# Page 2 | Primalogik Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Primalogik the right Performance Management System solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132134/Primalogik-360/reviews --- Primalogik 4.5 (87) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Primalogik ## Showing most helpful reviews Showing 26-50 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Manav D. HR Specialist Hospital & Health Care Used the software for: 1-2 years ### "Primalogik Feedback" May 6, 2025 4.0 Overall, has been a life saver in terms of automating and streamlining our review process. Ours is a very customized 360 feedback process, and Primalogik was able to solve most of our concerns (very manual and tedious process previously). Moreover, they're a Canadian organization, and not having data hosted in Canada is a dealbreaker for us, so Primalogik ticked that box for us as well. Pros \- Ability to do 360 feedback cycles. It's especially helpful to have multiple cycles running at the same time - Opinion surveys: We had fragmented platforms for running surveys so to be able to do it from one platform is very helpful. - Customization: The surveys are very customizable for our process' needs. The ability to anonymize, edit, and share responses as we need them is great. Cons \- Reporting: It would be nice if we could pull reports for individual survey questions in a 360 feedback cycle. - Results sharing: 2 suggestions in this area. First, the ability to share results without breaking down which group of respondents gave what rating (even though it's the average rating) Secondly, it would be nice to have the option to hide certain sections from the shared results document. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Primalogik Canadian company with data hosting in Canada, cheaper than other alternatives, customizable as needed Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) It was a very manual and tedious process where we had to create individual surveys for all employees and needed to streamline the whole process. Review Source Response from Primalogik Software Solutions May 12, 2025 Thank you for your thoughtful review! We're glad Primalogik has helped streamline your 360 feedback process and met your needs around customization and data hosting. We appreciate your suggestions on reporting and results sharing—they’ve been shared with our team for consideration in future improvements. Thanks again for choosing Primalogik! PM Paula M. Executive Assistants Hospital & Health Care Used the software for: 2+ years ### "Help with Anonymous survey's" December 10, 2024 5.0 Each year, I'm learning more and more about . It's reassuring to know, you have staff that will help with a quick turnaround. Pros I like that when I sent an email, I received a reply within the hour. Cons It would be nice if we could decide to make survey's anonymous or not, Without clicking the HR users can have access. Review Source Response from Primalogik Software Solutions December 12, 2024 Hi Paula, Thank you so much for your thoughtful review and honest feedback. We truly value hearing about your experience, as it helps us understand what’s important to you and where we can improve. I completely understand how having to repeatedly select the anonymity level could feel inconvenient. The good news is that there’s a way to streamline this for you! In your settings, you can pre-select a default anonymity level for all your surveys. Once it’s set, you won’t have to worry about adjusting it each time—it’ll automatically match your preference moving forward. I hope this makes things easier for you! If you have any questions or run into any issues, please don’t hesitate to reach out to our support team. We’re here to help and always happy to assist. ZK Zeljana K. Compensations and Benefits Manager Information Technology and Services Used the software for: 2+ years ### "Primalogik experience - 10/10" September 25, 2024 5.0 My overall experience with is only good. I have not ever had any kind of problem, everyone is super friendly when you reach out, I did not have bugs, so it's very user-friendly software. Pros I like communication with support team, they always strive to accomplish our goals. Also, the system itself is very friendly and easy to use. Cons Manual work. Launching Performance appraisals I would like to see more automatization in the future. :) Review Source Response from Primalogik Software Solutions October 2, 2024 Thank you Zeljana! We really appreciate your feedback and are happy you've enjoyed your experience with Primalogik thus far! I'm also excited to let you know that we will be working on a feature to help automate the launch of appraisals in the upcoming months! MI Millicent I. HR Lead International Trade and Development Used the software for: 6-12 months ### "First-Time User: Primalogik Delivers" August 8, 2024 4.0 As a first-time user, has proven to be an invaluable tool for gaining actionable insights into performance-related data metrics and analysis. The platform's capabilities have provided a comprehensive understanding of team performance, individual contributions, training needs and individual career paths Pros \- Simplicity - Provision of templates (surveys, end-of-probation, appraisals) - external ability to have 360-degree feedback - scheduling check-ins Cons \- Journal and Instant Feedback modules are available to supervisors only Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Primalogik Core Features: Performance management, goal setting, feedback, talent development, analytics. User Interface: Ease of use, navigation, and overall user experience. Pricing: Cost-effectiveness and value for money. Review Source Response from Primalogik Software Solutions August 15, 2024 Hi Millicent, thank you for your great feedback! Very happy to hear that our tool brings a lot of value to your organization. I'm also happy to let you know that the instant feedback module is available for everyone. We also recently made a change to the journal module, to allow access for non-managers. Feel free to reach out for more information. aN aimee N. Director of People Civil Engineering Used the software for: 2+ years ### "We love PrimaLogik!" July 23, 2024 5.0 It feels like a small company with east access to support. Appreciate it!! Pros Very responsive technical support, nice user interface Cons Not sure yet because we are just now expanding our use. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Many of the labels in UKG are hard coded but not intuitive. Like "Comments" when the button means "Submit." Review Source JM Johanna M. Operations Mgr Food & Beverages Used the software for: Less than 6 months ### "User Friendly with Excellent Customer Service Support " October 3, 2016 4.0 I had a very hard time (about 2 years off and on) finding a software that would give me everything I need for tracking and managing employees in the restaurant and bakery industry. Somewhere along my off and on again search I came across Software Advice who provided 3 different companies and ended up getting . I've been using them for about one month give or take for several businesses and so far it works great! Pros 1\. Mulit-manager input for all employees - I don't have to assign a cashier to one manager. Being in the restaurant industry managers work with almost all cashiers and therefore need to be able to add notes to everyone and not just the cashier they are assigned to. 2. The price is reasonable compared to all the other companies out there. 3. Its simple and direct, gets right to the point and is super user friendly. 4. It summarizes all mgmt evaluations into one final evaluation for the employee. 5. I can use it on my cell, laptop, computer - great for on site staff as most of them use it on their cell phones. 6. Have the options to turn everything into spanish. 7. Customer support is great! They really work with you to give you what you need and if they don't have it they find a way to try and implement it. 8. Free trial to test it out. Cons 1\. I had to put all my upper mgmt team with the HR privilege in order for them to have access to all staff and be able to write in each file which works great but having all upper mgmt with HR privilege allows upper mgmt to go into other mangers files which can cause major problems. Currently we are looking for solutions and are leaning towards opening up another account just for upper mgmt without the HR privilege. 2. Journal entries don't have set categories where employees can simple click on a category such as Late, No call no show, bad conduct, etc. However, they are already working on that which goes back to one of my PROS - this company really listens to you input/needs and try to find a solution. Review Source Response from Primalogik Software Solutions December 6, 2016 Thank you Johanna for your kind review. We really spend quite a bit of energy in the design of the application so that it's useful, user friendly and extremely effective and powerful. Your direct feedback, in particular with the Employee Journal module, has been invaluable and we truly appreciate your ongoing support with your restaurants. With respect to the HR issue that you mentioned, we're actually doing an upgrade soon (hopefully this next weekend) that will allow you to use the system without having to create another organization! The fix will allow managers to have multiple people with the HR privilege while maintaining the access restrictions to the other HR personnel files. And, as you know, the functionality to add tagging (and categories) to the Employee Journals is something that's high on our list of priorities and should be addressed in a future version of the platform. Thanks again for your continued support. -Anibal JP Josephine P. Director Finance & Admin Non-Profit Organization Management Used the software for: Less than 6 months ### "After much trial and error I'm so glad I found Primalogik" March 2, 2021 5.0 We looked at many other platforms, none of which really met our needs. We already have a carefully crafted set of competencies for each of our staff roles and wanted to make sure that these were reflected in our appraisals. Most platforms we looked at felt like we were trying to put a square peg in a round hole. allowed us to create exactly what we wanted since it allows the user to modify templates as required. We literally pulled the plug on a launch of our performance review process with 24 hours to go and swapped to Primalogik