# Lyyti Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lyyti the right Event Management solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132211/Lyyti/reviews

---

Lyyti

4.5 (39)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Lyyti

Ease of use

4.3

Customer Service

4.8

## Pros and Cons in Reviews

KR

Kati R

Sales CoordinatorHospitality, 10,001+ employeesUsed the software for: Less than 6 months.

“Lyyti has got type of participants which where bit problematic in integration.“

March 16, 2021

## Showing most helpful reviews

Showing 1-25 of 39 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Event producer  
Marketing and Advertising  
Used the software for: 2+ years

### "All in one"

September 25, 2018

4.0

The helpdesk function is super. The help you get is fast and the ladies are kind and patient

Pros

I like Lyyti because the system can handle all the different aspects of the Event organized . Invitations, reminders, booking and invoicing + follow up.

Cons

There are so so many features so you need to know fromwhere you can access what.

Review Source

KR

Kati R.  
Sales Coordinator  
Hospitality  
Used the software for: Less than 6 months

### "Lyyti seems to work"

March 16, 2021

4.0

Customer events, customer communication, surveys, feedback questionaires, also hope that in the future we found new ways to use the system.

Pros

Lyyti is easy to use, intgration had few problems with the type of participants. I think that it would be great to understand more about Lyyti before starting the integration project, there should be user experience to understand and built good integration.

Cons

In the beginning there are lots of things that needs to understand / self learn by going through the materials and tutorial videos if you are in admin role. Lyyti has got type of participants which where bit problematic in integration.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing Lyyti

Lyyti is easy to use, it offers lots of possibilities for the users without extra costs, Lyyti has got free customer service by phone and chat, good training sessions for the users all the time available, good support center where users can find the materials to use the system, Lyyti's experience from many years

Review Source

TS

Tiina S.  
  
Wholesale  
Used the software for: 2+ years

### "Too simple"

September 26, 2016

2.0

There is not many possibilities to format the text. And too many sent messages never receive the recipient!!! This is a great problem :-(. And Lyyti is also too expensive if you compare with the competitors.

Review Source

MK

Marjo K.  
Training Manager  
Utilities  
Used the software for: 2+ years

### "Feedback on lyyti"

September 5, 2016

4.0

We use the software in organizing our regular training courses. Our customers enroll to the courses via the tool. It has been easy for customers to use, and it has reduced our manual work.

Pros

It is adjustable, and provides a clear overall picture in the front page.

Cons

When there are lot of events, the archive is not serving its purpose. It should be possible to do reporting from several events, not per event. We need reports for example on training sessions during year, quarter, per country etc.

Review Source

LA

Luc A.  
Teamlead  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very useful "

June 24, 2020

5.0

Very happy with Lyyti. Every team member uses it on a daily basis, and besides some technical questions now and then, I only hear compliments as feedback. We use it a lot together with our partners, to plan which days volunteers spend at a certain project. This also relieves our partners from a lot of work.

Pros

Lyyti has sponsored their software to us. We are a non-profit that places volunteers on projects. We never thought we would use almost all possibilities in Lyyti. It made our way of working so much more efficient. It saves us a ton of time and stress.

Cons

For people not used to work with software applications like Lyyti, it can be a dive in the deep when using it for the first time. A few hours of training and trying solves this.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Review Source

MM

Mia M.  
Training Officer  
Libraries  
Used the software for: 1-2 years

### "Easy to use"

August 28, 2019

5.0

Pros

It is easy to use and has all the features that I've been hoping to have with the previous software. It's great that it is possible to send the messages directly from the system, too.

Cons

Sometimes it's a bit slow................

Review Source

PB

Pasi B.  
CX Consultant  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Minor bug fixes"

August 20, 2019

4.0

We have saved a lot of manual work, which we had to do with our previous event.

Pros

\- Ease of use (maybe it was because of really good hands-on training in the beginning at our office) - Good customer service (you cannot find everything in web manuals).

