--- title: "Xola Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xola Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Xola Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xola ## What is Xola? Xola is the only unified reservation, sales, and marketing platform for tour and activity businesses. Manage every kind of reservation (online, over the phone, in-person, or from a reseller) with real-time availability. Sell through the world's largest marketplaces in a few clicks. Increase online revenue with automated abandoned booking remarketing features and track your marketing success in easily with our Facebook Pixel and Google Analytics integrations. CC rates as low as 1.99% + 30 cents. ## What is Xola used for? [Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Overall rating Based on 575 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Responsive 24/7 live chat help Clean and intuitive interface design Frequent bugs and glitches Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Xola alternatives Highest Rated [4.9 (47)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (529)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (474)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/alternatives/) ## FAQs about Xola Overview ### What problems does Xola solve? Xola solves manual, fragmented tour and activity booking workflows by centralizing online reservations, schedules, guest details, payments, waivers, and check-in information. Automated confirmations, reminders, discounts, and abandoned-booking follow-up reduce phone and email workload. Tour operators, adventure providers, guides, and front-office teams benefit most from real-time access to bookings and staff schedules. Answer based on 402 reviews Overview ### Which roles and teams benefit most from Xola? Xola is most used by owners, founders, presidents, and CEOs of tour and activity businesses who oversee bookings, sales, and business performance. General managers and operations teams manage schedules, staff availability, and daily departures, while office managers and tour guides handle reservations, customer communication, and check-in workflows. Answer based on 540 reviews Overview ### What company size and industries is Xola built for? Xola is built primarily for small businesses, which represent 94% of reviewers, especially in Entertainment (28%), Leisure, Travel & Tourism (17%), and Recreational Facilities and Services (11%). It serves tour and activity operators, attractions, aerial providers, charters, water sports businesses, ziplines, and escape rooms, with reservations as a common use case. Answer based on 575 reviews Features and Usability ### What are the key features of Xola? Xola includes core online booking and reservations management, with calendar views that show bookings as they are scheduled. It supports payment processing and payouts for customer transactions, while confirmations and reminders help manage upcoming activities. Customer support is also a frequently cited feature, including live chat and setup assistance. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Xola integrate with? Xola integrates with WordPress for website booking, plus Gmail, Google Calendar, HubSpot CRM, Mailchimp, Slack, Smartwaiver, Stripe, Xero, and Zapier. Its catalog also includes marketing and analytics connections such as Google Ads, Google Analytics 360, Meta for Business, Constant Contact, and Sojern Traveler Platform. Answer based on 56 reviews Getting Started and Support ### How easy is it to onboard and train a team on Xola? Xola is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers report that new hires, frontline staff, and nontechnical users often learn daily booking tasks quickly. Administrators may need more time and one-to-one support for back-office setup, inventory, refunds, and advanced configuration. Answer based on 65 reviews Getting Started and Support ### What customer support options does Xola offer, and how do users rate the experience? Xola offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users frequently describe support as fast, patient, and helpful, particularly for setup and urgent questions. Some report inconsistent assistance, repeated explanations across contacts, and slower resolution of complex bugs or feature requests. Answer based on 302 reviews Features and Usability ### How well does Xola handle online bookings and rescheduling? Xola simplifies online reservations with self-service booking, payments, confirmations, reminders, and add-ons for tour and activity operators. Small business teams value the customer-facing checkout and centralized booking calendar, but weather-dependent providers may need manual follow-up when day-of cancellations require guests to reschedule after their original date. Answer based on 248 reviews Features and Usability ### Is Xola easy to use for staff and customers? Xola makes online booking and daily reservation management easy for customers and staff through a clear checkout and organized dashboard. Tour operators and small teams often learn core tasks quickly, while some administrators find reservation edits, specialized setup, and certain mobile or tablet controls less intuitive than desktop use. Answer based on 152 reviews ## Pros and Cons Responsive 24/7 live chat help 98% positive reviews out of 41 Most users report chat support is always available, providing quick, helpful responses for various questions and issues. Frequent bugs and glitches 80% negative reviews out of 46 Most users comment that recurring bugs, glitches, and slow fixes disrupt workflow and cause ongoing frustration. Clean and intuitive interface design 100% positive reviews out of 35 Most reviewers describe the user interface as visually appealing, straightforward, and easy for both staff and customers. Supportive and organized team features 97% positive reviews out of 29 Most reviewers find team management tools keep them organized and appreciate the ongoing support from the Xola team. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Xola supports all three of the features reviewers value most: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain accurate availability across schedules, allowing teams to reduce manual work and deliver a smoother customer booking experience. Online Booking 4.8 (26) 73.08% of 26 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customer Support 4.8 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Payment Processing 4.6 (30) 60.00% of 30 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reservations Management 4.8 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Xola 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Ticketing: Manage tickets for specific events - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - SMS Messaging: Send messages via SMS - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (483) 4.4 Based on 483 reviews ## Pricing Value for money 4.5 (443) Value for money 4.5 (443) 4.5 Based on 443 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (539) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (539) 4.8 Based on 539 reviews ## User reviews Overall rating 4.7 Based on 575 reviews Filter by rating Counts reflect reviews available in this feed. 5(445) 4(105) 3(20) 2(2) 1(3) Mentioned topic Recent reviews first, then most helpful RE Reviewer Software reviewer Used the software for: 1-3 years ### ""Effortless from day one "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 12, 2026 Switching to Xola has greatly streamlined our daily tour and activity operations, replacing manual booking tasks with a reliable, automated platform. It keeps our daily schedule organized, simplifies payment processing, and saves our office staff hours every week. Whenever a question or technical hiccup comes up, their customer service team is fast and effective. It's a solid, feature-rich booking management system that delivers excellent value. Pros Xola's user interface is incredibly clean and intuitive, making staff onboarding almost effortless. New team members can handle daily bookings, check-ins, and payments on their very first day without extensive training. The 24/7 live chat support is easily the standout feature—their representatives respond quickly with clear steps, often including screenshots to resolve issues right away. Additionally, the online checkout flow for our customers is smooth and mobile-friendly, which has noticeably helped reduce abandoned bookings. Cons While the core booking features are top-notch, custom guide assignment and complex staff scheduling can occasionally feel a bit rigid depending on your setup. Modernizing custom reporting or handling highly unique seasonal calendar adjustments takes a few extra clicks compared to basic daily tasks. However, Xola regularly rolls out product updates, and their team actively listens to user feature requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Tour and Schedule Manager Used the software for: 3-5 years ### "A+ Customer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2026 We love the system, especially the outstanding customer service. If we ever had any issues, they are quick to help and solve them! Very user friendly! Pros Xola has A+ customer support. A real person is quick to help, providing not only written support but often screenshots as well. The user interface and booking management is very simple. It's straightforward and easy to teach staff. We haven't had any issues with customers booking or taking payments in various ways. I like that we are able to give our staff log ins with specific access to keep the system secure. Xola is well worth the money! We love the system! Cons I'm not a huge fan of their guide management system. The way we book tours & guides does not work to use their system. We have to have a separate spreadsheet. I love more schedule view options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Ghost Tour Guide Used the software for: 1-3 years ### "Xola app for Android cell phone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Xola is easy to open. I use it daily. x Pros Xola application is easy to use every time, often daily, I use the Xola application on my Android cell phone. Cons I have no recommendations on what I like least about Xola. x Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Donald T. CEO Used the software for: 1-3 years ### "The Invisible Engine Powering Seamless Bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 26, 2026 Xola isn’t flashy. But it is the kind of software that disappears into your workflow. If your business depends on bookings running smoothly, Xola is less like a tool and more like a dependable co-worker who never calls in sick. Pros Xola feels like it was built by people who actually understand the chaos of bookings and last-minute changes. Xola is great at Automation - It Feels Like Hiring an Assistant! Confirmation emails and reminders —Xola quietly handles the repetitive stuff so you can focus on other needful things. Cons Even a well-oiled machine has a few squeaks: It has Customization Limits in Certain Areas While flexible, there are moments where you wish you could tweak just a little more without needing workarounds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Watersports Guide Used the software for: Less than 1 year ### "What an Amazing Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2024 I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined. Pros I loved everything about the Xola reservation system. It made things easy and was not complicated to use. Cons There is nothing to speak on as a con about Xola. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations Used the software for: 3-5 years ### "Xola Review from 2+ years user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 12, 2019 Overall, I would say the software is good-to-great (four star) and I really appreciate the five-star customer service. Pros Out of the three booking software platforms we currently use, Xola is my favorite. There are many pros to Xola, but let me summarize by saying it is the combination of good-to-great design along with five-star customer service. Cons The uncertainty regarding subscription packages. We have a "Premium" subscription that is a flat rate, which serves our needs very well. If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Caltain/ Mate 42'​ Bertram Used the software for: 3-5 years ### "Disappointed with Xola" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 January 31, 2018 Pros This platform is definitely affordable and in the beginning the customer service was great. From a clients prospective the interface is user friendly and visually appealing. Cons We started using Xola over 2 years ago and although a rough start, the service was on point and customer support was helpful and speeds when it came to fixing bugs and problems. Since then it seems as if they have restructured their company drastically. Getting customer support has become a challenge. In the beginning they assigned account managers, which was great. When you called Xola you could speak directly to your account manager who knew everything there was to know about your account. Fixing problems was straight forward and right to the point. Now, it's a bit different... You can either call a get an answering machine or someone who has little to no experience or you can chat online with an agent they have outsourced in a foreign country. Regardless of who you speak with you must first catch them up again on everything you're trying to accomplish. This part is the most frustrating, When speaking to the 4 person I found it easier to just copy and paste the previous chats we had rather than trying to explain. We have been having trouble with our buttons implemented by Xola over 1.5 weeks ago. Meanwhile our clients have not been able to book online. Through pages and pages of correspondence and having the luxury of catching at least 6 of their employees up to speed on my issue. They might "might" have it done by tomorrow. We're talking about simple buttons. I would definitely do my research before plunging into a commitment with Xola. Very frustrated so far with this experience. If it wasn't so time consuming setting up a whole new platform, I would have switched to Fare Harbor long ago. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: 3-5 years ### "Lots of features, good support, great integrations but pricing is not ideal and missing some basics" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 6, 2022 Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them. Pros Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better. Cons Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Absolutely the most feature packed booking software with amazing customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2020 I've been with XOLA from our start. It's been one of the key factors in our success, because I have been able to adapt what XOLA provides to what we need. The absolutely greatest benefit to our business is the lighting fast customer service via a very easy to use chat window right on the lower right corner of the interface. I get answers for my customers in seconds and solutions to whatever problem we have in a minute. I haven't found any other booking software out there that can match it. Pros XOLA has incredible flexibility when compare to other escape room booking software I've compared it to in the 2+ years I've used it. I have comparison shopped all the other booking software out there and haven't found anything that compares to what you can do with XOLA. From the visual presentation to the customer, to creating coupons and discounts, to arranging pricing and schedules for rooms. Nothing comes close. XOLA is PACKED with integrations with other software and gives you access to data from your bookings that I haven't found anywhere else. Cons I will admit I'm not a fan of the 6% booking fee passed on to my customers. Our bookings actually increased when we implemented it, and it does give me access to all of XOLA's features. Yes, Americans are conditioned to tacked on taxes, fees and other charges for online transactions, but that doesn't mean I have to like passing on cost to my customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ownee Used the software for: 3-5 years ### "Support that's always there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2019 I would have to saw that I have been with xola since 2016 and watched them grow. I left once to fareharbor but quickly came back. The main reason for coming back was the follow up email to the booking. Fareharbor did have a couple edges on xola as far as blocking out tour and making them available. The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money. How do you do that? Easy, develop an kick ass waiver system. That would save us personally $2500 a year plus. The second would be to make it more robust. Smartwaiver is an outdated unreliable software that we are forced to use. Anyone who took a little time would out them out of business. There reporting and accessibility is extremely difficult and unable to retrieve information in any sort of fashion. (Give me a call on this) because if you all don't, I will build a kick ass waiver system. Pros First thing I like is the willingness to listen to the customers for new changes and ideas. That makes both of us better. The support is always there to help. Cons Unable to quickly block of certain tours at specific times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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