Who Uses This Software?

Dental practice's including, General practitioners, periodontist, Endodontist, Oral and Maxillofacial Radiologist, Oral Pathologist,Oral and Maxillofacial Surgeon, prosthodontists


Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/month
  • Pricing Details
    Fixed pricing per clinic regardless of the number of practitioners.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Dovetail
  • www.dovetail.co
  • Founded 2011
  • United States

About Dovetail

Dovetail is an easy to use browser based, cloud EDR and practice management solution for dentists. The Dovetail solution is hardware independant and works extremely well on mobile tablets. No downloads, updates, backups or maintenance required. Dovetail's intuitive dental practice management platform facilitates a 100% paperless environment for your clinic. Just 15 minutes of training get's you on your way with no contracts or hidden fees.


Dovetail Features

  • Appointment Management
  • Appointment Reminders
  • Claims Management
  • Clinical Charting
  • Imaging
  • Inventory Management
  • Patient Account Management
  • Patient Billing
  • Patient Records Management
  • Treatment Planning

Dovetail Reviews Recently Reviewed!


Chandwani Dental Office Manager.

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: As the Office Manager at Chandwani Dental LLC, I would like to say how impressed I am with Dovetail. I like how the Apex portal allows me to view the status of a claim in full detail, check patient eligibility, remaining benefits and deductibles all from the patient's file without having to log into another website. These factors are not only a convenience but they help to improve the proficiency of my work. I am also impressed with the media tab and how it allows me to view and/or add attachments such as PDF files, pictures, and CT scans to the patient's file. All of these features are user friendly and easy to navigate. Thanks to Dovetail's improvement and modern technology, the efficiency of our office work at Chandwani Dental is greatly enhanced.

Recommendations to other buyers: this product is essential to every dental practice.

The team at Dovetai really l get it!

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The business of dentistry and the practice of dentistry is becoming increasingly software driven. Dovetail is a very forward thinking company that offers practical affordable solutions for the modern dental offfice.

Pros: The software is intuitive and so easy to use. It is designed for a mobile platform which is very different from the "you can use it on a tablet" that most of the other available software solutions offer. It seems as though the people at Dovetail thought of everything. Dovetail has crafted a product with the user experience in mind. It's a great software not just for the doctor and staff but also from the patient perspective. The integration with other technologies makes it not just easy but fun to use.

Cons: With any product there is a learning curve. But having said that I would say there is probably more of a (un)learning curve than an actual learning curve. You can't carry over old habits formed with previous practice management software.

Great system. User friendly

Aug 17, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.

Pros: I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.

Cons: This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.

True Cloud Based Practice Management

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The support team is great! We highly recommend anyone looking for a true Cloud solution to take the time to go through a demo and ask why Dovetail over other PMS!

Pros: The support team is terrific and very willing to take recommendations for improvement and additional feature requests. Best part is their ability to immediately implement in the current version of the software!

Very impressive EHR / PM solution. I really love this product

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The product is really easy to use , from creating clinical exams to the custom progress notes. All of the features are available on any mobile tablet. Looks amazing too.

Pros: The treatment is like no ther i've seen. You just select the procedure and the teeth and insurance codes and fees automatically appear.

Recommendations to other buyers: get a demo.

Excellent software

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I love it.

Pros: Easy to use, excellent customer service and support, high speed. and their services are excellent very reasonable fees.

Cons: N/A, actually there is nothing to complain about with Dovetail, I recommend it to all my friends. Thumbs up.

Small time program

Aug 14, 2014
3/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: It works on the iPad.

Cons: There are no reports for management or for clinical or financial practice performance. There also aren't any reports or printouts for patient performance.

Recommendations to other buyers: If you're a small practice, it's okay. If you're larger, I'd recommend a separate management program.

Dr. Ilan Hecht DDS

Nov 08, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Great tool to digitalise the Medical chart, the learning curve was fast, the software is very intuitive and easy to use. Excellent costumer service with fast responses to doubts and open to feedbacks for improvements.

An easy software to use

Nov 21, 2013
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The software isn't complicated, has the features it promotes and is way cheaper than similar products. I'm still learning all the little features, but overall it's a good software.

It can by installed on mobile devices or directly in the browser which is nice too.