Who Uses This Software?

All Enterprises


Average Ratings

135 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month
  • Pricing Details
    Free Upto 25 Devices. Try On-Premises or On-Demand
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ManageEngine
  • www.manageengine.com/
  • Founded 1996
  • United States

About ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind.


ManageEngine Mobile Device Manager Plus Features

  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Onsite Printing
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Surveys & Feedback
  • Timeout
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Self Ordering
  • Surveys & Feedback
  • Timeout
  • Activity Reservations
  • Digital Signature
  • License Management
  • Onsite Printing
  • Remote Access
  • Secure Browsing
  • Ticket / Order Fulfillment
  • Touch Screen
  • Usage Reporting
  • Virtual Keyboard
  • Wireless Internet Access
  • Automatic Device Recognition
  • Data Management
  • Deployment Management
  • Inventory Management
  • Maintenance Utilities
  • Procurement Management
  • Remote Update / Installation
  • Software Management
  • Synchronization Management
  • Wireless Network Support
  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring

ManageEngine Mobile Device Manager Plus Reviews Recently Reviewed!


Does what we need it to do. While alittle rough around some edges, this MDM shines by its features.

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup with a relatively straightforward dashboard layout. Where as a handful of other MDMs I have trialed are a bit overly-feature rich and have awkwardly placed menus, ManageEngine's MDM layout is one that makes sense, and integrates all of the things that a school district like ours needs.

While trialing this product on a half dozen android tablets, they were a breeze to lock down, and we were able to group them up and drill down and apply policies on group and individual basis' with out too much struggle at all. Geo-tracking, Android Apps for Work Integration, individualized and group-based app approval, but also curating a custom app store, swift QR Enrollments, and user assigning are all big things we need in a MDM. And of course, a few hidden gems like the web clips, and the integrated remote monitoring are wonderful additions to a otherwise comprehensive device management platform.

Cons: Only a couple concerns with the product itself.

For some, the policy profile layout can be a bit overwhelming for some. We only have 5 schools, but certain things require a new profile for each minor change, like 1 profile for each WiFi profile you have to deploy, and each webclip requires its own as well. While straight forward, it can get make the profiles page a bit messy as you keep adding on to them, and should changes need to be made, going back between them can take a bit of time. Small thing, but a critique none the less.

Another small critique is we had some issues connecting via the remote monitoring. Either it's our network or the service, but we were only able to get it working a couple times, and it requires a couple steps of user interaction to start the session more than I would like.

The only noteworthy concern I experienced, & I will speak with a Customer Service rep for more info, is that I experienced a policy / app syncing issues on more than 1 occasion during deployment. During initial enrollments, I had instances where apps did not get downloaded to the devices, I had policy's that would not refresh despite manually refreshing them on the tablets themselves, and twice when I decided to remote wipe the device, the device did not wipe, despite it marked as removed from the console - where I then had to manually remove the mdm app from the tablet itself via a override code.

Overall: The ability to manage our mobile devices effectively and efficiently in a work and school environment.

Vendor Response

by ManageEngine on November 05, 2018

Hello Maximilian,

Greetings from ManageEngine!

We'll consider your feedback and look into ways to ease profile management. Could you elaborate on the difficulty faced during remote control as well as app/profile syncing on devices, so that we can work on the same.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Capterra loader

ME MDM

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Platform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good.

Cons: Some issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent.

Overall: With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution.

Vendor Response

by ManageEngine on November 04, 2018

Hello Alberto,

Greetings from ManageEngine!

Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Made my life massively easier

Jun 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have more than 200 tablets around the UK with local councils. With Zoho I can remotely update the company software, lock problem users down to kiosk mode and stop them from watching TVPlayer on their lunch and using all the data allowance. Everything is in a single system, unlike Knox, is much simplified over other systems and even a total novice like me managed to pick it up in the space of a day or two.

Cons: There's a few things we'd love this to do... Remotely push json files to a set directory on the SDcard, and the one thing that knox has over ME, allow us to set the layout of the home screen. But the premium for Knox is not worth that single feature.

Overall: The management of our devices all round the UK was easy to setup and is rolling out now. Our primary concern is to minimise suppor calls, and this software allows us to remotely control the device, the applications installed, system updates and all other issues we come across on a daily basis. This means we can proactively push the latest version of our software out to all the tablets when it is released, saving us the hassle of having to talk end users through the update process.

plus we can lock down the problem users to kiosk mode and completely limit their access to anything but the work applications.

Our customers also have their own applications that they use, and we can manage these on behalf of our customers, offering a much more streamlined, yet personalised service.

Vendor Response

by ManageEngine on June 06, 2018

Hello there!

Greetings from ManageEngine!

I'll pass on your requirement of distributing JSON files to mobile devices, to my engineering team.

Additionally, we've been working on the home screen customization feature and this will be released soon.

If you provide your requirements for both cases, it'll help us understand it better.

You can e-mail any further queries to either me or to mdmcloud-support@manageengine.com

Great and innovative. Perfect for Business.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface presents all that is needed. Remote troubleshooting with ease when using Managed Engine. Registering our product is easy. I love the format. "Lock mode" is very good in helping us with missing Tablets. "Location" function helps us find our Tablets. Remote wipe works flawlessly.

Cons: Blacklisting needs a bit of work. We received multiple e-mails "per APP" that was blacklisted. I suggest a single e-mail with the list of Blacklisted APPs.

Overall: A great asset to our company. Helps us control the Tablets we deploy to our employees.

Vendor Response

by ManageEngine on July 14, 2018

Hello Chan,

Greetings from ManageEngine!

We are revamping App Blacklisting and this enhancement will ensure you get one e-mail instead of multiple mails, as you suggested.

In case of any further feedback/queries, you can contact mdmcloud-support@manageengine.com

Capterra loader

The overall experience ha been satisfactory, works well with samsung devices with android version 5

Jul 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very good solution for samsung devices, works seamlessly with these devices and takes away the pain of setting up devices from scratch. You just need to give the device internet access and enroll and sit back and relax. the support is also good for the product, I normally get any issue resolved within an hour.

Cons: Working with other android devices can be painful at times. Features that are available for samsung devices are not available for other android devices so you are kind of limited to device selection if you want to benefit from the full package.

Overall: We operate in a country where mobile data is prices are on the high side and we provide tablets to health workers fro disease surveillance and reporting, however without MDM we had issues with users misusing the data sent to the tablets. As soon as we introduced MDM plus on the device we were able to stop data misuse by staff and resulted i us abling to reliably estimate data cost to run the devices in the field.

Vendor Response

by ManageEngine on November 04, 2018

Hello Aiah,

Greetings from ManageEngine!

We support more features for Samsung as it provides additional APIs for this purpose while in other Android devices we support almost all the basic features.

