Who Uses This Software?

Txt2Give exists to break down donation barriers and make giving easy for any church or nonprofit. We serve organizations in the US and Canada.


Average Ratings

64 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Txt2Give
  • txt2give.co
  • Founded 2012
  • United States

About Txt2Give

People just aren't carrying cash and writing checks like they used to. If your church or nonprofit isn't providing a way for people to give quickly using their mobile device, you're missing a huge opportunity. Using Txt2Give, people can give in seconds by sending a simple text message. No need to log into an account and fill out a boring form. It's so fast (and fun!), you'll typically see giving at your organization increase after introducing Txt2Give! Get started today for free!


Txt2Give Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Txt2Give Reviews Recently Reviewed!


The support team have always made us feel like we are their exclusive clients.

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is SIMPLE to use, simple to learn yet effective for our needs. It gives us the options we need for raising funds for causes we have. Most importantly, we have never had one of our donors complain to us that the software is too difficult or it made mistakes, etc. Our congregation members are happy with the software and it shows in that the number of users has increased steadily over the years. People like it for the ease of giving it provides.

We also like the many queries (reports) that can be generated quickly. This is greatly appreciated in integrating the data into our church accounting program.

Text2Give was recommended to us by another church that had used it for about a year and they extolled its benefits. Now having used Text2Give for several years we know it for ourselves and have recommended it to other ministries.

Perhaps above all, the support team really are the best I've ever dealt with across industries. Whenever I have a question their response is minutes away, not days. They are accessible. They are friendly and always take my concerns as their own. I never feel brushed off or made to feel stupid because of what I've asked. They are most gracious and always treat me with respect, even when I realize in the end that my question was illogical. In turn, I have great respect for them, the work they do and the service they provide through Text2Give.

Cons: There's only one thing that we've found it lacks and that is a summary report of all givers and their giving totals for the year. However, they were able to do it for us from their end. We were surprised that more ministries haven't asked for this option.

Simple Text Campaign Software

Nov 27, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Txt2Give is easy to configure and use with the help of Txt2Give's instruction and customer service. There are options to customize, for example, customization of a logo, email messaging and what shows on the screen when donations are being made. The thermometer shows up with icons on the side including donor's name (if desired) and amount. After using two years in a row, it is great for donors to not have to re-enter their information to make a donation.

Cons: My least favorite part of this product is the software is limited to customization. I have seen fundraisers that use other visuals than a thermometer. But, that being said, we pay a MUCH better price for Txt2Give. It fits our needs, and I am sure it can fit the needs of others.

Overall: This software allowed us to easily complete a matching donation campaign at an event. We were able to raise a large amount of money, in a short time, with only a small fee. The support is amazing and setup is simple. The reporting and communication tools are extremely helpful, as well. Non-for-profits could use this software as part of an annual campaign, or as part of more frequent collections!

The software is Awesome and very easy to use.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is that is convenient for our members and visitors. The times that we are living in many people are not carrying cash, so txt2give is perfect for giving your donations.

Cons: The least thing about this software is that it can't be integrated to quickbooks and more information about the causes for changing the options for donations. I would love to be able to talk with a person on the phone but there is no number listed.

Overall: Convenience and easy to use.

Vendor Response

by Txt2Give on June 05, 2018

Hey Valerie! Thanks so much for the review and glad you are enjoying Txt2Give.

We might be able to integrate with QuickBooks. We have a way to submit feature requests so that would be the first step.

Also, we definitely have a support number for customers. You can get in touch with our support team at (888) 604-6536.

Looking forward to hearing from you!

An excellent and efficient software for giving!

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I loved that this software makes it easy for people in the congregation to tithe and give during the week. It is quick, efficient and enables you to give from wherever you are, which is great! It helps people tithe immediately and give the first 10% . It's easy to set up, use, and maintain.

Cons: I've experienced one technical difficulty and when I reached out to the company about it, they weren't very helpful and I had to just figure it out, but other times I've contacted them, they've been great!

