# Book Rides Online Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Book Rides Online Software - reviews, pricing plans, popular comparisons to other Car Rental products and more. Source: https://www.capterra.com/p/132180/Book-Rides-Online --- # Book Rides Online Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Book Rides Online ## What is Book Rides Online? Book Rides Online is software for managing limousine services. The web-based software streamlines operations like reservations, dispatching, invoicing, and payments. Tools include customer relationship management, mobile apps, website booking forms, turn-by-turn navigation, and merchant services integration. The software aims to efficiently manage limo services of all sizes. ## What is Book Rides Online used for? [Car Rental](https://www.capterra.com/car-rental-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Book Rides Online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bookridesonline.com&name=Book Rides Online) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Book Rides Online 4.6 (10) VS. [4.9 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $120 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.6 (338) Value For Money 4.6 (7) Value For Money 4.8 (330) Customer Service 4.9 (7) Customer Service 4.9 (334) ## Book Rides Online alternatives [4.4 (160)](https://www.capterra.com/p/119277/RENTALL/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.8 (23)](https://www.capterra.com/p/194236/Rently/reviews/) Starting price $3.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (18)](https://www.capterra.com/p/227772/RentHub/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [RentSyst](https://www.capterra.com/p/192757/RentSyst/) [4.8 (67)](https://www.capterra.com/p/192757/RentSyst/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/192757/RentSyst/) [View all alternatives](https://www.capterra.com/p/132180/Book-Rides-Online/alternatives/) ## FAQs about Book Rides Online Overview ### What company size and specific industries is Book Rides Online built for? Book Rides Online is designed for small to mid-sized limousine and transportation companies, including shuttle, coach, bus, corporate car, and sober-cab operators. It also fits transportation company managers and limo owner-operators who need software built for the private transportation sector. Features and Usability ### What are the key features of Book Rides Online? Book Rides Online offers online booking, reservations management, and booking management for ride scheduling, plus calendar management and rate tables for pricing. It includes billing & invoicing, payment processing, online payments, and split billing, along with customer database, fleet management, vehicle tracking, customizable forms, alerts/notifications, and accounting. Getting Started and Support ### What training and onboarding options does Book Rides Online offer? Book Rides Online provides documentation for training and onboarding. This format gives teams written reference material for learning product features, reviewing setup steps, and checking details as needed during implementation and later use. Getting Started and Support ### What customer support options does Book Rides Online offer? Book Rides Online provides Email/Help Desk and Chat support. It is intended for users who need written assistance or real-time help through these channels. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Fleet Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Management of commercial motor vehicles for work-related purposes Reservations Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Calendar Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customer Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Online Booking 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Book Rides Online 20 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Store, manage, and track all electronic documents in a centralized location Management of commercial motor vehicles for work-related purposes Access the system via a mobile application Manage and support multiple languages Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Generate quotes or estimates for customers Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Manage and divide costs, invoices, payments, billings, etc. between two or more entities Real-time vehicle tracking for monitoring location, route, speed, etc. Features 4.3 (8) 4.3 Based on 8 reviews ## Pricing Value for money 4.6 (7) Free Trial Free Version Basic $59.00 Flat Rate,Per Month Plus $79.00 Flat Rate,Per Month Pro $99.00 Flat Rate,Per Month Value for money 4.6 (7) 4.6 Based on 7 reviews ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 10 reviews Filter by rating 5(7) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LH L H. Director Transportation/Trucking/Railroad ### "Manager and administrator " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 13, 2024 No bad overall Pros We need a day to Day run sheet and options for clients and drivers Cons Least like is the software constantly goes large text and will not reset along with the accounts not able to send statements Reasons for choosing Book Rides Online ease of use ahahahahahahahahahah submit sub min Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sales Rep Mining & Metals ### "Limousine Uber" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 4, 2021 If you have a large group and buddies that like limos like you then you’re in for a great ride! Pros This unique market makes it easy to travel and party at the same time. Cons When it first started options were limited and specific to certain locations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Maxine S. Owner Transportation/Trucking/Railroad ### "Satisfied client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2021 Pros All the software works phenomenal. Once used to it very easy to use. Cons Still waiting for the gratuity at the end for the clients to add. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Joseph K. owner Transportation/Trucking/Railroad ### "shuttle trasport" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 24, 2020 Pros I find this very easy to use and keep track of my work load. The booking system and invoicing is very easy to use. When every I have a problem the support is there to answer my questions. Even if I am the problem. Cons As I operate in New Zealand some of the locations are a little different from the mapping system. Local place names etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tara H. Mom Human Resources ### "Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 24, 2019 Pros I liked this software because its easy to use. Its very simple and to the point. When we need to rent a car we just get right on and get one right away. Cons The only thing I don't like about this software is that sometimes the prices can be high but when I need a car the price doesn't really bother me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Peter H. Owner Automotive ### "Time when dispatch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2019 Pros I think the app is fantastic and very easy to use Cons I would love when dispatching a job to a driver that the time was in 24hout mode. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Matt G. Director Leisure, Travel & Tourism ### "Kissed a lot of frogs before I found my prince" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2019 I rarely do reviews, but BookRidesOnline has been a breath of fresh air compared to so many of the half-arsed systems I have trialled over the last year. I am getting bookings with payments directly from customers who do not seem to need to call me because everything is so simple. If you are small (or large) limo or airport transfer operator, BookRidesOnline is an absolute no brainer and only costs a small amount per month. Pros Easy to set up compared to other similar systems Affordable monthly subscription plan rather than massive upfront cost of competitors Easy for customers to use on our website Reliable and easy to use payment gateway Great quoting system for customers giving them an exact price based on the exact distance - very transparent All the features of other 'Uber Clone' products out there, but WAAAAY simpler to set up Cons It needs a field for flight number and number of baby/booster seats, which maybe I have just missed. Honestly, compared to the frustrating process of setting up other systems, I really can't fault it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Ben B. ### "Good Company to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 8, 2017 I have worked with numerous companies in my professional career. One of the characteristics of a company on the move is the product and the support of their product. Book it Rides has both. For an up and coming transportation companies I would look seriously at work with them because they care about the small guys. The customer service is top notched too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA CHARLESETTA A. CEO ### "CAR RENTALS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 13, 2014 I LIKE MORE INFO Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kevin G. Owner ### "1st Class program with great customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 21, 2013 We had used another prominent company for many years and made the switch several months ago. Bookridesonline.com is so easy to use. It is web-based and mobile so we can use it anywhere anytime and on any device that can access the web. If any issues arise a quick call or email and we have timely service. We now dispatch all our runs to our drivers and each step of the run is documented both online via text so I know immediately where the driver is and the status of the run. The only drawback is we got in on the front end and have had a learning curve as the product has developed and changed. We couldn't be happier about our decision to go with Book Rides Online. Come and join us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132180/Book-Rides-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.