# COMCASH Retail ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is COMCASH Retail ERP the right Point of Sale solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/13209/COMCASH-Retail-ERP/reviews --- COMCASH Retail ERP 4.4 (27) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of COMCASH Retail ERP Ease of use 4.4 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Michael F. Director Retail Used the software for: 1-2 years ### "Excellent Cloud-Based POS -- Perfect for Hybrid Retail / Restaurant Concept" October 12, 2020 5.0 Pros My company is a large wine retailer with 5 locations and $70M in annual sales. We recently opened a new concept that is a hybrid of retail alcohol (wine, beer, spirits), grocery, cheese, deli, and cafe. We reviewed many POS solutions but ultimately decided on Comcash. We are extremely happy with our decision. The benefits include: - Cloud Based Solution - Perfect for hybrid retail / restaurant concepts - Responsive support team - Ability to create complex products with parent/child relationship (e.g., beers with different pack sizes) - Solid API that allowed us to integrate with our ecommerce platform - Ability to create catering quotes and charge them out through the back-end Cons We are extremely happy with Comcash, I do not have major cons to report. There has been occassional dowtime for our deli monitors. However, it was later determined that this was a network related issue with our own store. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Review Source NJ Nitin J. President Retail Used the software for: 2+ years ### "Comcash ERP in C-Store Environment" October 19, 2020 4.0 Pros We have been on Comcash classic for 14+ years. We are now moving the business to the cloud POS version of Comcash. It is quite intuitive after you become familiar with the differences between the legacy and the pos systems. The development and deployment team have been very attentive to helping address our issues with the cloud based pos and to getting us closer to launching in the cloud. Cons The classic has become antiquated and causes many errors given our database size. The move to the Comcash cloud pos will ideally address our issues, but there have been many initial setup woes! Review Source Response from POS Nation November 2, 2020 Thanks for your review. We agree this data migration has taken longer than anticipated, but we have worked diligently to get it right. Thank you for your patience! AC Amber C. Finance Director Non-Profit Organization Management Used the software for: 1-2 years ### "Not the greatest" May 3, 2019 2.0 Pros We are in a unique situation where we sell both restaurant items and retail items. Comcash front end seems like they got this covered Cons The back end reporting is ultimately useless because it's never accurate and they will not work with you in figuring out how and why those reports does not aligned. Also, the merchant account is a third party integration and they do not talk to comcash directly. So if there are any discrepancies, it is up to you to solve that. They are also absolutely condescending and do not believe in customer service Review Source Response from POS Nation May 7, 2019 Amber, I've reached out by email to work to resolve your back end reporting issues. I'm a little shocked at your review because nothing has been reported up the chain regarding any ongoing issues with your account and we are also not known for being a condescending company. HP Heeren P. VP Retail Used the software for: 1-2 years ### "Great Cloud Based POS with a few caveats" September 28, 2018 4.0 Overall remote location management has become much easier for multiple locations which will allow us to grow without the worry of a solid POS and inventory management software. Pros Overall functionality and integration among various locations Cons \- Lack of EBT integration - Has so much potential that has yet to be unlocked or taken advantage of. However they do a great job to constantly keep pushing out updates. If you push your recommendations you will see them integrate them into the updates. - With these updates comes various bugs that you must bring to their attention. - Their tech support/help seems to not necessarily help with the in depth issues that I run into. They are a good help to get through basic issues and anything that may cause downtime, however, any in depth issues must be taken back to the development team by the first line. Despite this they are very attentive and willing to help and try to get the correct answer/person. -Comcash Counts app seems to have a few bugs constantly that I am trying to address with them. Review Source pG patrick G. Tech Wireless Used the software for: 2+ years ### "Moving On Up" October 14, 2017 5.0 Ive used this program for about 2 and a half years now on both apple devices and microsoft touch pos systems and I am very satisfied with it. Especially when compared to some of the other more expensive products out there today. Pros I like that the company behind Comcash is constantly updating and looking for better ways to make their software easier to use and keeping it user friendly. Cons The reports and print out section of the program could be improved upon especially when using Apple products. Review Source SB Shelley B. Manager Retail Used the software for: 2+ years ### "Great POS!" March 30, 2021 4.0 We’ve used this POS for 18 years! It met our expectations for our business. Great customer service when we needed it. Pros We have utilized this program for 18 years, since our store opened. The program was user friendly, easy to navigate and customer service was great! Cons The analytics were not as precise to our industry as we would have liked. Review Source KE Kim E. Owner Retail Used the software for: 2+ years ### "Happy with Comcash" September 