ManageEngine

ManageEngine Mobile Device Manager Plus


4.5 / 5
202 reviews

Who Uses This Software?

All Enterprises


Average Ratings

202 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.28/month
  • Pricing Details
    Free Upto 25 Devices. Try On-Premises or On-Demand
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ManageEngine
  • www.manageengine.com/
  • Founded 1996
  • United States

About ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind.


ManageEngine Mobile Device Manager Plus Features

  • Automatic Device Recognition
  • Data Management
  • Deployment Management
  • Inventory Management
  • Maintenance Utilities
  • Procurement Management
  • Remote Update / Installation
  • Software Management
  • Synchronization Management
  • Wireless Network Support
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Onsite Printing
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Surveys & Feedback
  • Timeout
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Self Ordering
  • Surveys & Feedback
  • Timeout
  • Activity Reservations
  • Digital Signature
  • License Management
  • Onsite Printing
  • Remote Access
  • Secure Browsing
  • Ticket / Order Fulfillment
  • Touch Screen
  • Usage Reporting
  • Virtual Keyboard
  • Wireless Internet Access
  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring

ManageEngine Mobile Device Manager Plus Reviews Recently Reviewed!


MDM that you need

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: MDM form ManageEngine is one of the best and powerful soft to manage your mobile devices - phones, tablets. Easy to install and administrate. Real time management of devices, geo location, application and configuration push are some of the possibilities.

Cons: Application documentation can be more detailed. No another thinks that we don`t like.

Overall: We have a very good experience with MDM from Manage engine. We like that tool and we recommend it.

Vendor Response

by ManageEngine on May 24, 2019

Hello there,

We'll pass on your feedback regarding the help docs to our documentation team and improve the app management help docs.

In case of future queries, you can contact us at mdmcloud-support@manageengine.com

Innovative and easy to use. Great for small and large businesses.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Allowed us to remote into our User's devices and help troubleshoot. - Allowed us to disable our devices if it ever gets stolen or lost. - Set up is a breeze. + Instructions are easy to follow - Has a great inventory system.

Cons: - Sometimes site takes a bit to load (not sure if it is just my internet or my computer) - At rare occasions, customer support responses take a bit too long.

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

Our MDM solution is hosted on our own private Cloud to ensure it is speedy.

In case you encounter the same issues again or for future queries, you can mail us at mdmcloud-support@manageengine.com

Assure security with ManageEngine Mobile Device Manager Plus

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ManageEngine Mobile Device Manager Plus is one of the best mobile device management solution for small companies. Easy to install and administrate, real time app and configuration push. Also you can track your devices and set boundaries.

Cons: We like this solution. Fit great with our requirements.

Overall: This solution help us to manage, track and assure information security on our mobile devices (phones, tablets )

Vendor Response

by ManageEngine on May 24, 2019

Hello there,

Greetings from ManageEngine!

We're glad to know that MDM Cloud has helped you with your device management needs.

In case of future queries, you can contact us at mdmcloud-support@manageengine.com

Capterra loader

Great Features

Nov 12, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I live the ability to apply profiles, deploy apps, and remote control control the devices easily. Remote control is much better and cheaper than GoTo Assist!

Cons: I wish it could apply a template for app shortcuts and widgets on the Home page (Andoid) and set App permissions. There is a bit of a learning curve and some complex setup steps (i.e. Apps for Work using G Suite) but this is understandable given the functionality provided and not a huge problem.

Overall: I use Android tablets in our trucks so the devices are all in remote locations most of the time. I was using G Suite and GoTo Assist to manage them. G Suite is worthless for managing devices. There is no way to identify the device records in G Suite because there is no unique identifier that actually correlates to the the physical device... the device serial number in G Suite is a random number generated by G Suite not the actual serial number of the device and G Suite will not pick up the device name. GoTo assist is too expensive and requires extra steps from the user. This app solves both problems.

