# Pike13 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pike13 Software - reviews, pricing plans, popular comparisons to other Class Registration products and more.

Source: https://www.capterra.com/p/132150/Pike13/reviews

---

# 

 Pike13 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pike13

## What is Pike13?

Pike13 empowers your business with top-tier class registration software, delivering unrivaled efficiency and growth. Streamline enrollment, scheduling, and payments effortlessly. Enhance communication, automate administrative tasks, and elevate client experiences. With our comprehensive platform, you'll unlock new levels of success. Join the countless businesses already thriving with Pike13. Maximize your potential and revolutionize your class registration process today!

## What is Pike13 used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Class Registration](https://www.capterra.com/class-registration-software/)[Music School](https://www.capterra.com/music-school-software/)

Top alternative

Featured

Overall rating

Based on 140 user reviews

Reviews sentiment

Positive

79%

Neutral

6%

Negative

16%

Pros & cons

Responsive and helpful support team

Intuitive and accessible interface

Cumbersome and confusing reporting tools

Starting price

$118

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pike13?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pike13.com/&name=Pike13)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pike13

4.1 (140)

VS.

[4.6 (1,428)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$118

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (136)

Ease Of Use

4.6 (7,643)

Value For Money

4.0 (89)

Value For Money

4.4 (6,557)

Customer Service

4.1 (128)

Customer Service

4.6 (6,261)

## Pike13 alternatives

[4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,298)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (2,932)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (3,282)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/225933/Pike13/alternatives/)

## Pros and Cons

Responsive and helpful support team

76% positive reviews out of 54

Most reviewers describe customer support as fast, attentive, and consistently helpful when resolving questions or issues.

Cumbersome and confusing reporting tools

66% negative reviews out of 32

Some reviewers find reporting difficult to use, with limited customization, slow performance, and unintuitive data access.

Intuitive and accessible interface

76% positive reviews out of 33

Most reviewers find ease of use valuable, noting simple navigation, quick learning, and straightforward daily operations.

Efficient staff training and oversight

95% positive reviews out of 22

Most users report staff management is streamlined, enabling quick onboarding, remote access, and minimal training effort.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

3.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Electronic Payments

3.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Payment Processing

3.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Appointment Management

2.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Attendee Tracking

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

A list of registered participants

Booking Management

1.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Pike13 143 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

A list of registered participants

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Allow customers to cancel their subscription remotely.

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Record customer information, purchase history, and other notes

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

A document that lists daily activities or maintains a record of all events that happened in a day

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track and collect membership dues

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Confirmation of the enrollment of a student in a course, class, activity, or program

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Plan, manage, and track the financial activities of an individual or organization

Software to be used by music institutions

Designed for yoga and pilates studios

Register a group/batch of attendees

Automatically find mutually available meeting time slots across multiple calendars

Manage the instructor/teacher's schedule, tasks, responsibilities

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Tool for educators to create, organize, and manage class lesson plans efficiently

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Centralizing administrative & communication processes of an organization's members

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple languages

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

In-person, onsite registration

Portal for parents to see and update childrens' info, track progress & more

Online gateway through which parents and students can view material and communicate with teachers

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Saves and tracks pet birthdays

For pet grooming businesses

Accept and process customer payments for products or services using hardware and software

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Set the frequency of a task's occurrence

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

At least a username and password is required to access the system

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Track employee skills, competencies, training & qualifications

Send messages via SMS

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Database of students to track personal information of individuals and families

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

3.9 (100)

3.9

Based on 100 reviews

## Pricing

Value for money

4.0 (89)

Free Trial

[View pricing plan details](https://www.capterra.com/p/225933/Pike13/pricing/)

Essential

$118.00

Flat Rate,Per Month

It includes:

-   Class Scheduling and Enrollment
-   Appointment Scheduling
-   Appointment Enrollment
-   Course/Camp Scheduling
-   Course/Camp Enrollment
-   Pre-Paid & Recurring Plans
-   Passes/Punch Cards
-   Automated Reminder Notifications
-   Attendance Tracking
-   Client Kiosk App
-   Staff Website and Mobile App
-   Branded Client Website
-   Child/Dependent Account Linking
-   Client Communication
-   Client App
-   Coupons
-   Client - Staff - Financial Table Reports
-   Pike13 Insights
-   Merchant Processing

Advanced

$169.00

Flat Rate,Per Month

It includes:

-   Class Scheduling and Enrollment
-   Appointment Scheduling
-   Appointment Enrollment
-   Course/Camp Scheduling
-   Course/Camp Enrollment
-   Pre-Paid & Recurring Plans
-   Passes/Punch Cards
-   Automated Reminder Notifications
-   Attendance Tracking
-   Client Communication
-   Client App
-   Client - Staff - Financial Table Reports
-   Pike13 Insights
-   Retail POS
-   Email Marketing
-   Embeddable Widgets
-   Zapier Integration
-   Facebook Pixel Integration
-   Google Analytics Integration

Premium

$237.00

Flat Rate,Per Month

It includes:

-   Class Scheduling and Enrollment
-   Appointment Scheduling
-   Appointment Enrollment
-   Course/Camp Scheduling
-   Course/Camp Enrollment
-   Pre-Paid & Recurring Plans
-   Passes/Punch Cards
-   Automated Reminder Notifications
-   Attendance Tracking
-   Client Kiosk App
-   Staff Website and Mobile App
-   Branded Client Website
-   Child/Dependent Account Linking
-   Client Communication
-   Client App
-   Coupons
-   Client - Staff - Financial Table Reports
-   Pike13 Insights
-   Merchant Processing
-   Payroll
-   Waivers
-   Retail POS
-   Email Marketing
-   Embeddable Widgets
-   Zapier Intergration
-   Facebook Pixel Integration
-   Google Analytics Integration
-   Branded App

Value for money

4.0 (89)

4.0

Based on 89 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (128)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (128)

4.1

Based on 128 reviews

## User reviews

Overall rating

4.1

Based on 140 reviews

Filter by rating

5(73)

4(37)

3(8)

2(11)

1(11)

Mentioned topic

Sorted by most recent

JT

Jason T.

