--- title: "Virtuagym Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Virtuagym Software - reviews, pricing plans, popular comparisons to other Personal Trainer products and more." source_url: "https://www.capterra.com/p/132191/Virtuagym/" page_type: "product" language: "en" --- # Virtuagym Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Virtuagym ## What is Virtuagym? Virtuagym's software accommodates various fitness features such as a nutrition app, a workout app, a membership management platform with a recurring billing system, a custom business portal customized with your brand colors and an access tag for clients. Complete the initial setup and reduce admin tasks to focus on your clients, promoting your business and increasing your revenue stream. Includes an online shop integrated with income reports, and mobile apps for iOS and Android ## What is Virtuagym used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 265 user reviews Reviews sentiment Positive 71% Neutral 9% Negative 20% Pros & cons Intuitive platform and navigation Efficient member management tools High and unclear pricing Frequent technical problems Starting price $29 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Gym Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Virtuagym?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://virtuagym.com/software/en/&name=Virtuagym) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Virtuagym 3.8 (265) VS. [4.6 (5,305)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29 Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (263) Ease Of Use 4.7 (4,137) Value For Money 3.7 (239) Value For Money 4.5 (2,903) Customer Service 3.8 (252) Customer Service 4.6 (2,595) ## Virtuagym alternatives [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) [4.8 (4,237)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213340/Google-Calendar/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,653)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/132191/Virtuagym/alternatives/) ## FAQs about Virtuagym Overview ### What problems does Virtuagym solve? Virtuagym solves fragmented gym operations by combining member sign-ups, class booking, billing, check-ins, workout and nutrition tracking, and member communication in one branded platform. Gym owners, personal trainers, boutique studios, and wellness teams use it to reduce manual admin, replace paper records, automate credits and invoices, and strengthen member engagement. Answer based on 155 reviews Overview ### Which roles and teams benefit most from Virtuagym? Virtuagym is most used by gym owners, CEOs, directors, and general managers who need to run fitness businesses efficiently. Personal trainers, coaches, and instructors rely on it to deliver training programs, track client progress, and manage scheduling, while operations teams use it to streamline memberships, bookings, and daily administration. Answer based on 255 reviews Overview ### What company size and industries is Virtuagym built for? Virtuagym is built primarily for small health and fitness businesses, with 89% of reviewers from small companies and 62% from Health, Wellness and Fitness. It serves health clubs, personal trainers, physical therapists, dietitians, and related businesses, with additional use in Sports at 18% and Professional Training & Coaching at 3%. Answer based on 265 reviews Features and Usability ### What are the key features of Virtuagym? Virtuagym includes core gym management features like member management, class scheduling, billing and invoicing, and online booking. Differentiating features include workout tracking with exercise plans, nutrition and meal planning, a branded mobile app, and community tools for member communication, progress tracking, and challenges. Answer based on 82 reviews Overview ### Is Virtuagym good for gyms and fitness businesses? Virtuagym works well for many gyms, fitness studios, and wellness businesses that need scheduling, workouts, memberships, and client tracking in one place. Many owners like the exercise library, booking tools, and branded app experience, while some personal trainers and niche sports businesses find coaching, nutrition, or customization less tailored to their needs. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does Virtuagym integrate with? Virtuagym integrates with payment platforms such as Paysafe, Adyen, Mollie, and PayPal, plus marketing and website tools like Mailchimp and Wix. It also connects with TrueCoach for coaching-related workflows. Official catalog data indicates Virtuagym supports 9 third-party integrations across payments, marketing, social, and development tools. Answer based on 30 reviews Getting Started and Support ### How good is Virtuagym customer support? Virtuagym provides helpful support for many gyms, studios, and trainers, but response quality and speed can be inconsistent. Many users value friendly onboarding, live chat, and issue follow-up, while others report slow replies, unclear guidance, and frustration when bugs, billing questions, or promised features take longer to resolve. Answer based on 77 reviews Getting Started and Support ### How easy is it to onboard and train a team on Virtuagym? Virtuagym offers live online sessions, webinars, documentation, and videos, and reviewers often mention helpful onboarding staff and responsive support. Basic users and students tend to get started quickly because the platform feels intuitive, while admins and teams configuring payments, POS, or broader workflows usually need more time due to a steeper learning curve. Answer based on 33 reviews Getting Started and Support ### What customer support options does Virtuagym offer, and how do users rate the experience? Virtuagym offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, responsive, and helpful during setup, with fast replies by phone or email. However, others report inconsistent follow-through, delayed responses, repeated handoffs, and frustration resolving billing, cancellations, or technical issues. Answer based on 137 reviews ## Who uses Virtuagym? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive platform and navigation 85% positive reviews out of 68 Most reviewers describe ease of use as a key benefit, highlighting straightforward setup, intuitive navigation, and simple customization. High and unclear pricing 60% negative reviews out of 42 Some reviewers feel pricing is expensive, lacks transparency, and is not competitive compared to similar alternatives. Efficient member management tools 81% positive reviews out of 36 Most reviewers find member management effective, enabling easy bookings, streamlined communication, and straightforward membership handling. Frequent technical problems 98% negative reviews out of 40 Most reviewers describe bugs and issues as persistent, causing operational disruptions, unreliable performance, and ongoing user frustration. Comprehensive customizable features 81% positive reviews out of 26 Most reviewers indicate features offer broad customization, useful community tools, and valuable analytics supporting diverse business needs. Difficult contract cancellation process 96% negative reviews out of 24 Most reviewers report cancel contract is challenging, citing lengthy terms, poor communication, and unclear or delayed cancellation procedures. ## Features AI summary Based on 2,709 Personal Trainer reviews Capterra reviewers point to these as the top features buyers look for in personal trainer software: - **Client Management** (**51%** of reviewers rated this feature as critical) - **Mobile App** (**55%**) - **Exercise Library** (**48%**) Virtuagym supports all three of the features reviewers rank highest: **Client Management**, **Mobile App**, and **Exercise Library**. Together, these capabilities help personal trainers keep client information organized, deliver workouts through mobile access, and build programs faster with ready-to-use exercise content, allowing teams to save time and provide a more consistent client experience. Client Management 4.1 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Mobile App 4.6 (25) 36.00% of 25 reviewers that rated this feature as important or highly important Access the system via a mobile application Exercise Library 4.4 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Database of frequently used, popular workout routines Fitness Plan 4.3 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Create custom workout plans for your clients based on their specific goals Client Profiles 4.3 (7) 0.00% of 7 reviewers that rated this feature as important or highly important Record client information and feedback Payment Processing 4.0 (38) 28.95% of 38 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Virtuagym 122 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Belt Ranking Classification: Upload belt statuses and badges to student accounts - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dues Management: Track and collect membership dues - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Exercise Library: Database of frequently used, popular workout routines - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forecasting: Form predictions based on past and present data/trends - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Health Coaching: Suggesting health goals and plans to clients or patients - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Book meetings and appointments through a website or digital platform - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Trainer: Designed for trainers who offer online sessions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Segmentation: Group leads or contacts based on their specific characteristics - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Task Management: Create, manage and track all task activities and