# Page 2 | Ordoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ordoro the right Order Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132074/ordoro/reviews --- Ordoro 4.7 (79) [View alternatives](https://www.capterra.com/p/132074/ordoro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Ordoro ## Showing most helpful reviews Showing 26-50 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RG Raja G. Directrice E-Learning Used the software for: Less than 6 months ### "Un bon outil de gestion des commandes et des stocks" February 25, 2025 4.0 Pros La gestion centralisée des commandes et des expéditions Cons L’interface peut être un peu compliquée au début Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Je trouve que ordoro est correct coté rapport qualité prix Review Source JA Jacki A. Owner Retail Used the software for: 2+ years ### "Using Ordoro was a game changer for us!" August 28, 2023 5.0 I'm so glad we started using Ordoro years ago. Ordoro has saved us time and company resources as we meet he needs of our online customers. Pros The team was very attentive to the needs of our specific business and helped us get things set up properly right from the start. Ordoro makes our daily order and inventory management run very smoothly. Cons A little better reporting would be nice. However, we have other ways to get the information we need. Review Source LC Luke C. President Retail Used the software for: 2+ years ### "Ordoro is one of the keys to our success." December 7, 2021 4.0 It made it possible for me to run and stay in business. Without similar program(s) we would not be able to function effectively. Pros Integration is great with multiple platforms. Easy to use simple feature and easy to use more advanced features that are less intuitive but available if you know how to do it. Cons I need to learn Excel/Spreadsheet to fully utilize this software's more obscure features that are excellent additions to their extremely intuitive and simple to use stuff like shipping, orders, and inventory management. There are so many features that are very well explained but there are so many that it is difficult to utilize this program 100% with all it's benefits. Reason for choosing Ordoro Word of mouth from a very professional reference. Review Source CT Chris T. Growth Analyst Sporting Goods Used the software for: Less than 6 months ### "A great, all-encompassing inventory & shipping management solution" November 16, 2021 5.0 We're overall very pleased and our switch to Ordoro was seamless. The implementation and customer success teams have been responsive, helpful and very friendly. Pros Ordoro does a great job of taking what several services do and has combined them into one package. This has completely streamlined our processes and workflow as a result. Cons Some obvious integrations are missing: Zapier/Integromat & Zapier. We'd love to see those in the near future. Custom reporting has been a bit of a pain point since we are unable to build our own reports. Review Source Response from Ordoro November 23, 2021 Thank you, Chris! We're so glad to hear you've seen the value in our all-in-one platform. We're very excited about our mutual continual growth! GG Gabriela G. Data and Systems Analyst Furniture Used the software for: 1-2 years ### "Great software for a multi-channel e-commerce business" September 23, 2021 5.0 Pros \- continuous updates and improvement - fast and professional support - integration with most e-commerce platforms - intuitive, easy to navigate interface - great support articles and documentation, as well as a developers' forum - open API and the ability to build custom scripts - ability to handle both in-stock and dropship products Cons Some features we would've liked to see in Ordoro are: - integration with UK/European carriers - integration with Prestashop - the ability to store labels and print from external sources (API) - the ability to set lead times per product and channel and be able to flag delayed orders Review Source Response from Ordoro September 28, 2021 Thank you, Gabriela! We're so glad you've been pleased with our update and new feature rollout process. We're thrilled you chose us to help manage your business! RF Richard F. Owner Retail Used the software for: 2+ years ### "Gamechanger for my business" January 13, 2023 5.0 The perfect adjunct to an online business Pros So easy to import, ship and track orders. Inventory and Purchase Order management. Cons No issues. Well designed and easy to integrate and use. Reason for choosing Ordoro Many more features and ease of integration and use. Review Source SK Spencer K. Sales Operations Security and Investigations Used the software for: 2+ years ### "Ordoro" December 1, 2021 5.0 Really great. \[SENSITIVE CONTENT\] in support is awesome, she is patient and very helpful! Pros The inventory tracking software is a lifesaver! Cons There are still some things about making return labels that could be easier. Review Source VR Verified Reviewer Software - Operations Consumer Goods Used the software for: 6-12 months ### "Great App, Amazing Customer Service!" December 20, 2019 4.0 We use Ordoro to integrate our warehouses with various channels and to write-back accurate stock levels. We're really happy with the service so far and we look forward to developing more integrations in the future as we expand our business to new territories. Pros Ordoro's customer service is first class, no problem has been to small for them to take on for us which we really appreciate. Ordoro's kitting options have made fulfilling our website bundle orders really easy. Cons We're looking forward to using Ordoro for more integrations with FBA warehouses worldwide. We'd love to see an overall view of our stock by warehouse in the future. Review Source TY Tina Y. Used the software for: 1-2 years ### "Excellent App and Excellent Customer Service To Back It Up!" July 22, 2016 