---
title: "Clock PMS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Clock PMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more."
source_url: "https://www.capterra.com/p/132161/Clock-PMS/"
page_type: "product"
language: "en"
---

# 

 Clock PMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Clock PMS

## What is Clock PMS?

Clock is your Property Management System (PMS) built for busy-day reality, not ideal-day theory. When ten things happen at once, it keeps up. Everything included. No locked features. No connection fees on integrations. No inflated markups on payments. You get a Property Management System (PMS) with: reservations • rates • billing and invoicing • front desk • housekeeping • guest messaging • booking.com and ota sync And the parts around the PMS too: events • activity bookings • restaurant pos • booking engine • online check-in and kiosk • guest portal • card payment automation

## What is Clock PMS used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)

Top alternative

Featured

Overall rating

Based on 86 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

2%

Starting price

$100

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Clock PMS?[Manage this product listing](https://www.g2.com/products/clock-pms/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clock PMS

4.7 (86)

VS.

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$100

Other, Per Month

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (86)

Ease Of Use

4.4 (485)

Value For Money

4.8 (70)

Value For Money

4.2 (464)

Customer Service

4.7 (85)

Customer Service

4.3 (471)

## Clock PMS alternatives

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Clock PMS

Overview

### Which roles and teams benefit most from Clock PMS?

Clock PMS is most used by hotel general managers, owners, and executive leaders who need unified control over reservations, front-desk operations, and property performance. Operations managers use it to streamline daily workflows, while revenue, marketing, and finance leaders rely on reporting, guest data, and billing visibility to improve occupancy and profitability.

Answer based on 81 reviews

Overview

### What company size and specific industries is Clock PMS built for?

Clock PMS is designed for independent accommodation providers and hotel businesses of all sizes, including hotel groups, city hotels, serviced apartments, event hotels, golf resorts, and spa resorts. It also fits similar hospitality operations that need a property management system for lodging and guest services.

Features and Usability

### What are the key features of Clock PMS?

Clock PMS includes core hotel management features like booking management, reservation management, front desk management, and housekeeping management. Differentiating capabilities include channel management, online booking, guest messaging, multi-currency billing, and reporting/analytics. Reviewers also frequently mention the guest portal, drag-and-drop room planning, API integrations, and mobile access.

Answer based on 26 reviews

Overview

### How well does Clock PMS handle daily hotel management?

Clock PMS handles daily hotel management by bringing reservations, front desk work, housekeeping, guest profiles, rates, and payments into one cloud system. Independent hotels, resorts, and hostel teams like the real-time visibility and remote access, though some properties mention setup complexity, internet dependence, and a few workflow limits.

Answer based on 26 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Clock PMS starts at $100/month for the All-Inclusive plan, which includes all features with no locked modules. Reviewers describe transparent subscription pricing, no upfront investment, and even no expensive training fees, though some found rate setup time-consuming and noted gaps like event billing, owner portal access, or child-rate configuration.

Answer based on 12 reviews

Integrations

### Which third-party tools and platforms does Clock PMS integrate with?

Clock PMS integrates with RoomPriceGenie and supports over 70 integrations across revenue management, distribution, guest messaging, and marketing. Examples from its catalog include D-EDGE, Exely Channel Manager, Cendyn CRM, Akia, Atomize, BEONPRICE, Google Ads, and Google Maps, covering pricing, channel management, CRM, and guest communication.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Clock PMS?

Clock PMS is generally quick to onboard for front-desk staff and new hires, with reviewers saying many employees learn core tasks within minutes. It offers live online sessions, webinars, videos, and documentation. Admins and beginners may need more time for initial setup, procedures, reports, and feature-heavy workflows.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does Clock PMS offer, and how do users rate the experience?

Clock PMS offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and willing to tailor solutions, with tickets answered and resolved quickly. Some reviewers report limits around 24/7 coverage, regional time differences, and a desire for more local support and clearer online documentation.

