MyBoxOffice.us

MyBoxOffice.us

5 / 5 7 reviews

Who Uses This Software?

Non-profit performing arts venues and auditoriums.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • MyBoxOffice.us
  • www.myboxoffice.us
  • Founded 2010
  • United States

About MyBoxOffice.us

Online and box office ticketing solutions for non-profit performing arts, theaters, and venues. Full ticketing suite offered AT NO COST towards the venue that includes online ticket sales, season tickets, print-at-home-tickets, reserved and general admission ticketing, ticket distribution and more! NO CAPITAL INVESTMENT NECESSARY for qualified non-profit venues. MyBoxOffice.US will provide all necessary equipment including ticket printers.


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MyBoxOffice.us Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

MyBoxOffice.us Reviews

My Box Office works for us!

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fees for online ticketing and credit card processing are low and get charged to the customer, so we, as a non-profit, don't lose out a percentage of every ticket. This is a GREAT aspect. Also, the ticket printer works flawlessly, making our ticketing process so much more professional than in the past.

Cons: There are SO many options in each drop-down menu (we only use a few in our small operation) that the process can seem daunting at first to our volunteers, but with training they see how simple our system really is.

Overall: We decided on My Box Office when we decided to move into online ticketing for our small theater. They gave us flexibility in that some of our shows are General Admission, some are Reserved Seating, and some use other venues with different seating requirements. This software works for all of those options, and customer service has been great in helping us figure out how to make it all work, even with flexible wheelchair seating spaces! They helped us set up the credit card processing and that has been very smooth. Our Reserve Seating, night-of-show box office functionality has never been smoother!

Recommendations to other buyers: Our Customer Service Rep, Florin, is great to work with - immediately responsive when I have a question, and I can unreservedly recommend this product to anyone needing online ticketing services.

We've been extremely happy with how this has changed our box office tracking and reporting.

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - the software is easy to use in both the front end (web) and back end (admin). The customer service is terrific. Our account manager is available to us on an as needed basis and is friendly and knowledgeable. Every issue we have had has been fixed in a very short time.

Minor cons: the tiered pricing on general admission tickets is not as clear as it could be on the web side and a little difficult to manage on the back end as well, but the process is straightforward.

This company took us to the next level.

Jan 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After calling upon several ticketing software companies MyBoxOffice.us was the only one that had extremely professional software and personal customer service. I can call upon them any time of the day and they are always their to help with any need.

Vendor Response

by MyBoxOffice.us on January 21, 2016

Thank you Greg. It is an honor supporting you and the City of Carrollton's Cultural Arts Center. It is definitely a real pleasure see someone going from paper to online ticketing and call it a success out of the box! Thanks again.

Invaluable to our organization. Every aspect from beginning to end was superior.

Jan 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It would be hard for me to find any cons with MyBoxOffice and the use of its online ticketing system to sell tickets to our annual Nutcracker production. From beginning to end, the process was smooth and instrumental to our production's success. Florin, our direct contact with MyBoxOffice, not only helped us with sales but the marketing of our production. His guidance and suggestions were a big part of our 2015 Nutcracker season be our most successful in our organization's history. He was readily available to answer any questions from our staff as well as customers buying tickets to our performances. In addition, he was at every one of our performances assisting patrons and selling additional tickets. He is a gem. Our organization surveyed our families that were involved in our production and the overall satisfaction rate using the online ticketing system was superior. The convenience and easy process to purchase tickets was very much appreciated. The bonus of being able to select their own seats and print tickets from home was mentioned most from our families as to why they loved using this software. Not only was the use of the software and online process advantageous but assisted us with timing of performances as well over 90% of tickets were purchased in advance so there were no long lines at the box office on performance days. My organization cannot recommend MyBoxOffice enough. We will certainly be using them again not only for our Nutcracker season but other upcoming performances as well.

Vendor Response

by MyBoxOffice.us on January 19, 2016

Thank you Martha. It was truly a pleasure helping your organization with your wonderful rendition of the Nutcracker for the second year in a row and being able to beat last year's record. We look forward working with you and your staff for many years to come. Thank you for your support.

The Best Ticketing Company out there!

Jan 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use. And customer service is tops. Anytime we have had questions we have them answered immediately. I highly recommend MyBoxOffice.us

Vendor Response

by MyBoxOffice.us on January 18, 2016

Thank you Brenda for your review. It is our honor to provide the Raton Arts and The Historic Shuler Theater with our services and a true pleasure working with you and your staff.

The Florida Ballet

Nov 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The ticketing system is perfect. Ease of use, accurate, friendly. I communicate with Florin almost everyday and he always has time for my good and bad questions. He took a huge load off my shoulders with his expertise. He is personal, professional, and wonderful to asset.

International Ballet Academy of Norwell Nutcracker performances and Spring performances

Oct 24, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been complete satisfied with ticketing services receive. In addition to the services I have been extremely impressed with the tech help! They were always helpful and very fast and explaining and/or adjusting whatever we needed. This service has been a great comfort to us by allowing us to concentrate of the artistic aspect of each performance and not worry about the ticketing. I recommend this firm and especially Florin Petrutiu highly!!