ManageEngine

ManageEngine Mobile Device Manager Plus


4.5 / 5
188 reviews

Who Uses This Software?

All Enterprises


Average Ratings

188 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.28/month
  • Pricing Details
    Free Upto 25 Devices. Try On-Premises or On-Demand
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ManageEngine
  • www.manageengine.com/
  • Founded 1996
  • United States

About ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind.


ManageEngine Mobile Device Manager Plus Features

  • Automatic Device Recognition
  • Data Management
  • Deployment Management
  • Inventory Management
  • Maintenance Utilities
  • Procurement Management
  • Remote Update / Installation
  • Software Management
  • Synchronization Management
  • Wireless Network Support
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Onsite Printing
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Surveys & Feedback
  • Timeout
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Self Ordering
  • Surveys & Feedback
  • Timeout
  • Activity Reservations
  • Digital Signature
  • License Management
  • Onsite Printing
  • Remote Access
  • Secure Browsing
  • Ticket / Order Fulfillment
  • Touch Screen
  • Usage Reporting
  • Virtual Keyboard
  • Wireless Internet Access
  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring

ManageEngine Mobile Device Manager Plus Reviews Recently Reviewed!


Does what we need it to do. While alittle rough around some edges, this MDM shines by its features.

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup with a relatively straightforward dashboard layout. Where as a handful of other MDMs I have trialed are a bit overly-feature rich and have awkwardly placed menus, ManageEngine's MDM layout is one that makes sense, and integrates all of the things that a school district like ours needs.

While trialing this product on a half dozen android tablets, they were a breeze to lock down, and we were able to group them up and drill down and apply policies on group and individual basis' with out too much struggle at all. Geo-tracking, Android Apps for Work Integration, individualized and group-based app approval, but also curating a custom app store, swift QR Enrollments, and user assigning are all big things we need in a MDM. And of course, a few hidden gems like the web clips, and the integrated remote monitoring are wonderful additions to a otherwise comprehensive device management platform.

Cons: Only a couple concerns with the product itself.

For some, the policy profile layout can be a bit overwhelming for some. We only have 5 schools, but certain things require a new profile for each minor change, like 1 profile for each WiFi profile you have to deploy, and each webclip requires its own as well. While straight forward, it can get make the profiles page a bit messy as you keep adding on to them, and should changes need to be made, going back between them can take a bit of time. Small thing, but a critique none the less.

Another small critique is we had some issues connecting via the remote monitoring. Either it's our network or the service, but we were only able to get it working a couple times, and it requires a couple steps of user interaction to start the session more than I would like.

The only noteworthy concern I experienced, & I will speak with a Customer Service rep for more info, is that I experienced a policy / app syncing issues on more than 1 occasion during deployment. During initial enrollments, I had instances where apps did not get downloaded to the devices, I had policy's that would not refresh despite manually refreshing them on the tablets themselves, and twice when I decided to remote wipe the device, the device did not wipe, despite it marked as removed from the console - where I then had to manually remove the mdm app from the tablet itself via a override code.

Overall: The ability to manage our mobile devices effectively and efficiently in a work and school environment.

Vendor Response

by ManageEngine on November 05, 2018

Hello Maximilian,

Greetings from ManageEngine!

We'll consider your feedback and look into ways to ease profile management. Could you elaborate on the difficulty faced during remote control as well as app/profile syncing on devices, so that we can work on the same.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Capterra loader

ME MDM

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Platform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good.

Cons: Some issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent.

Overall: With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution.

Vendor Response

by ManageEngine on November 04, 2018

Hello Alberto,

Greetings from ManageEngine!

Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Made my life massively easier

Jun 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have more than 200 tablets around the UK with local councils. With Zoho I can remotely update the company software, lock problem users down to kiosk mode and stop them from watching TVPlayer on their lunch and using all the data allowance. Everything is in a single system, unlike Knox, is much simplified over other systems and even a total novice like me managed to pick it up in the space of a day or two.

Cons: There's a few things we'd love this to do... Remotely push json files to a set directory on the SDcard, and the one thing that knox has over ME, allow us to set the layout of the home screen. But the premium for Knox is not worth that single feature.

Overall: The management of our devices all round the UK was easy to setup and is rolling out now. Our primary concern is to minimise suppor calls, and this software allows us to remotely control the device, the applications installed, system updates and all other issues we come across on a daily basis. This means we can proactively push the latest version of our software out to all the tablets when it is released, saving us the hassle of having to talk end users through the update process.

plus we can lock down the problem users to kiosk mode and completely limit their access to anything but the work applications.

