ManageEngine

ManageEngine Mobile Device Manager Plus

4.5 / 5 98 reviews

Who Uses This Software?

All Enterprises


Average Ratings

98 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month
  • Pricing Details
    Free Upto 25 Devices. Try On-Premises or On-Demand
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ManageEngine
  • www.manageengine.com/
  • Founded 1996
  • United States

About ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind.


ManageEngine Mobile Device Manager Plus Features

  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Onsite Printing
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Surveys & Feedback
  • Timeout
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Self Ordering
  • Surveys & Feedback
  • Timeout
  • Activity Reservations
  • Digital Signature
  • License Management
  • Onsite Printing
  • Remote Access
  • Secure Browsing
  • Ticket / Order Fulfillment
  • Touch Screen
  • Usage Reporting
  • Virtual Keyboard
  • Wireless Internet Access
  • Automatic Device Recognition
  • Data Management
  • Deployment Management
  • Inventory Management
  • Maintenance Utilities
  • Procurement Management
  • Remote Update / Installation
  • Software Management
  • Synchronization Management
  • Wireless Network Support
  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring

ManageEngine Mobile Device Manager Plus Reviews Recently Reviewed!


Does what we need it to do. While alittle rough around some edges, this MDM shines by its features.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to setup with a relatively straightforward dashboard layout. Where as a handful of other MDMs I have trialed are a bit overly-feature rich and have awkwardly placed menus, ManageEngine's MDM layout is one that makes sense, and integrates all of the things that a school district like ours needs.

While trialing this product on a half dozen android tablets, they were a breeze to lock down, and we were able to group them up and drill down and apply policies on group and individual basis' with out too much struggle at all. Geo-tracking, Android Apps for Work Integration, individualized and group-based app approval, but also curating a custom app store, swift QR Enrollments, and user assigning are all big things we need in a MDM. And of course, a few hidden gems like the web clips, and the integrated remote monitoring are wonderful additions to a otherwise comprehensive device management platform.

Cons: Only a couple concerns with the product itself.

For some, the policy profile layout can be a bit overwhelming for some. We only have 5 schools, but certain things require a new profile for each minor change, like 1 profile for each WiFi profile you have to deploy, and each webclip requires its own as well. While straight forward, it can get make the profiles page a bit messy as you keep adding on to them, and should changes need to be made, going back between them can take a bit of time. Small thing, but a critique none the less.

Another small critique is we had some issues connecting via the remote monitoring. Either it's our network or the service, but we were only able to get it working a couple times, and it requires a couple steps of user interaction to start the session more than I would like.

The only noteworthy concern I experienced, & I will speak with a Customer Service rep for more info, is that I experienced a policy / app syncing issues on more than 1 occasion during deployment. During initial enrollments, I had instances where apps did not get downloaded to the devices, I had policy's that would not refresh despite manually refreshing them on the tablets themselves, and twice when I decided to remote wipe the device, the device did not wipe, despite it marked as removed from the console - where I then had to manually remove the mdm app from the tablet itself via a override code.

Overall: The ability to manage our mobile devices effectively and efficiently in a work and school environment.

Made my life massively easier

Jun 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have more than 200 tablets around the UK with local councils. With Zoho I can remotely update the company software, lock problem users down to kiosk mode and stop them from watching TVPlayer on their lunch and using all the data allowance. Everything is in a single system, unlike Knox, is much simplified over other systems and even a total novice like me managed to pick it up in the space of a day or two.

Cons: There's a few things we'd love this to do... Remotely push json files to a set directory on the SDcard, and the one thing that knox has over ME, allow us to set the layout of the home screen. But the premium for Knox is not worth that single feature.

Overall: The management of our devices all round the UK was easy to setup and is rolling out now. Our primary concern is to minimise suppor calls, and this software allows us to remotely control the device, the applications installed, system updates and all other issues we come across on a daily basis. This means we can proactively push the latest version of our software out to all the tablets when it is released, saving us the hassle of having to talk end users through the update process.

plus we can lock down the problem users to kiosk mode and completely limit their access to anything but the work applications.

Our customers also have their own applications that they use, and we can manage these on behalf of our customers, offering a much more streamlined, yet personalised service.

Vendor Response

by ManageEngine on June 06, 2018

Hello there! Greetings from ManageEngine! I'll pass on your requirement of distributing JSON files to mobile devices, to my engineering team. Additionally, we've been working on the home screen customization feature and this will be released soon. If you provide your requirements for both cases, it'll help us understand it better. You can e-mail any further queries to either me or to mdmcloud-support@manageengine.com

Great and innovative. Perfect for Business.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The interface presents all that is needed. Remote troubleshooting with ease when using Managed Engine. Registering our product is easy. I love the format. "Lock mode" is very good in helping us with missing Tablets. "Location" function helps us find our Tablets. Remote wipe works flawlessly.

Cons: Blacklisting needs a bit of work. We received multiple e-mails "per APP" that was blacklisted. I suggest a single e-mail with the list of Blacklisted APPs.

Overall: A great asset to our company. Helps us control the Tablets we deploy to our employees.