In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

quick to setup, low learning curve

Jul 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: has some neat features, like remote view/control.

the app distribution feature is really nice to have, especially with the ability to blacklist certain apps.

enrolling and provisioning devices is straightforward once you get the profile and groups setup

updates to device profiles are pushed to devices, you don't have to wait for the device to check in

Cons: the deprovision of devices is a little confusing.

android device support is limited compared to iOS. some features are only available to iOS even though the same features are available to android in other MDM software, like adding a WPA/WPA2 Enterprise WiFi profile

Vendor Response

by ManageEngine on November 04, 2018

Hello,

Greetings from ManageEngine!

Support for features in particular platforms can be given only based on what types of APIs are publicly available. That said, you can configure Wi-Fi on Android as explained in the link below:

http://bit.ly/mdm-wifi

In case of future queries, you can mail us at
mdmcloud-support@manageengine.com

Capterra loader

Hits the right notes

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has strong functionality and yet is user friendly enough to allow us to exploit the functionality. We were also impressed with its ability to work with some older operating systems. In transport we could not always expect the devices to be state of the art.

Cons: Some of it is a little clunky we had some issues with registration but for all its functionality we were able to persevere and overcome the teething challenges.

Overall: We were impressed with the wide platforms with worked with and the functionality. All with a great price point. I think it represents good value for money.

Vendor Response

by ManageEngine on November 04, 2018

Hello Grant,

Greetings from ManageEngine!

We'll look to improve workflows to ensure easier learning curve. In case of any future queries, mail us at mdmcloud-support@manageengine.com

This software isn't bad.

Feb 22, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

Cons: I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

Vendor Response

by ManageEngine on November 05, 2018

Hello David,

Greetings from ManageEngine!

We'll consider your feedback and work on the interface.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

MDM Out the Box and away you go

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to setup and start managing devices. Covers all our devices, ios, android and windows, with the ability to have clear policies for both personal and business protection. The ability to remotely view and control as well as locate, lock and wipe if required, but being able to have control and secure the corporate data on the device

Cons: Nothing to not like. Maybe the ability to control access to data dependant on location

Overall: Great addition to the toolbox in order to be able to easily have visibility and manage devices that have access to corporate data. Very minimal interaction from the user for the rollout and updating

Vendor Response

by ManageEngine on November 04, 2018

Hello Peter,

Greetings from ManageEngine!

We're already working on Geofencing, the feature you've requested and it'll soon be available on MDM. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Innovative and easy to use. Great for small and large businesses.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Allowed us to remote into our User's devices and help troubleshoot. - Allowed us to disable our devices if it ever gets stolen or lost. - Set up is a breeze. + Instructions are easy to follow - Has a great inventory system.

Cons: - Sometimes site takes a bit to load (not sure if it is just my internet or my computer) - At rare occasions, customer support responses take a bit too long.

Easy and visually intuitive to use

Apr 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has everything that you need for managing your devices with ease. The logical structure of profiles is easy to understand and deploying settings to many devices simultaneously is effective and easy,

Cons: The way you differentiate between multiuser profiles and single user profiles isnt totally obvious. The upload of user lists is somewhat restrained when it comes to what type of data you want to upload

Vendor Response

by ManageEngine on June 06, 2018

Hello there,

Greetings from ManageEngine!

Could you elaborate on what was difficult with the demarcation of single user and multi-user profiles as well as user data upload? I'll pass your requirements to my team, once I get all the information.

For any future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Capterra loader

A nice and simple product to control over your devices

Aug 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity and guided procedures.

Well designed web interface.

Ease of execute all included features.

Cons: The trial period was too short for me.

Some very little improvements can be done in the interface.

Overall: Simplicity and features rich product like this make you able to have the complete governance of your devices. The enroll procedure is very simple and fully guided in the web interface, so this make very simply to add every device you want without having to be a guru.

Vendor Response

by ManageEngine on November 04, 2018

Hello Giovanni,

Greetings from ManageEngine!

You do get the option to extend your trial on the product, a week for the initial trial expiry.

Could you elaborate on what is to be improved on the interface?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

The MangeEngine MDM software is easy to set up and use. Extensive tips & tricks help docs great too!

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is great, easy for small business owners to learn and mange their devices like large corporate style tools provide. Software concepts easy to understand, interface dashboard gives good overview and status of devices. Their extensive help docs are invaluable in guiding you through the complexities of the Apple and Android processes to MDM. You may start using system free for 25 or less users which gives you a chance to understand the workings of MDM before tackling a larger deployment. System then expandable to meet business growth needs. Price point very good as well.

Cons: The MangeEngine MDM is an awesome tool in and of itself. The con is dealing with Apple and Android platform requirements/rules/regs, which is no fault of ManageEngine makers. They have done a great job providing guidance documents and tips/tricks to understand the manufacturers complexities of enrolling their devices into the MDM software.

Overall: Allows remote management of corporate owned smart device assets

Vendor Response

by ManageEngine on July 14, 2018

Hello Neal,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

One single tool for all my needs of a MDM for good price.

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It fits all our purposes. It is flexible by providing different enrollment Methods and supports all current available OS. The System is very user friendly. Cool reporting. The support is very willing to help and are reacting on every call very fast. Princing is good!

Cons: It´s not working good with all Browsers. On my Android I can login but not use the profile details for example. With MS Edge I always have to reload some sides. To connect the AD is possible, but very complicated. On a phone call with the support Team they said that the ZeroTouch enrollment is not working. So the Question is why it´s there visible.

Capterra loader

I was amazed at the ease of setup.

Jun 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The pricing is very competitive and the setup /config was very straightforward. We were having an issue with our current MDM conflicting with a push-to-talk applicaiton used here and Manage Engine's MDM had no such issues.

Cons: Although you are able to extend your 30 day trial period beyond the initial 30 days by filling out different customer reviews on various sites... it's kind of a pain to have to complete this to further test the software. I found it difficult to completely setup all of our profiles - locking down application usage and controlling software within 30 days.

Vendor Response

by ManageEngine on November 05, 2018

Hello Jeremy,

Greetings from ManageEngine!

You can actually extend your trial without giving reviews by following the extend trial instructions shown on MDM a week before your initial trial expiry.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

mdm

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the large amount of options you have to control your devices

Cons: It could be a bit faster sometimes, if you refresh a page

Vendor Response

by ManageEngine on November 04, 2018

Hello Busse,

Greetings from ManageEngine!

We'll take your feedback regarding speed and work on it. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Perfect for managing our fleet of tablets

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It fits all our field of application. So we can easily update our own apps at any time without having to collect the tablets, everything from the desktop feasible. Supports all currently available operating systems. The system is very user friendly. Location of the devices is perfect if something should disappear.

