# Page 3 | Ordoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Ordoro the right Order Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132074/ordoro/reviews

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Ordoro

4.7 (79)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Ordoro

## Showing most helpful reviews

Showing 51-75 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Operations, Founder  
Consumer Goods  
Used the software for:

### "Fantastic Customer Service at Ordoro"

October 8, 2014

5.0

We are just ramping up a multi-channel online sales effort and we are using Ordoro for routing all the orders. We are not live yet, but I have to say that their customer service and support are fantastic. Quick friendly email and phone call responses and openness for new features are an everyday experience. The product has worked completely as stated.

Pros

Friendly technical support and service Fast customer service Desire to add features Works as advertised

Cons

Would like to see more features (always the case, and they are responsive to these requests a PRO).

Review Source

Ryan P.  
Chief Technology Officer  
Computer Software  
Used the software for: 2+ years

### "null"

February 23, 2017

5.0

Review Source

Aurora S.  
  
Food & Beverages  
Used the software for:

### "Great customer service"

April 16, 2015

5.0

We use this app for our business and have been very impressed with the level of customer service. We are an ecommerce site for gourmet small batch food and have quite a few warehouses we ship out of. As our company has grown, we have worked hand in hand with Ordoro staff through updates both on our own site and have seen several useful changes in the app. Ordoro support always gets back to us immediately and often goes above and beyond to address any issues/concerns we may have. The great support team behind this app really makes this it an asset for our company.

Review Source

Angela Murphy S.  
Vice President  
Machinery  
Used the software for: 6-12 months

### "Changed my life"

February 5, 2016

5.0

Without Ordoro my business would not have been able to grow the way that it has. Ordoro enables us to stay organized and provide better service to our customers.

Pros

Best customer service you could ever imagine.

Cons

None. They have exceeded my expectations on many fronts.

Review Source

Mélanie V.  
Chief Creative Officer & Co-Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "null"

February 17, 2016

1.0

Review Source

AS

Alex S.  
  
  
Used the software for: 6-12 months

### "Exceeded Expectations"

October 20, 2016

5.0

We use Ordoro every day, and besides their easy to use platform their customer service is top notch! After vetting a number of platforms similar to Ordoro I couldn't be happier with our decision.

Review Source

Diane M.  
  
  
Used the software for: Less than 6 months

### "Great program, already saved the fee"

February 17, 2016

5.0

I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel. I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify. Ordoro collects all but my web site, which I enter manually. Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants). Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall.

Review Source

PO

Pete O.  
  
Entertainment  
Used the software for: Less than 6 months

### "Perfect for Multi-Channel Fulfillment"

August 24, 2015

5.0

My experience with Ordoro has been nothing but fantastic. We sell through out Magento store, eBay, and Amazon. As the company owner, I tried many different shipping utilities before settling on Ordoro. Ordoro easily aggregates all of our orders into one place for simple management. Previously, we would spend at least an hour a day inputting orders, getting shipping quotes, and printing labels. The same exact process (for more orders) now takes roughly two minutes. Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful. Well worth the $25 a month, and we could not be happier!

Pros

Increase productivity Great integration of multi-channel sales Works across all platforms/computers/team members Compatible with Dymo 4XL Ability to re-print shipping labels Low shipping rates Clean interface Mobile site is handy

Cons

None that I can think of!

Review Source

MJ

Manny J.  
Director of Strategic Initiatives  
Telecommunications  
Used the software for: 2+ years

### "Cinch to use especially for infrequent use"

May 13, 2018

5.0

Pros

Ordoro offers a free account for those who don't ship much or are a growing business, which is huge. The free edition comes with quite a few nice features that make our shipping more automated. We connected this with WooCommerce to auto-generate orders.

Cons

Requires a lot of clicks to get it from order to shipped. Paid version includes more automation which seemingly takes care of this. If you use often, it's probably worth the money.

Review Source

CL

Claudine L.  
Logistics Associate  
Design  
Used the software for: 6-12 months

### "First Time User"

August 4, 2022

5.0

Pros

You're able to view order's info in just a few clicks.

Cons

I was only able to use Ordoro less than a year and mostly used for product and information checking only. So for those 2 features, no issues at all.

Review Source

Dan B.  
  
Renewables & Environment  
Used the software for:

### "Makes Work Easier"

May 8, 2015

5.0

We've been using Ordoro.com for about 6 months now with our Amazon sales. Ordoro has made our order processing significantly faster and easier. An added bonus is we save money on postage as well.

Review Source

JA

Justin A.  
President  
  
Used the software for:

### "My Magic Mud runs on Ordoro"

August 27, 2014

5.0

I can bulk print shipments instantly thanks to Ordoro. I've been able to scale up my business knowing full well that I can handle even enterprise level order numbers. I've been selling online for years and before this technology existed, shipping took hours! From beginning to end, I can now ship 60 orders in an hour. Ordoro gives me the ability to manage inventory levels across multiple channels. It a system with a very fast learning curve. Plus, customer service is fast and very nice. Their new pricing makes this option a No Brainer. If you just need to use Ordoro for volume shipping, it's now only $49 a month!!! I was paying $200 and still thought this was a good deal. They are innovating constantly, and now you can enable more options for a higher rate. They are literally saving their clients money. I'll stay loyal to them as long as I'm selling online. My company is called My Magic Mud, look us up.

