--- title: "Ordoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ordoro the right Order Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/132074/ordoro/reviews/" page_type: "reviews" language: "en" --- Ordoro 4.7 (79) [View alternatives](https://www.capterra.com/p/132074/ordoro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Ordoro Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews ls lily s Online Sales ManagerConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years. “They did a great job getting our platforms integrated and getting us set up for success.“ August 26, 2024 MD Madgi D ownerAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “terrible terrible company and i envision them not lasting much longer.“ July 5, 2024 BH Benjamin H Lab & LogisticsRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Ordoro is a solid platform for inventory management and shipping fulfillment.“ October 7, 2021 MD Madgi D ownerAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “absolutely terrible terrible business practices!!“ July 5, 2024 RF Richard F OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “So easy to import, ship and track orders.“ January 13, 2023 Dan B OwnerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “My only complaint is if I pack orders around 11 pm CST and try to generate a scan form, sometimes it won't work.“ January 28, 2022 CT Chris T Growth AnalystSporting Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “This has completely streamlined our processes and workflow as a result.“ November 16, 2021 CT Chris T Growth AnalystSporting Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “Custom reporting has been a bit of a pain point since we are unable to build our own reports.“ November 16, 2021 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gregrey P. Director of eCommerce Automotive Used the software for: 2+ years ### "User of Ordoro across 2 different businesses / industries" September 3, 2021 5.0 We love the support and the fact that they are based in the US. The whole team is fantastic! The only point where I think Ordoro could better themselves is to get someone in there who has plenty of merchant experience (preferably having used the product). Some problems we would run into on the merchant side would be approached in a very linear sometimes cookie-cutter way by the support staff. Having been in the product dealing with actual orders and issues daily for the past 3 years, I sometimes felt that I knew a better way to attack a problem than their team did. That being said, never have I been let down or unassisted by the Ordoro team. Their service is top-knotch, and they have made some huge strides. Proud of them as a company and love the team. Pros It is simple to use, integrates with top dogs, keeps track of inventory great (love the kitting). Cons It can sometimes be a bit tricky to get new features approved in the dev pipeline. Reason for choosing Ordoro Ordoro competes very well on price, and having held millions of dollars in inventory with them and shipped hundreds of thousands of orders, I knew that they were reliable when we begin to scale. Switched from [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[Management of Things](https://www.capterra.com/p/86514/TIMS/) The prior merchant I worked for was using a system called TIMS which is essentially an inventory tracking system for welding gas cylinders. This system was very clunky and old-school. It took plenty of manual work to process a single order. As for my current merchant, they made a switch to Cin7 and that was quickly met by poor service and shoddy 3rd party integrations that were not reliable. Review Source Response from Ordoro September 8, 2021 Hi Gregrey! Thank you so much for the kind words and we're thrilled to hear you're enjoying the platform. Looking forward to helping you manage fulfillment and inventory for years to come! lS lily S. Online Sales Manager Consumer Goods Used the software for: 1-2 years ### "Ordoro has made our lives so much easier!" August 26, 2024 5.0 After 1 year using Ordoro I'm even more happy with the experience. They did a great job getting our platforms integrated and getting us set up for success. The analytics and reporting features are working much better than our previous inventory management systems. Ordoro has made our lives so much easier! Pros They did a great job getting our platforms integrated and getting us set up for success. The analytics and reporting features are working much better than our previous inventory management systems. Cons After 1 year of using ordoro I can't think of anything I don't like. Switched from [Ecosystems](https://www.capterra.com/p/144854/ecosystems/) support at ecomdash deteriorated. The inventory management wasn't working well for us. Data wasn't easily searchable. Review Source MD Madgi D. owner Accounting Used the software for: 2+ years ### "scammers not to be trusted" July 5, 2024 1.0 they are scammers!!! do not trust this terrible company. they have the worst customer service and after there billing team made an error over-charging me for months they refused to do the right thing and refund me. terrible terrible company and i envision them not lasting much longer. with so many other great shipping options out there i highly suggest going elsewhere. Pros nothing i had a terrible experience and am still financially recovering Cons they over charged me for 26 months and when my accountant finally figured it out they acknowledged that it was a mistake in their end but refused to refund me other than the last 3 months. absolutely terrible terrible business practices!! Review Source TC Tor C. Owner Retail Used the software for: 2+ years ### "My business would have failed without Ordoro and its customer support" October 8, 2021 5.0 It was the single most important element of my successful e-commerce business that ran for