--- title: "VendSoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VendSoft Software - reviews, pricing plans, popular comparisons to other Inventory Control products and more." source_url: "https://www.capterra.com/p/132186/VendSoft/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # VendSoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VendSoft ## What is VendSoft? Cloud-based vending machine management software with a complete inventory control module. Supports dynamic dispatching and scheduling. ## What is VendSoft used for? [Inventory Control](https://www.capterra.com/inventory-control-software/)[Reporting](https://www.capterra.com/reporting-software/)[Logistics](https://www.capterra.com/logistics-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $19.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VendSoft?[Manage this product listing](https://www.g2.com/products/vendsoft/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VendSoft 4.9 (20) VS. [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $19.99 Flat Rate, Per Month Starting Price $229 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (20) Ease Of Use 4.2 (474) Value For Money 4.7 (19) Value For Money 4.1 (345) Customer Service 4.9 (20) Customer Service 4.3 (459) ## VendSoft alternatives [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (359)](https://www.capterra.com/p/232310/InventoryCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132186/VendSoft/alternatives/) ## FAQs about VendSoft Overview ### Which roles and teams benefit most from VendSoft? VendSoft is most used by business owners, founders, CEOs, presidents, and directors managing vending operations. These leaders use it to oversee machine activity, track sales and inventory, manage service routes, and review operational performance. Managers also benefit from organizing day-to-day tasks, replenishment needs, and maintenance work. Answer based on 20 reviews Overview ### What company size and specific industries is VendSoft built for? VendSoft is designed for vending operators of all sizes, from small independent businesses to larger multi-route operations. It is built for the vending industry, making it suitable for companies that manage vending machines, stock control, route sales, and related day-to-day operations. Features and Usability ### What are the key features of VendSoft? VendSoft offers route optimization, dispatch management, and delivery tracking for transportation workflows, plus vehicle tracking, GPS, and real-time monitoring. It also includes inventory management features such as inventory tracking, item management, and reorder management, along with reporting & statistics, cost tracking, automated scheduling, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? VendSoft starts at $19.99 per month for the Starter plan, with Standard at $29.99, Growth at $59.99, and Professional at $99.99. Every plan is a flat rate, requires no credit card, can be cancelled anytime, and a free trial is available. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does VendSoft integrate with? VendSoft connects natively to Looker and Zapier. These integrations cover business intelligence and automation workflows, letting teams connect VendSoft with reporting dashboards and a broader set of third-party apps through Zapier. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does VendSoft offer? VendSoft provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation offers written reference materials for self-paced learning and feature lookups. Getting Started and Support ### What customer support options does VendSoft offer? VendSoft provides email/help desk, a knowledge base, and chat for customer support. Reviewers describe the support team as quick to respond and helpful, with answers often coming back within a business day. A few note strong technical support and fast handling of setup issues and questions. Answer based on 5 reviews ## Features AI summary Based on 2,712 Inventory Control reviews Capterra reviewers highlight these as the top features buyers look for in Inventory Control software: - **Inventory Management** (**56%** of reviewers rated this feature as critical) - **Inventory Tracking** (**49%**) - **Warehouse Management** (**45%**) VendSoft supports **Inventory Management** and **Inventory Tracking**, giving teams better control over stock levels and item movement across the business. However, it does not include **Warehouse Management**. Instead, it offers **Third-Party Integrations** (**44%**), which can connect inventory data with other business systems. Together, these features help businesses maintain accurate stock records, improve visibility, and make day-to-day inventory work more efficient. Inventory Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Third-Party Integrations 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Activity Dashboard 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Forecasting 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Reorder Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Purchase and replenish product stock based on inventory levels and needs Cost Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project VendSoft 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Decision Making: Makes informed choices based on available data and objectives - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Forecasting: Form predictions based on past and present data/trends - Fuel Management: Monitor fuel consumption and optimize fuel usage - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory: Integrates with inventory management systems to help reconcile financial data related to product movements, purchases, and sales - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.7 (19) Free Trial [View pricing plan details](https://www.capterra.com/p/132186/VendSoft/pricing/) Starter $19.99 Flat Rate,Per Month It includes: - 2 Users - 30 Machines - Mobile App Standard $29.99 Flat Rate,Per Month It includes: - 10 With Telemetry - 4 Users - 60 Machines - Mobile App Growth $59.99 Flat Rate,Per Month It includes: - 120 Machines - 20 With Telemetry - 8 Users - Mobile App Professional $99.99 Flat Rate,Per Month It includes: - 240 Machines - 30 With Telemetry - Mobile App - Unlimited Users Value for money 4.7 (19) 4.7 Based on 19 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Looker](https://www.capterra.com/p/169053/Looker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (20) 4.9 Based on 20 reviews ## User reviews Overall rating 4.9 Based on 20 reviews Filter by rating Counts reflect reviews available in this feed. 5(18) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CO Co-founder Co-founder Used the software for: 3-5 years ### "Excellent inventory platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Our experience with Vendsoft has always been top notch. It's surprising to find an inventory solution that's so robust and with excellent support that's also incredibly affordable. Pros For our business, Vendsoft knocked it out of the park! Starting with just a single machine in one location and then growing to multiple locations and machines, Vendsoft gave us the infrastructure we needed to grow. And, despite being on different continents, Vendsoft customer support was always prompt and incredibly helpful -- above and beyond! Cons A con had been that because our business was in multiple cities, each with their own inventory, we needed to have multiple accounts to maintain clarity. However, even with that, \[sensitive content hidden\] was able to develop a reporting structure to allow us to pull data from all of our accounts. So very helpful! OW Owner Owner Used the software for: 3-5 years ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 As a two year user for a 14 machine vending business with credit card readers from multiple processing companies, I find it helps me to keep all my inventory and sales in one place. Pros Responsive customer service. They make you feel like you are their only customer. Easy to navigate. Cons I would like a little more control over the reporting function. I often download into a spreadsheet so that I can sort columns. CE CEO CEO Used the software for: Less than 1 year ### "VendSoft Is A Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2025 Overall very pleased and will continue to be a customer. The features are so much better than other providers I've seen and the value for the money is great. Pros Software is robust, with many reports available which I really like. Also the customer service has been fantastic. I had a couple questions that were answered promptly via email. Setting up and linking the machines was easy, and inventory management is SO much easier now. Cons Don't really have any nits to pick but if I was being greedy I'd love for the sales figures to be reflected in $ (currently it's just a number, ex: 345 instead of $345), although I understand this company is based in Europe and likely has many non US customers. But it would be cool to select a currency from a drop down, it would make it easier to distinguish between sales numbers and say inventory numbers. The only other feedback I have is it would be cool to be able to edit inventory in the app without having to download a trip from the desktop first. OW Owner Owner Used the software for: 1-3 years ### "Vendsoft for a small vending company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2020 thoroughly satisfied Pros Product fit what I wanted it to do and what I needed changed was taken care of immediatly, Support was amazing Cons Being cloud based, if you attempt to save in a low to no signal area you could lose data, but that is not their fault. would like more telemetry options. OW Owner Owner Used the software for: Less than 1 year ### "Reliable Software Backed by Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2025 I seldom rate companies, but I’ve been so pleased with VendSoft that I felt compelled to leave this review. I’ve been using VendSoft for a few months, and I love it. When I first started my vending company I debated on whether to pay for software, or to manually manage everything in spreadsheets. I’m so glad that I opted for VendSoft. VendSoft is a comprehensive solution for all of your tracking needs. It allows you to easily track and analyze real-time data like expenses, purchases, inventory, cost of goods sold, and sales. When tax season approaches, I won’t have to stress and pore over receipts. All I’ll have to do is print out the relevant yearly reports, and send them to my accountant. I can use that valuable time saved to focus on growing my business. It’s worth noting that VendSoft is not only compatible with various telemetry systems, it is also compatible with traditional and some smart vending machines. They recently launched an integration with HaHa smart machines, and I was one of the first users to set up HaHa with VendSoft. The thing that I most like about VendSoft is their customer service. It’s no exaggeration that their customer service is some of the best that I have ever received from any company. Whenever I have had a question their team has always responded very quickly, and usually in less than 1 business day. Their support was especially important to me this week when I set up my new HaHa machine. After we identified an unexpected API issue with HaHa data, they quickly engineered a scalable solution that works flawlessly. Because of their quick turnaround, I was able to launch my machine on time, which is