Our customers also have their own applications that they use, and we can manage these on behalf of our customers, offering a much more streamlined, yet personalised service.

Vendor Response

by ManageEngine on June 06, 2018

Hello there!

Greetings from ManageEngine!

I'll pass on your requirement of distributing JSON files to mobile devices, to my engineering team.

Additionally, we've been working on the home screen customization feature and this will be released soon.

If you provide your requirements for both cases, it'll help us understand it better.

You can e-mail any further queries to either me or to mdmcloud-support@manageengine.com

Great Option for Small-Midsized Companies

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We have spent a few weeks with Manage Engine and love the simplicity and ease of use. Device enrollment is seamless, and most options include a quick video tutorial which can make things much, much easier. This is also the only MDM I have found thus far that will let me track devices only if they are marked as Lost. I'm not trying to be big brother and don't need to know where our employee's phones are at all times, so the option to leave that off until a device is lost is a huge plus for us. ManageEngine is also very friendly for BYOD companies, and our users love the sense of security it provides.

Cons: I'm still trying to understand Knox integration and how to more effectively use that, but that is less on ManageEngine and more operator error. While the videos are helpful, they could be a bit easier to follow, and I wish they were narrated by a human and not a computer.

Overall: This has been an easy solution for us as we look to implement an MDM for our 250 user environment.

Vendor Response

by ManageEngine on November 21, 2018

Hello,

Greetings from ManageEngine!

We will consider your feedback and improve the videos.

In case of any future feedback, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

The overall experience ha been satisfactory, works well with samsung devices with android version 5

Jul 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very good solution for samsung devices, works seamlessly with these devices and takes away the pain of setting up devices from scratch. You just need to give the device internet access and enroll and sit back and relax. the support is also good for the product, I normally get any issue resolved within an hour.

Cons: Working with other android devices can be painful at times. Features that are available for samsung devices are not available for other android devices so you are kind of limited to device selection if you want to benefit from the full package.

Overall: We operate in a country where mobile data is prices are on the high side and we provide tablets to health workers fro disease surveillance and reporting, however without MDM we had issues with users misusing the data sent to the tablets. As soon as we introduced MDM plus on the device we were able to stop data misuse by staff and resulted i us abling to reliably estimate data cost to run the devices in the field.

Vendor Response

by ManageEngine on November 04, 2018

Hello Aiah,

Greetings from ManageEngine!

We support more features for Samsung as it provides additional APIs for this purpose while in other Android devices we support almost all the basic features.

In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

quick to setup, low learning curve

Jul 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: has some neat features, like remote view/control.

the app distribution feature is really nice to have, especially with the ability to blacklist certain apps.

enrolling and provisioning devices is straightforward once you get the profile and groups setup

updates to device profiles are pushed to devices, you don't have to wait for the device to check in

Cons: the deprovision of devices is a little confusing.

android device support is limited compared to iOS. some features are only available to iOS even though the same features are available to android in other MDM software, like adding a WPA/WPA2 Enterprise WiFi profile

Vendor Response

by ManageEngine on November 04, 2018

Hello,

Greetings from ManageEngine!

Support for features in particular platforms can be given only based on what types of APIs are publicly available. That said, you can configure Wi-Fi on Android as explained in the link below:

http://bit.ly/mdm-wifi

In case of future queries, you can mail us at
mdmcloud-support@manageengine.com

Innovative and easy to use. Great for small and large businesses.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Allowed us to remote into our User's devices and help troubleshoot. - Allowed us to disable our devices if it ever gets stolen or lost. - Set up is a breeze. + Instructions are easy to follow - Has a great inventory system.

Cons: - Sometimes site takes a bit to load (not sure if it is just my internet or my computer) - At rare occasions, customer support responses take a bit too long.

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

Our MDM solution is hosted on our own private Cloud to ensure it is speedy.

In case you encounter the same issues again or for future queries, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

Hits the right notes

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has strong functionality and yet is user friendly enough to allow us to exploit the functionality. We were also impressed with its ability to work with some older operating systems. In transport we could not always expect the devices to be state of the art.

Cons: Some of it is a little clunky we had some issues with registration but for all its functionality we were able to persevere and overcome the teething challenges.

Overall: We were impressed with the wide platforms with worked with and the functionality. All with a great price point. I think it represents good value for money.

Vendor Response

by ManageEngine on November 04, 2018

Hello Grant,

Greetings from ManageEngine!