Overall: I have absolutely loved Txt2Give and have had an amazing experience using it overall! I would highly recommend it to anyone interested in providing this as a giving option in your church.

Vendor Response

by Txt2Give on September 11, 2018

HI! I'm so thrilled that you love Txt2Give and see it as a valuable asset to your church.

However, I see that you might've had a single experience with our support that left you feeling less than happy.

It's extremely important to me as the Founder of the company to make sure our support is first class, and that we leave everyone that asks for help feeling amazing. So please reach out to me and let me know what happened so we can make sure that I can address anything that needs addressing.

Capterra loader

Incredibly functional and easy to use giving software.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: 1. Great security

2. Ease of use (both for donors and accounting staff)

3. Simple and accurate reporting dashboard

4. Easily accessible data for download and analysis

5. Quick and responsive customer service

6. Costs less than any comparable true "text to give" software available (according to my research)

7. It just works. I don't have to worry about it breaking down.

Cons: The only thing I don't like about this software is that I cannot (yet) use it for my entire giving platform. He is still working on allowing the anonymous giving option so I can replace the other services I use with Txt2Give exclusively.

When we held our annual luncheon, we needed an easy way to collect donations. Txt2Give was perfect

Jan 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was simple to get it "up and running" and provided a seamless platform from our donors to our credit card processor. We found that most of our event guests preferred to use Txt2Give over swiping their credit cards. I was appreciative of the reminders that people received to complete their donations as many of them did so when reminded. If there had been no reminder, I doubt the donations would have been completed.

Cons: It seemed a bit pricey for the amount of time it was available to us. That being said, it paid for itself in donations on the day of the event. We have regular small-scale events and I would use Txt2Give at those if it was available to me all of the time, but I'm sure we can't afford it. I would like an annual rate that wouldn't break the bank. We are a small organization with a small budget. We had to ponder long and hard before we made the investment in Txt2Give. Since we only used it on the day of the event (not including the following couple days of reminders), it seems like their should have been lower price available.

Vendor Response

by Txt2Give on January 24, 2018

Hi Sara! So glad to hear that Txt2Give was the preferred way for your donors to give at your event. It's also nice knowing those donation reminders we send out automatically for you were effective in maximizing your donation dollars!

We do have a monthly option you can use to use Txt2Give throughout the year. It starts at just $25/month. Our hope is that's affordable for any nonprofit, even ones that are on a tight budget.

Let us know if you'd like to roll onto the monthly option so you can offer donors a simple way to support your organization year-round!

The Txt2Give team is so great and easy to work with!

Jun 30, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer service is great! The support team is always working to make the software work for our needs. There have been several occasions that we have run a last minute campaign and he jumps right on board to help us make the changes and implementations necessary for the success of our campaign!

Cons: The way that the customer's donations are broken down is a little difficult to follow in the beginning but once you understand what each type means (i.e. collected, received, pending, etc) then it's great!

I would like to be able to have a little more ease of access in editing message copy on the charities side rather than having to send edits through to the support staff to update (my team is always changing copy, so it's a lot for him to always have to edit it for us).

Our experience with this program has been nothing short of Excellent

Jul 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The dashboard is very comprehensive and provides me with all of the data that I need for transactions. For instance, it reports causes, batch numbers (for bank matching) and much more.

Cons: The user interface isn't always very intuitive. I've received several calls from users that aren't able to edit their giving information. They are not yet used to using a browser on their phones.

Overall: Excellent reporting for tracking our contributions.

Our experience with Txt2Give is great! Excellent customer support!

Aug 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The dashboard is easy to use, and efficient. The process to send a text is simple, and quick; which makes giving easy to do.

Cons: The pending registration could be more efficient. When a user registers, as administrator I see "pending registration," which is a bit vague. I would love to see more details about the pending registration. Those pending registrations often stay there for several days -- there is nothing that explains the stage of a pending registration. This could be improved.

