RSJoomla!

RSTickets!Pro


Who Uses This Software?

RSTickets!Pro is a helpdesk software for companies wishing to decrease response times to customer inquiries. RSTickets!Pro includes an integrated knowledge base system it improve staff efficiency.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact RSJoomla! for pricing details.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • RSJoomla!
  • www.rsjoomla.com

About RSTickets!Pro

Help Desk ticketing system with integrated knowledge base and department specifications.


RSTickets!Pro Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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