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People just aren't carrying cash and writing checks like they used to. If you aren't providing a way for people to give quickly using their mobile device, you're missing a huge opportunity! With Txt2Give, people can give in seconds by sending a simple text message. No logins to remember or apps to download. It's so easy that you'll see your giving increase after introducing Txt2Give! Get started today for free!
Provider
Txt2Give
Located In
United States
Foundation
2012
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, Webinars
Support
Chat, 24/7 (Live rep)
Txt2Give exists to break down giving barriers and make giving easy for any organization to quickly and securely accept donations.
Content Source: Txt2Give
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Txt2Give Reviews
Pros
I like the easy of use, the dashboard data and the customer service is outstanding.
The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.
I love how quick and responsive the Support team are to the changing needs of our non profit.
One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.
Cons
If the cause isn't set up correctly on the front end, it will not allow members to contribute at all. We found that they will get confused and then give up, which is lost revenue.
The lack of customization for the initial text response after a donor texts GIVE.
Frankly, we have seen nothing that could be considered a negative.
The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed.
Most Recent Video User Review for Txt2Give
SEE ALL VIDEO REVIEWSDoes what is is supposed to do
Jonah G.
"My overall experience was fantastic"
Pros: The software was extremely user friendly, set-up took no time at all. Customer Service/Help Desk was were outstanding. They replied quickly to all of my questions.
Cons: I would have liked to have the SMS one-word texting option available outside of the US, this option would have been great for us.
"Simple Text Campaign Software"
Overall: This software allowed us to easily complete a matching donation campaign at an event. We were able to raise a large amount of money, in a short time, with only a small fee. The support is amazing and setup is simple. The reporting and communication tools are extremely helpful, as well. Non-for-profits could use this software as part of an annual campaign, or as part of more frequent collections!
Pros: Txt2Give is easy to configure and use with the help of Txt2Give's instruction and customer service. There are options to customize, for example, customization of a logo, email messaging and what shows on the screen when donations are being made. The thermometer shows up with icons on the side including donor's name (if desired) and amount. After using two years in a row, it is great for donors to not have to re-enter their information to make a donation.
Cons: My least favorite part of this product is the software is limited to customization. I have seen fundraisers that use other visuals than a thermometer. But, that being said, we pay a MUCH better price for Txt2Give. It fits our needs, and I am sure it can fit the needs of others.
"Red flag: there's little to no information around compliance in regards to mobile and SMS"
Pros: Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.
Cons: The sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.
Vendor Response
"An excellent and efficient software for giving!"
Overall: I have absolutely loved Txt2Give and have had an amazing experience using it overall! I would highly recommend it to anyone interested in providing this as a giving option in your church.
Pros: I loved that this software makes it easy for people in the congregation to tithe and give during the week. It is quick, efficient and enables you to give from wherever you are, which is great! It helps people tithe immediately and give the first 10% . It's easy to set up, use, and maintain.
Cons: I've experienced one technical difficulty and when I reached out to the company about it, they weren't very helpful and I had to just figure it out, but other times I've contacted them, they've been great!
Vendor Response
"Essential for nonprofits "
Overall: Overall it has been a very positive experience. I would highly recommend it to nonprofits looking to diversify the way their constituents give
Pros: This software is simple to use and makes texting in donations for nonprofit organizations so much easier. It was simple to get set up and a great value for the money
Cons: I wish there were an easier way for me to set up different user accounts for our employees. It definitely is not a deal breaker for us but it would make our lives easier