# Page 8 | ManageEngine Mobile Device Manager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is ManageEngine Mobile Device Manager Plus the right Mobile Device Management solution for you? Explore 893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews --- ManageEngine Mobile Device Manager Plus 4.6 (893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 2nd, 2026 # Page 8 - Reviews of ManageEngine Mobile Device Manager Plus ## Showing most helpful reviews Showing 176-200 of 893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DS Dale S. IT Helpdesk and Security Supervisor Automotive Used the software for: 1-2 years ### "Great MDM and fantastic price point" September 8, 2023 4.0 Price point and bang for buck is awesome with this product. It will do everything inTune can do and cost you a fraction of the price. Pros ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches. Cons Can be hard to navigate round the GUI at times. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing ManageEngine Mobile Device Manager Plus Does everything we want and the price is great. We also use other ManageEngine products and have always valued the after sales support they provide. Review Source Response from ManageEngine September 13, 2023 Greetings from ManageEngine! Thanks for using our product. Our team is working on improving the UI. For future queries, write to us at mdmcloud-support@manageengine.com. AD Andrew D. IT Director Warehousing Used the software for: I used a free trial ### "ManageEngine Mobile Review" July 2, 2024 5.0 Pros Great tool for managing iOS devices and app deployment. Integrates well with Apple Business Manager. The ability to customize groups, users, and enrollments provides the flexibility needed to manage multiple devices, users, and departments. The security protocols were easy to configure and provided the level of security required for our organization. Cons I feel the deployment process is cumbersome when working with ABM to sync devices. It would be nice to distribute a one-size-fits-all template to a device. Alternatives considered [Esper](https://www.capterra.com/p/180690/Esper/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing ManageEngine Mobile Device Manager Plus The software had a web portal that had the features I was looking for Review Source AM Angel M. IT Director Utilities Used the software for: 2+ years ### "Manage Engine Mobile Device Manager" April 20, 2022 5.0 After evaluating several alternatives, Manage Engine Mobile Device Manager has fulfilled all the requirements in an effective way. Pros The ease with which applications can be updated and the versatility of the options. Cons The professional version is necessary for mobile device operating system updates. Reason for choosing ManageEngine Mobile Device Manager Plus IBM MaaS360 Review Source MP Maximilian P. Computer Technician Education Management Used the software for: Less than 6 months ### "Does what we need it to do. While alittle rough around some edges, this MDM shines by its features." February 22, 2018 4.0 The ability to manage our mobile devices effectively and efficiently in a work and school environment. Pros Easy to setup with a relatively straightforward dashboard layout. Where as a handful of other MDMs I have trialed are a bit overly-feature rich and have awkwardly placed menus, ManageEngine's MDM layout is one that makes sense, and integrates all of the things that a school district like ours needs. While trialing this product on a half dozen android tablets, they were a breeze to lock down, and we were able to group them up and drill down and apply policies on group and individual basis' with out too much struggle at all. Geo-tracking, Android Apps for Work Integration, individualized and group-based app approval, but also curating a custom app store, swift QR Enrollments, and user assigning are all big things we need in a MDM. And of course, a few hidden gems like the web clips, and the integrated remote monitoring are wonderful additions to a otherwise comprehensive device management platform. Cons Only a couple concerns with the product itself. For some, the policy profile layout can be a bit overwhelming for some. We only have 5 schools, but certain things require a new profile for each minor change, like 1 profile for each WiFi profile you have to deploy, and each webclip requires its own as well. While straight forward, it can get make the profiles page a bit messy as you keep adding on to them, and should changes need to be made, going back between them can take a bit of time. Small thing, but a critique none the less. Another small critique is we had some issues connecting via the remote monitoring. Either it's our network or the service, but we were only able to get it working a couple times, and it requires a couple steps of user interaction to start the session more than I would like. The only noteworthy concern I experienced, & I will speak with a Customer Service rep for more info, is that I experienced a policy / app syncing issues on more than 1 occasion during deployment. During initial enrollments, I had instances where apps did not get downloaded to the devices, I had policy's that would not refresh despite manually refreshing them on the tablets themselves, and twice when I decided to remote wipe the device, the device did not wipe, despite it marked as removed from the console - where I then had to manually remove the mdm app from the tablet itself via a override code. Review Source Response from ManageEngine November 5, 2018 Hello Maximilian, Greetings from ManageEngine! We'll consider your feedback and look into ways to ease profile management. Could