fun years until COVID hit. Then supply issues and inventory delays forced me to shut it down. I'd still be using Ordoro today if I didn't close due to COVID. Pros It's easy integration with multiple online retails Automated shipping confirmation directly to Amazon NEVER had a problem with a label misprinting address, postage amount, shipping rate...etc Customer support was outstanding - three separate issues could have hurt my Amazon account health if not resolved and Ordoro support fixed each instance in less than an hour Never had to deal with an unplanned system outage Cons nothing - as close to a perfect product for e-commerce as I've every used Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[Endicia](https://www.capterra.com/p/124584/Endicia/) The other services I used were clunky, tough to use, not intuitive, and glitchy. When I tried Ordoro it was like postage paradise! Review Source Response from Ordoro October 12, 2021 Thank you so much for all of the kind words! It was truly our pleasure working with you. We're so glad you loved Ordoro as much as we do. BH Benjamin H. Lab & Logistics Retail Used the software for: 2+ years ### "Ordoro - a workhorse with bang for your buck" October 7, 2021 5.0 Ordoro has helped us grow seamlessly through our past few years. Pros Ordoro is a solid platform for inventory management and shipping fulfillment. It is easy to use and gets the job done. Cons Although these features are more consistent with much more costlier options, I wish Ordoro could track Lot Codes on Goods Receipts (and through to fulfillment). Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Stamps had no inventory managment and only basic fulfillment options. Review Source Response from Ordoro October 14, 2021 Thanks so much, Benjamin! We pride ourselves on being easy to use and we're so glad you've been able to experience that. We look forward to helping you manage your business for years to come! YF Yamisi F. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great product" March 3, 2022 5.0 Pros I really thought the onboarding and the customer service was exceptional because they gave me all the tools and tips needed so that once it was completed, I was confident and knowledgeable enough to navigate on my own. The software also gives me great analytics and works well with my sales channels. Cons The UI could be a bit better. If you have a long list of products and are looking at a specific item, say on page 3, for example, then go back, you have to start from the first page as opposed to the page you were currently on. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Ordoro Great reps who talk you through the product and answered any and all questions. Review Source Response from Ordoro March 14, 2022 Hi Yamisi! Thank you so much for taking the time to share your thoughts on our software. We're incredibly grateful for your kind words as well as input! We look forward to supporting your business for years to come as well as continually improving our software to fit your needs. AP Arron P. C.E.O. Retail Used the software for: 2+ years ### "Simplified Shipping" December 16, 2019 5.0 Pros The software linked perfectly to my couriers and made shipping simple. I didn't need to input anything, and all of my labels were created automatically. Cons Setting up the automatic printer wasn't as seamless as I would like. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Ordoro More coverage for different areas instead of being restricted to U.S. Review Source Dan B. Owner Food & Beverages Used the software for: 2+ years ### "I've been using Ordoro for 5 years now and don't even consider looking for other options" January 28, 2022 5.0 Makes shipping for orders from serval marketplaces and with several shippers easy. Pros Easy to set up. Accurately imports all orders. Makes it easy to add internal/external notes for coordination. Customer service is spectacular. I call or email and get a very timely response and solution. Cons My only complaint is if I pack orders around 11 pm CST and try to generate a scan form, sometimes it won't work. I try not to be packing orders at this time so I've never even mentioned the issue to Ordoro. Review Source Response from Ordoro February 1, 2022 Hi Dan! We are so grateful for the past five years and hope to work with you for many more! Tom O. Business Development Hospital & Health Care Used the software for: Less than 6 months ### "Excellent solution for inventory, order and shipping management." March 8, 2022 5.0 \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] were both incredible in helping us make this decision and in setting up the system. Pros Ordoro is easy to set up and use. The team are very responsive and helpful from set up to full scale use of the product. The software itself is easy to navigate, and a lifesaver when it comes to multi-warehouse inventory management and writing back to our sales channels. Cons As we are based in Canada and Ordoro is based in the US, certain shipping options used in CA are not available in Ordoro just yet, but the team are very responsive in adding these suggestions to the dev team. I really don't have many cons for Ordoro Review Source Response from Ordoro March 14, 2022 Hello Tom! Thank you so much for taking the time to share your thoughts and experiences. We're so happy to hear your onboarding experience has been a great one. Our support team works very hard to ensure they're the best teammates for each of our customers. Dennis H. Used the software for: 6-12 months ### "Ordoro - Rockstar Employee" February 11, 2016 5.0 We are a small eCommerce business in the RV parts and RV Accessories space www.MakariosRV.com. We were at a transition phase for growth and could not really justify the expense of an additional employee, this is when we began our search for an intangible approach versus a tangible. Ordoro represents our