Overall: The software provides our members with an easy way to give from their mobile device.

Vendor Response

by Txt2Give on October 05, 2017

Thanks for the review, Rodeena! We're always open to feedback, so if you have any ideas about how we could improve pending registrations, let us know through the chat feature in our Dashboard.

My experience with Text2Give has been outstanding.

Oct 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use both by us and by our donors.

Customer support is responsive and has answered all questions in a timely manner.

Cons: We are a Canadian user and had to switch our Gateway and Merchant account provider in order to be able to use Text2Give. At the time we signed up, there were limited partners they worked with.

Overall: Younger donors prefer to use this software over traditional donor methods. We have seen an increase in donations from this key demographic.

Great giving platform. Has increased church giving over 20%!!

Jul 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity of use and easy instructions. Even the smallest child to the eldest adult can and does use it. Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

Cons: Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

Overall: Accounting and bookkeeping

Vendor Response

by Txt2Give on July 16, 2018

Thanks, Pastor Calvin! It's so awesome that Txt2Give has been a big hit with your members and provided an increase of over 20% in your church's giving!!

Txt2Give is a fantastic platform that really works to fit the needs of its customers!

Nov 16, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how quick and responsive the Support team are to the changing needs of our non profit. Whenever we have a question or an issue, He is always so quick to respond and do his best to fix the issue, and if there isn't a solution available, then he works to build one that works for us! It's a great software that is constantly growing and changing to the needs that we as an organization have.

Cons: The most difficult thing for me and my team is that we aren't able to go into the system and adjust messaging and content directly. As a non profit organization we are very specific in our messaging to our supporters, and this messaging has to be approved by several different levels of people, so sometimes it takes a while to come up with the final copy that we're using - so then having to give it to support team to input into the system adds a step for us. If we were able to input it directly and make changes and tweaks in the copy that would be great!

Easy to use for our church - simple reporting. Works well with our main giving system.

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. It removes the obstacles to giving (bring a checkbook, get cash out, fill out a form, etc.) Text2Give is so easy to use, it makes it hard not to give.

Txt2Give is a great solution for churches.

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Their flat-rate platform pricing, the ability to use my payment processor of choice, and customer support. A great solution for churches eligible for special processor pricing through MyWell ministries. We are saving a significant sum over the long term using our own processor with Txt2Give. One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.

Cons: No major cons. Our implementation wasn't as turn-key as it would be for most using their platform, but they are very flexible and helpful to work with.

Overall: Has enabled us to easily collect online donations in a simple and effective manner. Some users won't download an app, but virtually everyone texts which makes it a perfect solution for our ministry.

Would use Txt2Give all over again!

Apr 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease in setting up the backend for us in admin land. It was very straightforward and it not difficult to manage.

Cons: The fact that fees are taken out of the donor's giving rather than an invoice to us. It makes it difficult for us to manage in the books the way it is structured.

Vendor Response

by Txt2Give on May 01, 2018

Hi Pastor David! So glad to hear that you love Txt2Give. I wanted to address the fees real quick. We work with many different payment gateways, and fees are handled differently from gateway to gateway. With Stripe, the fees are taken out of the donation before it hits your bank account. There's nothing we can do about that, unfortunately, but you're welcome to use another gateway that gives you the gross donation amount!

Txt2Give Review

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of giving for our members. Our mobile giving has gone up significantly

using this service

Cons: Members may have a hard time making changes to their accounts if they are not tech savvy, but usually they can figure it out.

Overall: Love the ease that our members have to give!

Capterra loader

Makes Church giving a little easier

Jun 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Provides another avenue for people to log in and give electronically to our churches and ministries.

Cons: The texting just reroutes you to a webpage. It would be great if there was functionality to text and forget it.

Vendor Response

by Txt2Give on June 08, 2018

Hey John! Glad you appreciate the way Txt2Give enables a new convenient avenue of giving for churches and ministries.