Answer based on 17 reviews

Features and Usability

### Is Clock PMS easy to use for hotel staff?

Clock PMS works well for hotel teams that want fast booking, clear reservation views, and simple day-to-day training. Many small hotels and family-run properties find it intuitive after setup, though some users say settings, reports, and custom document layouts can feel confusing or require too many clicks.

Answer based on 26 reviews

## Features

AI summary

Based on 2,081 Hospitality Property Management reviews

Capterra data shows that buyers of Hospitality Property Management software rank the following features as their top priorities:

-   **Reservations Management** (**63%** of reviewers rated this feature as critical)
-   **Calendar Management** (**64%**)
-   **Online Booking** (**58%**)

Clock PMS supports **Reservations Management** and **Online Booking**, giving hospitality teams a way to manage guest stays and accept bookings through digital channels. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also rate as important, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These features help properties keep room availability connected across sales channels, handle daily guest operations, and adjust pricing more effectively, helping businesses improve booking control and day-to-day service.

Reservations Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

GDS/OTA Integration

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

Front Desk Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Multi-Channel Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Availability Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Clock PMS 42 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Catering Management: Manage catering operations/processes
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Email Templates: Pre-made examples and templates for emails
- Extended Stay: Long term accommodation for guests
- For Vacation Rentals: Designed for vacation rentals
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Guest Messaging: Allows guests to submit service requests or communicate with staff for concierge and general questions.
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Rate Management: Track/optimize rates in relation to usage
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Reviews Management: Track and monitor reviews of products or services
- Single Property: One location
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

---

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Features

4.7 (73)

4.7

Based on 73 reviews

## Pricing

Value for money

4.8 (70)

[View pricing plan details](https://www.capterra.com/p/132161/Clock-PMS/pricing/)

All-Inclusive

$100.00

Other,Per Month

It includes:

-   Property Management System
-   Reservations
-   Rates
-   Billing and Invoicing
-   Front desk
-   Housekeeping
-   Guest messaging
-   Booking.com and OTA sync
-   Event management
-   Activity bookings
-   Restaurant POS
-   Booking engine
-   Online check-in and kiosk
-   Guest portal
-   Card payment automation

Value for money

4.8 (70)

4.8

Based on 70 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (85)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (85)

4.7

Based on 85 reviews

## User reviews

Overall rating

4.7

Based on 86 reviews

Filter by rating

5(67)

4(14)

3(3)

2(2)

1(0)

Mentioned topic

Sorted by most recent

MD

Max D.

Night audit

Hospitality

### "Excellent hotel management system with great features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2026

My overall experience with clock PMS has been very positive. It helps streamline front desk operations, reservations, housekeeping, and guest management in one system. The platform is reliable, easyto navigate after training, and improves efficiency for hotel staff. It has made daily hotel operations much more organized and manageable.

Pros

Clock PMS is very user-friendly and makes booking and reservation mangement smooth and efficient. The system has great hotel management and housekeeping features that help staff stayorganized and improve communication between departments. Customer support is responsive and helpful whenever assistance is needed. It also offers good value for money with useful features that simplify daily operations.

Cons

There can be a slight learning curve at first for new users because of the number of features available. Some setting and reports could also be more customizable, but overall the system works very well once you become familiar with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Magdalena D.

Costume Designer

Entertainment

### "Clock PMS Ensure Friendly Online Booking "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2024

Pros

Clock PMS has managed to share all the bookings online, and there is timely reservations.

Cons

Clock PMS has a consolidated plan in managing all the bookings without challenges.

Switched from

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)

[Bookerville](https://www.capterra.com/p/118312/Bookerville/)

[Link My Books](https://www.capterra.com/p/184768/Link-My-Books/)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Ciro R.

Procurement Manager

Marketing and Advertising

### "No Inconveniences, Perfect Platform for Management in Hospitality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2024

Clock PMS was a game changer in my line of operations since there are no more customer complaints about double or over bookings.

