# SendBlaster Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SendBlaster the right Email Marketing solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132195/SendBlaster/reviews

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SendBlaster

3.7 (18)

[View alternatives](https://www.capterra.com/p/132195/SendBlaster/alternatives/)

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Last updated March 13th, 2026

# Reviews of SendBlaster

Ease of use

3.6

Customer Service

3.0

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Director de Carrera de Mercadotecnia y Comunicación  
  
Used the software for: 2+ years

### "Excellent software to send emails and keep in contact with your prospects and customers"

February 6, 2018

5.0

It's great to manage a big data bases with all my emails from prospects. Easy to use. No payment per email sent. Lifetime access to the License.

Pros

I am user of SendBlaster since 2007-08. It was the perfect email marketing software to use with my customers and prospects. It's great app to manage thousand of emails with tracking. Lifetime License. Very great customer service.

Cons

Tracking is old platform, so the information you can check is very poor. Difficult to install the app "Google Analytics" for the tracking.

Review Source

TL

Taoufiq L.  
Master's Student  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best "emailer" I used so far"

February 28, 2019

4.0

I can't find any better substitute in the mean time, the software offers a set of very good functionalities and fast performance in sending emails without any crashes. Small optimizations can take place especially for the Compose section and the TrackReports.

Pros

The first thing I noticed when I decided to get the software is that the interface is well organized and matches the practical steps that you'll make in order to make your campaign. It's less confusing compared to other softwares that I worked because it gives you everything on the same interface without so many tabs. It offers a Spam checker which is great and saves my time of trying to know if the messages has a high score of potential Spam instead of going to the Inbox. It offers a functionality to schedule your work if you want it to start at certain time when you can't wait for it arrive. An extra is the software offers a list of ready templates ready to use and just modify the content without the need of designing or coding the whole template. Easy toolbar in the compose section, you find what you need quickly, and the used symbols are very representative which saves time. Multiple options of sending speed in the Send section, I was amazed buy the speed of the Prudent and also Slow options compared to the maximum speed of other softwares.

Cons

TrackReports is not a built-in feature in the software and it's separated as an online service. Email preview opens the system apps directly, it can be optimized and show directly how the email will look like in a popup windows for example. Fonts are few and a little bit old. Compose toolbar needs some other features like filtering and searching tools.

Review Source

Magdy H.  
Admin  
Information Technology and Services  
Used the software for: 2+ years

### "Most unreliable "

March 10, 2026

1.0

Very bad and I wish we can switch to another software. We are getting system error every few seconds during a broadcast.

Pros

Absolutely none. This is horrible software. We are losing business every day by using. Unfortunately, we can not switch as we created so many email in it.

Cons

Worst bulk mailing program you can find. We have been stuck with it for many years. very unreliable. the support team does not even look at online ticket. I have a ticket setting there for two months now and no one cared to look at it. Finally, someone closed it without putting one single comment. I had to re-open it again hopefully someone will respond. Now I am chatting with \[sensitive content hidden\] online asking here why no one is responding to my ticket and she says she could not find the ticket. I said I am looking at the ticket in their ticketing system now and I attached d a screen shot of the open ticket and she still says she can not find it. Not sure where she is looking. Very frustrating. Basically, If you have not gotten stuck with this software yet, please do not get yourself into this.

Review Source

OF

Oladotun F.  
CEO  
Media Production  
Used the software for: 2+ years

### "The wonders of sendblaster"

February 9, 2023

5.0

Our expereince have been good it makes managing marketing easy

Pros

The sample templates The editable nature Managing the subscription request

Cons

The fact i need to pay extra to send more emails per time efficiently

Review Source

SO

Scott O.  
EVP  
E-Learning  
Used the software for: 2+ years

### "Great product if you use their SMTP Server"

November 15, 2019

5.0

We have a number of time constraint email campaigns and must run every week to an existing list of students. This is been easy to Import and Export data through our external CRM to maintain some consistency.

Pros

The application is very easy to use and what the latest update is somewhat more graphical and nature which is a welcome sight. I've been doing email marketing since around the time that email has existed and this product provides a great solution for small quantity 50,000 emails per month.

