# ManageEngine Mobile Device Manager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ManageEngine Mobile Device Manager Plus the right Mobile Device Management solution for you? Explore 901 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews

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ManageEngine Mobile Device Manager Plus

4.6 (901)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 9th, 2026

# Reviews of ManageEngine Mobile Device Manager Plus

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

RP

Robert P

IT AdminAccounting, 11 - 50 employeesUsed the software for: I used a free trial.

“The system provides the essential tools needed for managing mobile devices, including device enrollment, policy management, and remote control options.“

March 9, 2026

Simone I

it supportComputer Networking, 201 - 500 employeesUsed the software for: I used a free trial.

“One of the most frequently mentioned drawbacks is that the platform can be difficult to learn at first. Because it has many features and configuration options, new users may need time to understand profiles, policies, and device enrollment settings.“

March 11, 2026

MP

Manjil P

System AnalystHospitality, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The centralized management console makes it easier to maintain security and compliance for a large fleet of devices. While there is a learning curve when configuring advanced policies and features, the platform is reliable, scalable, and offers good value for organizations looking for a robust MDM solution.“

June 2, 2026

AN

Ashik Bin Kader N

managerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The cloud solution cannot integrate with the existing on-premises SMS portal, which increases the overall cost of ownership.“

June 3, 2026

Vanja A

System AdminBanking, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The interface is intuitive and makes it simple to enroll devices, push applications, configure security policies, and monitor compliance across multiple platforms from a single dashboard.“

March 16, 2026

AM

Ali M

AnalystTelecommunications, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Navigation: I did not feel comfortable about the way I navigate to reach the device, also, there is no way to navigate fully with keyboard as per my knowledge“

May 12, 2026

MS

Matthew S

IT DirectorGovernment Administration, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“The transition to ManageEngine MDM plus has been easy for our team, we manage over 300 different devices including tablets, phones, and laptops across multiple manufacturers (both Android and iOS) and have been able to migrate over quickly and efficiently.“

December 17, 2025

JF

Jaime F

Windows AdminFinancial Services, 11 - 50 employeesUsed the software for: I used a free trial.

“Navigating the UI can sometimes be frustrating, with important settings tucked away in less-than-intuitive places, making the occasional search for that elusive configuration inevitable.“

September 12, 2025

## Showing most helpful reviews

Showing 1-25 of 901 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

Werner Alexander K.  
Regional Infrastructure Manager for MEA  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Reliable and Cost-Effective MDM Platform with Strong On-Prem Flexibility"

May 14, 2026

4.0

Overall, our experience with ManageEngine MDM over the past three years has been positive. The platform has proven to be stable, capable, and cost-effective while covering the majority of our mobile device management requirements without excessive complexity. From deployment and policy management to application control and device visibility, the solution has largely been reliable and predictable in daily operations. The ability to self-host the platform was also a major advantage for us from a security and infrastructure control perspective. While there are areas that could be refined, particularly around integration depth and clarity between cloud and on-premises functionality, the platform has consistently delivered on its core purpose and provided good value overall.

Pros

We have been using ManageEngine MDM for approximately three years, and overall the platform has delivered strong value for the price point. It solves multiple operational and device management challenges in a centralized way while remaining relatively straightforward to maintain. For the most part, the platform is hands-off and does what it says on the box. Device management, policy enforcement, application deployment, and visibility have all been reliable in our environment. One of the biggest advantages for us is the ability to host the solution in-house. This gives us greater control over security, compliance, and integration with our existing infrastructure and security layers. Considering the feature set, deployment flexibility, and cost, it has been a solid solution for our requirements.

Cons

There can occasionally be some ambiguity between the on-premises and cloud components/features, particularly when working through documentation or specific configurations. A bit more clarity and consistency in that area would improve the overall administrator experience. I also would have liked to see more native integrations with third-party platforms and services out of the box, especially for broader ecosystem automation and reporting. That said, none of these points have been significant enough to impact the platform negatively for us in production.

Review Source

NB

Nikunj B.  
Assistant Manager  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "Reliable and Cost-Effective MDM for Daily Enterprise Use"

May 1, 2026

5.0

Overall, the experience with ManageEngine Mobile Device Manager Plus has been positive. It handles day-to-day device management well and saves time through automation and centralized control. Features like policy management, app deployment, and remote troubleshooting work reliably. There is a slight learning curve in the beginning, and occasional bugs, but once set up, it runs smoothly. It’s a practical and cost-effective solution for managing devices at scale.