Vendor Response

by ManageEngine on November 21, 2018

Hello Brian,

Greetings from ManageEngine!

Could you elaborate more on your request regarding app shortcuts and widgets?

Regarding app permissions, MDM does lets you pre-configure app permissions as explained below:

http://bit.ly/mdm-app-permissions

In case of further queries, you can mail us at mdmcloud-support@manageengine.com

Good Product

Mar 14, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Fully functional device management software. Fair price with good support and response time.

Cons: Mobile Device Management Desktop navigation is confusing and slow.

Overall: We have been able to lock tablets to the applications that the drivers in our fleet are allowed use. Remote management and support for 200+ users with one manager. The learning curve at the beginning was a little slow, but now it is working great.

Vendor Response

by ManageEngine on April 23, 2019

Hello John,

Greetings from ManageEngine!

I'll pass your feedback to the concerned teams and ensure we improved the user interface.

In case of future queries you can write to us at mdmcloud-support@manageengine.com

MDM Out the Box and away you go

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to setup and start managing devices. Covers all our devices, ios, android and windows, with the ability to have clear policies for both personal and business protection. The ability to remotely view and control as well as locate, lock and wipe if required, but being able to have control and secure the corporate data on the device

Cons: Nothing to not like. Maybe the ability to control access to data dependant on location

Overall: Great addition to the toolbox in order to be able to easily have visibility and manage devices that have access to corporate data. Very minimal interaction from the user for the rollout and updating

Vendor Response

by ManageEngine on November 04, 2018

Hello Peter,

Greetings from ManageEngine!

We're already working on Geofencing, the feature you've requested and it'll soon be available on MDM. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Great product!

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to rapidly deploy and provision devices. This program has been a game changer for our company. Being able to remotely manage and push software to devices had been great and you don't need to be an IT pro to do it. Customer support is awesome and timely too!

Cons: Sometimes it can be difficult to find things you are looking for in the program. It can be a little clunky. I wish you could control more stock apps on iOS devices like you can on Android.

Overall: It is awesome no longer having to touch every device to make a change.

Vendor Response

by ManageEngine on January 23, 2019

Hello Scott,

Greetings from ManageEngine!

Could you elaborate on your difficulties you faced? Also, we'd like to know iOS stock apps you want to manage, to see if we can work on that requirement.

In case of further feature requests, you can mail us at mdmcloud-support@manageengine.com

In the vast sea of MDM solutions out there, this one is a winner

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Compared to other MDM solutions I've tried, this one offers not only many features that you'd expect in any solution like this, but a nice streamlined UI to boot as well. The fact that it also includes support for iOS and Android devices out of the box (also Chromebooks and Windows devices too) is a huge plus, considering that some solutions out there only work for a single platform. That thankfully isn't the case with MobileEngine's solution.

Cons: The only thing I would have to say that I don't like about MobileEngine is that the remote control option is only available for Android devices. My guess is that it has to do with some element of Android that it has that iOS doesn't to allow for that, but it isn't a deal-breaker by any stretch of the imagination.

Vendor Response

by ManageEngine on May 24, 2019

Hello Dan,

Greetings from ManageEngine!

Well you guessed it right. Apple hasn't provided support for remote control and hence we're unable to support the same. You can however remotely view the device screen in case of iOS devices and control the device in case of Android.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Does what we need without a lot of hassel

Jan 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Straightforward setup, does what it says it will do. We have this for a specific program which does not need or use all the bells & whistles other MDMs offer (and are a lot more $$$$)

Cons: using KNOX enrollment for corporate devices--I hate KNOX

Overall: We needed this to run 2 apps and block everything else on the corporate-owned phones--that is all. This does that at a great price point

Vendor Response

by ManageEngine on January 23, 2019

Hello Nicole,

Greetings from ManageEngine!

Knox enrollment developed fully by Samsung and ManageEngine MDM just facilitates enrollment via Knox. But, we'd want to know more about the issues you faced and see if we can help in easing the same.