We'll look to improve workflows to ensure easier learning curve. In case of any future queries, mail us at mdmcloud-support@manageengine.com

Capterra loader

Great Features

Nov 12, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I live the ability to apply profiles, deploy apps, and remote control control the devices easily. Remote control is much better and cheaper than GoTo Assist!

Cons: I wish it could apply a template for app shortcuts and widgets on the Home page (Andoid) and set App permissions. There is a bit of a learning curve and some complex setup steps (i.e. Apps for Work using G Suite) but this is understandable given the functionality provided and not a huge problem.

Overall: I use Android tablets in our trucks so the devices are all in remote locations most of the time. I was using G Suite and GoTo Assist to manage them. G Suite is worthless for managing devices. There is no way to identify the device records in G Suite because there is no unique identifier that actually correlates to the the physical device... the device serial number in G Suite is a random number generated by G Suite not the actual serial number of the device and G Suite will not pick up the device name. GoTo assist is too expensive and requires extra steps from the user. This app solves both problems.

Vendor Response

by ManageEngine on November 21, 2018

Hello Brian,

Greetings from ManageEngine!

Could you elaborate more on your request regarding app shortcuts and widgets?

Regarding app permissions, MDM does lets you pre-configure app permissions as explained below:

http://bit.ly/mdm-app-permissions

In case of further queries, you can mail us at mdmcloud-support@manageengine.com

Good Product

Mar 14, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fully functional device management software. Fair price with good support and response time.

Cons: Mobile Device Management Desktop navigation is confusing and slow.

Overall: We have been able to lock tablets to the applications that the drivers in our fleet are allowed use. Remote management and support for 200+ users with one manager. The learning curve at the beginning was a little slow, but now it is working great.

Vendor Response

by ManageEngine on April 23, 2019

Hello John,

Greetings from ManageEngine!

I'll pass your feedback to the concerned teams and ensure we improved the user interface.

In case of future queries you can write to us at mdmcloud-support@manageengine.com

Perfect MDM for business material management

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use, the explanations of each feature and also the ease of managing the devices and to distribute applications easily and quickly.

Cons: Few things have seemed bad to me because with explanations the function is clear and if it could be improved it would be the option that all mobile brands can be registered in the same way and not be different from Samsung to other brands

Overall: We started by testing several platforms and probably continue with the Manageengine platform, but we would need more time to be able to expand our knowledge in order to make the most of this platform.

Vendor Response

by ManageEngine on December 07, 2018

Hello Vicente,

Greetings from ManageEngine!

Could you elaborate more on your difficulties. We support additional features for Samsung because they've provided APIs for the same. We're actively exploring opportunities to integrate with other OEMs as well to further leverage their APIs.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

One single tool for all my needs of a MDM for good price.

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It fits all our purposes. It is flexible by providing different enrollment Methods and supports all current available OS. The System is very user friendly. Cool reporting. The support is very willing to help and are reacting on every call very fast. Princing is good!

Cons: It´s not working good with all Browsers. On my Android I can login but not use the profile details for example. With MS Edge I always have to reload some sides. To connect the AD is possible, but very complicated. On a phone call with the support Team they said that the ZeroTouch enrollment is not working. So the Question is why it´s there visible.

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

We'll definitely consider your review regarding browser compatibility and work on it.

To resolve existing issues or to raise issues later, you can mail us at mdmcloud-support@manageengine.com

MDM Out the Box and away you go

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to setup and start managing devices. Covers all our devices, ios, android and windows, with the ability to have clear policies for both personal and business protection. The ability to remotely view and control as well as locate, lock and wipe if required, but being able to have control and secure the corporate data on the device

Cons: Nothing to not like. Maybe the ability to control access to data dependant on location

Overall: Great addition to the toolbox in order to be able to easily have visibility and manage devices that have access to corporate data. Very minimal interaction from the user for the rollout and updating

Vendor Response

by ManageEngine on November 04, 2018

Hello Peter,

Greetings from ManageEngine!

We're already working on Geofencing, the feature you've requested and it'll soon be available on MDM. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Great product!

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love being able to rapidly deploy and provision devices. This program has been a game changer for our company. Being able to remotely manage and push software to devices had been great and you don't need to be an IT pro to do it. Customer support is awesome and timely too!

Cons: Sometimes it can be difficult to find things you are looking for in the program. It can be a little clunky. I wish you could control more stock apps on iOS devices like you can on Android.

Overall: It is awesome no longer having to touch every device to make a change.