5.0 I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business. Pros \-Easy to navigate and user friendly interface. -Technically advanced and professional level quality. -Great features(especially the deep discounts off of regular USPS rates!) -Fantastic customer service for all your technical questions. -Many features that can be added on an as-needed basis. You only pay for what you need which is great! -Affordable -Reliable technology Cons I honestly cannot think of any at this time. Review Source JY Jake Y. COO Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great Customer Support and Great tool for bundling" June 2, 2021 5.0 Pros We loved that it allowed for easy bundling of products and tracking of the individual items in inventory. Their support has been great as well. Very very responsive. CEO seems like he really cares about making a great product not just getting more customers. Cons Wish it had custom reporting but CS does a great job helping with one off requests Review Source Response from Ordoro September 23, 2021 Hi Jake! Thank you so much for the kind words and feedback on our reporting capabilities. We're very happy to hear we've been able to help with your kitting and inventory needs! PM Paul M. Owner Used the software for: ### "Does what it says....BUT" September 8, 2014 4.0 I have been using ORDORO for about 8 months. It generally does what is says it does, BUT. Pros: Easy to set up and get running. If you have a lot of SKUs from other places, you can import it with spreadsheets. Shipping module is simple and easy for the most part. Cons: Kit/bundle totals do not add up correctly and WILL cause you to oversell if your inventory gets low. I have pointed this out to them repeatedly and their response has ranged from "no one else is having problems with it" to "We know about it but it is low on the priority to get fixed". I have many kits with 10 of an item. If your inventory level is 6, it will tell your sales channels that you have a full kit to sell! If your inventory level is 16, it will tell your sales channels that you have 2 kits to sell! Since when does 6/10 = 1? If you make a mistake with the description or SKU, you CANNOT edit it yourself! You have to put in a help ticket! For $200 a month I expected better. Review Source Response from Ordoro September 16, 2014 Response from Jagath Narayan, CEO of Ordoro. (I have spoken to this customer personally over phone many times over the past few months.) Paul, Thank you for the detailed review. Here are my comments. Kits: We understand this corner-case you mention. Ordoro's kit calculations round up. So, if you are low on inventory, the rounding error may show one unit left when you have only a 'fractional' unit left. We are fixing this in the next version of kitting. Customer Support: I agree there are some things you need a help ticket for. But as you know, we respond to these requests within the same day, if not within minutes. We offer unlimited phone support because we know our users sometimes stretch the product beyond what it is built to do. Unlimited phone support is also our way of identifying new features. Pricing: You fit in the $199 plan based on high usage (multiple channels, advanced features like kits, large number of SKUs). Thank you for being an Ordoro customer for this past year. Henry W. Sessional Lecturer Higher Education Used the software for: ### "Simple Software from caring people who truly understand what you need" January 6, 2015 5.0 I was looking for a solution to support my business and the Ordoro software and have been a pleasure to work with. For their software, it was easy to implement, they have robust user manuals and videos that makes their system very simple and intuitive to use. The learning curve is short unlike other complex systems. The workflow is logical and makes a lot of sense. They try to get as closely integrated as possible to other systems and I can appreciate the great software they have built. Their customer support is stellar and hands down some of the kindest people that are truly there to help you. I've asked some pretty basic questions and I'm surprised at how patient and responsive the team is there. It's easy to see how they stand out as most SAAS solutions are to on board you and then basically forget about you. This company is different, they are essentially an extension of mine. That's how SAAS should be. Pros 5+ Customer Support Simple System that is truly well thought out Awesome USPS rates Super Simple Cons Greater drop ship support such as attaching shipping labels and warehouse location inventory levels Review Source JA Justin A. Political Organization Used the software for: ### "Been using Ordoro for years and couldn't be more grateful." March 20, 2015 5.0 Ordoro handles all of our shipping. Our brand, My Magic Mud, has gone from 1 location to 270 in a 9 month period and this solution has grown with us. For the price, there's nothing out there I'd rather use. They also save us a lot on shipping with their discounted USPS rates. I have no affiliation with them nor reason to write this review other than out of gratitude for the technology they've created that allows my little startup to compete with large companies. Pros It's unbelievably functional for the price. Saves on shipping as well. Ship fast and in bulk in seconds. I can process and ship out a hundred orders in just a few hours. Great pricing packages for small to medium size operations. Integrates well with BigCommerce and Amazon. Good inventory tracking. Constantly updating functionality. Cons I'd like to see more control over saving customer profiles. When I type a customer name, it saves the data and populates fields automatically, but I'd like to save changes and have control over what it future populates for easy reorder management. Doesn't have any good system for accounting that I could find. I also think Ordoro needs to