Cons

The SMTP server would be a nice addition. I put myself through the application process and was rejected both times although Constant Contact in socket Labs had no problem approving the account. Lacking the SMTP server a great deal of me until work is expended to keep the list updated with bad email addresses, unsubscribes and the such.

Review Source

BA

Bertis A.  
Operations Specialist  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "SendBlaster "

December 2, 2022

3.0

Not so good, I was able after long hours, to send some messages but did not receive any response or not so sure if indeed the campaign took off.

Pros

Has a Free option, can down load it easy

Cons

It's functionality, I did find it kind of difficult to creat an email list, and to send email campaign

Reason for choosing SendBlaster

At the time, SendBlaster was the one I encountered first, and wanted to try it, I did not know the functionality of the other app.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Find it unproductive my dealing with SendBlaster

Review Source

AD

Al D.  
Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Terrible/Almost Non-Existent Customer Service. A quick way to get your domain BlackListed."

November 20, 2019

2.0

Don't waste your money. If you're trying to send emails to a massive list, consider getting more targeted leads who are more likely to close and use a service like Send Grid. It's better in every conceivable way. This service is outdated and a large waste of money. I could post an image of my burning the amount of money I paid for this and their "Email Builder" on instagram and get more responses from strangers than you would get from using this application and blasting 100k leads considering my emails weren't even going through. Outdated. Not Worth it.

Pros

The ability to send mass emails cheaper than any other service directly from your own server.

Cons

The platform is almost useless considering modern email systems go moreso off of reputation than anything. The customer service is terrible, good luck trying to get someone on the phone to talk to you, its near impossible. There are no guidance videos, or webinars. The platform itself trys to explain how to use it but doesn't do a good job of explaining the technicalities and intricacies of integration with your domain/email or the nature of your network (static v dynamic) and wont explain how to be successful with a platform.

Alternatives considered

[Bulk Response](https://www.capterra.com/p/178921/Email-Marketing-Software/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendBlaster

Thought it would be Cheaper.

Review Source

BK

Bruce K.  
Ceo  
Animation  
Used the software for: 2+ years

### "Unsuccessful "

November 15, 2019

1.0

Horrible for not discussing the issue. Very unprofessional for leaving me hanging.

Pros

Longtime ago I bought and it worked but at that time new.

Cons

I tried years later to buy the current version and when I went to buy sending time they refused to sell it to me. Nobody gave a reason for their actions. This was a few years back so I took my business elsewhere and told as many as possible not to buy.

Review Source

Response from eDisplay

November 18, 2019

Hello, the review above is not related to Sendblaster but to a third part service (SMTP) provided by another company. Anyway they refused to sell to you the product on base on parameters that protect the whole userbase from spam activities. Maybe they are overprotecting the service but the review is not related to the software. We do support customers for what is in our control not for third part services. We are really sorry about your experience, unfortunatly SMTP service is not easy to manage, specially considering GDPR and spam laws. By the way we are here to help .

VR

Verified Reviewer  
Project coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Sendblaster- For mass communication"

March 14, 2019

4.0

When I was working as a campaigner, I needed quick easy ways to send out mass emails, because the free version of this software is so efficient, it was the best option for me.

Pros

Mass communication is made extremely easy with SendBlaster. I enjoyed a few things, managing mail lists, and how easy it is to monitor. The free version allows one to send emails up to 100 recipients. This is often enough.

Cons

The interaction between the user and software was not beginner friendly, I had to be mentored in learning how to use the software.

Review Source

VR

Verified Reviewer  
Analyst - Digital Marketing  
Commercial Real Estate  
Used the software for: 6-12 months

### "Amazing email marketing tool. "

May 6, 2018

5.0

Pros

Ideal for sending bulk email marketing campaigns with great customization options. Super useful in organizing email campaigns.

Cons

Nothing as of now. The tool is super useful and finds very convenient for all us in our team. Totally hassle free.