Just wanted to quickly address your comment about just rerouting to a web page. We only do this on the first donation for a donor. After we collect their payment method the first time, all future giving is done completely through text message.

The only way we could allow the first donation to go through without sending the donor to a web page would be through donations collected on the phone bill, and we don't offer that service due to all the limitation and barriers for nonprofits.

I'm happy to discuss this with you further if you'd like!

I can't Imagine anyone doing this better!

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I compared a bunch of different websites and companies who do text 2 donate. This one is hands down the best that I found. I was having trouble in the beginning setting everything up with the charities transaction code but they were there every step of the way and have been beyond helpful. They're so fast at responding and you can tell they are just good people! I recommend them to everyone!

Cons: The thing I like the least about the software is that the words have to be a certain way for it to word when texting but I believe its the same with every text 2 donate software.

Overall: Its a fast and easy way for my charity to raise money

Vendor Response

by Txt2Give on June 28, 2017

Thanks so much, Lauren! We're glad Txt2Give was exactly what you and your organization was looking for.

Hope to work with you again soon!

Txt2Give has great customer service and the set up of our account was seamless.

Oct 27, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The dashboard is terrific. It gives a quick but comprehensive overview of giving. Causes are easy to add and remove and donor information can be quickly updated.

Cons: Txt2Give doesn't integrate with our current church management system so Txt2Give donations have to be manually entered. But we are in the process of upgrading to a ChMS that is more compatible and manual entry will be a thing of the past.

Txt2Give is amazing for collecting both impulse and recurring text donations!

Oct 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So easy to use! Text a number the amount to give, select a Cause, enter your payment information, and you're done!

Cons: Not regarding anything to do with the software, but it's been more donors have a more difficult time embracing text giving as secure enough of a method to give. This is the main reason the method hasn't been a favorite in our organization.

Overall: Brilliantly easy to use to collect donations!

Txt2Give: Affordable, easy to use, produces results

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Cost is a big factor. All of the other text donation platforms we looked at were exorbitantly expensive. Txt2Give is priced so that even smaller nonprofits can afford (at last) to accept text donations. It is provides a simple and seamless experience for the donor.

Cons: I don't tend to be a fanboy, but after some thought and reviewing the Txt2Give user interface, I can't say there is much I don't like about it. I suppose the user interface could be a little more intuitive, but it doesn't take long to figure it out and it provides all the information we need.

Overall: Txt2Give has helped us increase donations--particularly at events--by giving attendees a quick and easy way to give. Because the cost is very reasonable, we consider it a great investment in our fundraising infrastructure.

Vendor Response

by Txt2Give on October 11, 2018

Thanks so much for the great review! Glad to hear you like Txt2Give and that it provides a great value for you and your organization.

Capterra loader

Txt2give been a major blessing to my ministry!

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the phone/computer integration. People gave give multiple ways but all in one tool. I love how easy it is to set up a reacquiring donation for the user.

Cons: I wish the interface had a different look, but that's a woman for you, always wanting things "pretty". ;-)

Overall: More monthly partners and more communication with them.

Great experience to help raise money for not for profits.

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Software was very easy to set up and use. Instructions were clear and simple to follow. Liked that we could use it just for the event and not have to sign up for things we had no use for.

Cons: The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed. There should be a way to scroll the names so you can continuously see everyone who has donated, not just the last 20 donors.

Overall: We were able to raise more money than in pas years.

The Txt2give technology was the difference maker at the event.

Jul 08, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Just wanted to send you a quick note of thanks to the support team. The Txt2 Give technology was the difference maker at the event.. Of course the credit card reader went down during the event.. No worries.. Thanks to you taking the time to show me how to properly set up the system the other day, we were able to switch the rest of the donors to buy their auction items onsite. This is not including long term donors who will be paying via text.. Again thanks.. Check you out for the next event in August and December. Fee Gentry, Chair Advisory Council, PACT

Cons: The set up is not that intuitive. If I didn't have support team guided me through the specific set up, I probably would have missed a few very important functions and features critical to the success of the campaign.

