---
title: "Hirevue Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Hirevue Software - reviews, pricing plans, popular comparisons to other Video Interviewing products and more."
source_url: "https://www.capterra.com/p/132193/Team-Build/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Hirevue Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hirevue

## What is Hirevue?

Hirevue is an AI-powered hiring platform that helps talent acquisition teams validate skills, standardize decisions, and move qualified candidates through the hiring process faster. The platform combines on-demand and live video interviewing, structured interviews, AI-powered assessments, Virtual Job Tryouts, coding challenges, language tests, candidate engagement, and automated scheduling. Science-backed evaluations help teams assess role-specific skills and make more confident, fair, and defensible hiring decisions. Hirevue integrates with leading applicant tracking systems, supports 40+ languages, and provides 24/7/365 assistance for customers and candidates. Built for enterprise and growing organizations, Hirevue helps reduce manual work while delivering a consistent candidate experience across roles, regions, and hiring volumes.

## What is Hirevue used for?

[Video Interviewing](https://www.capterra.com/video-interviewing-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

4%

Starting price

$35000

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Hirevue alternatives

Highest Rated

[micro1](https://www.capterra.com/p/10030872/micro1/)

[4.9 (1,073)](https://www.capterra.com/p/10030872/micro1/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10030872/micro1/)

[4.2 (10,961)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (3,080)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132193/Team-Build/alternatives/)

## FAQs about Hirevue

Overview

### What problems does Hirevue solve?

Hirevue solves scheduling bottlenecks and slow first-round screening by letting candidates complete recorded interviews on their own time, while recruiters and hiring managers review, compare, rate, and share responses later. Standardized, job-specific questions and practice assessments support consistent evaluation for high-volume recruiters, distributed hiring teams, and campus recruiting programs.

Answer based on 43 reviews

Overview

### Which roles and teams benefit most from Hirevue?

Hirevue is most used by recruiters, recruiting managers, talent acquisition specialists, and HR leaders managing candidate screening and interview coordination. Technical recruiters and workforce planning teams use it to assess applicants at scale, while hiring managers and executives review interview insights to support consistent, timely selection decisions.

Answer based on 47 reviews

Overview

### What company size and industries is Hirevue built for?

Hirevue is built for enterprise and growing organizations with high-volume or critical hiring needs; 49% of reviewers are enterprises. It also serves small businesses, which represent 44% of reviewers, while midsize firms account for 7%. Its leading reviewer industries are Accounting, Hospital & Health Care, and Banking, each at 6%.

Answer based on 51 reviews

Features and Usability

### What are the key features of Hirevue?

Hirevue includes core video interviewing with on-demand and live interview options, recording, interview scheduling, and candidate screening. Reviewers most often discuss standardized interview questions, practice questions and prep timers, plus shareable recordings and feedback tools for hiring-team review. AI candidate scoring, speech-to-text analysis, and bias detection support assessment decisions.

Answer based on 35 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Hirevue starts at $35,000 per month for the Essentials plan, a flat-rate package for up to 2,500-7,500 employees. It includes Benchmark Analytics, Chatbot, Live Video Interviewing, and ATS integrations. No free plan or free trial is listed, and some reviewers say the system sits on the higher end.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Hirevue integrate with?

Hirevue integrates with 5 third-party recruiting and HR platforms: ADP SmartCompliance, Greenhouse, iCIMS, Oracle Taleo Cloud, and SAP SuccessFactors HCM. These catalog integrations connect Hirevue to applicant tracking and human capital management systems used for hiring, compliance, and candidate data management.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Hirevue offer?

Hirevue provides webinars, documentation, and videos to help teams get started. Webinars offer live or scheduled guidance, documentation gives written reference material for setup and feature review, and videos support self-paced learning and step-by-step walkthroughs.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Hirevue offer?

Hirevue provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support experience as mixed: some note excellent customer service and clear setup guidance, while others report weak follow-up, difficulty reaching a helpful rep, and slow resolution after initial contact.

Answer based on 4 reviews

Video interviewing

### How well does Hirevue work for video interviewing?

Hirevue makes video interviewing flexible and efficient with on-demand recordings, live options, practice questions, customizable prompts, and shareable candidate videos. Recruiting teams value faster prescreening and easier scheduling across locations, while some candidates find one-way recordings impersonal or stressful and may face connectivity or mobile-device issues.