you elaborate on the difficulty faced during remote control as well as app/profile syncing on devices, so that we can work on the same. In case of future queries you can mail us at mdmcloud-support@manageengine.com YS Yaroslav S. Сomputer Systems Engineer Pharmaceuticals Used the software for: 2+ years ### "MDM is the best alternative to manage multiple devices with Microsoft, iOS, Android platforms" August 10, 2023 5.0 Easily accessible interface, ease of use, I have been working with this product for more than 3 years and this means something Pros Easy management of the device fleet, use of the application on several devices at once, the possibility of remote user support, secure work with samsung knox, quick resolution of the issue when contacting support. Cons Sometimes there are problems with installing the application with apk files (not from the Google store), the appearance of bugs in new versions when updating. Reason for choosing ManageEngine Mobile Device Manager Plus Due to the wide functionality, ease of learning how to work with the program, the ability to install a local version, support for multiple platforms. Review Source Response from ManageEngine September 4, 2023 Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the issue you are facing with installing APK files? You can write to us at mdmcloud-support@manageengine.com JO Jeff O. Help Desk Supervisor Wholesale Used the software for: 1-2 years ### "Regarding the MDM..." August 4, 2021 5.0 Overall positive and we will likely end up using this product if the cost of renewal is reasonable. Pros 1) Does not rely on access to an internal server, which greatly improves our ability to manage the devices. 2) Reactionary geofencing is powerful for devices that should not be roaming 3) Multiple App Versions of a single app would allow for easier testing access 4) Naturally provides KB articles for suggested fixes when an issue is encountered 5) Allows for out-of-the-box setups for VPN configurations than our current solution Cons 1)Requires a user be assigned to each device (Can be done on enrollment). Nearly 1000 of our devices are assigned to our individual stores nationally, not any single user. We will have to create dummy users for each store location and tie the devices to them. 2) A user can wipe any additional information loaded to a device, such as asset tag # etc. by resetting all content and settings on their own device making the system lose this critical information. The device can re-enroll, sure, but that information is now gone. 3) Considerably complex menu navigation. 4) No option that I could find to manage time frames for iOS updates. It is either full send or nothing. This SEEMS like it should be possible if the deferred time period is less than 90 days by toggling the device between 90 and the actual deferred period within the acceptable time range. Review Source MH Matt H. Warehouse Associate Hospital & Health Care Used the software for: 1-2 years ### "The Best MDM" May 23, 2022 5.0 We use ManageEngine Mobile Device Manager Plus primarily for company-issued iPhones. This service has made it very easy to manage the iPhones and control what the users can do with them, all while maintaining security and being able to control the device when necessary. Pros I like how easy it is to manage company devices, whether it's Apple, Android, or other. You can completely control a device remotely, going so far as to geo-locate it, disable it, wipe it, and even just reset the lock PIN remotely. Cons The only con I have is navigating the menus can be a little confusing sometimes. Occasionally, you'll find the device only to realize you were in the Enrollment tab and not the Device Management tab, and be unable to push apps to a phone for that small reason. Review Source JM Jaime M. IT Operation Director Computer Software Used the software for: 2+ years ### "MDM Easy to use and very helpful" October 6, 2022 5.0 It's a good product. We can contact support and local partners using different media to be in touch directly in case we facing some issues or wants to ask some doubts. Pros Easy to use and ManageEngine has a lot of information on their web page to configure and create profiles to our mdm devices. Cons The compatibility with some devices but it depends not only of MDM software. I think is an issue with other platforms specially with android and multiple manufacturer of the mobile device. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing ManageEngine Mobile Device Manager Plus Google workspace has some mdm feature but it is very basic and specially to google apps Switched from [Sophos Mobile Control](https://www.capterra.com/p/132226/Sophos-Mobile-Control/) Sophos has a good features regarding security like Antivirus but other features related to management and tracking cannot be doing correctly. Review Source JJ Jordan J. Director Automotive Used the software for: I used a free trial ### "Robust MDM" March 31, 2024 5.0 Overall I am very happy with the service. Because of its robust feature set it can be a little confusing initially but once you get the hang of it it’s pretty straightforward to use. Pros I love that it offers robust solutions for all OS and platforms. It is relatively easy for one technology fluent individual to setup and deploy. The free trial is generous and provides full access to all features. It tightly integrates with Google Workspace. Cons Some of the support documentation needs to be updated. The web interface can be a little confusing, and some feature menus can be difficult to locate. For about half my devices it was necessary to go through the enrollment process two times to get good