Pros

It allows for booking management which eliminates the inconveniences caused by double booking

Cons

Has a learning curve and this means that beginners must be taught on how to use it and this can be time consuming

Switched from

[Salesforce for Travel & Hospitality](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/)

[Hotel PMS](https://www.capterra.com/p/128022/Hotel-PMS/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GN

Gianluca N.

Responsabile marketing

Hospitality

### "Un PMS valido e performante"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2023

Pros

Clock ha migliorato la nostra produttività rivelandosi un ottimo PMS cloud, user friendly e con tantissime funzionalità avanzata.

Cons

L'installazione richiede molta cura e precisione, ma è importante per avere un prodotto altamente performante

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bradley F.

Owner

Hospitality

### "Great Lightweight System"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 17, 2023

Pros

Its easy to put in smaller hotels and do all of the things a bigger more expensive system does.

Cons

Its a little clunky and not user friendly in places but does the job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Chance T.

General Manager

Hospitality

### "Best Property Management System that I have used."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2022

Despite the cons I have listed, I really like CLOCK. It has bookmarks for easy access to functions. I love the maintenance feature that allows us to see which rooms have issues and what they are. I don't use the rate features because we use Room Price Genie, so I cannot comment on it.

Pros

Reliability! It rarely has a problem and when it does they fix it quickly. I have used several other PMS programs and they often crashed and had bugs that were not fixed for weeks. Their customer support team is very responsive and helpful. AND the TO DO LIST. It is a huge help not just with the reservations but other things we do in the office. We use it all the time!

Cons

Some of the functions require more clicks than is optimal. I wish that charging to saved credit cards for companies were streamlined. We charge for the fist night at time of booking and it is annoying that CLOCK only tells us the average price of one night instead of the actual price of the first night. CLOCK offers several color flags for reservations, which is helpful, but I wish it allowed for multiple color flags like a different PMS that I have used. It could be accomplished by adding a header and a footer stripe to reservations. And it would be very helpful to be able to place several rooms down at once.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Francesco L.

Co-Founder

Leisure, Travel & Tourism

### "Very Flexible"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2021

Pros

Api interface:: permits everithing you need. Many integration out of the box. Fast and accurate support

Cons

the interface was old but with the last releases is modern and its customisation is easy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Samir S.

Executive Director

Hospitality

### "Excellent Multi Currency PMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2021

I am totally sold on the software. I spent COVID lockdown (8 months) reviewing alternatives. Clock allowed me full access until going live and provided uunparalleled prepurchase support and guidance. No hard sells and no gouging. Fair through and through.

Pros

I looked at more than a dozen PMS solutions. None came close with respect to multi-currency rates, invoicing, VAT calculation, and payment reporting. The solutions are elegant and intuitive. The form set ups are not always easy to follow for new users but they get used to it soon enough. It has a fantastic customizable guest mailer system and self service facilities.

Cons

I was sad that the POS add-on was insufficiently developed and therefore very basic as I would have liked the fully integrated solution. That having been said, the software has robust api access and is well integrated with multiple applications.

Alternatives considered

[Yanolja Cloud Solution Property Management System (PMS)](https://www.capterra.com/p/135751/eZee-Absolute/)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

[Djubo](https://www.capterra.com/p/143927/Djubo/)

[WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)

[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)

Reasons for choosing Clock PMS

Multicurrecy, cost of features, ease of setup, and presales support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jackie L.

Events Manager

Hospitality

### "Latest update on event itinerary (function sheet)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 9, 2020

Pros

Just to say the recent changes in the banquet and function sheet and invoice display are much better than before. Great to see the charges on the banquet sheet.

Cons

Hotel system you can no longer go back to availability screen by clicking arrow to previous page when in a customer booking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KE

Krystel E.

Housekeeper

Environmental Services

### "Clock PMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 13, 2020

My experience with this software was a positive one. Only issues were on my end.

Pros

What I liked the most with this, is that I used to work for a company who used this system and got me to know the features it provides. Easy to use and I was able to enter employee info quickly.

Cons

Unfortunately I was not able too use it long enough the page kept crashing and I was not able to keep it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132161/Clock-PMS/reviews/)

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