Pros

Offers good value for money with strong features. Easy to use after setup, though UI can feel slightly cluttered. Customer support is helpful. Device and employee management is efficient. Profile configuration is smooth. Occasional bugs are there, but overall reliable for daily device management tasks.

Cons

The interface can feel cluttered and confusing at times, especially for new users. Initial setup and policy configuration may take time to understand. There are occasional bugs and delays in applying policies. Customer support response can be inconsistent. Reporting could be more customizable, and performance may slow down with a large number of devices.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

We chose it mainly because it offers a good balance of features and cost compared to other MDM solutions. It supports multiple platforms from a single console, which made management easier. Setup and device enrollment were straightforward, and it didn’t require heavy training.

Switched from

[Workspace ONE](https://www.capterra.com/p/206931/VMware/)

Expensive and Support related issues with OEM

Review Source

DB

Dan B.  
CTO  
Biotechnology  
Used the software for: Less than 6 months

### "Free trial is a waste of time."

September 1, 2025

1.0

Fairly confusing. Looked fully featured, but not super intuitive. I'm not sure I'd trust them to have super user level access to my companies devices.

Pros

Seemed to be a generous free trial, which seemed to solve a problem that we had. Not much to like, but there you go.

Cons

The free trial turned out to be crappy and basically a con. If something seems too good to be true, guess what?

Alternatives considered

[Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Appeared to be free, but it turned out not to be.

Review Source

HY

Hojimurod Y.  
IT Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "Reliable and Cost-Effective Mobile Device Management Solution"

May 7, 2026

5.0

Our overall experience with ManageEngine Mobile Device Manager Plus has been very positive. The platform has improved operational efficiency by simplifying mobile device management across the organization. Device enrollment, policy enforcement, application management, and remote troubleshooting are all handled effectively from a single console. The solution has helped strengthen security compliance while reducing manual administrative work for the IT team. Customer support has also been responsive and helpful when needed.

Pros

ManageEngine Mobile Device Manager Plus offers a strong balance between functionality, usability, and cost-effectiveness. The centralized dashboard makes device management straightforward, and the platform provides excellent control over security policies, app deployment, remote troubleshooting, and compliance monitoring. The remote access and troubleshooting features significantly reduce support response time for IT teams. Integration with enterprise environments is smooth, and the product scales well as the organization grows.

Cons

Some advanced configurations and policy settings can take time to fully understand during the initial setup phase. The user interface could be more modern in certain sections, and occasional synchronization delays may occur with large device fleets. However, these issues are relatively minor compared to the overall value the platform provides.

Switched from

[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)

We switched from Miradore Management Suite to ManageEngine Mobile Device Manager Plus primarily to gain more advanced endpoint management capabilities, stronger security policy controls, and better integration with our existing IT infrastructure. ManageEngine also provided a more comprehensive feature set for remote troubleshooting, application management, and device monitoring, which helped improve operational efficiency for our IT team. Additionally, the pricing model and scalability were better aligned with our long-term organizational requirements.

Review Source

MP

Manjil P.  
System Analyst  
Hospitality  
Used the software for: 1-2 years

### "Excellent Support"

June 2, 2026

5.0

Overall, my experience with ManageEngine Mobile Device Manager Plus has been positive. It provides a comprehensive set of mobile device management features that help streamline device enrollment, policy enforcement, application deployment, and remote support across multiple platforms. The centralized management console makes it easier to maintain security and compliance for a large fleet of devices. While there is a learning curve when configuring advanced policies and features, the platform is reliable, scalable, and offers good value for organizations looking for a robust MDM solution. It has helped reduce administrative effort and improve visibility and control over managed devices.

Pros

What I liked most about ManageEngine Mobile Device Manager Plus is its ease of device enrollment and centralized management. It provides a straightforward way to manage Android, iOS, Windows, and macOS devices from a single console. The platform offers comprehensive features such as remote troubleshooting, application deployment, policy enforcement, asset management, and security controls, making it easier for IT teams to manage large numbers of devices efficiently. Integration with enterprise services and support for automated enrollment programs also helps reduce administrative effort and improve device compliance.