In case of future issues, you can contact MDM support either through Chat(the widget is available on MDM web client) or mail it at mdmcloud-support@manageengine.com

Mid-size iPad deployment

Dec 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very feature rich. It ties in well with Apple Business Manager and their Volume Purchasing Portal. Changes are pushed to the end points nearly instantly. The value proposition is favorable and makes it an easy decision to go forward with the product, especially adding in the features.

Cons: It takes a few times of doing profile configurations to fully understand the sequence of events and how to deploy properly. Sometimes support via chat can be cumbersome but they are responsive.

Vendor Response

by ManageEngine on December 07, 2018

Hello Rick,

Greetings from ManageEngine!

Could you elaborate more on the difficulties faced while deploying profiles?

In case of future queries, you can mail us at mdmcloud-queries@manageengine.com

Full control, great value.

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fully control and provision devices with enterprise customization (logos...etc)

Cons: Finding specific areas to enable or change attributes can be challenging to remember.

Overall: Allows full provisioning and control of enterprise Android assets. Reduces the liability of the organization. The value of the product is very high for the low cost. Allows a great deal of customization. UI path finding could use some work as its difficult to remember the click paths taken to adjust some specific device or user group settings. Overall an exceptional product for the price.

Vendor Response

by ManageEngine on June 12, 2019

Hello Nathan,

Greetings from ManageEngine!

Could you elaborate on the difficulties you faced on the user interface? I'll pass that to my UI/UX team and see what's to be done.

You can provide your feedback to mdmcloud-support@manageengine.com

Great software for the price

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Huge feature set very competitively priced support is very helpful Has an awesome remote shadowing feature which really sold it for me

Cons: Support can sometimes be a little difficult to understand and are in a different timezone to me. but that's the only thing i can think off. Would be nice for it to be cheaper but that's the same with every product

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

We'll consider your feedback and pass it to the concerned team(s).

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

The MangeEngine MDM software is easy to set up and use. Extensive tips & tricks help docs great too!

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is great, easy for small business owners to learn and mange their devices like large corporate style tools provide. Software concepts easy to understand, interface dashboard gives good overview and status of devices. Their extensive help docs are invaluable in guiding you through the complexities of the Apple and Android processes to MDM. You may start using system free for 25 or less users which gives you a chance to understand the workings of MDM before tackling a larger deployment. System then expandable to meet business growth needs. Price point very good as well.

Cons: The MangeEngine MDM is an awesome tool in and of itself. The con is dealing with Apple and Android platform requirements/rules/regs, which is no fault of ManageEngine makers. They have done a great job providing guidance documents and tips/tricks to understand the manufacturers complexities of enrolling their devices into the MDM software.

Overall: Allows remote management of corporate owned smart device assets

Vendor Response

by ManageEngine on July 14, 2018

Hello Neal,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

mdm

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the large amount of options you have to control your devices

Cons: It could be a bit faster sometimes, if you refresh a page

Vendor Response

by ManageEngine on November 04, 2018

Hello Busse,

Greetings from ManageEngine!

We'll take your feedback regarding speed and work on it. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Perfect for managing our fleet of tablets

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It fits all our field of application. So we can easily update our own apps at any time without having to collect the tablets, everything from the desktop feasible. Supports all currently available operating systems. The system is very user friendly. Location of the devices is perfect if something should disappear.

Cons: No problems so far. Maybe simplify the menu navigation a bit. Groups and profiles is a bit confusing.

Vendor Response

by ManageEngine on November 04, 2018

Hello Klaus,

Greetings from ManageEngine!

We'll definitely look into your feedback regarding navigation. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Best MDM I've ever used

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Various way to enroll devices

Support various Operating System

Easy to use and manage

Various template report available

Cons: Supervised device (total control over the device) not available in my location (Indonesia) :(

Overall: We can managed mobile 100+ device easily, support user remotely, push application by administrator and remotely support user.

