--- title: "FlexBooker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FlexBooker Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/132157/FlexBooker/" page_type: "product" language: "en" --- # FlexBooker Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FlexBooker ## What is FlexBooker? The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. You'll be up and running in minutes. FlexBooker also includes powerful automated wait list management, automated emails and text messages, and credit card payment processing with optional no-show fees for appointments. ## What is FlexBooker used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 93% Neutral 2% Negative 5% Starting price $49 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FlexBooker?[Manage this product listing](https://www.g2.com/products/flexbooker/claim_requests/new?auto=true) ## FlexBooker Overview Updated August 2026 AI summary FlexBooker enables businesses of all sizes to manage appointments, client communications, and staff schedules from a single platform. Covering appointment scheduling, calendar management, online booking, and payment processing, it supports multi-location operations, recurring appointments, and wait list management. FlexBooker is available on web and mobile devices, with optional features for reporting, branding, and API integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FlexBooker 4.7 (42) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $49 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (41) Ease Of Use 4.6 (4,208) Value For Money 4.6 (36) Value For Money 4.6 (2,963) Customer Service 4.8 (41) Customer Service 4.6 (2,652) ## FlexBooker alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) [4.8 (4,308)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213340/Google-Calendar/) Highest Rated [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Calendly](https://www.capterra.com/p/148036/Calendly/) [4.7 (4,158)](https://www.capterra.com/p/148036/Calendly/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148036/Calendly/) [View all alternatives](https://www.capterra.com/p/132157/FlexBooker/alternatives/) ## FAQs about FlexBooker Overview ### Which roles and teams benefit most from FlexBooker? FlexBooker is most used by business owners, executives, and office administrators who need to manage bookings, client communications, and day-to-day operations from one system. Service coordinators, consultants, and support teams use it to streamline scheduling, reduce manual admin work, and keep appointments, staffing, and customer interactions organized. Answer based on 39 reviews Overview ### What company size and industries is FlexBooker built for? FlexBooker is built primarily for small businesses, which make up 84% of reviewers, especially in Consumer Services at 18%. It also fits businesses handling appointments, classes, or facility bookings, with additional adoption in Health, Wellness and Fitness at 15%, Retail at 9%, and some midsize and enterprise teams. Answer based on 42 reviews Features and Usability ### What are the key features of FlexBooker? FlexBooker offers online booking and appointment scheduling, recurring appointments, calendar management, and calendar sync. It also includes client portals, confirmations and reminders, payment processing, billing and invoicing, wait list management, reporting and analytics, and access controls for multi-location scheduling and staff management. Pricing ### How much does it cost and what fees or limitations are included? FlexBooker starts at $49 per month for the 1-4 Employees plan, with 1,000 booked appointments included and $49 for each additional 500 bookings. The 5-9 Employees plan is $79/month and the 10+ Employees plan is $99/month. A 14-day free trial requires no credit card. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does FlexBooker integrate with? FlexBooker integrates with Microsoft Outlook, Stripe, and Zapier, and its catalog also includes Google Calendar, Microsoft 365, Mailchimp, Meta for Business, Google Analytics 360, CardConnect, PayPal, and PayPal Enterprise Payments. These connections cover scheduling, payments, marketing, and automation. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does FlexBooker offer? FlexBooker provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced visual walkthroughs for teams getting started. Answer based on 5 reviews Getting Started and Support ### What customer support options does FlexBooker offer, and how do users rate the experience? FlexBooker offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, knowledgeable, and hands-on during setup, with quick chat replies and detailed guidance. A few report missed meetings, delayed follow-up, and frustration when complex issues were not resolved as expected. Answer based on 12 reviews Features and Usability ### Is FlexBooker easy to use? FlexBooker works well for everyday scheduling once teams learn the system, but setup can feel complicated at first. Small businesses and admin staff often like the booking flow, service customization, and communication tools, while some users find the back end cluttered, detailed, and harder to navigate during initial configuration. Answer based on 12 reviews Features and Usability ### How good is the FlexBooker interface? FlexBooker offers a generally clear booking interface with useful customization, but the admin side feels mixed for some teams. Businesses like the clean layout, color coding, and flexible calendar views, while some administrators want a more modern design, simpler navigation, and easier actions like moving or rescheduling appointments. Answer based on 11 reviews ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) FlexBooker supports all three of the features reviewers rate most highly: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate, and let customers reserve time online more easily, allowing teams to reduce scheduling conflicts and manage appointments more efficiently. Appointment Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.4 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 3.8 (6) 0.00% of 6 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar FlexBooker 119 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Restaurants: Serves restaurants - For Salons and Spas: Specific for use in spas and salons - Forms Management: Store, manage and track all forms in a centralized location - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Registration: Register a group/batch of attendees - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Membership Management: Database of members to track personal information of individuals and families - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multiple Appointment Types: The ability to choose between different appointments in a selection. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prioritization: Arrange tasks based on the level of priority or urgency - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists - Waiting Time Tracking: Estimated waiting time in the queue - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (37) 4.4 Based on 37 reviews ## Pricing Value for money 4.6 (36) Free Trial [View pricing plan details](https://www.capterra.com/p/132157/FlexBooker/pricing/) 1-4 Employees $49.00 Per User,Per Month It includes: - 1-4 Employees - Automated SMS-Based Waitlist - Client History Tracking - Client Reminder Emails - Client Reminder SMS Text Messages - Free Training and Support - Unlimited Clients - Unlimited Locations 5-9 Employees $79.00 Per User,Per Month It includes: - 5-9 Employees - Automated SMS-Based Waitlist - Client History Tracking - Client Reminder Emails - Client Reminder SMS Text Messages - Free Training and Support - Unlimited Clients - Unlimited Locations 10+ Employees $99.00 Per User,Per Month It includes: - 10+ Employees - Automated SMS-Based Waitlist - Client History Tracking - Client Reminder Emails - Client Reminder SMS Text Messages - Free Training and Support - Unlimited Clients - Unlimited Locations Value for money 4.6 (36) 4.6 Based on 36 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (41) 4.8 Based on 41 reviews ## User reviews Overall rating 4.7 Based on 42 reviews Filter by rating 5(35) 4(4) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent AN Anonymous User Veterinarian Veterinary ### "Avoid Flexbooker at All Costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 14, 2025 I had an extremely disappointing experience with Flexbooker, and I strongly urge others to avoid this company. Initially, there was a lot of communication from their team to convince me to sign up. However, after I paid, the support became almost nonexistent. The system itself was misleading and faulty—it failed to show a critical booking, and I nearly missed an important appointment. My business relies on empathy and precision, and Flexbooker’s failure almost led to me being a no-show. Thankfully, the client called ahead to ask a question, or the situation could have been disastrous. After a short trial period, it became clear that the product was not fit for purpose. I requested a refund, which was met with a rude response but an agreement to issue the refund. However, this refund never materialized. Over the course of more than a year, I sent countless emails asking for my money back. Flexbooker’s accounts team was allegedly "working on it," but they never initiated contact—I had to chase them constantly. I even contacted \[sensitive content hidden\] , the company’s owner, who apologized and promised a refund. Despite this, no refund was issued. Eventually, I escalated the matter to an external bureau, which also contacted \[sensitive content hidden\] on my behalf. Again, he promised to issue a refund but failed to follow through. The company then became completely unresponsive to both me and the bureau. Flexbooker took my money for a product I didn’t use, and their handling of my refund request has been nothing short of appalling. It’s deeply concerning that a technology company cannot process a simple refund—or perhaps they simply chose not to. If my review saves even one person from wasting their money and time, it will have been worth it. Do not purchase from Flexbooker. Pros Nothing at all. They stole my money. Avoid. Cons Customer service. Ethics and morals. Attitude. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reasons for choosing FlexBooker Saw it used by a colleague, who shortly after me, also discontinued use of product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sarah B. Owner Health, Wellness and Fitness ### "Great software with some negatives" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 24, 2023 Great company features. Not for everyone. Pros Setup was pretty easy. Flexbooker really helped us with two location set up. The options available were amazing. Cons Flexbooker still doesn't integrate with Square, which is widely used. We weren't able to use any of the payment processing companies they suggest, only PayPal, which doesn't offer credit cards to hold appointments. Sometimes we would have issues and message them, only to wait days or a week to get an answer. Client had multiple accounts in the database. We had to go in and delete the extras. The program itself would freeze on occasion. Towards the end of our usage, the communication was the main reason we are leaving. I don't want to wait days to get a response from a company. We found a different company that just works better for us. Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) Flexbooker had a few features we needed at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN John N. CEO / Owner Transportation/Trucking/Railroad ### "Overpriced Train Wreck" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 22, 2023 I signed up for flexbooker, thinking that it was a little bit expensive, but I thought it would be worth it to have that level of customization. It turns out that there's really not that much customization to be had. It's just endlessly detailed and complex for no reason, all of the features that any business needs can be duplicated in accuity for a lot less money. The features that they offer for paid are in a lot of other free software but that's whatever so I continue to use the software even though I had some issues with it, hoping that maybe it was just me and I was going to figure out the process as it goes, but as time went on, it became more and more apparent that there were some things that really needed to be fixed and a software I would have almost daily conversations with tech-support where they would assure me that it would be fixed. I even signed up for a virtual walk-through to explain the product to me better to make sure it wasn't me, but the representative didn't even show up to the zoom call. I had to wake up at three in the morning at my local time for this call and they didn't even show up. I contacted support to see what was wrong and it took them about 20 to 30 minutes to reply and say "oops". I asked if there was anybody else available and they said no. The whole thing seems to be run by about three people to customer service representatives. One guy that is the \[sensitive content hidden\] and may be a background programmer or some thing but I've never seen him Pros The pros of flexbooker is that it is probably very flexible however the amount of flexibility that it provides is not enough in certain directions, and the user interface is so complicated that customizing it to be flexible for your specific purpose is a nightmare. However, \[sensitive content hidden\] from customer service is amazing and very patient Cons Where to begin, first of all, I've already covered that the user interface is extremely complex and little arbitrary details can somehow throw off your entire calendar but that just sounds like a user error so I won't focus on that. I would say my top three beeps for flex Booker are A. it's extremely expensive for what it is. I was able to replicate all features in acuity for almost $20 less per month. B. their mobile application doesn't work, and shows no sign of working in the future due to the fact that they do not listen to their customers and have made absolutely zero improvements in the last six months. I had to buy an expensive iPad just to be able to use their software on the go because they're mobile application doesn't work at all I had to use it based out of a browser. C. Their lack of secondary employee notification cost me time and money from employees, not showing up because they were not notified. There are many other complaints, but those are probably the biggest ones. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reasons for choosing FlexBooker The only reason that I chose flexbooker over acuity is the fact that it had an option to schedule a secondary employee, however, acuity has something similar where employees can just become a resource and that is a lot more simple than trying to say oh, there's this one employee on a job and that job requires a secondary employee who is the secondary employee, the employees \[sensitive content hidden\] OK well if \[sensitive content hidden\] has her own job than this isn't going to work. etc. It's just extremely complex for no reason. If you ask for help, then customer service will just send you some obscure article or try to point to a way that oh it was your user error for not knowing that this one little obscure button in the middle of nowhere three sheets back it's supposed to be pressed. And no, you can't integrate any other software really they say they have an API but what small business owner has the time to develop API calls? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Andrew L. Quality Assurance Medical Practice ### "An incredibly flexible system and staff that can provide a bit of everything for everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2022 Incredible. For whatever nitpicks I have with the service, they are vastly outweighed by the sheer magnitude of positive experiences I've had with the service for the sheer level of flexibility the staff and program has for our needs. Setting it up was difficult but it was worth the time and money spent. Pros It's sheer customization, and ease of use. There is no one correct way to do something, but many ways. You are not railroaded into doing things a certain way such as booking, scheduling but you can find a multitude of different ways to achieve the same end goal. The staff has also been beyond phenomenal and the ease of use of the service is incredibly accessible to anyone. The UI is clean and easy to use. The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features. Cons The issue was initially with time zones, and blocks not syncing better. In general Flexbooker was lacking in functions that we needed initially for larger scale recruitment but as time went on it became rectified. Still, it was an issue out of the box that we simply were missing some features for a very large scale operation. There could also be better UI elements to preventing overlapping appointments. There's also some complexity to setting up everything to your specifications, but that is more a minor issue, but there could a better default customization experience set up. Reasons for choosing FlexBooker Aquity is basically building something from the ground up which is great if you have time and know-how but Flexbooker offered that and a comprehensive and helpful, as well as knowledgeable staff Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DK Danish K. CEO Information Technology and Services ### "Very impressive App and Costumer service Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 Pros My friend told me about Flexbooker. After use i like it so much. I use it as my Qalandar. Easy to use. Cons I use it as a my personal book . i have not notice any Cons Alternatives considered [Schedulista](https://www.capterra.com/p/143948/Schedulista/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sally H. Founder & CEO Consumer Services ### "Top quality, flexibility, reliability at a great price point. Great bone structure for innovation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2022 I really can't say enough about Flexbooker as business partners. From my many years of operating