# GeoOp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GeoOp the right Workforce Management solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132085/GeoOp/reviews --- GeoOp 4.1 (61) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GeoOp Ease of use 4.1 Customer Service 4.2 ## Pros and Cons in Reviews KC Kiran C Director Consumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “As someone with consistent recruitment needs, managing over 30 jobs per month, I was drawn to GeoOP primarily due to its Xero integration feature.“ September 7, 2023 KC Kiran C Director Consumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “After encountering various issues and challenges, I felt it necessary to share my feedback with others who might be considering this platform.\*\*User Interface:\*\*First and foremost, the user interface of GeoOP software leaves much to be desired.“ September 7, 2023 Troy H DirectorFacilities Services, 51 - 200 employeesUsed the software for: 1-2 years. “get products and great people to deal with, prices is fair and reasonable and it was easy to roll out across our franchisees“ March 12, 2024 KC Kiran C Director Consumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “However, the pricing was a hard pill to swallow.“ September 7, 2023 Ae Anokin e Electrician Electrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “Once I learnt how to use the software it helps me monitor everything very easily, and not fall behind any jobs.“ March 17, 2021 BS Brock S DIrectorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Reason for this is because they don't have anything coded into the apps to allow direct transfer of all information across.“ February 10, 2021 SP Sophie P CMOFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months. “It's simple to use and very intuitive and I had all the help I needed to get started.“ January 28, 2021 BS Brock S DIrectorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Now they are telling me I have to pay them double and if I don't then I will loose all my information I use to keep my bookings.“ February 10, 2021 ## Showing most helpful reviews Showing 1-25 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Madelaine L. Casual Youth Activity Worker Non-Profit Organization Management Used the software for: 1-2 years ### "Great Tool" September 20, 2016 4.0 We use GeoOp for running our hot water business, it is great to use very easy for the tradies and office staff. We can send out quotes to clients whilst in their home, we can send people photos of their job if they live interstate and have a rental property. Pros Extremely user friendly, we have staff that have never used any type of phone or ipad before and they are very good with GeoOp. Cons The site crashes regularly when our tradesman are trying to upload their notes into the job, ultimately not saving. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "Great bookings manager" September 20, 2016 4.0 We are a service company with multiple technicians and service offerings. GeoOp makes it easy to manage the schedules for everyone even when they're out on a job. Invoicing is super easy with the xero integration and it's easy to see a clients entire job history which is a great tool for us. The job sheet creation tool is perfect for keeping up to date with jobs and ensuring our technicians have all the info they need out on a job. GPS tracking is also a great feature as we are often in rural locations. Some updates in certain areas would be useful such as easier option for alternative billing address, map showing clients locations and an area for client diary notes would be awesome. Pros Great customer support, easy to use, works with all devices and simplifies our client and job management. Cons As above, having a few extra features such as client locations map and an extra tab for diary notes would be awesome! Making the billing details easier would also be a great improvement (ie: not having to create a whole seperate client for the billing to go to). Review Source KC Kiran C. Director Consumer Services Used the software for: Less than 6 months ### " Disappointed with GeoOP Software" September 7, 2023 1.0 I must say I'm quite disappointed with my experience using GeoOP software. After encountering various issues and challenges, I felt it necessary to share my feedback with others who might be considering this platform.\*\*User Interface:\*\*First and foremost, the user interface of GeoOP software leaves much to be desired. It's far from user-friendly and navigating through it has often been a frustrating experience. The interface feels clunky and noticeably slow, which has significantly hindered my workflow. In an age where software should enhance productivity, GeoOP seems to do the opposite.\*\*Pricing:\*\*My disappointment didn't stop there. As someone with consistent recruitment needs, managing over 30 jobs per month, I was drawn to GeoOP primarily due to its Xero integration feature. However, the pricing was a hard pill to swallow. After comparing GeoOP's pricing to my current software provider, I was shocked to discover that GeoOP is approximately 50% more expensive. This increase in cost was hard to justify, even with the allure of Xero integration.While I understand the value of the Xero integration, I was willing to explore other options to bridge this gap. In fact, I was ready to invest a bit more in Zapier to ensure a seamless connection between my current software and Xero.Furthermore, it's worth mentioning that I had an unfortunate experience with GeoOP's billing. I was charged for the service just a day ago Pros Xero Integration Customer support Nz based Cons Pricing Interface Mobile appOverall not great Review Source Response from Geo September 12, 2023 Hi Kiran. I'm sorry to hear you've not had a positive experience with GeoOp. Firstly, regarding billing, if you're still having an issue, please can you reach out to support who will help you solve the issue: support@geoop.com Next, I notice you mention you're using GeoOp for recruiting? The platform is primarily designed for helping Trade and Service businesses (plumbers, builders, cleaners, etc...) book and manage their jobs. If you're looking for something to aid with recruitment, that might explain why you've had some difficulties with the platform.  