Cons: No problems so far. Maybe simplify the menu navigation a bit. Groups and profiles is a bit confusing.

Vendor Response

by ManageEngine on November 04, 2018

Hello Klaus,

Greetings from ManageEngine!

We'll definitely look into your feedback regarding navigation. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Quick to get started, easy to use, lots of functionality

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to get started, good help through links, good overview, easy to navigate. Impressed by the support! Supports profiles for Samsung devices, lots of options to give full control of the device. Very affordable compared to other products doing the same.

Cons: Don't support silent install/update with Enterprise App, unless using Android for Work. Cant retain different versions of same app (but is promised by summer 2018).

Overall: Better management of our tablets.

Vendor Response

by ManageEngine on November 05, 2018

Hello Stigh,

Greetings from ManageEngine!

You can actually install enterprise apps without using Android for Work in case of Samsung devices. You need to configure Android for Work only for Non-Samsung devices. As you said the multi-app version feature is currently being worked upon and will be available soon on MDM.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Delivered everything we were looking for in managing our staff mobile devices

Jan 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Restricts access to Web browsing, social media etc on company phones

Allowed simplified interface for our staff (limited apps available)

Company branding on wallpaper is locked

Cons: Not a consistent outcome with different Android devices, but core functions work (silent install of apps has not been consistent)

Vendor Response

by ManageEngine on November 06, 2018

Hello,

Greetings from ManageEngine!

We support additional policies and features for Samsung devices as it provides extensive APIs for the same. Currently, we're also looking at partnerships with other OEMs to provide additional features.

In case of any future queries you can mail us at mdmcloud-support@manageengine.com

Cost effective and value for your money.

Apr 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There's lots of help available to get you started. The company is always improving the MDM to make it easier for you to manage and operate it. Manage Engine has allowed us to implement over a very short period of time with the stringent requirements set out by our Japan counterpart.

Cons: There is nothing wrong with the MDM. Only thing is that the email invites sometimes reaches the recipient around 10-15 minutes after you have submitted from the MDM.

Overall: We are able to manage all our devices and a more secure way. There is also a capability to be able to remotely view and remote control your devices as well.

Vendor Response

by ManageEngine on June 06, 2018

Hello Arthur Collin,

Greetings from ManageEngine!

We will work on your feedback regarding latency in the enrolment invites.

In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Effective and Efficient use of and MDM Solution

Oct 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Familiar with Manage Engines other interface's and is similar to solutions we already use. The different options available within the MDM for managing all functions within the devices, device messaging, remote wipe, and inventory management.

Cons: Some of the menus are hidden within other submenu's. Determining the sub directories associating the way groups and profiles interact with eachother.

Vendor Response

by ManageEngine on November 04, 2018

Hello Stephen,

Greetings from ManageEngine!

We'll consider your feedback regarding menu positioning and work on it. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Easy to use and has some good functionality

Nov 26, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Free for up to 25 users. Easy to use.

Does everything necessary to accomplish the tasks required for system administration. It has a user friendly front end and is easy to navigate and generate reports.

Cons: Help and technical info can be a little hard to find.

Cloud base has no active directory support

If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

Vendor Response

by ManageEngine on November 06, 2018

Hello Robert,

Greetings from ManageEngine!

The help documentation is available on the website which can be accessed from the product from the top menu as well.

MDM now supports AD integration. The lack of support for lower versions of Android is because Google hasn't provided support for features in these versions.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Very easy to use and understand for anyone.

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You don't have to be an IT guy to get up and running with this product. Video walkthru's answer most questions and it is easy to maneuver thru menus and settings.

Cons: Some things could be a little easier but I was still able to figure it out and I have very basic managing systems knowledge.

Overall: I am able to set up and manage our tablets and phones that are distributed to field workers for mobile data collection.

Vendor Response

by ManageEngine on July 14, 2018

Hello Craig,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Capterra loader

Simple, cost effective and feature rich

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to choose between a local server based license as well as a cloud based licensing model. One of the few software companies that to this day still supports perpetual licenses.

Cons: Not really ManageEngine's fault, more so a limitation of IOS and that is the ability to stop IOS updates occuring during the business day. Come on Apple!

Overall: Remote control, easy device configuration, asset tagging

Vendor Response

by ManageEngine on May 30, 2018

Hello Paul,

Greetings from ManageEngine!

Apple in its recent iOS 11.3 release, lets you restrict manual OS updates by the user when an OS update policy has been distributed.

We've already support it in our Cloud beta setup. You can send a mail to mdmcloud-support@manageengine.com to have it immediately enabled in your setup.

In case you've any other queries, do not hesitate to either contact me or send a mail to mdmcloud-support@manageengine.com

I have test trial version. Very interesting product.

Mar 20, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease to use, full mobile device management functionality. I'v some difficulties to enroll device, but How Tos, Knowledge Base, video tutorials very helpful and makes solving problems easy.

Cons: I had one problem of remote control of Android 7.0 device.

I'm very interested in management platform for desktop and mobile from one console. Today it cant manage MacOS laptops. I hope MenageEngine will combine MDM and Desktop Central in near future.

Overall: Cheap MDM

Vendor Response

by ManageEngine on November 05, 2018

Hello Serge,

Greetings from ManageEngine!

Could you elaborate on what difficulty you faced with taking remote control of Android devices?

Further, with MDM you can manage Chromebooks, Windows laptops as well as MacBooks. Also, MDM is already available as an add-on to Desktop Central.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Overall very good, functionality and ease of use are plus points.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: User interface is very straight forward to navigate

Easy to set up

Performs as expected

Enrolment options are fast and efficient

Help topic on user portal are very useful too

Cons: Not much so far, slight issue using the short URL on the enrolment invite email but

the option to use the full link circumvented this.

Overall: The main plus point is how easy it is to use and set up, it works as expected and is not overly fussy or clunky.

Vendor Response

by ManageEngine on November 05, 2018

Hello Stefan,

Greetings from ManageEngine!

We'll look into the shortened URL issue and work on it. In case of future queries you can mail us at mdmcloud-issues@manageengine.com

Capterra loader

Easy to use and just works

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease and speed of enrolling both Android and Apple phones. Unattended App deployment works nicely for Android and Apple

Cons: Deleting unwanted app's seems to be an issue. Unable to re-assgin users without re-enrollment. Having issues renaming devices/

Vendor Response

by ManageEngine on June 07, 2018

Hello Steve,

You can delete unwanted apps by just blacklisting them and also prevent subsequent installation of non-compliant apps using restrictions, present under profiles.

You can re-assign users from the enrolment view itself just by modifying the user e-mail.

In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Summerland Express Freight Review

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The IT support for this product have been very helpful.

Cons: Initially there was a lot of contacted needed with IT support to setup the software.