Answer based on 21 reviews

## Features

AI summary

Based on 1,098 Video Interviewing reviews

Capterra data shows that buyers of Video Interviewing software rank the following features as their top priorities:

-   **Interview Management** (**49%** of reviewers rated this feature as critical)
-   **Live Video Interview** (**44%**)
-   **Applicant Tracking** (**47%**)

Hirevue supports **Interview Management** and **Applicant Tracking**, giving hiring teams a way to organize interviews and keep candidate records moving through the recruitment process. However, it does not offer **Live Video Interview**. Instead, it provides **Calendar Management** (**44%**), which helps teams coordinate scheduling and reduce back-and-forth when setting up interviews, allowing businesses to keep hiring workflows organized and move candidates through the process more efficiently.

Interview Management

4.6 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Create and track interviews with a reminder system

Calendar Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Assessment Management

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

Candidate Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Collaboration Tools

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Onboarding

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Hirevue 32 features

### All Features
- AI Candidate Scoring: Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process
- AI Disclosure: Supports AI-generated content labeling or disclosure requirements.
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bias Detection: Uses AI for bias scoring on interview questions and scoring
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Engagement Automation: Automates reminders, follow-ups, and surveys to maintain engagement and track experience throughout a process.
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Personalized Outreach: Allows the AI agent to tailor outreach messages based on customer profiles or past interactions.
- Recording: Record live video calls to play later
- Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: Search through the software for stored resumes
- Searchable Score Log: Creates a fully searchable score log with links to the transcript
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees
- Video Interviewing: Run synchronous or asynchronous video interviews

---

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Features

4.4 (51)

4.4

Based on 51 reviews

## Pricing

Value for money

4.4 (34)

[View pricing plan details](https://www.capterra.com/p/132193/Team-Build/pricing/)

Essentials

$35,000

Flat Rate,Per Month

It includes:

-   Benchmark Analytics
-   Chatbot
-   Customisable Branding
-   Interview Guides
-   Live Video Interviewing
-   Multilingual Configuration (Up to 40 Languages)
-   Multiple Brand Themes
-   On-Demand (One-Way) Interviewing
-   Pre-Built ATS Integrations
-   Role-Based Assessments
-   Scheduling
-   Single Language Configuration (Choose From 40 Languages)
-   Text-to-Apply

Enterprise

$0.00

It includes:

-   Benchmark Analytics
-   Chatbot
-   Customisable Branding
-   Interview Guides
-   Live Video Interviewing
-   Multilingual Configuration (Up to 40 Languages)
-   Multiple Brand Themes
-   On-Demand (One-Way) Interviewing
-   Pre-Built ATS Integrations
-   Role-Based Assessments
-   Scheduling
-   Single Language Configuration (Choose From 40 Languages)
-   Text-to-Apply

Value for money

4.4 (34)

4.4

Based on 34 reviews

## Integrations

[

ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)[

ADP SmartCompliance](https://www.capterra.com/p/226192/ADP-SmartCompliance/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (38)

4.3

Based on 38 reviews

## User reviews

Overall rating

4.5

Based on 51 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(32)

4(14)

3(2)

2(2)

1(1)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Human Resources Specialist

Used the software for: 3-5 years

### "HireVue offers a strong solutions for expediting the hiring process."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 17, 2026

Pros

Hirevue customer support is very responsive and knowledgeable customer support that provided timely assistance when needed.

Cons

The candidate interview experience could be improved by making the process feel more engaging and less repetitive for applicants. Greater customization and flexibility would help better align HireVue with specific recruiting needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Business owner

Used the software for: I used a free trial

### "Satisfied Customer Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 29, 2026

Pros

It is simple,clear and well done app. convenience, flexibility, and efficiency. Candidates appreciate being able to record answers on their own schedule from home, eliminating travel, while employers value the faster, standardized screening process that allows them to review more applicants quickly.

Cons

Without watching the intro video it can be complicated unnatural, "robotic" experience of talking to a camera without human interaction, the anxiety-inducing, one-way nature of the recording, and concerns regarding the potential for AI-driven bias in assessment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Talent Acquisition Associate

Used the software for: 3-5 years

### "Excellent video interviewing platform"

5.0

May 22, 2018

Pros

We mainly use HireVue for recorded video interviews, which makes scheduled extremely easy, since candidates can log in anytime to submit their recording! It has saved us a lot of time.