Vendor Response

by ManageEngine on July 14, 2018

Hello Chan, Greetings from ManageEngine! We are revamping App Blacklisting and this enhancement will ensure you get one e-mail instead of multiple mails, as you suggested. In case of any further feedback/queries, you can contact mdmcloud-support@manageengine.com

Innovative and easy to use. Great for small and large businesses.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - Allowed us to remote into our User's devices and help troubleshoot. - Allowed us to disable our devices if it ever gets stolen or lost. - Set up is a breeze. + Instructions are easy to follow - Has a great inventory system.

Cons: - Sometimes site takes a bit to load (not sure if it is just my internet or my computer) - At rare occasions, customer support responses take a bit too long.

Capterra-loader

The overall experience ha been satisfactory, works well with samsung devices with android version 5

Jul 23, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Very good solution for samsung devices, works seamlessly with these devices and takes away the pain of setting up devices from scratch. You just need to give the device internet access and enroll and sit back and relax. the support is also good for the product, I normally get any issue resolved within an hour.

Cons: Working with other android devices can be painful at times. Features that are available for samsung devices are not available for other android devices so you are kind of limited to device selection if you want to benefit from the full package.

Overall: We operate in a country where mobile data is prices are on the high side and we provide tablets to health workers fro disease surveillance and reporting, however without MDM we had issues with users misusing the data sent to the tablets. As soon as we introduced MDM plus on the device we were able to stop data misuse by staff and resulted i us abling to reliably estimate data cost to run the devices in the field.

This software isn't bad.

Feb 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

Cons: I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

quick to setup, low learning curve

Jul 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: has some neat features, like remote view/control.
the app distribution feature is really nice to have, especially with the ability to blacklist certain apps.
enrolling and provisioning devices is straightforward once you get the profile and groups setup
updates to device profiles are pushed to devices, you don't have to wait for the device to check in

Cons: the deprovision of devices is a little confusing.
android device support is limited compared to iOS. some features are only available to iOS even though the same features are available to android in other MDM software, like adding a WPA/WPA2 Enterprise WiFi profile

Great software for the price

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Huge feature set very competitively priced support is very helpful Has an awesome remote shadowing feature which really sold it for me

Cons: Support can sometimes be a little difficult to understand and are in a different timezone to me. but that's the only thing i can think off. Would be nice for it to be cheaper but that's the same with every product

The MangeEngine MDM software is easy to set up and use. Extensive tips & tricks help docs great too!

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is great, easy for small business owners to learn and mange their devices like large corporate style tools provide. Software concepts easy to understand, interface dashboard gives good overview and status of devices. Their extensive help docs are invaluable in guiding you through the complexities of the Apple and Android processes to MDM. You may start using system free for 25 or less users which gives you a chance to understand the workings of MDM before tackling a larger deployment. System then expandable to meet business growth needs. Price point very good as well.

Cons: The MangeEngine MDM is an awesome tool in and of itself. The con is dealing with Apple and Android platform requirements/rules/regs, which is no fault of ManageEngine makers. They have done a great job providing guidance documents and tips/tricks to understand the manufacturers complexities of enrolling their devices into the MDM software.

Overall: Allows remote management of corporate owned smart device assets

Vendor Response

by ManageEngine on July 14, 2018

Hello Neal, Greetings from ManageEngine! We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Capterra-loader

A nice and simple product to control over your devices

Aug 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Simplicity and guided procedures.
Well designed web interface.
Ease of execute all included features.

Cons: The trial period was too short for me.
Some very little improvements can be done in the interface.

Overall: Simplicity and features rich product like this make you able to have the complete governance of your devices. The enroll procedure is very simple and fully guided in the web interface, so this make very simply to add every device you want without having to be a guru.

Overall very good, functionality and ease of use are plus points.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: User interface is very straight forward to navigate
Easy to set up
Performs as expected
Enrolment options are fast and efficient
Help topic on user portal are very useful too

Cons: Not much so far, slight issue using the short URL on the enrolment invite email but
the option to use the full link circumvented this.

Overall: The main plus point is how easy it is to use and set up, it works as expected and is not overly fussy or clunky.

Easy and visually intuitive to use

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has everything that you need for managing your devices with ease. The logical structure of profiles is easy to understand and deploying settings to many devices simultaneously is effective and easy,

Cons: The way you differentiate between multiuser profiles and single user profiles isnt totally obvious. The upload of user lists is somewhat restrained when it comes to what type of data you want to upload

Vendor Response

by ManageEngine on June 06, 2018

Hello there, Greetings from ManageEngine! Could you elaborate on what was difficult with the demarcation of single user and multi-user profiles as well as user data upload? I'll pass your requirements to my team, once I get all the information. For any future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Great product. Great customer support

Sep 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: I really like the features, functionality, ease of use and customer support. They have a lot of features, that is a MUST for my company. Both regarding tracking, management and the simplicity.

Cons: I am having a problem with the App Distribution. Not all of my devices are installing the apps, I push to them. Even if it is a Force Install. And its always random, which devices doesn't get the app.

Capterra-loader

I was amazed at the ease of setup.

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The pricing is very competitive and the setup /config was very straightforward. We were having an issue with our current MDM conflicting with a push-to-talk applicaiton used here and Manage Engine's MDM had no such issues.

