## FAQs about Field Service Solution Overview ### What company size and specific industries is Field Service Solution built for? Field Service Solution is designed for companies in oil and gas field services, specialty trucking and delivery services, construction, environmental services, and fluid hauling for crude or water transport. The vendor description does not specify a company size, but the product is aimed at organizations operating in these field service sectors. Features and Usability ### What are the key features of Field Service Solution? Field Service Solution offers monitoring plus field operations features such as dispatch management, scheduling, routing, and work order management. It also includes technician management, maintenance management, service history, GPS, mobile access, billing and invoicing, electronic signature, payment collection in the field, and a self service portal. Getting Started and Support ### What training and onboarding options does Field Service Solution offer? Field Service Solution provides in person training, live online sessions, webinars, and documentation. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover scheduled topic-based learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Field Service Solution offer? Field Service Solution provides 24/7 live rep support. No reviewer feedback on support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated here. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) Field Service Solution supports all three features that reviewers rate most highly: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep technicians connected in the field, coordinate service appointments more efficiently, and manage charges and payments accurately, allowing teams to deliver faster service and maintain smoother day-to-day operations. Billing & Invoicing Create, manage, and send invoices or bills to customers Dispatch Management Manage sending personnel and resources to a site as needed Driver Management Track all personnel who operate company vehicles Electronic Signature Digitally sign online documents Emergency Dispatch Coordinate emergency medical response Fuel Management Monitor fuel consumption and optimize fuel usage Field Service Solution 23 features Create, manage, and send invoices or bills to customers Manage sending personnel and resources to a site as needed Track all personnel who operate company vehicles Digitally sign online documents Coordinate emergency medical response Monitor fuel consumption and optimize fuel usage System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Manage and track all job information and associated tasks Manage, maintain and track the performance of assets and equipment Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Record of trip details Track and monitor how vehicles are used Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $1.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AG Amarjit G. ### "Great product to use. Multiple feature in one package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 16, 2016 electronic logs, electronic dispatch, vehicle telematics, maintenance, lone worker monitoring, incident reporting, driver behaviour management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.