Cons

Sometimes candidates feel a little shy about recording themselves, so we often offer an option to interview on the phone if they aren't comfortable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Manager, Workforce Planning

Used the software for: Less than 1 year

### "Excellent Technology - Terrible Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

March 28, 2022

Great Tool and Technology - Customer Support is horrible - unacceptable. Caution - make sure everything is set up perfect before you are dumped into the general support world there.

Pros

This has freed up so much time for our managers who were previously doing phone interviews. It has been a huge improvement in our process and time to hire.

Cons

The implementation team was amazing but after they drop you into their pool of support - there is terrible follow up and it is impossible to get someone to support your needs. There is a culture of not providing phone support and when you do call , they refer your issue to a "team" who never responds and you don't have a rep to help you with your issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Recruiting Manager

Used the software for: 1-3 years

### "Might be more advanced now..."

2.5

Overall Rating

2.5

2.5

Ease of Use

3.5

3.5

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

July 27, 2016

Pros

I've always liked the idea of video interviewing especially when your company needs to hire quickly and in many different geo locations. HireVue offers On Demand and Live interviews which is nice, because it gives your candidates different options to complete their interviews. All the interviews are recorded as well so you can go back and share with other members of the hiring team to get more input.

Cons

We when used them they were still in Beta and there were a lot of connectivity issues when we were using Live video interviewing in certain countries/regions (i.e., APAC and Mexico). They may have fixed that problem since then.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Manager, People & Possibilities

Used the software for: Less than 1 year

### "HireVue Makes Video Interviewing Simple "

5.0

December 2, 2020

Overall I think it is a great tool for video interviewing. If you are looking for a solid software and company that has been around for a while in this space, HireVue is a good option.

Pros

It was very easy to use, they have a great UI/UX and they are always trying new things. They have innovated quite a bit over the years. I think video is the future of recruiting and they are definitely on top of the trend.

Cons

The only thing I can say is that it was difficult for some of the recruiters I was working with to integrate it into their process at the beginning. It shook things up, but I thought that was good in the long run. Once people got comfortable, it was not an issue. It also integrated into our recruiting software so while that was great, there was a learning curve there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Accountant

Used the software for: Less than 1 year

### "HireVue"

5.0

January 23, 2019

It's good for those who prefer to interview at home, though it would be great if you could redo questions (not sure if the employer decides this or the app).

Pros

The company I work for sent this to me to do a video interview and it was super easy to use since they explain everything on the main page. It also allows you to practice before you take the real interview which was very helpful and some of the same questions came up! This is a great way to interview from the comfort of your home.

Cons

They only give you 30 seconds to prepare an answer before they start recording and you cannot redo any questions! Can be nerve-racking and also the time given to answer questions is typically so short! A face to face interview would be better if you need more time to expand on your answers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

US Technology Solutions Intern

Used the software for: Less than 1 year

### "HireVue allows for an interactive interview experience that lets you showcase your hiring potential"

5.0

September 6, 2018

Pros

What I like most about this software is that for the interview portion it allows you to do a practice question where you can see your video interview response before you do an actual interview question. You can also do this for the assessment portion, they allow for a practice question before going into the actual assessment

Cons

What I like least is that sometimes there is a lag with the audio and the video playback and it seems that one is slower than the other. This of course can vary by computer but I have noticed this on multiple platforms

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Medical Technologist

Used the software for: Less than 1 year

### "Great for reaching applicants around the world"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2018

Overall, it has been a pleasant experience working with HireVue.

Pros

I liked that the application walks you through the process of set up and makes you feel comfortable with the format. It allows you to test your software prior to make sure that you will not have any problems or if you do to address them in a timely matter.

Cons

Having only used the software a handful of times, I have not come across any qualities or aspects that I do not like about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Insurance Agent

Used the software for: Less than 1 year

### "HireVue review"

4.0

February 4, 2019

Pros

I’ve used this product a free times when being considered for a job. It’s user friendly. It allows you to re-record yourself and review your answer.

Cons

I’m not really into video interviews. I don’t see the purpose for them unless it’s for a remote position. Nothing against HireVue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132193/Team-Build/reviews/)

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Popular comparisons

[ZipRecruiter vs Hirevue](https://www.capterra.com/compare/130706-132193/ZipRecruiter-vs-Team-Build)