# Page 8 | ManageEngine Mobile Device Manager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is ManageEngine Mobile Device Manager Plus the right Mobile Device Management solution for you? Explore 858 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews

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ManageEngine Mobile Device Manager Plus

4.6 (858)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 8 - Reviews of ManageEngine Mobile Device Manager Plus

## Showing most helpful reviews

Showing 176-200 of 858 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NZ

Nilson Z.  
CIO  
Food & Beverages  
Used the software for: I used a free trial

### "MDM for all the devices"

June 24, 2022

5.0

The company is growing in the use of smartphones to use it as handhelds and we need to control the devices to keep the salesforce working and bring some tools to the sales team to see how is going the sales process, ManageEngine MDM help us with the technical part and also with the sales force usage report.

Pros

The cloud version bring all the capabilities from the on-premise, the setup takes days instead of weeks with the on-premise, the support is great and the partners knows all the new features.

Cons

All the profile setup creation could be very difficult in the first use, and always is necessary to check the compatibility with new smartphones or devices.

Alternatives considered

[Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Better support and better compatibility and fast update to use in new devices.

Review Source

JAE

Jose Angel E.  
IT Service Delivery EMEA and APAC  
Utilities  
Used the software for: I used a free trial

### "Easy to customize and deploy"

May 23, 2024

4.0

Experience has been great, i would love to have more time to play with

Pros

User friendly interface Lot of options Easy to understand Easy to deploy Easy to manage!

Cons

Trial is only 30 days, for a big organization hard to manage with large group of people.

Review Source

Response from ManageEngine

May 29, 2024

Greetings from ManageEngine! Thanks for using the product. We are happy that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

JW

Joe W.  
Information Technology Director  
Government Administration  
Used the software for: 2+ years

### "Why I Use ManageEngine MDM"

August 23, 2023

4.0

Since the product was new to me. It did take me a little while to understand how it works. The product has been rock solid. The support that you have with a person through KB articles is phenomenal. You're always a phone call away when you need support.

Pros

This MDM solution provides all the bells and whistles that I need. It is also very easy to use for administration. The integration with ABM makes things so easy. Since we're an Apple shop ABM integration is a must!

Cons

The only con that I can think of is making sure your certificates are up to date. This is a security procedure that is extremely necessary. However, if you don't use the software often like daily or weekly. You need to make sure that your certificates for ABM don't expire on you.

Reason for choosing ManageEngine Mobile Device Manager Plus

The ABM integration was the selling point for me.

Review Source

Response from ManageEngine

September 6, 2023

Greetings from ManageEngine! Thank you for using our product! We have the option to notify users with a reminder mail before the expiry of the certificate in the product console itself. In case of future queries, you can write to us at mdmcloud-support@manageengine.com

AS

ARthur S.  
analista ti  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "ManageEngine Mobile"

May 7, 2024

4.0

periodo de teste satisfatorio, porém como relatado anteriormente não houve suporte.

Pros

Periodo de avaliação por 30 dias, achei satisfatório.

Cons

Falta de suporte principalmente após o periodo de avaliação.

Review Source

Response from ManageEngine

May 29, 2024

Greetings from ManageEngine! Thanks for using the product. We are happy that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

LG

Lizeth G.  
CEO  
Design  
Used the software for: I used a free trial

### "Love this Servic"

April 20, 2024

5.0

Pros

Being able to use its asset tracking policy management Adding profiles enforcing updates

Cons

Limited Policys in profiles and in wifi no provider name no is hotspot field no captive bypass

Review Source

Response from ManageEngine

April 30, 2024

Greetings from ManageEngine! Thanks for using the product. Can you please elaborate on your requirements concerning profiles and Wi-Fi? In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

LP

Luca P.  
IT Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "MDM x mobile device"

January 2, 2023

4.0

At first we used external support for the first installations, but in a very short time on our own we were able to create the various customization profiles even for madality "kiosk" use of some devices

Pros

For our Company MDm was able to improve the security in our mobile devices, allowing the installation of Apps that are secure and authorized by our technical team with the possibility of remote installation.

