# Book Rides Online Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Book Rides Online Software - reviews, pricing plans, popular comparisons to other Car Rental products and more.

Source: https://www.capterra.com/p/132180/Book-Rides-Online

---

# 

 Book Rides Online Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Book Rides Online

## What is Book Rides Online?

Book Rides Online is software for managing limousine services. The web-based software streamlines operations like reservations, dispatching, invoicing, and payments. Tools include customer relationship management, mobile apps, website booking forms, turn-by-turn navigation, and merchant services integration. The software aims to efficiently manage limo services of all sizes.

## What is Book Rides Online used for?

[Car Rental](https://www.capterra.com/car-rental-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$59

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Book Rides Online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bookridesonline.com&name=Book Rides Online)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Book Rides Online

4.6 (10)

VS.

[4.4 (159)](https://www.capterra.com/p/119277/RENTALL/reviews/)

Starting Price

$59

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (10)

Ease Of Use

4.4 (159)

Value For Money

4.6 (7)

Value For Money

4.3 (139)

Customer Service

4.9 (7)

Customer Service

4.3 (155)

## Book Rides Online alternatives

Highest Rated

[5.0 (18)](https://www.capterra.com/p/227772/RentHub/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (21)](https://www.capterra.com/p/194236/Rently/reviews/)

Starting price

$3.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[RentSyst](https://www.capterra.com/p/192757/RentSyst/)

[4.8 (66)](https://www.capterra.com/p/192757/RentSyst/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/192757/RentSyst/)

[View all alternatives](https://www.capterra.com/p/132180/Book-Rides-Online/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Fleet Management

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Management of commercial motor vehicles for work-related purposes

Reservations Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Calendar Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Customer Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Online Booking

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Book Rides Online 20 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Store, manage, and track all electronic documents in a centralized location

Management of commercial motor vehicles for work-related purposes

Access the system via a mobile application

Manage and support multiple languages

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Generate quotes or estimates for customers

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Manage and divide costs, invoices, payments, billings, etc. between two or more entities

Real-time vehicle tracking for monitoring location, route, speed, etc.

Features

4.3 (8)

4.3

Based on 8 reviews

## Pricing

Value for money

4.6 (7)

Free Trial

Free Version

Basic

$59.00

Flat Rate,Per Month

Plus

$79.00

Flat Rate,Per Month

Pro

$99.00

Flat Rate,Per Month

Value for money

4.6 (7)

4.6

Based on 7 reviews

## Support, customer service and training options

Customer Service

4.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (7)

4.9

Based on 7 reviews

## User reviews

Overall rating

4.6

Based on 10 reviews

Filter by rating

5(7)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LH

L H.

Director

Transportation/Trucking/Railroad

### "Manager and administrator "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 13, 2024

No bad overall

Pros

We need a day to Day run sheet and options for clients and drivers

Cons

Least like is the software constantly goes large text and will not reset along with the accounts not able to send statements

Reasons for choosing Book Rides Online

ease of use ahahahahahahahahahah submit sub min

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sales Rep

Mining & Metals

### "Limousine Uber"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 4, 2021

If you have a large group and buddies that like limos like you then you’re in for a great ride!

Pros

This unique market makes it easy to travel and party at the same time.

Cons

When it first started options were limited and specific to certain locations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Maxine S.

Owner

Transportation/Trucking/Railroad

### "Satisfied client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

Pros

All the software works phenomenal. Once used to it very easy to use.

Cons

Still waiting for the gratuity at the end for the clients to add.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Joseph K.

owner

Transportation/Trucking/Railroad

### "shuttle trasport"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 24, 2020

Pros

I find this very easy to use and keep track of my work load. The booking system and invoicing is very easy to use. When every I have a problem the support is there to answer my questions. Even if I am the problem.

Cons

As I operate in New Zealand some of the locations are a little different from the mapping system. Local place names etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tara H.

Mom

Human Resources

### "Awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 24, 2019

Pros

I liked this software because its easy to use. Its very simple and to the point. When we need to rent a car we just get right on and get one right away.

Cons

The only thing I don't like about this software is that sometimes the prices can be high but when I need a car the price doesn't really bother me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Peter H.

Owner

Automotive

### "Time when dispatch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2019

Pros

I think the app is fantastic and very easy to use

Cons

I would love when dispatching a job to a driver that the time was in 24hout mode.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Matt G.

Director

Leisure, Travel & Tourism

### "Kissed a lot of frogs before I found my prince"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2019

I rarely do reviews, but BookRidesOnline has been a breath of fresh air compared to so many of the half-arsed systems I have trialled over the last year. I am getting bookings with payments directly from customers who do not seem to need to call me because everything is so simple. If you are small (or large) limo or airport transfer operator, BookRidesOnline is an absolute no brainer and only costs a small amount per month.

Pros

Easy to set up compared to other similar systems Affordable monthly subscription plan rather than massive upfront cost of competitors Easy for customers to use on our website Reliable and easy to use payment gateway Great quoting system for customers giving them an exact price based on the exact distance - very transparent All the features of other 'Uber Clone' products out there, but WAAAAY simpler to set up

Cons

It needs a field for flight number and number of baby/booster seats, which maybe I have just missed. Honestly, compared to the frustrating process of setting up other systems, I really can't fault it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Ben B.

### "Good Company to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 8, 2017

I have worked with numerous companies in my professional career. One of the characteristics of a company on the move is the product and the support of their product. Book it Rides has both. For an up and coming transportation companies I would look seriously at work with them because they care about the small guys. The customer service is top notched too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

CHARLESETTA A.

CEO

### "CAR RENTALS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 13, 2014

I LIKE MORE INFO

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kevin G.

Owner

### "1st Class program with great customer service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 21, 2013

We had used another prominent company for many years and made the switch several months ago. Bookridesonline.com is so easy to use. It is web-based and mobile so we can use it anywhere anytime and on any device that can access the web. If any issues arise a quick call or email and we have timely service. We now dispatch all our runs to our drivers and each step of the run is documented both online via text so I know immediately where the driver is and the status of the run. The only drawback is we got in on the front end and have had a learning curve as the product has developed and changed. We couldn't be happier about our decision to go with Book Rides Online. Come and join us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132180/Book-Rides-Online/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)