# Page 2 | Txt2Give Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Txt2Give the right Donation Management solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132212/Txt2Give/reviews --- Txt2Give 4.8 (134) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 12th, 2026 # Page 2 - Reviews of Txt2Give ## Showing most helpful reviews Showing 26-50 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NK Natalie K. Data Management, Donor Care & Administration Religious Institutions Used the software for: 2+ years ### "Extremely Satisfied" June 15, 2021 5.0 We are very satisfied with Txt2Give Pros Extremely easy to use and interfaces with many other platforms. Cons It seems that a donor can only give to one cause at a time in a text. If they want to give to more than one, it will require additional texts. Review Source VP Valerie P. Office Administrator Used the software for: 2+ years ### "The support team have always made us feel like we are their exclusive clients. " November 1, 2017 5.0 Pros It is SIMPLE to use, simple to learn yet effective for our needs. It gives us the options we need for raising funds for causes we have. Most importantly, we have never had one of our donors complain to us that the software is too difficult or it made mistakes, etc. Our congregation members are happy with the software and it shows in that the number of users has increased steadily over the years. People like it for the ease of giving it provides. We also like the many queries (reports) that can be generated quickly. This is greatly appreciated in integrating the data into our church accounting program. Text2Give was recommended to us by another church that had used it for about a year and they extolled its benefits. Now having used Text2Give for several years we know it for ourselves and have recommended it to other ministries. Perhaps above all, the support team really are the best I've ever dealt with across industries. Whenever I have a question their response is minutes away, not days. They are accessible. They are friendly and always take my concerns as their own. I never feel brushed off or made to feel stupid because of what I've asked. They are most gracious and always treat me with respect, even when I realize in the end that my question was illogical. In turn, I have great respect for them, the work they do and the service they provide through Text2Give. Cons There's only one thing that we've found it lacks and that is a summary report of all givers and their giving totals for the year. However, they were able to do it for us from their end. We were surprised that more ministries haven't asked for this option. Review Source SW Sandra W. Office Administrator Religious Institutions Used the software for: 2+ years ### "Txt2Give Review" September 1, 2021 5.0 Members like the convenience of giving from their phone or our website and to have it all run through Txt2Give. Pros I like the detailed lists that can be imported and the options to print out list with what you want to see. Cons Txt2Give recently removed the selection to see payouts with dates. I used this information all the time and finding when payouts will deposit is much slower. It was much easier to match the deposit dates on the bank account with the proper amounts when I could match to the payment list. Dislike the monthly $25 fee. Reason for choosing Txt2Give We have considered using Faithlife Servant Keeper options to process online giving by members. Review Source Response from Txt2Give September 7, 2021 Hi Sandra! Thank you for taking the time to leave us your feedback. We really appreciate it! In regards to the payouts - I wonder if you've recently changed payment processors? Stripe is the only processor that sends payout info back into our system (which it still does). So, if you started using another processor with your Txt2Give account - that would've went away. Unfortunately, that feature is not available for other processors. Please let us know if there is anything else that we can help with! VR Verified Reviewer Talent and Client Experience Specialist Entertainment Used the software for: 2+ years ### "Simple Text Campaign Software" November 28, 2017 4.0 This software allowed us to easily complete a matching donation campaign at an event. We were able to raise a large amount of money, in a short time, with only a small fee. The support is amazing and setup is simple. The reporting and communication tools are extremely helpful, as well. Non-for-profits could use this software as part of an annual campaign, or as part of more frequent collections! Pros Txt2Give is easy to configure and use with the help of Txt2Give's instruction and customer service. There are options to customize, for example, customization of a logo, email messaging and what shows on the screen when donations are being made. The thermometer shows up with icons on the side including donor's name (if desired) and amount. After using two years in a row, it is great for donors to not have to re-enter their information to make a donation. Cons My least favorite part of this product is the software is limited to customization. I have seen fundraisers that use other visuals than a thermometer. But, that being said, we pay a MUCH better price for Txt2Give. It fits our needs, and I am sure it can fit the needs of others. Review Source EM Elizabeth M. Accountant Religious Institutions Used the software for: 2+ years ### "User Friendly" August 31, 2021 5.0 Positive Pros This software is extremely efficient. I am able to identify my donors giving and designation with ease. This enables to me settle our contribution records and also