Overall: We are able to allocate a large amount of devices to employees and manage these devices from a remote location.

Vendor Response

by ManageEngine on November 04, 2018

Hello Ben,

Greetings from ManageEngine!

Could you let us know what problems you faced initially?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Indispensable tool for managing large amounts of company devices.

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: We were able to get up and running in very little time with a trial that required no manual setup on their side. This was huge as we were testing a deployment just days before rolling out. They have very helpful video tutorials on how to work with their system. Their customer service is very responsive. They have a long enough trial (with extensions available by writing reviews, such as this one), and it's free for up to 25 devices, which is great for an initial rollout.

Cons: I'd like to be able to handle multiple versions of one app at the same time, to have a cadre of beta testers before rolling out to the whole organization. I also ran into a nasty bug by having a single quote in my MDM name on the Apple side of things, so escaping user input is not always done apparently.

Vendor Response

by ManageEngine on November 05, 2018

Hello Caleb,

Greetings from ManageEngine!

We've been working on handling multiple versions of the same app feature and it'll be available soon on MDM. Also, could you tell us which parameter had the escape sequence not done so that we can work on the same?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

Best MDM For Me

Sep 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Learning Curve

Instant Support for both chat and email

relative ease of use

Cons: Lacking in some features

no time-line on when those features will be relased

Overall: We're based in The Bahamas and many of my clients have absolutely no form of mobile management system in place this software was a great fit, not perfect nor the easiest but once you get the swing of things you will love it, it is also very valuable in terms of costs

Vendor Response

by ManageEngine on November 04, 2018

Hello Bradley,

Greetings from ManageEngine!

Could you let us know what features you'd want on MDM?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Great software for the price

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Huge feature set very competitively priced support is very helpful Has an awesome remote shadowing feature which really sold it for me

Cons: Support can sometimes be a little difficult to understand and are in a different timezone to me. but that's the only thing i can think off. Would be nice for it to be cheaper but that's the same with every product

Honest product and good bang for the buck

Oct 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Low cost

- Good range of functions available

- Good Support

- Ease of use

Cons: - Difficulty of pushing apps updates on Android devices...

- Remote desktop on ANdroid devices works half of the time

Overall: Overall, it's a good product. I haven't tried out other products, so it's hard to judge, but what pushed me to continue with this product was the low cost and that it was resolving my main issue: manage over 100 Android Devices and restrict the apps they could use. That part works great...

There's some issues with remote desktop and also app updates but could be a version issue. I use Samsung devices, but with an older OS (5.1). Also, I use the same Google Account for the Google Play... Could also be that my problem... Anyway, it's not that big of a deal for now... The rest works perfectly fine and I'm pleased with the product in general.

Vendor Response

by ManageEngine on November 04, 2018

Hello Cedric,

Greetings from ManageEngine!

Regarding the stated issues, you can raise a ticket on the same as well as mail any future queries to mdmcloud-support@manageengine.com

Excellent product which is getting better everyday

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Device Tracking is excellent, good set of Android restrictions, New content management functionality

Cons: Slow features release for cloud based software, support con sometimes be lacking in technical knowledge

Vendor Response

by ManageEngine on November 06, 2018

Hello Blair,

Greetings from ManageEngine!

We'll consider your feedback and work on the same.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Capterra loader

Exactly as advertised, great for SMB

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Favorite thing was ease of use and how all of the functions worked right away. This was the cloud version.

Cons: There's a few features I would have liked to see in the suite, but most of them are being worked on. In terms of getting a fundamental MDM capability up and running quickly ME MDM fit the bill nicely.

Vendor Response

by ManageEngine on November 04, 2018

Hello Gary,

Greetings from ManageEngine!

We'd love to know more about the features you'd like to add to MDM. You can share that as well as have your future queries mailed to mdmcloud-support@manageengine.com

It's a life saver

Sep 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Helps to manage all corporate phones in one place

Allows to maintain multiple profiles group, hence maintaining application access according to the tier level becomes very easy

Ability to automatically push software to be isntalled

Cons: Takes a bit of time to learn how to use the software

Vendor Response

by ManageEngine on November 04, 2018

Hello Yashas,

Greetings from ManageEngine!

We'll look into your feedback and try to reduce the learning curve.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

A Handy product

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Managing device functions and pussing apps are very easy

Cons: Need to add FRP administrator function since we are using this to manage student devices

Overall: Very useful. easy to use and manage devices

Vendor Response

by ManageEngine on November 04, 2018

Hello Hussain,

Greetings from ManageEngine!

You can choose to disable factory reset via restrictions under Profiles. Further, we're already working on Enterprise Factory Reset Protection(EFRP) which'll be available on MDM soon.

In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Great Product,, fast and easy to set up for a not IT Guy

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It allowed me to set up mobile devices quickly and accurately for quick field deployment and security of our field devices.

Cons: Nothing so far. they have been helpful in setting up the account and the videos and help screens have answered virtually all of my questions regarding setup.

Overall: quick and easy use of our field devices. Easy to set up a device and make them all uniform in installation of applications. Also allows for distribution of documents quickly to field workers thru the dashboard.

Vendor Response

by ManageEngine on July 14, 2018

Hello Craig,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Great software, easy to use and cheap price for this quality of MDM

Mar 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy interface, lots of valuable settings. I have been using the software for 2 weeks now and im already really good with it.

Cons: Not enough control for cellular data. My main problem was to manage cellular data via MDM and there is only 5-6 settings to manage cellular and roaming and none is doing what i was looking for..

Overall: Manage apps and restriction, control device over the air with samsung was pretty nice and easy. I would recommend this software in many cases.

Vendor Response

by ManageEngine on November 05, 2018

Hello Marc,

Greetings from ManageEngine!

We'll consider your feedback and work on a dedicated data usage management feature.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Extremely Positive

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love that for a small business the software is very user friendly. Also love the free 25, plus 10 devices for every referral

Cons: Cost. If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

Overall: Manage all the companies devices

Vendor Response

by ManageEngine on November 06, 2018

Hello Joshua,

MDM is one of the most affordable mobile device management solutions out in the market. Further, you can always get a customized quote with us. The lack of support for lower versions of Android is because Google hasn't provided support for features in these versions.

In case of the quote or any further queries you can contact us at mdmcloud-support@manageengine.com

Works better than expected

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: We used another MDM solution that was not very user friendly. This one has been great and easy to use compared to the other. Setup was easy and I like that you can have to setups. A BYOD and a internal one.

Cons: I would say the biggest is that there are some functionality that could be better in the admin interface for finding the settings and control setup

Vendor Response

by ManageEngine on June 06, 2018

Hello Jamie,

Greetings from ManageEngine!

Could you elaborate your requirement regarding positioning certain functionalities on the Admin interface, so that I can pass it to my UI/UX team.