results. Medium level learning curve. Alternatives considered [Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/) Reason for choosing ManageEngine Mobile Device Manager Plus ManageEngine MDM has a more complete feature set than the others I tried. Review Source Response from ManageEngine April 17, 2024 Greetings from ManageEngine! Thanks for using the product. We will forward this feedback to the concerned team. In case of future queries, you can write to us at mdmcloud-support@manageengine.com. EO Emmanuel O. IT Administrator Education Management Used the software for: Less than 6 months ### "SUPERB SOLUTION FOR MANAGING STUDENT DEVICE" March 22, 2024 5.0 While ManageEngine offers valuable management capabilities, the need for manual syncs and vulnerabilities to tampering detract from its overall effectiveness. Addressing these issues would greatly improve the user experience and security of the platform. Pros ManageEngine has significantly streamlined device management in our school. With this solution, we're able to efficiently oversee and control all student devices from a single platform. This centralized approach has undoubtedly enhanced our ability to maintain a secure and organized digital environment. Cons However, there are notable drawbacks. One issue we frequently encounter is the need for manual synchronization of devices after updating policies. This manual process can be time-consuming and disrupts the seamless management experience we expect from a mobile device management solution. Additionally, we've observed instances where students have been able to circumvent device controls, posing security risks and undermining the effectiveness of the platform. Review Source NZ Nilson Z. CIO Food & Beverages Used the software for: I used a free trial ### "MDM for all the devices" June 24, 2022 5.0 The company is growing in the use of smartphones to use it as handhelds and we need to control the devices to keep the salesforce working and bring some tools to the sales team to see how is going the sales process, ManageEngine MDM help us with the technical part and also with the sales force usage report. Pros The cloud version bring all the capabilities from the on-premise, the setup takes days instead of weeks with the on-premise, the support is great and the partners knows all the new features. Cons All the profile setup creation could be very difficult in the first use, and always is necessary to check the compatibility with new smartphones or devices. Alternatives considered [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) Reason for choosing ManageEngine Mobile Device Manager Plus Better support and better compatibility and fast update to use in new devices. Review Source JW Joe W. Information Technology Director Government Administration Used the software for: 2+ years ### "Why I Use ManageEngine MDM" August 23, 2023 4.0 Since the product was new to me. It did take me a little while to understand how it works. The product has been rock solid. The support that you have with a person through KB articles is phenomenal. You're always a phone call away when you need support. Pros This MDM solution provides all the bells and whistles that I need. It is also very easy to use for administration. The integration with ABM makes things so easy. Since we're an Apple shop ABM integration is a must! Cons The only con that I can think of is making sure your certificates are up to date. This is a security procedure that is extremely necessary. However, if you don't use the software often like daily or weekly. You need to make sure that your certificates for ABM don't expire on you. Reason for choosing ManageEngine Mobile Device Manager Plus The ABM integration was the selling point for me. Review Source Response from ManageEngine September 6, 2023 Greetings from ManageEngine! Thank you for using our product! We have the option to notify users with a reminder mail before the expiry of the certificate in the product console itself. In case of future queries, you can write to us at mdmcloud-support@manageengine.com LP Luca P. IT Manager Hospital & Health Care Used the software for: 6-12 months ### "MDM x mobile device" January 2, 2023 4.0 At first we used external support for the first installations, but in a very short time on our own we were able to create the various customization profiles even for madality "kiosk" use of some devices Pros For our Company MDm was able to improve the security in our mobile devices, allowing the installation of Apps that are secure and authorized by our technical team with the possibility of remote installation. Cons The platform is very intuitive, the system is continuously updated, and it is compatible with major vendors Review Source Response from ManageEngine September 6, 2023 Greetings from ManageEngine! Thank you for using our product! We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, reach out to us at mdmcloud-support@manageengine.com TK Tom K. IT Manager Gambling & Casinos Used the software for: I used a free trial ### "Good for the price but a bit of a pain to set up. " August 31, 2021 4.0 I would recommend this product. For the price, it has some really good features. I have only been using it for 30 days but it seems to work very well. I have deployed the MDM software on Apple and Android devices so far. I have not tested the laptop device management. Pros The application management feature on this device is very nice. Once you have all the profiles/apps setup for a group it is very easy to deploy. Cons Walkthroughs are a bit lacking. Videos are very segmented and use speach to text instead of having a live narrator. It makes me wonder