Review Source

fZ

fabio Z.  
commerciante  
Computer Hardware  
Used the software for: 6-12 months

### "Mail Marketing ok "

July 12, 2024

3.0

Pros

la struttura e poter utilizzarlo con il cms prestashop

Cons

non molto chiara la gestione dei SMTP va fatto un pacchetto a pagamento a parte

Reason for choosing SendBlaster

ho scelto sendblaster perchè ha la possibilità di essere configurato sul mio cms

Review Source

VR

Verified Reviewer  
Gerente  
Logistics and Supply Chain  
Used the software for: 2+ years

### "SendBlaster: La herramienta perfecta para tus campañas de correo electrónico"

April 19, 2023

5.0

Pros

Es fácil de usar y no requiere conocimientos técnicos avanzados. Es una herramienta económica y accesible para empresas y emprendedores. Lo utilizo desde hace mucho tiempo, ahora hay otros sistemas online para campañas, la ventaja de este programa es que es de pago anual y no tiene límite de envíos

Cons

Las limitaciones de la versión gratuita, solo 100 correos por vez y dos listas de contactos

Review Source

RD

Robert D.  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Complex and buggy"

September 22, 2020

2.0

for 2 months i've been trying to build an active newsletter subscriber base, but this program is just too clunky to be of any benifit. I can do the same thing from my desktop email program and it actually saves my drafts automaticall. At best, this program is only good for automatically having people opt in or opt out via email message.

Pros

Great for managing contact database, clean concise form

Cons

Its Buggy and no autosave! On multiple occasions, i have lost my entire mailer builds. If you do not hit "save draft" repeatedly expect to lose your work over and over. Some buttons will damage your entire project. For example, using a prebuilt template, then clicking "HTML" to view the code (to remove or add items) breaks your current draft. Just clicking view HTML somehow damages your linked codes and replaces the standard HTML with some sort of encrypted script data.

Reason for choosing SendBlaster

EMM was way to expensive, OpenEMM is free but non-intuitive nor user frendly. But hey, both those programs actually work, unlike Sendblaster

Review Source

AA

Alyson A.  
Corresponding Secretary  
Government Relations  
Used the software for: 2+ years

### "Communication with Membership"

November 20, 2019

4.0

We send out all our meeting and other notices to our members via sendBlaster. Once set up correctly it just works. That said, to get it set up correctly involved a tedious correspondence.

Pros

This software does the job of getting out ADA compliant mailings to our members reliably with no issues from our ISP or mail provider. It does so with little issue, efficiency, and a clean interface to importing our every growing and changing membership. It now has a nice interface to creation of messages too. I do want to highlight the ADA compliance. This is essential for our members and trivial to achieve in sendBlaster.

Cons

It's a bit if a pain to import membership changes. I have to specially save them to a cab file and import, always remembering to turn on headers. It would be nice to see a cleaner interface. Also the log files are really hard to read. There needs to be a way to display them later.

Review Source

AM

Amanda M.  
VP of Operations  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Allowed for Large List Sending"

September 29, 2020

4.0

Overall SendBlaster was a good email marketing tool. It allowed for pictures, links, HTML, etc to be inserted into the emails.

Pros

I liked that I was able to use SendBlaster to send emails to large lists of over 5000 people with minimal costs.

Cons

The setup of SendBlaster had to be overseen by an experience tech person.

Review Source

LF

Luisa F.  
Digital marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Prodotto semplice e funzionale "

January 15, 2023

5.0

Pros

La semplicità di utilizzo e la duttilità sono sicuramente due punti di forza del software

Cons

L'editor non mi ha sempre soddisfatta, andrebbe sicuramente curato un po' meglio

Alternatives considered

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing SendBlaster

Per il prezzo

Review Source

Massimiliano Z.  
commerciale  
Professional Training & Coaching  
Used the software for: I used a free trial

### "non al passo con i tempi"

March 14, 2022

4.0

Abbiamo cominciato la nostra esperienza con l'email marketing con Sendblaster, purtroppo nel tempo siamo passati ad altri sistemi più agili e solo nel cloud.

Pros

il prodotto inizialmente andava bene, semplice e snello è stata una piccola rivoluzione (almeno per noi) nel campo dell'email marketing.

Cons

col tempo il software installato ha cominciato a dare problemi sui pc installati a seconda delle policy di sicurezza delle diverse aziende. alla fine siamo migrati su altre soluzioni cloud senza installazione.

Review Source

KJ

Kim J.  
  
  
Used the software for:

### "Value for Money"

November 3, 2016

5.0

Very easy to use and you get Value for Money. Easy to setup for beginners, and many templates and functionalities.

Review Source

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