Cons

\- adding pictures is too long process compared to everything else - invoicing us went wrong in the beginning - at some stage Google Analytics seemed hard to install (cc did not wan to install the code, but we finally got it done by ourselves)

Review Source

M-

Marke -.  
Projektipäällikkö  
Media Production  
Used the software for: Less than 6 months

### "My first review of Lyyti"

January 31, 2019

5.0

Pros

I have been using Lyyti only for a short while. None of my events that I have used Lyyti for have taken place yet. So my experience is short. The use of the tool is relatively easy and effortless. The phone help desk is great, top, prima, super, marvelous... I have always gotten help from there - and they are nice too (I am in Finland). What I have seen, Lyyti seems to be great but let me first have some complete experience ;)

Cons

I am looking forward for building an event in Lyyti from the beginning. So far I have build one event in the learning session with a Lyyti-trainer (the reps was extremely nice and good). The others I have been able to copy and modify. The logic how to build an event is not yet familiar to me. It seems the possibilities are vast - which also means it might be easy to get lost in them. Let's see how I'll do the first time I'll be putting it together on my own (thank God for the help desk!)

Review Source

PP

Päivi P.  
Assistant at the Committee Office/Domain Administr  
Government Administration  
Used the software for: 1-2 years

### "It does what I need it to do and it's easy to use after a little bit of tutoring"

October 26, 2017

4.0

Ease of gathering participants to Events and all the relevant information concerning said event.

Pros

That it has so many features that can be utilized when making an event inquiry, and the ease with which one can gather a lot of information of the participants

Cons

Don't know if it's the software or what is at fault, but emails from Lyyti often get screened and are dumbed to trashmail, very unfortunate.

Review Source

EA

Elin A.  
Marketing Manager  
  
Used the software for:

### "Intuitive and gets the job done"

February 10, 2016

4.0

We had a look at many different tools before deciding on continuing with Lyyti. It was the tool absolutely most easy to use which suited us as a smaller sized company with just a few events to handle. As we manage the most parts of the events ourselves, Lyyti is of big help as it makes our work so much easier and the outcome looks good as well. The only downside is that Lyyti lacks some of the functions other (much more expensive) tools have, but we noticed that the Lyyti team is developing new functions all of the time while being idle to hear about our needs so it still feels like a true win. Last but not least, their customer service is really super! Would definitely recommend this tool to others who needs to manage events, internally as externally.

Review Source

Response from Lyyti

February 10, 2016

Thank you so much for your kind review. I'll pass the regards to our customer care team!

SU

Susanne U.  
  
  
Used the software for:

### "Fun, quick and easy"

February 10, 2016

5.0

I like using Lyyti because it is both fun, easy and quick. It gives me a quick overview of the event and all the details around it and I can choose by my self what I want to get out from the attendees.

Review Source

NS

Nadine S.  
webmaster  
  
Used the software for:

### "Highly recommended"

February 10, 2016

4.0

Very userfriendly with a lot of ways to make your life easier and manage your events from beginning to end. You can learn to use it in 30' flat.

Review Source

FK

Felicity K.  
Retired universioty lecturer  
  
Used the software for: Less than 6 months

### "So far, so good. "

May 11, 2017

4.0

Pros

The fact that it's simple for the users - those who have to fill in the forms. This is the first time I've used this and we're currently in the middle of the whole process, so I can't fully evaluate it

Review Source

JM

Jenni M.  
Study secretary  
Education Management  
Used the software for: Less than 6 months

### "Lyyti is pretty easy and safe to use."

December 13, 2019

5.0

I open enrollments for different events and I think Lyyti is very good tool for that. We can gather a lot of information from the participants in advance and Lyyti is also safe to use. If I have to share the report with someone else, it's safe and easy. Safety is very important part of my work.

Pros

Lyyti is quite easy to use. I need to open events and the enrollments and Lyyti is very good tool fot that kind of activity. The reports are also very easy to share with other. I like that Lyyti is in Finnish language.

Cons

Some actions are hard to figure out in the beginning. I have used Lyyti only few months so I don't know all the possibilities yet.

Review Source

MS

Marjut S.  
Coordinator (events)  
Education Management  
Used the software for: Less than 6 months

### "simple and easy to use. it helps me in my job daily."

November 27, 2017

5.0

it makes my work so much easier. I really like that online link. I can send links everyone who want to know about their event situation. Example kitchen.

Pros

It´s easy to use. amazing support! I´ve been learn to use this almost by myself. But if i have a problem, i get very good customer service.

Cons

price :) i can´s say anything negative but sometimes i struggle with sending email to customers. Navigation is still clumsy to me. I don´t realize all term yet.

Review Source

oW

outi W.  
General Secretary  
Sports  
Used the software for: Less than 6 months

### "REVIEW AFTER 4 WEEKS USE"

February 27, 2017

5.0

Haven't use Customer support yet, however I'm about to use it soon :-) Very easy to use, impressed about many of the functionalities the system offers. There is small "annoying" things I need ask to help (like if adding more participants, how I know/remember which one(s) have not got the invitation).