provide some solid reporting mechanisms. But none of this stuff should be a deal breaker for any startup, smaller operation. Definitely not robust enough for larger companies or major fulfillment centers, but this software was created to empower the little guy! Review Source JD Jason D. Retail Used the software for: ### "The best all around inventory and shipping management program" November 25, 2014 5.0 We are a startup company that is rapidly growing. Ordoro helps us manage our inventory through several sales channels. The Chat box allows us to ask questions which the Ordoro team answers very quickly. The inventory management systems allows us to sell the same product over several different channels while keeping the inventory live and up to date on all the channels. The program automatically loads up the orders for the day, once we get in the office in the morning its just open and start, no waiting time on loading orders, just open and get to work. The packing list section provides all packing lists with ease, also providing a pick list with quantity and area of the Item. The Product Order section is very easy to work with, I use the low inventory of products section in order to see what products need a resupply, it is as simple as click order more enter a quantity and boom your PO is ready. We create several PO's over the course of the day, the program knows which items go to which PO without any mix ups. I have used programs in the past that mix up the products in PO's leaving my suppliers very confused. Overall, Ordoro is the best program out there for your growing business, it allows growth through dropshipping, inhouse shipping, it also uses a dashboard to keep track of daily sales, shipping costs, total orders, monthly sales, and the most sold item. Ordoro is also a work in progress and the staff is very open to hearing new ideas that can help with streamlining your business process. I would recommend Ordoro to every Ecommerce business out there, whether small or large Ordoro saves you and your employees time. Review Source ZA Zachary A. IT/Warehouse Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "The automation and customization has changed the way we ship!!" October 23, 2017 5.0 our mail orders went from being manually written across 3 platforms to automated and updated seamlessly across our 3 sites. Pros We really enjoy the automation and customization. We can pull orders from multiple sales channels. We can create manual orders and mass upload data as needed. We have all of our orders in one place and once shipped Ordoro then updates those orders not just locally but also across our other platforms. The shipping rates are also extremely competitive and we are paying way less than we were with basic postal rates. Cons We wish some of the branding options were included in the basic plan, having said that the start plan is perfect for smaller organizations that have outgrown their current manual method and are seeking a Goldilocks automated solution Review Source Ryan M. Used the software for: 2+ years ### "null" July 14, 2017 4.0 Review Source Jeff L. Used the software for: Less than 6 months ### "Maybe the best customer service anywhere!" July 10, 2017 5.0 Pros Ordoro's customer service should be the model that more business' use. They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see. Bravo, to Ordoro! Cons Their advanced features, like the inventory or PO features, which come with higher priced versions are not available to the smaller users as they are a bit cost prohibitive. It makes me anxious to build my company just to have these features at my disposal. I wish they had even an Inventory and PO Light Version for the smaller users. Review Source Floyd S. Creative Director & Co-Founder Marketing and Advertising Used the software for: ### "Ordoro lives up to the hype" May 15, 2015 5.0 Ordoro Basic is exactly as promised. A comprehensive system for managing orders and shipping. Since I started using Ordoro, my orders have gone out faster, my shipping costs have gone down significantly, and fulfillment of orders takes up a much smaller portion of my day. The best part about it all is that my customers are happier and much more likely to leave favorable reviews, reorder, and try different products we order. Life was hard before Ordoro! I feel like now I can tell those old man stories like, "back in my day, we didn't have Ordoro. We had to copy and paste recipient addresses from Amazon to USPS.com through 15 miles in the snow uphill." Now orders are processed, labels are created and customers are notified in two clicks. Pros Great customer service Faster order processing Higher return customer rate Less time and headache Cons None yet. So far Ordoro has completely changed the way I do business Review Source KP Kathy P. Logistics and Supply Chain Used the software for: 1-2 years ### "Ordoro: Great Order & Inventory Management Software!" September 15, 2015 5.0 We've been using Ordoro for over two years and we couldn't be more pleased. What we love: tiered pricing; we're not locked into a contract; the order and inventory management modules were very, very easy to learn and use; shopping cart integration is a breeze. We especially love the huge savings on USPS shipping costs! And their support is outstanding. Between online videos that guide you step-by-step and great documentation, it covered 99% of what we needed to know. The few times we had to reach out to the Ordoro Support team, the response was very timely. We highly, highly recommend Ordoro. Pros Easy to use; tiered pricing; no contract required; fast shopping cart integration; huge savings on USPS costs; outstanding online support and team Cons The very few times we needed to reach out to the Ordoro Support team was usually related to error codes. On occasion, the documentation on the error code was lacking. Review Source THOR M. Used the software