Cons: Although you are able to extend your 30 day trial period beyond the initial 30 days by filling out different customer reviews on various sites... it's kind of a pain to have to complete this to further test the software. I found it difficult to completely setup all of our profiles - locking down application usage and controlling software within 30 days.

Cost effective and value for your money.

Apr 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There's lots of help available to get you started. The company is always improving the MDM to make it easier for you to manage and operate it. Manage Engine has allowed us to implement over a very short period of time with the stringent requirements set out by our Japan counterpart.

Cons: There is nothing wrong with the MDM. Only thing is that the email invites sometimes reaches the recipient around 10-15 minutes after you have submitted from the MDM.

Overall: We are able to manage all our devices and a more secure way. There is also a capability to be able to remotely view and remote control your devices as well.

Vendor Response

by ManageEngine on June 06, 2018

Hello Arthur Collin, Greetings from ManageEngine! We will work on your feedback regarding latency in the enrolment invites. In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Very easy to use and understand for anyone.

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: You don't have to be an IT guy to get up and running with this product. Video walkthru's answer most questions and it is easy to maneuver thru menus and settings.

Cons: Some things could be a little easier but I was still able to figure it out and I have very basic managing systems knowledge.

Overall: I am able to set up and manage our tablets and phones that are distributed to field workers for mobile data collection.

Vendor Response

by ManageEngine on July 14, 2018

Hello Craig, Greetings from ManageEngine! We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Easy Mobile Management

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We really like the integration with Apple. We use school.apple.com and needed a product that could integrate with our volume purchases and school.apple.com. This product does it all. Easy to use and manage mobile devices.

Cons: The wording can be confusing but once we understood it then it made since. I would like the ability to purchase single license instead of a group.

Excellent product which is getting better everyday

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Device Tracking is excellent, good set of Android restrictions, New content management functionality

Cons: Slow features release for cloud based software, support con sometimes be lacking in technical knowledge

Very Easy to Use with the Apple Deployment Program

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the features and the functionality. It is very easy to use and integrate with the Apple Deployment Program. It's helping me to track the devices that I've setup and to push the apps out to the IPAD's.

Cons: I did have a few issues with pushing some of the apps to devices that I had already setup. However, it could just be a learning curve.

Perfect for Managing Company owned Devices

Dec 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: We were looking for a way to manage devices given to our field sales staff. I stumbled upon ME MDM and it fits our needs almost perfectly. We are now able to track our employees and improve efficiency internally.

Cons: Restrictions are not consistent across devices. WIFI being set to 'Always On' doesn't work on all devices.

Delivered everything we were looking for in managing our staff mobile devices

Jan 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Restricts access to Web browsing, social media etc on company phones
Allowed simplified interface for our staff (limited apps available)
Company branding on wallpaper is locked

Cons: Not a consistent outcome with different Android devices, but core functions work (silent install of apps has not been consistent)

Does a good job at basic MDM requirements

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy Interface Lots of features Apple integration Easy to setup Android devices and is quite powerful for android devices. The Apple integration with DEP was also quite easy.

Cons: Not as powerful as I would hope but other than that there are not many cons for this software. It is a reasonable MDM

Easy to Use, Complete

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Cloud Based; - User friendly Interface; - Apple Enrollment; - Android Zero Touch and EMM Token; - NFC Enrollment; - Install Play Store apps without user intervention

Cons: We are still testing MDM. However, there is no cons for while. Unfortunately, we couldn't test Apple DEP.

Brilliant

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It does everything you need, is easy to setup and configure. The User interface is clean and professional. Allot better

Cons: I have really struggled to find anything in this MDM which is a con. We didnt find anything wrong with the application during the trial.

Overall: MDM, Time Efficient

Vendor Response

by ManageEngine on June 06, 2018

Hello Matthew, Greetings from ManageEngine! In case you've any queries in future you can either directly contact me or mdmcloud-support@manageengine.com

Quick to get started, easy to use, lots of functionality

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to get started, good help through links, good overview, easy to navigate. Impressed by the support! Supports profiles for Samsung devices, lots of options to give full control of the device. Very affordable compared to other products doing the same.

Cons: Don't support silent install/update with Enterprise App, unless using Android for Work. Cant retain different versions of same app (but is promised by summer 2018).

Overall: Better management of our tablets.

Excellent product with good capabilities and lots of features

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Provides an answer to OFFICE 365 Excellent in kiosk mode Excellent security for end devices Allows for excellent URL filtering

Cons: Does not interface with microsoft asure Supports local interface of mobile devices The issue of reports is a bit cumbersome to produce

I have test trial version. Very interesting product.

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease to use, full mobile device management functionality. I'v some difficulties to enroll device, but How Tos, Knowledge Base, video tutorials very helpful and makes solving problems easy.

Cons: I had one problem of remote control of Android 7.0 device.
I'm very interested in management platform for desktop and mobile from one console. Today it cant manage MacOS laptops. I hope MenageEngine will combine MDM and Desktop Central in near future.

Overall: Cheap MDM

Easy to use and packed with features!

Mar 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Simple but very powerful MDM solution. Console is easy to navigate and the learning curve for setting up and enrolling devices is very easy.

