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Txt2Give

Txt2Give

4.8 (135)
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What is Txt2Give?

People just aren't carrying cash and writing checks like they used to. If you aren't providing a way for people to give quickly using their mobile device, you're missing a huge opportunity! With Txt2Give, people can give in seconds by sending a simple text message. No logins to remember or apps to download. It's so easy that you'll see your giving increase after introducing Txt2Give! Get started today for free!

Do you work for Txt2Give?Manage this profile page

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How much is Txt2Give?

Starting From:
$19 Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
We have many plan options to choose from to fit any organization's needs.

Txt2Give Features

What solutions does Txt2Give provide?

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Txt2Give Reviews

Showing 5 of 135 reviews
Overall
4.8
Ease of Use
4.8
Customer Service
4.8

Pros

  • I like the easy of use, the dashboard data and the customer service is outstanding.

  • The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.

  • I love how quick and responsive the Support team are to the changing needs of our non profit.

  • One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.

Cons

  • If the cause isn't set up correctly on the front end, it will not allow members to contribute at all. We found that they will get confused and then give up, which is lost revenue.

  • The lack of customization for the initial text response after a donor texts GIVE.

  • Frankly, we have seen nothing that could be considered a negative.

  • The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed.

Most Recent Video User Review for Txt2Give

SEE ALL VIDEO REVIEWS
Video Review

Does what is is supposed to do

4.0
Posted on September 27, 2021POSTED BY:

Jonah G.

Account ExecutivePhilanthropy
Reviewer Source

Most Helpful Reviews for Txt2Give

Frederica B. avatar
Frederica B.
Owner & Lead Event Planner
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 12, 2018

"My overall experience was fantastic"

Pros: The software was extremely user friendly, set-up took no time at all. Customer Service/Help Desk was were outstanding. They replied quickly to all of my questions.

Cons: I would have liked to have the SMS one-word texting option available outside of the US, this option would have been great for us.

Verified Reviewer
Talent Administrator
Non-Profit Organization Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 28, 2017

"Simple Text Campaign Software"

Overall: This software allowed us to easily complete a matching donation campaign at an event. We were able to raise a large amount of money, in a short time, with only a small fee. The support is amazing and setup is simple. The reporting and communication tools are extremely helpful, as well. Non-for-profits could use this software as part of an annual campaign, or as part of more frequent collections!

Pros: Txt2Give is easy to configure and use with the help of Txt2Give's instruction and customer service. There are options to customize, for example, customization of a logo, email messaging and what shows on the screen when donations are being made. The thermometer shows up with icons on the side including donor's name (if desired) and amount. After using two years in a row, it is great for donors to not have to re-enter their information to make a donation.

Cons: My least favorite part of this product is the software is limited to customization. I have seen fundraisers that use other visuals than a thermometer. But, that being said, we pay a MUCH better price for Txt2Give. It fits our needs, and I am sure it can fit the needs of others.

Dimple T.
Board
Non-Profit Organization Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
May 29, 2018

"Red flag: there's little to no information around compliance in regards to mobile and SMS"

Pros: Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.

Cons: The sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.

Vendor Response

By Txt2Give on June 4, 2018
Hi Dimple. I just wanted to address your comments on compliance. The team member that originally took your question about compliance answered your questions around PCI compliance, because that's what we get asked about the most. When that wasn't satisfactory for you, your request was forwarded to me, and I elaborated on our PCI compliance, and TCPA compliance and how it fits in with our service. Maybe you didn't see my response? Short answer: we are completely compliant with PCI and TCPA in the manner required with how our system works. Happy to discuss this further with you.
Verified Reviewer
eCademy Teacher
Religious Institutions, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 7, 2018

"An excellent and efficient software for giving!"

Overall: I have absolutely loved Txt2Give and have had an amazing experience using it overall! I would highly recommend it to anyone interested in providing this as a giving option in your church.

Pros: I loved that this software makes it easy for people in the congregation to tithe and give during the week. It is quick, efficient and enables you to give from wherever you are, which is great! It helps people tithe immediately and give the first 10% . It's easy to set up, use, and maintain.

Cons: I've experienced one technical difficulty and when I reached out to the company about it, they weren't very helpful and I had to just figure it out, but other times I've contacted them, they've been great!

Vendor Response

By Txt2Give on September 11, 2018
HI! I'm so thrilled that you love Txt2Give and see it as a valuable asset to your church. However, I see that you might've had a single experience with our support that left you feeling less than happy. It's extremely important to me as the Founder of the company to make sure our support is first class, and that we leave everyone that asks for help feeling amazing. So please reach out to me and let me know what happened so we can make sure that I can address anything that needs addressing.
Verified Reviewer
COO
Non-Profit Organization Management, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 6, 2021

"Essential for nonprofits "

Overall: Overall it has been a very positive experience. I would highly recommend it to nonprofits looking to diversify the way their constituents give

Pros: This software is simple to use and makes texting in donations for nonprofit organizations so much easier. It was simple to get set up and a great value for the money

Cons: I wish there were an easier way for me to set up different user accounts for our employees. It definitely is not a deal breaker for us but it would make our lives easier