User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users.
This fills a gap
Comments: I think this would be helpful for a host of products.
Pros: 1. Everything to understand and manage feedback in one place.
2. Good workflow.
Cons: 1. It would be good if there were things like sentiment analysis. 2. Praises from users are not shown in widget on the client website.