In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Brilliant

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does everything you need, is easy to setup and configure. The User interface is clean and professional. Allot better

Cons: I have really struggled to find anything in this MDM which is a con. We didnt find anything wrong with the application during the trial.

Overall: MDM, Time Efficient

Vendor Response

by ManageEngine on June 06, 2018

Hello Matthew,

Greetings from ManageEngine!

In case you've any queries in future you can either directly contact me or mdmcloud-support@manageengine.com

ManageEngine's Mobile Device Management Solution is a Enterprise Mobility ACCELERATOR

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - Easy to use interface

- Wide array of core features

- Geo-Location is a BIG security boost

- Pushing apps to device/add new apps to the catalog is simple as can be

- Love the remote connectivity feature for end-user troubleshooting

Cons: - Unable to remove blacklisted apps is a bit of a loss

- It looks like the battery info is not accurate (i.e. shows as 100% even when device is at 65%)

Vendor Response

by ManageEngine on November 05, 2018

Hello,

Greetings from ManageEngine!

When you blacklist an app, it effectively removes the app from being used on the device. We'll look into the battery info issue.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

MDM ManageEngine Mobile one of the easiest mobile device managers in market

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Ease of use: very easy in all steps: enrollment, management, distributing apps and profiling.

- Kiosk Mode very active and rich in features

- Free 25 Users

- Cloud platform

Cons: - SDK or API

- Owner's Enrollment for old system android is hard for normal users

- Prevent power off device feature not exist now

Overall: manage mobile device very easy

Vendor Response

by ManageEngine on July 14, 2018

Hello Abdul,

Greetings from ManageEngine!

In case of Android devices running older versions, you can enroll devices using E-mail enrollment or self enrollment. Further, you can restrict powering off devices using Restrictions.

In case of further queries, you can contact us at mdmcloud-support@manageengine.com

MDM for small software company

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use was a big factor for us together with the device/cost ratio in comparison to other services like this.

Cons: The UI could do with an overhaul to get it to the level of modern cloud software. It feels more like AWS console than Azure Dashboard.

Overall: We have an array of devices that we send out to customers that we want to lock down as good as possible, as well as a big list of internal development devices. Our goal is to combine the MDM with our CD/CI pipeline for a centralised testing environment and easier deployment.

Vendor Response

by ManageEngine on November 08, 2018

Hello Tobias,

We'll consider your feedback and work on it.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Brilliant Software for all devices management

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use device management software with complete administration control of your device. Silent app pushing and instant device policy updates

Cons: Corporate device setup could take a while on android

Vendor Response

by ManageEngine on November 04, 2018

Hello Aala,

Greetings from ManageEngine!

The corporate device setup on Android is pre-defined by Google, though it is being improved right now.

In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Great product. Great customer support

Sep 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really like the features, functionality, ease of use and customer support. They have a lot of features, that is a MUST for my company. Both regarding tracking, management and the simplicity.

Cons: I am having a problem with the App Distribution. Not all of my devices are installing the apps, I push to them. Even if it is a Force Install. And its always random, which devices doesn't get the app.

Love the free trial

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Versatile platform - ease to learn and adaptable to different device profiles from kiosk lock down to remote control and support for a variety of devices - got my mobile projects under control now

Cons: Only Samsung API is connected. I uses ASUS tablets. SO I cannot remote control an Asus tablet - Only remote view

Overall: Organization of many mobile devices

Vendor Response

by ManageEngine on June 06, 2018

Hello Alasdair,

Greetings from ManageEngine!

We've been trying to partner with various device manufacturers to support remote control. We hope to start supporting remote control for Asus devices soon.

In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Capterra loader

Impressive management and control system

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its ease of use, intuitive interface, the multiple options available to manage and control the relevant aspects of IT

Cons: Hard to express in terms of what I least like. Well, so far I have not found deficiencies in the software.

Vendor Response

by ManageEngine on November 04, 2018

Hello Hector,

Greetings from ManageEngine!

We hope MDM has eased management of mobile devices in your enterprises.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

A Great Program

Aug 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use the plethora of features makes this software one of the best we've used for MDM.

Cons: The layout of the management console can take some getting use to but with a little bit of practice this becomes a minor issues

Vendor Response

by ManageEngine on November 04, 2018

Hello Harry,

Greetings from ManageEngine!

We'll consider your feedback and try to improve the application layout.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

My two cents while testing the solution

Oct 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The potential of the solution. I'm coming from other MDM and its features having in mind the cost is unbeatable.

Cons: The console menus could have better design although is only a minor problem

Vendor Response

by ManageEngine on November 04, 2018

Greetings from ManageEngine!

We hope MDM has eased management of mobile devices in your enterprise. We'll look into your feedback regarding the menu design. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Excellent MDM

Oct 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Good customer service and great communication

Cons: Pricing could be better

Could have some free training programs

Overall: Managing Devices

Vendor Response

by ManageEngine on November 04, 2018

Hello,

Greetings from ManageEngine!

We hope MDM has eased management of mobile devices in your enterprise. We do have free training programs which you can register for in the below link:

http://bit.ly/mdm-free-training

In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Good, easy to use.

Oct 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Doesn't need too much steps to setup server and client.

Cons: Not so many functions, but depend on usage.

Overall: Easy to connect server with client.

Vendor Response

by ManageEngine on November 04, 2018

Greetings from ManageEngine!

We hope MDM has eased management of mobile devices in your enterprise. Regarding your feedback, do let us know what are the functions you want in MDM, so that we can work on the same. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

One of the best MDMs out there

Aug 18, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most about this software is the pricing and features.

Cons: What I like least about it is that you have to 3 primary tabs that you have to keep switching around for the same device depending on what it is you want to do.

Overall: ManageEngine(Zoho) MDM Plus is packed full of the best features available for managing your fleet of Mobile devices. The GUI is a little difficult to navigate, but considering the pricing and features, it's worth the extra effort.

Vendor Response

by ManageEngine on November 04, 2018

Hello Lucas,

Greetings from ManageEngine!

We'll consider your feedback and try to improve navigation in the product.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Easy Mobile Management

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We really like the integration with Apple. We use school.apple.com and needed a product that could integrate with our volume purchases and school.apple.com. This product does it all. Easy to use and manage mobile devices.

Cons: The wording can be confusing but once we understood it then it made since. I would like the ability to purchase single license instead of a group.

Best I've used to date.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to navigate and very quick. I've tried a few others and couldn't get things set up and ready to go as easy as I could with ManageEngine.

Vendor Response

by ManageEngine on November 06, 2018

Hello Keith,

Greetings from ManageEngine!

We hope MDM has eased mobile device management in your enterprise.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Solid product at a great price. Been using it for over a month with no issues.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy user interface, straight forward installation, low cost, extensive trial, and very few follow up marketing emails.