progression - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (259) 3.8 Based on 259 reviews ## Pricing Value for money 3.7 (239) Basic $29.00 Per Year Value for money 3.7 (239) 3.7 Based on 239 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Adyen](https://www.capterra.com/p/165680/Adyen/)[ Paysafe](https://www.capterra.com/p/128002/Paysafe/)[ Matrix](https://www.capterra.com/p/95108/Matrix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (252) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (252) 3.8 Based on 252 reviews ## User reviews Overall rating 3.8 Based on 265 reviews Filter by rating 5(116) 4(71) 3(24) 2(23) 1(31) Mentioned topic Sorted by most recent JM Joerg M. Personal Trainer Coach Sports ### "Schneller Verkauf – kaum Unterstützung bei der Einrichtung" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 17, 2026 Leider bin ich vom Kundensupport von Virtuagym enttäuscht. Während des Verkaufsprozesses war das Team sehr schnell, freundlich und hilfsbereit. Nach dem Kauf und bei der Einrichtung der Software änderte sich dieser Eindruck jedoch deutlich. Statt persönlicher Unterstützung wurde ich überwiegend auf Support-Videos und Hilfeartikel verwiesen. Gerade in der Einrichtungsphase hätte ich mir eine individuelle Begleitung und direkte Unterstützung gewünscht. Nach dem Erwerb der Software hatte ich das Gefühl, weitgehend auf mich allein gestellt zu sein. Für ein Produkt dieser Art erwarte ich einen deutlich besseren Kundenservice, insbesondere beim Onboarding und der Implementierung. Die Software selbst bietet viele Funktionen, aber der Support nach dem Kauf hat meine Erwartungen leider nicht erfüllt. Pros Moderne und umfangreiche Software mit vielen Funktionen für Fitnessstudios und Personal Trainer. Der Vertrieb ist freundlich, schnell erreichbar und beantwortet Fragen vor dem Kauf kompetent. Cons Nach dem Kauf lässt der Support deutlich nach. Bei der Einrichtung wird häufig nur auf Videos und Hilfeseiten verwiesen. Persönliche Unterstützung und eine aktive Begleitung beim Onboarding fehlen weitgehend. Switched from [OptiOffice](https://www.capterra.com/p/207143/OptiOffice/) Optioffice hat sich in eine andere Fitnessgruppe spezialisiert. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Malika Z. Administrative assistant Health, Wellness and Fitness ### "Management software for fitness and wellness " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 4, 2026 Overall experience left me satisfied, as it is a decent option for health, wellness and fitness enthusiasts helping will general management, billings, onboarding etc Pros The onboarding is very explicit and well explained, the service offers a wide range of benefits, reasonable pricing Cons Customer service and client support has a low response rate, the overall interface can be more user-friendly, as in some parts it may be difficult to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ID Ivo D. Administrador Entertainment ### "Falla mucho, no lo recomiendo!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2025 Mal, fatal… muchísimos fallos , pesimo, no lo recomiendo… Pros Al principio iba bien, luego empezó a fallar muchísimo.. Cons Falla siempre las horas donde mas flujo de gente hay. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jorge L. Gerente Sports ### "Valoración Virtuagym" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 25, 2025 La App es limitada en cuanto a modificaciones, pero por otro lado , aceptan comentarios y trabajan para solucionarlos, cosa de agradecer. La lista de espera no respeta el orden de prioridad, pero me consta que están trabajando en ello. El contrato es anual, con que para la entrevista inicial has de ser muy específico con lo que quieres y hacer hincapié en detalles que para ti son importantes. Los Retos que se presentan para los clientes son interesantes, además del control de peso y medidas que cada cliente puede usar de forma individual y tener un seguimiento más exhaustivo. Pros El sistema para entrenamiento me parece muy bueno. Cons La App tiene que mejorar detalles de gestión de sesiones, pero también depende mucho de tu formato de trabajo. Switched from [TIMP](https://www.capterra.com/p/196549/TIMP/) Porque me vendían que era lo mismo , pero que además añadía entrenamientos. No es lo mismo , es peor. Alternatives considered [Perfect Gym](https://www.capterra.com/p/143255/Perfect-Gym/) Reasons for choosing Virtuagym Porque me dijeron que hacía todo lo que necesitaba. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Miguel S. Entrenador personal Sports ### "No recomiendo Virtuagym " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 2, 2025 Una pesadilla, a pesar de que no funciona bien estás atado un año a pagarles y acabas contratando otra aplicación y pagándoles también a ellos. No la recomiendo Pros No me ha gustado nada, diseño simple y poco atractivo, no se puede usar bien con móvil, añadir a cada nuevo cliente es realmente trabajoso y complicado. Cons La primera es que te hacen firmar el contrato con prisas para que no lo puedas leer bien. El segundo es que falla en lo más básico realizas reservas y se borran solas. Un desastre Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Arjan V. Personal traininer Sports ### "Top Systeem!