Cons

The platform is very intuitive, the system is continuously updated, and it is compatible with major vendors

Review Source

Response from ManageEngine

September 6, 2023

Greetings from ManageEngine! Thank you for using our product! We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, reach out to us at mdmcloud-support@manageengine.com

TK

Tom K.  
IT Manager  
Gambling & Casinos  
Used the software for: I used a free trial

### "Good for the price but a bit of a pain to set up. "

August 31, 2021

4.0

I would recommend this product. For the price, it has some really good features. I have only been using it for 30 days but it seems to work very well. I have deployed the MDM software on Apple and Android devices so far. I have not tested the laptop device management.

Pros

The application management feature on this device is very nice. Once you have all the profiles/apps setup for a group it is very easy to deploy.

Cons

Walkthroughs are a bit lacking. Videos are very segmented and use speach to text instead of having a live narrator. It makes me wonder about customer support if they're not willing to invest in proper walkthrough videos on their products. I chose to use the cloud management option, and it seems to work pretty well.

Switched from

[GoKiosk](https://www.capterra.com/p/173255/GoKiosk/)

GoKiosk was very basic software and served our needs but the support was horrendous. Every year they expire the licenses a full day in advance of the renewal date. Even if you have automatic renewal set on the account they will still expire the license, causing all of the devices to stop working until the following day. We tried to renew our license manually by purchasing it as soon as the devices stopped working but they generated a new license code, which meant that all of our previously enrolled devices were no longer attached to the account and all of our configurations weren't available anymore. We requested to have the license transferred and received a response that it was an easy fix. I sent the requested info... and they took 4 days to complete the transfer. If we had not transitioned to Manage Engine all of our mobile devices would have been unusable for almost an entire week.

Review Source

BC

Bill C.  
System Integrator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "ME MDM gets the job done at an unbeatable price"

November 27, 2019

5.0

Pros

The low cost of entry is the best I found out there. We primarily use our MDM to put devices in multi-app kiosk mode. ME MDM provides us with everything we need in an MDM at an unbeatable price! And, here's a story about my experience with ManageEngine's top-notch technical support .... At first launch of the MDM, we discovered the app wasn't 100% compatible with our devices, because they were running a non-updatable older Android OS (ver 4.4.2). ME immediately went to work to figure out the problem. After about one month of testing and tweaking, their app developers delivered a fix and the app's successive version have all worked perfectly since. They truly put the customer first!

Cons

Honestly, I have no complaints about this app. But, to be fair, we're light users of the app...we only use it's geo-tracking and kiosk mode features. So, we've never put every feature of the app to the test. There may be a downside out there somewhere, but I haven't found one yet.

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/)

Reason for choosing ManageEngine Mobile Device Manager Plus

ManageEngine provides every feature we need from an MDM at almost half the price of the competition.

Switched from

[IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)

We were with IBM for 4 years but switched to ManageEngine because IBM MaaS360 was no longer the best value on the market.

Review Source

Response from ManageEngine

December 23, 2019

Hello Bill, We're happy to know that MDM has helped you with your device management needs. In case of future issues, you can write to us at mdmcloud-support@manageengine.com

AS

Adam S.  
Senior Network Technician  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Worth the time"

July 25, 2022

4.0

I really liked the tool. Overall easy deployment. Easy app distribution. I would definitely recommend the software package.

Pros

This management tool is relatively straight forward. Distributing apps and managing devices is much easier to setup and utilize over some others like Microsoft Intune.

Cons

I had some issues with remote access of the devices but at least it was an option.

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Price and functionality

Review Source

Alberto R.  
IT Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "ME MDM"

October 25, 2018

4.0

With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution.

Pros

Platform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good.

Cons

Some issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent.