for: Less than 6 months ### "First Rate Customer Support" August 23, 2017 5.0 Pros User Friendly, Customize-able, Easy PO creation and inventory management, Great Postal Rates, Fast and consistent. Most of all - the best customer support we've ever come across after 18 years in eCommerce. Cons Better API communication with Bigcommerce would be a plus - but it's not a deal breaker by any means. Pitney Bowes API has been an issue - but this isn't ORDORO's fault. I'm pretty short on cons... Review Source Carl S. Online Media Used the software for: ### "One Step Beyond" May 28, 2015 5.0 I admit it, I'm hard on vendors and I can't afford not to be. When you're sending out over 100 orders a day, sometimes more, you have to be on your game. It's customer's first, vendors last! Having a high volume of orders and working into the wee hours of the night, you're going to discover flaws and weaknesses in software that others don't and you're going to want it fixed fast. Ordoro support calms me because they have the unique ability to listen, then act, efficiently creating a solution for my business. I like doing business with Ordoro because they walk the talk. Not many can! Pros Ability to listen and understand my issues! Support feedback is patient. Solutions will follow. Cons Unable to read my mind, but then who can? Review Source Kevin T. CEO Sports Used the software for: Less than 6 months ### "Great Product, Even Better Company" February 1, 2016 5.0 We started using Ordoro in November of 2015. Because of our growth, our products are growing in exponential volume. Ordoro is scalable and easy to use. It was easily adaptable to our platform. Like many businesses, shipping is tremendously important to our end customer. We require a product that is easy to use and can allow us to print and ship easily in mass. Pros The only thing that is better than the product is the customer service. The product is easy to use, scalable, and the API works great with our web application. Cons Shipping is often unpredictable and carriers can sometimes be not so reliable. We have asked for the ability to see when packages are taking too long to be delivered so that we can get in front of any customer service issues. This requires software development to ping all of the carriers on their end. Hopefully that is coming soon. Review Source VR Verified Reviewer Events Services Used the software for: ### "support from ordoro is incredible" September 23, 2014 5.0 Our company has been using Ordoro for several years. We manufacture and distribute unique garden supplies. Orders come from all over the world, thru the company website into our Ordoro site, after which the orders are processed, pick lists created, invoices/packing lists generated, inventory managed, and shipping labels printed. We can process as many as 30-50 orders an hour, but couldn't function effectively/efficiently if we hadn't come across Ordoro. BUT, best of all, they have probably the best support team of ANY online app I have ever run across...if I notice a problem, my email is answered (or I may even get a phone call) within an hour, usually, and I have never waited more than a half day for a more complicated issue. A very service-oriented group, with an excellent work ethic. If anyone needs an all-inclusive, simple-to-use shipping program, THIS IS THE ONE!!! Pros There are so many features that create a smooth work flow pattern - they include importing orders from our e-carts, creating all the paperwork necessary for picking, packing, and shipping, including international orders. Cons rarely, some easily solved glitches when upgrading software Review Source Ian H. Internet Used the software for: ### "Ordoro is Best of Class for Order Management" May 8, 2014 5.0 Jagath called me when he launched the company and asked me to try out Ordoro. I did not think much about it because I was a reseller for Stone Edge Order Manager and had many of my Shopsite customers using it. With a few more calls from Jagath I was convinced to try it. I never looked back and have used it for all my own stores and my clients stores. I highly recommend this tool for anyone managing a Shopsite or other compatible ecom store. Yo will not be disappointed. No support contracts and the support is great. Pros Cloud based No support contracts They actually consider feature requests Affordable Cons No reseller program Review Source DW Duane W. Owner Used the software for: ### "ordoro is TOP SHELF!" September 9, 2014 4.0 I have been using ordoro in conjunction with my web store for over a year now and I couldn't be happier...well, unless they sent someone here to box up my orders for me. Seriously, the product is one of those HUGE timesavers that I could NOT ever see going without. Just batching orders and printing labels without having to cut and past each line into USPS.com or FedEx saves is well worth the low cost of this product. Most of ordoro works as advertized, but you know, nothing is perfect and people are human so we are bound to create problems for ourselves. While learning how to use the system I was lucky enough to spend time with ordoro's fabulous tech support squad and I have to say, I am extremely impressed with the level of service received. Even if I call during a busy period and have to leave a voice mail, they return my call withing minutes (not hours or days.) Often, I am greeted by the calming voice of Kristen who always makes me feel like solving my problem is the most important thing she will do all day. Kristen was working on an international shipment problem (label not printing out right) this week and I received calls and emails far later into the evening than any normal person should be working. She was on it until it was resolved. Truly amazing support all the way around. Give ordoro a try...I'll bet your competition is already using it. ;) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.