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 18, 2024 Pros Super uitgebreid systeem! Makkelijk in te stellen en voor klanten zeer representatief. Cons Soms wat buggie, maar nooit lang gelukkig. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) veel uitgebreider en meer functionaliteiten. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sean T. Member Support Health, Wellness and Fitness ### "Look somewhere else" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 October 25, 2024 VirtuaGym overall I would say is not for everyone. I used Virtuagym for many years but after switching I can look back and realize that many people have problems navigating and using Virtuagym, especially senior citizens. Pros It was easy to navigate and the layout is kind of clear Cons VirtuaGym is not very user friendly and I had lots of members calling and reporting problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Eimantas G. Wellness Coach Health, Wellness and Fitness ### "Our worse nightmare 😞 " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 6, 2024 We tried to transition our business online and relied on virtuagym for assistance. They offered a free 3-week onboarding period, but it ended up taking 3 months. Moreover, it wasn't free at all as they charged us over 300 Euros. They only refunded our last payment, so we ended up spending 300 Euros for nothing. Throughout this period, we were dealing with a heavy workload and countless tasks from them, but they blamed us and accused us of not making any effort. Their customer service was disrespectful. The platform itself was problematic, being slow and prone to glitches. Even a colleague who was our sample client advised us against using virtuagym. He experienced the client's app getting stuck, being slow, and sometimes not opening at all. He had to uninstall and reinstall the app twice just to use it. Pros For starters we were in love with the idea of having an app that contains all our business needed. Cons We were sold an expensive illusion. What else can we say? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL sofia L. entrenador Sports ### "no cumplen con los pactadoo, servicio pèsimo, publicidad engañosa" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 4, 2024 Pros tener el un tiempo de formaciìon e implementaciòn sin cargo es una ventaja y por eso en un principio elegì virtualgym Cons Comprè el servicio de virtualgym hace dos meses. Soy entrenadora y utilizo la app para crear rutinas, subir videos de clases y armar la dietas. En la publicidad de virtual gym dice que el sistema arma dietas personalizadas creadas por dietistas profesionales de la universidad de Amsterdam . Comprè el plan màs caro por el descuento que me ofrecieron para tener mi propia app. Te ofrecen un mes de formaciòn para configurar la app de manera personalizada. Aùn estando en perìodo de implementaciòn me dì cuenta que no te arma dietas individualizadas. Solo te hace una valoraciòn general acerca de que porcentaje de hidratos, proteinas y micro y macro nutrientes necesita una persona pero no es una dieta individualizada. He utilizado otros softwares mucho mejores que ofrecen las dietas individualizadas basadas en los objetivos y datos de biopedancia y ademàs miles de recetas. Cuando notè que esto no existe en virtualgym, a dos semanas de haber comprado el servicio y estando en perìodo de formaciòn quise cancelar el contrato y me lo denegaron. Además el servicio al cliente es pèsimo. Estuve una semana tratando de comunicarme por telèfono . Por otro lado el primer mes ya me habìan cobrado un precio que no era el acordado. soy entrenadora con 20 años de experiencia y he trabajado con otras Apps y esta no la recomiendo para nada.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maikel B. Directeur Health, Wellness and Fitness ### "how to use Virtuagym as a white label" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2024 Using Virtuagym as a white label for the Weightlottery platform has been a game-changer for me. The app’s user-friendly interface and intuitive design quickly became a part of my daily routine. The nine tiles on the dashboard give me instant access to all the essential features I need, like tracking my meals and monitoring my weight progress. Pros Easy to use after you installed the app on your mobile phone. Also the security to enter the platform is great Cons but the security to install the app can be some of a problem if you aren't used to installing apps on your phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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