Regarding pricing, we regularly monitor our prices to ensure we're competitive. We're typically half the price of our competitors. That price includes the ability to invoice, book and schedule jobs, keep track of your team, send job reminders via email and SMS, integrate with your accounting software, and more. We're not always able to match the cost of less fully featured tools, but I appreciate a lower cost for fewer features will work better for some businesses. Our support team are always available to help and would welcome your feedback or a chance to showcase the platform for you: support@geoop.com BN Bronie N. Used the software for: 2+ years ### "Geoop appraisal" September 21, 2016 5.0 Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll. Has met most of our expectations. Pros Customer detail provision, Timesheet report Audio feature Cons Can't upload when not on line (we have signal issues here in wehangarei and nothing can be added if the signal is out) would be great if we could still enter the data on the app itself and it would upload when in signal. Inventory not on app itself only oline. Cant report or print out list of whats billed and whats not, atleast I havent figured out how to do this in reporting Review Source Chris T. Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "GeoOp" September 21, 2016 5.0 GeoOp has saved me at least 15 hours a week, it lets me manage my work scheduling with ease. The mobile app makes it easy for my staff to use. Invoicing is no a breeze and it works seamlessly with Xero Pros Customer support is great and ease of use Cons A little slow to update changes, a few additional features would be good. Review Source DG David G. Used the software for: 2+ years ### "Great work" September 20, 2016 5.0 We use Geo op to manage the service dept of our company with several service techs the mobility and ease of use has cut the paperwork down to nothing. we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well. we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great. Pros customer support have been prompt and taken into consideration the requests of what we needed to get out of the app and modified to suit Cons to be able to store more than one email address per client would be good Review Source Donna N. Used the software for: 1-2 years ### "Overall good product" October 6, 2016 4.0 Good product, a few things that need improving but always lovely to deal with and always looking at ways to progress. Really helped my business with multiple technicians on the road. Pros ease of use good working app syncs with xero Cons lack of email templates does not sync with any crm systems Payment methods do not sync through to xero Review Source JB Jack B. Used the software for: 1-2 years ### "Easy Scheduling Software" September 21, 2016 4.0 We look after machinery breakdowns, inspections, servicing, and relocations so knowing where the boys will be at any time of the day is a priority. Being able to modify the schedule easily is another must. Pros Can easily edit schedules and can quickly see where someone will/should be at any time. Cons They need to have a delay in their update pings so that if someone has their day added to then there isn't a barrage of pings from their phone. E.g. Job gets changed from 6am to 7am, and the job has a new order number, and other edits to other jobs means a ping for every edit (the guys just ignore them now) Review Source Gina C. Used the software for: 6-12 months ### "Geoop" September 20, 2016 4.0 We've used Geoop for nearly 2 years now. Its integration with Xero is awesome, it means no double handling of time and parts. Its easy to use for the guys on the road, and in the office for administrators. Pros Easy to use, great integration with Xero Cons Reporting isn't so great. Review Source CL Caitlin L. Used the software for: 6-12 months ### "GeoOp for my property maintenance company" September 20, 2016 4.0 GeoOp helps us keep track of time, materials, assign work orders, and overall makes my life easier b having everything I need to look back on, on the app. I'm grateful we chose this app over other time management options. Pros Ease of use, helpful customer service, good customizable features Cons I'm not too fond of the time change if you need support (they are based in New Zealand), and while I find it easy to use, my employees continually have issues with it on their tablets in the field. I cannot say that's completely GeoOp's fault, however. Review Source VR Verified Reviewer Consumer Services Used the software for: ### "geo flop?" August 2, 2014 1.0 This software has some flash features like sorting jobs on a map for the closest field worker. Its very clear that the basic functionality is full of bugs and un reliable. At present the system has un rounded invoices which randomly ad or remove 1cent from a rounded figure when gst is added. The mobile app crashes at random, doesn't work offline. Losses information even when it says it's saved. This app seems more like an impressive school project than a business grade product. Pros A few flash functions Cons Un reliable, unstable, not a complete app, un usable with incorrect tax invoices. Review Source Response from Geo August 4, 2014 We are sorry your first impression with GeoOp hasn't been ideal and accept that in some cases our customers might not have had the best experience while we work through resolving some outstanding bugs. Thanks for pointing out the specific issues you have had and we will endeavour to investigate and resolve these as quickly as possible. Are you able to outline the mobile OS you are using GeoOp with? VR Verified Reviewer BI Specialist Information Technology and Services Used the software for: Less than 6 months ### "Sure have a lot more time on my hands" September 15, 2015 4.0 Previously, everything we did to manage our staff and jobs was run out of