Owner, coach, personal trainer

Health, Wellness and Fitness

### "Great for administrative tasks"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 2, 2025

The day to day business and billing went well and was relatively easy to manage, I just needed more from the software

Pros

Having information organized and easy to find. If I needed to add a membership or alter one (skip a month or hold a payment) it’s super easy.

Cons

It did not suit my business well. The software seemed built around martial arts studios not small box gyms

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EO

Edgardo O.

CEO

Health, Wellness and Fitness

### "Pike13 gym software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 7, 2025

I used Pike13 for about a year and a half when I switched over from another software. The transition and the team really took care of me. They helped get through all of the transferring of clients, setting up the software, and the follow up to make sure it as running correctly.

Pros

Pike13 was a great software for my gym business. I was able to book events, schedule classes, integrate it to my website, contact customers, it was very easy to use, pricing was excellent pricing was really good, CC back-end charges were a lot better than the last software I can from, and customer service was excellent.

Cons

There wasn't a lot of things that I would say was a con. It didn't have as many options that I needed, i.e. customization.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Pricing was abut the same. The main difference was in the charge of the credit card fees. This easily made it worth the switch. they were priced similarly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Gabrielle M.

Principal

Education Management

### "Good user interface, easy to schedule classes"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 20, 2025

Pretty good - would probably have stayed with them if they hadn't increased charges.

Pros

The fact that it was clear on the registers if a student hadn't paid their fees. It was easy to schedule classes. The format and layout of the registers was very user friendly. One brilliant feature was that teachers had to take the register in order for the class to appear on their payroll!

Cons

There wasn't any integrated mail and SMS. The back end was quite complex to set up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Stephanie R.

Owner/General Manager

Music

### "Aweful"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 19, 2023

Not user friendly.

Pros

When it works, it's okay but still not right for my business.

Cons

Reporting is difficult. It is not intuitive. It is quite frustrating when it is slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Mike G.

CEO

Education Management

### "500 Errors, Slow, Unreliable"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 13, 2023

The software is unreliable, and user interface is not super intuitive as many features and settings are hidden in odd places that don't make sense. If I wasn't forced to use this product as part of our franchise, I would have moved to a different platform a long time ago. The unreliability is completely unacceptable.

Pros

When it works.... It's fine. But definitely not the most streamlined software to use.

Cons

I've been using Pike13 for just over a year now and am absolutely shocked at how often the site slows down to an unacceptable and unusable level - stalling our business during busy periods. Periodic 500 errors completely take our business down as we rely on Pike13 as a core part of sales, client bookings and schedule management. When the site goes down, we've had to turn away customers who were about to sign up, and we had no ability to check schedules or register them. So for us this means a potential loss in revenue as a result. At this moment, all reporting and analytic data is completely gone with no time frame as to when it will return. From a business standpoint, Pike13 affects our ability to conduct business efficiently.

Reasons for choosing Pike13

I was forced to use Pike13

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kim G.

Owner

Recreational Facilities and Services

### "Very disappointed and frustrated "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 17, 2023

My experience in the last year has been so horrible. Pike 13 is the worst vendor I’ve ever worked with.

Pros

They used to have customer service. And I could speak with a live person. Now I can’t. I’ve requested to speak with someone over 2 months ago and no one has called me. They only send emails and ask me why I want to talk to a representative. I want to talk to them I want to them to hear what I have to say about there product and customer service.

Cons

I switched from Mind Body to have better customer service and experience. The last 2.5 years with Pike customer support has gone way down hill. I’m very disappointed. I asked for a call from a representative and no one will call. I only get emails. I want to talk to a real person.

Reasons for choosing Pike13

They were a local company and the service was great at the beginning. Now 4 years later, I can’t even get a live person on the phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Profesor

Music

### "Mejorable"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 8, 2023

Pros

Poder tener acceso a mi horario y comprobar disponibilidad de aulas.

Cons

Los tiempos de carga para cualquier gestión desde el dispositivo móvil lo hacen muy tedioso.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jon J.

Owner, General Manager

Music

### "Pike13 for music schools"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 24, 2022

There have been very few disruptions with Pike13 in the 2+ years that we have used the product. It is a useful tool for scheduling, billing, and maintaining communication with clients.

Pros

Scheduling weekly lessons and rehearsals is easy to do in Pike13.

Cons

We would like to see a more flexible way to mark students as canceled for one group class, rather than removing them from the roster for one week.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Malhar K.

Science Specialist Educator

E-Learning

### "Wonderful program "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2022

Pros

Easy to use, the scheduling works perfectly

Cons

There is really nothing I don’t like about this software. It’s a wonderful easy to use software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Aroua A.

Operation manager

Sports

### "A great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2022

Great experience

Pros

Efficacity And rapidity Suport system

Cons

When the syste IS doun or there IS updates take tomuch Time to back to normal

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/225933/Pike13/reviews/)

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