Cons

What I liked least about ManageEngine Mobile Device Manager Plus is that some advanced configurations and workflows can be complex to set up initially. The user interface can feel overwhelming for new administrators due to the large number of features and settings available. Reporting and dashboard customization could be more flexible, and certain advanced device management capabilities may require additional configuration or troubleshooting compared to some competing MDM solutions.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

We chose ManageEngine Mobile Device Manager Plus because it offered the best balance of functionality, ease of use, and cost-effectiveness for our requirements. It provided comprehensive support for Android, iOS, Windows, and macOS devices, along with strong security controls, application management, remote troubleshooting, and flexible enrollment options. Compared to other solutions we evaluated, ManageEngine delivered the features we needed without the higher licensing costs often associated with enterprise MDM platforms. The platform was also straightforward to deploy and manage, making it a practical choice for our IT team.

Review Source

GS

Gordon S.  
Service Desk manager  
Retail  
Used the software for: 1-2 years

### "Review of ME MDM product"

April 27, 2026

5.0

9 out of 10, the reason why I didn't give 10, is because I have to spend more time on testing new function and get familiar with it, I am pretty sure ME should meet our request, but I have to confirm

Pros

ME MDM is cost efficient, professional product platform, and can help our business to manage our mobile devices in much better way than before. ME tech team is always there to support our questions/issues.

Cons

it remains to be found, so far so good, we are using it everyday for our 4800+ devices, and we are pretty familiar with the process and functions

Alternatives considered

[SureMDM](https://www.capterra.com/p/154149/SureMDM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

easy use, cost efference, and easy of migration

Switched from

[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)

Soti price was crazy high during the renewal process

Review Source

ABKN

Ashik Bin Kader N.  
manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Simplifying Mobile Device Management While Ensuring Maximum Security."

June 3, 2026

5.0

After evaluating several similar solutions, I found ManageEngine to be the most cost-effective, user-friendly, and technically robust option available

Pros

The best aspect of this solution is its ease of use, which aligns well with current industry requirements. It enables organizations to effectively secure and manage their data through a simple and user-friendly platform.

Cons

The cloud solution cannot integrate with the existing on-premises SMS portal, which increases the overall cost of ownership. Additionally, the application cannot be completely removed from the device once deployed, creating potential device management and user experience concerns.

Switched from

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

ManageEngines price is budget friendly & the application is easy to use.

Review Source

KK

Kishor K.  
IT Systems Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Exceptional customer support"

May 8, 2026

5.0

Pros

Exceptional customer support and easy to reach the support team on Chat option and they provide all the solutions in one go.

Cons

Can't complain anything but may be a consideration for giving access to the customer to revoke the devices if its not in contact for longer time.

Switched from

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

For easier access and management of the devices.

Review Source

FD

Frankel D.  
Network Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Best IT friend"

May 25, 2026

5.0

Never been easier to manage many devices at once. no matter the platform manage engine is easy to use and in case you need help there are always good people ready to help you out.

Pros

the strong security and ease of use. making sure that the devices are safe and easy to manage in the event that we need to.

Cons

everything is to be loved about this platform. from the easy of setting things up and the day-to-day mange of them.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Value to performance ratio was perfect for us

Review Source

JV

Jaco V.  
Snr Systems Administrator  
Textiles  
Used the software for: Less than 6 months

### "Excited by excellence!"

May 6, 2026

5.0

Very happy with the over all experience and looking forward to have all my devices enrolled. Great value for money! Beats the rest.

Pros

This platform has been life changing for me. Managing more than 100 devices currently and soon moving to 550 in total once our factory efficiency improvement project is complete. Very easy to use and makes finding and resolving bugs simple.

Cons

Invoicing and Payment process could have been easier. Unfortunately, the quoted amount and invoiced/paid amount differed.

Alternatives considered

[Sophos Mobile Control](https://www.capterra.com/p/132226/Sophos-Mobile-Control/)[nDash](https://www.capterra.com/p/173948/nDash/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Cost was the primary consideration. Other functions work as well, and better as competitors.

Review Source

VR

Verified Reviewer  
VP for ICT  
Environmental Services  
Used the software for: I used a free trial

### "Affordable All-in-One MDM for our Windows and Android Devices"

November 7, 2025

5.0

Overall, after our first month, our experience has been overwhelmingly positive. We found a better-value alternative to Intune that could actually handle both our Windows and Android assets well, and ManageEngine is delivering perfectly on that promise. It does exactly what we need it to do—secure our laptops and lock down our mobile devices—without the complexity or high cost. We're very happy with ManageEngine.

Pros

The absolute best thing is the Value for Money. We were looking at Microsoft Intune, and the licensing was just so much more expensive. With ManageEngine, we get the features we need, like remote control and robust app management, without paying for a Microsoft license. I also love that it's a unified platform. I can manage our Windows 11 laptops and Android devices from one single dashboard. On the Android side, the features are incredibly strong, pushing our custom apps and configuring devices as company owned was surprisingly simple. Finally, Customer Support was fast and easy to reach, they have a local partner that helped ensure we get the subscription we need. It's a relief knowing there's a real person we can reach for help when needed.