reconcile our banking activity in a timely manner. I am able to clearly differentiate our TXT2GIVE donations from our other online deposits. Cons I wish more of our members would use this product. Reason for choosing Txt2Give I don't know. I was not involved in that capacity. Review Source Response from Txt2Give September 7, 2021 Hi Elizabeth! Thank you so much for taking the time to leave us your feedback. We really appreciate it! Stephen G. Annual Giving Manager Fund-Raising Used the software for: 2+ years ### "The Best Text to give program!" April 15, 2019 5.0 We did a lot of research into finding the best test to give program for our international ministry. We looked at many options and weighed cost, functionality and usability. Surprisingly Txt2Give came out on top with all three. We needed some integrations adjustments and they were very responsive and helpful. We've been using this program for over 2 years and still love it to this day. We have over 800 users at this point and donations have been increasing almost every month. Pros This program has a incredible dashboard with easy to use reports, seamless backend integrations. It's extremely user-friendly for making donations and event updating account information. Of all the programs I have to manage this one causes me the least issues. It always works and the support team is responsive and helpful. Cons I wish that we could use this program for our entire payment processing. But my IT team tells me that is not possible as there is a security feature preventing it. Review Source LB Lorraine B. Fonance Administrator Accounting Used the software for: 2+ years ### "Txt2Give very helpful" August 24, 2021 4.0 Overall it has been a good experience for us to use Pros Easy to get reports to post from and help was quick and easy to receive re questions Cons lately the reports are more difficult to get because to print off you have to page down and extend the info so I can access it Review Source Response from Txt2Give August 26, 2021 Hey Lorraine! When you get a chance, could you please hop on a support chat and let us know more about the issue with the reports? We'd love to be able to turn that negative into a positive! - Thank you so much for the review! BB Brian B. IT Director Non-Profit Organization Management Used the software for: 2+ years ### "Stop Here and Look No Further " March 14, 2022 5.0 When we first began offering this donation method to our donors we weren't sure exactly how often it would be used. It seems to have become one of the main ways that people give. Pros Txt2Give is wonderful in every way. Their team is top notch and it shows in their product, service, continued improvements and support. Cons The only thing that I would like more is to be able to send a mass text message directly to our donors. This feature maybe added in the future. Review Source Response from Txt2Give March 16, 2022 Thank you so much for your review Brian! And yes, we hope to add outbound texting to Txt2Give in 2022! KD Katrina D. Administrator Religious Institutions Used the software for: 2+ years ### "In it for Life!" August 24, 2021 5.0 Pros During the end of the year contributions, the amounts were easily accessible to send out. Cons I have not ran into a problem that was not quickly answered by your agents. They were quick to answer and easily instructed on how to resolve. Review Source Response from Txt2Give August 26, 2021 Thank you so much for the kind review! HM Holly M. Events & Communications Non-Profit Organization Management Used the software for: I used a free trial ### "Easy to Deploy & Excellent Customer Service" November 5, 2021 5.0 We were nervous about the price but a quick review of competitors shows it is very competitive! Pros We love how simple this product is to use, set up and meet our growing organization's needs. The customer service responsiveness is the BEST! Cons It's simplistic nature means there are not a lot of accessible features in the less expensive packages. Review Source Response from Txt2Give November 29, 2021 Thanks Holly! We really appreciate you taking the time to leave us your review! YP Yolanda P. Executive Director Philanthropy Used the software for: 2+ years ### "A way for Smaller Nonprofits to enter mobile giving." April 27, 2022 5.0 We have had an excellent experience with Txt2Give. Pros Mobile giving really helps us expand our base of donors. We found other products to be cost prohibitive. Cons It would make like just a little easier if it integrated with Blackbaud Merchant Services. Review Source MB Matthew B. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "Epic customer service and quality product" February 1, 2022 5.0 Pros I like the easy of use, the dashboard data and the customer service is outstanding! Cons Nothing really. I would be helpful to look at the donations info without the donor name. I prefer not to view the donor name unless I absolutely need it. Review Source Response from Txt2Give February 4, 2022 Thanks Matthew! You've been a pleasure to work with! CF Cynthia F. Treasurer Religious Institutions Used the software for: 2+ years ### "Txt2Give Review" September 2, 2021 5.0 Pros Ease of use for members and ability to review contributions. Cons Down loading transactions into QuickBooks. Review Source Response from Txt2Give September 7, 2021 Hi Cynthia! Thank you for taking the time to leave us your feedback! In regards to Quickbooks - we're actively working to make the Txt2Give dashboard more robust and more useful to you, as a user. Keep any eye out for updates and new feature announcements in the coming months. Thanks again! VR Verified