Review Source

AF

Adam F.  
CEO  
  
Used the software for:

### "Ordoro is moving in all the right ways... "

September 14, 2014

5.0

I'm an online retailer with multiple shopping carts. I reluctantly chose Ordoro to link all the carts together and provide us with the shipping solutions for our complexity of orders. Not only has their support staff helped us make the transition with ease, but they are constantly enhancing their system to make our lives easier and easier. As of late, they have really moved forward with some ingenious and time saving shortcuts to cut down on our order processing time. Whether we're creating multple lables, multiple pack slips or multiple drop ships, it's all done with less and less man hours and more and more efficiently. We are not currenlty using their inventory management component, but may be in the future. The latest we are embracing is the ability to list suppliers associated with each product. We plan on growing with Ordoro for many years to come.

Review Source

bJ

bob J.  
  
Civil Engineering  
Used the software for: 6-12 months

### "great app !"

January 24, 2016

3.0

Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this sooner!

Pros

Friendly technical support and service Fast customer service Desire to add features Works as advertised

Cons

No reseller program;rarely, some easily solved glitches when upgrading software

Review Source

KU

Kelechi U.  
  
Arts and Crafts  
Used the software for:

### "My experience with Ordoro: "

October 26, 2014

5.0

I have had a great experience with the Ordoro team. I had a few minor issues while setting up my account. Each time I called technical support my call was returned promptly. I was pleased with the level of expertise of the technician, Elle, and the other team members. My issues were always resolved quickly. I am extremely pleased with the service provided by the Ordoro team. They even took time out over the weekend to resolve an issue I considered minor. Although I am happy with Ordoro, I realize I am just starting with them. I will be sure to give another review after I have been with them longer.

Review Source

JP

Jeremy P.  
  
Computer Hardware  
Used the software for:

### "The best support and service"

May 29, 2015

5.0

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would allow us to enter our order information into one system. We found Ordoro. I personally installed it and had some questions about the functionality so I sent a note to customer support. Elle from their team contacted me and ran through my questions and we figured everything out. All of this was done with no sales questions or pitch. They have my business now and in the future.

Pros

Support and service.

Cons

None. They conduct business in a very professional manner.

Review Source

Sean L.  
Owner  
Apparel & Fashion  
Used the software for: I used a free trial

### "Helped Make my Business Run Better "

February 9, 2016

5.0

Ordoro has been helping us sell on multiple ecommerce channels fora few years now, and we couldn't be more satisfied! All all orders from Etsy, Amazon & Shopify come to one place to ship & track inventory. It makes everything easier.

Pros

All Orders in 1 place Batch Shipping- create & print many labels at once.

Review Source

S

Syed  
  
  
Used the software for:

### "Great Product and Awesome Support"

February 6, 2014

5.0

It has only been a few days, but I am impressed with the service provided so far. They have built a great product that is not only helping me keep my inventory in sync across amazon, ebay and my own web site, but also allows me to process the online orders I receive from all the above channels in one place, including branded packing slips and shipping labels. Like any other software, there are kinks here and there, but the awesome support more than makes up for it. Last time when I contacted them with suggestions regarding their interface, not only did I get a detailed response from them the same day, but the founder of the company himself took the time to write to me. This is one of the benefits of working with a small company and the reason why I chose ordoro.

Review Source

LB

Lee B.  
President  
  
Used the software for:

### "Great product for shipping"

August 29, 2014

4.0

I've been using Ordoro for a year and a half along with Big Commerce. Took some learning but Ordoro's customer support has been fantastic. Kristen replies to emails in a very short time as do any phone calls to Ordoro for support. Now that I'm familiar with its use and backend, its a simple and cost effective shipping solution. I'm glad Ordoro now has tiered pricing since it was getting expense as I reached the order threshold. My only wish list item would to have a better PO and product listing interface. Overall I recommend Ordoro for small to medium size shipping solutions. Their customer support is what has kept me a customer.

Review Source

JW

Jenny W.  
  
  
Used the software for: Less than 6 months

### "null"

April 17, 2018

4.0

Review Source

DG

Dawn G.  
  
Retail  
Used the software for:

### "Wonderful system and support!"

December 24, 2014

5.0

Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this MUCH sooner!

Pros

Ace customer service and support!

Cons

None!

Review Source

JP

Jeremy P.  
Managing Member  
  
Used the software for:

### "Awesome support and service"

May 29, 2015

5.0

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would allow us to enter our order information into one system. We found Ordoro. I personally installed it and had some questions about the functionality so I sent a note to customer support. Elle from their team contacted me and ran through my questions and we figured everything out. All of this was done with no sales questions or pitch. They have my business now and in the future.

Review Source

CN

Colton N.  
Web Administrator | IT Support  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "I Recommend Ordoro"

September 11, 2015

5.0

I highly recommend Ordoro. Dealing with USPS on your own can be a pain. Ordoro can handle USPS, UPS, FedEx, and others, and allows you to quickly decide which shipping method will be most cost-effective. Now with their API I'm able to automatically send all our orders to Ordoro, so all I need to do is print the shipping labels. Ordoro also has a great customer service team, very communicative and happy to solve your problems.

Review Source

RM

Rebecca M.  
  
  
Used the software for:

### "excellent inventory software!"

November 17, 2016

5.0

I have been using Ordoro for a couple of months now. It has an excellent interface and an easy way to track inventory. They also have a great Kit option that will still allow you to track inventory even when you are selling the same SKU in multiple product bundles. We would like to eventually process orders with Ordoro as well. We are really happy with the product.

Review Source

DK

Dean K.  
  
  
Used the software for:

### "Great product better support. "

August 14, 2014

5.0

The program took care of all my inventory, invoicing, and shipping needs at a reasonable price. I tried many different online inventory programs before finding Ordoro. It was customizable to fit our needs. The support staff is friendly and knowledgeable. It is quick and easy to talk to a REAL person when you have a question.

Review Source

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