Cons: Not yet able to cap device data but this has been requested as a feature and is due soon according to support.

Indispensable tool for managing large amounts of company devices.

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We were able to get up and running in very little time with a trial that required no manual setup on their side. This was huge as we were testing a deployment just days before rolling out. They have very helpful video tutorials on how to work with their system. Their customer service is very responsive. They have a long enough trial (with extensions available by writing reviews, such as this one), and it's free for up to 25 devices, which is great for an initial rollout.

Cons: I'd like to be able to handle multiple versions of one app at the same time, to have a cadre of beta testers before rolling out to the whole organization. I also ran into a nasty bug by having a single quote in my MDM name on the Apple side of things, so escaping user input is not always done apparently.

Great Product,, fast and easy to set up for a not IT Guy

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It allowed me to set up mobile devices quickly and accurately for quick field deployment and security of our field devices.

Cons: Nothing so far. they have been helpful in setting up the account and the videos and help screens have answered virtually all of my questions regarding setup.

Overall: quick and easy use of our field devices. Easy to set up a device and make them all uniform in installation of applications. Also allows for distribution of documents quickly to field workers thru the dashboard.

Vendor Response

by ManageEngine on July 14, 2018

Hello Craig, Greetings from ManageEngine! We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Capterra-loader

Easy to use and just works

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease and speed of enrolling both Android and Apple phones. Unattended App deployment works nicely for Android and Apple

Cons: Deleting unwanted app's seems to be an issue. Unable to re-assgin users without re-enrollment. Having issues renaming devices/

Vendor Response

by ManageEngine on June 07, 2018

Hello Steve, You can delete unwanted apps by just blacklisting them and also prevent subsequent installation of non-compliant apps using restrictions, present under profiles. You can re-assign users from the enrolment view itself just by modifying the user e-mail. In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Easy to use and has some good functionality

Nov 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Free for up to 25 users. Easy to use.
Does everything necessary to accomplish the tasks required for system administration. It has a user friendly front end and is easy to navigate and generate reports.

Cons: Help and technical info can be a little hard to find.
Cloud base has no active directory support
If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

A very easy and straightforward user interface

May 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The user interface is very easy to use and is packed with features that are available for Android, OSX, and Windows devices

Cons: Unable to have the ability to implement to iOS Apple iPhone devices. Would be very useful if this feature was added.

Great software, easy to use and cheap price for this quality of MDM

Mar 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy interface, lots of valuable settings. I have been using the software for 2 weeks now and im already really good with it.

Cons: Not enough control for cellular data. My main problem was to manage cellular data via MDM and there is only 5-6 settings to manage cellular and roaming and none is doing what i was looking for..

Overall: Manage apps and restriction, control device over the air with samsung was pretty nice and easy. I would recommend this software in many cases.

Capterra-loader

Impressive management and control system

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of use, intuitive interface, the multiple options available to manage and control the relevant aspects of IT

Cons: Hard to express in terms of what I least like. Well, so far I have not found deficiencies in the software.

Best I've used to date.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to navigate and very quick. I've tried a few others and couldn't get things set up and ready to go as easy as I could with ManageEngine.

Capterra-loader

One of the best MDMs out there

Aug 18, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about this software is the pricing and features.

Cons: What I like least about it is that you have to 3 primary tabs that you have to keep switching around for the same device depending on what it is you want to do.

Overall: ManageEngine(Zoho) MDM Plus is packed full of the best features available for managing your fleet of Mobile devices. The GUI is a little difficult to navigate, but considering the pricing and features, it's worth the extra effort.

Positive

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good, very helpful and easy to use and configure. Helpful staff, much use for device management. Happy

Cons: Unable to add devices using serial if previously activated. Otherwise positive and easy to use. Very nice

ManageEngine's Mobile Device Management Solution is a Enterprise Mobility ACCELERATOR

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Easy to use interface
- Wide array of core features
- Geo-Location is a BIG security boost
- Pushing apps to device/add new apps to the catalog is simple as can be
- Love the remote connectivity feature for end-user troubleshooting

Cons: - Unable to remove blacklisted apps is a bit of a loss
- It looks like the battery info is not accurate (i.e. shows as 100% even when device is at 65%)

Capterra-loader

Simple, cost effective and feature rich

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to choose between a local server based license as well as a cloud based licensing model. One of the few software companies that to this day still supports perpetual licenses.

Cons: Not really ManageEngine's fault, more so a limitation of IOS and that is the ability to stop IOS updates occuring during the business day. Come on Apple!

Overall: Remote control, easy device configuration, asset tagging

Vendor Response

by ManageEngine on May 30, 2018

Hello Paul, Greetings from ManageEngine! Apple in its recent iOS 11.3 release, lets you restrict manual OS updates by the user when an OS update policy has been distributed. We've already support it in our Cloud beta setup. You can send a mail to mdmcloud-support@manageengine.com to have it immediately enabled in your setup. In case you've any other queries, do not hesitate to either contact me or send a mail to mdmcloud-support@manageengine.com

Works better than expected

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We used another MDM solution that was not very user friendly. This one has been great and easy to use compared to the other. Setup was easy and I like that you can have to setups. A BYOD and a internal one.