Vendor Response

by ManageEngine on November 25, 2018

Hello Suprianto,

Greetings from ManageEngine!

You can try to supervise devices using Apple Configurator(if you've got devices are lesser), if Apple DEP isn't available in your country as explained below:

http://bit.ly/mdm_apple_configurator

in case of future queries, you can contact us at mdmcloud-support@manageengine.com

Easy Mobile Management

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We really like the integration with Apple. We use school.apple.com and needed a product that could integrate with our volume purchases and school.apple.com. This product does it all. Easy to use and manage mobile devices.

Cons: The wording can be confusing but once we understood it then it made since. I would like the ability to purchase single license instead of a group.

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

We'll consider your feedback regarding the wordings used in the product.

Could you elaborate more on what you mean by purchasing single license?

You can reply or raise future queries to mdmcloud-support@manageengine.com

Quick to get started, easy to use, lots of functionality

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to get started, good help through links, good overview, easy to navigate. Impressed by the support! Supports profiles for Samsung devices, lots of options to give full control of the device. Very affordable compared to other products doing the same.

Cons: Don't support silent install/update with Enterprise App, unless using Android for Work. Cant retain different versions of same app (but is promised by summer 2018).

Overall: Better management of our tablets.

Vendor Response

by ManageEngine on November 05, 2018

Hello Stigh,

Greetings from ManageEngine!

You can actually install enterprise apps without using Android for Work in case of Samsung devices. You need to configure Android for Work only for Non-Samsung devices. As you said the multi-app version feature is currently being worked upon and will be available soon on MDM.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Delivered everything we were looking for in managing our staff mobile devices

Jan 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Restricts access to Web browsing, social media etc on company phones

Allowed simplified interface for our staff (limited apps available)

Company branding on wallpaper is locked

Cons: Not a consistent outcome with different Android devices, but core functions work (silent install of apps has not been consistent)

Vendor Response

by ManageEngine on November 06, 2018

Hello,

Greetings from ManageEngine!

We support additional policies and features for Samsung devices as it provides extensive APIs for the same. Currently, we're also looking at partnerships with other OEMs to provide additional features.

In case of any future queries you can mail us at mdmcloud-support@manageengine.com

Cost effective and value for your money.

Apr 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: There's lots of help available to get you started. The company is always improving the MDM to make it easier for you to manage and operate it. Manage Engine has allowed us to implement over a very short period of time with the stringent requirements set out by our Japan counterpart.

Cons: There is nothing wrong with the MDM. Only thing is that the email invites sometimes reaches the recipient around 10-15 minutes after you have submitted from the MDM.

Overall: We are able to manage all our devices and a more secure way. There is also a capability to be able to remotely view and remote control your devices as well.

Vendor Response

by ManageEngine on June 06, 2018

Hello Arthur Collin,

Greetings from ManageEngine!

We will work on your feedback regarding latency in the enrolment invites.

In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Effective and Efficient use of and MDM Solution

Oct 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Familiar with Manage Engines other interface's and is similar to solutions we already use. The different options available within the MDM for managing all functions within the devices, device messaging, remote wipe, and inventory management.

Cons: Some of the menus are hidden within other submenu's. Determining the sub directories associating the way groups and profiles interact with eachother.

Vendor Response

by ManageEngine on November 04, 2018

Hello Stephen,

Greetings from ManageEngine!

We'll consider your feedback regarding menu positioning and work on it. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Easy to use and has some good functionality

Nov 26, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Free for up to 25 users. Easy to use.

Does everything necessary to accomplish the tasks required for system administration. It has a user friendly front end and is easy to navigate and generate reports.

Cons: Help and technical info can be a little hard to find.

Cloud base has no active directory support

If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

Vendor Response

by ManageEngine on November 06, 2018

Hello Robert,

Greetings from ManageEngine!

The help documentation is available on the website which can be accessed from the product from the top menu as well.

MDM now supports AD integration. The lack of support for lower versions of Android is because Google hasn't provided support for features in these versions.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Very easy to use and understand for anyone.