Overall: Real Time giving.. Ease of use for customer, Ability to create several giving campaigns

Vendor Response

by Txt2Give on October 05, 2017

So glad our service made the difference at your event, Fee! Let us know when you're ready for the next event!

GREAT Customer Service!

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is amazing! The team is so proactive. Often times they fix and address any issues we are having before we even know we've made an error or have a problem. They are priced well and are very user friendly. Great security features as well.

Cons: I have not found a true con over the time that I've used this software. I would like a mobile dashboard and more app features.

Easy to use. Once you set up your account.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Gives the donor a n opportunity to make the donation right then when they are in church, while they are thinking about it! Younger people, especially, seem to use this software exclusively in their giving.

Cons: It is just a little time consuming to initially set up your account, but once this is done, it is quick and easy to use.

Overall: More income for the church due to impulsive giving.

Great, easy to use

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the turn around time is quick and the format is easy to use. One click and I have all the information I need to review all accounts. Thanks!

Overall: Increased giving during our streaming services, and ease of record keeping.

Txt2Give has helped us to connect with a new generation of givers. So easy to use!

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It is very fast and easy for young and old. I use it every week on the stage while the offering is being received and it only takes 10 seconds. I get instant confirmation and it is in our database just as quick. It has saved significant inputting time for our record keeper. It works in Canada with a Canadian phone number!

Quality product, great setup support

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Yes, our giving did increase. The video provided was extremely helpful in communicating the functions of Txt2Give to our congregation. We have had zero complaints after 8 months of use.

Cons: I wish that the API for Touchpoint Database would be finalized so we could connect our Church CMS to our Txt2Give.

Overall: Adding another stream for people to give opened new doors of donations.

Vendor Response

by Txt2Give on October 05, 2017

Thanks, Mark! I'm so glad Txt2Give has been easy for your congregation to use, and that you've seen an increase in giving!

Touchpoint integration is coming soon!

Easy to use.

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Txt2Give is so easy to use. All the information that I need is readily available and easy to access.

Cons: I often think I have everything, log out, and then realize I need an address or something so have to log in again and wait for the security code. Not the fault of the software!

Vendor Response

by Txt2Give on October 05, 2017

Thanks for the review, Marion! So glad you're loving Txt2Give.

Weekly I log on to Txt2Give to print my reports. Program is easy to access and run reports.

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Txt2give program is very easy to use. My reports are accurate every time. I run my reports weekly in a very short period of time.

Great!

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: No time restraints. I can give at any time. It is always my intention to give on Sundays but sometimes I'm so busy after the service is over, I just simply forget. No problem, the software is available anytime on my cell phone and I just give when I remember.

Cons: There's nothing I don't like bout it. Like I said, it's so convenient I can give anytime. There are really no cons in my mind. I never imagined giving could be made so easy.

Easy! Not too complicated. No hiccups!

Oct 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We looked around for a long time for the best way to enable our members to give via texting. No doubts or worries about our choice of Txt2Give! Very easy for us to administrate, as well as our members!

Cons: Can't choose your own number, but I understand that would come with an extra cost. Sometimes I have a hard time finding just the right graph to analyze the data I need, but it only takes a bit of time to figure it out.

Red flag: there's little to no information around compliance in regards to mobile and SMS

May 29, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.

Cons: The sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.

Vendor Response

by Txt2Give on June 04, 2018

Hi Dimple. I just wanted to address your comments on compliance.

The team member that originally took your question about compliance answered your questions around PCI compliance, because that's what we get asked about the most. When that wasn't satisfactory for you, your request was forwarded to me, and I elaborated on our PCI compliance, and TCPA compliance and how it fits in with our service. Maybe you didn't see my response?

