# Page 5 | Txt2Give Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Txt2Give the right Donation Management solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132212/Txt2Give/reviews

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Txt2Give

4.8 (134)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 12th, 2026

# Page 5 - Reviews of Txt2Give

## Showing most helpful reviews

Showing 101-125 of 134 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GP

Grace P.  
Volunteer  
  
Used the software for: 6-12 months

### "One thing I really appreciate is that users have to give all their info before they can donate!"

April 30, 2018

4.0

Pros

I use it on a limited basis, but from what I've seen it's easy to understand, and easy to use. It's wonderful in that it's quick and takes less paperwork.

Cons

I guess the issue we have the most difficult with is reconciliation with the bank, and the cut-off's for donations each week. Not sure there's a remedy for this, but it seems to have caused some consternation.

Review Source

VM

Vickie M.  
Secretary/Bookkeeper/Corp Sec/Treas  
Religious Institutions  
Used the software for: 1-2 years

### "Have no complaints, we are a church and appreciate this easy option of giving. "

November 8, 2017

5.0

Pros

The "pro" we find is that it is easy to navigate and provides very clear input as to how well it is being utilized and whether it is worth monthly fees and processing fees.

Review Source

PM

Patrice M.  
Pastor of Business  
  
Used the software for: 6-12 months

### "Great experience getting set up and starting giving. Giving has increased since we launched."

August 30, 2017

4.0

Pros

The easy process to set up account and get started using the program. We had a few issues at first but access to customer support was great.

Cons

The dashboard where we login and set up our account seems a little outdated. Bigger, better graphics and home screen for my users may do the trick.

Review Source

Response from Txt2Give

October 5, 2017

Thanks, Patrice! New Dashboard is coming soon!

CD

Colleen D.  
Business Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "So easy!"

January 7, 2019

5.0

The staff at Txt2Give has been very professional and helpful with the process.

Pros

It was easy to implement and any questions we did have were answered quickly. It makes it easy for our people to give from their phones.

Cons

So far it's all been great. The set-up was very easy and they walked us through things we had questions on.

Review Source

AH

Angela H.  
President  
  
Used the software for: Less than 6 months

### "Great! Gives donators an easy way to dontate "

October 23, 2017

5.0

Pros

Easy and no extra devices needed (like a card reader). Even people who don't use their smart phones that much are able to use it.

Cons

I wish we got notifications for each donation instead of having to look in & look for it. An immediate notification helps us assure people their donation was received. It would be nice if 501(c)(3) non-profit orgs had a lowered or discounted transaction charge as well.

Review Source

Response from Txt2Give

October 24, 2017

Hi, Angela! Thanks so much for the review. If you use our Zapier integration, you can certainly get notifications for each donation. The Zapier integration is nice because it let's you choose how the notification should be delivered. You can do email, Slack, text message, and many other notification channels!

VR

Verified Reviewer  
Associate Director of Development and Annual Fund  
  
Used the software for: Less than 6 months

### "The Txt2Give was so new to me and now once we have used it it's simple and so easy to use."

July 25, 2018

5.0

We were able to create a wonderful video and send it out to all alumni and ask for a give the Txt2Give is simple and easy and fast.

Pros

So Simple and fast. The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.

Cons

Education of the product to others that are as old as me!!!!! Young users have no problem with it its an amazing tool.

Review Source

MH

Miranda H.  
Bookkeeper  
  
Used the software for: 6-12 months

### "Txt2Give is a fantastic way to have donations at our events."

October 26, 2017

5.0

The system works pretty seamlessly and easily from all sides.

Pros

Once the donor has set up for the first time, they never have to dig out their credit cards or check books again. It is so quick and easy for them to process donations at events and the ability to have more than one category for them to give to is very helpful for us.

Review Source

DC

Dale C.  
Pastor  
  
Used the software for: Less than 6 months

### "It's not a problem with the set up, and it is so simple to keep track of everything, and prompt."

November 2, 2017

5.0

Convenient and simplicity for users to use and a way to tithe when they are unable to attend church services.

Pros

I like the quality and simplicity. You don't have to be computer literate to use it, it will pretty much complete things for you.

Cons

Not much to complain about if any, except I would just like to have to deposit generated just a little quicker to the account.

Review Source

Response from Txt2Give

November 8, 2017

Hey Pastor Dale! Thanks so much for the review, and glad to hear Txt2Give is working great for your ministry. I wanted to let you know that we don't have any control over the deposit times or frequency. That is managed by your payment processor, Stripe. If you'd like to look into a different processor please let our support team now and we'll be happy to help!

BW

Bethany W.  
Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "We've had great success with using Txt2Give and getting the congregation to utilize it! "

October 10, 2017

5.0

We made it that much easier for our congregation to be able to give to the church and to different mission trips, fundraisers, and even pay for their bible school. Super easy!