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You don't have to be an IT guy to get up and running with this product. Video walkthru's answer most questions and it is easy to maneuver thru menus and settings.

Cons: Some things could be a little easier but I was still able to figure it out and I have very basic managing systems knowledge.

Overall: I am able to set up and manage our tablets and phones that are distributed to field workers for mobile data collection.

Vendor Response

by ManageEngine on July 14, 2018

Hello Craig,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Capterra loader

Simple, cost effective and feature rich

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to choose between a local server based license as well as a cloud based licensing model. One of the few software companies that to this day still supports perpetual licenses.

Cons: Not really ManageEngine's fault, more so a limitation of IOS and that is the ability to stop IOS updates occuring during the business day. Come on Apple!

Overall: Remote control, easy device configuration, asset tagging

Vendor Response

by ManageEngine on May 30, 2018

Hello Paul,

Greetings from ManageEngine!

Apple in its recent iOS 11.3 release, lets you restrict manual OS updates by the user when an OS update policy has been distributed.

We've already support it in our Cloud beta setup. You can send a mail to mdmcloud-support@manageengine.com to have it immediately enabled in your setup.

In case you've any other queries, do not hesitate to either contact me or send a mail to mdmcloud-support@manageengine.com

Easy to use. Good solution for small business.

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Very good instructions for all steps.

Secure and reliable handling.

Quick answer from support.

Cons: The administration frontend is a bit slow.

Overall: I've managed 15 mobile phones for small business. Used a kiosk mode profile. Very easy to use. Very professional look on the phones by using background images.

Vendor Response

by ManageEngine on March 14, 2019

Hello Uwe,

Greetings from ManageEngine!

We're happy to know MDM Cloud has helped you with your mobile device management needs.

Regarding your feedback regarding administration frontend, could you elaborate the issue further?

You can reply to us regarding this or mail us your future feedback to mdmcloud-support@manageengine.com

Overall very good, functionality and ease of use are plus points.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: User interface is very straight forward to navigate

Easy to set up

Performs as expected

Enrolment options are fast and efficient

Help topic on user portal are very useful too

Cons: Not much so far, slight issue using the short URL on the enrolment invite email but

the option to use the full link circumvented this.

Overall: The main plus point is how easy it is to use and set up, it works as expected and is not overly fussy or clunky.

Vendor Response

by ManageEngine on November 05, 2018

Hello Stefan,

Greetings from ManageEngine!

We'll look into the shortened URL issue and work on it. In case of future queries you can mail us at mdmcloud-issues@manageengine.com

Perfect for Managing Company owned Devices

Dec 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We were looking for a way to manage devices given to our field sales staff. I stumbled upon ME MDM and it fits our needs almost perfectly. We are now able to track our employees and improve efficiency internally.

Cons: Restrictions are not consistent across devices. WIFI being set to 'Always On' doesn't work on all devices.

Vendor Response

by ManageEngine on December 25, 2018

Hello,

Greetings from ManageEngine!

We can provide a feature across platforms only if the concerned APIs are made available by Apple/Google/Windows.

Can you elaborate on the Wi-Fi restriction issue?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Capterra loader

Easy to use and just works

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease and speed of enrolling both Android and Apple phones. Unattended App deployment works nicely for Android and Apple

Cons: Deleting unwanted app's seems to be an issue. Unable to re-assgin users without re-enrollment. Having issues renaming devices/

Vendor Response

by ManageEngine on June 07, 2018

Hello Steve,

You can delete unwanted apps by just blacklisting them and also prevent subsequent installation of non-compliant apps using restrictions, present under profiles.

You can re-assign users from the enrolment view itself just by modifying the user e-mail.

In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Summerland Express Freight Review

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The IT support for this product have been very helpful.

Cons: Initially there was a lot of contacted needed with IT support to setup the software.

Overall: We are able to allocate a large amount of devices to employees and manage these devices from a remote location.