because we liked it so much more that the provider we had previously opted for. The customer service for Primalogik has been excellent. Always there when you need them and provide quick answers that solve the issue immediately. Pros The simplicity of use for this software is why I love it so much. I could literally pick it up and start using it with barely any guidance, demo or learning. It does everything that I need for our annual and year round performance review processes. I really like the fact that the appraisals can be tailored to exactly what we were trying to create, not feel like we were trying to force our appraisals into a format / template that someone else had designed. Cons The only question that I have repeatedly had from staff is regarding the anonymity of 360 degree feedback. While we can control these settings, it might be an idea to have this clearly shown for staff when they enter the 360 degree feedback request. Alternatives considered [PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/)[15Five](https://www.capterra.com/p/140437/15Five/)[Reviewsnap](https://www.capterra.com/p/80949/Reviewsnap/) Review Source Response from Primalogik Software Solutions March 8, 2021 Thank you Josephine for the lovely feedback! We are very happy to hear that you are enjoying the flexibility and simplicity of the Primalogik platform. Thank you for mentioning the concerns of employees regarding the anonymity setting. I will share this with the product team and see if we can add a label to let employees know when a survey is fully anonymous. MP Matt P. Assistant to the CEO Used the software for: ### "Easy to implement and easy to use 360 feedback solution" February 23, 2015 5.0 After reviewing several potential 360 feedback tools and trying the free version of many of them, 360 was the best fit for our company. This service is definitely worth the money we paid for it. The product is extremely easy to set up and implement. The user experience is very intuitive so there was very little training we needed to do to roll out this tool. The automated email reminders and built in reporting features made it really easy to track who had responded and who had not. The last time we did this we tracked it all through excel spreadsheets and compiled everything manually. This was much easier. There is a feature that compares a single individual to the aggregate results of all others who were rated using the same survey. It also indicates if that individual was an extremely high performer or low performer which is helpful from a comparison perspective. Custom surveys are really easy to set up. The variable privacy settings are a great feature. It helped us facilitate a truly anonymous review process which resulted in truly candid and useful feedback. There are a few areas where I believe the product could be enhanced to facilitate and streamline the delivery of the 360 feedback results. 1. The output PDF consolidates the feedback really well but the default font size is quite small. An option to vary the size of the output text would be nice. 2. It would also be helpful if the admin users had the ability to edit/remove individual comments. We did not need this functionality too much but there were some instances where a reviewer left a comment that was not appropriate to share with the person being reviewed. There is no easy way to exclude this comment before producing the default PDF. A solution for this would also be great. There was another issue that I came across which was that during the survey building process there was no way to add a descriptive text field that you might use for an introduction or header. I reached out to the service department of the company and they were very responsive and actually implemented a solution to this issue before I rolled out my surveys. I am not sure if the company will always be able to address issues this quickly but it was nice to see how quickly they responded to client inquiries and found solutions. I reached out a few times during the first week while I was setting up the product and received very quick responses from the service department. Review Source LS Lee S. HR Practice Lead and Corporate HR Information Technology and Services Used the software for: 1-2 years ### "Excellent tool to address 360s, Goal and Performance Management and more!" August 13, 2020 5.0 provides incredible customer service, always answering my questions within hours. They provide additional solutions or workarounds to any items I bring up, and are respectful in their communications. It was a breeze to get started and we were able to see benefits almost immediately! Pros We originally purchased for the 360 review capabilities. We quickly moved into using opinion surveys, daily health checks, goal and performance management and more. Cons We have provided feedback on a few items that I would like to see as an HR professional, including space to easily upload and store resumes and more flexible security roles. Review Source Response from Primalogik Software Solutions August 24, 2020 Thank you Lee for this wonderful review and your kind words on our customer service! We are very happy to hear that you are enjoying the different features of Primalogik. We always