Cons

For the cons, the main thing I guess is the Ease of Use, specifically the user interface. It’s not as "slick" as the Microsoft portals. It feels a bit cluttered, and it took me a bit of time to figure out where all the important settings were. It's powerful, but it has a bit of a learning curve which is not really a deal breaker. Also, the Content Management feature isn't quite what I thought. It's great for pushing specific files (like a PDF guide or an update) to devices, but it's not a collaborative tool like SharePoint. Which is fine, we just had to set our expectations correctly.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Best value for money option with packed features.

Switched from

[Prey](https://www.capterra.com/p/165239/Prey/)

Looking for better features for better price.

Review Source

EE

Edgar E.  
Support Engineer  
Civic & Social Organization  
Used the software for: 2+ years

### "Simplify my Work"

March 7, 2025

5.0

I am very grateful to the ManageEngine team for their excellent support and the ease of use of their products. I highly recommend ManageEngine to anyone looking for MDM solutions and Asset control.

Pros

Endpoint Central has significantly streamlined our endpoint management. Tasks that used to take hours, like patching and software deployment, are now completed in minutes. The automation features are a game-changer, freeing up valuable time for our team to focus on more strategic initiatives. It's definitely made my work easier and more efficient.

Cons

While the MDM features in Endpoint Central could be more robust, I appreciate that ManageEngine is constantly improving their product. I've seen significant enhancements in recent updates, and I'm confident that the MDM capabilities will continue to evolve.

Alternatives considered

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Businesses experience device count fluctuations. A buffer accommodates new equipment or users without immediate extra license purchases. This is crucial for rapidly growing companies or those undergoing mergers and acquisitions.

Review Source

JS

John S.  
IT Manager  
Consumer Goods  
Used the software for: I used a free trial

### "An Excellent MDM choice is ManageEngine from Zoho"

January 29, 2026

5.0

While I had tried other solutions before ManageEngine, this was the only one that got me setup and working in less than an hour. It is pretty straightforward in the initial setup, and there are lots of support documents to help you along the way.

Pros

The complete package, works for ALL devices, Apple, Android, MIcrosoft, etc. Great value for such a comprehensive solution. Product is very much like our existing RMM for endpoints so it is a simple Menu driven GUI.

Cons

I wouldn't say there was anything I didn't like about the software, but it could be overwhelming at the amount of options available, especially if this is your first time using a MDM tool.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Most comprehensive solution and can use on almost any device, Apple, Android, Windows, etc.

Review Source

Shemar F.  
Lead Systems Engineer  
Computer & Network Security  
Used the software for: I used a free trial

### "Caribbean MSP Exprience with ManageEngine MDM Plus"

August 9, 2025

5.0

I’ve had a great experience so far, with minimal effort required. In fact, it’s been so smooth that we’ve migrated all our devices from ScaleFusion. We’re now even considering using ManageEngine Endpoint Central for patch management and RMM, based on how well Mobile Device Manager Plus has worked for us.

Pros

Setting up different profiles, in other words applying restrictions and controls was very simply and straight forward.

Cons

This far I have not had any issues with the ManageEngine MDM Plus. It is feature rich but I would like better third-party integrations such using OIDC for authentication for atypical IdPs.

Alternatives considered

[Informatica MDM & 360](https://www.capterra.com/p/168312/Informatica-MDM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Lower cost and the ease of onboarding MDM plus.

Switched from

[Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/)

We switched from ScaleFusion because MDM Plus is lower cost and supports multi-tenancy.

Review Source

JP

Jasim P.  
Senior System and Security Engineer  
Insurance  
Used the software for: 1-2 years

### "Powerful tool for Device Management"

April 16, 2025

5.0

Managing Manage Engine MDM Plus has been a largely positive experience for us. The web-based console is clean and well-organized, making it easy to navigate. It is very easy to setup with minimal learning curve compared to similar solutions like Microsoft Intune. It is more affordable than competitors and has a flexible per-device licensing model. It shines in device provisioning, security enforcement and app management, though it has some limitations in iOS controls.