Short answer: we are completely compliant with PCI and TCPA in the manner required with how our system works.

Happy to discuss this further with you.

Txt2Give is a great way for our members to give

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our members and attenders have really taken to giving though Txt2Give. We like how easy it is to use.

Cons: Only con I have is that I would like to see more filters on the reporting. I have to delete a lot of info to get just what I need.

Overall: Makes my job a lot easier

Exceptionally diligent in being able to use for public donations

Oct 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use, easy setup. The donor use of the experience is very simple and not complicated to explain use.

Overall: Increased opportunity for donors to give.

No shortfalls for processing an easy experience for donors to give towards a mission or opportunity.

One thing I really appreciate is that users have to give all their info before they can donate!

Apr 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I use it on a limited basis, but from what I've seen it's easy to understand, and easy to use. It's wonderful in that it's quick and takes less paperwork.

Cons: I guess the issue we have the most difficult with is reconciliation with the bank, and the cut-off's for donations each week. Not sure there's a remedy for this, but it seems to have caused some consternation.

Have no complaints, we are a church and appreciate this easy option of giving.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The "pro" we find is that it is easy to navigate and provides very clear input as to how well it is being utilized and whether it is worth monthly fees and processing fees.

Great experience getting set up and starting giving. Giving has increased since we launched.

Aug 30, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The easy process to set up account and get started using the program. We had a few issues at first but access to customer support was great.

Cons: The dashboard where we login and set up our account seems a little outdated. Bigger, better graphics and home screen for my users may do the trick.

Vendor Response

by Txt2Give on October 05, 2017

Thanks, Patrice! New Dashboard is coming soon!

Capterra loader

My overall experience was fantastic

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software was extremely user friendly, set-up took no time at all. Customer Service/Help Desk was were outstanding. They replied quickly to all of my questions.

Cons: I would have liked to have the SMS one-word texting option available outside of the US, this option would have been great for us.

Great! Gives donators an easy way to dontate

Oct 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy and no extra devices needed (like a card reader). Even people who don't use their smart phones that much are able to use it.

Cons: I wish we got notifications for each donation instead of having to look in & look for it. An immediate notification helps us assure people their donation was received. It would be nice if 501(c)(3) non-profit orgs had a lowered or discounted transaction charge as well.

Vendor Response

by Txt2Give on October 24, 2017

Hi, Angela! Thanks so much for the review. If you use our Zapier integration, you can certainly get notifications for each donation. The Zapier integration is nice because it let's you choose how the notification should be delivered. You can do email, Slack, text message, and many other notification channels!

Txt2Give is a fantastic way to have donations at our events.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Once the donor has set up for the first time, they never have to dig out their credit cards or check books again. It is so quick and easy for them to process donations at events and the ability to have more than one category for them to give to is very helpful for us.

Overall: The system works pretty seamlessly and easily from all sides.

It's not a problem with the set up, and it is so simple to keep track of everything, and prompt.

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the quality and simplicity. You don't have to be computer literate to use it, it will pretty much complete things for you.

Cons: Not much to complain about if any, except I would just like to have to deposit generated just a little quicker to the account.

Overall: Convenient and simplicity for users to use and a way to tithe when they are unable to attend church services.

Vendor Response

by Txt2Give on November 08, 2017

Hey Pastor Dale! Thanks so much for the review, and glad to hear Txt2Give is working great for your ministry.

I wanted to let you know that we don't have any control over the deposit times or frequency. That is managed by your payment processor, Stripe. If you'd like to look into a different processor please let our support team now and we'll be happy to help!

Amazing experience. Great customer service. Flawless execution!

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to set up and work with. Our small non-profit team LOVED working with "TXT 2 Give" and we raised more than $50,000 for our organization.

Cons: If anything - I wish that the follow up was more than the allotted time, since many of our donors have not paid yet. I would have paid extra if we could have "extended" our experience to 6 months, etc.