welcome your feedback on what items you would like to see next in the platform! AB Ashton B. Learning and Development Computer Software Used the software for: Less than 6 months ### "Great Value and Excellent Service" June 20, 2019 4.0 My overall experience was positive. Our representative and is stellar - super responsive to all of my questions, he made things work for us, and he's very friendly. With their company being small, we ran into some concerns briefly with the contract, but executive was able to get everyone on a call quickly and we worked it out in a matter of days. The tool is very secure with many options for anonymity. You just have to go into every page and read everything to ensure you're checking the appropriate boxes for what your org needs. And even still, you're bound to have questions, because the "teams access" feature is a bit confusing. Some access still didn't allow access. The reporting is good. Easy to follow. I like the charts and comment sections and how it's organized. The reporting features are great, and I like the comparison feature. I appreciate the tool giving participants auto-reminders every few days to complete their survey and it provided the Administrator with regular progress updates. Overall, great tool! Small kinks that can be improved - but I HIGHLY recommend. Pros I like that is not overly complex to use. While it did take a few times to explain how the tool worked before my HR Administrators were comfortable with it - ultimately it is fairly easy to navigate. I appreciate the reporting features offered and the comparison feature within the tool. The price is inexpensive, so that is definitely a pro. Cons The tool is somewhat manual - not highly intuitive. "Teams access" feature was a bit confusing. Review Source AS Anthony S. HR Manager Retail Used the software for: Less than 6 months ### "Great Product & Even Better Customer Support" June 20, 2019 4.0 Outstanding! Pros Our customer support/implementation rep was and has continued to be amazing! he software overall is really nice and organized but could use some better automation and sorting tasks. However, anything and everything i have brought up to Ryan, he has either got me an answer or taken it to his software team and they have implemented it! We will always use and regret not switching to them sooner! Cons Sometimes sorting or organizing data (like work anniversary) can be a little cumbersome but they have already made improvements to this in the few months we have been with them. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) We wanted a more well rounded 360 review software that could grow with us. SurveyMonkey was great when we were smaller but it became to much of a burden as we grew trying to keep track of who was due when, where everyone's was at, who was already completed, etc. We were bouncing between SurveyMonkey, our HRIS and an excel spreadsheet. rolls this all into one for us. Review Source SF Stacie F. Human Resources Administrator Accounting Used the software for: 2+ years ### "Good review product " August 8, 2022 3.0 Overall good experience. As mentioned very user friendly and the support team were helpful. Pros Easy to use, for the administrators and for the users Cons Not being able to schedule reviews and notifications. it is very time consuming for our team to administrate as we have 11 divisions who do 2-3 reviews a year at all different times. Reason for choosing Primalogik We have moved away from . Something that offers us more features (review system combined with learning platform) Review Source MC Matt C. President Computer Software Used the software for: 6-12 months ### "More Than Enough, But Not Too Much" August 13, 2020 5.0 Pros We were looking for 360 feedback combined with annual review automation to start. We found that the software had very flexible capabilities around setting up those features and the features of the 360 review was superior to most at this price point. We have found that there are even more features we have started using and they are very helpful. In addition, support and training is easy to use and very helpful. I have been very pleased with our purchase and highly recommend it for companies looking or strong capability without breaking the budget. Cons The only feature I would use that is not available is external (outside company) surveys. I would use that for Net Promoter Score surveys if it was available. Review Source Response from Primalogik Software Solutions August 24, 2020 Hi Matt, thank you for taking the time to leave us a review. We are happy to learn how helpful Primalogik has been for your organization! I'm also excited to let you know that you can conduct external surveys with Primalogik. I'll have someone from the support team reach out to you to introduce this feature. SL Steve L. Director of Finance Business Supplies and Equipment Used the software for: 6-12 months ### "Annual Reviews" July 28, 2020 5.0 It was a very good experience. We were looking for a way to simplify and streamline our annual review process. In the near future we plan on training managers to "journalize" their one-on-one meetings and other items. Pros It was user friendly as it didn't take much training to get the managers and direct