28, 2018 5.0 I can't say enough good things about the support staff. They are very knowledgeable and helpful. Not just for technical issues but for functions and features as well. We started with their PC based software which is good, but when we switched to the ERP cloud based program, it just works well and we will never loose our data again (we did once because of bad back up practices) Pros Cloud based, easy to use, reliable. Data is secure and backed up. Cons Relies on internet connection so a slow connection can affect the speed and performance of the software Review Source DS David S. Owner Apparel & Fashion Used the software for: 6-12 months ### "Great POS software" October 21, 2020 5.0 I have use ComCash (previously ComCash Classic) for 16 years and I love the product. The tech staff is top of the line and always there to help you in situations that arise. Pros I love the wealth of information you can pull from it. It is timely and very valuable information about the health of your business Cons Glitches and fixes some times take a little long to resolve Reason for choosing COMCASH Retail ERP I did not look any further when I decided to use ERP because of my long relationship with the company and the large database that I could bring with me. Review Source PS Patricia S. General Manager Retail Used the software for: 6-12 months ### "Comcash looks and acts like it is from the 1980's" April 24, 2018 1.0 We used this for a full year and were never able to make it valuable for our business. We had to reinvest in a completely new software. Pros There is not a redeeming feature. No Pros. Regret buying it. Replaced it after 1 year. I would not recommend it. Cons Does not interface with Quickbooks as described. Very few reports of value. I think an old-fashioned cash register would have been better. Review Source Response from POS Nation May 10, 2018 Patricia, I am sorry you had a bad experience with our old Comcash Classic product. This product was developed in the 1990's so it will have an interface from that era. Our ERP product is what is listed and described on this site and you will see it has a very modern interface and many redeeming features. I followed up with our reseller and understand that the product you switched to from Classic is also not up to scratch so maybe you should look at our ERP product. FE Freddie E. Owner Retail Used the software for: 2+ years ### "Comcash Retail ERP Review" April 30, 2019 4.0 Overall it's a good retail system Pros The POS is easy to learn and use, customer support is good about getting back to us and resolving any problems that we've had. Cons The POS sometimes has a very slow loading time, seems to lock up frequently Review Source GD Günter D. friseur Cosmetics Used the software for: 2+ years ### "Bewertung Friseurprogramm" January 27, 2021 5.0 Ich habe das Programm vom Vorbesitzer übernommen. Vorher hatte ich mit einem anderen Programm gearbeitet. Ich hatte bei Fragen eine sehr gute Unterstützung. Wir sind als Handwerker keine Programmierer. Das durchdachte Programm spart mir Zeit für die Arbeit am Künden und liefert eine Perfekte Monats Buchhaltung. Einfach beim Jahresabschluss und Inventur. Ein Danke für die Geduld und der tollen Betreuung über sehr fiele Jahre. Pros Benutzerfreundlichkeit Integration mit anderen Anwendungen. Cons Keine Nachteile. Keine Vorschläge zum Programm Review Source EK Eileen K. Manager Restaurants Used the software for: 2+ years ### "Excellent POS system for the money and ease of use" June 6, 2016 4.0 Pros Easy to use, easy to train people to use. Crystal Reports is a good foundation. Does not require me to update software on a regular basis. Customer service/Tech Support has always been good. I've been with Comcash since 2001 (a long time!) and it was a great deal when I set it up. Use mobile scanner to update inventory and the management reports for what I need. There are many capabilities that I don't use, but there is no off the shelf POS system that is less bloated than Comcash for the $$. Cons Every time a pc changes, e.g., operating system, peripheral, etc. Comcash requires me to get a new code. This is a royal pain. Also, the reports are more complicated now than in the past. I can no longer get a monthly sales summary in dollars of what was sold by category or department. Review Source AA Abdallah A. President Food & Beverages Used the software for: 2+ years ### "Hands down the Retail ERP!!! " September 28, 2018 5.0 Pros Everything!!! Extremely versatile, can use, and access from anywhere, as long as you have internet access! Absolutely a breeze to use! Easy to train staff on how to use! Amazing feature loaded software! Cons Price per computer per month! Kind of pricey! Review Source HP Heeren P. VP Supermarkets Used the software for: Less than 6 months ### "Great for multi store retail " September 12, 2017 5.0 Overall in e the initial grunt work is complete the system provides an absolutely great way to keep track of sales, transactions, and inventory. Pros The cloud based backlffice system is great. It really makes it easier for multistory standardization. The ability to create custom labels is fantastic. So there is no need to create labels from a superset system. Cons There are a few features lagging. And the initial setup can be cumbersome. Small details are still not how I would like them even. Despite this the system works great. For example, even when placing a "temporary price" for an item I put on sale it does not allow for an end date past the current year. There are small issues like this but again I stress that this system makes everything so much easier. One huge con, which is not necessarily comcash issue more vantiv, is that EBT is not integrated into the processing system. Review Source EF Ernie F. Owner/Partner Retail Used the