Vendor Response

by ManageEngine on January 23, 2019

Hello Scott,

Greetings from ManageEngine!

Could you elaborate on your difficulties you faced? Also, we'd like to know iOS stock apps you want to manage, to see if we can work on that requirement.

In case of further feature requests, you can mail us at mdmcloud-support@manageengine.com

Best Mobile Device Manager I have used

Feb 06, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ManageEngine Mobile Device Manager Plus has every feature I need. I manage multiple tablets and with MDM I can set it and be confident that the devices are secure and conform to our company policy. I searched high and low for the right service, and between the cost and functionality, MDM couldn't be beat. MDM support staff are quick, friendly, and thorough.

Cons: My only suggestion is to add the functionality of copying profiles.

Vendor Response

by ManageEngine on March 05, 2019

Hello Waco,

Greetings from ManageEngine!

We've been working on profile cloning and will have it released soon.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

MDM that you need

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MDM form ManageEngine is one of the best and powerful soft to manage your mobile devices - phones, tablets. Easy to install and administrate. Real time management of devices, geo location, application and configuration push are some of the possibilities.

Cons: Application documentation can be more detailed. No another thinks that we don`t like.

Overall: We have a very good experience with MDM from Manage engine. We like that tool and we recommend it.

Vendor Response

by ManageEngine on May 24, 2019

Hello there,

We'll pass on your feedback regarding the help docs to our documentation team and improve the app management help docs.

In case of future queries, you can contact us at mdmcloud-support@manageengine.com

Assure security with ManageEngine Mobile Device Manager Plus

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ManageEngine Mobile Device Manager Plus is one of the best mobile device management solution for small companies. Easy to install and administrate, real time app and configuration push. Also you can track your devices and set boundaries.

Cons: We like this solution. Fit great with our requirements.

Overall: This solution help us to manage, track and assure information security on our mobile devices (phones, tablets )

Vendor Response

by ManageEngine on May 24, 2019

Hello there,

Greetings from ManageEngine!

We're glad to know that MDM Cloud has helped you with your device management needs.

In case of future queries, you can contact us at mdmcloud-support@manageengine.com

Does what we need without a lot of hassel

Jan 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Straightforward setup, does what it says it will do. We have this for a specific program which does not need or use all the bells & whistles other MDMs offer (and are a lot more $$$$)

Cons: using KNOX enrollment for corporate devices--I hate KNOX

Overall: We needed this to run 2 apps and block everything else on the corporate-owned phones--that is all. This does that at a great price point

Vendor Response

by ManageEngine on January 23, 2019

Hello Nicole,

Greetings from ManageEngine!

Knox enrollment developed fully by Samsung and ManageEngine MDM just facilitates enrollment via Knox. But, we'd want to know more about the issues you faced and see if we can help in easing the same.

In case of future issues, you can contact MDM support either through Chat(the widget is available on MDM web client) or mail it at mdmcloud-support@manageengine.com

Easy and visually intuitive to use

Apr 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has everything that you need for managing your devices with ease. The logical structure of profiles is easy to understand and deploying settings to many devices simultaneously is effective and easy,

Cons: The way you differentiate between multiuser profiles and single user profiles isnt totally obvious. The upload of user lists is somewhat restrained when it comes to what type of data you want to upload

Vendor Response

by ManageEngine on June 06, 2018

Hello there,

Greetings from ManageEngine!

Could you elaborate on what was difficult with the demarcation of single user and multi-user profiles as well as user data upload? I'll pass your requirements to my team, once I get all the information.

For any future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Mid-size iPad deployment

Dec 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very feature rich. It ties in well with Apple Business Manager and their Volume Purchasing Portal. Changes are pushed to the end points nearly instantly. The value proposition is favorable and makes it an easy decision to go forward with the product, especially adding in the features.

Cons: It takes a few times of doing profile configurations to fully understand the sequence of events and how to deploy properly. Sometimes support via chat can be cumbersome but they are responsive.

Vendor Response

by ManageEngine on December 07, 2018

Hello Rick,

Greetings from ManageEngine!

Could you elaborate more on the difficulties faced while deploying profiles?

In case of future queries, you can mail us at mdmcloud-queries@manageengine.com

Great software for the price

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Huge feature set very competitively priced support is very helpful Has an awesome remote shadowing feature which really sold it for me

Cons: Support can sometimes be a little difficult to understand and are in a different timezone to me. but that's the only thing i can think off. Would be nice for it to be cheaper but that's the same with every product

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

We'll consider your feedback and pass it to the concerned team(s).