Cons: I would say the biggest is that there are some functionality that could be better in the admin interface for finding the settings and control setup

Vendor Response

by ManageEngine on June 06, 2018

Hello Jamie, Greetings from ManageEngine! Could you elaborate your requirement regarding positioning certain functionalities on the Admin interface, so that I can pass it to my UI/UX team. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Love the free trial

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Versatile platform - ease to learn and adaptable to different device profiles from kiosk lock down to remote control and support for a variety of devices - got my mobile projects under control now

Cons: Only Samsung API is connected. I uses ASUS tablets. SO I cannot remote control an Asus tablet - Only remote view

Overall: Organization of many mobile devices

Vendor Response

by ManageEngine on June 06, 2018

Hello Alasdair, Greetings from ManageEngine! We've been trying to partner with various device manufacturers to support remote control. We hope to start supporting remote control for Asus devices soon. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

So easy to setup and use, great product!

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used a few MDM solutions and this one was so easy to setup and use, I was up and running in just a few hours. The price is also very reasonable for what you get.

Cons: Struggling to find any negatives at this stage, I will continue to review and see if anything comes up.

Overall: Easy to setup MDM functionality for our business with a few handsets to manager.

Vendor Response

by ManageEngine on June 06, 2018

Hello Jonathan, Greetings from ManageEngine! If you have any future queries on the product or need certain features in the product, you can either directly contact me or mdmcloud-support@manageengine.com

MDM ManageEngine Mobile one of the easiest mobile device managers in market

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Ease of use: very easy in all steps: enrollment, management, distributing apps and profiling.
- Kiosk Mode very active and rich in features
- Free 25 Users
- Cloud platform

Cons: - SDK or API
- Owner's Enrollment for old system android is hard for normal users
- Prevent power off device feature not exist now

Overall: manage mobile device very easy

Vendor Response

by ManageEngine on July 14, 2018

Hello Abdul, Greetings from ManageEngine! In case of Android devices running older versions, you can enroll devices using E-mail enrollment or self enrollment. Further, you can restrict powering off devices using Restrictions. In case of further queries, you can contact us at mdmcloud-support@manageengine.com

Product is great but customer service is so-so

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to enroll through NFC and manage devices
Layout of profiles and inventory is easy to follow

Cons: I've emailed sales a few times regarding a quote but I have yet to receive a response. The only way I've gotten through was by calling but when I call, they recommend emailing them.

Overall: We are able to remotely manage the policies and wipe the device if needed.

I went straight for the cloud product. I found it easy to implement and support.

Jan 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease which you can create multiple profiles, assign apps for deployment. Enrollment is a piece of cake and I espicially like the NFC enrollment process.

Cons: I wish there was a way to reasign a username without re-enrollment. I also found the UI performance a bit laggy.

Overall: A solid and scalable cloud based MDM solution ready for any SME.

Got Manage Engine to trial for a radio replacement platform. Going to software based Walkie Talkie.

Jan 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to create Kiosk and give access to only software allocated in Kiosk. Ability to track devices and manipulate them remotely.

Cons: It's interaction with Android phones that aren't Samsung based, but I realize this may also be the phone provider's fault as well.

Overall: Being able to save money on a radio system due to implementing this software.

Great value for the money

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's fairly easy to use. Their tech support is immediate and they are very helpful. It has a lot of value for the money.

Cons: It would be helpful of some of the functionality was a bit more seamless from screen to screen. The steps to remember on how to create, edit and publish policies can take some time to learn.

Vendor Response

by ManageEngine on June 06, 2018

Hello there, Greetings from ManageEngine! I've passed on your feedback to the UX team and I'd love to know more details about the same, to understand the scenario better. In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Getting started is easy. A lot of functionality.

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how easy it was to get started. The enrollment process is pretty straight forward. I like the interface and the amount of information it provides on devices.

Cons: It seems some brands of Android phones aren't able to be enrolled and sometimes it's difficult to get in contact with support via phone.

Extremely Positive

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that for a small business the software is very user friendly. Also love the free 25, plus 10 devices for every referral

Cons: Cost. If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

Overall: Manage all the companies devices

Great Product, Exceptional Support

Apr 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Short Learning Curve, was able to implement first device in minutes.
Support is just a chat away
Support is knowledgeable

Cons: We are using the Cloud Version, at times it gets a little slow.
Screens do not adjust well to HD monitors (Surface Pro) however, that may be a function of the browser.

Vendor Response

by ManageEngine on June 06, 2018

Hello Kyle, Greetings from ManageEngine! I've passed on your requirements to the UI/UX team. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Great and easy to deploy

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Free to use below a certain amount of user. Many features like blocking user from installing applications

Cons: Nothing, except they indicated free for life, but i am unsure what is covered under free and what is not

Overall: light weight mdm for all my users. Able to restrict users to install unauthorized software in our system

Vendor Response

by ManageEngine on July 14, 2018

Hello Kai, Greetings from ManageEngine! By free for life, we mean you can keep using the solution forever, with no restriction on any feature(s)! You can manage up to 25 devices using the Free edition. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Easy to configure and many customization options

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Content Management: documentation storage profiles
App repository: Android for work, Apple Store without ID Apple, Windows Business Store
Remote Control

Cons: Windows device management is less intuitive
It would be amazing if it had integrated antivirus and management for MacOS laptops.