Pros

Ease of use, cost effectiveness and strong security controls. It supports multiplatform management (Android, iOS, Windows & MacOS) and can manage smartphones, tablets and laptops. Robust security and compliance features like passcode policies, encryption, remote wipe and location tracking. Zero-touch deployment for apple devices by integrating with Apple Business Manager (ABM). Competitive pricing compared to other device management tools.

Cons

Certain controls on Mac computers are functional only when the devices are enrolled through Apple Business Manager. Some controls do not work on Windows 11 home editions; it requires Windows Pro or Enterprise. If a Mac machine is added to ABM through Apple configurator. users can cancel their enrollment.; however, in order to prevent users from removing the enrollment, the device must be added to AMB directly through the reseller.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

It is cheaper than competitors and easy deployment with plenty of features.

Review Source

KS

Kalman S.  
CIO  
Facilities Services  
Used the software for: I used a free trial

### "Transition from BB UEM to ME MDM"

June 3, 2025

5.0

We’ve been using ManageEngine MDM for several months now and are very satisfied with the overall experience. Coming from BlackBerry UEM, we were initially cautious about transitioning to a more affordable solution — but ManageEngine has proven to be a reliable and robust MDM platform that meets all our key requirements.

Pros

One of the standout aspects is that, despite being considerably more cost-effective than many enterprise-grade solutions, ManageEngine still delivers all the core functionalities we realistically used in more expensive systems. Device enrollment, policy enforcement, remote wipe, application management, and compliance checks are all well-implemented and work consistently across our device fleet. The user interface is intuitive, the platform is responsive.

Cons

The only notable challenge we faced was during the onboarding of existing Apple devices that were not part of Apple Business Manager (ABM). As these devices were already in use, enrolling them required additional manual steps, which added some friction to the initial deployment. However, this is more of an ecosystem limitation than a flaw in the product itself.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[AppTec360 UEM](https://www.capterra.com/p/139995/AppTec-EMM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

No official retailer or support in the country

Switched from

[BlackBerry Enterprise Mobility Suite](https://www.capterra.com/p/233134/BlackBerry-Enterprise-Mobility-Suite/)

The other product was to expensive and to complicated.

Review Source

MS

Matthew S.  
Telecommunications Manager  
Government Administration  
Used the software for: Less than 6 months

### "Great product so far"

August 4, 2025

5.0

So far the customer support has been great. The product seems easy to use. Also, the cost for the product seems to be on par with other products. Also, my team seems to be comfortable with the knowledge base documentation that is built into the product. Seems to be the best way for my team to manage our devices.

Pros

The ease of use that we have with this new product is amazing. We also seem to have a customer support team that knows the product. Our previous product had been passed around between a few companies and the current company did not seem to understand the product. Setup seems to be going well. We are still working on device enrollment but that seems to be a limitation of ABM and not the MDM.

Cons

Only problems we have had were the fact that two MDMs cannot live on the same ABM at the same time. It may be our limited knowledge of the product but a good transition wizard or something similar to move from the old platform to the new one would be nice but I understand that it may be a technical challege especially if a competitor uses propreitary code to interface with Apple.

Switched from

[VMware Workspace ONE UEM](https://www.capterra.com/p/264805/VMware-Workspace-ONE-UEM/)

Lack of documentation and support staff could not answer simple questions.

Review Source

JA

Julio A.  
System Admin  
Import and Export  
Used the software for: I used a free trial

### "Amazing MDM!"

December 2, 2025

5.0

My overall experience has been nothing but great! Will be looking forward to adding more devices to track them efficiently!

Pros

The Geo tracking is amazing for IOS devices! It finds any device even if the device needs to use a VPN to connect to your business network! Highly recommend ME MDM!

Cons

So far i have liked everything about this MDM. Simple, and very easy to use and easy to follow through the guide

Switched from

[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)

I swithed because Soti is not that good for IOS devices

Review Source

CB

Chris B.  
IT Team Lead  
Hospitality  
Used the software for: I used a free trial

### "Very Helpful but a Craves a Better UI"

May 5, 2025

4.0

Overall, we are very happy with the product. Once we learned how to use the UI and got our profiles set up for each location, the actual deployment was a breeze. We were able to get 50 devices staged so far, and it only took 30 minutes with the help of ManageEngine.

Pros

Packed with tons of useful features, such as Kiosk mode and Geo Fencing which helped us deliver a professional experience for our users. Additionally, the support and the free demo were great with helping us get set up on the platform.

Cons

Our only complaint with the software is the UI and layout for the online portal. It needs a splash of more color, and bolder font to draw your attention to other features and elements. We only experienced the feature we wanted to use, and the other features we know about were not easy to find due to the UI. However, this seems to be a flaw with most other MDM software we have used, but without all of the great features.