latest employee and removes the human error factor. IT takes a little time to setup, but after setting up - it is fantastic. Pros Processing purchase orders directly from our eCommerce platform. Creating shipping labels from different carriers and printing them and then the software goes one step further and updates our eCommerce platform with the tracking numbers. Sure, other software performs similar tasks and this software Ordoro excels with the above mentioned tasks with very little effort on our behalf. Rockstar employee just happens to fit in with the rest of the team!!! Cons One improvement would be the final step in the process and this would be obtaining the tracking information from the vendors the purchase orders are pushed with a call and push back into the eCommerce platform. This will be the Bugatti in the SaaS platform. Review Source RH Ramzi H. Responsabe RH Medical Devices Used the software for: Less than 6 months ### "Gestion de commandes et de stock" March 10, 2025 4.0 Pros L’intégration avec plusieurs transporteurs facilite la gestion des expéditions et l’impression des étiquettes en quelques clics Cons Son interface, bien que fonctionnelle, pourrait être plus moderne et intuitive Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Sapling](https://www.capterra.com/p/151559/Sapling/)[Float](https://www.capterra.com/p/136078/Float/)[SKULabs](https://www.capterra.com/p/148441/SKULabs/) car il ne répondait plus entièrement à mes besoins en gestion multi-entrepôts et en automatisation avancéene répondait plus entièrement à mes besoins en gestion multi-entrepôts et en automatisation avancée Review Source GG Gabriela G. Data and Systems Analyst Furniture Used the software for: 1-2 years ### "Great software for a multi-channel e-commerce business" September 23, 2021 5.0 Pros \- continuous updates and improvement - fast and professional support - integration with most e-commerce platforms - intuitive, easy to navigate interface - great support articles and documentation, as well as a developers' forum - open API and the ability to build custom scripts - ability to handle both in-stock and dropship products Cons Some features we would've liked to see in Ordoro are: - integration with UK/European carriers - integration with Prestashop - the ability to store labels and print from external sources (API) - the ability to set lead times per product and channel and be able to flag delayed orders Review Source Response from Ordoro September 28, 2021 Thank you, Gabriela! We're so glad you've been pleased with our update and new feature rollout process. We're thrilled you chose us to help manage your business! SK Spencer K. Sales Operations Security and Investigations Used the software for: 2+ years ### "Ordoro" December 1, 2021 5.0 Really great. \[SENSITIVE CONTENT\] in support is awesome, she is patient and very helpful! Pros The inventory tracking software is a lifesaver! Cons There are still some things about making return labels that could be easier. Review Source CD Chrystal D. Owner Wholesale Used the software for: 1-2 years ### "Top Notch Service " October 26, 2016 5.0 Ordoro lets me manage orders from multiple sites, in one place! I can see orders and print shipping labels from Etsy, eBay, and my own business site. Being able to bulk print labels makes things go a lot faster. The pre-set options are extensive (even flat-rate padded envelopes, which cost more than regular flat-rate envelopes). It's easy too, to reprint labels (they save as PDFs). And it's easy to cancel labels too for a refund. I have only ever used USPS, but you can load money for other shipping services like UPS. Any time I've had an issue, Ordoro customer service has been amazingly quick to respond. Pros The ability to manage orders from multiple sites in one place. And it can communicate with e-commerce sites, to let people know their order shipped and to mark the order as shipped on those sites. PLUS the postage is significantly discounted. Cons Sometimes I get error messages communicating with my sites. Review Source DW Duane W. Owner Used the software for: ### "ordoro is TOP SHELF!" September 9, 2014 4.0 I have been using ordoro in conjunction with my web store for over a year now and I couldn't be happier...well, unless they sent someone here to box up my orders for me. Seriously, the product is one of those HUGE timesavers that I could NOT ever see going without. Just batching orders and printing labels without having to cut and past each line into USPS.com or FedEx saves is well worth the low cost of this product. Most of ordoro works as advertized, but you know, nothing is perfect and people are human so we are bound to create problems for ourselves. While learning how to use the system I was lucky enough to spend time with ordoro's fabulous tech support squad and I have to say, I am extremely impressed with the level of service received. Even if I call during a busy period and have to leave a voice mail, they return my call withing minutes (not hours or days.) Often, I am greeted by the calming voice of Kristen who always makes me feel like solving my problem is the most important thing she will do all day. Kristen was working on an international shipment problem (label not printing out right) this week and I received calls and emails far later into the evening than any normal person should be working. She was on it until it was resolved. Truly amazing support all the way around. Give ordoro a try...I'll bet your competition is already using it. ;) Review Source J John Used the software for: ### "Why I Chose Ordoro Over the Other eCommerce Apps" October 15, 2013 5.0 After shopping around for quite some time for an all-in-one web application to help me manage my online store as well as my eBay and Amazon accounts, I decided Ordoro was the one for me. There are quite a few companies that offer trial periods and I wanted to make