basic microsoft office excel. Reconciling hours worked, jobs open and closed and quotes through to invoicing was a nightmare. I literally don't have to do any of it anymore thanks to Geo Op and its mobile app. My workload was handed over to our admin staff who now log and administer the app in house and our staff get to sync their work back to the office in real time. Invoicing - a dream since we use Xero. Now I get to actually number crunch and monitor the business performance! Pros Ability to modify jobs out and about, plan and schedule weeks, months ahead, sync up with Xero. We can attach files, pictures or proof of work to the job and invoices, change statuses and plan routes based on the location of our jobs for the day/week Cons A few bugs, we've had great support from the team. A lot of response to our requests, I think a few big changes are on the way that should help our business moving forward Review Source Alisdair T. Owner Used the software for: ### "Easy to use & great service - highly recommended!" August 17, 2015 5.0 I've used GeoOp for over a year and find it fantastic and easy for everyone in the company to use. I wouldn't hesitate in recommending GeoOp to other businesses. Review Source Response from Geo August 17, 2015 Thanks for the review Alisdair, great to hear GeoOp is making your life easier. HP Harutyun Petrosyan Used the software for: ### "The best job dispatch cloud software" December 12, 2013 5.0 Before deciding with geoop I've reviewed dozens of similar cloud based software and finally found out that this online system is perfect for managing our HVAC service department work. It has all the features that one may need including photo upload, parts&labor, invoicing, etc. Pros \- fast web interface - easy to learn user friendly menu - Lots of features and reports - Ability to export data to CSV, XLS - Unicode support, meaning most of foreighn alphabets are supported - Powerfull mobile app! - Great support Review Source Response from Geo January 19, 2014 Thanks for the awesome review Harutyun, great to hear GeoOp is revolutionising your business! Drop us a line anytime if you have any questions at suppport@geoop.com. JF Jon F. Founder Used the software for: ### "The best job management app for trades and sevices" February 3, 2014 4.0 We have found GeoOp the easiest to use job management app out there after quite a large search. It's really easy to access from all mobile when I'm away from the office - the main winning difference compared to other situations. I've managed to get rid of nearly all paper work in the business that we don't need, the guys (contractors) don't have to come into the store anymore to get all the details for their jobs. This is because I can assign the jobs remotely, based on who closest to the job or is the best suited for the job. I can't imagine running my business without GeoOp, don't know how I survived before really! Review Source OG Olvier G. Used the software for: ### "Our management Solution!" April 12, 2016 5.0 After nearly giving up on trying to find a way to manage my plumbers, I decided to sign up to GeoOp on their free trial. This is the best thing I've done this year! It was easy as to get started and one of the lovely ladies gave me a call to have a chat about me. I'm up and running now with geoop and no longer need to chase the boys up on where they are and constantly call then. Thanks Guys! Review Source Response from Geo May 5, 2016 That's awesome to hear, Olvier. We're happy to help you managing the boys on the field. Cheers! SE Sam E. Business owner Environmental Services Used the software for: Less than 6 months ### "Sams lawn care " April 19, 2022 5.0 Pros Ease of use for my lawn mowing and gardening business Cons Some technical issues but all sorted now Review Source NF NICOLA F. OFFICE MANAGER Used the software for: ### "GREAT, EASY TO USE JOB MANAGEMENT " July 9, 2015 5.0 MAKES RUNNING OUR OFFICE EASY AND ORGANISED. GREAT SUPPORT TOO WITH SUPER FAST RESPONSE TIMES. THANKS GEOOP! Review Source Response from Geo July 9, 2015 Thanks Nicola, Great to hear things are going well for you. VR Verified Reviewer Director Facilities Services Used the software for: 1-2 years ### "GeoOp For Franchise Businesses " March 12, 2024 4.0 get products and great people to deal with, prices is fair and reasonable and it was easy to roll out across our franchisees Pros Easy to use and customer service is the best I have ever experienced. Cons invoice generation is slightly clunky but has gotten alot better with updates Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing GeoOp Customer service was amazing and price point was great and they were open to feedback for changes to the system which they have implemented over time Switched from [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Servicem8 had poor customer service and the worst chat bot system / Phillipines chat people and the have poor systems for franchise businesses Review Source BS Brock S. DIrector Construction Used the software for: 2+ years ### "After years of use, they will take your money and not care for you" February 10, 2021 1.0 Terrible Pros At first is great, but give it a couple years. They will use all of your information that you use them to hold for you as hostage to take more money off you Cons Lies and greed. We use Geoop which is owned by some people for years. We have thousands of jobs booked in with histories, photos, clients, everything. They then tell us that GeoOp is becoming redundant and that they are NOT going to spend any more time to fix it up and that I should switch to GeoNext. The reason all this became is that GeoOp is starting to have some really bad Bugs. Sales person randomly calls me up. Tells me that because I have so much information on Geoop that I would only have to pay for GeoNext and I would be able to use GeoOp to retain all of my information. Reason for this is because they don't have anything coded into the apps to allow direct transfer of all information across. It means I would have to manually re-create every job my team have ever done, input any notes