Pros

It's easy. The dashboard is easy to maneuver. It syncs with our CCB account and the congregation has had no issues using it!

Review Source

BD

Brianna D.  
Chief Operations Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Amazing experience. Great customer service. Flawless execution!"

July 18, 2018

5.0

Amazing fundraising tool! We can't wait to use it again next year!

Pros

It was easy to set up and work with. Our small non-profit team LOVED working with "TXT 2 Give" and we raised more than $50,000 for our organization.

Cons

If anything - I wish that the follow up was more than the allotted time, since many of our donors have not paid yet. I would have paid extra if we could have "extended" our experience to 6 months, etc.

Review Source

Response from Txt2Give

July 20, 2018

Thanks for the review, Brianna! I'm glad to hear you had such a great experience with Txt2Give. We'll be looking forward to helping you with your next fundraiser next year. Regarding extending your experience, I'm going to email you to get more details about this.

GR

Glenn R.  
Theatre Manager  
Fine Art  
Used the software for: Less than 6 months

### "Could be Improved on Web Portal End"

November 23, 2020

4.0

Pros

Txt2Give has been very effective for our constituents' use and has been very easy for folks to get used to. As well, the fact that it automatically sends a thank you email that includes their notice of tax deductibility is a big help.

Cons

I think the UI on the admin side is quite outdated and not always clear at times where to go when you need to accomplish something specific.

Reason for choosing Txt2Give

It was significantly cheaper and more open about its offerings.

Review Source

JM

Jimmy M.  
Operations Director  
  
Used the software for: Less than 6 months

### "Very dependable, easy to use text-to-give platform."

July 31, 2018

5.0

Pros

Its simplicity. It was relatively easy to set up and get started using. I was attempting to use it in a non-standard format (multiple it at once on a single night) and it performed admirably. Unlike other "text to give" platforms I've used, this one actually allows the user to give via text message. As strange as that sounds, there are other platforms that use the same term and force users to give via email instead of text. Txt2Give is very straight forward, it's low risk and high reward.

Cons

The admin interface could probably use an overhaul, but that's all I can think of in regard to cons.

Review Source

AR

Adam R.  
Executive Pastor  
  
Used the software for: Less than 6 months

### "Excellent software that is easy to integrate into our worship services."

January 4, 2018

5.0

Pros

The ability to have a dedicated number for our organization that enables church members to give anytime anywhere.

Cons

Would like more customizable features in the online dashboard for reviewing history. Cutting a step in the texting process of giving would also make it easier for older givers.

Review Source

Response from Txt2Give

January 5, 2018

Hi Adam! I'm glad to hear that Txt2Give is working out well for your church. I'll have support reach out to you about cutting out steps for giving. Some of the steps are optional, and they can help you streamline it. Also, know that a new Dashboard is coming this year that will be a huge improvement over the current one. Stay tuned!

MK

Monika K.  
Finance Controller  
Religious Institutions  
Used the software for: Less than 6 months

### "Highly Recommend"

February 26, 2020

4.0

I was able to apply, set up, and beginning using this software within 24 hours. It was a quick and easy set up and the customer support was, and continues, to be incredibly attentive. I have received positive feedback from several users regarding the simplicity of the product. We are not currently using it as often as we hope to in the future, but I anticipate the product will continue to serve us well. I have already recommended this software to others.

Pros

The incredibly attentive and helpful customer support.

Cons

The lack of customization for the initial text response after a donor texts GIVE.

Review Source

Response from Txt2Give

April 6, 2020

Thanks, Monica! We appreciate your feedback and are definitely looking into customization options.

CL

Charlotte L.  
Development Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Txt2Give"

December 1, 2020

4.0

Pros

My company just switched CRM databases, therefore we needed a new texting program. We decided to go with Txt2give because Charity Proud recommended it. We love how the funds easily import in to Charity Proud.

Cons

Is there an option to have a thermometer displayed live for donors?

Review Source

Response from Txt2Give

December 7, 2020

Hi, Charlotte! We're so glad that you're loving Txt2Give so far. We do have a live fundraising thermometer available on our event plans (not the monthly plans). Let us know if we can help you get that setup.

DH

Dyanne H.  
Accounts Receivable/HR  
  
Used the software for: 6-12 months

### "More and more are using Txt2Give to donate and it is easy on my side for financial reporting."

November 6, 2017

5.0

Pros

I like the online access to list and print out whatever date ranges I need or to check the status of payments. The online chat is very handy. The weekly email summary is handy too.