reports to perform the annual reviews. The information is digital and always available. Before we were using spreadsheets, word, and printing reviews and manually filing them away. Cons None at this time. Currently, we are not using the full functionality of the product. Next step is to start using journalizing our one-on-one meetings and looking into the survey part of the program Alternatives considered [PeopleGoal](https://www.capterra.com/p/132347/PeopleGoal/)[Reviewsnap](https://www.capterra.com/p/80949/Reviewsnap/) Reason for choosing Primalogik Pricing, free trial period, and ease of use. Also, customer service was really good during the free trial. Review Source GB Gordon B. Director of Operations Used the software for: ### "Great performance management tool" May 27, 2016 5.0 We have just completed our second round of 360 feedback reviews. The process is extremely helpful in providing information to help employees see where their coworkers really appreciate them, while at the same time offering the opportunity for valuable conversations about areas need improvement. By referring back to the previous round, employees get encouraged when they see improvements in their results. The flexibility of the questionnaire build tool reduces the amount of time it takes to create meaningful surveys. There was also significant time savings with the process of handling performance reviews. What took a couple of weeks of almost dedicated time was accomplished in far few hours. The back and forth process also created a performance discussion between manager and employee rather than a monologue dominated by the manager. Having all of the information online and available to the individual managers makes it easy to utilize too. Being allowed to try it out for free was also great. By the time we were though our trial period, we completed our process but the value we received was enough that we subscribed so that we can maintain continuity for the next year and beyond. The support we received from Primalogik is extremely strong. We wanted a few custom ratings and they turned those around within an hour of requesting them. They also helped us to understand how to use the system in an optimal way. Review Source Response from Primalogik Software Solutions May 27, 2016 Thank you so much Gordon for such nice words. We are truly humbled by your comments and are happy that we can solve real-life problems with a simplistic, yet effective approach. I'll pass your kudos to the rest of team. All the best. DW Dave W. Used the software for: ### "Consultant's back pocket toolkit" December 21, 2016 5.0 Whilst is set up for primarily for organizations, as one who consults with organizations, I have found the 360 review capability to be an excellent addition to my toolkit. I work across large corporates and government departments and also a range of small to medium businesses, not for profits or start-ups. A lot of my work relates to individual and team development which often requires setting up a feedback process for team members. I have enjoyed the flexibility afforded me in Primalogik's 360 tool. In conjunction with my clients, I have been able to simply design a 360 review that suits client needs at an affordable unit cost. The report is simple and uncluttered and I have found the team at Primalogik to be responsive to any questions that emerge along the way. The software is constantly being reviewed and some of the newer features make for simpler use. When first using the product, it took some time to get used to its idiosyncrasies, however, I was provided with helpful personalized assistance along the way. The report could be enhanced by providing the user the opportunity to modify the report style, but having said this the value for money is not in question. Review Source Response from Primalogik Software Solutions December 21, 2016 Thank you Dave for the nice review. Ease of use continues to be one of the main pillars of our philosophy. Even with the addition of the goal and objective tracking feature (coming next month) and with the popular Employee Journal module we see the simplicity in the design as being paramount. In organizations with hundreds of employees the tool must not get in the way but facilitate this important process. Thanks for your continued support and Happy Holidays. RA Roland A. Finance Analyst Banking Used the software for: 1-2 years ### "very efficient Performance Review program" December 11, 2018 5.0 Pros Very efficient performance review solution for Hr professionals. very easy to use even for employees who aren't con conversant with the computer. a little introduction and they are good to go. Great way of generating performance feedback. Cons Not much cons. just that occasionally reports becomes difficult to produce as one may need assistance to make it available. this gets my superiors agitated a bit. but aside this the program is a great one and would need much improvement. i would recommend this to others. Review Source BB Brittany B. Human Resources Manager Financial Services Used the software for: 6-12 months ### "Great, Simple Product!" December 6, 2016 5.0 We are a 75 person company with a number of remote employees and employees in the US and in Europe. We chose because it