about customer support if they're not willing to invest in proper walkthrough videos on their products. I chose to use the cloud management option, and it seems to work pretty well. Switched from [GoKiosk](https://www.capterra.com/p/173255/GoKiosk/) GoKiosk was very basic software and served our needs but the support was horrendous. Every year they expire the licenses a full day in advance of the renewal date. Even if you have automatic renewal set on the account they will still expire the license, causing all of the devices to stop working until the following day. We tried to renew our license manually by purchasing it as soon as the devices stopped working but they generated a new license code, which meant that all of our previously enrolled devices were no longer attached to the account and all of our configurations weren't available anymore. We requested to have the license transferred and received a response that it was an easy fix. I sent the requested info... and they took 4 days to complete the transfer. If we had not transitioned to Manage Engine all of our mobile devices would have been unusable for almost an entire week. Review Source BC Bill C. System Integrator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "ME MDM gets the job done at an unbeatable price" November 27, 2019 5.0 Pros The low cost of entry is the best I found out there. We primarily use our MDM to put devices in multi-app kiosk mode. ME MDM provides us with everything we need in an MDM at an unbeatable price! And, here's a story about my experience with ManageEngine's top-notch technical support .... At first launch of the MDM, we discovered the app wasn't 100% compatible with our devices, because they were running a non-updatable older Android OS (ver 4.4.2). ME immediately went to work to figure out the problem. After about one month of testing and tweaking, their app developers delivered a fix and the app's successive version have all worked perfectly since. They truly put the customer first! Cons Honestly, I have no complaints about this app. But, to be fair, we're light users of the app...we only use it's geo-tracking and kiosk mode features. So, we've never put every feature of the app to the test. There may be a downside out there somewhere, but I haven't found one yet. Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Reason for choosing ManageEngine Mobile Device Manager Plus ManageEngine provides every feature we need from an MDM at almost half the price of the competition. Switched from [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/) We were with IBM for 4 years but switched to ManageEngine because IBM MaaS360 was no longer the best value on the market. Review Source Response from ManageEngine December 23, 2019 Hello Bill, We're happy to know that MDM has helped you with your device management needs. In case of future issues, you can write to us at mdmcloud-support@manageengine.com AS Adam S. Senior Network Technician Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Worth the time" July 25, 2022 4.0 I really liked the tool. Overall easy deployment. Easy app distribution. I would definitely recommend the software package. Pros This management tool is relatively straight forward. Distributing apps and managing devices is much easier to setup and utilize over some others like Microsoft Intune. Cons I had some issues with remote access of the devices but at least it was an option. Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Reason for choosing ManageEngine Mobile Device Manager Plus Price and functionality Review Source Alberto R. IT Manager Pharmaceuticals Used the software for: 2+ years ### "ME MDM" October 25, 2018 4.0 With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution. Pros Platform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good. Cons Some issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent. Review Source Response from ManageEngine November 4, 2018 Hello Alberto, Greetings from ManageEngine! Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest. In case of future queries, you can mail us at mdmcloud-support@manageengine.com Ales V. Partner Computer & Network Security Used the software for: I used a free trial ### "All the usual features with an easy deployment" June 1, 2023 5.0 Has a very steep learning curve, hassle-free enrollment Pros Easy to useRapid deploymentLocal support from a partnerPossibility to request features directly from UI Cons Some features are somewhat "hidden" in different part of the systemSometimes the kiosk app on Android allows users to escape the kiosk mode (Android 7)Enrollment of devices can be a bit tricky when the device is stuck in "staged" mode Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[TinyMDM](https://www.capterra.com/p/196438/TinyMDM/)[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Reason for choosing ManageEngine Mobile Device Manager Plus Flexibility, local support Review Source Response from ManageEngine September 6, 2023 Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. Can you please elaborate on where you are facing issues with respect to enrollment? You can write to us at mdmcloud-support@manageengine.com JR Javakar R. Product Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Manage Mobile Device on made it simple and efficient" May 30, 2024 5.0 Pros Easy to understand the product and configure. Everyday My team manage more device quiet simple and effectless. We see product improvement and new feature release frequently. Free trail will help us to do more things Cons Our use case fill fulled by 100%, no drawback found so far Review Source VR Verified Reviewer Technical Support Used the