Review Source

Response from ManageEngine

November 4, 2018

Hello Alberto, Greetings from ManageEngine! Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Ales V.  
Partner  
Computer & Network Security  
Used the software for: I used a free trial

### "All the usual features with an easy deployment"

June 1, 2023

5.0

Has a very steep learning curve, hassle-free enrollment

Pros

Easy to useRapid deploymentLocal support from a partnerPossibility to request features directly from UI

Cons

Some features are somewhat "hidden" in different part of the systemSometimes the kiosk app on Android allows users to escape the kiosk mode (Android 7)Enrollment of devices can be a bit tricky when the device is stuck in "staged" mode

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[TinyMDM](https://www.capterra.com/p/196438/TinyMDM/)[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Flexibility, local support

Review Source

Response from ManageEngine

September 6, 2023

Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. Can you please elaborate on where you are facing issues with respect to enrollment? You can write to us at mdmcloud-support@manageengine.com

VR

Verified Reviewer  
Technical Support  
  
Used the software for: Less than 6 months

### "Made my life massively easier"

June 4, 2018

4.0

The management of our devices all round the UK was easy to setup and is rolling out now. Our primary concern is to minimise suppor calls, and this software allows us to remotely control the device, the applications installed, system updates and all other issues we come across on a daily basis. This means we can proactively push the latest version of our software out to all the tablets when it is released, saving us the hassle of having to talk end users through the update process. plus we can lock down the problem users to kiosk mode and completely limit their access to anything but the work applications. Our customers also have their own applications that they use, and we can manage these on behalf of our customers, offering a much more streamlined, yet personalised service.

Pros

I have more than 200 tablets around the UK with local councils. With Zoho I can remotely update the company software, lock problem users down to kiosk mode and stop them from watching TVPlayer on their lunch and using all the data allowance. Everything is in a single system, unlike Knox, is much simplified over other systems and even a total novice like me managed to pick it up in the space of a day or two.

Cons

There's a few things we'd love this to do... Remotely push json files to a set directory on the SDcard, and the one thing that knox has over ME, allow us to set the layout of the home screen. But the premium for Knox is not worth that single feature.

Review Source

Response from ManageEngine

June 7, 2018

Hello there! Greetings from ManageEngine! I'll pass on your requirement of distributing JSON files to mobile devices, to my engineering team. Additionally, we've been working on the home screen customization feature and this will be released soon. If you provide your requirements for both cases, it'll help us understand it better. You can e-mail any further queries to either me or to mdmcloud-support@manageengine.com

JH

Josh H.  
IT Coordinator  
Apparel & Fashion  
Used the software for: 1-2 years

### "Manage Engine MDM"

August 2, 2022

4.0

Pros

The knowledge base is great and very helpful in getting started. Onboarding devices and deploying configurations is fairly easy. Having the depth in capability in one MDM to manage Windows, MacBooks and Ipads is very useful

Cons

There are many overlapping methods for use and this redundancy creates wastes of time in learning how to use the software. Deploying configurations takes too long even here in the office with strong network speeds.

Alternatives considered

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Hybrid Windows/Mac environment

Review Source

PK

Prashant K.  
Director  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Software for Mobile Manangement "

July 29, 2023

5.0

remote employe monitoring , worked well for me.

Pros

The control over mobile device is accurate , and user cannot install it once installed without the admin permission.

Cons

tricky to install apps remotely , installing app on remote device was so tricky difficult to understand .

Reason for choosing ManageEngine Mobile Device Manager Plus

due to trial period

Review Source

Response from ManageEngine

September 4, 2023

Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on what issue you are facing so that our team can resolve it? Feel free to reach out to our support for further assistance at mdmcloud-support@manageengine.com.