Reviewer eCademy Teacher Religious Institutions Used the software for: 1-2 years ### "An excellent and efficient software for giving!" September 7, 2018 5.0 I have absolutely loved Txt2Give and have had an amazing experience using it overall! I would highly recommend it to anyone interested in providing this as a giving option in your church. Pros I loved that this software makes it easy for people in the congregation to tithe and give during the week. It is quick, efficient and enables you to give from wherever you are, which is great! It helps people tithe immediately and give the first 10% . It's easy to set up, use, and maintain. Cons I've experienced one technical difficulty and when I reached out to the company about it, they weren't very helpful and I had to just figure it out, but other times I've contacted them, they've been great! Review Source Response from Txt2Give September 11, 2018 HI! I'm so thrilled that you love Txt2Give and see it as a valuable asset to your church. However, I see that you might've had a single experience with our support that left you feeling less than happy. It's extremely important to me as the Founder of the company to make sure our support is first class, and that we leave everyone that asks for help feeling amazing. So please reach out to me and let me know what happened so we can make sure that I can address anything that needs addressing. VT Valerie T. Administrator Religious Institutions Used the software for: 1-2 years ### "The software is Awesome and very easy to use." May 30, 2018 5.0 Convenience and easy to use. Pros What I like most about this software is that is convenient for our members and visitors. The times that we are living in many people are not carrying cash, so txt2give is perfect for giving your donations. Cons The least thing about this software is that it can't be integrated to quickbooks and more information about the causes for changing the options for donations. I would love to be able to talk with a person on the phone but there is no number listed. Review Source Response from Txt2Give June 5, 2018 Hey Valerie! Thanks so much for the review and glad you are enjoying Txt2Give. We might be able to integrate with QuickBooks. We have a way to submit feature requests so that would be the first step. Also, we definitely have a support number for customers. You can get in touch with our support team at (888) 604-6536. Looking forward to hearing from you! CL Cynthia L. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Texting and giving made easy " October 22, 2019 5.0 Our church really enjoys using Txt2Give because of how easy it is to give! Pros If you are like me, always forgetting to carry cash or my check book, Txt2Give is the easiest way to give. It is very easy to do, and easy to follow the step by step directions. No tech knowledge required. If you can text you can give! Simple as that. our church and our congregation uses it pretty regularly. Cons I don't feel like I have found any cons with this software, as long as you follow the steps you should be able to use it properly. Review Source Response from Txt2Give March 19, 2020 Thanks for the love, Cynthia! We're so glad you're loving it! VR Verified Reviewer COO Non-Profit Organization Management Used the software for: 1-2 years ### "Essential for nonprofits " April 6, 2021 5.0 Overall it has been a very positive experience. I would highly recommend it to nonprofits looking to diversify the way their constituents give Pros This software is simple to use and makes texting in donations for nonprofit organizations so much easier. It was simple to get set up and a great value for the money Cons I wish there were an easier way for me to set up different user accounts for our employees. It definitely is not a deal breaker for us but it would make our lives easier Review Source TJ Tina J. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Very Happy User" August 31, 2021 5.0 Pros I love the software! The thing I like most about Txt2Give is how easy it has been for our donors to use. Even those who have had to update a new card due to expiration, the process was easy. In the 3 years or so we have used this company, I have not had one complaint from a donor. Very pleased with the service Txt2Give provides! Cons I actually cannot think of anything currently that I do not like about this software. Review Source Response from Txt2Give September 3, 2021 Thank you so much Tina! We're glad you've had such a good experience with Txt2Give! Jessica F. Communications Manager Non-Profit Organization Management Used the software for: 1-2 years ### "GREAT Customer Service!" October 10, 2017 5.0 Pros The customer service is amazing! The team is so proactive. Often times they fix and address any issues we are having before we even know we've made an error or have a problem. They are priced well and are very user friendly. Great security features as well. Cons I have not found a true con over the time that I've used this software. I would like a mobile dashboard and more app features. Review Source SJR Sara Jane R. Executive Director Used the software for: Less than 6 months ### "When we held our annual luncheon, we needed an easy way to collect donations. Txt2Give was perfect" January 13, 2018 5.0 Pros It was simple to get it "up and running" and provided a seamless platform from our donors to our credit card processor. We found that most of our event guests preferred to use Txt2Give over swiping their credit cards. I was appreciative of the reminders that people received to complete their donations as many of them did so when reminded. If there had been no