Cons: So far there haven't been any features that I dislike. I have recommended the product to a few nonprofits I work with.

Vendor Response

by ManageEngine on July 14, 2018

Hello Lee,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs.

We've a dedicated referral program for referring MDM Cloud, you can view more details here: https://www.manageengine.com/mobile-device-management/refer-and-earn-licenses.html

In case of any future queries, you can contact mdmcloud-support@manageengine.com

Easy to configure and many customization options

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Content Management: documentation storage profiles

App repository: Android for work, Apple Store without ID Apple, Windows Business Store

Remote Control

Cons: Windows device management is less intuitive

It would be amazing if it had integrated antivirus and management for MacOS laptops.

Vendor Response

by ManageEngine on June 07, 2018

Hello Nuria,

Greetings from ManageEngine!

Could you elaborate on your requirements regarding Windows device management?

Further, we've started supporting basic management for Mac machines, with a whole lot of new features on the pipeline.

For future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Very Easy to Use with the Apple Deployment Program

Oct 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the features and the functionality. It is very easy to use and integrate with the Apple Deployment Program. It's helping me to track the devices that I've setup and to push the apps out to the IPAD's.

Cons: I did have a few issues with pushing some of the apps to devices that I had already setup. However, it could just be a learning curve.

Excellent MDM

Sep 23, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It is very effective and easy to navigate and configure

Cons: Syncing should be automatic and schedule periodically even with a day ( eg. 2 to 3 times )

Overall: We are able to manage all our corporate devices easily and efficiently

Vendor Response

by ManageEngine on November 04, 2018

Hello Razak,

Greetings from ManageEngine!

We'll consider your feedback and work on it. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Getting started is easy. A lot of functionality.

Mar 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how easy it was to get started. The enrollment process is pretty straight forward. I like the interface and the amount of information it provides on devices.

Cons: It seems some brands of Android phones aren't able to be enrolled and sometimes it's difficult to get in contact with support via phone.

Vendor Response

by ManageEngine on November 05, 2018

Hello Julian,

Greetings from ManageEngine!

Could you let us know us what brand of Android devices you had difficulty in enrolling. Also, we'll ensure you have no difficulties in contacting the support again.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Great Product

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Ease of use! Quick and easy setup using Apple Configure 2.

Cons: A few features that are being added to the iOS portion (Home Screen Layout)

Vendor Response

by ManageEngine on November 04, 2018

Hello Thomas,

Greetings from ManageEngine!

We're already working on customizing Home Screen layout, the feature you've requested and it'll soon be available on MDM. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Great value for the money

Apr 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's fairly easy to use. Their tech support is immediate and they are very helpful. It has a lot of value for the money.

Cons: It would be helpful of some of the functionality was a bit more seamless from screen to screen. The steps to remember on how to create, edit and publish policies can take some time to learn.

Vendor Response

by ManageEngine on June 06, 2018

Hello there,

Greetings from ManageEngine!

I've passed on your feedback to the UX team and I'd love to know more details about the same, to understand the scenario better.

In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Bang for the Buck!

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the value of the product. We get a full function MDM for a reasonable price. It's easy to navigate and setup.

Cons: I wish I could force apps to install on individual devices and I could easily see how where the unlock key for Apple ID is stored on the interface per device.

Vendor Response

by ManageEngine on November 05, 2018

Hello,

Greetings from ManageEngine!

You can actually silently install apps using MDM as explained in the link below:

http://bit.ly/ios-silent-install

Could you elaborate on the unlock key for Apple ID? Do you mean the Activation Lock?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Great Product for Setting Parental Controls

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was impressed by the extensive set of controls. You can control just about anything on a modern phone.

Cons: I haven't ran across anything I don't like about the product.

Vendor Response

by ManageEngine on November 04, 2018

Hello Goozimano,

Greetings from ManageEngine!

We hope MDM has eased your mobile device management needs. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Great and easy to deploy

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Free to use below a certain amount of user. Many features like blocking user from installing applications

Cons: Nothing, except they indicated free for life, but i am unsure what is covered under free and what is not

Overall: light weight mdm for all my users. Able to restrict users to install unauthorized software in our system

Vendor Response

by ManageEngine on July 14, 2018

Hello Kai,

Greetings from ManageEngine!

By free for life, we mean you can keep using the solution forever, with no restriction on any feature(s)!

You can manage up to 25 devices using the Free edition.

In case of any future queries, you can contact mdmcloud-support@manageengine.com

Perfect for Managing Company owned Devices

Dec 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were looking for a way to manage devices given to our field sales staff. I stumbled upon ME MDM and it fits our needs almost perfectly. We are now able to track our employees and improve efficiency internally.

Cons: Restrictions are not consistent across devices. WIFI being set to 'Always On' doesn't work on all devices.

So easy to setup and use, great product!

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used a few MDM solutions and this one was so easy to setup and use, I was up and running in just a few hours. The price is also very reasonable for what you get.

Cons: Struggling to find any negatives at this stage, I will continue to review and see if anything comes up.

Overall: Easy to setup MDM functionality for our business with a few handsets to manager.

Vendor Response

by ManageEngine on June 06, 2018

Hello Jonathan,

Greetings from ManageEngine!

If you have any future queries on the product or need certain features in the product, you can either directly contact me or mdmcloud-support@manageengine.com

best free mdm on the markey

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: free

great ux/ui design

geo-tracking

windows 10 enrollment

mdm app on the phone allows for documents and apps to be pushed out the device

Cons: none so far, although it would nice to have a way to refer people to the service and get more device allotment added for every signup

Vendor Response

by ManageEngine on November 06, 2018

Hello Nicholas,

Greetings from ManageEngine!

You can actually refer your friends and earn rewards such as managing more devices. To refer kindly follow the instructions given below:

http://bit.ly/mdm-refer

In case of future queries you can mail us at mdmcloud-support@manageengine.com

I went straight for the cloud product. I found it easy to implement and support.

Jan 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease which you can create multiple profiles, assign apps for deployment. Enrollment is a piece of cake and I espicially like the NFC enrollment process.

Cons: I wish there was a way to reasign a username without re-enrollment. I also found the UI performance a bit laggy.

Overall: A solid and scalable cloud based MDM solution ready for any SME.

Vendor Response

by ManageEngine on November 06, 2018

Hello,

Greetings from ManageEngine!

You can rename the device on the Inventory view and re-assign the e-mail address from the Enrollment view.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Product is great but customer service is so-so

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to enroll through NFC and manage devices

Layout of profiles and inventory is easy to follow

Cons: I've emailed sales a few times regarding a quote but I have yet to receive a response. The only way I've gotten through was by calling but when I call, they recommend emailing them.

Overall: We are able to remotely manage the policies and wipe the device if needed.