Switched from

[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)

The other one was way Too expensive and they didnt have features we liked

Review Source

RP

Robert P.  
IT Admin  
Accounting  
Used the software for: I used a free trial

### "Reliable MDM with good core features"

March 9, 2026

4.0

Overall the experience has been positive so far. The system provides the essential tools needed for managing mobile devices, including device enrollment, policy management, and remote control options. After the initial setup it becomes easier to work with and helps maintain control over managed devices. There is still room for improvement in terms of usability and interface clarity, but the functionality is solid and useful for organizations that need centralized mobile device management.

Pros

The platform offers a solid set of device management features and is relatively easy to navigate once everything is configured. Enrollment options are quite flexible and allow managing multiple devices efficiently. The kiosk mode and policy management are useful for controlling company devices. Overall it helps centralize device management and saves time compared to manual configuration.

Cons

The initial setup can take some time and some configuration steps are not very intuitive. The interface could be more modern and some options are spread across different menus. Occasionally there are small delays when pushing policies or refreshing device status.

Review Source

JB

Jacopo B.  
IT Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Effective Mobile Device Management Despite Minor Issues"

March 17, 2026

4.0

Overall, it has significantly improved our IT department’s efficiency in managing mobile devices. It provides strong security controls, flexible policy management, and reliable remote support features. While there’s a learning curve, the benefits in operational control and device visibility outweigh the initial complexity.

Pros

The centralized device management console is very intuitive, allowing me to quickly deploy apps, configure policies, and monitor devices across the organization. The reporting tools and real-time alerts are extremely useful for tracking compliance and device health.

Cons

The initial setup can be complex, especially when integrating with multiple platforms like iOS and Android simultaneously. Some advanced features, such as automation rules, require a steep learning curve. There have been some bugs in certain features, and the resolution times were not always prompt. The initial setup can also be complex, especially when integrating multiple platforms like iOS and Android.

Review Source

Kevin P.  
Network and IT Manager  
Automotive  
Used the software for: 2+ years

### "Good program with plenty of management features"

April 7, 2026

4.0

I like the overall experience. Excepting the phone call history, and the kiosk part with web shortcuts that sometimes doesn't work perfect, the rest is very straightforward and works well.

Pros

It's very easy to use with Android phones, control location and make a kiosk option by groups. Fast installation and work with "Business" apps (Outside Google Play). Good for restricting GPS/Plane Mode/Factory reset,...

Cons

For iPhone, it's very difficult the first time and the tutorials were not very updated (For Apple page part). I can't have a phone call history (Neither Apple or Android). Sometimes the menu part is a little confusing to go to the part you want (Enroll devices vs see devices you have)

Review Source

NJ

Nicholas J.  
IT Support  
Construction  
Used the software for: 2+ years

### "MDM Review"

March 30, 2026

4.0

Pros

Easy to manage IOS and Android devices, Quick to apply policies and app installations. Ability to track device locations and applying lost mode to lock them down.

Cons

Ability to push OS updates (atleast on current licence). Interface is clunky due to having 3 different management screens

Review Source

ES

Ervin S.  
Chief Executive Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "ManageEngine Mobile Device Manager Plus is a really great tool!"

August 30, 2025

5.0

I have tried several management services, but features were not that wide enough to cover all the things I'm looking for. I came across with MDM manage engine and at first I thought it is too complex to setup but when I get around to its in and out, it is really very easy to setup plus the features are so many that I can almost control everything on our devices and computers.

Pros

I like how it shows almost all features to manage devices. I can easily deploy profiles for specific needs to group devices so that I don't have to install them manually. I really really like this service.

Cons

not much really. Every features that I'm looking for is already included. You can even get all features with a free account but the devices are pretty much limited, if you want more devices to be added then buy the subscription.

Switched from

[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/)

MDM Plus offers more features that Miradore.

Review Source

MC

Matthew C.  
IT Assistant  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "ManageEngine MDM Plus review"

October 10, 2025

4.0

The platform excels in providing comprehensive mobile device management capabilities. It effectively supports a variety of devices and operating systems, enabling organizations to manage their mobile assets efficiently.

Pros

The dashboard is intuitive, making it easy to navigate and manage devices effectively. Ability to manage and distribute applications seamlessly is a significant advantage for organizations.

Cons

New users may face a learning curve due to the extensive features and options available, which can be overwhelming initially.

Review Source