very important for my business reputation. If you're considering VendSoft, I can confidently say it's been a game changer for my business. Pros Customer service has been exceptional. They respond quickly, explain clearly, and truly want to help. Cons There are just a few very minor things that I would change about VendSoft. The good news is that they are always trying to improve their software, and are always receptive to my feature requests. OW Owner Owner Used the software for: 3-5 years ### "VendSoft is the best Value in VMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 I would not trade VendSoft for any other software. It is in my experience, the best overall value out there in Vending Management Software. Pros VendSoft covers everything a Vendor needs to run his company, from Inventory Control, to Machine Control, to Location Control. I am in total control of my accounts when I walk up to my machines to fill them. I use my Iphone or Ipad to keep track of what's in each machine, and to determine what I need from my truck to refill the machine. I could even use Dex data to track what I need to bring with me from my shop. I plan my trips each day using my base computer's VendSoft program, and upload this to my Iphone. When I am done for the day, I just upload the data to my base computer; and all my data is automatically adjusted. There are lots of features I don't use such as invoice writing or product ordering or reports; but I know they are there if ever I need them. If ever there are problems (and this is very rare), \[SENSITIVE CONTENT HIDDEN\] has always responded right away to fix the problem. I tried several VMS apps before I found VendSoft, and none of them had the scope and ease of use as Vendsoft, and most of them were far more expensive. Cons The only thing I wish could be added, is a simple way to know what I added to a particular Machine item designation the prior week. I know this can be done if you keep track of all the input data, but I don't want to spend the time doing that. I just want to know what I added the last week so I can determine if I need to add more or less this week. This is a minor issue and probably would not be a problem for other Vendors. I am a one man operation and thus time is of essence for me. OW Owner Owner Used the software for: 3-5 years ### "VendSoft" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 VendSoft has enabled my company to serve its customers with precision and cost-effectiveness. VendSoft offers connectivity with my machines and cashless payment system so I am able to remotely account for products and sales. This software makes prekitting easy and effective. The purchase, expense and mileage tracking features make filing taxes less of a chore. Pros VendSoft is an ideal application for vending operations of various sizes. The software easily accommodates the addition of more locations, equipment and personnel. Thus this application can serve vending companies in various stages of growth for many years. The available features do not overwhelm the users and I have found it very easy to train new persons quickly. Cons The software lacks custom reporting capability. While the software has a rich set of standard reports that will serve most users, power users and persons comfortable in database operations will want the ability to create custom reports. DI Director Director Used the software for: 3-5 years ### "The Very Best Vending Software Package " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2020 I have found that VendSoft has streamlined our Vending Machine business. I would recommend this product whether you have 10 or 5000 machines. Very satisfied. Pros VendSoft is without a doubt one of the best vending management software products available. The inventory management is a breeze and the reporting functions are exceptional. You have everything at your finger tips you need - Inventory management that includes a re-order function, commissions, location and machine management, profit and lost. VendSoft can receive your DEX data too! It really is the full package! Cons Initially the mobile function but that has improved ten fold, it is now one of the best features. PR President President Used the software for: 1-3 years ### "Knowing the Quality of your software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 11, 2020 We are very satisfied with the program . Pros The most important quality I love this software is the value and it's easy navigation through the program. Our company use to operate on a cash to inventory software, and switching over to VendSoft was a little complicated in the beginning ,but as we understood its features it became much easier. We are still working our way through its features but as technology changes so must we. Our company has been in business for 35 years and we feel that VendSoft fits our business model for our organization. Cons We would like to see more reports on certain areas. The understanding in the beginning was difficult, but \[SENSITIVE CONTENT HIDDEN\]helped in many ways. They need to have more videos on how to use the features on all fronts. OW Owner Owner Used the software for: 3-5 years ### "Great software for mid size vending machine business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2020 Pros The offline interface to be able to maintain inventory in each machine. Manage the entire operations with 1 simple software (except HR). "live" results of operations. Multiple user profiles. Cons Reports are rigid. You need to export to excel if you want to personalize them. No machine learning to call attention on theft. Dashboard not very customizable. Smartphone app not for reports, need to use the browser on the phone. 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