# Page 2 | FlexBooker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is FlexBooker the right Appointment Scheduling solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132157/FlexBooker/reviews --- FlexBooker 4.7 (42) [View alternatives](https://www.capterra.com/p/132157/FlexBooker/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of FlexBooker ## Showing most helpful reviews Showing 26-42 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NA Nancy A. Managing Partner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Fabulous Tech Support" August 26, 2021 4.0 The support teach was fabulous. While the software couldn't meet all our needs, it filled a void when we needed it which was a lifeline! Pros We are very impressed with Flexbooker and their tech teams attention to detail. We used their software for purposes which 'pushed the envelope' for training vs. standard schedule (e.g. hair appt) so some personalization and support was required. The team was fantastic every step of the way. Thank you. Cons It's really designed for appointments, e.g. hair, Dr, not training which requires more personalization, follow-ups, customized templates etc. Review Source AR Amanda R. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "AMAZING- HIGHLY RECOMMEND" September 15, 2020 5.0 AMAZING!!!! Pros Great software and even better customer service! Cons Occasional bugs but always prompt fixes! Review Source Response from FlexBooker September 18, 2020 Thanks for the wonderful review Amanda! We always appreciate customer feedback, and are so happy to hear you've had great experiences with our support team! As you know, we're always here for you to reach out if you need anything :D JB Janet B. Owner Consumer Services Used the software for: Less than 6 months ### "Pleased with this choice for my Pilates studio" July 27, 2021 5.0 Pros After researching booking software options, I’m glad I chose FlexBooker. They are Johnny-on-the-spot responsive, i.e., fast!, whenever I’ve had questions on how to set up anything. They have accommodated reasonable requests for customization whenever possible. It was easy to integrate with my website and payment platforms. Going forward I hope to work with them on tweaks in function and display. Excellent value. Highly recommended. Cons It has taken me awhile to learn the ins and outs, which would be the case with any new program. Review Source CK Craig K. Web Designer Internet Used the software for: I used a free trial ### "Best booking software I've seen" October 6, 2021 5.0 I've never had a help desk experience as good as this. After spending hours working with a rival, I was up and running in no time. Pros Extremely easy to get going, and unbelievable help from the help desk. Cons The lack of Australian date formats, but it was fixed while I was in chat in one section, and I suspect it will be an option within a few days. Review Source BG Belinda G. Administrator Professional Training & Coaching Used the software for: Less than 6 months ### "Flexbooker User Review" March 16, 2021 5.0 Overall the customer service has been excellent! Questions and emails are answered in a timely manner. Pros The software is very intuitive and offers additional features such as color coding services and pre-written email and SMS communications Cons The inability for a customer to schedule multiple appointments without starting the process again Reason for choosing FlexBooker The 30 day free trial allowed me to use the software and discover it was exactly what we needed. Review Source Response from FlexBooker March 19, 2021 We appreciate the glowing review Belinda! We're so glad you're enjoying your FlexBooker experience. Thanks to customer feedback like yours, we do have plans to implement a "shopping bag" feature so your customers will be able to choose multiple appointment types on different days before checking out. We'll be sure to let you know when it's ready for you! KO Kirsten O. Teacher Education Management Used the software for: Less than 6 months ### "Excellent addition to my small business" September 30, 2020 5.0 Flexbooker allows parents to schedule additional lessons around their child's busy schedule. Pros As a teacher/tutor, I need families to self-schedule their private lessons due to the vasodilation between online learning and hybrid learning. Cons While setting up my calendar I needed assistance. However, \[SENSITIVE CONTENT HIDDEN\] quickly adapted the software to suit my needs as a teacher. Reason for choosing FlexBooker Flexbooker's on line assistant, \[SENSITIVE CONTENT HIDDEN\], responded to my questions and showed me how this product could support my needs. Review Source Response from FlexBooker October 5, 2020 Hi Kirsten! Thanks so much for your great review! We really appreciate you taking the time to give us feedback, and are so pleased that you've found FlexBooker to be a wonderful improvement to your tutoring business. We're here for you if you ever need us! GK Garrett K. dev Consumer Services Used the software for: Less than 6 months ### "Best Multi-User Staff Scheduling Application - Hands Down" September 23, 2020 5.0 Pros The customer service can only be described as elite. Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process. Cons I think the user interface could use a face life, but I don't think it's really an issue. Review Source Response from FlexBooker September 28, 2020 Hi Garrett! Appreciate you taking the time to write us a wonderful review! So happy you've been pleased with FlexBooker all around! And stay tuned because we have some design rollouts in the works ;) DK Danish K. CEO Information Technology and Services Used the software for: 1-2 years ### "Very impressive App and Costumer service Excellent " September 7, 2022 5.0 Pros My friend told me about Flexbooker. After use i like it so much. I use it as my Qalandar. Easy to use. Cons I use it as a my personal book . i have not notice any Cons Alternatives considered [Schedulista](https://www.capterra.com/p/143948/Schedulista/) Review Source AW Annalyse W. Creative Consultant Media Production Used the software for: Less than 6 months ### "The Service Speaks for Itself ! " November 23, 2020 5.0 Pros I was very impressed with the implementation process, the initial zoom meeting was incredibly insightful and helped make the decision to proceed with this service over others. The team have helped me troubleshoot and added additional coding that has allowed our service to run smoothly. Cons The only con for us would be that clients can't use the app to make bookings. Review Source Response from FlexBooker November 24, 2020 We love to hear that you've been so pleased with your FlexBooker experience Annalyse, starting from the very first call :D Thanks for the nice review! NH Nathalie H. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Feedback" September 23, 2020 4.0 Good experience so far! Pros The support team and the flexibility to make changes to suit our needs. Cons It's a bit cumbersome but I have worked with FlexBooker to modify it to meet our needs. Review Source Response from FlexBooker September 25, 2020 Thanks so much for your review Nathalie! We're sorry you found some initial aspects weren't as you'd imagined, but so glad to hear that our team was able to help you customize the platform to fit your needs. We're constantly making updates and creating new features based on customer feedback so we welcome your suggestions! EL Emily L. Owner Retail Used the software for: Less than 6 months ### "Huge time saver " January 14, 2017 5.0 I use FlexBooker to allow my customers to schedule appointments. It's a very helpful and versatile program for any business owner who wants to give their clients the opportunity to schedule online. It sends automated text message reminders to reduce no-call, no-shows, which has been a hugely beneficial feature. This program has allowed me to automate a necessary aspect of my business that before FlexBooker was very time consuming - I was constantly getting phone calls and having to play phone tag with my customers as we compared availability for appointments, whereas now, appointments can all be booked immediately without my involvement and the follow-up reminder is automated. It has saved me a lot of time and effort. I would highly recommend this program to any business seeking a more efficient scheduling protocol. Pros Fully automated text message reminders to clients Cons None Review Source Response from FlexBooker September 15, 2020 Thanks Emily! Love that we were able to improve your efficiency and cut down on unnecessary back and forth with your customers! RW Rebecca W. Product Manager Used the software for: ### "Does what the others can't do" April 23, 2015 5.0 We create lots of different types of schedule for our client's events throughout the world, and we went through several different scheduling systems before finally finding FlexBooker. Their system is the only one that allows us to mix open schedules with recurring event schedules in any combination we want. Our account manager patiently helped us set everything up and is always there when we need help or advice. Review Source Response from FlexBooker September 15, 2020 Thanks Rebecca! Really happy to hear that FlexBooker was able to accommodate your needs in a way that others hadn't been able to in the past! DG Dee G. Owner Used the software for: ### "Andrew Ford" June 12, 2015 5.0 Andrew has gone beyond what anyone could ask for to do changes that was needed for my company. Give this booking company a try Review Source Response from FlexBooker September 15, 2020 Such a kind review Dee! Andrew is indeed wonderful with accommodating our customers' needs. Hope you have great experiences throughout your whole time at FlexBooker! KW Kevin W. Used the software for: ### "null" May 30, 2018 5.0 Review Source Response from FlexBooker September 15, 2020 Appreciate the positive review Kevin! LL Leilani L. CEO Used the software for: ### "Fantastic schedule software and great customer service" July 1, 2014 5.0 Flexbooker was so easy to set up, intuitive to use and my customers love it. I was able to easily customize it for my business. Customer support was fantastic. Review Source Response from FlexBooker September 15, 2020 Thanks Leilani! We're so happy to hear of your positive experience with FlexBooker. We're always here if you need anything! AA Alex A. Used the software for: ### "Very Easy!" February 1, 2017 5.0 FlexBooker is an easy online product software that makes it simple to schedule any type of clients, accept payments etc. I really enjoy this product. Review Source Response from FlexBooker September 15, 2020 So glad you find FlexBooker useful and easy Alex! CB Carley B. Marketing and Advertising Used the software for: ### "Love FlexBooker" December 10, 2016 5.0 Great software to use. User-friendly, nice layout and helps with reducing no-shows. For online bookings, this is the site to use!! Pros simple to use. Cons none. Review Source Response from FlexBooker September 15, 2020 Thanks for the kind words Carley! Similar Products Featured