Vendor Response

by ManageEngine on November 04, 2018

Hello Ben,

Greetings from ManageEngine!

Could you let us know what problems you faced initially?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Excellent MDM after considering many options

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I chose ManageEngine's MDM product after carefully comparing several of the top competitors.

I selected Mobile Device Manager Plus because it was the easiest to use and worked well for my business needs. I would highly recommend.

Cons: I can't think of anything I don't like yet :) I guess that's another plus.

Vendor Response

by ManageEngine on May 24, 2019

Hello there,

Greetings from ManageEngine!

We're happy to know that MDM has helped you with device management and your experience with the product has been positive.

In case of any future queries, you can contact us at mdmcloud-support@manageengine.com

Indispensable tool for managing large amounts of company devices.

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: We were able to get up and running in very little time with a trial that required no manual setup on their side. This was huge as we were testing a deployment just days before rolling out. They have very helpful video tutorials on how to work with their system. Their customer service is very responsive. They have a long enough trial (with extensions available by writing reviews, such as this one), and it's free for up to 25 devices, which is great for an initial rollout.

Cons: I'd like to be able to handle multiple versions of one app at the same time, to have a cadre of beta testers before rolling out to the whole organization. I also ran into a nasty bug by having a single quote in my MDM name on the Apple side of things, so escaping user input is not always done apparently.

Vendor Response

by ManageEngine on November 05, 2018

Hello Caleb,

Greetings from ManageEngine!

We've been working on handling multiple versions of the same app feature and it'll be available soon on MDM. Also, could you tell us which parameter had the escape sequence not done so that we can work on the same?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Finally a Cost Effective MDM Solution

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The User interface is very friendly making it easy to navigate from one task to another.

Cons: I have yet to find a con per say, except that there is no supportive chat feature while during remote in.

Overall: Within our workforce we have a surplus of iPhones & iPads in the field. This Software allows use to fully control and manage these devices at a cost effective means with a user friendly interface.

Vendor Response

by ManageEngine on April 26, 2019

Hello Brent,

Greetings from ManageEngine!

We're glad to know that MDM Cloud is helping you with your device management.

Could you elaborate on your comment on there being no supportive chat feature during remote? We do have chat option when you take a remote session of the device as well as the option to chat with our support technicians on the MDM web console.

In case of further queries, you can write to us at mdmcloud-support@manageengine.com

Excellent product which is getting better everyday

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Device Tracking is excellent, good set of Android restrictions, New content management functionality

Cons: Slow features release for cloud based software, support con sometimes be lacking in technical knowledge

Vendor Response

by ManageEngine on November 06, 2018

Hello Blair,

Greetings from ManageEngine!

We'll consider your feedback and work on the same.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

Mobile Device Management made easy

Jan 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software was easy to setup, enrolling devices was a little slow, but I will work with support on that. I like the software and it's ease of use.

Cons: Figuring out some of the features and methods of wiping devices etc was a little unclear initially, but after our Demo it was super easy.

Vendor Response

by ManageEngine on January 22, 2019

Hello Joshua,

Greetings from ManageEngine!

We'll consider your feedback and try to improve the user experience and ensure the learning curve isn't steep.

You can provide further feedback by mailing it to mdmcloud-support@manageengine.com

Ease of use, effective, new features added frequently

Apr 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Integrates with ATT and Verizon DEP programs through Apple DEP. Easy to navigate UI and configure. Kiosk mode is great for guest iPad access. secure document distribution is nice and very granular control over devices

Cons: I haven't had any issues this is one of the better ME software solutions

Overall: Very positive, support has always been responsive and it works as described.

Vendor Response

by ManageEngine on April 23, 2019

Hello,

Greetings from ManageEngine!

We're glad that MDM Cloud is helping you with device management.

In case of future issues you can write to us at mdmcloud-support@manageengine.com

Capterra loader

Exactly as advertised, great for SMB

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Favorite thing was ease of use and how all of the functions worked right away. This was the cloud version.