Vendor Response

by ManageEngine on June 07, 2018

Hello Nuria, Greetings from ManageEngine! Could you elaborate on your requirements regarding Windows device management? Further, we've started supporting basic management for Mac machines, with a whole lot of new features on the pipeline. For future queries, you can either directly contact me or mdmcloud-support@manageengine.com

We're using Manage Engine through Zoho

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pros: We already use Zoho Desk. Using one solution is helpful in keeping track of our hardware AND software tickets

Cons: A little clunky to get setup. But, after the enrollment finally finishes, the dashboard and other utilities seem to work well.

Overall: Able to keep track of hardware/asset management

Vendor Response

by ManageEngine on August 06, 2018

Hello Lori, Greetings from ManageEngine! We're glad MDM has worked well for you. I'll pass your feedback regarding the initial setup to my team. In case of any further queries/feedback you can mail the same to mdmcloud-support@manageengine.com

Bang for the Buck!

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the value of the product. We get a full function MDM for a reasonable price. It's easy to navigate and setup.

Cons: I wish I could force apps to install on individual devices and I could easily see how where the unlock key for Apple ID is stored on the interface per device.

best free mdm on the markey

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: free
great ux/ui design
geo-tracking
windows 10 enrollment
mdm app on the phone allows for documents and apps to be pushed out the device

Cons: none so far, although it would nice to have a way to refer people to the service and get more device allotment added for every signup

Awesome Product

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, free for up to 25 devices unless you get some referrals then up to 75 devices. QR Code Enrolment seems to be the easiest and best way to on board devices

Cons: No ability to create Desktop Web Shortcuts Document deployment doesn't have the ability to use folders

I don't know what is MDM before i start exploring Manage engine, but now i am on high

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like application sync from the playstore, my team used to release more builds and use this to get updated.

Cons: I experienced difficulties in taking remote access of the tablets which are on field and it would be helpfull if it is more robust.

Been a great experience, using both Android and IOS.

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: DEP is easy to use and seemless. Even on the latest IOs most features are available under the MDM profile.

Cons: Screens are a little slow refreshing and you are sometime not sure your change has saved , but thats to be expected from a cloud solution.

It works well except for Chinese tablets which all have the same serial number (unlike other MDMs)

Feb 25, 2018
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It can install apps automatically listed in Android for Work. The support team is really helpful, trying to solve the problems I encountered.

Cons: This software uses the model number and serial number to distinguish different devices. But cheap Chinese Android tablets all have the same serial number. They had to make changes at their end to prevent the second device replacing the first one, rather than adding a new device. And there is still a problem getting Google apps installed on the identical devices.

Overall: I can automatically update the standard software for a set of tablets used to train older people to use the Internet

Solid product at a great price. Been using it for over a month with no issues.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy user interface, straight forward installation, low cost, extensive trial, and very few follow up marketing emails.

Cons: So far there haven't been any features that I dislike. I have recommended the product to a few nonprofits I work with.

Vendor Response

by ManageEngine on July 14, 2018

Hello Lee, Greetings from ManageEngine! We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. We've a dedicated referral program for referring MDM Cloud, you can view more details here: https://www.manageengine.com/mobile-device-management/refer-and-earn-licenses.html In case of any future queries, you can contact mdmcloud-support@manageengine.com

Straight forward

Jun 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It covers all options we require for BYOD and corporate devices. Customer Service is fast and very effective helping with all queries fast.

Cons: The are many different platforms for the set up of devices which you need to also set up outside of the platform in order for this to work

Overall: Able to register all devices, however still exploring how to get the apple set up so I can set up the corporate devices appropriately

Tried multiple MDM products, manageengine was the easiest to configure

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive UI. with supervised IOS devices it gives you all the options you need to cover your security.

Cons: We struggled to get apple configurator working properly, but this would have been the same with any other MDM provider.

Vendor Response

by ManageEngine on June 06, 2018

Hello David, Greetings from ManageEngine! Could you tell us about the issues you faced with Apple Configurator. It will help us make the product better. In case of further queries, do not hesitate to e-mail me or mdmcloud-support@manageengine.com

Surprised how easy it is to use and deploy the software across different devices

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to control mobile devices and protect data for the GDPR regulations. Ease of use is a key contributing factor.

Cons: There is nothing so far that I really dislike but the lack of control of itunes is a bit of a bugbear.

Vendor Response

by ManageEngine on June 06, 2018

Hello Bob, Greetings from ManageEngine! Currently, you can choose to fully restrict iTunes and disable iTunes pairing, through restrictions present in profiles. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Really interesting

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It does everything you need, is easy to setup and configure. The User interface is clean and professional.
Control panel is simple, quick and you find the informations easily

Cons: Even if the configuration is easy, it would save time if the documentation was available also in french because the language configuration in french is available

Vendor Response

by ManageEngine on June 06, 2018

Hello Manuela, Greetings from ManageEngine! We've passed on your requirements to the documentation team. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Works for the possibility we want!

