# HireVue Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HireVue Software - reviews, pricing plans, popular comparisons to other Video Interviewing products and more.

Source: https://www.capterra.com/p/132193/Team-Build

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# 

 HireVue Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HireVue

## What is HireVue?

HireVue helps global enterprises gain a competitive advantage in the modern talent marketplace with video interviewing software, conversational AI, and pre-hire assessments. Our Hiring intelligence platform transforms the way companies discover, hire, and develop talent. By combining video interviews with predictive, validated IO science and artificial intelligence (AI), HireVue augments human decision-making in the hiring process and delivers higher quality talent, faster.

## What is HireVue used for?

[Video Interviewing](https://www.capterra.com/video-interviewing-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)

Top alternative

Featured

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

4%

Starting price

$35000

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HireVue

4.5 (50)

VS.

[4.2 (10,935)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting Price

$35000

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (50)

Ease Of Use

4.4 (10,910)

Value For Money

4.4 (33)

Value For Money

4.0 (7,390)

Customer Service

4.3 (37)

Customer Service

4.2 (7,268)

## HireVue alternatives

[4.3 (3,043)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (190)](https://www.capterra.com/p/119740/Criteria/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (39)](https://www.capterra.com/p/206974/Ducknowl/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132193/Team-Build/alternatives/)

## FAQs about HireVue

Overview

### What problems does HireVue solve?

HireVue solves slow, scheduling-heavy early-stage hiring by enabling on-demand and live video interviews, standardized screening questions, and recorded interviews that hiring teams can review asynchronously. Recruiters, interview coordinators, hiring managers, and global talent teams use it to cut travel, reduce phone-screen workload, speed time-to-hire, and improve consistency across locations.

Answer based on 35 reviews

Overview

### Which roles and teams benefit most from HireVue?

HireVue is most used by recruiters, recruiting managers, and HR leaders who need to screen candidates faster, standardize interviews, and coordinate hiring across teams. Talent acquisition teams, career services staff, and business leaders benefit from streamlined scheduling, video assessments, and more consistent evaluation for high-volume and distributed hiring workflows.

Answer based on 46 reviews

Overview

### What company size and industries is HireVue built for?

HireVue is built primarily for enterprises, which make up 48% of reviewers, with strong small-business use at 45%. It serves large, established employers, reflected in its focus on successful global companies, and appears most often in Accounting, Banking, and Hospital & Health Care, each representing 7% of reviewers.

Answer based on 50 reviews

Features and Usability

### What are the key features of HireVue?

HireVue offers core recruiting features like applicant tracking and recorded video interviews, with differentiators centered on interview process management. Most-discussed capabilities include OnDemand and live video interviewing, candidate screening, practice questions and prep timers, self-scheduling, and video sharing with hiring teams, plus assessments and interview management for structured hiring workflows.

Answer based on 35 reviews

Pricing

### How much does it cost and what fees or limitations are included?

HireVue starts at $35,000 per month for the Essentials plan, which supports 2,500 to 7,500 employees. That plan includes Benchmark Analytics, Chatbot, customizable branding, live and on-demand video interviewing, scheduling, and ATS integrations. Reviewers call the system expensive, but say it can reduce travel and onsite interview costs.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does HireVue integrate with?

HireVue connects natively to ADP SmartCompliance, Greenhouse, IBM Talent Management, Oracle Taleo Cloud, SAP SuccessFactors HCM, and iCIMS Hire. These integrations cover applicant tracking, talent management, and compliance workflows, giving HireVue connections to six third-party platforms.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does HireVue offer?

HireVue provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided learning remotely, and documentation gives written reference material for self-paced review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does HireVue offer?

HireVue provides a knowledge base, phone support, 24/7 live rep support, and chat. Users describe the setup process as clear and easy to follow, and some praise customer service. Others report slow follow-up and difficulty getting issues resolved after initial contact.

Answer based on 4 reviews

Video interviewing

### How well does HireVue work for video interviewing?

HireVue works well for video interviewing by making prescreening faster, more flexible, and easier to share across hiring teams. Recruiters value on-demand recordings, practice questions, and self-scheduling, while candidates often like the convenience. Some users still find one-way interviews impersonal, stressful, or prone to technical and connectivity issues.

Answer based on 21 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Interview Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Create and track interviews with a reminder system

Assessment Management

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

Candidate Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Collaboration Tools

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Onboarding

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Recruitment Management

4.4 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

HireVue 13 features

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Creation, administration, and evaluation of assessments or tests

Build, track, and maintain relationships with candidates

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Document completed by employee to assist with career and personal development to reach short term and long term goals

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Record live video calls to play later

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Search through the software for stored resumes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (50)

4.4

Based on 50 reviews

## Pricing

Value for money

4.4 (33)

[View pricing plan details](https://www.capterra.com/p/132193/Team-Build/pricing/)

Essentials

$35,000

Flat Rate,Per Month

It includes:

-   Benchmark Analytics
-   Chatbot
-   Customisable Branding
-   Interview Guides
-   Live Video Interviewing
-   Multilingual Configuration (Up to 40 Languages)
-   Multiple Brand Themes
-   On-Demand (One-Way) Interviewing
-   Pre-Built ATS Integrations
-   Role-Based Assessments
-   Scheduling
-   Single Language Configuration (Choose From 40 Languages)
-   Text-to-Apply

Enterprise

$0.00

It includes:

-   Benchmark Analytics
-   Chatbot
-   Customisable Branding
-   Interview Guides
-   Live Video Interviewing
-   Multilingual Configuration (Up to 40 Languages)
-   Multiple Brand Themes
-   On-Demand (One-Way) Interviewing
-   Pre-Built ATS Integrations
-   Role-Based Assessments
-   Scheduling
-   Single Language Configuration (Choose From 40 Languages)
-   Text-to-Apply

Value for money

4.4 (33)

4.4

Based on 33 reviews

## Integrations

[

iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)[

ADP SmartCompliance](https://www.capterra.com/p/226192/ADP-SmartCompliance/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (37)

4.3

Based on 37 reviews

## User reviews

Overall rating

4.5

Based on 50 reviews

Filter by rating

5(32)

4(13)

3(2)

2(2)

1(1)

Mentioned topic

Sorted by most recent

SE

Sayda E.