in the system, copy any photos and attach to each job. I reckon if I did it full time it would take me 6 months non-stop. So because they gave me that deal I agreed and I switched over to GeoNext straight away. Guess who is saying that they would never say anything like that. And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke. We spoke about how I would buy GeoNext and utilise GeoOp as information storage for free for ages. Now they are telling me I have to pay them double and if I don't then I will loose all my information I use to keep my bookings. All my jobs. ALL OF IT!! Dirty Review Source Response from Geo February 22, 2021 Hi Brock. Thank you for reaching out. As we discussed when you originally contacted us directly, customers who opt for a GeoNext subscription receive GeoOp for free during the entire migration process. I apologize if this was still left unclear. Additionally GeoOp is in legacy support, which means we are still developing bug fixes, security updates and quality of life improvements. Finally, Geo does not delete your data upon a lapse of your subscription, and will keep it within our system for several years unless specifically requested to delete it. You need never fear your data will be lost at the end of your subscription. I can see you have posted this same review to multiple review sites and that the team has tried reaching out to you a number of times. If you would please get in contact with our support department we'd be happy to address any concerns you may have Andrew P. Building Materials Used the software for: 1-2 years ### "Unreliable, has so much potential but always having issues with tech support" September 28, 2015 1.0 I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks. 1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence 2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed. 3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered. 4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is. - these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company. It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them. Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this. Pros \- integration with XERO. but even this has had its issues in the past. Cons \- slow and unreliable, constant crashing - app and desktop issues syncing (especially times and flags) - inability to remove days from calendar (we all use macbooks with 11" or 13" small screens and you have to see SAT/SUN on the calendar) which is a wast of 20% of our screen. - clients have to be assigned a physical address when creating them, even though we have no need for one to be entered. Each time we have to make something up. - i could go on... Review Source Response from Geo September 28, 2015 Hello Andrew – I am very sorry to hear about the problems you have been experiencing. Yesterday we did experience some intermittent performance spikes and these have now all been resolved. I will get our head of support to contact directly today and discuss, can you please email support@geoop.com - Attention Gareth Bristow, and include your business name and contact number so we can call you as soon as possible. Kindest Regards GeoOp BC Brayan C. Analista de sistemas. Information Technology and Services Used the software for: 6-12 months ### "Más de lo que esperaba." January 2, 2023 5.0 Pros En mi área de trabajo utilizamos diversos aplicativos para gestionar las labores diarias, teniendo en cuenta que este aplicativo cumple con casi todos los requerimientos me ha parecido fantástico. Cons Puede llegar el momento de que se sature el equipo donde se tenga instalado ya sea por los componentes del mismo. Review Source SP Steve P. Director Facilities Services Used the software for: 6-12 months ### "Good system for managing our jobs and team" September 12, 2023 5.0 We save so much time now compared to about 12 months ago when we were trying to manage in spreadsheet and google calendar. Pros Apps for our team on road. Centralised calendar and job list. Cons They have made a bunch of changes recently, new functionality etc but has been a bit hard to keep up. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Reason for choosing GeoOp Better pricing and our staff use android phones and servicem8 doesn't cater for them Review Source John B. Used the software for: 1-2 years ### "GeoOp Ok to a point" September 21, 2016 3.0 This app revolutionised our business as far as managing customers and quotes. We could not be where we are now if we had not used Geoop. Traditional paperwork is slow compared to this app. Pros Relatively easy to use. We like the integration with our accounting package. Cons Has a big draw back that it will not integrate with iCal or Google calendar. Therefore you cannot get an over view of your schedule of jobs. The in house schedule feature is not good. It is individual based and clunky and a mess to view. This is why we will most likely leave this app. Willingness of Geoop to respond to this has been very disappointing. they don't seem interested in making a change. I can't see how up to 150 users could be managed if the schedule is so clunky and integration with a calendar outside of the app is not possible. Review Source Ken T. Used the software for: 6-12 months ### "This is a Great program that has helped our business with organization and billing" October 25, 2016 4.0 We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly. Pros This program has everything we were looking for from Customer lists with addresses and mapping software, Ability for a secretary to enter and assign work remotely, Complete parts list to draw from. and ability to schedule return visits. Cons We are disappointed in the amount of time it takes to compile a list of part used on a job. The search interface is clumsy and needs to have contact with the internet all the time as the parts list is not on the device. There needs to be a quicker easier way to add parts to the job. Customer list as well is not stored on the device and needs to be connected to the internet . Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.