Overall: Amazing fundraising tool! We can't wait to use it again next year!

Vendor Response

by Txt2Give on July 20, 2018

Thanks for the review, Brianna! I'm glad to hear you had such a great experience with Txt2Give. We'll be looking forward to helping you with your next fundraiser next year.

Regarding extending your experience, I'm going to email you to get more details about this.

Game changer for text to give

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: So easy to use. Grandma can text and give us money with ease. Very quick setup. Utilizes our established merchant account.

Cons: Our congregation is not utilizing as much as I'd like but that is of no fault to the software. Really can't find anything to complain about.

We've had great success with using Txt2Give and getting the congregation to utilize it!

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy. The dashboard is easy to maneuver. It syncs with our CCB account and the congregation has had no issues using it!

Overall: We made it that much easier for our congregation to be able to give to the church and to different mission trips, fundraisers, and even pay for their bible school. Super easy!

Very dependable, easy to use text-to-give platform.

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its simplicity. It was relatively easy to set up and get started using. I was attempting to use it in a non-standard format (multiple it at once on a single night) and it performed admirably. Unlike other

"text to give" platforms I've used, this one actually allows the user to give via text message. As strange as that sounds, there are other platforms that use the same term and force users to give via email instead of text. Txt2Give is very straight forward, it's low risk and high reward.

Cons: The admin interface could probably use an overhaul, but that's all I can think of in regard to cons.

The customer service and ease of use is superior!

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Txt2Give was incredibly easy to set up; the reporting feature gives us everything we need; and the customer service is beyond exceptional!

Overall: Great reporting and access to new donors. I highly recommend this software to anyone looking for this type of product.

Excellent software that is easy to integrate into our worship services.

Jan 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to have a dedicated number for our organization that enables church members to give anytime anywhere.

Cons: Would like more customizable features in the online dashboard for reviewing history. Cutting a step in the texting process of giving would also make it easier for older givers.

Vendor Response

by Txt2Give on January 05, 2018

Hi Adam! I'm glad to hear that Txt2Give is working out well for your church.

I'll have support reach out to you about cutting out steps for giving. Some of the steps are optional, and they can help you streamline it.

Also, know that a new Dashboard is coming this year that will be a huge improvement over the current one. Stay tuned!

More and more are using Txt2Give to donate and it is easy on my side for financial reporting.

Nov 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the online access to list and print out whatever date ranges I need or to check the status of payments. The online chat is very handy. The weekly email summary is handy too.

Easy and fast to set up!

Oct 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use, no hassles, very fast responses to questions

Cons: Giver cannot tag donation for a specific purpose

Vendor Response

by Txt2Give on November 15, 2018

Hi Mary! Thanks for submitting a review. I'm happy to hear that our product is hassle-free and easy to use. That's our mission!

As for the giver not being able to tag a donation for specific purpose, it's true that we don't provide a free-form text box for the giver to tag a donation, like a dedication or memorial.

This is a request we've gotten in the past and are considering the feature request. If you'd like to talk more about it please reach out to Support.

Txt2give is a great software! Our church loves it!

Aug 21, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to give anytime and anywhere! Also the fact that you can setup a reoccurring gift. People also love the emoji's

Cons: Every once in awhile the software doesn't response right away and then sends multiple messages at once. We only have encountered one error message that I was aware of

Vendor Response

by Txt2Give on October 05, 2017

Thanks for the review, Carlton! The delay you're speaking of is likely a cell phone carrier issue. We don't have control over that side of things. Happy to look into any specific instances for you, though!

Capterra loader

We have used Text2give for almost a year with outstanding results. Definitely worth the price.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to use. I've had no complaints from donors. I also appreciate that a donor only has to enter their credit card info once. That's very convenient for recurring donations.

Cons: I can't think of anything at this time. It really is easy and convenient . Customer support is great too.