Business owner

Retail

### "Satisfied Customer Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 24, 2026

Pros

It is simple,clear and well done app. convenience, flexibility, and efficiency. Candidates appreciate being able to record answers on their own schedule from home, eliminating travel, while employers value the faster, standardized screening process that allows them to review more applicants quickly.

Cons

Without watching the intro video it can be complicated unnatural, "robotic" experience of talking to a camera without human interaction, the anxiety-inducing, one-way nature of the recording, and concerns regarding the potential for AI-driven bias in assessment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Tax

Accounting

### "Don't buy this candidate interview software; might lose your best applicants"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 26, 2025

Disappointing, frustrating, a shameful software product. The company clearly does no testing, quality assurance, or read reviews.

Pros

Nothing. It didn't work. It is not a comfortable time for most candidates so adding critical software challenges certainly wasn't helpful.

Cons

Everything is a technical mess. I have a brand new computer and was using Incognito. The system blew up four times during my interview. I was able to sign back on twice and continue my interview; in direct opposition to what the instructions said. Three more times I 'lost' my interview question so I don't know what was saved. One I never had access to answer? I still got the job offer. What a bad software product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BZ

Brayden Z.

College Student

Accounting

### "HireVue Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2024

Pros

1\. consistency: Every candidate is asked the same set of questions, reducing potential biases that can arise in traditional interviews 2: Convenience: Candidates can complete interviews from their home, reducing stress and logistical challenges

Cons

Impersonal Experience: Automated systems and one-way video interviews may feel impersonal to some candidates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Romeo M.

Direttore

Publishing

### "Un valido supporto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 25, 2023

Un approccio moderno e tecnologicamente molto avanzato capace di integrarsi fluidamente con altri strumenti classici di lavoro

Pros

Un software all' avanguardia capace di introdurre elementi innovativi che si sono rilevati di grande aiuto

Cons

Al momento non sono stati riscontrati inconvenienti degni di nota

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Abdul L.

IT Consultant

Information Technology and Services

### "Excellent Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2023

Pros

Easy and friendly assessment tool to schedule the candidates and Manager, easy to use in Mobile and PC

Cons

more features are expected to make this tool more impressive, but product is superb

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

HR/Payroll Administrarion Specialist

Health, Wellness and Fitness

### "Entrevista por videollamada"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2023

Es una herramienta super útil para que los candidatos puedan responder a preguntas exactas que el empleados quiera realizar, sin necesidad de hacerlo en persona o por videollamada. De esta manera el candidato puede hacer su entrevista en el momento que desee.

Pros

La facilidad para que los candidatos a una posición puedan realizar una entrevista virtual y responder las preguntas que el empleador desee si necesidad de interactuar en vivo.

Cons

No tengo comentarios negativos ya que facilita el trabajo para el candidato y el empleador.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Aniirudh R.

Graduate Research Assistant

Research

### "Complete End-to-End tool for Recruitment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 1, 2022

Overall, the recruitment process is streamlined for both the employer and the candidate

Pros

As a user, HireVue gave me a platform to display my skills and explain my ideas via intuitive and easy video recording - the test consisted of 3 coding challenges and had a video recording component.

Cons

The video recording portion can have even more practice questions to make the candidate comfortable in front of the camera

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager, Workforce Planning

Oil & Energy

### "Excellent Technology - Terrible Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

March 25, 2022

Great Tool and Technology - Customer Support is horrible - unacceptable. Caution - make sure everything is set up perfect before you are dumped into the general support world there.

Pros

This has freed up so much time for our managers who were previously doing phone interviews. It has been a huge improvement in our process and time to hire.

Cons

The implementation team was amazing but after they drop you into their pool of support - there is terrible follow up and it is impossible to get someone to support your needs. There is a culture of not providing phone support and when you do call , they refer your issue to a "team" who never responds and you don't have a rep to help you with your issues.

Alternatives considered

[Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/)

[SFX CRM](https://www.capterra.com/p/139918/Symphony-Talent/)

Reasons for choosing HireVue

Security

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JN

Jennifer N.

field sales

Hospital & Health Care

### "easy set up!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 17, 2022

Pros

this is such an easy app to use for interviews! some other apps require so much information to load onto your device, this one is quick and easy!

Cons

i did have a bit of n issue the first time using it with the audio. i was in the car, so that was interfering with the phone speakers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Alicia A.

teacher

E-Learning

### "Make hiring easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 21, 2022

Pros

I love that you can adjust the setup for a virtual interview. You can select how long the person has prior to answer, called prep timer. There is a feature to hide your face using a camera shade/block. This allow for more relax and confident use.

Cons

If you sent a number of tries, it does not allow you to review the last try prior to saving.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132193/Team-Build/reviews/)

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Popular comparisons

[ZipRecruiter vs HireVue](https://www.capterra.com/compare/130706-132193/ZipRecruiter-vs-Team-Build)