# MyBoxOffice.us Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyBoxOffice.us Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/132199/MyBoxOffice-us --- # MyBoxOffice.us Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyBoxOffice.us ## What is MyBoxOffice.us? Online and box office ticketing solutions for non-profit performing arts, theaters, and venues. Full ticketing suite offered AT NO COST towards the venue that includes online ticket sales, season tickets, print-at-home-tickets, reserved and general admission ticketing, ticket distribution and more! NO CAPITAL INVESTMENT NECESSARY for qualified non-profit venues. MyBoxOffice.US will provide all necessary equipment including ticket printers. ## What is MyBoxOffice.us used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyBoxOffice.us?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.myboxoffice.us&name=MyBoxOffice.us) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyBoxOffice.us 4.9 (12) VS. [4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (12) Ease Of Use 4.3 (146) Value For Money 5.0 (6) Value For Money 4.0 (126) Customer Service 5.0 (12) Customer Service 4.2 (143) ## MyBoxOffice.us alternatives [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132199/MyBoxOffice-us/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Employee Management Track employee schedules, availability, and performance across projects and tasks Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Mobile Ticketing Allowing users to order, pay for, obtain, and validate tickets using mobile devices MyBoxOffice.us 17 features Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Searchable repository of information about clients Track employee schedules, availability, and performance across projects and tasks Obtain tickets via Kiosk upon arrival at event Allowing users to order, pay for, obtain, and validate tickets using mobile devices Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Grants the users access to all events for one season For selection of seat at booking or check-in Create and manage ticket reservations for various events Built-in website builder or integration with third-party site Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 5.0 (6) ### Starting price Contact vendor for pricing Free trial available Value for money 5.0 (6) 5.0 Based on 6 reviews ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BB Brandon B. President Performing Arts ### "Great product and partner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2020 Pros MyBoxOffice.us has been a great asset to us from day one. From the first conversation, I knew that they would be a good partner for us. The amount of software, equipment, knowledge and assistance they provide is unbelievable. Great support all the way around. We searched for an online ticketing company for a few years and never found on that was this good. We have seen a noticeable increase in ticket sales since implementing MyBoxOffice.us. The online and box office programs are very user friendly and easy to use. The software produces many helpful reports for attendance, accounting, etc. All around this is a great company and a great partner to add to your non-profit theater's team and boost your ticket sales. We could not ask for anything better and they continue to amaze us with their knowledge and support! Cons Training is a must for your box office workers, and the box office software can be a little confusing to some. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tim C. Director Performing Arts ### "Best Ticketing Software for the Money" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2019 Our venue is a mid-size venue and our resources are fixed. This software for us has been the best option that we have found to support our Box Office functions. Pros This software comes with the best support of any program that I have used in my 30+ years in the industry for performing arts. Cons Some of the pathways are different than other daily programs that you use. Once you learn how to use all the features, the program is great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jennifer B. Managing Director Performing Arts ### "MyBoxOffice has great customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2019 Just great! As a business I enjoy working with them and so I will do what I have to to bring my patrons around to learn the system. Customer service is more important to me then finding a system that suits everyone (which probably doesn’t exist anyway). Pros They have a solid call center and great customer service. I’ve really liked being able to call them and talk directly to someone when I have a problem or question even just via text and email too when needed. It’s definitely been a learning curve for my patrons using the system but thats going to happen no matter what you do especially with the older generation. I’d say there are definitely some tweaks to better serve my individual community but I’m not worried. With my project managers help I know we’ll find a solution that will benefit us for years to come. Cons There are some aspects about the system that my community couldn’t wrap their head around. A couple things about the system aren’t universal ticketing steps you find on most theatre websites which can be confusing but as I said before the older generation doesn’t always want to learn a new system or any system for that matter. It’s something we’ll always have to deal with but hopefully as we evolve and find out what our community needs so will the MyBoxOffice system. Reasons for choosing MyBoxOffice.us We chose this over EventBrite because of their options for Season Subscriptions and hands on customer service. EventBrite would have required my staff (which doesn’t exist) to take care of this ticketing option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Margo P. Associate Director Events Services ### "Hands on! Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2019 Overall it has been a pleasure working with myboxoffice.us. They go above and beyond with their customer support. The marketing and app features are a definite perk and the feedback about our events and set up from our main contact Florin has been very constructive. Pros I love that we can have a dedicated page for our events. Working with MyboxOffice.us is also a pleasure and we get very personal service so I don't have long wait times. merchant fees and customer fees are very reasonable. Cons the software itself can be a little cumbersome so training is definitely needed. I think they are upgrading their system so that might help. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Very costly fees. plus heard great things from another local organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Robert O. vp emma bd of directors Music ### "Great Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2019 We are getting a box office system tailored to our needs, not one overpowering and designed for a fortune 500 comp. We do not have the expertise to be able to handle a system that does everything for everybody. Pros Its flexibility, ease of use and able to train multiple persons in its use and operation. Cons Would not handle our mailed in donations. Will be handled in the future. Switched from [Leap Patron Management](https://www.capterra.com/p/118188/PatronManager-CRM/) Too complex to use and required a lot of learning by one or two people. Not easy to use or implement. Costly as well Reasons for choosing MyBoxOffice.us yes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PE Pam E. Administrative Coordinator Non-Profit Organization Management ### "My Box Office works for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2016 We decided on My Box Office when we decided to move into online ticketing for our small theater. They gave us flexibility in that some of our shows are General Admission, some are Reserved Seating, and some use other venues with different seating requirements. This software works for all of those options, and customer service has been great in helping us figure out how to make it all work, even with flexible wheelchair seating spaces! They helped us set up the credit card processing and that has been very smooth. Our Reserve Seating, night-of-show box office functionality has never been smoother! Pros The fees for online ticketing and credit card processing are low and get charged to the customer, so we, as a non-profit, don't lose out a percentage of every ticket. This is a GREAT aspect. Also, the ticket printer works flawlessly, making our ticketing process so much more professional than in the past. Cons There are SO many options in each drop-down menu (we only use a few in our small operation) that the process can seem daunting at first to our volunteers, but with training they see how simple our system really is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Susan P. Director of Operations ### "We've been extremely happy with how this has changed our box office tracking and reporting. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 19, 2016 Pros - the software is easy to use in both the front end (web) and back end (admin). The customer service is terrific. Our account manager is available to us on an as needed basis and is friendly and knowledgeable. Every issue we have had has been fixed in a very short time. Minor cons: the tiered pricing on general admission tickets is not as clear as it could be on the web side and a little difficult to manage on the back end as well, but the process is straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Greg G. Technical Coordnator ### "This company took us to the next level. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 19, 2016 After calling upon several ticketing software companies MyBoxOffice.us was the only one that had extremely professional software and personal customer service. I can call upon them any time of the day and they are always their to help with any need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2016 Thank you Greg. It is an honor supporting you and the City of Carrollton's Cultural Arts Center. It is definitely a real pleasure see someone going from paper to online ticketing and call it a success out of the box! Thanks again. ML Martha L. Administrative Director ### "Invaluable to our organization. Every aspect from beginning to end was superior. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 18, 2016 It would be hard for me to find any cons with MyBoxOffice and the use of its online ticketing system to sell tickets to our annual Nutcracker production. From beginning to end, the process was smooth and instrumental to our production's success. Florin, our direct contact with MyBoxOffice, not only helped us with sales but the marketing of our production. His guidance and suggestions were a big part of our 2015 Nutcracker season be our most successful in our organization's history. He was readily available to answer any questions from our staff as well as customers buying tickets to our performances. In addition, he was at every one of our performances assisting patrons and selling additional tickets. He is a gem. Our organization surveyed our families that were involved in our production and the overall satisfaction rate using the online ticketing system was superior. The convenience and easy process to purchase tickets was very much appreciated. The bonus of being able to select their own seats and print tickets from home was mentioned most from our families as to why they loved using this software. Not only was the use of the software and online process advantageous but assisted us with timing of performances as well over 90% of tickets were purchased in advance so there were no long lines at the box office on performance days. My organization cannot recommend MyBoxOffice enough. We will certainly be using them again not only for our Nutcracker season but other upcoming performances as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2016 Thank you Martha. It was truly a pleasure helping your organization with your wonderful rendition of the Nutcracker for the second year in a row and being able to beat last year's record. We look forward working with you and your staff for many years to come. Thank you for your support. BF Brenda F. Executive Director ### "The Best Ticketing Company out there!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 18, 2016 Very easy to use. And customer service is tops. Anytime we have had questions we have them answered immediately. I highly recommend MyBoxOffice.us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 18, 2016 Thank you Brenda for your review. It is our honor to provide the Raton Arts and The Historic Shuler Theater with our services and a true pleasure working with you and your staff. [View all Reviews](https://www.capterra.com/p/132199/MyBoxOffice-us/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)