was an easy to use, cost-efficient way to track performance reviews, 360 reviews and general surveys that the company sends out to employees. The value for the money is excellent and the customer service is top notch. I never wait for a response for more than an hour and they are always happy to work with me to find a way to make the system work for us even when we have random requests! Pros Easy to use Cost efficient Cons Not overly advanced, some features that are not offered Review Source Response from Primalogik Software Solutions December 6, 2016 Thank you Brittany for your review. We appreciate our customers' business and though the tool is extremely easy to use we understand the need for technical support and customer service. I'm glad you're happy with our service. In terms of features and functionality we're about to launch a brand new module to handle goals and objectives tracking that will follow on the steps of our 'keep it simple' and effective ideology. We also recently added the extremely popular Employee Journal feature. I invite you and your team to use it for your day-to-day use. It's a great new feature that helps in capturing real-time feedback as well as notes and reminders throughout the course of the year. Again thanks for your kind words and continued support. AS Ann S. Director of HR & Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Reviews in one place" May 31, 2023 5.0 Having all of our reviews in one platform and no longer using paper. Pros Launching the Annual & Stay Reviews that we conduct every 6 months Cons Trying to reuse the previous reviews and understanding that the cycle just needs to be another cycle created. Review Source AS Anai S. HR Director Public Relations and Communications Used the software for: 1-2 years ### "Happy with Primalogik " July 28, 2021 4.0 Having a customer service representative respond to queries quickly and being able to speak to someone, when necessary really makes the continuous experience helpful and nice. Pros It's user friendly for both the administrators and users. I love that it is so customizable to our business! Cons Finding ways to test reviews and appraisals before going live would bring some ease to using a new product Review Source RC Ridhima C. Project Manager Architecture & Planning Used the software for: 2+ years ### "What you can measure, you can imrpove " July 7, 2021 5.0 Pros The provided tutorial is easy to understand and sufficient for you to operate . It automates follow up and this increases our engagement rates .The metrics you follow can be tweaked to only cover what you need . Cons The pricing makes more of a luxury than a necessity . The templates you get cannot be edited in depth . Review Source JT John T. Used the software for: ### "Simple User Interface with Robust Back End Reporting" September 20, 2016 4.0 I am an HR manager supporting 3500 employees. We do not do 360 reviews regularly, but was looking for a solution for an individual and stumbled across the product online. I was impressed by the simplicity of the layout, how intuitive the dashboard was, and when the process was over, how the reporting facilitated a constructive conversation between myself, the subject of the feedback, and their direct supervisor. Customer support was excellent, and I thought the pricing was very reasonable. All in, I'm a fan and will use the Primalogik platform again. I would also recommend to colleagues without hesitation. Pros The easy, simple, clean, and intuitive user interface. The ability to customize the question library. Simple reporting, with breakdowns showing how many responses fell into which answer. Cons I thought the standard question library was a little sparse. I think there is room for more 'boilerplate' stuff here that gets a baseline on those being assessed. Review Source Response from Primalogik Software Solutions September 20, 2016 Thank you very much John for your kind words. One of our mantras is to keep it simple and useful. Thanks for the feedback on the gallery - we'll definitely work on that aspect some more. JK Janice K. Human Resources Manager Civil Engineering Used the software for: 6-12 months ### "Primalogik has been a strong all-inclusive platform for our firm." September 23, 2020 4.0 I have had a good experience using the program. Pros I liked that we were able to conduct performance appraisals, 360 evaluations, and employee surveys. Cons Some of the terms used within the program are not very self-explanatory. Reason for choosing Primalogik had all of the items we needed in one platform. Review Source KG Krystal G. HR Coordinator Used the software for: 2+ years ### "It's easy to use and able to get the job done." April 3, 2018 3.0 Pros It's simple and easy to use. Haven't had much confusion from the users on my team, even those who are not so computer saavy. Cons There's not many options for customization and it can be a tedious process to accomplish what we use it for. Review Source kD kim D. EXECUTIVE ASSISTANT Non-Profit Organization Management Used the software for: 1-2 years ### "TCSC Review" May 26, 2023 5.0 Pros I like customer service and the ease of the product Cons There is nothing that I do not like about Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.