Apr 24, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We work with this program in a testzone. Our employees are having a workphone. We want to give them a Phone wich is fully installed and were we are able to delet noneworking App's.

Cons: The progam and website is hard too juse for a none IT person. Read the instructions very well and take notes by the things you do for the next time.

Realy good Software

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This Software is realy good and had a lot of good features to install and admin your mobile devices. The very easy use of the Software. With a few klicks you are able to use nearly all functions from the Software.

Cons: I think the Price is a little bit high, but otherwise, I am not able to find more cons for this excellent Software

Great price and functionality

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The remote control feature is seamless. Changes are pushed out to the phones instantly, there is no waiting for the phone to check for updates. Easy to updates groups at a time

Cons: You can only scan the device max once a day. Every couple hours would be ideal. It doesn't show details like data usage or phone/text logs.

Great Time Saver!

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This product makes it really easy to monitor and administer mobile devices without having to give full control to each user. Makes it very easy to push out updated apps when they become available.

Cons: It is somewhat difficult to setup. It is hard to figure out which settings will give you the controls you want.

Lots of features, and easy to get started.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and enrolling android devices and distributing apps is made easy. Great for deploying android devices with Kiosk Mode enabled.

Cons: Encountered a few issues trying to distribute apps which will require testing, and is hopefully part of the learning process.

Lacking in features, not a user-friendly dashboard

Jul 30, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Allows us to block websites & apps from employee devices, and distribute corporate apps to the devices.

Cons: Cannot currently block applications from specific user groups - only across your entire account. Dashboard is difficult to learn and often not logical.

Great and simple

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is simple to use and has lots of options. It is easy to install on mobiles and great accesable thru the web

Cons: The explanations are a bit hard to find and understand, the explain videos are great but have a bad narator.

Overall: Great mobile management

Vendor Response

by ManageEngine on June 06, 2018

Hello Lennard, Greetings from ManageEngine! Could you elaborate as to what you mean by 'the explanations are a bit hard to find and understand'? We will also consider your feedback regarding the videos. In case of any further queries do not hesitate to e-mail them to either me or mdmcloud-support@manageengine.com

Apria

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great service to use when operating a business. Great for keeping track of both expenses and losses as well as a customer data base.

Very good GUI

Dec 01, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the graphical layout of the system. I also like the response rate of commands The quieting is ok

Cons: I don¿t like the lack of features for iPad Another issue I noticed was the amount of apps needed to get an iPad managed

Test to manage mobile devices

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to add and manage devices, lost mode, quick add and deploy applications. Very useful and time savior.

Cons: The handling of the software is sometimes nebulous and needs to be deepened and tested to ensure proper operation.

Capterra-loader

smooth deployment and most function are working as described

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: UI is quite nice, and most of the functions covered with the standard edition. The pricing is reasonable (cheap) comparing with similar features and product available on the market

Cons: You can not redeploy app or profile to a specific device and you always need to reapply it to a group, even though I guess, device in the group won't take any action if they already applied, it is quite confusing at the beginning.

Vendor Response

by ManageEngine on June 06, 2018

Hello Chris, Greetings from ManageEngine! You can actually re-deploy apps and/or profiles to a device or a set of device(s). You need to select the Devices tab instead of the Groups tab, during redeployment. For further explanation or any future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Mini SCCM

Aug 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This software provides so much control over devices. From pushing out apps, setting locks, wiping devices, it's great. It's almost like a mini version of SCCM

Cons: There's so much to it, I don't know if i'll get around to using all the functionality

Great customization!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I found that the group setup is perfect for the environments that I administrate. It allowed me to create groups with certain profile settings per group. This allows for certain users (power users) to have a bit more control than the average user.

Cons: At first, I found the application a bit hard to manage. After getting the hang of the menus, it became quite a bit easier to configure.

Vendor Response

by ManageEngine on June 07, 2018

Hello Michael, Greetings from ManageEngine! Could you give us more details regarding your initial difficulty with the product so that I can pass the same to my UI/UX team. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Overall Great Product

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and understand. Fairly quick provisioning with QR enrollment. Great customer support to help get things started.

Cons: Initial setup can be difficult depending on device. More functionality such as removing all icons and only allowing deployed icons; list with geo-track map would be nice as well as geo-fencing.

Overall: Basic control over devices. Asset tracking and app deployment for rapid provisioning.

Vendor Response

by ManageEngine on June 06, 2018

Hello there, Greetings from ManageEngine! Could you elaborate your feedback regarding the difficulty in the initial setup? Further, I'd like to know what you mean by wanting to remove icons. We already have the option of showing the location of all managed devices in a single map. I'll pass on your geo-fencing requirement to my engineering team. In case of future queries, you can either directly contact me or mdmcloud-manageengine.com

Powerfule easy to use software

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Does everything necessary to accomplish the tasks required for system administration. It has a user friendly front end and is easy to navigate and generate reports.

Cons: Cost is a bit high to accomplish the tasks required for system administration. Even though It has a user friendly front end and is easy to navigate and generate reports, the cost is prohibitive

Overall: Ease of use and management

the user experience was very good and straight forward to use, even without prior training

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: device tracking, remote wipe the list is endless. there are so many pros to this software i would be here all day writing about them. try it out for yourself.