reminder, I doubt the donations would have been completed. Cons It seemed a bit pricey for the amount of time it was available to us. That being said, it paid for itself in donations on the day of the event. We have regular small-scale events and I would use Txt2Give at those if it was available to me all of the time, but I'm sure we can't afford it. I would like an annual rate that wouldn't break the bank. We are a small organization with a small budget. We had to ponder long and hard before we made the investment in Txt2Give. Since we only used it on the day of the event (not including the following couple days of reminders), it seems like their should have been lower price available. Review Source Response from Txt2Give January 24, 2018 Hi Sara! So glad to hear that Txt2Give was the preferred way for your donors to give at your event. It's also nice knowing those donation reminders we send out automatically for you were effective in maximizing your donation dollars! We do have a monthly option you can use to use Txt2Give throughout the year. It starts at just $25/month. Our hope is that's affordable for any nonprofit, even ones that are on a tight budget. Let us know if you'd like to roll onto the monthly option so you can offer donors a simple way to support your organization year-round! TYLER B. Communications Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Godsend for event activation" February 5, 2020 4.0 Txt2Give has been incredibly useful for lowering the barrier of entry for people to donate to us, meaning that we're more likely to get more donations from people who are at our events and etc. Pros Hands down, this type of service is the easiest way to source donations from your supporters, especially at something like an event, where you don't necessarily want people to have to navigate to your website, click a donate button, fill out a big form, etc. It's quick and easy and allows us to activate our supporters instantaneously. Cons Wish there were a bit more backend features for things like adding offline donations and etc. When we use this for an event, we usually also have a few other donation avenues running simultaneously, and for our reconciliation purposes it would be easier if we didn't have to split those donations between different services. Review Source Response from Txt2Give March 19, 2020 Hi, Tyler! The ability to enter in outside donations will be released soon! YAY SF Shari F. Financial Assistant Accounting Used the software for: 2+ years ### "Our experience with this program has been nothing short of Excellent" July 10, 2017 5.0 Excellent reporting for tracking our contributions. Pros The dashboard is very comprehensive and provides me with all of the data that I need for transactions. For instance, it reports causes, batch numbers (for bank matching) and much more. Cons The user interface isn't always very intuitive. I've received several calls from users that aren't able to edit their giving information. They are not yet used to using a browser on their phones. Review Source OM Ola M. Financial Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "My review on Txt2Give" August 5, 2019 5.0 It gives donors a way to give without using an actual check. I'm anticipating that more donors will begin using this option. Pros It's easy to use. At first I wasn't sure that it would work for us because our donors were not using this option of paying their tithes. Now it is being used more often as they become more confident in using it. Cons I had a little bit of trouble of being able to post deposits from Txt2Give in a way it would make easy to reconcile the bank account each month. I finally caught on that Txt2Give settles each day that there are transactions. Reason for choosing Txt2Give There again I was not involved in decision making of other products. Review Source Mark L. CEO Religious Institutions Used the software for: 6-12 months ### "Quality product, great setup support" August 8, 2017 5.0 Adding another stream for people to give opened new doors of donations. Pros Yes, our giving did increase. The video provided was extremely helpful in communicating the functions of Txt2Give to our congregation. We have had zero complaints after 8 months of use. Cons I wish that the API for Touchpoint Database would be finalized so we could connect our Church CMS to our Txt2Give. Review Source Response from Txt2Give October 5, 2017 Thanks, Mark! I'm so glad Txt2Give has been easy for your congregation to use, and that you've seen an increase in giving! Touchpoint integration is coming soon! RS Rodeena S. Director of Communications Religious Institutions Used the software for: 2+ years ### "Our experience with Txt2Give is great! Excellent customer support! " August 1, 2017 5.0 The software provides our members with an easy way to give from their mobile device. Pros The dashboard is easy to use, and efficient. The process to send a text is simple, and quick; which makes giving easy to do. Cons The pending registration could be more efficient. When a user registers, as administrator I see "pending registration," which is a bit vague. I would love to see more details about the pending registration. Those pending registrations often stay there for several days -- there is nothing that explains the stage of a pending registration. This could be improved. Review Source Response from Txt2Give October 5, 2017 Thanks for the review, Rodeena! We're always open to feedback, so if you have any ideas about how we could improve pending registrations, let us know through the chat feature in our Dashboard. 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