Cons: There's a few features I would have liked to see in the suite, but most of them are being worked on. In terms of getting a fundamental MDM capability up and running quickly ME MDM fit the bill nicely.

Vendor Response

by ManageEngine on November 04, 2018

Hello Gary,

Greetings from ManageEngine!

We'd love to know more about the features you'd like to add to MDM. You can share that as well as have your future queries mailed to mdmcloud-support@manageengine.com

ManageEngine MDM

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use, cloud based, nice layout, features continually added

Cons: Lack of windows features/tracking, features sometime slow to be released.

It's a life saver

Sep 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Helps to manage all corporate phones in one place

Allows to maintain multiple profiles group, hence maintaining application access according to the tier level becomes very easy

Ability to automatically push software to be isntalled

Cons: Takes a bit of time to learn how to use the software

Vendor Response

by ManageEngine on November 04, 2018

Hello Yashas,

Greetings from ManageEngine!

We'll look into your feedback and try to reduce the learning curve.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Easy to Use, Complete

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Cloud Based; - User friendly Interface; - Apple Enrollment; - Android Zero Touch and EMM Token; - NFC Enrollment; - Install Play Store apps without user intervention

Cons: We are still testing MDM. However, there is no cons for while. Unfortunately, we couldn't test Apple DEP.

Vendor Response

by ManageEngine on December 25, 2018

Hello Breno,

Greetings from ManageEngine!

You cannot test Apple DEP because Apple has restricted its use to select countries.

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

A Handy product

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Managing device functions and pussing apps are very easy

Cons: Need to add FRP administrator function since we are using this to manage student devices

Overall: Very useful. easy to use and manage devices

Vendor Response

by ManageEngine on November 04, 2018

Hello Hussain,

Greetings from ManageEngine!

You can choose to disable factory reset via restrictions under Profiles. Further, we're already working on Enterprise Factory Reset Protection(EFRP) which'll be available on MDM soon.

In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

Great Product,, fast and easy to set up for a not IT Guy

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It allowed me to set up mobile devices quickly and accurately for quick field deployment and security of our field devices.

Cons: Nothing so far. they have been helpful in setting up the account and the videos and help screens have answered virtually all of my questions regarding setup.

Overall: quick and easy use of our field devices. Easy to set up a device and make them all uniform in installation of applications. Also allows for distribution of documents quickly to field workers thru the dashboard.

Vendor Response

by ManageEngine on July 14, 2018

Hello Craig,

Greetings from ManageEngine!

We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Free Trial

Jun 01, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I signed up for the free trial before I committed myself. I really love the functions of this application it suits my organisation in everyway. The most useful function is the Fence Repository.

Cons: The difference in hours between me and support sometime it took longer to get help.

Overall: We are trying to be compliant with GDPR and an MDM is essential. I had trialled many systems and ME so far came on the top from functions to cost and support.

Capterra loader

Does the job very well for our needs

Jan 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to deploy our own .apk files alongside Google Play stores, and present a multi-app kiosk mode to the end users

Cons: It's a little unclear sometimes what the problem is - but I've found their online support chat so responsive it's never caused a problem for more than a few minutes.

Overall: For us deploying tablets to fundraisers in the field, it's been a godsend. We can be certain the tablets are secured, and that application and OS updates are happening seamlessly.

Vendor Response

by ManageEngine on January 16, 2019

Hello Adam,

Greetings from ManageEngine!

Could you elaborate more on the issues you faced, to ensure we improve on it?

In addition to chat, you can mail your feedback or issues to mdmcloud-support@manageengine.com

Great overall - does everything you need it o

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: everything works the first time

support is available in seconds

interface is clean

Cons: how to navigate within the devices section

Overall: Everything has been great. impressed overall with everything and the pricing is very competitive. i would recommend over any other software on the market.

Vendor Response

by ManageEngine on December 16, 2018

Hello Jillian,

Greetings from ManageEngine!