Pros

very flexible

Cons

by adding new question that goes to the bottom but the system goes "up" and you need to scroll down to work with your latest addition. This is a bit annoying.

Review Source

OC

Oona C.  
Project Manager  
  
Used the software for:

### "Creating event invitations, following up the attendee list and collecting metrics about the process."

August 27, 2014

4.0

Lyyti is a comprehensive web-based service that covers all the tools that are needed for online event management from invitations, notifications, contact list management, attendees, ticket sales and metrics about your events communication. You can easily create an online invitation from templates , the customised event page will collect and accept registrations and payments automatically. You can keep everyone involved up-to-date about your event using e-mail, SMS, an event calendar and automated messaging. In addition you can create easily understandable reports showing the most important metrics from your events, track ticket sales, no-shows and share information with your employer and your colleagues.

Review Source

Response from Lyyti

August 27, 2014

Thank you for the review!

iR

ivo R.  
Head of IT  
Government Administration  
Used the software for: Less than 6 months

### "review"

December 7, 2019

5.0

Pros

Ease of use for non experienced users, very good concern for GDPR, API

Cons

Lyyti still lacks some advanced features but most of them can be handled via API and some third party development.

Review Source

TL

Tuija L.  
Business Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Event management is smooth"

August 5, 2020

4.0

Very user friendly

Pros

Easy to use and support is brilliant. Not yet integrated with other apps.

Cons

Reporting could be easier as we have no other software to report event management

Review Source

RV

Riikka V.  
Communications manager  
  
Used the software for:

### "Lyyti is a good service - some adjustments could be made."

May 3, 2016

4.0

I wish there would be more opportunities to edit the invite/email to one's liking. Now for example, I can find no "add photo" opportunity there. On the registration page there's more opportunities for that and for making the page look like your company and if I have understood correctly, even more so, if you pay extra for a premium. When adjustments have been made, where customers need to take notice or make their own adjustments (like now in order to have the email come from your own address), more time could be given. Also, I think adding the photos and links could be a little bit more user friendly. But all in all, I think Lyyti is a great service and easy to use.

Review Source

SL

Sari L.  
asistant  
  
Used the software for:

### "FABULOUS !!"

February 10, 2016

5.0

I had my first contact with Lyyti in 2012. After that during many different occasions used it again. From the end of last year 2015 I FINALY had the oportunity to have Lyyti for my everyday work. And it has made my life so much easier, faster and more organized. Ofcourse when one has used the program many times you always want more out of it. But I agree with their philosophy of that every update is available to all users not just one. Looking forward for the Premium solution to be starting in use at our company, which brings a few more options availabe. I (and all my colleques) warmly recomend Lyyti to everyone, small or big, situated almost anywhere in the world.

Review Source

MC

Maren C.  
  
  
Used the software for: 1-2 years

### "null"

May 23, 2016

5.0

Review Source

MG

Minna G.  
Finance manager  
  
Used the software for: Less than 6 months

### "Good with handling participants, sometimes I can't figure out why the confirmation doesn't work sms"

August 15, 2017

4.0

Pros

Taking all kind of lists of participants, designing, handling and making events, Qr-mobileticket and scanning application

Cons

Making extra email and sms messages. It would be nice to have a list of different sample messages and be able to make changes on them

Review Source

EP

Eeva P.  
  
  
Used the software for:

### "Easy to use - easy to learn"

January 13, 2017

4.0

The system was very easy to learn - at the last the simple functionalities I have had the need for so far. However, there is nothing I would like to have. I use the system to collect registrations for meetings and there are quite a bit of information needed. In my mind, it would be good if the questions could be on different pages. eg. personal data on one page, travel information on the second page, etc. Now that everything is on one page, it is very long and seems "intimidating"

Review Source

MB

Maisa B.  
  
  
Used the software for:

### "Lyyti makes your work so much easier"

November 22, 2016

5.0

I have used Lyyti for invitations, feedback queries and also for organizing one bigger event. Lyyti serves the event organizer as well as the participants very well - I would not want to arrange events, even smaller ones without the help of Lyyti. Efficient, accurate, easy to use, and no long chains of back and forth emails. Reports are generated in a jiffy. It also has many features I have not even used yet. Highly recommend. MB

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.