software for: Less than 6 months ### "Made my life massively easier" June 4, 2018 4.0 The management of our devices all round the UK was easy to setup and is rolling out now. Our primary concern is to minimise suppor calls, and this software allows us to remotely control the device, the applications installed, system updates and all other issues we come across on a daily basis. This means we can proactively push the latest version of our software out to all the tablets when it is released, saving us the hassle of having to talk end users through the update process. plus we can lock down the problem users to kiosk mode and completely limit their access to anything but the work applications. Our customers also have their own applications that they use, and we can manage these on behalf of our customers, offering a much more streamlined, yet personalised service. Pros I have more than 200 tablets around the UK with local councils. With Zoho I can remotely update the company software, lock problem users down to kiosk mode and stop them from watching TVPlayer on their lunch and using all the data allowance. Everything is in a single system, unlike Knox, is much simplified over other systems and even a total novice like me managed to pick it up in the space of a day or two. Cons There's a few things we'd love this to do... Remotely push json files to a set directory on the SDcard, and the one thing that knox has over ME, allow us to set the layout of the home screen. But the premium for Knox is not worth that single feature. Review Source Response from ManageEngine June 7, 2018 Hello there! Greetings from ManageEngine! I'll pass on your requirement of distributing JSON files to mobile devices, to my engineering team. Additionally, we've been working on the home screen customization feature and this will be released soon. If you provide your requirements for both cases, it'll help us understand it better. You can e-mail any further queries to either me or to mdmcloud-support@manageengine.com SA Sergey A. PM Entertainment Used the software for: I used a free trial ### "Serves all our needs" June 28, 2024 5.0 Overall experience is positive and we're considering staying with the product after trial ends Pros It was easy to get started, interface has lots of hints and FAQs that really help to get the job done Cons There is still room for improvement for the usability and ease to use Review Source JH Josh H. IT Coordinator Apparel & Fashion Used the software for: 1-2 years ### "Manage Engine MDM" August 2, 2022 4.0 Pros The knowledge base is great and very helpful in getting started. Onboarding devices and deploying configurations is fairly easy. Having the depth in capability in one MDM to manage Windows, MacBooks and Ipads is very useful Cons There are many overlapping methods for use and this redundancy creates wastes of time in learning how to use the software. Deploying configurations takes too long even here in the office with strong network speeds. Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing ManageEngine Mobile Device Manager Plus Hybrid Windows/Mac environment Review Source AL Anton L. Managing Director Entertainment Used the software for: I used a free trial ### "Efficient Management Across Platforms with ManageEngine Mobile Device Manager Plus" May 8, 2024 5.0 Pros ManageEngine Mobile Device Manager Plus excels in integrating management for both Android and iOS devices within a single platform. This unified approach is extremely beneficial for maintaining consistency in device management strategies across diverse operating systems. The Android Kiosk feature is particularly impressive, offering robust capabilities and mature implementations that enhance device control and application management. Furthermore, the platform provides extensive customization options compatible with various Android versions, making it highly adaptable to different organizational needs. Adding devices, whether Android or iOS, is streamlined and user-friendly, facilitating easy scaling and management. Cons While the platform is generally user-friendly, its interface could use some improvement. The management console features numerous tabs and settings which can be overwhelming and sometimes complex, especially for new users. Simplifying the navigation and reducing the complexity of the interface could enhance the user experience significantly. Review Source Response from ManageEngine May 29, 2024 Greetings from ManageEngine! Thanks for using the product. Our team is constantly working to improve the user experience. In case of future queries, you can write to us at mdmcloud-support@manageengine.com. PK Prashant K. Director Information Technology and Services Used the software for: I used a free trial ### "Great Software for Mobile Manangement " July 29, 2023 5.0 remote employe monitoring , worked well for me. Pros The control over mobile device is accurate , and user cannot install it once installed without the admin permission. Cons tricky to install apps remotely , installing app on remote device was so tricky difficult to understand . Reason for choosing ManageEngine Mobile Device Manager Plus due to trial period Review Source Response from ManageEngine September 4, 2023 Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on what issue you are facing so that our team can resolve it? Feel free to reach out to our support for further assistance at mdmcloud-support@manageengine.com. EW Euan W. IT Technician Wholesale Used the software for: I used a free trial ### "Amazing Product" July 4, 2024 5.0 Pros The ease of use, affordability and overall quality Cons The installation process was challenging Review Source