Vendor Response

by ManageEngine on November 05, 2018

Hello Fabrizio,

Greetings from ManageEngine!

Apologies for the delay in the quote. We'll ensure this doesn't happen again.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Straight forward

Jun 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It covers all options we require for BYOD and corporate devices. Customer Service is fast and very effective helping with all queries fast.

Cons: The are many different platforms for the set up of devices which you need to also set up outside of the platform in order for this to work

Overall: Able to register all devices, however still exploring how to get the apple set up so I can set up the corporate devices appropriately

Vendor Response

by ManageEngine on November 04, 2018

Hello Clair,

Greetings from ManageEngine!

Most of the external configurations such as configuring Play for Work, Apple Business Manager etc, is done based on particular needs of enterprises. You can still manage devices without configuring the same.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Does a good job at basic MDM requirements

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy Interface Lots of features Apple integration Easy to setup Android devices and is quite powerful for android devices. The Apple integration with DEP was also quite easy.

Cons: Not as powerful as I would hope but other than that there are not many cons for this software. It is a reasonable MDM

Got Manage Engine to trial for a radio replacement platform. Going to software based Walkie Talkie.

Jan 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to create Kiosk and give access to only software allocated in Kiosk. Ability to track devices and manipulate them remotely.

Cons: It's interaction with Android phones that aren't Samsung based, but I realize this may also be the phone provider's fault as well.

Overall: Being able to save money on a radio system due to implementing this software.

Vendor Response

by ManageEngine on November 06, 2018

Hello Francis,

As you stated, MDM provides additional support for Samsung devices as they provide additional APIs for these features.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

We're using Manage Engine through Zoho

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pros: We already use Zoho Desk. Using one solution is helpful in keeping track of our hardware AND software tickets

Cons: A little clunky to get setup. But, after the enrollment finally finishes, the dashboard and other utilities seem to work well.

Overall: Able to keep track of hardware/asset management

Vendor Response

by ManageEngine on August 06, 2018

Hello Lori,

Greetings from ManageEngine!

We're glad MDM has worked well for you. I'll pass your feedback regarding the initial setup to my team.

In case of any further queries/feedback you can mail the same to mdmcloud-support@manageengine.com

Easy to Use, Complete

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Cloud Based; - User friendly Interface; - Apple Enrollment; - Android Zero Touch and EMM Token; - NFC Enrollment; - Install Play Store apps without user intervention

Cons: We are still testing MDM. However, there is no cons for while. Unfortunately, we couldn't test Apple DEP.

Great Product

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The product is easy to use and the limitations are easy to set

Cons: The styling of the software is a bit boring

Vendor Response

by ManageEngine on November 04, 2018

Hello Davey,

Greetings from ManageEngine!

We'll consider your feedback regarding menu positioning and work on it. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Excellent product with good capabilities and lots of features

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Provides an answer to OFFICE 365 Excellent in kiosk mode Excellent security for end devices Allows for excellent URL filtering

Cons: Does not interface with microsoft asure Supports local interface of mobile devices The issue of reports is a bit cumbersome to produce

Great Product, Exceptional Support

Apr 20, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Short Learning Curve, was able to implement first device in minutes.

Support is just a chat away

Support is knowledgeable

Cons: We are using the Cloud Version, at times it gets a little slow.

Screens do not adjust well to HD monitors (Surface Pro) however, that may be a function of the browser.

Vendor Response

by ManageEngine on June 06, 2018

Hello Kyle,

Greetings from ManageEngine!

I've passed on your requirements to the UI/UX team.

In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Easy to use and packed with features!

Mar 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple but very powerful MDM solution. Console is easy to navigate and the learning curve for setting up and enrolling devices is very easy.

Cons: Not yet able to cap device data but this has been requested as a feature and is due soon according to support.

A very easy and straightforward user interface

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The user interface is very easy to use and is packed with features that are available for Android, OSX, and Windows devices

Cons: Unable to have the ability to implement to iOS Apple iPhone devices. Would be very useful if this feature was added.

Surprised how easy it is to use and deploy the software across different devices

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to control mobile devices and protect data for the GDPR regulations. Ease of use is a key contributing factor.

Cons: There is nothing so far that I really dislike but the lack of control of itunes is a bit of a bugbear.

Vendor Response

by ManageEngine on June 06, 2018

Hello Bob,

Greetings from ManageEngine!

Currently, you can choose to fully restrict iTunes and disable iTunes pairing, through restrictions present in profiles.

In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Tried multiple MDM products, manageengine was the easiest to configure

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Intuitive UI. with supervised IOS devices it gives you all the options you need to cover your security.

Cons: We struggled to get apple configurator working properly, but this would have been the same with any other MDM provider.

Vendor Response

by ManageEngine on June 06, 2018

Hello David,

Greetings from ManageEngine!

Could you tell us about the issues you faced with Apple Configurator. It will help us make the product better.

In case of further queries, do not hesitate to e-mail me or mdmcloud-support@manageengine.com

I don't know what is MDM before i start exploring Manage engine, but now i am on high

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like application sync from the playstore, my team used to release more builds and use this to get updated.

Cons: I experienced difficulties in taking remote access of the tablets which are on field and it would be helpfull if it is more robust.

Vendor Response

by ManageEngine on November 04, 2018

Hello Chandra,

Greetings from ManageEngine!

Could you elaborate on where you face difficulty while taking remote control of tablets?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Positive

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good, very helpful and easy to use and configure. Helpful staff, much use for device management. Happy

Cons: Unable to add devices using serial if previously activated. Otherwise positive and easy to use. Very nice

It works well except for Chinese tablets which all have the same serial number (unlike other MDMs)

Feb 25, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
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Pros: It can install apps automatically listed in Android for Work. The support team is really helpful, trying to solve the problems I encountered.

Cons: This software uses the model number and serial number to distinguish different devices. But cheap Chinese Android tablets all have the same serial number. They had to make changes at their end to prevent the second device replacing the first one, rather than adding a new device. And there is still a problem getting Google apps installed on the identical devices.

Overall: I can automatically update the standard software for a set of tablets used to train older people to use the Internet

Vendor Response

by ManageEngine on November 05, 2018

Hello David,

Greetings from ManageEngine!

We'll consider your feedback for handling Chinese Android tablets.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Overall Great Product

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use and understand. Fairly quick provisioning with QR enrollment. Great customer support to help get things started.

Cons: Initial setup can be difficult depending on device. More functionality such as removing all icons and only allowing deployed icons; list with geo-track map would be nice as well as geo-fencing.

Overall: Basic control over devices. Asset tracking and app deployment for rapid provisioning.

Vendor Response

by ManageEngine on June 06, 2018

Hello there,

Greetings from ManageEngine!