sure I was completely satisfied before subscribing so I did some research and shopped around. In the end, I found Ordoro was the easiest to set up and manage. I was able to import my inventory with just a few simple steps using their set-up program that walks you through your first time using it. There are also helpful videos for any questions you may have. Once I was set up, I found that it had everything that I was looking for in an all-in-one eCommerce app--simple and easy to use yet very robust with many features. I was also very impressed by their willingness to reach out to their customers to make sure they are happy with their services. In the end, I chose Ordoro because it was the easiest to use, full of features that I needed for my online business, and had great customer service. Pros \-Quick and easy set up -Many features so it is powerful, yet still easy to navigate through and manage. -Outstanding customer service and friendly, down-to-earth staff. -Competitive price Review Source Diane M. Used the software for: Less than 6 months ### "Great program, already saved the fee" February 17, 2016 5.0 I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel. I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify. Ordoro collects all but my web site, which I enter manually. Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants). Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall. Review Source CL Claudine L. Logistics Associate Design Used the software for: 6-12 months ### "First Time User" August 4, 2022 5.0 Pros You're able to view order's info in just a few clicks. Cons I was only able to use Ordoro less than a year and mostly used for product and information checking only. So for those 2 features, no issues at all. Review Source JA Justin A. President Used the software for: ### "My Magic Mud runs on Ordoro" August 27, 2014 5.0 I can bulk print shipments instantly thanks to Ordoro. I've been able to scale up my business knowing full well that I can handle even enterprise level order numbers. I've been selling online for years and before this technology existed, shipping took hours! From beginning to end, I can now ship 60 orders in an hour. Ordoro gives me the ability to manage inventory levels across multiple channels. It a system with a very fast learning curve. Plus, customer service is fast and very nice. Their new pricing makes this option a No Brainer. If you just need to use Ordoro for volume shipping, it's now only $49 a month!!! I was paying $200 and still thought this was a good deal. They are innovating constantly, and now you can enable more options for a higher rate. They are literally saving their clients money. I'll stay loyal to them as long as I'm selling online. My company is called My Magic Mud, look us up. Review Source KU Kelechi U. Arts and Crafts Used the software for: ### "My experience with Ordoro: " October 26, 2014 5.0 I have had a great experience with the Ordoro team. I had a few minor issues while setting up my account. Each time I called technical support my call was returned promptly. I was pleased with the level of expertise of the technician, Elle, and the other team members. My issues were always resolved quickly. I am extremely pleased with the service provided by the Ordoro team. They even took time out over the weekend to resolve an issue I considered minor. Although I am happy with Ordoro, I realize I am just starting with them. I will be sure to give another review after I have been with them longer. Review Source CS Carl S. Vice President Chemicals Used the software for: 6-12 months ### "Service After You've Closed Your Ordoro Account?" April 16, 2016 5.0 Pros There is a willingness to serve with Ordoro that is rare in business today. I had to close a company due to distributor misrepresentation. Several months later, after closing the Ordoro account, I had to ask for records when an internal backup source failed. Ordoro produced the records I needed when my account was no longer active. There were no questions and no delay. Great "former" customer service. Cons I didn't find anything lacking with Ordoro services. Review Source ZM Zoe M. Retail Used the software for: ### "Ordoro in just 15 days has made my shiping easier and cheaper!" January 1, 2015 5.0 I have only contacted support twice and they have been awesome. Now with the new year I am going to challenge them with my my existing Dymo printer setup. All in all very impressed! Pros Easy Reasonably Priced Good savings on postage Cons Not self-service nerdy enough for me, BUT support has been great and fast! Review Source MB Molly B. Owner Used the software for: ### "Ordoro Basic" September 9, 2014 5.0 Our favorite part of Ordoro is the customer service. Our inquiries are responded to very quickly, and we're taken care of as much as possible. The software is easy to use, and is very self-explanatory. For everything that doesn't make sense, the guys at Ordoro will walk you through the process. We use Ordoro for multiple shipping warehouses at various locations, and for multiple shipping carriers. It all works flawlessly and seamlessly. Review Source JJ June J. Used the software for: ### "Simple and Clean Interface" November 8, 2014 5.0 When I just started, the Ordoro website interface looked way too simple for any complicated online transactions. But after I integrated Ordoro with my Amazon seller account, my inventory management became so much easier that I couldn't think of my life without it. I'm so happy that I found this unique and powerful yet extremely easy to use tool. Review Source KE Khalil E. Used the software for: ### "Great Product " September 19, 2014 5.0 I am impressed with ease of using the products and the friendly customer service. I strongly recommend the service for all e-commerce user. the best inventory and shipping manger app. A+++ Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.