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

A nice and simple product to control over your devices

Aug 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity and guided procedures.

Well designed web interface.

Ease of execute all included features.

Cons: The trial period was too short for me.

Some very little improvements can be done in the interface.

Overall: Simplicity and features rich product like this make you able to have the complete governance of your devices. The enroll procedure is very simple and fully guided in the web interface, so this make very simply to add every device you want without having to be a guru.

Vendor Response

by ManageEngine on November 04, 2018

Hello Giovanni,

Greetings from ManageEngine!

You do get the option to extend your trial on the product, a week for the initial trial expiry.

Could you elaborate on what is to be improved on the interface?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

The MangeEngine MDM software is easy to set up and use. Extensive tips & tricks help docs great too!

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: The software is great, easy for small business owners to learn and mange their devices like large corporate style tools provide. Software concepts easy to understand, interface dashboard gives good overview and status of devices. Their extensive help docs are invaluable in guiding you through the complexities of the Apple and Android processes to MDM. You may start using system free for 25 or less users which gives you a chance to understand the workings of MDM before tackling a larger deployment. System then expandable to meet business growth needs. Price point very good as well.

Cons: The MangeEngine MDM is an awesome tool in and of itself. The con is dealing with Apple and Android platform requirements/rules/regs, which is no fault of ManageEngine makers. They have done a great job providing guidance documents and tips/tricks to understand the manufacturers complexities of enrolling their devices into the MDM software.

Overall: Allows remote management of corporate owned smart device assets

Vendor Response

by ManageEngine on July 14, 2018

Hello Neal,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Easy to set up & use. Does the core functionalities very well.

Mar 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to remotely track devices and remotely deploy Google Play apps using Google for Work is well done. Kiosk mode to limit devices to specific apps and the overall apply profiles functionality works well also.

Cons: The option to hide the MDM app in Kiosk mode was not 100% effective and additional features like pushing notifications to managed phones were not yet available.

Vendor Response

by ManageEngine on March 14, 2019

Hello there,

Greetings from ManageEngine!

We're working on bringing out Announcements feature and are planning to release it soon.

Could you elaborate on your issue regarding ME MDM app not being 100% effective?

You can send your issues/feedback to mdmcloud-support@manageengine.com

Capterra loader

I was amazed at the ease of setup.

Jun 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The pricing is very competitive and the setup /config was very straightforward. We were having an issue with our current MDM conflicting with a push-to-talk applicaiton used here and Manage Engine's MDM had no such issues.

Cons: Although you are able to extend your 30 day trial period beyond the initial 30 days by filling out different customer reviews on various sites... it's kind of a pain to have to complete this to further test the software. I found it difficult to completely setup all of our profiles - locking down application usage and controlling software within 30 days.

Vendor Response

by ManageEngine on November 05, 2018

Hello Jeremy,

Greetings from ManageEngine!

You can actually extend your trial without giving reviews by following the extend trial instructions shown on MDM a week before your initial trial expiry.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

mdm

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like the large amount of options you have to control your devices

Cons: It could be a bit faster sometimes, if you refresh a page

Vendor Response

by ManageEngine on November 04, 2018

Hello Busse,

Greetings from ManageEngine!

We'll take your feedback regarding speed and work on it. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Perfect for managing our fleet of tablets

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It fits all our field of application. So we can easily update our own apps at any time without having to collect the tablets, everything from the desktop feasible. Supports all currently available operating systems. The system is very user friendly. Location of the devices is perfect if something should disappear.

Cons: No problems so far. Maybe simplify the menu navigation a bit. Groups and profiles is a bit confusing.

Vendor Response

by ManageEngine on November 04, 2018

Hello Klaus,

Greetings from ManageEngine!

We'll definitely look into your feedback regarding navigation. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Best MDM I've ever used

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Various way to enroll devices

Support various Operating System

Easy to use and manage

Various template report available

Cons: Supervised device (total control over the device) not available in my location (Indonesia) :(

Overall: We can managed mobile 100+ device easily, support user remotely, push application by administrator and remotely support user.

Vendor Response

by ManageEngine on November 25, 2018

Hello Suprianto,

Greetings from ManageEngine!

You can try to supervise devices using Apple Configurator(if you've got devices are lesser), if Apple DEP isn't available in your country as explained below:

http://bit.ly/mdm_apple_configurator

in case of future queries, you can contact us at mdmcloud-support@manageengine.com

Easy Mobile Management

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We really like the integration with Apple. We use school.apple.com and needed a product that could integrate with our volume purchases and school.apple.com. This product does it all. Easy to use and manage mobile devices.