Overall: Easy donation platform. No complaints from donors. Raised more money using it than we expected. I have recommended to other organizations and will continue to do so.

Great way to "go mobile" with very little set up or changes in our overall accounting process.

Jul 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it integrates with Fellowship One, and that it's pretty easy to configure. I love that the sign up process for donors is easy and 1 time.

Cons: For some reason the website won't load on my preferred browser (Firefox). Whenever I log in I have to switch to Chrome. Probably an issue that I could fix if I spent some time clearing my cache/cookies, etc, but still kind of annoying.

Overall: Another avenue for donors to give.

Text2Give has made it simple for donors to give to our organization! Love it!

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's simplicity of use. Texting is the most convenient, quick, and easy way to communicate with each other. Being able to give to use text messaging as a method of giving, in a way that is simple to use, is wonderful.

Cons: I like the software a lot. I do wish that donors who use PayPal did not have to do the extra step of being re-routed to the PayPal site and taking the extra steps needed to give. But overall, the process is very simple and fast.

Overall: Made it super simple for donors to be able to give to support our organization!

Vendor Response

by Txt2Give on June 13, 2018

Thanks for the review, Autumn! I'm glad you see Txt2Give as the most quick and convenient way for your donors.

As for donors giving with their PayPal account, unfortunately sending them to PayPal's interface to complete the donation is the only way. PayPal controls that part.

We used Txt2Give for a one time event and it worked perfectly.

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The platform was easy to use and navigate. Gave great information. The ease of creating reports made it easy to pass off to our financial team to receipt and contact those who have donations.

Cons: We didn't like the fact that you had to text one number to initiate but received a reply from another number. There was some confusion from users with this process.

Overall: It helped us raise more than $8,000 that we would have otherwise not received.

Easy giving at donors' fingertips

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of setting up and the ease of use for the donors.

Cons: I wonder about the price, but then again when I shop for comparable products, the price seems quite reasonable.

Overall: Our organization has an annual event where we basically only need the text to give ability. Txt2Give comes through with flying colors, starting with amazing customer service that walks you through the startup process, and going all the way through to recording donor gifts after the event.

Simple Way To Increase Giving

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to set up and use. Once the user inputs their initial data to create an account, giving is a simple text... that's it! Reports are able to be used with our current church software for ease of reporting and records.

Cons: There's not much to dislike about this software ... I think the random phone number is the only thing I dislike.

makes it easy for our congregation to submit dontations

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: With their easy to use software we can present something that allows our people to give freely at any time quickly without interruption or need for paper/checks/cash

Cons: Sometimes their support could work but they are working on what is already getting better in terms of response.

Txt2Give has helped our organization streamline the donation process immensely.

Oct 30, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The simple tracking and ease of automating processes makes my life easier. I no longer have to do 3-5 steps of processing payment on one site and reconciling with another 2 databases and accounts. It is all set up to be smooth.

So far we are having no issues. Quick easy and resourceful.

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The system is easy to use and maintain. From the front and back end. We use this for church usage.

Cons: We have no issues or complaints for the people seem to enjoy the easiness of transcaction from their seats.

easy, convenient, simple, not expensive.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and convenient with no contract and commitments, so simple to activate and use, work on the budget.

The Txt2Give was so new to me and now once we have used it it's simple and so easy to use.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So Simple and fast. The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.

Cons: Education of the product to others that are as old as me!!!!! Young users have no problem with it its an amazing tool.

Overall: We were able to create a wonderful video and send it out to all alumni and ask for a give the Txt2Give is simple and easy and fast.

Very easy to set up and use. Was able to start fundraising within hours of setting up account.

Oct 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity of application and great functionality and organization of donor information. Great customer service, always available to help or answer questions.

Cons: Would appreciate more options for exporting reports, specifically by field names. Sometime need to run report by donation type or appeal.

Overall: Easy of use, very economical, was easily able to start marketing and getting users to donate upon setting account up. Same day!