software for: 2+ years ### "Great product and excellent customer support" September 20, 2017 5.0 The developers of the software are very competitive and constantly stay on top of advancing the software. Pros Easy to use. My staff loves working with the software. Also, it is a pleasure working with Comcash's support team. Review Source JW Julie W. Managing Director - Merchandise Retail Used the software for: 6-12 months ### "We're very glad we selected this product out of the 14 POS systems we reviewed." September 15, 2017 5.0 In addition to the updated functionality that has been added in the past year, we are looking forward to using the innovations in warehouse management and mobile POS. Pros Ease of use, ease of training volunteers using the terminals and customer service are the most valuable features to us. Cons Some features we need for our somewhat specialized application of the product are not yet available but their programming personnel have been steadily adding features on our request list. Review Source LR Luc R. COO Supermarkets Used the software for: Less than 6 months ### "Great software for small grocery store" January 12, 2018 4.0 We're a small grocery store. We came from a server based and much older POS system. COMCASH was the only cloud based solution that seemed to answer most of the grocery requirements. Software that could handle complicated inventorying specifics, many different types of product input (deli scales, produce, recipes, ect) Their hardware options are quite nice (specifically the scale/scanner) Still in the setup process but will update this review in a few months after actually using it with customers. Pros Good price Lots of very specific features Awesome POS interface that won't slow down the checkout process too much Good wiki to quickly answer questions Cons Not 100% intuitive for setup Windows hardware (might force you to purchase a dedicated Windows tablet) Review Source DP Dwayne P. President Retail Used the software for: 6-12 months ### "COMCASH Retail ERP" January 4, 2019 4.0 COMCASH Retail ERP has done an excellent job of finish the customer's purchase. Support is outstanding and work hard to fix the problem. Pros COMCASH Retail ERP is quick and easy to use. I like the feature of storing your gift card instead of paying someone else to do it for you. Cons COMCASH Retail ERP has a problem handling EBT card. Review Source AW AMIT W. PRESIDENT Wine and Spirits Used the software for: 2+ years ### "I LOVE COM CASH SYSTEM ABOVE ALL THE SERVICE IS GREAT." September 21, 2017 4.0 I LOVE THIS COMPANY BECAUSE THEY ARE ALWAYS TRYING TO IMPROVE. Pros VERY EASY TO USE SYSTEM. COMPANY IS ALWAYS THERE TO LISTEN TO YOUR SUGGESTIONS. THIS COMPANY IS ALWAYS TRYING TO IMPROVE. Cons MISSING FEW VERY VERY IMPORTANT REPORTS. THAT IS THE ONLY THING I DON'T LIKE ABOUT THIS SYSTEM. I AM VERY HAPPY WITH THE REST. Review Source EW Erica W. Director of Purchasing and Retail Sales Retail Used the software for: Less than 6 months ### "High value, adaptable software" September 18, 2017 4.0 everyone with the company has been very responsive to our questions! Pros robust data fields, parent/child item set up, signature capture, email receipt feature, easy to read reporting Cons A little difficult to look at sales or receiving by item without running an actual report, error messages pop up at very end of transaction when you think it has already been complete Review Source FR Frank R. Retail manager Building Materials Used the software for: Less than 6 months ### "New Comcash user" October 11, 2016 5.0 We are new to Comcash from QBPOS. We are excited about the possibility for customization, web-based software, and great customer service. They are always helpful and eager to answer our questions. Pros Customization and customer service. Also that we can use our own hardware. Cons Leaving a hardware-based program for a web-based program is a little scary. Review Source MJ Megan J. Manager Farming Used the software for: Less than 6 months ### "Blue Ribbon " September 12, 2017 5.0 Pros Very user friendly system. Comcash is able to make changes to the program to fit our store needs. Would highly recommend to others. Cons The technical Bugs. But we have been able to deal with every bug so far. They are found and fixed in a timely manner. None have made us stop production. Review Source JA Joseph A. Apparel & Fashion Used the software for: ### "Excellent. Very User Friendly." March 25, 2014 5.0 Pros The thing I love about this product is the simplicity and ease of use. It allows me to easily access my store from anywhere to check on my inventory, sales, or employees' activities. The service at COMCASH surpassed my expectations without skipping a beat. They customized the software to work for me, not the other way around. They were able to taper the software to meet my needs. Cons Absolutely nothing. I don't have anything bad to say about the product or vendor. Review Source AH Alan H. Manger, Technical Resources Museums and Institutions Used the software for: Less than 6 months ### "Effective and Simple" September 12, 2017 5.0 Transition from our old system was done very well with very few problems. We found this system straight forward to implement, and it has proven to be very effective. Pros We found ComCash easy to deploy and employee training went quite smoothly. We like the interface, and the screens work well. Review Source HL Hannah L. Manager Retail Used the software for: Less than 6 months ### "The basics" September 24, 2018 4.0 Pros Easy to use and figure out how to you. Like the all in one system. This provides your basic needs for a small store. Cons Like I said, it's basic. Pretty bulky and is an eyesore compared to the square. But you get what you pay for. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.