Could you elaborate your feedback regarding the difficulty in the initial setup?

Further, I'd like to know what you mean by wanting to remove icons. We already have the option of showing the location of all managed devices in a single map. I'll pass on your geo-fencing requirement to my engineering team.

In case of future queries, you can either directly contact me or mdmcloud-manageengine.com

Been a great experience, using both Android and IOS.

Dec 04, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: DEP is easy to use and seemless. Even on the latest IOs most features are available under the MDM profile.

Cons: Screens are a little slow refreshing and you are sometime not sure your change has saved , but thats to be expected from a cloud solution.

Vendor Response

by ManageEngine on November 06, 2018

Hello Larry,

Greetings from ManageEngine!

We'll consider your feedback and work on product speed.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Really interesting

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It does everything you need, is easy to setup and configure. The User interface is clean and professional.

Control panel is simple, quick and you find the informations easily

Cons: Even if the configuration is easy, it would save time if the documentation was available also in french because the language configuration in french is available

Vendor Response

by ManageEngine on June 06, 2018

Hello Manuela,

Greetings from ManageEngine!

We've passed on your requirements to the documentation team.

In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Great and simple

Jun 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is simple to use and has lots of options. It is easy to install on mobiles and great accesable thru the web

Cons: The explanations are a bit hard to find and understand, the explain videos are great but have a bad narator.

Overall: Great mobile management

Vendor Response

by ManageEngine on June 06, 2018

Hello Lennard,

Greetings from ManageEngine!

Could you elaborate as to what you mean by 'the explanations are a bit hard to find and understand'? We will also consider your feedback regarding the videos. In case of any further queries do not hesitate to e-mail them to either me or mdmcloud-support@manageengine.com

Complete MDM solution

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Competible with all platforms and offers complete enrollment experience.

Cons: Would be nice to have an option for distributing contacts.

Overall: Great product. Ease to understand and straightforward. Love the Knox enrollment and android zero touch enrollment.

Vendor Response

by ManageEngine on November 04, 2018

Hello Hans,

Greetings from ManageEngine!

You can actually distribute contacts in case you're managing iOS devices using Contact Sync or use Exchange to distribute contacts in case of Android devices. For further details on this or for future queries, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

smooth deployment and most function are working as described

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: UI is quite nice, and most of the functions covered with the standard edition. The pricing is reasonable (cheap) comparing with similar features and product available on the market

Cons: You can not redeploy app or profile to a specific device and you always need to reapply it to a group, even though I guess, device in the group won't take any action if they already applied, it is quite confusing at the beginning.

Vendor Response

by ManageEngine on June 06, 2018

Hello Chris,

Greetings from ManageEngine!

You can actually re-deploy apps and/or profiles to a device or a set of device(s). You need to select the Devices tab instead of the Groups tab, during redeployment.

For further explanation or any future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Capterra loader

Ease of Use

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use,

Fully functional,

Usable on latest iOS

Instructions fairly detailed

Cons: Windows integration lacking,

Direct connection into ZohoServiceDesk lacking,

MDM Admin application not available.

Vendor Response

by ManageEngine on November 04, 2018

Hello Eddy,

Greetings from ManageEngine!

We're working on integration with ManageEngine ServiceDesk Plus and it'll be available in MDM soon.

Further, could you elaborate on what Windows integration is missing and what exactly do you mean by MDM Admin app?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Good but limited.

May 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Likely

Pros: How easy it is to control the MDM. Or how to assign devices to groups/profile or persons. And ofcourse how easy it is to use.

Cons: Limited with roles for example. Would be very handy if you could give different roles , different kind of rights in detailed ways.

Overall: easy to use.

Vendor Response

by ManageEngine on May 30, 2018

Hello Anthony,

Greetings from ManageEngine!

MDM supports a whole lot of different roles specific to certain functionalities such as Asset Manager, Auditor etc.,

Additionally you can also create your own customized roles as well. Refer this link: https://www.manageengine.com/mobile-device-management/help/configuring_mdmp_cloud/user_administration_mdmp_cloud.html

for further details.

In case you've got any queries, you can always contact me or mail them to mdmcloud-support@manageengine.com

InTune replacement

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Likely

Pros: The product was easy to configure, with excellent support from the ManageEngine team

Cons: Apple integration; while this isn't ManageEngine's fault, it is not easy to roll out to Apple devices.

Overall: Microsoft Intune replacement - far easier to manage devices, excellent integration for Android handsets and easy to use for our service desk staff.

Vendor Response

by ManageEngine on November 04, 2018

Hello Tim,

Greetings from ManageEngine!

We hope MDM has eased management of mobile devices in your enterprise. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

General ME MDM Feedback

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Generally easy to setup and manage.

Good features. Support Samsung products well.

Cons: had issues with enrolling some devices but quickly rectified.

Vendor Response

by ManageEngine on November 04, 2018

Hello Trung

Greetings from ManageEngine!

I hope MDM has eased managing mobile devices in your enterprise. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

fast and reliable

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy enrollment for all our Android devices, fast en reliable. console is easy to configure and you can define enough roles for your helpdesk etc....

Cons: we start using the translated version of Mobile Device Manager Plus in Dutch, the translation was so bad we switched back to englisch

Lacking in features, not a user-friendly dashboard

Jul 30, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Allows us to block websites & apps from employee devices, and distribute corporate apps to the devices.

Cons: Cannot currently block applications from specific user groups - only across your entire account. Dashboard is difficult to learn and often not logical.

Vendor Response

by ManageEngine on November 04, 2018

Hello Martin,

You can actually blacklist apps to specific groups using MDM now. With regards to your feedback on the dashboard, could you elaborate on that?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Lots of features, and easy to get started.

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and enrolling android devices and distributing apps is made easy. Great for deploying android devices with Kiosk Mode enabled.

Cons: Encountered a few issues trying to distribute apps which will require testing, and is hopefully part of the learning process.

Vendor Response

by ManageEngine on November 06, 2018

Hello Humza,

Greetings from ManageEngine!

Could you elaborate on the difficulties you faced while distributing apps, so that we can fix the same?

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Awesome Product

Dec 05, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to use, free for up to 25 devices unless you get some referrals then up to 75 devices. QR Code Enrolment seems to be the easiest and best way to on board devices

Cons: No ability to create Desktop Web Shortcuts Document deployment doesn't have the ability to use folders

Awesome Products

Oct 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: MDM contains has a number of great features and covers a number of OS's/devices and easy to use.

Cons: Product is great, website seems a little confusing initially.

Overall: Have only tested a couple of devices but plan on managing several more devices. User interface is easy to use and works well

Vendor Response

by ManageEngine on November 04, 2018

Hello Stacy,

Greetings from ManageEngine!

I hope MDM has eased managing mobile devices in your enterprise. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com