large global financial businesses, I know how difficult it can be to find partners like this who care as much about your start-up as you do. The system is sturdy, well-designed, practical, and kept flexible enough to facilitate some the unique things we needed to do. I was surprised that they could do this so much better than much more expensive competitors, but certainly happy to find them. It was hard to find a company that could meet our global needs and our need for flexibility. Pros Better constructed for flexible applications. Highly responsive to both our support and customization needs. They have so many great features that we are still discovering after 6 months. Direct involvement of founder in strategic initiatives is a big plus. Cons We've had to work through some globalization issues and there are some still remaining. But for a product that was largely used in the U.S., it's facilitated our global needs well. Based on experience to date, I know Flexbooker will continue to strengthen their abilities to facilitate global interactions quickly. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Pricing model for both Calendly and 10to8 were per seat and pretty outrageous for the small part of our business they would actually facilitate. Both had some good capabilities but are so focused on appealing to mass marketing that they missed key areas of flexibility. Calendly was pretty rigid, had support challenges, and was not very responsive to us as a start-up. Reasons for choosing FlexBooker User friendly design, flexibility in contruct, global capabilities across time zones, dedication to helping us be successful, fair prices based on volume not seats, regular involvement of founders who seemed focused on their customers vs. investors (and that has turned out to be very true). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2022 Hi Sally, Thank you so much for leaving such a detailed and thorough 5 star review! We've all enjoyed working with you and assisting you with your requirements. It truly puts a smile on our face when we receive feedback such as this. We look forward to continue our partnership and be there for you when you need us! As always, we're just a message away. Thanks again and wishing you and your business all the best as we continue to grow together! - The Flexbooker Team RL Rebecca L. Apparel Shop Chair Retail ### "Usefulness for Retail Resale Shop run by Volunteers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2022 It is user friendly and the staff are wonderfully responsive both in knowledge and speed of reply. Pros Reduces the time required for shop chairs to schedule appointments and our consignors have loved our going to an appointment system rather than standing in line. Cons I wish there was a wait list feature that could be administered by the Shop Chairs, and I would like to be able to open an appointment and schedule someone without opening the whole system to the general public. Perhaps I just don't understand enough. Reasons for choosing FlexBooker Don't know. When I came into job, it had been chosen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2022 Hi Rebecca! Thank you so much for leaving a 5 star review! We're over the moon to hear Flexbooker has made things easier for both your shop chairs and consignors. Feel free to reach out to us via support for further assistance and recommendations on how we can make things even easier for you, we're always happy to help! - The Flexbooker Team DV Diego V. OWNER / MANAGING ACCOUNTANT Accounting ### "Flex Booker is great for Accountants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2022 We are implementing this software for Tax season, and time and calendar management are of upmost importance. Especially with the Pandemic. Flexbooker has been able to help us manage office Traffic and personal contact during these unpredictable times. Pros flex booker's ease of integration is paramount. It can easily customize into an existing organizations processes and simplify already tedious tasks. Not to mention the customer support; Absolutely excellent. Any questions or concerns, they are on it to assist you in anything they can. Cons I am not very tech savvy, so at times, it can be overwhelming with the many features that the program has. This is not really a CON since after reviewing the features it can be understood why the options are there. Simply that in the initial glimpse at the software, one can feel like its too much to do. Reasons for choosing FlexBooker Because of the Customer Services --\[SENSITIVE CONTENT\] have been beyond Excellent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Craig K. Web Designer Internet ### "Best booking software I've seen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 I've never had a help desk experience as good as this. After spending hours working with a rival, I was up and running in no time. Pros Extremely easy to get going, and unbelievable help from the help desk. Cons The lack of Australian date formats, but it was fixed while I was in chat in one section, and I suspect it will be an option within a few days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NA Nancy A. Managing Partner Leisure, Travel & Tourism ### "Fabulous Tech Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2021 The support teach was fabulous. While the software couldn't meet all our needs, it filled a void when we needed it which was a lifeline! Pros We are very impressed with Flexbooker and their tech teams attention to detail. We used their software for purposes which 'pushed the envelope' for training vs. standard schedule (e.g. hair appt) so some personalization and support was required. The team was fantastic every step of the way. Thank you. Cons It's really designed for appointments, e.g. hair, Dr, not training which requires more personalization, follow-ups, customized templates etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132157/FlexBooker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Calendar vs FlexBooker](https://www.capterra.com/compare/132157-213340/FlexBooker-vs-Google-Calendar)