LG

Levis G.  
IT support specialist  
Food & Beverages  
Used the software for: 1-2 years

### "ManageEngine Mobile Device Manager Plus"

April 11, 2024

5.0

Pros

Easy of use, onboard remote support, integration with othe products

Cons

For the use we have it's suite perfect and don't see any criticity

Review Source

Response from ManageEngine

April 18, 2024

Greetings from ManageEngine! Thanks for using the product. We are happy that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

SP

Satya P.  
CXO  
Computer Software  
Used the software for: Less than 6 months

### "Works like a magic"

April 24, 2024

5.0

It works like a charm for me. I am very happy to see such product I have been searching for a last few months

Pros

I was just got to kno about this tool and this works like a magic for me. I am excited the available features

Cons

Did not notice till now. May be this is because I have recently use this same.

Reason for choosing ManageEngine Mobile Device Manager Plus

Because, I found useful features with this app

Review Source

Response from ManageEngine

May 29, 2024

Greetings from ManageEngine! Thanks for using the product. We are happy that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

SH

Scott H.  
Head of Engineering  
Information Technology and Services  
Used the software for: I used a free trial

### "MEMDM PLUS - Simpley Powerful"

August 31, 2023

5.0

We are a custom Industrial and Commercial Android tablet provider. We support our clients who use MDMs and we recommend MDMs for clients to consider.

Pros

The system guided me quickly and seamlessly through creating creating a user, its group and associated policy straight into provisioning the device with just a few minutes. Quickest setup I've ever experienced.

Cons

We deal with a number of AOSP based non GMS supported boards running any number of Android Releases between 7-12 and working with AFW/Google Enterprise has been a challenge.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Esper](https://www.capterra.com/p/180690/Esper/)[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

We have some very important clients who are using MEMDM. We want to delight them.

Review Source

Response from ManageEngine

September 6, 2023

Greetings from ManageEngine! Thank you for using our product! Regarding your concern, we support all the standard Android vendors and in the case of others, we look at integrating/partnering with them. You can share the vendor details by writing to us at mdmcloud-support@manageengine.com

CJC

Carol Johnson C.  
Ingeniero de Sistemas  
Warehousing  
Used the software for: I used a free trial

### "MDM Facil de usarlo e intuitivo"

October 5, 2023

5.0

El inventario, soporte y localizacion de los dispositivos.

Pros

"Me gusta MDM Plus, una plataforma fácil de usar. La relación calidad-precio son increíbles con este producto, nos lleva un excelente inventario. Podemos rastrear nuestros dispositivos moviles. Me encanta que tenga una geocerca e historial de ubicaciones".

Cons

Falta el idioma español, el control remoto opcion desatendida, sin que el usuario acepte la conexion.

Alternatives considered

[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Facil de usar e intuitivo

Review Source

Response from ManageEngine

October 12, 2023

Greetings from ManageEngine! Thanks for using the product. We will forward your request for Spanish language to the concerned team. Unattended remote control is possible on Android devices. But for iOS devices, it is restricted by Apple itself. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

BB

Balazs B.  
IT Device Management solutions and support  
Information Technology and Services  
Used the software for: 2+ years

### "Secure and managed - Easy life of an IT admins"

May 22, 2023

5.0

Pros

Easy life of IT administration regarding to mobile, BYOD devices.

Cons

Complexity for Non-Technical Users: Mobile device management solutions like ManageEngine MDM often require technical expertise for initial setup and ongoing administration. Non-technical users may find the learning curve steep and may require assistance to fully utilize all the features and functionalities.

Review Source

Response from ManageEngine

September 6, 2023

Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the user experience and we'll always strive to make your experience even better. For further assistance reach out to us at mdmcloud-support@manageengine.com

Eddie S.  
Captain  
Information Technology and Services  
Used the software for: I used a free trial

### "ECM Review"

September 26, 2023

4.0

Pros

Installing on Android is pretty straightforward and fairly easy. Have yet to try iOS. I do like how it let's you have complete control over company owned devices.

Cons

The installer should be simpler for Windows. Currently, it's a zip file that needs to be opened and then a batch file is used to install. They should really create a single MSI file.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Review Source

Response from ManageEngine

October 12, 2023

Greetings from ManageEngine! Thanks for using the product. We will forward your feedback to the concerned team. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

JW

Joshua W.  
IT Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Very powerful management system"

June 22, 2022

4.0

We needed to manage locking down and deploying apps to multiple cell phones. This product does that and so much for more us.