Could you elaborate on the navigation issues you faced?

In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Great first impression

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy set up, site/dashboard was very easy to understand and start the device management program started.

Cons: Not to many cons as of yet, the software is free for up to 26 devices so we can implement the software/device management for free and as we grow we will most likely select this as the software moving forward. The price is very low per device to manage

Overall: Thus far it has been great, it is very simple to start everything with. the only downside which ManageEngine has no control over is to manage Apple devices you have to go through a big process with Apple to be able to install the certificates needed to control/manage those devices. Android on the other hand was set up in 5 minuets or less per device.

Vendor Response

by ManageEngine on April 26, 2019

Hello Orlando,

Greetings from ManageEngine!

We're glad to know MDM Cloud is helping you with managing devices in your organization.

The enrollment process for iOS devices is governed by Apple and there's nothing we can do. We just leverage the existing capabilities provided by Apple for enrollment.

In case of future queries, you can write to us at mdmcloud-support@manageengine.com

Extremely Positive

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love that for a small business the software is very user friendly. Also love the free 25, plus 10 devices for every referral

Cons: Cost. If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

Overall: Manage all the companies devices

Vendor Response

by ManageEngine on November 06, 2018

Hello Joshua,

MDM is one of the most affordable mobile device management solutions out in the market. Further, you can always get a customized quote with us. The lack of support for lower versions of Android is because Google hasn't provided support for features in these versions.

In case of the quote or any further queries you can contact us at mdmcloud-support@manageengine.com

Works better than expected

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: We used another MDM solution that was not very user friendly. This one has been great and easy to use compared to the other. Setup was easy and I like that you can have to setups. A BYOD and a internal one.

Cons: I would say the biggest is that there are some functionality that could be better in the admin interface for finding the settings and control setup

Vendor Response

by ManageEngine on June 06, 2018

Hello Jamie,

Greetings from ManageEngine!

Could you elaborate your requirement regarding positioning certain functionalities on the Admin interface, so that I can pass it to my UI/UX team.

In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Brilliant

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does everything you need, is easy to setup and configure. The User interface is clean and professional. Allot better

Cons: I have really struggled to find anything in this MDM which is a con. We didnt find anything wrong with the application during the trial.

Overall: MDM, Time Efficient

Vendor Response

by ManageEngine on June 06, 2018

Hello Matthew,

Greetings from ManageEngine!

In case you've any queries in future you can either directly contact me or mdmcloud-support@manageengine.com

ManageEngine's Mobile Device Management Solution is a Enterprise Mobility ACCELERATOR

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - Easy to use interface

- Wide array of core features

- Geo-Location is a BIG security boost

- Pushing apps to device/add new apps to the catalog is simple as can be

- Love the remote connectivity feature for end-user troubleshooting

Cons: - Unable to remove blacklisted apps is a bit of a loss

- It looks like the battery info is not accurate (i.e. shows as 100% even when device is at 65%)

Vendor Response

by ManageEngine on November 05, 2018

Hello,

Greetings from ManageEngine!

When you blacklist an app, it effectively removes the app from being used on the device. We'll look into the battery info issue.

In case of future queries you can mail us at mdmcloud-support@manageengine.com

MDM ManageEngine Mobile one of the easiest mobile device managers in market

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Ease of use: very easy in all steps: enrollment, management, distributing apps and profiling.

- Kiosk Mode very active and rich in features

- Free 25 Users

- Cloud platform

Cons: - SDK or API

- Owner's Enrollment for old system android is hard for normal users

- Prevent power off device feature not exist now

Overall: manage mobile device very easy

Vendor Response

by ManageEngine on July 14, 2018

Hello Abdul,

Greetings from ManageEngine!

In case of Android devices running older versions, you can enroll devices using E-mail enrollment or self enrollment. Further, you can restrict powering off devices using Restrictions.

In case of further queries, you can contact us at mdmcloud-support@manageengine.com