Cons: The wording can be confusing but once we understood it then it made since. I would like the ability to purchase single license instead of a group.

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

We'll consider your feedback regarding the wordings used in the product.

Could you elaborate more on what you mean by purchasing single license?

You can reply or raise future queries to mdmcloud-support@manageengine.com

Quick to get started, easy to use, lots of functionality

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to get started, good help through links, good overview, easy to navigate. Impressed by the support! Supports profiles for Samsung devices, lots of options to give full control of the device. Very affordable compared to other products doing the same.

Cons: Don't support silent install/update with Enterprise App, unless using Android for Work. Cant retain different versions of same app (but is promised by summer 2018).

Overall: Better management of our tablets.

Vendor Response

by ManageEngine on November 05, 2018

Hello Stigh,

Greetings from ManageEngine!

You can actually install enterprise apps without using Android for Work in case of Samsung devices. You need to configure Android for Work only for Non-Samsung devices. As you said the multi-app version feature is currently being worked upon and will be available soon on MDM.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Delivered everything we were looking for in managing our staff mobile devices

Jan 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Restricts access to Web browsing, social media etc on company phones

Allowed simplified interface for our staff (limited apps available)

Company branding on wallpaper is locked

Cons: Not a consistent outcome with different Android devices, but core functions work (silent install of apps has not been consistent)

Vendor Response

by ManageEngine on November 06, 2018

Hello,

Greetings from ManageEngine!

We support additional policies and features for Samsung devices as it provides extensive APIs for the same. Currently, we're also looking at partnerships with other OEMs to provide additional features.

In case of any future queries you can mail us at mdmcloud-support@manageengine.com

Cost effective and value for your money.

Apr 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There's lots of help available to get you started. The company is always improving the MDM to make it easier for you to manage and operate it. Manage Engine has allowed us to implement over a very short period of time with the stringent requirements set out by our Japan counterpart.

Cons: There is nothing wrong with the MDM. Only thing is that the email invites sometimes reaches the recipient around 10-15 minutes after you have submitted from the MDM.

Overall: We are able to manage all our devices and a more secure way. There is also a capability to be able to remotely view and remote control your devices as well.

Vendor Response

by ManageEngine on June 06, 2018

Hello Arthur Collin,

Greetings from ManageEngine!

We will work on your feedback regarding latency in the enrolment invites.

In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Effective and Efficient use of and MDM Solution

Oct 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Familiar with Manage Engines other interface's and is similar to solutions we already use. The different options available within the MDM for managing all functions within the devices, device messaging, remote wipe, and inventory management.

Cons: Some of the menus are hidden within other submenu's. Determining the sub directories associating the way groups and profiles interact with eachother.

Vendor Response

by ManageEngine on November 04, 2018

Hello Stephen,

Greetings from ManageEngine!

We'll consider your feedback regarding menu positioning and work on it. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Easy to use and has some good functionality

Nov 26, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Free for up to 25 users. Easy to use.

Does everything necessary to accomplish the tasks required for system administration. It has a user friendly front end and is easy to navigate and generate reports.

Cons: Help and technical info can be a little hard to find.

Cloud base has no active directory support

If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

Vendor Response

by ManageEngine on November 06, 2018

Hello Robert,

Greetings from ManageEngine!

The help documentation is available on the website which can be accessed from the product from the top menu as well.

MDM now supports AD integration. The lack of support for lower versions of Android is because Google hasn't provided support for features in these versions.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Very easy to use and understand for anyone.

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You don't have to be an IT guy to get up and running with this product. Video walkthru's answer most questions and it is easy to maneuver thru menus and settings.

Cons: Some things could be a little easier but I was still able to figure it out and I have very basic managing systems knowledge.

Overall: I am able to set up and manage our tablets and phones that are distributed to field workers for mobile data collection.

Vendor Response

by ManageEngine on July 14, 2018

Hello Craig,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Capterra loader

Simple, cost effective and feature rich

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to choose between a local server based license as well as a cloud based licensing model. One of the few software companies that to this day still supports perpetual licenses.

Cons: Not really ManageEngine's fault, more so a limitation of IOS and that is the ability to stop IOS updates occuring during the business day. Come on Apple!

Overall: Remote control, easy device configuration, asset tagging

Vendor Response

by ManageEngine on May 30, 2018

Hello Paul,

Greetings from ManageEngine!