Pros

The product has a plethora of features. It is compatible with both iOS and Android devices. This is something that many products don't have. Support is very responsive.

Cons

The interface is a bit confusing. You have to go "fishing" to find where various settings are because there is a quite a bit of duplication throughout the interface. Several of the tabs along the top should be combined.

Reason for choosing ManageEngine Mobile Device Manager Plus

ME MDM supports both Android and iOS, so we can manage our entire fleet of devices from one product. ManageEngine provided a free trial, as well as a free license of ALL features for up to 25 devices. We only had 10 or so devices to start, so this was a perfect fit for us.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Jamf does not support Android devices. It was also expensive.

Review Source

MB

Mark B.  
SCR Director  
Recreational Facilities and Services  
Used the software for: I used a free trial

### "A solid MDM choice"

August 3, 2023

4.0

We are looking to have location tracking and limited software on out devices, with the ability to expand and contract the applications available simply, and by user if needed.

Pros

The help feature was very useful with tutorials for just about every step along the process. Also it is a very broad based MDM, allowing multiple OS, and a wide variety of devices on the platform.

Cons

The overall layout is very clunky and boxy, with an old Access Database feel. Great if you are used to it, but not as user friendly at first glance.

Review Source

Response from ManageEngine

September 4, 2023

Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. For further assistance reach out to us at mdmcloud-support@manageengine.com

MA

Milton A.  
General Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Excelente Solution, Value for Money and Very Good Tech Support"

April 14, 2020

5.0

I would summarize my experience in a few words "Smooth and seamless Operation". The enrolment was easy to handle, especially when there is a good number of devices. Training for other users was very easy, and today an administrative employee manages the basic features and enrolment. The solution has been stable throughout the time of service.

Pros

Great good features that most MDM/EMM solutions have, excellent web-based managing consoles, good customer support very easily reachable by chat, everything at a convenient price.

Cons

Reports have space for improvement. Even though it provides good pre-configured reports, many times flexible and SQL-like interaction is valued by IT Managers. This becomes relevant during this age of data analysis and data mining to improve the enterprise mobility operation of the organization.

Reason for choosing ManageEngine Mobile Device Manager Plus

Price was important at the beginning, but in the end it represented good value for money for all the features and tech support the company received.

Switched from

[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)

Same features at an affordable price.

Review Source

KG

Keith G.  
VP of IT  
Individual & Family Services  
Used the software for: I used a free trial

### "Great product, part of a great suite"

February 14, 2023

5.0

Still testing and rolling out slowly, but very good.

Pros

The deployment was relatively simple considering the rich set of features and options. I am always deeply impressed with ManageEngine's pre-sales support.

Cons

Just need to be very methodical when configuring and rolling out. The first new device I enrolled bricked and I am not exactly sure why, however I suspect it was because it was doing both manual and automated initial OS updates and something got corrupted. I had already applied the control to prevent factory reset.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Functinality, ease of use an integration with other ME products.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

We have not switched yet, but now that we will be supporting Android devices, want all MDM in a single, unified platform.

Review Source

Response from ManageEngine

September 6, 2023

Greetings from ManageEngine! Thank you for using our product! We are sorry to hear about the issue with the OS updates. Can you please elaborate more about it? For further assistance reach out to us at mdmcloud-support@manageengine.com

SR

Shawn R.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "MDM rox"

May 25, 2023

5.0

Pros

Controll of all my devices,yes it does do the thing

Cons

It costs way too much per year. this is not something for the faint ofheart

Review Source

Response from ManageEngine

September 6, 2023

Greetings from ManageEngine! Thank you for using our product! We've different tiered editions to cater to organizations of all sizes. In case of any future concerns, you can reach out to us at mdmcloud-support@manageengine.com