Cons: so far i have no Con's for what we need the software for, we are still going through our own trial period and so far have not encountered a scenario where this software doesn't do what we need.

Vendor Response

by ManageEngine on June 06, 2018

Hello David, Greetings from ManageEngine! If you have any future queries on the product or need certain features in the product, you can either directly contact me or mdmcloud-support@manageengine.com

The software answers all majors problem of mobile management in a medium company

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Control panel is simple, quick and you find the informations easily
Installation on device, Android in our case, is really easy.
Controlling any device becomes a charm.

We chose over Microsoft Intune over ease of use.

Cons: For a company working with Office 365, we must manage a new set of user instead of our active directory.

Vendor Response

by ManageEngine on June 06, 2018

Hello Simon, Greetings from ManageEngine! We do support O365, letting you configure Exchange policies on devices remotely using profiles and also regulate access to your organization's Exchange using Conditional Exchange Access. For future queries, you can either directly contact me or mdmcloud-manageengine.com

iPad Deployment

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and helpful tech support. Plus the ability to remotely install applications

Cons: Cannot find any fault at this time.

Capterra-loader

Very good product easy to use and intuitive

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: One of the things that I like the most is its the free version during 25 days

I like that it is available for both ANDROID and IOS devices

I like that there is support 24 hours a day

Cons: I can´t think of many things that I don´t like but it cost is a bit high
Installation on mobile devices is not very intuitive

Overall: The graphic design of the application I liked a lot

The Site was easy to login into and get started. The Wizards direct you in the right direction.

Dec 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is Web Based or on premise options, plus it has wizards and helpful hints to get you in the right direction. It is low cost or supposedly free under 25 devices.

Cons: It does not have an easy way to create users or transfer devices between users, without enrolling them.

Overall: We are able to control and track our mobile devices

After using the Apple's own MDM system this is really a much better/faster/easier solution

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The easy setup and configuration is so much better then the default Apple MDM systems,
Although its a fairly higher price it makes it up in time.
Haven't tested the full potential yet

Cons: Since we are still using the trial and coming in from limited options i haven't found anything yet.

Vendor Response

by ManageEngine on July 14, 2018

Hello Tomk, Greetings from ManageEngine! We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Nice Software

Aug 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use we also like the remote access feature!

Cons: Would like to see a better process to add apps

The software made very easy to us to control the use, and give support for our mobile devices.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Having the chance to use remote support was one of the most advantages we found. The ability to control what the user can and cannot install on the device.

Cons: The only cons we've found here is that we cannot uninstall pre loaded software, that comes with the device.

Good but limited.

May 18, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it is to control the MDM. Or how to assign devices to groups/profile or persons. And ofcourse how easy it is to use.

Cons: Limited with roles for example. Would be very handy if you could give different roles , different kind of rights in detailed ways.

Overall: easy to use.

Vendor Response

by ManageEngine on May 30, 2018

Hello Anthony, Greetings from ManageEngine! MDM supports a whole lot of different roles specific to certain functionalities such as Asset Manager, Auditor etc., Additionally you can also create your own customized roles as well. Refer this link: https://www.manageengine.com/mobile-device-management/help/configuring_mdmp_cloud/user_administration_mdmp_cloud.html for further details. In case you've got any queries, you can always contact me or mail them to mdmcloud-support@manageengine.com

Great app to use especially if you worry about your phone and data inside.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, functionalities and configuration. friendly interface with multiple sections to manage devices.

Cons: nothing yet to dislike, i will use it and get back. so far all seems to be great using few devices. thank you very much.

Overall: device management easy to install and use.

Vendor Response

by ManageEngine on June 07, 2018

Hello Marius, Greetings from ManageEngine! If you have any future queries on the product or need certain features in the product, you can either directly contact me or mdmcloud-support@manageengine.com

So far, so good

Mar 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is fairly intuitive. Most everything can be figured out by searching around. I added devices from Apples VPP/DEP program.

Cons: A few things require some investigation. Getting apps to install automatically took some searching in the user database.

A better way to control your mobile devices!

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Were a small company and the free edition fits perfectly. Being a one man department it's nice to have tools to make some things a little easier.

Cons: Where's the Login Page? Maybe I missed something but I do not want to click thru a series of screens.

Vendor Response

by ManageEngine on June 06, 2018

Hello there! Could you elaborate as to what you mean by 'where's the login page?', to let us understand better. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Great product!

Nov 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The MDM plus allowed me to track all of our employees mobile devices as well as computer access. I get to see how productive over employees are.

Cons: Installing and enrolling the mobile devices was a bit tricky BUT reading is fundamental :)

Enrolling & Installing was harmless

Nov 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install and the best part its free! I know we will grow into the Enterprise version but the cost of the system is still worth it.

Overall: I get to track our employees and their activity.

Nov 30, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Best MDM software out :D

Aug 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use gui and ideal for our environment.

Cons: Nothing as yet, as we use free version :)

8/10

Aug 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good support in live chat. A lot of functions, almost full complete.

Cons: The kiosk mode is not working, at least on my devices. Had problems when i wanted to disable de kiosk mode.