Apple in its recent iOS 11.3 release, lets you restrict manual OS updates by the user when an OS update policy has been distributed.

We've already support it in our Cloud beta setup. You can send a mail to mdmcloud-support@manageengine.com to have it immediately enabled in your setup.

In case you've any other queries, do not hesitate to either contact me or send a mail to mdmcloud-support@manageengine.com

Easy to use. Good solution for small business.

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Very good instructions for all steps.

Secure and reliable handling.

Quick answer from support.

Cons: The administration frontend is a bit slow.

Overall: I've managed 15 mobile phones for small business. Used a kiosk mode profile. Very easy to use. Very professional look on the phones by using background images.

Vendor Response

by ManageEngine on March 14, 2019

Hello Uwe,

Greetings from ManageEngine!

We're happy to know MDM Cloud has helped you with your mobile device management needs.

Regarding your feedback regarding administration frontend, could you elaborate the issue further?

You can reply to us regarding this or mail us your future feedback to mdmcloud-support@manageengine.com

I have test trial version. Very interesting product.

Mar 20, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease to use, full mobile device management functionality. I'v some difficulties to enroll device, but How Tos, Knowledge Base, video tutorials very helpful and makes solving problems easy.

Cons: I had one problem of remote control of Android 7.0 device.

I'm very interested in management platform for desktop and mobile from one console. Today it cant manage MacOS laptops. I hope MenageEngine will combine MDM and Desktop Central in near future.

Overall: Cheap MDM

Vendor Response

by ManageEngine on November 05, 2018

Hello Serge,

Greetings from ManageEngine!

Could you elaborate on what difficulty you faced with taking remote control of Android devices?

Further, with MDM you can manage Chromebooks, Windows laptops as well as MacBooks. Also, MDM is already available as an add-on to Desktop Central.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Overall very good, functionality and ease of use are plus points.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: User interface is very straight forward to navigate

Easy to set up

Performs as expected

Enrolment options are fast and efficient

Help topic on user portal are very useful too

Cons: Not much so far, slight issue using the short URL on the enrolment invite email but

the option to use the full link circumvented this.

Overall: The main plus point is how easy it is to use and set up, it works as expected and is not overly fussy or clunky.

Vendor Response

by ManageEngine on November 05, 2018

Hello Stefan,

Greetings from ManageEngine!

We'll look into the shortened URL issue and work on it. In case of future queries you can mail us at mdmcloud-issues@manageengine.com

Perfect for Managing Company owned Devices

Dec 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were looking for a way to manage devices given to our field sales staff. I stumbled upon ME MDM and it fits our needs almost perfectly. We are now able to track our employees and improve efficiency internally.

Cons: Restrictions are not consistent across devices. WIFI being set to 'Always On' doesn't work on all devices.

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

We can provide a feature across platforms only if the concerned APIs are made available by Apple/Google/Windows.

Can you elaborate on the Wi-Fi restriction issue?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

Easy to use and just works

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease and speed of enrolling both Android and Apple phones. Unattended App deployment works nicely for Android and Apple

Cons: Deleting unwanted app's seems to be an issue. Unable to re-assgin users without re-enrollment. Having issues renaming devices/

Vendor Response

by ManageEngine on June 07, 2018

Hello Steve,

You can delete unwanted apps by just blacklisting them and also prevent subsequent installation of non-compliant apps using restrictions, present under profiles.

You can re-assign users from the enrolment view itself just by modifying the user e-mail.

In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Great product. Great customer support

Sep 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the features, functionality, ease of use and customer support. They have a lot of features, that is a MUST for my company. Both regarding tracking, management and the simplicity.

Cons: I am having a problem with the App Distribution. Not all of my devices are installing the apps, I push to them. Even if it is a Force Install. And its always random, which devices doesn't get the app.

Vendor Response

by ManageEngine on December 25, 2018

Hello Lisa,

Greetings from ManageEngine!

Could you elaborate on the app management issue you faced?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Summerland Express Freight Review

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The IT support for this product have been very helpful.

Cons: Initially there was a lot of contacted needed with IT support to setup the software.

Overall: We are able to allocate a large amount of devices to employees and manage these devices from a remote location.

Vendor Response

by ManageEngine on November 04, 2018

Hello Ben,

Greetings from ManageEngine!

Could you let us know what problems you faced initially?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Indispensable tool for managing large amounts of company devices.