Review Source

KA

Ken A.  
Artistic Director  
Music  
Used the software for: Less than 6 months

### "Great for small non-profits!"

March 17, 2021

5.0

We used Txt2Give as our platform for on-line donations during a live virtual concert. We flashed the phone number and directions on the screen as we gave verbal directions.

Pros

Very easy to use and very easy for donors to feel comfortable with. Also affordable and good tech support.

Cons

Works great for us. I can't think of any problems??

Reason for choosing Txt2Give

It was a better cost and we liked the payment options for our donors.

Review Source

RM

Rachel M.  
Member of church  
Religious Institutions  
Used the software for: 6-12 months

### "Happy customer"

January 26, 2019

5.0

Pros

It is easy to work. I have worked with them for my church offering software and they are very kind.

Cons

It doesnt have the greatest module online website.

Review Source

CR

Carlton R.  
Bookkeeper  
  
Used the software for: Less than 6 months

### "Txt2give is a great software! Our church loves it!"

August 21, 2017

4.0

Pros

The ability to give anytime and anywhere! Also the fact that you can setup a reoccurring gift. People also love the emoji's

Cons

Every once in awhile the software doesn't response right away and then sends multiple messages at once. We only have encountered one error message that I was aware of

Review Source

Response from Txt2Give

October 5, 2017

Thanks for the review, Carlton! The delay you're speaking of is likely a cell phone carrier issue. We don't have control over that side of things. Happy to look into any specific instances for you, though!

LH

Laura H.  
Senior Specialist, Fundraising Operations  
Fund-Raising  
Used the software for: Less than 6 months

### "Txt2Give is easy to use "

August 4, 2022

5.0

This was our first time using a text to give software and we were looking for an inexpensive and user friendly platform. Txt2Give fit our needs perfectly

Pros

Txt2Give is easy to use, to set up and to run reports. We use Txt2Give for our online event -we are able to get donor information quickly and accurately. When I had questions regarding set up they were answered right away.

Cons

We have not found anything that needs improvement we have been very happy.

Review Source

Response from Txt2Give

August 9, 2022

Hi Laura! Thank you so much for the review! We really appreciate it!

AC

Andrew C.  
Accountant  
Religious Institutions  
Used the software for: 6-12 months

### "Great way to "go mobile" with very little set up or changes in our overall accounting process."

July 3, 2017

5.0

Another avenue for donors to give.

Pros

I love that it integrates with Fellowship One, and that it's pretty easy to configure. I love that the sign up process for donors is easy and 1 time.

Cons

For some reason the website won't load on my preferred browser (Firefox). Whenever I log in I have to switch to Chrome. Probably an issue that I could fix if I spent some time clearing my cache/cookies, etc, but still kind of annoying.

Review Source

CI

Cyprian I.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Easy to use"

June 28, 2020

4.0

Pros

Being able to see who gave and for what purpose. Also, the calculation and percentages are very helpful.

Cons

There isn’t any at this time as we are still learning how to use it.

Reason for choosing Txt2Give

The simple descriptive features.

Review Source

AB

Autumn B.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Text2Give has made it simple for donors to give to our organization! Love it!"

June 12, 2018

5.0

Made it super simple for donors to be able to give to support our organization!

Pros

It's simplicity of use. Texting is the most convenient, quick, and easy way to communicate with each other. Being able to give to use text messaging as a method of giving, in a way that is simple to use, is wonderful.

Cons

I like the software a lot. I do wish that donors who use PayPal did not have to do the extra step of being re-routed to the PayPal site and taking the extra steps needed to give. But overall, the process is very simple and fast.

Review Source

Response from Txt2Give

June 13, 2018

Thanks for the review, Autumn! I'm glad you see Txt2Give as the most quick and convenient way for your donors. As for donors giving with their PayPal account, unfortunately sending them to PayPal's interface to complete the donation is the only way. PayPal controls that part.

JO

Josh O.  
Chairman of Media Commission  
Marketing and Advertising  
Used the software for: Less than 6 months

### "We used Txt2Give for a one time event and it worked perfectly. "

October 24, 2017

5.0

It helped us raise more than $8,000 that we would have otherwise not received.

Pros

The platform was easy to use and navigate. Gave great information. The ease of creating reports made it easy to pass off to our financial team to receipt and contact those who have donations.

Cons

We didn't like the fact that you had to text one number to initiate but received a reply from another number. There was some confusion from users with this process.

Review Source

SK

Shelley K.  
Communications Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Simple Way To Increase Giving"

November 29, 2017

5.0

Pros

Very simple to set up and use. Once the user inputs their initial data to create an account, giving is a simple text... that's it! Reports are able to be used with our current church software for ease of reporting and records.

Cons

There's not much to dislike about this software ... I think the random phone number is the only thing I dislike.

Review Source

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