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: We were able to get up and running in very little time with a trial that required no manual setup on their side. This was huge as we were testing a deployment just days before rolling out. They have very helpful video tutorials on how to work with their system. Their customer service is very responsive. They have a long enough trial (with extensions available by writing reviews, such as this one), and it's free for up to 25 devices, which is great for an initial rollout.

Cons: I'd like to be able to handle multiple versions of one app at the same time, to have a cadre of beta testers before rolling out to the whole organization. I also ran into a nasty bug by having a single quote in my MDM name on the Apple side of things, so escaping user input is not always done apparently.

Vendor Response

by ManageEngine on November 05, 2018

Hello Caleb,

Greetings from ManageEngine!

We've been working on handling multiple versions of the same app feature and it'll be available soon on MDM. Also, could you tell us which parameter had the escape sequence not done so that we can work on the same?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Finally a Cost Effective MDM Solution

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The User interface is very friendly making it easy to navigate from one task to another.

Cons: I have yet to find a con per say, except that there is no supportive chat feature while during remote in.

Overall: Within our workforce we have a surplus of iPhones & iPads in the field. This Software allows use to fully control and manage these devices at a cost effective means with a user friendly interface.

Vendor Response

by ManageEngine on April 26, 2019

Hello Brent,

Greetings from ManageEngine!

We're glad to know that MDM Cloud is helping you with your device management.

Could you elaborate on your comment on there being no supportive chat feature during remote? We do have chat option when you take a remote session of the device as well as the option to chat with our support technicians on the MDM web console.

In case of further queries, you can write to us at mdmcloud-support@manageengine.com

Capterra loader

Best MDM For Me

Sep 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Learning Curve

Instant Support for both chat and email

relative ease of use

Cons: Lacking in some features

no time-line on when those features will be relased

Overall: We're based in The Bahamas and many of my clients have absolutely no form of mobile management system in place this software was a great fit, not perfect nor the easiest but once you get the swing of things you will love it, it is also very valuable in terms of costs

Vendor Response

by ManageEngine on November 04, 2018

Hello Bradley,

Greetings from ManageEngine!

Could you let us know what features you'd want on MDM?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Honest product and good bang for the buck

Oct 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: - Low cost

- Good range of functions available

- Good Support

- Ease of use

Cons: - Difficulty of pushing apps updates on Android devices...

- Remote desktop on ANdroid devices works half of the time

Overall: Overall, it's a good product. I haven't tried out other products, so it's hard to judge, but what pushed me to continue with this product was the low cost and that it was resolving my main issue: manage over 100 Android Devices and restrict the apps they could use. That part works great...

There's some issues with remote desktop and also app updates but could be a version issue. I use Samsung devices, but with an older OS (5.1). Also, I use the same Google Account for the Google Play... Could also be that my problem... Anyway, it's not that big of a deal for now... The rest works perfectly fine and I'm pleased with the product in general.

Vendor Response

by ManageEngine on November 04, 2018

Hello Cedric,

Greetings from ManageEngine!

Regarding the stated issues, you can raise a ticket on the same as well as mail any future queries to mdmcloud-support@manageengine.com

Very Easy to Use with the Apple Deployment Program

Oct 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: I really like the features and the functionality. It is very easy to use and integrate with the Apple Deployment Program. It's helping me to track the devices that I've setup and to push the apps out to the IPAD's.

Cons: I did have a few issues with pushing some of the apps to devices that I had already setup. However, it could just be a learning curve.

Vendor Response

by ManageEngine on December 25, 2018

Hello Lisa,

Greetings from ManageEngine!

Could you elaborate on the app management issue you faced?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Excellent product which is getting better everyday

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Device Tracking is excellent, good set of Android restrictions, New content management functionality

Cons: Slow features release for cloud based software, support con sometimes be lacking in technical knowledge

Vendor Response

by ManageEngine on November 06, 2018

Hello Blair,

Greetings from ManageEngine!

We'll consider your feedback and work on the same.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Good MDM at a very good price point

Jan 08, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The price compared to other MDM solutions is very competitive.

Cons: The web interface is very confusing. It's hard to find what you're looking for and the help documentation is often outdated or nonexistent for some features. I end up doing a lot of clicking around to be able to find the right area to complete my intended task.

Overall: This is a good MDM tool and compared to others I've worked with, and it is actually quite feature rich and overall fairly easy to set up. The interface and enrollment processes need to be improved for usability, but the application does what it is designed to do.

Vendor Response

by ManageEngine on January 13, 2019

Hello,

Greetings from ManageEngine!

We'll definitely consider your feedback and pass it to the respective teams.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com